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Welcome VISIT www.centralcityhealth.com for more information about services offered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as your Patient Centered Medical Home! We will be your provider for integrated health and wellness. Our goal is to deliver quality care that is easily accessible and responsive to you in your time of need. At CCIH, you will have access to a care team of providers that focus on all aspects of your health and well-being, including emotional, family and social concerns. CCIH will manage your healthcare needs and assist you in coordinating care with other services and resources. Your care team will have an ongoing relationship with you and your family. At CCIH you will have easy access to treatment through: scheduled and walk-in appointments expanded business hours on-call providers aſter hours health information available through your online patient portal CCIH’s leadership team, employees, and Board of Directors are committed to providing you with the best care possible. We are proud to serve you and the community! Sincerely, Ryan M. Lepper President & CEO | Central City Integrated Health Ryan M. Lepper, President & CEO

CCIH ENGLISH WELCOME PACKET NO CARF · Welcome VISIT for more information about services o˜ ered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as

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Page 1: CCIH ENGLISH WELCOME PACKET NO CARF · Welcome VISIT for more information about services o˜ ered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as

Welcome

VISIT www.centralcityhealth.comfor more information about services o� ered.

Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as your Patient Centered Medical Home! We will be your provider for integrated health and wellness.

Our goal is to deliver quality care that is easily accessible and responsive to you in your time of need. At CCIH, you will have access to a care team of providers that focus on all aspects of your health and well-being, including emotional, family and social concerns.

CCIH will manage your healthcare needs and assist you in coordinating care with other services and resources. Your care team will have an ongoing relationship with you and your family.

At CCIH you will have easy access to treatment through: scheduled and walk-in appointments expanded business hours on-call providers a�er hours health information available through your online patient portal

CCIH’s leadership team, employees, and Board of Directors are committed to providing you with the best care possible. We are proud to serve you and the community!

Sincerely,

Ryan M. Lepper President & CEO | Central City Integrated Health

Ryan M. Lepper, President & CEO

Page 2: CCIH ENGLISH WELCOME PACKET NO CARF · Welcome VISIT for more information about services o˜ ered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as

Who We Are :Central City Integrated Health has been serving the residents of Detroit and Wayne County since 1972, providing whole health wellness services to all people, regardless of their situation. Central City Integrated Health has a strong bond to the community and does not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, military status, or inability to pay for services.

CCIH strives to provide services based on the needs of the community and the people we serve, including:

Central City Integrated Health, Inc. is a 501(c)(3) private non-pro� t organization.

Partially funded by Detroit-Wayne County Community Mental Health Agency

Equal Housing OpportunityEqual Opportunity Employer

Primary and Pediatric Care

Dental Care

Behavioral Health Care

Substance Use Disorder Treatment

Supportive Housing

Community Re-Entry Services

Supported Employment

Insurance and Community Resource Assistance

Peer Support

Inner City Clubhouse Membership

Page 3: CCIH ENGLISH WELCOME PACKET NO CARF · Welcome VISIT for more information about services o˜ ered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as

PRIMARY CARE AND PEDIATRIC SERVICESPhone: 313-578-6123O� ce Hours: Monday, Tuesday, Wednesday and Friday 7:30am - 5:00pm, � ursday 7:30am - 7:00pm

DENTAL SERVICESPhone: 313-309-1090O� ce Hours: Monday, Tuesday, Wednesday and Friday 8:00am - 5:00pm, � ursday 8:00am – 6:00pm

BEHAVIORAL HEALTH AND SUBSTANCE USE DISORDER TREATMENT SERVICESPhone: 313-831-3160O� ce Hours: Monday - Friday 8:00am - 5:00pm, Saturday 8:00am - 4:00pm

HOUSING SERVICESPhone: 313-831-3160O� ce Hours: Monday – Friday 8:00am – 5:00pm

SUPPORTED EMPLOYMENT SERVICES Phone: 313-733-1300O� ce Hours: Monday - Friday 8:00am - 5:00pm

Location : 10 PETERBORO ST., DETROIT, MI 48201

INNER CITY CLUBHOUSE:Phone: 313-833-6331

COMMUNITY RE-ENTRY SERVICESPhone: 313-733-1300O� ce Hours: Monday - Friday 8:00am - 5:00pm

Location : 17950 WOODWARD AVE. DETROIT, MI 48203

Location : 8642 WOODWARD AVE. DETROIT, MI 48202

DETROIT RECEIVING HOSPITAL4201 St. Antoine Street | Detroit, MI 48201

HARPER HUTZEL HOSPITAL3990 John R Street | Detroit, MI 48201

CHILDREN’S HOSPITAL OF MI3901 Beaubien Street | Detroit, MI 48201

To reach a provider a� er hours, call 313-831-3160 and follow the prompts to speak to the provider on-call.

IF YOU ARE EXPERIENCING A LIFE-THREATENING EMERGENCY, PLEASE CALL 911 OR VISIT THE NEAREST HOSPITAL:

IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS,PLEASE CALL: MENTAL HEALTH CRISIS HELPLINE: 800-241-4949

Contact Information OFFICE HOURS AND

Page 4: CCIH ENGLISH WELCOME PACKET NO CARF · Welcome VISIT for more information about services o˜ ered. Welcome to Central City Integrated Health (CCIH) and thank you for choosing us as

Mission Central City’s mission is to achieve wellness in the community by providing an integrated array of behavioral and physical health care, housing, and substance abuse services with dignity and respect.

Central City Integrated Health will be recognized in the community as a premier provider of accessible comprehensive behavioral and physical health care, substance abuse services, and housing opportunities that lead consumers toward self-sustainability.

1. An environment that supports health and recovery.

2. An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”

3. An environment characterized by empowerment, openness, trust, teamwork, integrity and cultural sensitivity.

4. An expectation that consumers and stakeholders are treated with dignity and respect.

5. A commitment to service excellence and continuous quality improvement.

6. An environment that promotes evidenced-based practices to improve the outcomes for those we serve and assure a skilled, professional sta�.

7. Persons served take both an active part in their treatment and the organization.

8. Person centered principles in the delivery of care.

VisionCORE VALUES

Central City Integrated Health is guided by a set of values in ful�lling its mission and vision. We

place high value on: