Ch 01 the Call of Rural Marketing

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    Chapter 1

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    ChapterObjectives Definition of Rural Markets

    Significance of rural marketing

    Emerging trends in rural marketing Debunking of rural myths

    Unique features of rural marketing

    Future of rural marketing

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    Rural India

    A Promising Marketplace 742 million rural consumers waiting to be tapped

    Thirteen consecutive good monsoons barring 2002and 2003

    600% increase in the five year plans from the Eighth tothe Tenth plan

    230% increase in flow of institutional credit for

    agriculture between 1997-98 and 2004-05Area covered, crop production and yield up nearly 50%

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    Rural India

    A Promising MarketplaceAs per NCAER, consuming class households in rural

    India equal those in urban India

    More than 50% ofIndias largest FMCG company HULcomes from the rural market

    In durables, the average ownership of electrical goodsis 2.48 per rural family (for electrified villages) against3.39 in the urban sector

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    Some Impressive Facts on Rural India 42,000 rural supermarkets (haats) in rural India

    against 35,000 retail chain stores in the US

    The billing per cell phone in small towns in AndhraPradesh is higher than the billing in the state capitalHyderabad

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    What Makes Rural Rarkets Attractive?

    RuralMarkets

    FMCGRs. 65000 crores

    DurablesRs. 5000 crores

    Agri-inputsRs. 45000 crores

    2/4 wheelersRs. 8000 crores

    Estimated annual size of the rural market Rs. 1,23,000 crores

    Source: Francis Kanoi, 2002

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    What makes Rural markets attractive?

    RuralMarkets

    6.6 millionhouseholds have

    formal savingsinvestments

    2005-06 LIC sold55% policies in rural

    India

    41 million KisanCredit Cards

    issued

    42 millionhouseholdsuse banking

    service

    5.22 lakh villageswith PublicTelephones

    50% of BSNLconnections

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    Definition The Census of India defines rural as:

    Any habitation with a population density of less than400 per sq. Kms.

    Where at least 75% of the male population is engaged inagriculture

    Where there exists no municipality or board

    Most FMCG companies define rural with a populationof up to 20,000 population

    Most durable companies keep the limit at 50,000

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    Rural Marketing

    Flow of Products/Services

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    1

    3 4

    2

    Rural Urban

    Urban

    To

    From

    EXCLUDED

    BARTER

    AREAOF

    INTEREST

    SIMILARTO

    NORMAL

    The book will concentrate on Quadrant 3

    Ru

    ral

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    Understanding Rural Consumers Fundamentally different from the urban mind set

    High degrees of difference in different parts of the

    country Due to lack of mobility and because of socio-cultural

    reasons males take most of the purchase decisions inthe family

    Community decision making is also very common inrural India

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    New Influencers The sarpanch/pradhan continues to be a key opinion

    leader

    His influence is diminishing and is limited todecisions on agri-products only

    The rural youth who are attending colleges in nearbytowns and are exposed to the brands and trends are

    gaining as influencers as compared to the classicalschool teacher

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    Products Usage of products is different in rural environment

    Cooking on ground rather than on platform

    Electrical gadgets to withstand heavy voltagefluctuations

    Washing machines to run without running water

    Smaller pack sizes for affordability and freshness

    Innovation and education is the mantra for productsuccess in rural

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    Rural Distribution Need to understand where the rural consumer buys

    products

    90% of durables are purchased from 20,000+ towns(Source IMRB study). There are 2,300 such towns allover India

    Situation with FMCG more complex with distribution

    to cover villages with population over 2,000 population Stockists are however limited to 20,000+ population

    towns to feed these villages

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    Rural Communication Need to understand that the consumer may be buying

    particular brand or product category for first time

    Limited sources of influencers and information makedecision difficult

    Below the line is therefore more suitable for rural

    Mass media only for creating awareness and some

    interest

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    The AICDA Model

    Ineffective use of traditional channelslike Haats andMelas

    Considered most relevant andcredible by rural segment

    Important to understand aspirations,fears and hopes in relation to eachproduct category

    Need for localised communication

    aimed at relatively homogeneous ruralsegments

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    Awareness

    Interest

    Conviction

    Desire

    Action

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    Information Technology in Rural Cost of technology down

    Choupal by ITC

    PCO in all 1,000+population village with STD facility Change in stocking pattern of retailers in villages

    Improvement in infrastructure

    Introduction of large retail formats by corporates and

    impact on the local bania

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    Rural Markets

    The Way Ahead The 4 Ps in marketing have to give way to 4 As:

    Awareness through traditional media of rural

    Acceptabilitythrough product modifications Availabilitythrough deep and innovative distribution

    Affordabilitythrough new price points

    Public private partnerships to increase the size of the

    rural pie by creating economic activity in ruralAs rural moves from poverty to prosperity corporates

    will have to shift focus to efficiencies and marketinnovations

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