Cartel Coffee Lab Supply Chain Analysis

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    Team 6

    Matthew Thomas, Erik Sandstrom, Dylan Baxter,Chenghan Kuo, Wangpiaoxue Shi

    Cartel Coffee Lab

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    Company Profile

    Cartel Coffee first opened in 2008 in Tempe, Arizona

    Grown from owner-operator to small business in 5years

    Stores in Tempe, Phoenix, Scottsdale, Sky Harbor,Tucson

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    12 Full-time and 25 part-time employees

    $2.4 million revenue, after-tax profit of $500,000 in2012

    Serves specialty coffee beverages, pastries, coffeebeans

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    2ndmost-traded good in the world

    Fluctuating prices

    Seasonal goodsOnly cultivated in certain regions near

    the equator

    Increasing demand Bean quality continuously improving

    Coffee Beans

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    Coffee Industry

    Large and growing

    20,000 stores, $11 billion revenue in US

    11 million employees

    150 million Americans drink coffee daily Competitive

    20,000 coffee shops in the US

    Future trends

    Innovation Brand

    Sustainability

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    Competitors Top 50 companies generate 70% of sales

    Cartel competes with local coffee shops

    Gold Bar Espresso

    Xtreme Bean Coffee Co.

    Steves Espresso

    As well as national brands

    Starbucks

    Dunkin Donuts

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    Sourcing Process Overview

    Jason (founder) and Paul (roaster) meet monthly todiscuss purchase requirements

    90% of green coffee beans purchased from Green

    Room, 3rd

    party vendor in Washington Yields lower-quality beans at a higher price

    10% purchased directly from farmers in Mexico andGuatemala

    Profit margins are minimal, many small suppliers comeand go annually

    Difficult to find new suppliers

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    Jason visits farms annually

    Currently only have two criteria for sourcing

    Value

    Assurance of supply

    Beans are the basic ingredient of nearly all products Output of sourcing process is ultimately consumed

    by customer

    Cartel has not considered all sourcing options and

    opportunities

    Sourcing Process Overview

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    Process Description Coffee is ordered as needed, usually monthly

    Jason and Paul involved in procurement

    Paul is an experienced roaster and specifies qualityrequirements

    Jason makes ultimate purchasing decision

    Jason revisits suppliers annually and finds othersuitable suppliers

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    Process Description- Direct fromSuppliers

    Identify potential suppliers from government-issued resources

    RFI

    Farms tours and evaluation

    Create shortlist of suppliers

    Evaluate value and supply capability

    Create contract with suppliers

    Maintain relationship with suppliers

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    Sourcing Impact- QuantitativeInformation

    52,000 lb. demand/yr. Current annual spend: $203,275

    $3.50/lb. from Green Room

    $35/order

    $22/60 lbs. for transportation

    Market price: $1.45/lb.

    132 lb. bags

    Stored in 5 storesAnnual travel costs: $12,750

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    Process Improvement 1- CreateSourcing Team/Work with Provision

    Create a sourcing team/Provision

    Work with Provision Coffee to source green beans Provision Coffee is a faith-based, specialty coffee company that

    maintains direct relationships with farmers in developing countries in

    an effort to benefit their communities. Create a sourcing team composed of a roaster, a member of

    Provision, and a purchasing manager Roaster responsible for recognizing and specifying quality of beans Purchasing manager and member of Provision to gather information

    about suppliers, benchmarking, negotiations

    Identify potential suppliers

    Farms tours and evaluations

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    Process Improvement 1- CreateSourcing Team/Work with Provision

    Sourcing team will increase value

    Must coordinate with Provision and hiresourcing manager

    Hire buyers as need Expensive- $60,000 annually

    High startup cost and time

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    from Other Countries using Fair

    Trade

    Fair Trade Pay 10% premium

    Additional 5-10 cents above fair market price Used for community development

    Sourcing options China

    Africa

    South America

    Identify potential suppliers

    Maintain relationship with suppliers

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    from Other Countries using Fair

    Trade

    Region Country Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug

    North South America

    MexicoBest Best Best Best Best

    Best Best Best Best Best Best Best Best

    Costa RicaBest Best Best Best

    Best Best Best Best Best Best

    El Salvador

    Best Best Best Best

    Best Best Best Best Best Best

    GuatemalaBest Best Best Best

    Best Best Best Best Best Best

    ColombiaBest Best Best Best Best

    Best Best Best Best Best Best

    Africa RwandaBest Best Best Best Best

    Best Best Best Best

    Asia ChinaBest Best Best

    Best Best Best Best

    Harvesting Period

    Best Best Harvesting Period

    Shipping Period

    Best Best Shipping Period

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    from Other Countries using Fair

    Trade

    Freshest productApproximately cost of Green Room

    High travel costs- $50,000 annually

    Difficulty in maintaining relationships Slight increase in cost over market price

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    Process Improvement 3- BalancedSupplier Scorecard

    Current supplier criteria

    Assurance of supply Value

    Easier to identify suitable suppliers

    Low cost but must spend more time with suppliers

    Some criteria subjective

    Evaluate value and supply capability

    Table 3

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    Table 3

    Category Weight Performance Indicator PointsQuality 30% Quality assurance: Awards and certifications.

    Value creation processes: Agricultural practices and transparency of the growing methods; Effectiveness of converting techniques (coffee fruits cherry green

    beans); Sustainability.

    Quality consistency:Rate of defective beans that are not acceptable for roasting;Quality improvement actions.

    8

    4

    4

    5

    63

    Delivery 20% 1. Lead time: Harvesting period length and consistency.1. Reliability:

    Order fulfillment accuracy; Quality of delivery process (% beans damaged during transportation); On-time deliver.1. Flexibility: Minimum volume; Transportation modes.

    3

    45

    4

    22

    Relationships 20% Auspicious conditions for strategic alliance creation: Willingness to collaborate; Supplier responsiveness; Communication infrastructure of a farm; Logistics infrastructure of a region;

    Historical data: Past sourcing experiences; Business customs and practices; Government and economic stability of a region;

    5322

    422

    Price 18% Product price:Green bean price per pound;Following trends of the commodity market;

    Total cost of ownership:Transportation costs;

    Farm supervision costs;Safety stock requirements;

    Other expenses:Set up of communication and transportation infrastructure;Farm development.

    32

    2

    14

    33

    Capability 12% Ability to anticipate demand: Capacity; Land utilization; Actual farm output; Efficiency of growing methods.

    Potential of a farm: Ability to increase capacity; Continuous improvement;

    2222

    22

    Total: 100% 100

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    Executive Summary

    Green Room has significantly increased prices inpast 6 months

    We aim to decrease dependency, increase

    quality, reduce risk Implementation of suggestions will improve direct

    sourcing process

    Locating new suppliers

    Maintaining Relationships

    Improved quality and lower cost

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    Executive Summary

    Implement all three solutions in stages

    Balanced scorecard to standardize supplier evaluation- immediate

    Source from other countries using Fair TradeAgreements1 year

    Create purchasing team to better source product 3years

    Decrease dependency on Green Room to 35% ofsupplies

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    Sources http://provisioncoffee.com/pages/about-us http://www.sweetmarias.com/coffee.prod.timetabl

    e.php

    http://www.accuval.net/insights/industryinsights/detail.php?ID=101

    http://provisioncoffee.com/pages/about-ushttp://www.sweetmarias.com/coffee.prod.timetable.phphttp://www.sweetmarias.com/coffee.prod.timetable.phphttp://www.accuval.net/insights/industryinsights/detail.php?ID=101http://www.accuval.net/insights/industryinsights/detail.php?ID=101http://www.accuval.net/insights/industryinsights/detail.php?ID=101http://www.accuval.net/insights/industryinsights/detail.php?ID=101http://www.sweetmarias.com/coffee.prod.timetable.phphttp://www.sweetmarias.com/coffee.prod.timetable.phphttp://provisioncoffee.com/pages/about-ushttp://provisioncoffee.com/pages/about-ushttp://provisioncoffee.com/pages/about-us