The Results:This agile led approach supported an overarching corporate travel and international mobility framework. The policies were re-vamped, simplified and communicated with senior leader endorsement.

fcmtravel.com

Case study:

One of the largest global financial institutions, based in the APAC region. Located in 32 countries with a total traveller group of over 13,000 travellers.

The Solution:An Agile Project Team was formed between the

organisation and FCM. A number of joint workshops [including Vision Planning Goals sessions and strategic think tanks] were arranged to ensure alignment of the

company’s goals & values. User group feedback was sought and processed in conjunction with the workshops. Finally, a

change management program was deployed using various SME’s from both organisations and the transformation project was completed within budget and timeframes.

Created opportunities of

improvement around travel approval,

visibility and compliance.

Increased overall program satisfaction

to 96% across all 32 countries.

Increased key result areas to record

levels (including online booking tool, Preferred Suppliers,

Compliance)

ANZ and FCM were nominated

for Travel Program and Supplier of the

year awards

96%

The Challenge:Is the travel program reflective and aligned with the organisation values and purpose?

Does the program provide trust and empowerment?