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1 April 18, 2017 Deborah Weinswig, Managing Director, Fung Global Retail & Technology [email protected] US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 Copyright © 2017 The Fung Group. All rights reserved. Celect: Inventory Optimization for the Right Store Assortment Source: celect.com 1) Historically, retailers have made assortment-planning decisions based on backward-looking sales figures and intuition. At the store level, managers typically select assortments based on past point-of-sales (POS) data and demographic information of the trade area, but neither set of data is very accurate in terms of revealing shoppers’ purchase preferences. 2) Celect transforms the intuition-based merchandise-planning process into a data- driven one with machine learning and predictive analytics. 3) Celect’s assortment-optimization solution accurately predicts the optimal product mix for a particular store for the current and upcoming season. Retailers that used the solution in stores saw an average lift in sales of 5%–15%. 4) While a number of data analytics companies are attempting to solve the in-store assortment problem, Celect’s predictive technology, which is based on machine learning, sets it apart, and the tool has demonstrated strong sales results for retailers. Industry Overview Historically, retailers have made assortment-planning decisions based on backward- looking sales figures and intuition. At the store level, managers typically select assortments based on past POS data and demographic information of the trade area, but neither set of data is very accurate in terms of revealing shoppers’ purchase preferences. Without an understanding of true demand, retailers may continue to miss the mark. Using data to assist in merchandising optimization remains a challenge, as few retailers have the capacity to process unstructured data from different aspects of operations and deliver insights in real time.

Celect: Inventory Optimization for the Right Store … Source: Company websites/Fung Global Retail & Technology Case Study Celect rolled out its assortment optimization tool at six

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Page 1: Celect: Inventory Optimization for the Right Store … Source: Company websites/Fung Global Retail & Technology Case Study Celect rolled out its assortment optimization tool at six

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April18,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Celect: Inventory Optimization for the Right Store Assortment

Source:celect.com

1) Historically,retailershavemadeassortment-planningdecisionsbasedonbackward-lookingsalesfiguresandintuition.Atthestorelevel,managerstypicallyselectassortmentsbasedonpastpoint-of-sales(POS)dataanddemographicinformationofthetradearea,butneithersetofdataisveryaccurateintermsofrevealingshoppers’purchasepreferences.

2) Celecttransformstheintuition-basedmerchandise-planningprocessintoadata-drivenonewithmachinelearningandpredictiveanalytics.

3) Celect’sassortment-optimizationsolutionaccuratelypredictstheoptimalproductmixforaparticularstoreforthecurrentandupcomingseason.Retailersthatusedthesolutioninstoressawanaverageliftinsalesof5%–15%.

4) Whileanumberofdataanalyticscompaniesareattemptingtosolvethein-storeassortmentproblem,Celect’spredictivetechnology,whichisbasedonmachinelearning,setsitapart,andthetoolhasdemonstratedstrongsalesresultsforretailers.

IndustryOverview

Historically,retailershavemadeassortment-planningdecisionsbasedonbackward-lookingsalesfiguresandintuition.Atthestorelevel,managerstypicallyselectassortmentsbasedonpastPOSdataanddemographicinformationofthetradearea,butneithersetofdataisveryaccurateintermsofrevealingshoppers’purchasepreferences.Withoutanunderstandingoftruedemand,retailersmaycontinuetomissthemark.

Usingdatatoassistinmerchandisingoptimizationremainsachallenge,asfewretailershavethecapacitytoprocessunstructureddatafromdifferentaspectsofoperationsanddeliverinsightsinrealtime.

Page 2: Celect: Inventory Optimization for the Right Store … Source: Company websites/Fung Global Retail & Technology Case Study Celect rolled out its assortment optimization tool at six

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April18,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

AboutCelectCelectprovidesacloud-based,predictivemerchandise-optimizationplatformthathelpsretailersoptimizetheiroverallinventoryportfoliosinstoresandacrosstheirsupplychain.Celecttransformstheintuition-basedmerchandise-planningprocessintoadata-drivenonewithmachinelearningandpredictiveanalytics.

Celectalsosolvestheproblemofscaleindataprocessing.Celect’splatformisbuilttohandlethescale,andcancalculatedetailedpreferencedatafromunstructureddatasuchasinventory,salesandcustomerinformation,andonlinebrowsinghistory,thenpresentitallinoneview.

Celect’scloud-basedplatformintegrateswithretailers’existingmerchandise-planningsystemsandusesproductdescription,customerinformation,inventory,onlineandofflinesalestransactiondata,productcatalogandonlinebrowsinghistoriestobuildmodelstopredictshoppers’futurebuyingpatterns.Thecompanyusesapatented“choicemodel”tohelpretailersunderstandcustomers’shoppingpreferencesversustheoptionspresentedtothem.Thetoolanalyzes,inrealtime,whatwasboughtandwhatwasnot.Thetechnologywasnamedoneofthe50greatestinnovationsbytheMassachusettsInstituteofTechnology’sComputerScienceandArtificialIntelligenceLaboratory.

Foundedin2013,Boston-basedCelectdeploysasoftware-as-a-service(SaaS)model.Itprovidesthemerchandise-planningSaaSforasubscriptionfee,basedonaretailer’snumberofstoresandSKUs.Lastyear,Celecttripleditsrevenuecomparedwiththepreviousyear.Thecompanyhasraisedatotalof$15millionintwofundingrounds.

TheCelectteamincludesbothretailindustryveteransandtechnicalexperts.PriortojoiningCelect,CEOJohnAndrewsspenttwodecadeshelpingretailersoptimizetheiroperationsstrategiesatOracleCommerce,EndecaandDeloitteConsulting.VPofBusinessDevelopmentJoséChanhasheldseniormanagementpositionsinbuying,merchandisingandplanningatRichemont,LVMHandRobertoCavalli.Onthetechnologyside,CTOVivekFariasandChiefScientistDevavratShaharebothprofessorsattheMassachusettsInstituteofTechnology,wheretheyhaveledbreakthroughsindataalgorithmsintheirrespectivefields.

WhatProblemsDoesCelectSolveforRetailers?Whilethee-commercespaceissomewhatsaturatedwithpredictiveanalyticssolutions,Celectisuniquelypositionedtoaddressthein-storeassortmentandsupply-chaininventorychallengesthataffectmostretailers,asalmost90%ofretailsalesarestillgeneratedfromstores.Celect’splatformhelpsretailers:

1) Liftin-storesales:Theplatformhasdemonstratedsignificantsalesimprovementforretailers.WhenitwasA/Btested,retailerssawanaverage5%–15%liftinsalesatstoresthatimplementedthetool.Celect’smerchandisingtoolaccuratelypredictstheoptimalproductmixforaparticularstoreforthecurrentandupcomingseason.TheCelectChoiceEnginealsohelpsretailersoptimizestoreassortmentsbasedontheirunderstandingofthepositiveornegativeimpactthatproductshaveoneachother.Ithelpedamultibillion-dollardepartment-storechaindiscoverthatonecategoryofhigh-enddresseshadapositive“halo”effectonamoderatedresscategory,andmaderecommendationstoplacethetwocategoryrangestogetherinstores,whichultimatelyyieldedsalesincreasesinbothcategories.

Page 3: Celect: Inventory Optimization for the Right Store … Source: Company websites/Fung Global Retail & Technology Case Study Celect rolled out its assortment optimization tool at six

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DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

2) Improvemarkdownstrategies:Celect’sanalyticstoolalsopredictsthebesttimeformarkdownsduringandattheendoftheseason,sostoremanagerscanproactivelyadjustin-storeassortmentstomaximizeconversionandrevenuewhileavoidingexcessivemarkdowns.Withoutdataanalytics,retailersoftentakeareactivestanceonpromotions,failingtoconsidertheirpossiblenegativeeffectonotherrelatedcategories,andpotentiallyhurtingmargins.

3) Optimizein-storefulfillmentdecisions:Celectforecastspotentialdemandforproductsinstoresandusestheinformationtomakein-storefulfillmentrecommendationsfore-commerceorders,basedonsimultaneouslybalancingmultipleobjectivessuchasshipping-costconsiderations,speedtocustomerandstoreweeksofsupply.Celect’splatformaggregatesonlineandin-storedatatoprojectdemandforrequestedproductsindifferentstorelocations,anddecidesonthebeststoresfromwhichtopullsuchinventoryfororders.

WhatDifferentiatesCelect?Whileanumberofdataanalyticscompaniesareattemptingtosolvethein-storeassortmentproblem,Celectdifferentiatesitselfthroughitsunique,patented,predictivetechnologybasedonmachinelearningandthroughthestrongsalesthatretailershaveseenasaresultofusingthecompany’stool.Celect’sproprietarytechnologybuildsonafundamentaladvancementincustomerchoicemodelingthatcananalyzeconsumers’preferencesbasedonwhatwassoldandunsoldataspecificstore,andthenmakemerchandisingrecommendationsbasedonthedata.

Celectfocusesonsolvingassortmentproblemsforfashionretailersanddepartmentstores,whileitscompetitorsfocusongrocers,valueretailersanddrugstores.Celect’senginerevealscustomerpreferencesmoreaccuratelyatspecialtyfashionstores,departmentstoresandhigh-endboutiques,whereindividualshoppersusuallypurchaseafewitemsatatime.Themodelislesseffectiveforgrocerystores,wherealargenumberofitemsaretypicallypurchasedatonce.

Source:celect.com

Page 4: Celect: Inventory Optimization for the Right Store … Source: Company websites/Fung Global Retail & Technology Case Study Celect rolled out its assortment optimization tool at six

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April18,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Figure1.CompanySpecifics:Celectvs.ItsMainCompetitors

CompanyName

Headquarters CoreServices Funding(USDMil.)

Clients

Celect Boston,MA Assortmentoptimization,order-fulfillmentoptimization

$15 UrbanOutfitters,SaksFifthAvenue,NeimanMarcus,Zipcar

Profitics Schaumburg,IL Softwareandservicesinenterpriseprofit/planninganalytics

N/A N/A

4RSystems Berwyn,PA Replenishmentoptimization,assortmentoptimizationandmarkdownanalytics

$9.7 TheVitaminShoppe,FamilyDollar,DollarExpress,Dillard’s

1010data NewYork,NY Store-levelassortmentanalysisandpricing-optimizationservices;offersdataanalyticstoretailers,brandsandfinancialservicesverticals

Acquiredfor$500millionin2015

Procter&Gamble,RiteAid,DollarGeneral,Coca-Cola,Claire’s,Wegmans

Source:Companywebsites/FungGlobalRetail&Technology

CaseStudy CelectrolledoutitsassortmentoptimizationtoolatsixstoresbelongingtoaMidwest-baseddepartment-storechainoveraperiodofsixmonths.CelectidentifiedspecificstorelocationswheredemandforMichaelKorshandbagswaspotentiallyhigh,basedonshoppers’buyingpatterns.TheretailermademodificationstoincreaseitsMichaelKorsofferingsattheidentifiedlocations,andsalesexceededexpectations.Theanalyticstoolwasabletoidentifyconsumerdemandforaproductcategoryatspecificstoresthattraditionaldemographicandsegmentationmethodswouldnothavebeenabletoidentify.Overall,Celecthelpedthesixstoresachieveasalesliftof7%comparedwithotherstoresinthearea.

CelectiscurrentlyworkingwithdepartmentstoresNeimanMarcusandSaksFifthAvenue,andwithspecialtyretailersAnthropologie,UrbanOutfittersandFreePeople,amongothers.Onespecialtyretailerclientrecentlyexpandeditssubscriptiontoadditionalstoresafterseeingsuccessinitsinitialtesting.

Source:celect.com

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April18,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

DeborahWeinswig,CPAManagingDirectorFungGlobalRetail&TechnologyNewYork:917.655.6790HongKong:852.6119.1779China:86.186.1420.3016deborahweinswig@fung1937.comJingWangResearchAssociate

HongKong:8thFloor,LiFungTower888CheungShaWanRoad,KowloonHongKongTel:85223004406London:242-246MaryleboneRoadLondon,NW16JQUnitedKingdomTel:44(0)2076168988NewYork:1359Broadway,9thFloorNewYork,NY10018Tel:6468397017FungGlobalRetailTech.com