CBC Computer Systems Servicing NCII

8/19/2019 CBC Computer Systems Servicing NCII

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COMPETENCY-BASED

CURRICULUM

Sector:

ELECTRONICS

Qualification:

COMPUTER SYSTEMS SERVICING NC II

DIFFUN HIGH SCHOOL Diffun, Quirino

ArticleI.


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TABLE OF CONTENTS

Page

A. . COURSE DESIGN ....................................................................................... 1-5

B. MODULES OF INSTRUCTION .................................................................. 6-85

BASIC COMPETENCIES .......................................................................... 6

o Participating in workplace communication ………………… ............. 7-10

o Working in a team environment ………………............................... 11-13

o Practicing career professionalism .……………. ............................ 14-17

o Practicing occupational health and safety procedures .................. 18-22

COMMON COMPETENCIES .................................................................. 23

o Applying quality standards …………………………………… .......... 24-27

o Performing computer operations ................................................... 28-34

o Performing mensuration and calculation ....................................... 35-38

o Preparing and interpreting technical drawing ................................ 39-42

o Using hand tools ............................................................................ 43-47

o Terminating and connecting electrical wiring and electronicscircuit component .......................................................................... 48-52

CORE COMPETENCIES ......................................................................... 55

o Install and configure computer systems ........................................ 56-61

o Set-up Computer Networks ........................................................... 62-68

o Set-up Computer Servers .............................................................. 69-75

o Maintain and Repair Computer Systems and Networks ................ 76-85


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- 2 - DONALD B. MANDAC DIFFUN HS CBC Computer Systems Servicing NC II

COURSE STRUCTURE:

BASIC COMPETENCIES(40 hours)

Units ofCompetency

Module Title Learning OutcomesNominalDuration

1. Participate inworkplacecommunication

1.1 Participating inworkplacecommunication

1.1.1 Obtain and convey workplaceinformation

1.1.2 Complete relevant work-related document

1.1.3 Participate in workplacemeeting and discussion

10 hours

2. Work in a teamenvironment

2.1 Working in ateamenvironment

2.1.1 Describe and identify teamrole and responsibility

2.1.2 Describe work as a teammember

10 hours

3. Practice careerprofessionalism

3.1 Practicingcareerprofessionalism

3.1.1 Integrate personal objectiveswith organizational goals.

3.1.2 Set and meet work priorities.3.1.3 Maintain professional growth

and development.

10 hours

4. Practiceoccupationalhealth andsafetyprocedures

4.1 Practicingoccupationalhealth andsafetyprocedure

4.1.1 Identify hazards and risks.4.1.2 Evaluate hazards and risks.4.1.3 Control hazards and risks.4.1.4 Maintain occupational health

and safety awareness.

10 hours

COMMON COMPETENCIES(80 hours)

Units ofCompetency


1. Apply qualitystandards

1.1 Applying qualitystandards

1.1.1 Assess quality of receivedmaterials

1.1.2 Assess own work1.1.3 Engage in quality

improvement

12 hours

2. Performcomputeroperations

2.1 Performingcomputeroperations

2.1.1 Plan and prepare for tasksto be undertaken

2.1.2 Input data into computer2.1.3 Access information using

computer2.1.4 Produce output/datd using

computer system2.1.5 Use basic functions of a

web browser to locateinformation

2.1.6 Maintain computerequipment and systems

12 hours


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CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS - 3 -

Units ofCompetency


3. Performmensurationand calculation

3.1 Performingmensurationand calculation

3.1.1 Select measuringinstruments

3.1.2 Carry out measurementsand calculation

3.1.3 Maintain measuring

instruments

12 hours

4. Prepare andinterprettechnicaldrawing

4.1 Preparing andinterpretingtechnicaldrawing

4.1.1 Identify different kinds oftechnical drawings

4.1.2 Interpret technical drawing4.1.3 Prepare/make changes on

electrical/electronicschematics and drawings

12 hours

5. Use hand tools 5.1 Using handtools

5.1.1 Plan and prepare for tasksto be undertaken

5.1.2 Prepare hand tools

5.1.3 Use appropriate hand toolsand test equipment5.1.4 Maintain hand tools

12 hours

6. Terminate andconnectelectrical wiringand electronicscircuit

6.1 Terminatingand connectelectrical wiringand electronicscircuit

6.1.1 Plan and prepare fortermination/connection ofelectrical wiring/electronicscircuits

6.1.2 Terminate/connectwiring/electronic circuits

6.1.3 Testtermination/connections of

electrical wiring/electronicscircuits

10 hours

7. Test electroniccomponents

7.1 Testingelectroniccomponents

7.1.1 Determine criteria for testingelectronics components

7.1.2 Plan an approach forcomponent testing

7.1.3 Test components7.1.4 Evaluate the testing process

10 hours

CORE COMPETENCIES(160 hours)

Units ofCompetency


1. Install andconfigurecomputersystems

1.1 Installing andconfiguringcomputersystems

1.1.1 Assemble computerhardware

1.1.2 Prepare installer 1.1.3 Install operating system and

drivers for peripherals/devices

1.1.4 Install application software1.1.5 Conduct testing anddocumentation

40 hours

2. Set-up 2.1 Setting-up 2.1.1 Install network cables 40 hours


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Units ofCompetency


computernetworks

computernetworks

2.1.2 Set network configuration 2.1.3 Set router/Wi-Fi/ wireless

access point/repeaterconfiguration

2.1.4 Inspect and test the

configured computernetworks

3. Set-upcomputerservers

3.1 Setting-upcomputerservers

3.1.1 Set-up user access3.1.2 Configure network services 3.1.3 Perform testing,

documentation and pre-deployment procedures

40 hours

4. Maintain andrepair computersystems and

networks

4.1 Maintaining andrepairingcomputer

systems andnetworks

4.1.1 Plan and prepare formaintenance and repair

4.1.2 Maintain computer systems

and networks 4.1.3 Diagnose faults of computersystems and networks

4.1.4 Rectify/correct defects incomputer systems andnetworks

4.1.5 Inspect and test thecomputer systems andnetworks

40 hours


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RESOURCES

Tools Equipment Materials

Screwdriver (standard)

Screwdriver (Philips)

Long nose pliers

Mechanical pliers

Allen wrench

Crimping tools

Soldering iron

Solder sucker

Wire stripper

Portable electric handdrill

Drill bit

Precision screw drivers

Anti-static devices Flash light/Head

mounted light

Desktop Computer

Laptopcomputer/Netbook

Computers for server

Server cabinet/Frame

Patch panel (48-ports)

Working tables

Internet subscription (atleast 2 MBPS)

Uninterruptible PowerSupply (UPS)

Hub / Switch

Managed switch

Network controller ADSL Router with Wi-Fi

Wireless Access Point

PC Video camera

External optical drive

USB External HD

Network External HD

Scanner

USB printer

Network printer

Flash disk / Memory stick Electronic tester VOM

LAN Cable tester

UTP Cat. 5 cables

UTP Cat.3 cables

RJ 45 modular plug

Learning Manuals

Work Instruction

Hand-outs

Board marker

White board

Schematic diagrams

Charts

Block diagrams

Layout plans

Location Plans

Instrumentationdiagrams

Loop diagrams

System Controldiagrams

Drawing boards


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ASSESSMENT METHODS:

Hands on

Direct observation

Practical demonstration

Oral and written exam

COURSE DELIVERY:

Lecture-demonstration

Self-paced instruction

Group discussion

TRAINER’S QUALIFICTION (TQ II)

Must be a holder of Computer Hardware Servicing NCIII or equivalent availablequalification

Must have completed Training METHODOLOGIES II (TM II)

Must be physically and mentally fit

*Must have at least 2 years relevant job/industry experience


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MODULES OF INSTRUCTION

BASIC COMPETENCIES



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BASIC COMPETENCY : COMMUNICATIONS

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudesrequired to obtain, interpret and convey information inresponse to workplace requirements.

SUGGESTED DURATION : 10 hours

QUALIFICATION LEVEL : NC II

PREREQUISITE : Receive and Respond to Workplace Communication (NC I)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents.

LO3. Participate in workplace meeting and discussion.


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LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

ASSESSMENT CRITERIA:

1. Specific relevant information is accessed from appropriate sources.2. Effective questioning, active listening and speaking skills are used to gather and

convey information.3. Appropriate medium is used to transfer information and ideas.4. Appropriate non-verbal communication is used.5. Appropriate lines of communication with superiors and colleagues are identified

and followed.6. Defined workplace procedures for the location and storage of information are

used.7. Personal interaction is carried out clearly and concisely.

CONTENTS:

Parts of speech Sentence construction

Effective communication

CONDITIONS:

The students/trainees must be provided with the following:

Writing materials (pen & paper)

References (books)

Manuals

METHODOLOGIES:

Group discussion

Interaction

Lecture

Reportorial

ASSESSMENT METHODS:

Written test Practical/performance test

Interview


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L02. COMPLETE RELEVANT WORK RELATED DOCUMENTS


1. Ranges of forms relating to conditions of employment are completed accuratelyand legibly.

2. Workplace data is recorded on standard workplace forms and documents.3. Basic mathematical processes are used for routine calculations.4. Errors in recording information on forms/ documents are identified and rectified.5. Reporting requirements to superior are completed according to enterprise

guidelines.

CONTENTS:

Basic mathematics

Technical writing

Types of forms

CONDITIONS:


Paper

Pencils/ball pen

Reference books

Manuals

METHODOLOGIES:

Group discussion

Interaction

Lecture

ASSESSMENT METHODS:

Written test

Practical/performance test

Interview


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LO3. PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS


1. Team meetings are attended on time.2. Own opinions are clearly expressed and those of others are listened to without

interruption.3. Meeting inputs are consistent with the meeting purpose and established

protocols.4. Workplace interaction are conducted in a courteous manner appropriate to

cultural background and authority in the enterprise procedures.5. Questions about simple routine workplace procedures and matters concerning

conditions of employment are asked and responded.6. Meeting outcomes are interpreted and implemented.

CONTENTS:

Sentence construction Technical writing

Recording information

CONDITIONS:


Paper

Pencils/ball pen

References (books)

Manuals

METHODOLOGIES:

Group discussions

Interaction

Lecture

ASSESSMENT METHODS:

Written test Practical/performance test

Interview


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UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudesrequired to relate in a work based environment.

SUGGESTED DURATION : 10 hours




LO1. Describe and identify team role and responsibility in a team.

LO2. Describe work as a team member.


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LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM


1. Role and objective of the team is identified.2. Team parameters, relationships and responsibilities are identified.3. Individual role and responsibilities within team environment are identified.4. Roles and responsibilities of other team members are identified and recognized.5. Reporting relationships within team and external to team are identified.

CONTENTS:

Team role.

Relationship and responsibilities

Role and responsibilities with team environment.

Relationship within a team.

CONDITIONS:


Standard operating procedure (SOP) of workplace

Job procedures

Client/supplier instructions

Quality standards

Organizational or external personnel

METHODOLOGIES:

Group discussion/interaction

Case studies

Simulation

ASSESSMENT METHODS:

Written test

Observation

Simulation

Role playing


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LO2. DESCRIBE WORK AS A TEAM MEMBER


1. Appropriate forms of communication and interactions are undertaken.2. Appropriate contributions to complement team activities and objectives were

made.3. Reporting using standard operating procedures followed.4. Development of team work plans based from role team were contributed.

CONTENTS:

Communication process

Team structure/team roles

Group planning and decision making

CONDITIONS:


SOP of workplace

Job procedures

Organization or external personnel

METHODOLOGIES:

Group discussion/interaction

Case studies

Simulation

ASSESSMENT METHODS:

Observation of work activities

Observation through simulation or role play

Case studies and scenarios.


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UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes inpromoting career growth and advancement, specifically tointegrate personal objectives with organizational goals setand meet work priorities and maintain professional growthand development.

NOMINAL DURATION : 10 hours




LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development


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LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS


1. Personal growth and work plans towards improving the qualifications set forprofessionalism are evident.

2. Intra and interpersonal relationship in the course of managing oneself based onperformance evaluation is maintained.

3. Commitment to the organization and its goal is demonstrated in the performanceof duties.

4. Practice of appropriate personal hygiene is observed.5. Job targets within key result areas are attained.

CONTENTS:

Personal development-social aspects: intra and interpersonal development

Organizational goals

Personal hygiene and practices Code of ethics

CONDITIONS:

The students/ trainees must be provided with the following:

Workplace

Code of ethics

Organizational goals

Hand outs and Personal development-social aspects

CD’s, VHS tapes, transparencies

METHODOLOGIES:

Interactive -lecture

Simulation

Demonstration

Self paced instruction

ASSESSMENT METHODS:

Role play

Interview

Written examination


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LO2. SET AND MEET WORK PRIORITIES


1. Competing demands to achieve personal, team and organizational goals andobjectives are prioritized.

2. Resources are utilized efficiently and effectively to manage work priorities andcommitments.

3. Practices and economic use and maintenance of equipment and facilities arefollowed as per established procedures.

4. Job targets within key result areas are attained.

CONTENTS:

Organizational key result areas (KRA)

Work values and ethical standards

Company policies on the use and maintenance of equipment

CONDITIONS:

The students/ trainees must be provided with the following

Hand outs on- Organizational KRA- Work values and ethics- Company policies and standards- Sample job targets

Learning guides


METHODOLOGIES:

Interactive lecture

Group discussion

Structured activity

Demonstration

ASSESSMENT METHODS:

Role play

Interview

Written examination


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LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT


1. Training and career opportunities relevant to the job requirements are identifiedand availed.

2. Licenses and/or certifications according to the requirements of the qualificationsare acquired and maintained

3. Fundamental rights at work including gender sensitivity are manifested/ observed4. Training and career opportunities based on the requirements of industry are

completed and updated.

CONTENTS:

Qualification standards

Gender and development (GAD) sensitivity

Professionalism in the workplace

List of professional licenses

CONDITIONS:

The students/trainees must be provided with the following

Quality standards

GAD handouts

CD’s, VHS tapes on professionalism in the workplace

Professional licenses samples

METHODOLOGIES:

Interactive lecture

Film viewing

Role play/simulation

Group discussion

ASSESSMENT METHODS:

Demonstration

Interview Written examination

Portfolio assessment


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UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY

MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudesrequired to comply with the regulatory and organizationalrequirements for occupational health and safety such asidentifying, evaluating and maintaining occupational healthand safety (OHS) awareness.





LO1. Identity hazards and risks

LO2. Evaluate hazards and risks

LO3. Control hazards and risks

LO4. Maintain occupational health and safety awareness


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LO1. IDENTIFY HAZARDS AND RISKS


1. Workplace hazards and risks are identified and clearly explained.2. Hazards/risks and its corresponding indicators are identified in with the company

procedures.3. Contingency measures are recognized and established in accordance with

organizational procedures.

CONTENTS:

Hazards and risks identification and control

Organizational safety and health protocol

Threshold limit value (TLV)

OHS indicators

CONDITIONS:


Workplace

Personal protective equipment (PPE)

Learning guides

Hand-outs- Organizational safety and health protocol- OHS indicators- Threshold limit value

- Hazards/risk identification and control


METHODOLOGIES:

Interactive -lecture

Simulation

Symposium

Group dynamics

ASSESSMENT METHODS:

Situation analysis

Interview

Practical examination

Written examination


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LO2. EVALUATE HAZARDS AND RISKS


1. Terms of maximum tolerable limits are identified based on threshold limit values(TLV)

2. Effects of hazards are determined.3. OHS issues and concerns are identified in accordance with workplace

requirements and relevant workplace OHS legislation.

CONTENTS:

TLV table

Philippine OHS standards

Effects of hazards in the workplace

Ergonomics

ECC Regulations

CONDITIONS:


Hand outs on- Philippine OHS standards- Effects of hazards in the workplace- Ergonomics- ECC regulations

TLV table


METHODOLOGIES:

Interactive lecture

Situation analysis

Symposium

Film viewing

Group dynamics

ASSESSMENT METHODS:

Interview

Written examination

Simulation


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LO3. CONTROL HAZARDS AND RISKS


1. OHS procedures for controlling hazards and risk are strictly followed.2. Procedures in dealing with workplace accidents, fire and emergencies are

followed in accordance with the organization’s OHS policies. 3. Personal protective equipment (PPE) is correctly used in accordance with

organization’s OHS procedures and practices. 4. Procedures in providing appropriate assistance in the event of workplace

emergencies are identified in line with the established organizational protocol.

CONTENTS:

Safety regulations- Clean air act- Electrical and fire safety code

- Waste management- Disaster preparedness and management

Contingency measures and procedures

CONDITIONS:


Hand outs on- Safety Regulations- Clean air act

- Electrical and fire safety code- Waste management- Disaster preparedness and management- Contingency measures and procedures

OHS personal records

PPE


METHODOLOGIES:

Interactive lecture

Symposium

Film viewing

Group dynamics


ASSESSMENT METHODS:

Written examination

Interview

Case/situation analysis

Simulation


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LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS


1. Procedures in emergency related drill are strictly followed in line with theestablished organization guidelines and procedures.

2. OHS personal records are filled up in accordance with workplace requirements.3. PPE are maintained in line with organization guidelines and procedures.

CONTENTS:

Operational health and safety procedure, practices and regulations

Emergency-related drills and training

CONDITIONS:


Workplace

PPE

OHS personal records


Health record

METHODOLOGIES:

Interactive lecture

Simulation

Symposium

Film viewing

Group dynamics

ASSESSMENT METHODS:

Demonstration

Interview

Written examination

Portfolio assessment


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COMMON COMPETENCIES



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UNIT OF COMPETENCY : APPLY QUALITY STANDARDS

MODULE TITLE : APPLYING QUALITY STANDARDS

MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes andvalues needed to apply quality standards in the workplace.The unit also includes the application of relevant safetyprocedures and regulations, organization procedures andcustomer requirements.





LO1. Assess quality of received materials

LO2. Assess own work

LO3. Engage in quality improvement


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LO1. ASSESS QUALITY OF RECEIVED MATERIALS


1. Work instruction obtained and work carried out in accordance with standardoperating procedures.

2. Received materials checked against workplace standards and specifications.3. Faulty materials related to work are identified and isolated4. Faults and any identified causes recorded and or reported to the supervisor

concerned in accordance with workplace procedures5. Faulty materials are replaced in accordance with workplace procedures

CONTENTS:

Reading skills required to interpret work instruction

Workplace standards and specifications

Procedures in obtaining and carrying out work instructions

Quality checking procedures Fault identification and reporting

Safety and environmental aspects of production process

Carry out work in accordance with policies and procedures

CONDITIONS:


Work instructions

Manuals (operation manual of the company/manufacturer’s instruction/servicemanual)

Company/workplace standards and specifications

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO2. ASSESS OWN WORK


1. Documentation relative to quality within the company identified and used2. Completed work checked against workplace standards and specifications3. Errors are identified and isolated4. Information on the quality and other indicators of production procedures recorded

in accordance with workplace procedures5. In cases of deviation from specific quality standards, causes documented and

reported in accordance with the workplace’s standard operating procedures.

CONTENTS:

Communication skills needed to interpret and apply defined work procedures

Identifying errors (deviation from customer and or organization requirements)

CONDITIONS:


Organization work procedures

Manufacturer’s Instruction Manual

Customer requirements

Other forms

METHODOLOGIES:

Lecture-demonstration Self-paced instruction

Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO3. ENGAGE IN QUALITY IMPROVEMENT


1. Process improvement procedures participated in relative to workplaceassignment

2. Work carried out in accordance with process improvement procedures3. Performance of operation or quality of product of service to ensure customer

satisfaction monitored

CONTENTS:

Relevant production processes, materials and products

Safety and environmental aspects of production processes

Critical thinking

Quality improvement processes

CONDITIONS:


Organization work procedures

Manufacturer’s Instruction Manual

Customer requirements

Other forms

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes andvalues needed to perform computer operations which includeinputting, accessing, producing, and transferring data usingthe appropriate hardware and software.





LO1. Plan and prepare for tasks to be taken/undertaken

LO2. Input data into computer

LO3. Access information using computer

LO4. Produce output/data using computer systems

LO5. Use basic functions of a Web browser to locate information

LO6. Maintain computer equipment and systems


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LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN


1. Requirements of tasks determined in accordance with the required output2. Appropriate hardware and software selected according to task assigned and

required outcome3. Task planned to ensure that OH and S guidelines and procedures followed4. Client-specific guidelines and procedures followed5. Required data security guidelines applied in accordance with existing procedures

CONTENTS:

Reading and comprehension skills required to interpret work instructions and tointerpret basic user manuals

OH and S principles and responsibilities

Main types of computers and basic features of different operating systems

Main parts of a computer Storage devices and basic categories of memory

Relevant types of software

General security, privacy legislation and copyright

CONDITIONS:


Equipment:- 1 unit of computer

- voltage regulator/UPS

Learning Materials:- Learning manuals- Work instruction- Hand-outs

Supplies/materials:- Operating system- Application program

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO2. INPUT DATA INTO COMPUTER


1. Data entered into the computer using appropriate program/application inaccordance with company procedure

2. Accuracy of information checked and information saved in accordance withstandard operating procedures

3. Inputted data stored in storage media according to requirements4. Work performed within ergonomic guidelines

CONTENTS:


Communication skills to identify lines of communication, request advice, followinstructions and receive feedback

Storage devices and basic categories of memory

Basic ergonomics of keyboard and computer user

CONDITIONS:


Equipment:- 1 unit of computer- voltage regulator/UPS

Learning Materials:- Learning manuals

- Work instruction- Hand-outs

Supplies/Materials:- Operating system- Application program

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO3. ACCESS INFORMATION USING COMPUTER


1. Correct program/application selected based on job requirements2. Program/application containing the information required accessed according to

company procedures3. Desktop icons correctly selected, opened and closed for navigation purposes4. Keyboard techniques carried out in line with OHS requirements for safe use of

keyboards

CONTENTS:


Business application

System software

Basic ergonomics of keyboard and computer user

CONDITIONS:



Learning Materials:- Learning manuals- Work instruction

- Hand-outs Supplies/Materials:

- Operating system- Application program- Disks

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM


1. Entered data processed using appropriate software commands2. Data printed as required using computer hardware/peripheral devices in

accordance with standard operating procedures3. Files and data transferred between compatible systems using computer software,

hardware/peripheral devices in accordance with standard operating procedures

CONTENTS:


Computer peripherals

Storage devices and basic categories of memory

CONDITIONS:


Equipment:- 1 unit of computer- printer- voltage regulator/UPS


Supplies/Materials:- Operating system- Application program- Disks

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION


1. Information requirements for Internet search established2. Browser launched3. Search engine loaded4. Appropriate search criteria and/or URL of site entered5. Relevant links followed to locate required information6. Useful pages bookmarked or printed as required

CONTENTS:

Web surfing

Web browsers

Search engines

URLS and keywords

Links Bookmarking

CONDITIONS:



Learning Materials:

- Learning manuals- Work instruction- Hand-outs

Supplies/Materials:- Operating system- Application program- Disks- Paper

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS


1. Procedures for ensuring security of data, including regular back-ups and viruschecks implemented in accordance with standard operating procedures

2. Basic file maintenance procedures implemented in line with standard operatingprocedures

CONTENTS:

Security measures

Anti-virus software/programs

File Management

CONDITIONS:




Supplies/Materials:- Operating system

- Application program

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on Direct observation



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UNIT OF COMPETENCY : PERFORM MENSURATION AND CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND CALCULATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes andvalues needed identify, care, and use measuringinstruments.





LO1. Select measuring instruments

LO2. Carry out measurements and calculation

LO3. Maintain measuring instruments


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LO1. SELECT MEASURING INSTRUMENTS


1. Object or component to be measured identified2. Correct specifications obtained from relevant source3. Measuring tools selected in line with job requirements

CONTENTS:

Types of components and object to be identified

Knowing the correct specifications of the relevant sources

Identify the necessary measuring tools in selecting the job requirements


Communication skills

CONDITIONS:


Try square

Protractor

Steel rule

Taper

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO2. CARRY OUT MEASUREMENTS AND CALCULATION


1. Appropriate measuring instrument selected to achieve required outcome.2. Accurate measurements obtained for job.3. Calculation needed to complete work tasks are performed using the four

fundamentals operations (addition, subtractions, multiplication and division)4. Calculation involving fractions, percentages, and mixed numbers used to

complete workplace tasks.5. Instruments read to the limit of accuracy of the tool.

CONTENTS:

Identifying appropriate measuring instruments to be used.

Use accurate measurements for the tasks given.

Using the four fundaments of mathematical operations

Introducing proper procedure in calculating fractions, percentages, and mixednumbers to perform in the given tasks.



CONDITIONS:


Torque gauge

Combination gauge

Volume

Area

Circumference

Thickness

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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LO3. MAINTAIN MEASURING INSTRUMENTS


1. Measuring instruments not dropped to avoid damage.2. Measuring instruments cleaned before and after using.3. Proper storage of instruments undertaken according to the manufacturer’s

specifications and standard operating procedures.

CONTENTS:

Using appropriate instruments tools to avoid damage.

Proper procedure in cleaning up the workplace before and after using

Identifying the proper storage of the instruments to be kept that met themanufacturer’s specifications and standard to avoid damage in mismatching.



CONDITIONS:


Straight edge

Steel rule

Displacement

Inside diameter

Outside diameter

Thickness

Taper

Out of roundness

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



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UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICALDRAWING

MODULE DESCRIPTION : This module covers the knowledge, skills and attitude andvalues needed to prepare/interpret diagrams, engineeringabbreviation and drawings, symbols and dimensions





LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawing

LO3. Prepare/make changes on electrical/electronic schematic and drawings

LO4. Store technical drawings and equipment/ instruments


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LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS


1. Correct technical drawing selected according to job requirements2. Technical drawings segregated in accordance with the types and kinds of

drawings.

CONTENTS:

Drawing conventions

Symbols

Dimensioning conventions

Markup/notation of drawings

CONDITIONS:


Schematic diagrams

Charts

Block diagrams

Layout plans

Location plans

Process and Instrumentation diagrams

Loop diagrams

System control diagrams

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



45/90


LO2. INTERPRET TECHNICAL DRAWING


1. Components, assemblies or objects recognized as required2. Dimensions of the key features of the objects depicted in the drawing correctly

identified3. Symbols used in the drawing identified and interpreted correctly4. Drawing checked and validated against job requirements or equipment in

accordance with standard operating procedures

CONTENTS:

Reading skills required to interpret work instructions

Skills in interpreting electrical / electronic signs and symbols

CONDITIONS:


Schematic diagrams

Charts

Block diagrams

Layout plans

Location Plans

Process and Instrumentation diagrams

Loop diagrams

System Control diagrams

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation Practical demonstration


46/90


LO3. PREPARE/MAKE CHANGES ON ELECTRICAL/ELECTRONIC SCHEMATICSAND DRAWINGS


1. Electrical/ Electronic schematic drawn and correctly identified2. Correct drawing identified, equipment selected and used in accordance with job

requirements

CONTENTS:

Mathematics


CONDITIONS:


Components/dividers

Drawing boards

Rulers

T-square

Calculator

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



47/90


LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT /INSTRUMENTS


1. Care and maintenance of drawings are undertaken according to companyprocedures

2. Technical drawings are recorded and inventory is prepared in accordance withcompany procedures

3. Proper storage of ins t ruments is undertaken according to company procedures

CONTENTS:

Care and Maintenance of drawings

Recording and Inventory of Technical Drawings

Proper storage of Instruments in Technical Drawing

CONDITIONS:


Components/dividers

Drawing boards

Rulers

T-square

Calculator

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



48/90


UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes on thesafe use, handling and maintenance of tools.





LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools

LO3. Use appropriate hand tools and test equipment

LO4. Maintain hand tools


49/90


LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN


1. Tasks to be undertaken properly identified.2. Appropriate hand tools identify3. Hand tools selected according to the task requirements

CONTENTS:

Identifying appropriate hand tools

Identifying tasks

Selecting appropriate hand tools

CONDITIONS:


Hand tools for adjusting, dismantling, assembling, finishing, cutting, screwdrivers,pliers, punches

Wrenches

files

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



50/90


LO2. PREPARE HAND TOOLS


1. Appropriate hand tools checked for proper operation and safety2. Unsafe or faulty tools identified3. Marked all tools for repair according to standard company procedures

CONTENTS:

Operation of hand tools

Function of hand tools

Common faults of hand tools

Safety requirements of hand tools

Preparing tools

CONDITIONS:


Hand tools for adjusting, dismantling, assembling, finishing, cutting,

Tool set ( screwdrivers, pliers, punches, wrenches, files)

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



51/90


LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT


1. Tools used according to tasks undertaken2. All safety procedures in using tools observed at all times3. Malfunctions, unplanned or unusual events reported to the supervisor

CONTENTS:

Function of tools

Safety requirements of tools

Proper used of tools

Creating report for malfunctions, unplanned or unusual events

CONDITIONS:


Cleaning

Lubricating

Tightening

Simple tool repairs

Hand sharpening

Adjustment using correct procedures

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



52/90


LO4. MAINTAIN HAND TOOLS


1. Tools used according to tasks undertaken2. Routine maintenance of tools undertaken according to standard operational

procedures, principles and techniques3. Tools stored safely in appropriate locations in accordance with manufacturers

specifications or standard operating procedures

CONTENTS:

Maintenance of tools

Storage of tools

Standard operational procedures, principles and techniques in maintaining a tools

CONDITIONS:


Cleaning

Lubricating

Tightening

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



53/90


UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING ANDELECTRONICS CIRCUIT

MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL WIRINGAND ELECTRONICS CIRCUIT COMPONENT

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes andvalues needed to terminate and connect electrical wiring andelectronic circuits.





LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

LO2. Terminate/connect wiring/electronic circuits

LO3. Test termination/connections of electrical wiring/electronics circuits


54/90


LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICALWIRING/ELECTRONICS CIRCUITS


1. Materials checked according to specification and tasks2. Appropriate tools and equipment selected according to tasks requirements3. Task is planned to ensure OH & S guidelines and procedures followed.4. Electrical wiring/electronic, circuits correctly prepared for connecting/termination

in accordance with instructions and worksite procedures.

CONTENTS:

Identified the materials needed to perform the given specification

Used appropriate tools and equipment as required in the given tasks

Prior planning to perform the specific guidelines and procedures

Ensuring the accuracy and correctness of electrical/wiring and electronics

connections to be used and placed in the worksite. Reading skills required to interpret work instruction


CONDITIONS:


Materials

Soldering lead

Toots and equipment

Pliers

Personal Protective Equipment

Goggles

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



55/90


LO2. TERMINATE/CONNECT WIRING/ELECTRONIC CIRCUITS


1. Safety procedures in using tools observed at all times and appropriate personalprotective equipment used

2. All works undertaken safety in accordance with the workplace and standardprocedures.

3. Appropriate ranges of methods in termination/connection used according tospecifications, manufacturer’s requirements and safety.

4. Correct sequence of operation followed5. Accessories used adjusted, if necessary6. Confirm termination/connections undertaken successfully in accordance with job

specification.

CONTENTS:

Provide necessary safety procedures in using tools and appropriate protectiveequipment in the worksite.

Tasks given are based to standards procedures in accordance with the safetyrequirements.

Identifying appropriate methods in terminating connection are according toprescribed standards.

Using proper sequence of operation

Jobs performance must be in accordance with the standard procedures.



CONDITIONS:


Materials- Cables- Soldering lead- Wires

Tools and equipment- Pliers

- Cutters- Screw drivers- Soldering gun- Multi-tester

Personal protective equipment- Goggles- Gloves


56/90


METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



57/90


LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICSCIRCUITS


1. Testing of all completed termination/connections of electric wiring/electroniccircuits conducted for compliance with specification and regulations usingappropriate procedures and equipment

2. Wiring and circuits checked using specified testing procedures3. Unplanned events or conditions responded to in accordance with established

procedures.

CONTENTS:

Using of appropriate tools in testing of the different circuits connected to ensurethe validity and conformity of the connection

Identify the accurate tools to checked the specified wiring circuits

Reading skills required to interpret work instruction Communication skills

Responding as compliance with the standard established procedures

CONDITIONS:


Materials- Cables- Soldering lead

- Wires Tools and equipment

- Pliers- Cutters- Screw drivers- Soldering gun- Multi-tester

Personal protective equipment- Goggles- Gloves

METHODOLOGIES:



Group discussion

ASSESSMENT METHOD:

Hands-on

Direct observation



58/90


CORE COMPETENCIES



59/90


UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER SYSTEMS

UNIT MODULE : INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTOR : This module covers the outcomes required in installing andconfiguring desktop and workstation computers systems. Itconsists of competencies to assemble computer hardware,install operating system and drivers for peripherals/devices,and install application software as well as to conduct testingand documentation.



PREREQUISITE : NC I



LO1. Assemble computer hardware

LO2. Prepare installer

LO3. Install operating system and drivers for peripherals/ devices

LO4. Install application software

LO5. Conduct testing and documentation


60/90


LO1. ASSEMBLE COMPUTER HARDWARE


1. Unit assembly is planned and prepared to ensure OH&S policies and proceduresare followed in accordance with systems requirements

2. Materials necessary to complete the work obtained in accordance with

established procedures and checked against job requirements3. Tools, equipment and testing devices needed to carry out the installation work

obtained in accordance with established procedures and checked for correctoperation and safety

4. Computer hardware is assembled in accordance with established procedures andsystems requirements

5. Basic-input-output-system (BIOS) configuration is performed in accordance withhardware requirements

CONTENTS:

Plan and prepare unit assembly Identify and obtain the materials, tools and equipment in accordance with job

requirements

Follow the OH & S policies and procedures to ensure operation safetyrequirements

Assemble computer hardware in accordance with job and system requirements

Configuration of BIOS in accordance with hardware requirements

CONDITIONS:


Computer system

Anti-static wrist strap

Set of screw driver

Cutter

Allen wrench (0.05 – 0.25 inch)

Flashlight

Sharp pointed tweezers

Cable tie

Manual

Personal protective equipment (PPE)

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



61/90


62/90


63/90


LO4. INSTALL APPLICATION SOFTWARE


1. Application software are installed based on software installation guides,end-user requirements and software license agreement

2. . Variation to application software installation is carried out inaccordance to customer/client requirements

3. Software updates are accessed and installed in accordance withmanufacturer’s recommendations and requirements

CONTENTS:

Install application sofware based on installation guide and software licenseagreement

Carry out variation to application software installation

Access and install software updates

CONDITIONS:


Productivity tools

Utility software

Internet connection

Manual

Computer system

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



64/90


LO5. CONDUCT TESTING AND DOCUMENTATION


1. Devices / systems and/or installation is tested to determine whether itconforms to requirements

2. Stress test is conducted to ensure reliability of equipment in accordance withmanufacturer’s instructions and system requirements

3. 5S and 3Rs are followed according to environmental policies4. Documentation in relation to the test is forwarded to appropriate personnel

and/or authority in accordance with requirements

CONTENTS:

Test devices/systems and/or installation

Conduct stress test

Follow 5S and 3Rs according to environmental policies

Prepare and forward documentation to appropriate personnel

CONDITIONS:


Multi-tester

Cable/LAN tester

Manual

Notebook and pen Computer system

Mirror

Flashlight

Anti-static wristStrap

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



65/90


UNIT OF COMPETENCY : SET-UP COMPUTER NETWORKS

MODULE TITLE : SETTING-UP COMPUTER NETWORKS

MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes neededto diagnose computer systems and networks


QUALIFICATION LEVEL : NCII



LO1. Install network cables

LO2. Set network configuration

LO3. Set router/Wi-Fi/ wireless access point/repeater configuration

LO4. Inspect and test the configured computer networks


66/90


LO1. INSTALL NETWORK CABLES


1. Cable routes are determined and planned in accordance with network design andactual installation site.

2. Network materials necessary to complete the work are identified and obtained inaccordance with established procedures and checked against systems requirements

3. Tools, equipment and testing devices needed to carry out the installation work areobtained in accordance with established procedures and checked for correctoperation and safety

4. Appropriate personal protective equipment is used and OHS policies and proceduresare followed

5. . Copper cable splicing is performed based on Electronic Industries Alliance/Telecommunications Industry Association (EIA/TIA) standards

6. Network cables and cable raceway are installed in accordance with establishedprocedures and installation requirements

7. Installation work is performed and is checked to ensure no unnecessary damage hasoccurred and complies with requirements8. OHS standards and 5S principles are followed according to enterprise requirements9. 1.9 Excess components and materials are disposed of based on WEEE directives

and 3Rs waste management program

CONTENTS:

Determine and plan the cable route

Identify and obtain network materials necessary to complete the work.

Obtain the needed tools, equipment and testing devices

Use appropriate personal protective equipment Perform cable splicing based on standards

Install network cables and cable raceway

Perform and check installation work

Follow 5S and 3Rs

CONDITIONS:


Cable plan/procedural manualRacewayPersonal protective equipmentGloves and gogglesMasks Anti-static wrist wrapsMaterialsContact cleaners/ soap or detergentsDust brushChamois or rags

Basin/ waterCable tiePatch panelModular box


67/90


RJ45Diagnostics software and CD-ROMsTools and test equipmentSlotted head screwdriverPhilips head screwdriverLong nosed pliers Allen bit wrenchMulti-testerCable/LAN testerCrimping toolWire stripperSpare parts

METHODOLOGIES:


Self-paced instruction Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



68/90


LO2. SET NETWORK CONFIGURATION


1. Network connectivity of each terminal is checked in accordance with network designFunctions of the computer systems explained

2. Any fault or problem in the network system is diagnosed and remedied in line withthe standard operating procedures

3. Network interface card (NIC) settings are configured in accordance with networkdesign

4. Communication checking between terminals are carried out in accordance with OSnetwork configuration guides

5. Unplanned events or conditions are responded to in accordance with establishedprocedures

CONTENTS:

Unplanned events or conditions are responded to in accordance with established

procedures Software (operating system, application software)

Electrical theory

Computer monitors

Techniques for diagnosing computer system

CONDITIONS:


Tools:

- Screw drivers (assorted)- Pliers (assorted)- Wrenches- Utility software

Materials:- Connectors- Adaptors- Diskettes- CD ROM

Computer system:

- Complete set of working computer- Spare of all components

Testing devices:- Multi-meter- Oscilloscope- Appropriate software

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:


69/90


Hands-on

Direct observation



70/90


LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION


1. Client Device systems settings are configured in accordance with manufacturers’instructions and end-user preferences

2. Local area network (LAN) port is configured in accordance with manufacturers’instructions and network design Defective components identified and separated toother components

3. Wide area network (WAN) port is configured in accordance with manufacturers’instructions and network design

4. Wireless settings are configured in accordance manufacturers’ instructions, networkdesign and end-user preferences

5. Security/Firewall/Advance settings are configured in accordance with manufacturers’instructions and end-user preferences

CONTENTS:

Configure client device system settings

Configure Local Area Network port

Configure Wide Area Network port

Configure wireless settings

Configure security/firewall/advance settings

CONDITIONS


Computer system: Router/hub

LAN cables

Internet connection

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



71/90


LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS


1. Final inspections are undertaken to ensure that the configuration done on thecomputer networks conforms with the manufacturer’s instruction/manual

2. Computer networks are checked to ensure safe operation Reports are prepared andcompleted according to the company requirements

3. Reports are prepared/completed according to company requirements

CONTENTS:

Undertake final inspections

Check computer networks

Prepare complete reports

CONDITIONS:


- Manual- Cable/LAN Tester- Flashlight- Notebook and pen

METHODOLOGIES:


Self-paced instruction Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation



72/90


UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS

MODULE TITLE : SETTING-UP COMPUTER SERVERS

MODULES DESCRIPTOR : This unit covers the knowledge, skills and attitudes neededto set-up computer servers for LANs and SOHO systems. Itconsists of competencies to set-up user access andconfigures network services as well as to perform testing,documentation and pre-deployment procedures


CERFICATION LEVEL : NC II



LO1. Set-up user access

LO2. Configure network services

LO3. Perform testing, documentation and pre-deployment procedures


73/90


LO1. SET-UP USER ACCESS


1. User folder is created in accordance with network operating system (NOS)features

2. User access level is configured based on NOS features and established network

access policies/end-user requirements.3. Security check is performed in accordance with established network access

policies/end-user requirements

CONTENTS:

Create user folder

Configure user access level

Perform security

CONDITIONS:


Cable plan/procedural manualRacewayPersonal protective equipmentsGloves and gogglesMasks Anti-static wrist wrapsMaterials

Contact cleaners/ soap or detergentsDust brushChamois or ragsBasin/ waterCable tiePatch panelModular boxRJ45Diagnostics software and CD-ROMsTools and test equipmentsSlotted head screwdriverPhilips head screwdriverLong nosed pliers Allen bit wrenchMulti-testerCable/LAN testerCrimping toolWire stripperSpare parts

METHODOLOGIES:

Lecture-demonstrationSelf-paced instructionGroup discussion


74/90


ASSESSMENT METHODS:

Hands-onDirect observationPractical demonstration


75/90


LO2. CONFIGURE NETWORK SERVICES


1. Normal functions of server are checked in accordance with manufacturer’sinstructions

2. Required modules /add-ons are installed/updated based on NOS installation

procedures3. Network services to be configured are confirmed based on user/system

requirements4. Operation of network services are checked based on user/system requirements.5. Unplanned events or conditions are responded to in accordance with established

procedures6. .

CONTENTS:

Check normal functions of server

Install/update required modules/add-ons Confirm network services to be configured

Check operation of network services

Respond to unplanned events or conditions

CONDITIONS:


Cable plan/procedural manualRaceway

Personal protective equipmentsGloves and gogglesMasks Anti-static wrist wrapsMaterialsContact cleaners/ soap or detergentsDust brushChamois or ragsBasin/ waterCable tiePatch panel

Modular boxRJ45Diagnostics software and CD-ROMsTools and test equipmentsSlotted head screwdriverPhilips head screwdriverLong nosed pliers Allen bit wrenchMulti-testerCable/LAN testerCrimping toolWire stripperSpare parts


76/90


METHODOLOGIES:


ASSESSMENT METHODS:



77/90


LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENTPROCEDURES


1. Pre-deployment procedures is undertaken based on enterprise policies andprocedures

2. Operation and security check are undertaken based on end-user requirements3. Reports are prepared/completed according to enterprise policies and procedures.

CONTENTS:

Undertake pre-deployment procedures

Undertake and configure peripherals/devices

Prepare and complete reports

CONDITIONS:


Cable plan/procedural manualRacewayPersonal protective equipmentsGloves and gogglesMasks Anti-static wrist wrapsMaterialsContact cleaners/ soap or detergentsDust brushChamois or ragsBasin/ waterCable tiePatch panelModular boxRJ45Diagnostics software and CD-ROMsTools and test equipmentsSlotted head screwdriver

Philips head screwdriverLong nosed pliers Allen bit wrenchMulti-testerCable/LAN testerCrimping toolWire stripperSpare parts

METHODOLOGIES:



78/90


ASSESSMENT METHODS:



79/90


UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER SYSTEMS ANDNETWORK

MODULE TITLE : MAINTAINING AND REPAIRING COMPUTER SYSTEMSAND NETWORKS

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudeneeded to maintain computer systems and networks





LO1. Plan and prepare for maintenance and repair

LO2. Maintain computer systems and networks

LO3. Diagnose faults of computer systems

LO4. Rectify/correct defects in computer systems

LO5. Inspect and test the computer systems and networks

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR


1. Maintenance and/or Diagnosis of faults is planned and prepared in line with jobrequirements.

2. Tools, equipm ent and test ing devices needed for the maintenance areobtained and checked for correct operation and safety

3. Materials necessary to complete the work are obtained in accordance withestablished procedures and checked against job requirements.

4. OHS pol ic ies and pro cedures are followed in line with job requirements.5. Compu ter systems and networks for maintenance are checked against

job/service order or instructions and specifications.

CONTENTS:

Plan and prepare maintenance and/or diagnosis of faults

Obtain and check tools, equipment and testing devices

Obtain materials necessary to complete the work

Follow OHS policies and procedures

Check computer systems and networks against job/service order


80/90


CONDITIONS:


Cable plan/procedural manualRacewayPersonal protective equipmentsGloves and gogglesMasks Anti-static wrist wrapsMaterialsContact cleaners/ soap or detergentsDust brushChamois or ragsBasin/ water

Cable tiePatch panelModular boxRJ45Diagnostics software and CD-ROMsTools and test equipmentsSlotted head screwdriverPhilips head screwdriverLong nosed pliers Allen bit wrenchMulti-tester

Cable/LAN testerCrimping toolWire stripperSpare parts

METHODOLOGIES:


ASSESSMENT METHODS:



81/90


LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS


1. Appropriate personal protective equipment is used in line with standardprocedures.

2. Normal function of computer systems and networks are checked inaccordance with manufacturer’s instructions.

3. Scheduled/periodic maintenance is performed in accordance with

manufacturer’s requirements.4. Where necessary, needed repairs/replacements are made inaccordance with established procedures.

5. Unplanned events or conditions are responded to in accordance withestablished procedures

CONTENTS:

Use appropriate personal protective equipment

Check normal functions of computer systems and networks

Perform scheduled/periodic maintenance Perform needed repairs and replacements

Respond to unplanned events or conditions

CONDITIONS: The students/trainees must be provided with the following:

Cable plan/procedural manual

Raceway

Personal protective equipments

- Gloves and goggles- Masks- Anti-static wrist wraps

Materials- Contact cleaners/ soap or detergents- Dust brush- Chamois or rags- Basin/ water- Cable tie- Patch panel- Modular box

- RJ45 Diagnostics software and CD-ROMs

Tools and test equipments- Slotted head screwdriver


82/90


- Philips head screwdriver- Long nosed pliers- Allen bit wrench- Multi-tester- Cable/LAN tester- Crimping tool- Wire stripper

Spare parts

METHODOLOGIES:



Group discussion

ASSESSMENT METHODS:

Hands-on Direct observation



83/90


LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS


1. Appropriate personal protective equipment is used in line with standardprocedures.

2. Faults or problems in the computer systems and networks are diagnosedaccording to requirements and in line with the standard procedures.

3. Contingency measures are managed and implemented in accordance withestablished procedures.

4. Unplanned events or conditions are responded to in accordance with establishedprocedures

CONTENTS:

Manage and implement contingency measures

CONDITIONS:


Cable plan/procedural manualRacewayPersonal protective equipmentGloves and gogglesMasks

Anti-static wrist wrapsMaterialsContact cleaners/ soap or detergentsDust brushChamois or ragsBasin/ waterCable tiePatch panelModular boxRJ45Diagnostics software and CD-ROMs

Tools and test equipmentSlotted head screwdriverPhilips head screwdriverLong nosed pliers Allen bit wrenchMulti-testerCable/LAN testerCrimping toolWire stripperSpare parts


84/90


METHODOLOGIES:


ASSESSMENT METHODS:



85/90

- 82 - DONA

Documents

CBC Computer Systems Servicing NCII