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Scott Carroll282 Romaine StreetPeterborough, Ontario, K9J 2C5 Phone #: (905) 809-0392E-mail: [email protected]
SUMMARY OF QUALIFICATIONS
Four years’ experience providing quality customer service to ensure repeat business Three years’ experience working in the hospitality industry including fine dining and family
restaurant environments Physically fit, able to safely lift and carry heavy loads Enthusiastic individual who is willing to gain new skills and experience Strong computer skillset focusing on internet using and Microsoft Word Excellent organization skills Strong multitasking abilities and an effective and diligent worker when under pressure Polite and professional with every customer Always remains calm, courteous and respectful
EMPLOYMENT SKILLS
Customer Service Answered telephones, responded to customer inquiries and made appropriate referrals Advised customers on products selection appropriate to their needs Served customers food and non-alcoholic beverages Processed manual cash transactions Stocked food supplies and products Ensured that customers are addressed in a courteous and friendly manner Researched assorted products based on customer needs Responded quickly to client requests making their experience an enjoyable one Provided potential customers with price quote for prospective projects Prepared entrees and main dishes
Quality Control Monitored quality control for parts manufacturing Tracked and documented test results numerous times each shift Tested water to minimize contamination Facilitated ongoing product rotation to minimize waste Ensured accuracy of customer orders Completed employee time sheets and submitted hours weekly Set schedules and deadlines for task completion and cost efficiency
Scott Carroll282 Romaine Street
Peterborough, Ontario, K9J 2C5 Phone #: (905) 809-0392E-mail: [email protected]
WORK HISTORY
Line Operator, Horizon Plastic, Cobourg, ON 2015-2016Assistant Driller, MPI Drilling, P.E.C, ON 2015Lead Hand, TK Reno’s Construction, Durham, ON 2010-2016General Labourer, Newton Concrete, Durham, ON 2015Cook & Server, Bobby C’s Restaurant, Bowmanville, ON 2008-2010Cook & Server, Boston Pizza, Bowmanville, ON 2011-2012Gas Attendant / Customer Service, Fifth Wheel, Bowmanville, ON 2010Machinist, MagTon Machining and Auto Machines, Markham, ON 2007-2008
COMMUNITY INVOLVEMENT
Assistant Coach, Clarington Tiger Cats, Football Team, Clarington, ON 2010-2013 Set up drills and plays for the team Brought individuals to and from practice and games Spoke to parents and collecting money
Volleyball Instructor, Clarington Grizzly’s Volleyball Association, Bowmanville, ON 2009-2011 Taught Ages from 8-16 every Saturday the Fundamentals of Volleyball Spoke to parents before and after practices Dealt with confrontations between teammates
Assistant Volleyball Coach, Grizzly’s Girls Volleyball Association, Bowmanville, ON 2008-2011 Scheduled Tournaments all over Canada and US. Drove certain players to games Set up drills and practice 2 times a week
EDUCATION & TRAINING
First Aid CPR-C with AED, Canadian Red Cross, Oshawa, ON Valid to 2018Smart Serve training (certificate pending)Resource Drilling and Blasting Diploma, Fleming College, Lindsay, ON 2015Fall Arrest Certificate 2014
REFERENCES AVAILABLE UPON REQUEST
