Certificate III in Health Service Assistance

(Nutrition and Dietetic Support) HLT31502

Helen Still Training and Development Coordinator Allied Health

Yangulla Centre- Central Zone Rural Health Training Unit

HLT31502

• What? • Who? • Why? • Where? • How?

Certificate III in Health Service Assistance (Nutrition and Dietetic Support) HLT31502

• This course is a qualification designed for catering staff, who provide nutrition and dietetic support to clients under the direction of a Dietitian

• Suitable for staff within a hospital, nursing home, hostel etc, where meals are provided to clients.

• Nationally Recognised Qualification • Must be delivered and assessed by, or under

the auspice of a Registered Training Organisation (RTO)

Units of competence BSBCMN203A Communicate in the workplace BSBCMN204A Work effectively with others BSBCMN302A Organise personal work priorities and development HLTFS7A Follow basic food safety practices HLTHIR2A Contribute to organisational effectiveness in the health industry HLTHSE1A Follow the organisation’s occupational health and safety policies HLTIN1A Comply with infection control policies and procedures HLTNA1A Provide assistance to nutrition and dietetic services HLTNA2A Plan and evaluate meals and menus to meet recommended

dietary guidelines HLTNA3A Plan and/or modify menus according to nutrition dietary plans HLTNA4A Plan meals and menus to meet cultural and religious needs HLTNA5A Support food services in menu meal order processing Electives: CHCAC3A Orientation to aged care work HLTCSD1A Maintain high standards of patient and client services

Background to the course

• Late 2003 Yangulla Centre approached • Late 2003 first key stakeholder meeting • Expression of interest survey • Business Case to Public Hospital

Oversight Committee (PHOC) • Steering committee formed, resources

allocated • Needs assessment undertaken to guide

course material design and development

Course material development

• Undertaken and guided by steering committee • Project officer (Dietitian) 1 day per week for 12

months, T&D coordinator AH 1 day per week, plus 1 month full time to get course materials ready for registration

• Support from T&D Coordinator Education (Nationally Recognised Training expertise)

• $5000 budget for assessment material development

Timeline • Nov 2003 Yangulla Centre approached re

course development • Jan- 2004 Steering Committee formed • April 2004 - April 2005 Course material development • July 2005 Course materials and accompanying

documentation finalised for registration • Oct 2005 3 year registration of course granted

Process of developing course materials

• Assessment materials developed first (from units of competence) – see example

• Holistic assessment – the 14 units of competence which make up the Certificate III were divided into 8 training and assessment modules

Module & Title Elements Assessed

Module One Workplace behaviour

BSBCMN302A - Organise personal work priorities and development – Elements 1-3 HLTHIR2A - Contribution to organisational effectiveness in the health industry – Elements 1-3 BSBCMN204A – Work effectively with others – Elements 1-2 HLTCSD1A – Maintain high standards of patient and client services- Elements 1-4

Module Two Safety in the workplace

HLTFS7A – Follow basic food safety practices – Elements 1-2 HLTHSE1A – Follow the organisation’s health and safety policies – Elements 1-6 HLTIN1A – Comply with infection control policies and procedures – Elements 1-4

Module Three Providing dietetic assistance to clients

BSBCMN203A – Communicate in the workplace – Elements 1-2 HLTNA1A - Provide assistance to nutrition and dietetic services – Elements 3-7 HLTNA5A – Support food services in menu meal order processing – Element 3

Module Four Principles of nutrition and diet therapy

HLTNA2A – Plan and evaluate meals and menus to meet recommended dietary guidelines – Elements 1-4 HLTNA3A – Plan and/or modify menus according to nutrition dietary plans – Elements 1 & 4

Module Five Workplace profile and menu review

HLTHIR2A – Contribute to organisational effectiveness in the health industry – Element 2 BSBCMN204A – Work effectively with others – Elements 1-2 HLTNA2A – Plan and evaluate meals and menus to meet recommended dietary guidelines – Elements 1-5 HLTNA3A – Plan and/or modify menus according to nutrition dietary plans – Elements 1-4 HLTNA4A – Plan meals and menus to meet cultural and religious needs – Element 1

Module Six Providing nutrition and dietetic support services in the workplace

BSCMN302A – Organise personal work priorities and development – Elements 1-2 BSBCMN203A – Communicate in the workplace – Elements 1-2 HLTNA1A – Provide assistance to nutrition and dietetic services – Elements 1-6 HLTNA5A – Support food services in menu meal order processing – Elements 1-3 HLTNA3A – Plan and/or modify menus according to nutrition dietary plans – Element 2 HLTHIR2A – Contribute to organisational effectiveness in the health industry – Element 2 HLTCSD1A – Maintain high standards of patient and client services- Elements 1-4 (Elective)

Module Seven Meeting cultural and religious needs

HLTHIR2A -Contribute to organisational effectiveness in the health industry – Element 2 HLTNA4A 1-2 – Plan meals and menus to meet cultural and religious needs

Module Eight Orientation to aged care work

CHCAC3A- Orientation to aged care work- Elements 1-3

• Each element, from each unit of competence must be assessed at least twice, and documented in a mapping exercise

Unit Element Assessment Item

BSBCMN302A Organise personal work priorities and development

1.Organise and complete own work schedule 2.Monitor own work performance 3.Develop and maintain own competence level

Activity 1.1, 8.2, 8.5, 8.6, Module One Supervisor/third party Report Activity 1.1, 8.4, Module One Supervisor/third party Report Activity1.1, Module One Supervisor/third party Report

HLTHIR2A contribute to organisational effectiveness in the health industry

1.Contribute to ethical work practice 2.All work undertaken reflects the health industry 3.Contribute to the improved performance of the organisation context of the organisation

Activity 1.1, Module One Supervisor/third party Report Activity 1.1, 1.3, 4.1, 5.1, 5.2, 5.3, 7.2 Module One Supervisor/third party Report Workplace Observation 6.1 Activity 1.1, Module One Supervisor/third party Report

BSB204A work effectively with others

1.Develop effective workplace relationships 2.Contribute to workgroup activities

Activity 1.1, 5.1, 5.2, 5.3, Module One Supervisor/third party Report Activity 5.1, 5.2, 5.3, Module One Supervisor/third party Report

HLTFS7A Follow basic food safety practices

1.Maintain food safety while carrying out food handling activities 2.Comply with personal hygiene standards

Activity 2.1, 2.2, 7.10, Module Two Supervisor/third party Report, Workplace Observation 2.1 Activity 2.1, 2.2, Module Two Supervisor/third party Report, Workplace Observation 2.1

• A range of assessment strategies must be employed in undertaking assessments

Short answer and

multiple choice

questions

Scenarios/problem

solving

Third party /supervisors report

Workplace

observation

Workplace

activity/critiquing the w

orkplace

Case Study

Module One: Workplace behaviour

√ √ √

Module Two: Safety in the workplace

√ √ √ √

Module Three: Providing dietetic assistance to clients

√ √ √ √

Module Four: Principles of nutrition and diet therapy

√ √

Module Five: Workplace profile and menu review

√ √ √

Module Six: Providing nutrition and dietetic support services in the workplace

√

Module Seven: Meeting cultural and religious dietary needs

√ √

Module Eight: Orientation to aged care

• Assessment type is also mapped at performance criteria level

• See table: Evidence gathering techniques for the Certificate III in Health Service Assistance (Nutrition and Dietetic Support)

• Assessment items have been developed so that students can apply for Recognition of Prior Learning (RPL) or Recognition of Current Competence (RCC) or complete assessment items without undertaking training, where they feel they have existing competence

• See assessment book. • See Recognition of Prior Learning (RPL)

and Recognition of Current Competence (RCC) Workbook

Training materials

• Once assessment strategies and materials were determined, training materials were developed

• Where possible existing Queensland Health training materials and resources were used.

• Training was tailored to be practical, and directly applicable to the work situation.

• A range of training strategies has been used.

• The training schedule is designed to allow for flexible delivery, however a 12 week program has been suggested.

Week Activity

1 Module One: Workplace Behaviour

2 Module Two: Safety in the workplace

3 4

Module Three: Providing Dietetic Assistance to Clients

5 6

Module Four: Principles of Nutrition and Diet Therapy

7 8

Module Five: Workplace Profile and Menu Review

9 10

Module Six: Providing Nutrition and Dietetic Support Services in the Workplace

11 Module Seven: Meeting Cultural and Religious Dietary Needs

12 Module Eight: Orientation to Aged Care

• Lesson Plans and training materials were developed for each module

(see sample lesson plans for each module) 1 2 3 4 5 6

Registering a course

• Need to be an RTO or under the auspice of one)

• Need to have evidence of consultation • Need to have appropriate HR • Need to develop a delivery and

assessment strategy • Need to have a planning proforma for

validation approaches

Validation Approaches

• Field testing, trialling and piloting • Moderation • Lead Assessor

Course Roll Out Across the State

• Service Agreements detailing HR, QA, record keeping requirements, financial arrangements between RTO and auspice site

• Piloting of course • Roll out to other sites

• Locally site deliver and assess work- may use videoconference arrangements to distant sites, however will need to arrange face to face sessions for workplace observations

• Local site send corrected assessment items to lead assessor for verification

• Moderation sessions held regularly with auspice sites to ensure standards maintained and on-going QA

• This model has been successfully used for the delivery of Certificate IV in Assessment and Workplace Training from the Yangulla Centre across central and southern Qld.

• Questions?