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Swatch, Switzerland
CUSTOMER BACKGROUND
Swatch AG is a part of The SWATCH Group Ltd., the largest manufacturer and distributor of finished watches in the world. The group has a turnover of over 4 billion Swiss francs and spans across 50 nations, 70 languages, 440 reporting units and 18000 collaborators. The Swatch Group owns 18 world-renowned brands, which include Swatch, Omega, Rado and Tissot, amongst many others.Swatch is the main marketing arm of the group and is involved in Watch Marketing and Telecom Products.
NEED FOR A SOLUTION
Swatch is into multiple businesses with varying processes
Swatch needed an agile solution that would embed best global business practices, while supporting their vision to introduce high quality world-class products. The com-pany was running four disparate systems and needed a single integrated solution, fulfilling the following key requirements:
Manage different business processes involved in sales and distribution of watches (bulk as well as retail)
BENEFITS
OFFERED SOLUTION
Ramco solution is a single integrated offering, catering to the high volume business of Swatch. The solution is user-friendly to handle quick data entry, as the volume of transactions per person, per day is very high. The solu-tion efficiently handles remote users. It seamlessly inter-faces with existing systems like EDI and bar-coding.
Special extensions are provided to handle bulk transac-tions in the sales cycle, like packaging.
Logic for packaging material automation and ability to generate over 750 pack slips an hour.
KEY TRANSACTIONS AT A GLANCE
The solution effectively handles all regulatory Swiss requirements.
CAN RAMCO DO IT FOR YOU?
Of course it can! To find out more on how RAMCO can be stretched (or shrunk) to answer your need, call 1800 425 6667.
Number of sales orders per month – 8,700Approx. Number of Watches shipped. - Over 1 million Number of Invoices per month - 1710Number of Pack slips per month – 26,000 Maximum invoices processed (generated / authorized / printed) in a day / per person. – 1,200
The system handles sales processes of over 100,000 watches per day100 % software uptime, meeting the company’s critical availability criteriaIntegrated solution that includes material planning, serving the main office and multiple remote usersIntegrated EDI, XML and Fax solutions, for communi-cations with suppliers and marketsQuick response times meet customer’s exacting requirement, of booking large orders
International Operations: Involves bulk selling of watchesSwiss Operations (Marchè Suisse): Retail business within Switzerland, where watches are sold directly to customersRetail Department: Responsible for furnishing SWATCH stores all over the world. The material is procured from many vendors and shipped directly to the stores
Handle high volume of transactions associated with the sales cycle High software reliability and uptime User-friendlinessQuick response time
ABOUT RAMCO SYSTEMS
Ramco Systems provides next generation, end-to-end enterprise solutions that render complete transformation of the business in real time. Built on Ramco’s proprietary platform—Ramco VirtualWorks®, all Ramco products are cloud archi-tected by design and address the entire business cycle from transaction to analytics. Part of the USD 952 mn Ramco Group, the company offers ERP, HCM, SCM, CRM, Financials, Asset Management, Process Control, Project Management and Analytics to 40+ verticals on the most appropriate cloud model—public, private and community. Ramco focuses on providing innovative business solutions that can be delivered quickly and cost-effectively in complex environments. Glob-ally, Ramco has over 150,000+ users from 1000+ customer organizations across 35 countries. The company currently has 16 offices spread across USA, Canada, Europe, India, Middle East, South Africa and APAC and employs over 1,800 employees.
CUSTOMER SPEAKS
“The installation has been LIVE for more than two years with a very high availability.....................The system uptime is almost to the tune of 100%. This speaks very highly of the product and the people behind the system.
The flexibility and openness of the applications allowed us to adapt the business processes reflecting the changes in the market conditions at any given time. We have been successful, mainly because of the support and the competence level of the Ramco employees working at site together with the Euro-Desk team at Chennai (India). Ramco guaranteed the high quality resources required for extensions anytime we wanted...”
Head – MIS Organization, Swatch AG, April 9, 2002
ERP | SCM | HCM | EAM | CRM | Financials | APS | Process Control | Analytics | Aviation | BFSI | Energy & Utilities | Government | Logistics | Manufacturing | Services
For more information, you can e-mail us at [email protected] or visit us at www.ramco.com
c Copyright 2012, Ramco Systems Limited. All rights reserved.
Disclaimer: Information subject to change. Exact offerings, features, benefits, etc. may vary inStandard and Enterprise editions and for customers based on their individual requirements.
Global office locations:
India
Corporate Office
Ramco Systems Ltd.64, Sardar Patel Road
Taramani, Chennai - 600 113, IndiaTel: +91 44 2235 4510 / 3090 4000
Toll-free: +1800 425 6667e-mail: [email protected]
North America
Ramco Systems Corp.Crossroads Corporate Center
3150, Brunswick Pike, Suite 130Lawrenceville, NJ 08648
Tel: +1 609 620 4800Fax: +1 609 620 4860
Toll-free: +1 800 472 6261e-mail: [email protected]
Canada
Ramco Systems Canada Inc.World Exchange Plaza
45, O”Connor St., Suite 1150Ottawa, Ontario, Canada. K1P 1A4
e-mail: [email protected]
Europe
SwitzerlandRamco Systems Ltd.
Lange Gasse 90, PostfachCH - 4020, Basel
SwitzerlandTel: +41 61 205 2525/2509
Fax: +41 61 205 2590e-mail: [email protected]
United KingdomRamco Systems Ltd.
Exchange House494, Midsummer Boulevard
Central Milton Keynes MK9 2EAUnited Kingdom
Tel: +44 1908 255 989Fax: +44 1908 255 589Mobile: +78 81911231
GermanyRamco Systems Ltd.
Lyoner Strasse 14 60528Frankfurt am Main Germany
Tel: +49 069 6655 4485Fax: +49 069 6655 4100
South Africa
RSL Enterprise Solutions (Pty) Ltd.No. 5, Walnut Road
2nd Floor, SmartXchange BuildingPO No. 1228, Durban - 4000
South AfricaTel: +27 31 304 0911, 0918, 0928
Fax: +27 31 304 3499
ASEANMalaysia
Ramco Systems Sdn Bhd3 B – 15 - 7, Level 15 Block 3 B
Plaza Sentral, Jalan Stesen Sentral 5Kuala Lumpur 50470
Tel: +603 2260 3978 / 4978Fax: +6 03 2260 1978
SingaporeRamco Systems Pte. Ltd.
10, Eunos Road 8#13-06, Singapore Post Centre
Singapore - 408 600Tel: +65 6743 1513
Fax: +65 6743 1514
Middle East & North Africa
DubaiRamco Systems Ltd.
Suite 205, 2nd Floor, BT BuildingEIB-4, Dubai Internet City
PO Box 500235, Dubai, UAETel: +971 4 3636784
Fax: +971 4 3636785
DubaiRamco Systems FZ LLC.
Office No.111, Building No. EIB-04Dubai Internet City, Dubai
SudanRSL Software Company Limited
House number 306, Second FloorBlock 21, Riyadh, Khartoum, Sudan
Contact OfficeAbu Dhabi
Ramco Systems Ltd.CERT Technology Park
Block D - 15, Muroor Road Al Saada Street Junction
PO Box 37973Abu Dhabi, UAE
Tel: +971 2 4048642Fax: +971 2 4462050
