CASRSChina Southern Confidential Aviation

Safety Reporting System

June 2016

• Xia Qing

• B777 Captain

• Assistant General Manager，Safety Quality Supervision

Division, China Southern

Airlines Co., Ltd.

CASRS

CASRSConfidential Aviation Safety Reporting System

CASRS

What is CASRS?

• Confidential Aviation Safety Reporting System(CASRS), is a in-house supplementary information collecting system targeting at non-compulsory reports on hazards, threats or anything the reporter believes needs to be improved for the assurance of safety.

• CASRS relies on strict confidentiality, consistent encouragement, and commitment from the top of the management.

CASRS

What is CASRS? (Cont.)

• CASRS: the '"ice breaker" to clear the communication barriers between the management and the front-line employees as it :

• helps employees to re-recognize the importance of their roles in the group work for the assurance of safety;

• encourages employees to participate in risk management and be active or even proactive for safety;

• cultivates a healthy reporting culture for the good of SMS.

CASRS

CASRS v.s. CASRS

• Confidential ASRS

• It collects non-compulsory reports on hazards, threats or anything the reporter believes needs to be improved for the assurance of safety.

• It's reporter-orientated.

• The reporter will be rewarded for their active participation.

• Compulsory ASRS

• It collects reports on accidents, incidents and occurrences which the authority or the company inquires.

• It's regulation-oriented.

CCAR396

• It's the responsibilities and obligations of the reporters.

CASRS

Future Design

Compulsory

ASRS

Confidential

ASRS

Compulsory

ASRSConfidential

ASRS

ASR

“Reporting Culture”

CASRS

From June 2013 to March 2016:

• 1008 reports

• 204 reporters

• Quarterly publishment and annually

rewards

CASRS OutcomesCASRS

E-Platform

CASRS

E-Platform

CASRS

E-Platform

CASRS

Roles and Process

reporters the "keeper"

"experts"

functional

departments

managers

CASRs

feedback

the Shield of

Confidentiality

CASR System

CASRS

Process and Procedures

the

original

reportcoded with an ID

CASRS

report

CASRS

case

processed by the "keeper":

•investigating

•consulting experts

•notifying functional departments

•reporting the case to managers

feedback

CASRS

publishment

& rewards

CASRS

Case Sharing

• CASRS received:"... there is collision risk for B787 aircraft parking at gate 206 of CAN airport as the distance between the rear of the aircraft left engine and the passenger airbidge is less than 2 meters..."

• CASRS feedback and action taken: "Thanks for your reporting... The airport will not arrange gate 206 for B787 parking in the future..."

CASRS

Questions?

Thank You