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CBExchange 2018 Program Agenda
S E C O N D
D R A F T
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CBExchange 2018Program Agenda
TUESDAY, SEPTEMBER 25
5:00 PM – 8:00 PM Registration Open Asbury Rotunda
6:00 PM – 9:00 PM Opening Reception Shipwreck Beach
Come One! Come All! Meet and network with your colleagues, while enjoying food and drinks, music and other entertainment. You won’t want to miss the spectacular IllumiNations; Reflections of Earth Fireworks!
WEDNESDAY, SEPTEMBER 26
7:00 AM – 6:00 PM Registration Open Asbury Rotunda
7:00 AM – 8:00 AM Breakfast Buffet Asbury Hall
8:00 AM – 8:15AM Welcome and CBExchange Overview Grand Hall South Charla Long, C-BEN Executive Director
8:15 AM – 8:45AM SESSION 1: The CBE Story: Storytelling Collaboratory Grand Hall South Cori Gordon, Coordinator for Personalized Learning and Lead Faculty for
Liberal Arts, Northern Arizona University
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8:45 AM – 9:15AM SESSION 2: State of the Field Report Grand Hall South
Moderator: Eric Heiser, Dean, School of Applied Technology & Technical Specialties, Salt Lake Community College
Moderator: Laurie Dodge, Vice Chancellor of Institutional Assessment and Planning, Vice Provost, Brandman University
Matthew Soldner, Principal Researcher, American Institute for Research
Kelle Parsons, Researcher, American Institute for Research Jessica Mason, Researcher, American Institute for Research Howard Lurie, Principal Analyst, Eduventures
9:15 AM – 9:45 AM SESSION 3: The Quality Framework: User’s Guide Collaboratory
Grand Hall South
Deb Bushway, C-BEN Consultant
C-BEN released its Quality Framework for CBE Programs: A User’s Guide in February 2018 to assist institutions in using and adopting C-BEN’s Quality Framework for Competency-Based Education Programs. In this session, attendees will review how this guide is intended to make the Quality Framework more accessible to institutions wishing to use it. The User’s Guide breaks down each of the 8 Elements of Quality and provides key considerations about where institutions should start, including key people to have at the table, resources needed, institutional illustrations, and pro tips.
9:45 AM – 10:00 AM Break
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10:00 AM – 11:30 AM SESSION 4: Disney’s Approach to Quality Service: Lessons for Higher Ed
Grand Hall South Disney Institute Keynote Excellent service does not simply come from a friendly transaction or helpful
technology—it is the result of truly understanding your customer’s expectations and putting the right processes and service standards in place to exceed them. When an organizational framework properly unites its people, place and processes by putting the customer and employee together at its core, exceptional service becomes possible across all customer touchpoints. This creates greater intent to return and recommend, as well as a stronger competitive edge. With more than 90 years of world-renowned customer service, no one understands this better than Disney.
In this look at the Disney approach to quality service, you can:
• Examine how you could differentiate your service to become a provider of choice.
• Explore quality service standards that can help you create a consistent service experience.
• Learn about tools that can gauge the needs, wants, stereotypes and emotions of your customers at an individual level.
• Understand the processes necessary to develop a culture that consistently delivers exceptional service.
• Discover how you could recover effectively from a service failure and how you could turn it into an opportunity to strengthen customer relationships.
These powerful learning experiences are not about becoming Disney, but rather learning to think how we think, and adapting these principles to your own organization.
11:30 AM – 12:00 PM SESSION 5: The Disneyfied Learner Experience: Imagine the Possibilities
Grand Hall South Charla Long, C-BEN Executive Director
Attendees will consider how they can apply Disney principles to higher ed and competency-based learning.
12:00 PM – 5:00 PM Lunch and Xhibitor Xchange Asbury Hall
Visit with each of the organizations exhibiting at CBExchange. This year’s conference features a blend of institutions and corporate partners.
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2:00 PM – 2:30 PM SESSION 6A: Designing and Scaling CBE Faculty Models for a Collaborative and Engaged Learner Experience
Brooks Doherty, AVP of Academic Innovation, Rasmussen College Adam Samuelson, CBE Faculty Lead, Rasmussen College
Designing a learner-driven CBE program doesn’t mean human collaboration must vanish. We can give learners regular and substantive opportunities to work in diverse groups, perspective-take, and solve problems. It all starts with how your CBE faculty model is designed and how quality is maintained. In this session, Rasmussen College shares data, practices, and KPIs around developing and scaling a faculty model conducive to an engaged learner experience - an element of the C-BEN Quality Framework.
SESSION 6B: Utilizing Career Centers in CBE: Translating CBE to Workforce Development
Patrick Madsen, Director of the University Career Center, The University of North Carolina at Charlotte
Institutions re-invigorating education through the lens of CBE will find a need to partner with entities that connect higher education with industry - the career center. This session seeks to introduce ongoing processes/innovations that help students translate competencies gained during the educational experience with the expressed need by employers in all sectors, complete with strategies to integrate the concept throughout an institution.
SESSION 6C: CBE From the Learner’s Perspective Chuck Komp, Managing Director of Strategic Initiatives, Nicolet College Kate Ferrel, Executive Vice President of Academic and Student Affairs, Nicolet
College
Does competency-based education work for learners? Does CBE increase access to post-secondary education? Do employers feel candidates from a CBE program are better prepared? With flexible start dates, personalized pacing, demonstration of mastery and competency-based transcripts CBE is very different for learners and employers. In this session Nicolet College will provide perspectives on the effectiveness of CBE from the eyes of the students and employers during the inaugural year of the college’s CBE programming.
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SESSION 6D: The ROI of CBE: A Financial Analysis Carlos Rivers, Operations Research Analyst, Texas A&M University-Commerce
Shonda Gibson, Associate Provost for Institutional Effectiveness, Texas A&M University-Commerce
This session will showcase a profit and loss (P&L) statement analysis that captures the revenues, costs and expenses incurred for the state of Texas first public, regionally accredited (SACSCOC) CBE degree program at Texas A&M University-Commerce. Presenters will cover a breakdown of expenses, how to estimate a program’s breakeven point, and formula funding considerations. The analysis assesses the program from inception and reveals that the CBE program is self-sustaining within five years.
SESSION 6E: Show me the...Numbers! Is CBE Working? Eric Heiser, Dean, School of Applied Technology & Technical Specialties, Salt
Lake Community College Franz Feierbach, Director of Operations, Salt Lake Community College Carrie Riley, Assistant Registrar, Salt Lake Community College Angie Napper, Director of e-Learning, Salt Lake Community College
As a Round IV TAACCCT Grant Awardee, Salt Lake Community College (SLCC) has transitioned 20 short-term, clock-hour programs into CBE. The four-year project has now concluded and SLCC is happy to share the data from the project. Come hear about how CBE has helped completion rates, time-to-completion, and saved students money! Two externally validated reports will be presented from the American Institutes of Research (AIR) and SLCC’s Third-Party Grant Evaluators.
SESSION 6F: Improving Faculty Feedback and Learner Outcomes in Direct Assessment with a Faculty-Led Community of PracticeKathe Kacheroski, Senior Academic Director, Direct Assessment, Capella
UniversityGenevieve Feliu, Dean, Department of Arts and Sciences and Academic
Success, Capella University
The role of the faculty member in CBE programs is critical – and still emerging. Faculty with experience in traditional learning formats may need to modify their approach to feedback and “grading” in a competency-based model. This presentation will discuss a faculty community of practice created at Capella University for the FlexPath direct assessment delivery format in partnership with remote faculty that enhanced the quality of assessment feedback and improved learner outcomes.
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SESSION 6G: Fantastic Competencies and Where to Find them: Mapping the Academic Genome Myk Garn, Assistant Vice Chancellor, New Learning Models, University
System of Georgia
The Academic Genome brings Open Digital Competencies to Digital Learning. It is a competency catalyst aggregating, storing and enabling the sharing of, and research on, competencies from, between and among faculty, professional academic associations and other stakeholders.
2:45 PM – 3:15 PM SESSION 7A: Interprofessional Education in a CBE Framework: A Strategy for Implementation & An Overview of Student Feedback Jordan Utley, Associate Professor and Program Director, Master of Health
Science, University of St. Augustine for Health SciencesCindy Mathena, Dean, Post-professional Studies, University of St. Augustine
for Health Sciences
Interprofessional education (IPE) poses both institutional and curricular challenge that shapes the method and type of learning-experiences delivered. While the value of IPE has been well-established, its effectiveness in a competency-based education (CBE) framework has yet to be established. Utilizing a CBE framework to deliver IPE affords an opportunity for many institutions to “get into the game” of accelerating learning in the health professions, without changing to direct assessment and taking on large-scale accreditation change.
SESSION 7B: CBE in the Trades: An Insider’s Perspective Jeff Labs, Dean of Trade & Industry, Nicolet College
Warren Krause, Welding Instructor, Nicolet CollegeTom Raykovich, Success Coach / Assessment Coordinator, Nicolet College
Development of a competency-based education model serving the skilled-
trades poses challenges and opportunities. The transition from a traditional place-based cohort teaching model to a learner-centered, individualized, asynchronous CBE model can expand access and better serve the needs of the modern learner. Speak with the practitioners leading Nicolet College’s CBE welding program to understand how CBE in the skilled trades works for learners and share the experiences they have encountered along the way.
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SESSION 7C: A Student-Centric Approach to Higher Education (WGU)
Fred Hurst, VP Academic Advancement, Western Governors University
WGU’s defining principle is focus on the student—every WGU initiative is evaluated and prioritized based on its impact on student success. The efficacy of WGU’s learning model and student focus is demonstrated in results—a graduation rate significantly higher than other institutions serving adult learners; student, graduate, and employer satisfaction levels that outpace the national average; dramatically lower student debt levels, decreasing annually; and better employment outcomes for our graduates.
SESSION 7D: Faculty Perceived Barriers and Fears of Online Competency-Based Education
Rachael Afolabi Royes, Dean, Online & Digital Learning, Carlow University Scott Mehall, Senior Instructional Designer/Workforce Development
Coordinator, Carlow University As online Competency-Based Education (CBE) continues to gain traction in American higher education, this modality presents unique and complicated
issues. It is evident that faculty and staff do not fully understand the concept of CBE. This presentation describes a research effort during the planning and accreditation process of CBE at a liberal arts university. Using a survey instrument, we explore faculty and administrators’ perceived barriers and fears of competency-based education in higher education today.
SESSION 7E: Creating an Effective Orientation Experience for the Online CBE LearnerJan Ford, Director of Student Success, UW Flexible Option, University of
Wisconsin-ExtensionPatrick Wirth, Director of Creative Media Services, University of Wisconsin-
Extension
In November 2017, need, vision, resources, and creativity aligned to begin the journey of designing an effective and engaging orientation program for UW Flexible Option CBE online learners. Bringing together a team of internal experts, and with a student-centric mindset firmly focused on our nontraditional audience, a program emerged resulting in improvements to student readiness and onboarding success. Learn about our path to Orientation launch and sneak some peeks at our UW Flex Orientation itself.
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SESSION 7F: Flexible Option Business Degree: Considerations for Specialized Business Accreditation Suresh Chalasani, Academic Director, University of Wisconsin-ParksideDirk Baldwin, Dean, College of Business, University of Wisconsin-ParksideDavid Schejbal, Dean, Continuing Education, Outreach, and E-Learning,
University of Wisconsin-Extension
UW-Parkside is in planning stages to obtain specialized Business accreditation from AACSB for the Flexible Option (Competency-Based) Business Administration (Flex BSBA) degree. In this session, the presenters will discuss accreditation requirements in specific areas: business curriculum; strategy alignment; assessment of student learning; faculty qualifications and participation; resources. The presenters will discuss institutional strategies to help comply with accreditation requirements and how these strategies compare with those for the traditional programs.
SESSION 7G: The Role of the Academic Coach in Competency-Based Programs Emma Miller, Assistant Dean for Bachelor Programs, South Texas CollegeNancy Gonzalez, Project Manager, South Texas College
Today’s labor market has become increasingly more dynamic and selective. This
trend causes institutions of higher learning to become more innovative in providing students with the skills and credentials needed to be competitive. Students who are coached and mentored, generally report higher overall grade averages (Grossman, & Resch, 2000). It is our intention to provide an overview of the functions and impact of the Academic Coach as a fully-dedicated mentor in competency-based programs.
3:15 PM – 4:15 PM SESSION 8: Model Showcase Refreshments Served Grand Hall South Service Hall Using CBE to Achieve Mastery in Behavioral &
Intellectual Competencies Kent Anderson, President, Northwest Baptist SeminaryRuth McGillivray, Director, Competency-Based Education, Northwest Baptist
Seminary
It’s one thing for a program to develop knowledge, skills and abilities, but quite another to include behavioral traits. Yet for some occupations, competence in how you apply knowledge and skills is just as important as having them in the first place. Leaders from Northwest Baptist Seminary’s share how they use integrated competencies, in-context delivery, and mentor teams to guide pastors to mastery of behaviors and attitudes required for success on the job.
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Use of Role Play to Introduce Conflict Management and Resolution Alexander R. Hapka, Academic Program Coordinator, Competency-Based
MBA Degree Program, School of Management, College of Management and Technology, Walden University
Barbara A. Bailey, Core Faculty, School of Management, College of Management and Technology, Walden University
Internal surveys continuously show that the academic coach is largely responsible for student satisfaction and motivation to continue through
competency assessments. As a result, Walden administration and key faculty have embarked upon several initiatives to improve the student experience in the CBE modality. One of those initiatives – the subject of this presentation – involves the use of a virtual role play format to deliver relevant principles of conflict resolution and management. Academic coaches played the role of the dissatisfied student and interacted with a senior faculty member well versed in conflict resolution and management techniques to teach coaches how to more effective in dealing with difficult situations in an innovative way.
Structured Flexibility: Personalization and Acceleration in a Term-Based ModelJosh Herron, Dean of Online and Continuous Learning, Anderson UniversityEleisha Garland, Lecturer of Human Services, Flex Degree Coordinator,
Anderson University
Anderson University (SC) began re-designing one of its online degrees using CBE principles two years ago, using almost a year to develop implementation plans. Given that some students prefer a sense of structure that exists in terms but also want personalization and acceleration, AU’s Human Services faculty and instructional design team designed a model with maximum flexibility, letting students choose their path to competency at each course rather than developing both subscription and term models.
How Central New Mexico Community College Has Fit CBE Into Its Traditional Academic Model Fang Chen, Interim Associate Dean, Central New Mexico Community
CollegeDonna Diller, Dean, Central New Mexico Community CollegeKalynn Pirkl, Associate Dean, Central New Mexico Community College
At Central New Mexico Community College, we have adopted a course/credit-based CBE model and implemented this model within our traditional systems. This session will provide an overview of our experience with developing CBE programs at a community college.
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Computer and Information Technologies Live Course Demo Nicholas Hinojosa, Assistant Program Chair, South Texas CollegeMeng-Hung Wu, Assistant Professor of Computer & IT, South Texas CollegeSaeed Molki, South Texas College, Program Chair, South Texas College
South Texas College and Austin Community College developed a fully online, CBE program for the Bachelors of Applied Technology in Computer and Information Technologies (BAT-CIT). Through a live demonstration of an online CBE course, we will explore course design, competencies, course policies, assessments, learning outcomes, online faculty-student interaction, and rubrics.
4:30 PM – 5:15 PM SESSION 9A: The Tale of Two States and CBE in Advanced Technological EducationNaomi Boyer, VP, Special Projects, Strategic Priorities, & Growth, Polk State
CollegeKathleen Bucklew, Director of Student Enrollment Services/ Registrar, Polk
State CollegeAmardeep Kahlon, Director, Fast Track to Success; Professor, Computer
Science, Austin Community CollegeEric Roe, Executive Director, Texas Engineering Executive Education (TxEEE),
The University of Texas at Austin
Polk State College and Austin Community College have both embarked upon a competency based education (CBE) journey to transform technical education. The panel will describe two different innovative program approaches with details regarding design, institutional support, technological systems integration, organizational process, student impacts, and outcomes to date. While each institution has focused on different content areas and delivery models, the session moderator provides a conduit to shared CBE knowledge.
SESSION 9B: Using Open Standards to Build Comprehensive Learner Records that Include Competencies Deborah Everhart, VP, Design and Innovation, Learning ObjectsMark Leuba, VP, Product Management, IMS GlobalMatthew Hailstone, IT Architect, Brigham Young UniversityChris Houston, Sr. Business Analyst, Capella University
Learn how the IMS open standards for Comprehensive Learner Records (CLR) and Competencies and Academic Standards Exchange (CASE) work together for generating interoperable academic records for CBE programs. The session includes an introduction to the standards and examples of how they are being used at leading institutions. Participants will also create their own CLRs with their own information and leave the session with a sample CLR to discuss with stakeholders at their own institution.
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SESSION 9C: Resources to Plan, Start, Scale and Implement a Quality CBE Program Donna Diller, Dean, Business & Information Technology, Central New
Mexico Community CollegeNina Morel, Dean, College of Professional Studies, Lipscomb UniversityAnna Van Wie, Learning Solutions Director, Learning ObjectsErin Crisp, Director of Academic Assessment & Evaluation, Indiana Wesleyan
University
This session will help institutions identify available resources to plan, start, scale and implement a CBE program. Members of the C-BEN Collaboratory who have helped design the C-BEN User Guide and other tools and resources will present the available resources and walk participants through the various uses and applications which may be relevant to their own institution. Participants will have an opportunity to network and gain insight from other CBE institutions.
SESSION 9D: Using Progression Profiles to Understand and Support Students’ Journeys Kelle Parsons, Researcher, American Institutes for ResearchKathe Kacheroski, Senior Academic Director for Direct Assessment, Capella
UniversityMichelle Navarre Cleary, Associate Professor, DePaul UniversityFranz Feierbach, Director of Operations, School of Applied Technology, Salt
Lake Community CollegeCameron Smither, Researcher, American Institutes for Research
When CBE programs offer personalized and flexible student journeys, program leaders often find that students move through these programs in different ways – and for different reasons. This session will engage participants in: discussing the different “progression profiles” they see or anticipate in their programs, co-developing a framework for understanding progression profiles, and considering ways to use these progression profiles in student support, advising practices, program design, and reporting.
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SESSION 9F: Capturing the Magic: CBE Storytelling and the Storytelling Toolkit Cori Gordon, Coordinator for Personalized Learning, Northern Arizona
UniversityCarlos Rivers, Operations Research Analyst, Texas A&M University-
CommerceCraig Schieber, Dean, City University of SeattleBridget Gaer, FlexPath Product Manager, Capella UniversityKelvin Bentley, Assistant President for Digital Learning Innovation, University
of West Florida
In this 2-part session, we’ll provide an introduction to CBEN’s Strategic Storytelling Toolkit. Panelists will share insights from the CBEN Storytelling Collaboratory. We will also view examples of CBE stories and engage in an interactive conversation about storytelling at our organizations. The second session will be a hands-on workshop where participants will work together to begin mining stories from their institutions. We hope participants will be inspired to capture the magic of their CBE story.
SESSION 9G: The Texas Affordable Baccalaureate Program: Lessons Learned from a Statewide Initiative Shonda Gibson, Associate Provost for Institutional Effectiveness, Texas
A&M University-CommerceDavid Tan, Department Head, Higher Education and Learning
Technologies, Texas A&M University-CommerceEmma Miller, Assistant Dean for Bachelor Programs, South Texas CollegeAli Esmaeili, Dean of Math, Science, Bachelor Programs, South Texas
CollegeJennifer Nailos, Program Director, Texas Higher EducationCoordinating
Board
In this session attendees will hear from the Texas Higher Education Coordinating Board and current TAB grant recipients from Texas A&M University-Commerce, South Texas College, Austin Community College and Texas A&M University-Corpus Christi. Each program representative will provide a quick introduction of their current CBE program, share new programs development, and discuss successes and challenges of implementation. This will be followed with an in-depth discussion of common themes identified through site visits to each campus.
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SESSION 9H: Session 9H: Solving the integration puzzle: How to bolt your new CBE LMS into your ERP/SIS with minimal fuss.Lee Johnston, Associate Vice-Chancellor for CBE Technology, Brandman
University Raymond Rice, President, University of Maine, Presque IsleBrett Berkowitz, Director of Client Services, Sagence LearningEd Callahan, CBE Project Manager, Brandman University
One of the greatest barriers to entry for any CBE program is extraordinarily complex administrative and technical challenges. Data integration with legacy enterprise systems and processes can be especially difficult. Explore how UMPI partnered with Sagence Learning to implement middleware originally developed by Brandman University to automate account creation, registration, competency lock/unlock and grading. This middleware provides seamless orchestration between UMPI’s Peoplesoft ERP and the Sagence platform.
5:15 PM – 6:30 PM Break
6:45 PM Meet at Shipwreck Beach to Walk to EPCOT for Dinner
7:00 PM Escorted to American Adventure Rotunda EPCOT Center’s World Showcase
7:30 PM – 8:30 PM Reception Dinner American Adventure Rotunda
Enjoy dinner at EPCOT in the American Adventure, which pays tribute to America’s past with a Colonial theme. Attendees will have dinner beneath the rotunda.
8:30 PM Desserts and IllumiNations; Reflections of Earth Firework Show
American Adventure Rotunda
Enjoy a private Fireworks show along the World Showcase Lagoon.
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9:30 PM Walk to EPCOT for Private, Exclusive Ride After the park has closed, attendees will have the opportunity to experience
one of EPCOT’s most popular rides.
10:15 PM Return to Yacht and Beach Clubs
THURSDAY, SEPTEMBER 27
7:30 AM – 8:30 AM SESSION 10: Roundtable Breakfast Chat N Chew Asbury Hall
From CBExchange to Program Launch: Getting started with CBE Donna Diller, Dean, Business & Information Technology, Central New
Mexico Community College Chuck Komp, Managing Director of Strategic Initiatives, Nicolet College
Interested in CBE but now sure how to proceed? Join a discussion on the early steps toward CBE. The discussion will be facilitated by representatives from institutions that recently navigated the planning, development, and accreditation phase of CBE and draw upon their experience. Discuss ways that CBEN resources such as the quality framework can be used to enlighten the path to CBE and help to navigate the Higher Learning Commission’s accreditation process.
Feedback That Promotes Learning: Best Practices for Faculty Kim Kostka, University of Wisconsin-Milwaukee-Rock County and
Academic Program Lead, University of Wisconsin-Milwaukee Colleges Flexible Option Lisa Mihlbauer, Clinical Associate Professor, Director of RN-to-BSN Programs, University of Wisconsin-Milwaukee College of Nursing
Providing faculty feedback is an essential part of student learning in CBE. Join the moderators to discuss evidence-based best practices in providing feedback in CBE.
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8:45 AM – 9:30 AM SESSION 11: How to Get Started: The User’s Guide for C-BEN’s Quality Framework
Grand Hall South Moderator: Deb Bushway, C-BEN Consultant Shonda Gibson, Associate Provost for Institutional Effectiveness, Texas
A&M University-CommerceBrooks Doherty, AVP of Academic Innovation, Rasmussen CollegeLisa McIntyre-Hite, Executive Director of Product Innovation for Tempo
Learning, Walden UniversityHadassah Yang, Associate Vice Chancellor of Institutional Research and
Planning, Brandman UniversityJames Fountain, Executive Director for Competency Based Education,
Texas A&M Commerce C-BEN’s User’s Guide is a synthesis of shared experiences from institutions in
the current CBE field, and provides strategic questions and considerations for each of the 8 Elements of Quality. In this session, panelists from Rasmussen, Brandman, Walden, and Texas A&M - Commerce will share use cases to support attendees in different phases of CBE program development. Attendees will review the User’s Guide and identify how they can get started in using the Quality Framework.
9:45 AM – 10:15 AM SESSION 12A: Navigating Toward Multiculturalism: A Model for
Competency-Based ProgramsConstance Hall, Faculty Chair, Nursing Graduate Studies, Capella
UniversityLisa Kreeger, Associate Chair, Undergraduate and Doctoral Nursing,
Capella UniversityTina Houareau, Senior Instructional Designer, Capella UniversityAndriel M. Dees, Director of Equity, Diversity and Inclusion, Capella
University
Competency-based education has the potential to be a powerful lever for access and equity in higher education. Integrating multiculturalism into CBE programs can further promote equity outcomes. The Pyramid of Inclusion model provides actionable strategies for these goals. In this session, participants will learn about this model and engage with case studies to support the design of environments of inclusion and integrate multicultural concepts into CBE programming.
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SESSION 12B: Launching an online RN-BSN CBE program: Lessons Learned Eli Collins-Brown, Director, Center for Innovative and Transformative
Instruction, Winston-Salem State UniversityLorrie Davis-Dick, RN-BSN Competency-based Education Coordinator,
Winston-Salem State UniversityBridgett Sellars, Director of the RN-BSN Program and Associate
Professor, Winston-Salem State UniversityBette Bogdan, RN-BSN CBE Faculty, Winston-Salem State UniversitySherri Murrell, RN-BSN Regional Coordinator/Admission Coordinator
at Winston Salem State University
Winston-Salem State University (WSSU) launched a fully online RN-BSN CBE program. The pilot program was launched this year with 7 students. CBE prompted new ways of thinking for the entire university. We faced many challenges, and chose to embrace them as new opportunities as we converted the existing curriculum to CBE. In this panel discussion, we will discuss our points of pain, our discoveries, and our successes.
SESSION 12C: Improving Systems to Advance Scalability of a Multi-Paced CBE Model Nanci Carter, Director, Academic Systems, Lipscomb UniversityRegina Henry, Academic Director of Undergraduate Programs,
Lipscomb University In a complex environment with multiple systems, quick response to learner
behaviors that inhibit success is critical. However, when support personnel and administrators must access an SIS, LMS, CMS, Degree Audit and other internal systems to have a comprehensive view of a learner’s status, success may be compromised. Learn how Lipscomb University, in partnership with external vendors, mapped current workflows, refined business rules and customized an application to deliver just-in-time data to maximize learner success.
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SESSION 12D: Competency-Based Frameworks - Where Do We Start? Nan Travers, Director Center for Leadership for Credentialing Learning,
SUNY Empire State CollegeMichele Forte, Assistant Professor, SUNY Empire State CollegeSusan Oaks, Faculty, SUNY Empire State CollegeHeidi Wilkes, Associate Vice President for Learning Solutions, Southern
New Hampshire UniversityJosh Herron, Dean of Online and Continuous Learning, Anderson UniversityJeannie Copley, Associate Clinical Professor, Lead Faculty, NAU Online
and Innovative Educational Initiatives, Northern Arizona University The world of competency-based frameworks is increasingly complex, yet
these frameworks provide guidance to develop and scale up programs, as well as provide some quality assurance. This session explores the landscape of competency-based frameworks and provides ways to think about and use frameworks to meet program needs, including the new C-BEN Quality Framework for Competency-Based Education Programs and its accompanying guide. A comparative analysis of the Quality Framework with other known frameworks will also be presented. Participants will receive a framework toolkit to use at their institution.
SESSION 12E: CBE: Meeting industry needs through collaborationKalynn Pirl, Associate Dean, Central New Mexico Community CollegeTheresa Torres, Full-time Faculty, Central New Mexico Community
CollegeBrett Berkowitz, Director of Client Success, Sagence LearningJenny Yu, Instructional Designer, Sagence Learning
Discover the unique approach that Central New Mexico Community College took to create their competency based education (CBE) program to fit in a traditional term-based model. Partnering with industry and a learning experience platform (Sagence) that is designed for CBE was integral to creating a program to meet industry (WAFC) and learner needs.
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SESSION 12F: Open Architecture for Open CompetenciesGreg Nadeau, Manager, Public Consulting Group Myk Garn, Assistant Vice Chancellor for New Learning Models,
Institution University System of Georgia Mark Leuba, Vice President, Product Management, IMS Global Learning
Consortium Manoj Kulkarni, CEO, Realize It
Managing competencies, their clusterings, and associations is a pain for most institutions. While there are emerging providers of platforms for building competency-based instruction - each is currently proprietary in structure and file format. Developers looking for open-source tools, competencies and content have had few options...until now. Learn how open data standards for interoperability are being implemented today and how these actions might lead to transformative changes in the talent marketplace.
10:30 AM – 11:00 AM SESSION 13A: Professional and Faculty Development using the CBE Structure Eli Collins-Brown, Director, Center for Innovative and Transformative
Instruction, Winston-Salem State UniversityKrista Terry, Associate Professor, Department of Leadership and
Educational Studies, Appalachian State UniversityMichelle Soler, Director, Competency-Based Education and Assessment,
University of North Carolina System
CBE is a good fit for professional and faculty development programs of all types. The achievement of competencies helps clarify tangible outcomes or ‘take-aways’, which are indicators of an excellent learning workshop or seminar. This presentation will discuss a benchmarking study of course design and faculty development programs specifically aimed at CBE programs at institutions across the nation, and the design of a CBE-based Online Teaching Certificate offered through the University of North Carolina System.
SESSION 13B: Inside Out: Redefining the Faculty Model for CBE Programs Hope Nordstrom, Director of Curriculum & Instruction, Lipscomb
UniversityKathryn-Claire Barlas, Instructional Designer, Lipscomb University
In this interactive presentation, we will share Lipscomb University’s journey from a traditional faculty model to an unbundled Faculty Fellows model. We will share the “why” behind the shift, the implementation of faculty supports, and the powerful connection to student support, success, and retention. Practical tips for addressing the barriers and roadblocks through a new Faculty Fellows model will be provided.
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SESSION 13C: Building a Competency-based Manufacturing Apprenticeship Accelerator Mike Metzgar, Associate Vice President of Economic & Workforce
Development, Onondaga Community CollegeRebecca Fracchia, Employer Engagement Manager, Onondaga
Community CollegeBill Cullen, Manufacturing Program Manager, Onondaga Community College
In this session, participants will learn about the approach and steps OCC used to launch a 10-week competency-based apprenticeship accelerator program in manufacturing. Participants will engage in a facilitated discussion about the steps we used, lessons-learned, and how this approach could be applied in different regions and industry sectors. Topics include design of CBE apprenticeships, building employment outcomes into the program, pre-screening students for employer selection, among other learning outcomes.
SESSION 13D: A Structure to Corral Data: A Framework for
Academic Quality and Equity in a CBE Institution Laura Fingerson, Academic Director of Institutional Effectiveness,
Capella UniversityKathe Kacheroski, Senior Academic Director of Direct Assessment,
Capella University
To understand quality and equity in our CBE programs, Capella University developed the Academic Quality Framework. This framework creates coherence for the massive amount of data generated by our fully online institution. In this session, we discuss our approach to establishing the Framework and its underlying metrics, attention to equity, and outcomes and impacts. We will share how we have applied the Academic Quality Framework toward understanding and improving the quality of our CBE programs.
SESSION 13E: Competency-Based Prior Learning Assessment: Course and Guides Nan Travers, Director Center for Leadership for Credentialing Learning,
SUNY Empire State CollegeSusan Oaks, Professor, SUNY Empire State CollegeMichele Forte, Assistant Professor, SUNY Empire State College
Since 2014, SUNY Empire State College has been developing different strategies for competency-based PLA processes. Faculty have experimented develop PLA guides based on frameworks to identify key competencies in high demand PLA topic areas. This work expanded to develop a competency-based PLA course. This poster session will provide the background and reasoning behind the projects and highlight the outcomes. Handouts on the competencies will be provided as a take away from the poster session.
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SESSION 13F: Let’s Get to Work: Building Robust Business Partnerships Emily Smith, Executive Director of Workforce Engagement, Lipscomb
University
Do you struggle to turn university partnerships into sustainable, revenue-generating opportunities? Too often, the opportunities present limited reach, a very organization-specific need, and large investment of resources for very little return. In this session, we will discuss how to create a meaningful engagement framework for your university’s partnership model that is scalable and drives program growth.
SESSION 13G: Research:
CBE: The Student Experience Jill Loveless, Vice President of Academic Affairs, West Virginia Northern
Community College
This presentation will focus on the research discoveries of Dr. Loveless’s research on the CBE student’s experience. Two institutions with CBE programs were the sites of this research. Student’s experiences were identified during several interviews in the fall of 2016 and spring of 2017.
Competency Based Education: Best Practices and Implementation Strategies for Institutions of Higher EducationSara Kellogg, Director of Continuing Studies, Concordia University,
St. Paul This session will summarize the findings of Dr. Kellogg’s recent dissertation,
focusing on the implementation strategies used at nine institutions of higher education. A special focus of this dissertation was how institutions incorporated or used elements of the “Shared Design Elements and Emerging Practices of CBE programs”.
College Choice and CBE Learners
Cali Morrison, Associate Dean, Alternative Learning, American Public University System
What does college choice look like for CBE enrollees? Does it follow the trends of adult learners who often make the decision on what institution to
attend concurrently with the decision to enroll in higher education (Bers & Smith, 1987; NCES, 2015; NPEC, 2007). In this session we’ll explore results of a multi-institutional study of college choice and enrollment motivation for competency-based education enrollees. The reasons students came knocking on your door may surprise you.
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11:15AM-12:00PM SESSION 14A: Measuring What Matters: Metrics in CBE Carlos Rivers, Operations Research Analyst,Texas A&M University-
CommerceKelle Parsons, Researcher, American Institutes for ResearchHadassah Yang, Associate Vice Chancellor of Institutional Research and
Planning, Brandman UniversityShonda Gibson, Associate Provost for Institutional Effectiveness, Texas
A&M University-Commerce
In this session, attendees will learn about the metrics used by Texas A&M University - Commerce, Brandman University and Walden University to inform the continuous improvement of their CBE programs. The American Institutes for Research will then discuss the need to have collective case-making and consensus in these metrics in the field as a whole. Special attention will be given to the data needed to ensure C-BEN’s Quality Framework for CBE Programs is being met.
SESSION 14B: Tailoring Innovative and Transformative CBE Models for your Institution: A Collaborative, Interactive Workshop Liz Bentley, CBE Consultant, UNC System
In this interactive workshop, we highlight several best practices in tailoring your institution specific faculty, program, and student support models that feed into your larger CBE model. Attendees are challenged to conceptualize transformative and innovative student, faculty and program CBE models for fictional colleges based on a set of demographic characteristics. Attendees would have been immersed in an experience that aims to expand and develop a skill set to bring CBE to their institutions.
SESSION 14C: Connecting Classroom and Workplace Competencies through Digital Skill ProfilesJonathan Finkelstein, Founder and CEO, CredlyNicole McDonald, Strategy Officer, Lumina Foundation Sarah Godsey, Interim Director of CREDIT®, American Council on Education
Education and training are increasingly interspersed throughout an individual’s career, particularly as fewer people have four years of time and four years of money simultaneously. Traditional transcripts and resumes often fail to provide a comprehensive picture of skills and competencies, regardless of where they were learned.
Join representatives from ACE, Lumina Foundation, and Credly to learn how they are capturing competencies, connecting skills to academic credit, and providing a platform to share and verify them.
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SESSION 14D: Exploring Self-Direction in CBE Jessica Mason, Researcher, American Institutes for ResearchNaomi Boyer, VP, Special Projects, Strategic Priorities, and GrowthMartha Cheney, Program Director: BS Child Development, MS Early
Childhood Studies, EdS/EdD Early Childhood Education, PhD Early Childhood Leadership and Advocacy, Walden University
Linda Mast, Program Director, MHA Competency-Based, School of Health Sciences, Walden University
Michelle Navarre Cleary, Associate Professor, DePaul UniversityDawn Sharp, Academic Coach, Walden UniversityJulie Telkamp, Senior Research Analyst, Brandman UniversityLisa McIntyre-Hite, Executive Director of Product Innovation, Walden
University
What is self-direction, and what is its role in CBE programs? This session will share reflections on the importance of self-direction in CBE programs, including descriptions of research design and early findings from two studies examining the relationship between self-direction and CBE program participation. Examples of how cross-institution collaboration can support this work will also be discussed. Participants will have the opportunity to reflect on self-direction as it relates to their own programs and experiences.
SESSION 14E: Tearing down the Silos of K12, Higher Education and Industry and Corporate Learning through Programmatic Design in CBE: The Learner-Centric Continuum Emily Dustin, Director of Education, Motivis LearningEli Collins-Brown, Director, Center of Innovation and Transformative
Instruction, Winston-Salem State UniversityAndy Lynch, Associate Dean, SNHU School of Business
How do we ensure instructors are teaching and assessing what students need to be successful lifelong learners throughout their learning continuum? Drawing on the experience of WSSU’s RN to BSN and Masters in Healthcare Administration and SNHU’s School of Business, we will explore how program design, data and iteration supports student success. This session will explore the programmatic, assessment, curricular, and technological practices that bridge students’ learning continuum K-12 - higher education - career.
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SESSION 14F: Using National Competency Frameworks for Curriculum Planning and Program Student Learning Outcomes John Milam, Executive Director, Knowledge to Work TAACCCT Grant for
CBE, Lord Fairfax Community College
National competency frameworks provide insight into performance-based outcomes that inform curriculum planning and program SLOs. Many frameworks are available, from the DQP to the U.S. Department of Labor. Issues in working with frameworks are addressed, including levels, versions, categories, and comparing standards. Insight is provided into identifying and using frameworks from disciplinary bodies, associations, vendors, and accreditors. Planning is discussed about how curriculum, program SLOs, and course objectives may be informed by competency frameworks.
SESSION 14G: Competency Based Learning - The Many FlavorsBrett Berkowitz, Director of Client Success, Sagence LearningJoshua Gaul, Director of Educational and Emerging Technologies, SUNY
Empire State CollegeKalynn Pirkl, Associate Dean, School of Business & Information
Technology, Central New Mexico Community CollegeLee Bewley, Associate Professor and Program Director, University of
LouisvilleDeb Glaser, Founder, The Reading Teacher’s Top Ten Tools
The design and delivery of competency-based education has expanded far beyond the original ideas at CBEN founding. Hear from five organizations how they use CBL design and supporting technology to deliver: Employee training, Workforce certificates, Degree concentration, and Professional Development. Understand how each uses the tenants of CBE, flexibility, mastery demonstration, and support for learner to insure the most personalized experience for a learner.
SESSION 14H: College Unbound: Creating Access to Higher Education to Strengthen CommunitiesTracy Money, Vice President, Strategy and Planning, College UnboundGerry DiGiusto, Vice President, Strategy and Marketing, Motivis Learning
This session features a question and answer session with Dr. Tracy Money, College Unbound’s Vice President of Strategy and Planning. The
session outlines how College Unbound has built the infrastructure - curriculum, student support, and technology - to support individualized educational pathways for returning adult learners. During the session, Dr. Money will share how College Unbound is navigating its initial regional accreditation, and how the College is using data to drive sustainability and long-term impact.
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12:00PM-1:30PM SESSION 15: Things We Wish We Had Known: Lessons from the Field
Lunch Cori Gordon, Coordinator for Personalized Learning, Lead Faculty of
Liberal Arts, Northern Arizona UniversityBrooks Doherty, AVP of Academic Innovation, Rasmussen CollegeSteve Phillips, Associate Director, Thomas Edison State UniversityLaura Kite, Assistant Dean for Student Affairs, University of Wisconsin-
ExtensionLisa McIntyre-Hite, Executive Director of Product Innovation for Tempo
Learning, Walden University
This is an interactive panel with panelists representing multiple institutions. We will begin with an introduction to each institution’s CBE program. Each panelist will highlight one thing they wish they had known while launching or scaling their program. We will then open it up to questions. A moderator will have a series of questions available, but preference will be given to the interests and concerns of the audience.
Storytelling Contest Winners Announced
1:30PM-2:00PM SESSION 16: Finding Your Why Grand Hall South
Cali Morrison, Associate Dean, Alternative Learning, American Public University System
In education we’re good at focusing on what and how, but we often get lost on the why. The why is personal. As our days are infiltrated with more activity, we lose the opportunity to focus on the why. What is your why?
2:00-2:30PM Q&A and Closing Remarks Grand Hall South
Charla Long
