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7/30/2019 CaseStudy SAfrica MobileHealthInfoSys Eng FINAL Sept2012
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Case Study
Mobile Health Information System: Providing Access to Information for Health Care Workers
In South Africa, where access to relevant health literature and broadband Internet access is limited,
nurses at the Port Elizabeth Hospital Complex (PEHC) are using 3G wireless technology to overcome
access-to-information challenges and provide better care to their patients. With the help of the Mobile
Health Information System (MHIS) an Internet-capable, commercially available smartphone pre-loaded
with a locally relevant, reliable clinical library nurses can access much-needed information at the point
of care.
Challenge
Every day, people in Sub-Saharan Africa die unnecessarily from infectious diseases; including malaria,
tuberculosis, HIV/AIDS, pneumonia and diarrhea. Chronic lifestyle diseases can also burden fragile health
systems.
In South Africa, only 13.9 percent of the population has Internet access and only 0.9 percent has broad-
band connectivity, Many doctors and nurses, par ticularly in rural areas, cannot access the Internet for
life-saving information. They are isolated from the global conversations on health, not able to keep abreast
of the latest information on epidemics or access clinical content for patient management.
The burden of providing health care in rural areas increasingly falls on nurses rather than doctors.
Enhancing their access to relevant clinical information is vital to improving health service delivery.
Solution
MHIS taps into the power of mobile technology to overcome barriers to Internet access and information
poverty.
Designed to support the delivery of comprehensive patient care, the mobile library includes digitized
medical guidelines, protocols, diagnostic tools, and drug formularies to improve patient care.
Impact
Enhancements in clinical practice
Based on a rigorous, multi-phased evaluation process, project partners identified enhancements in clinical
practice and a positive response to the tool from program participants.
Nurses were more confident in answering questions at the point of care, thereby empowering their patients
with information on their illnesses. It was furthermore reported that the project generated an overall pattern
of knowledge-seeking behavior and learning.
Nurses regularly consulted the clinical library on their device and searched the Internet for health informa-
tion as they cared for patients.
love that I can access
health information at
the point of care, as I
do not always have the
time to go to theibrary. The device is
oaded with so much
relevant and interesting
content.
Rochelle Gelandt, RegistereNurse at Livingstone HospitalARV Wellness Clinic
SouthAfrica
Health
Care
Partners
- Eastern Cape Department
of Health
- FHI 360 (formerly AED)
- Henry E. Niles Foundation
- MTN-South Africa
- Nelson Mandela Metropolitan
University, Department of
Nursing Science
- South Africa Partners
2011 Statistics
- Life expectancy: 49.4 years
- Population: 48,810,427
- GDP per capita: US$11,000
- Internet penetration: 13.9%
- Mobile penetration: 114.5%
Sources: CIA World Factbook (https://www.cia.gov/library/publications/the-world-factbook); Mobile
penetration data provided by Informa UK Limited andbased on market intelligence. Internet penetrationdata provided by www.internetworldstats.com andbased on data published by Nielsen Online, theInternational Telecommunication Union, GfK, and localregulators.
7/30/2019 CaseStudy SAfrica MobileHealthInfoSys Eng FINAL Sept2012
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