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CAREER SERVICES ANNUAL REPORT 2011-2012
TABLE OF CONTENTS
CAREER SERVICES MISSION STATEMENT.............................................................................................. 2
PURPOSE OF CAREER SERVICES
INTRODUCTION/SIGNIFICANT/ACCOMPLISHMENTS/CHANGES……………………………………..3-4
SELECTED STATISTICAL HIGHLIGHTS.................................................. ................................................. 5
ASWOT ANALYSIS 2011-2012……………………………………………………………………………………..6-11
Achievements
Strengths
Weaknesses
Opportunities
Threats
BUDGET OVERVIEW............................................................................................................................... ………. 12
STAFF ACTIVITIES..…………..................................................................................................... ………………...13-17
*Personnel Updates
*Staff Degrees Received
*Enrollment in Degree Programs
*Professional Development
*Committee Participation
*Computer Training
*Professional Memberships
*Community Service
EVALUATION/ASSESSMENT……………………………………………………………………………………. 18-19
FUTURE DIRECTIONS/FUTURE CHALLENGES…………………………………………………………….. 20
STATUS OF GOALS FROM THE 2011-2012 STRATEGIC PLAN.............................................................. 21-36
STATISTICAL INFORMATION AND EVALUATION/ASSESSMENT……..….…….................................. 37-42
UNIT/COLLEGE REPORTS............................................................................ ........................................... ……… 43-88
*Career Development Unit.............................................................................................................. ……… 43-50
*College of Arts and Sciences............................................................................................................. 51-65
*Brooks College of Health.................................................................................................................. 66-72
*College of Education and Human Services........................................................................................ 73-80
*College of Computing Engineering and Construction........................................................................ 81-88
*Alumni Career Services……………………………………………………………………………………..89
EMPLOYER RELATIONS/ON-CAMPUS RECRUITING............................................................................. 90
SUMMARY OF EMPLOYER PARTICIPATION.......................................................................................... 91-98
CAREER SERVICES OBJECTIVES FOR 2012/2013.................................................................................... 99-104
CAREER SERVICES CONTACT INFORMATION………………………………………………………………105
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CAREER SERVICES MISSION STATEMENT
Career Services teaches students essential skills and encourages personal
responsibility to explore and achieve career goals. Students are empowered
To engage in self-assessment, career exploration, and job preparation.
Additionally, Career Services develops and maintains relationships with a
diversity of employers to provide networking and job opportunities for
students and alumni.
The mission statement is the foundation for Career Services' strategic
plan and it states that the purpose of career services at the University is
to help students to identify skills and aptitudes, explore career interests,
and integrate classroom theory with actual on-the-job work experiences,
enhance employability after graduation, develop social responsibility through
a variety of off-campus learning experiences, and to understand the dynamics
of human relationships and cultural diversity.
More specifically, Career Services' purpose is to:
Assist students in exploring and clarifying career goals, selecting suitable
majors, and expanding their knowledge of career options.
Educate students about the job search process, providing them with networking opportunities, and offering a range of
employer recruitment programs.
Develop and maintain mutually beneficial relationships with a diversity of employers to enhance students‟ career
exploration process and provide students with a variety of employment opportunities.
Provide students with a variety of opportunities for experiential learning experiences to enhance the career exploration
process, develop professional skills, and increase awareness of social responsibility.
Provide students with tools and resources to explore and pursue graduate studies and professional programs.
Provide the university community with current information about national and local employment trends.
Collaborate with faculty, administrators, staff alumni/ae, community members, and other constituents to develop
effective career programs, services, and resources.
The office supports learning through experience by providing opportunities for: intellectual development, civic and social
responsibility, community service, cross cultural and global awareness, career exploration, ethical development, and
personal growth.
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CAREER SERVICES 2011-2012
Introduction Welcome to the July 2012 Career Services Annual Report.
The economy continues to move in a positive direction and we are seeing
increases in the numbers of employers posting jobs and participating in
on-campus recruiting programs and job fairs. Below is a brief comparison in employer
activity:
For the 2010-11 Academic Year, there was a total of 827 jobs/internships posted in
Career Wings. For the 2011-12 Academic Year, the total number of job and
internship postings was 2645 which is an increase of 1818 or a 219% increase.
Below is a comparison of on-campus recruiting activity for the past two years:
For 2010-11 Academic Year:
On-campus Interviews: 6
Information Sessions: 39
Information Tables: 20
Participated in Job Fairs/Recruiting Events: 248
Total Number of Employers in On-campus Recruiting: 313
For 2011-12 Academic Year:
On-campus Interviews: 24 75% increase
Information Sessions: 48 18.7% increase
Information Tables: 41 51% increase
Participated in Job Fairs/Recruiting Events: 286 13.2% increase
Total Number of Employers in On-campus Recruiting: 399 21.5% increase
Overall total number of employers/recruiters participating in On-campus recruiting programs:
2010-11: 313
2011-12: 39 21.5% increase
Career Services staff members remain optimistic about the 2012-2013 Academic Year and we hope to see continuing
increases in employer participation. Career Services staff members continued to maintain high levels of engagement with
both students and faculty in their respective Colleges and areas.
Career Services accomplished much during the 2011-2012 Academic Year. Some of these important highlights
include:
Continued Focus On Customer Service All Career Services staff members continue to provide quality customer services to all constituents with particular emphasis
on serving students. From the Student Survey sent out in Spring 2012, Students provided the following ratings to these
questions:
Ease of Contacting Staff: 78.56% Excellent/Very Good
Friendliness/responsiveness of Staff: 84.80% Excellent/Very Good
Counselor was open and interested: 79.51% Excellent/Very Good
Counselor was knowledgeable: 80.72% Excellent/Very Good
Please Rate our overall customer services: 84.80% Excellent/Very Good.
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Student Comments Include:
•“I think Career Services is wonderful!”
• “Everything that I needed was available. At this time I do not see any need for improvement. All the staff were helpful
and seemed to really care about my individual situation. It made me feel comfortable”
• “Career Services is currently giving students a great opportunity to better prepare themselves for their future job
fields and the professional skills necessary to be successful.”
• “This is the one of the most accommodating offices I’ve ever worked with. The staff works outside of normal work
parameters to ensure that students are getting the services they need. I can’t think of any ways in which Career
Services would have done any better.”
• “I think visiting Career Services should be a requirement for all seniors. If I didn’t attend the info session I would
have never gotten interviews or job offers.”
• “I have my job now because of Career Wings.”
• “I loved the STAR Program!”
• “They did a good job already. Because of Career Services I got my current internship.”
• “I was able to land my first job through Career Wings. It was a great service!”
• “Career Services helped me make the difficult decision of switching majors.”
• “Career counselors are very friendly”
• “You guys are awesome!”
• “Career Services has been above average. The Career Fair this semester was great”
• “They are great and I love how they always keep me informed with emails!”
Career Services Continues to engage students in the S.T.A.R. Program (Skills To Achieve Results). This
program is designed to teach students the skills they need for a successful job search. The program involves:
•Required resume critique
•Required practice interview and critique
•Attend or participate in two (2) workshops or programs from following choices:
-Workshop 1: Resume and Cover letter writing, basic job search strategies
-Workshop 2: Job Interviewing
-Workshop 3: How To Make the Most of a Job Fair
-Workshop 4: Applying to Graduate and Professional School
-Panel: From the Other Side of the Job Search: Employers Talk about Recruiting Strategies
During the 2011-12 Academic Year, 1846 students participated in some aspect of the program and 370 of those students
completed all steps of the STAR program and were recognized with a S.T.A.R. Certificate and a lapel pin. .
We also offered a wide range of career programs throughout the year getting the Career Services message out to all
constituents on a constant basis. Programming included:
Fall 2011 Spring 2012
-Osprey Career Fair-September -Osprey Career Fair-January
-Pre-Law Day-October -CCEC Employer Showcase-March
-Graduate and Professional School Day-October -UNF Majors/Minors Fair-March
-CCEC Employer Showcase-October -Education Job Fair-April
-Physical Therapy Job Fair-November -UNF Alumni Job Fair-May
-Statewide Job Fair-May
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SELECTED STATISTICAL HIGHLIGHTS
3414 new students and alumni registered in Career Wings
6583 students actively used Career Wings
2805 alumni actively used Career Wings
370 Students completed the S.T.A.R. Program
1846 Students participated in the S.T.A.R. Program
2401 Students attended Career Services major programs
313 Employer participated in Career Services job fairs and programs
4741 students received one-on-one career counseling/advising assistance
330 companies and organizations participated in on-campus recruiting
2645 jobs and internships were posted in Career Wings
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ASWOT ANALYSIS
ACCOMPLISHMENTS:
Rick Roberts, Director
Coordinate ongoing comprehensive strategic planning process for Career Services for 2011-12 and 2012-13
Academic Years.
Provide direct supervision for 7 A&P and 1 USPS Staff members
Updated all Career Services webpages including all written content and links for migration to new UNF Content
Management System in February 2012.
Met and spoke with employers seeking to recruit at UNF-to provide an overview of services and develop
recruiting strategies (119 employers)
Managed online job posting system: “Career Wings” to facilitate recruitment of UNF students and graduates by
employers. Review and approve all employers seeking to access the system. (Added 845 new employers to
system).
Conducted STAR Workshops (Resume/letter writing, interviewing, and job search)
(9 Fall Workshops: 70 students attending and 11 Spring Workshops: 42 attending)
Met individually with students providing job search assistance (451 students/alumni)
Coordinated 3 special topic panels, “Careers At Noon”: “From the Other Side of the Job Search: What Employers
Look For” (Fall and Spring) “Applying to Graduate and Professional Schools” (Spring)
Career Services Sponsored 10 Major Career Programs:
o Osprey Career Fair (September)
o CCEC Employer Showcase (October)
o Physical Therapy Job Fair (November)
o Pre Law Day (October)
o Graduate and Professional Schools Fair (October)
o Osprey Career Fair (February)
o CCEC Employer Showcase (March)
o UNF Majors and Minors Fair (March)
o Education Job Fair (April)
o UNF Alumni Job Fair (May)
Met with Academic Advising Steering Committee
Met with Directors of Academic Advising Units (ACE, COAS, CCEC, COEHS, BCH)
Attended monthly meetings of Academic Advising Council to share information about Career Services programs
and services
Presented an overview of Career Services to Board of Trustees (1/17/12)
Member of Mayor Alvin Brown‟s “Leader‟s In Training” Advisory Council.
Adjunct Faculty Member in College of Education and Human Services- (Fall, Spring, and Summer A).
Vivian Senior, Associate Director of Career Services
Provided oversight and facilitation of training initiatives to ensure overall high levels of customer service.
Assessment data indicated that 85% of students indicated high ratings.
Ensured effective staff training and delivery of career counseling services. Assessment data indicated that 93 % of
students participating in career counseling services experienced a high level of satisfaction.
Managed the Career Discoveries Unit‟s facilitation of over 153 (career development workshops, programs and
outreach events primarily targeted to freshman and sophomore level students. This was a13% increase from last
year. Over 6908 students participated in these initiatives which was a 17% increase from last year.
Recruited and effectively trained Counseling Psychology Graduate Intern to assume career counseling
responsibilities, increasing from one to two interns. Received excellent site evaluation ratings from the interns and
graduate counseling faculty.
Paula Michael Dass, Career Counselor
Submitted a proposal that secured $1500 in funding for the 2012 Explore-a-Major Fair.
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Improved and increased marketing for the Explore-A-Major Fair through increased collaboration with the
Academic Center for Excellence. These efforts resulted in a 28% increase in the number of targeted undecided
students and a 32% increase in faculty/staff participants when compared to last year.
Conducted 65 programs and presentations with 1887 students (116 more than previous year).
Presented at 17 orientation sessions for a total of over 1219 students.
Maintained and updated library resources including the addition of an online LGBTQ Career Resource Library
Collaborated with staff and faculty during 49 meetings for program and event planning.
Assessment data indicated 90% of students indicated a high level of satisfaction with the Career Library.
Assessment data indicated that 93% of students after using career counseling services agreed or strongly agreed
that they knew how to make informed decisions when identifying and choosing a major or career path.
Assessment data indicated 93% of students experienced a high level of satisfaction with the Explore-A-Major
Fair.
Established 49 contacts with faculty, administrators, and student group leaders, which is a 250% increase from
the previous year.
Developed a relationship with the Military and Veteran‟s Resource Center and created relevant hard-copy and
online career material for this population
Maria Castro, College Liaison to College of Education and Human Services
Maria conducted a total of 35 presentations to COEHS internship classes, Career Planning students and UNF
student groups which resulted in a 46% increase from the previous academic year. Through these presentations she
was able to reach an estimated total of 1101students during the 2011-2012 academic year.
Maria assisted 444 individual students from the COEHS. She accomplished this through appointments, walk-ins,
phone calls, practice interviews, email resume critiques, Career Wings resumes critiques, and cover letter critiques.
77 COEHS students complete all 5 steps of the STAR program and obtained their STAR Certification.
She participated in 23 Professional Development opportunities during this academic year.
She made 41 contacts with faculty, staff and administrators which resulted in a 20% increase in faculty and
constituent contacts from the previous year.
Rebecca Johnson/Sharon Snow, College Career Liaisons to College of Computing, Engineering and Construction
Organized and Operated the Fall CCEC Employer Showcase, generating over $21K in revenue. This is a 31%
increase in revenue than the same event last year.
Organized and Operated the Spring CCEC Employer Showcase, generating over $22K in revenue. This is a 38%
increase in revenue than the same event last year.
Operated the Engineering Product Showcase.
Increased employer outreach efforts. In addition to maintaining and regenerating current relationships, achieved
over 200 touches to new and unique CCEC employers who had never previously recruited UNF students/alumni.
Executed and maintained all co-op program paperwork and recordkeeping in accordance with ABET and UNF
standards for the School of Engineering and the School of Computing.
Represented UNF at the annual Florida Statewide Job Fair and the Florida Career Centers‟ Employer Relations
meeting.
Rachel Martin, College Career Liaison to the Brooks College of Health
50 presentations and workshops attended by 1580 students, a 22% increase from 2010-2011
107 S.T.A.R. graduates, and 109 participating in the STAR program
74 meetings with faculty, administrators, and employers, a 12% increase from 2010-2011
Coordinated Physical Therapy Job Fair, 100% rated event as good or excellent
Collaborated with BCH faculty and staff through monthly meetings and as a committee member for the BCH
Living Learning Community
Received Spot award for Fall 2011
Valarie Robinson, College Career Liaison to College of Arts and Sciences
1st Place Winner for the UNF Summer 2011 “Soaring To Excellence Award” for achievements that were
significantly above and beyond the range of her job assignment and performance expectations
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1,636 Individual Student Contacts; +7% compared to 2010-2011 (1,524)
57 Presentations reaching 1,503 students; +48% increase (compared to 2010-2011: 38 presentations/1,015
students)
46 Liaison Meetings with faculty, advisers, student leaders; +44% increase compared to 2010-2011, (32 meetings)
45 Employer Contacts; +114% increase compared to 2010-2011, (21 Employer Contacts)
Secured 2, Intern Bridge, 3-Day On-line Training Conferences for staff: The Enhanced Career Services (reduced
rate) and Technology & Social Media (free). University and professional presenters included Wake Forest,
Syracuse University, Careers in Transition, and Career Enlightenment
Attended 43 free workshops sponsored by UNF‟s CPDT, Intern Bridge, Jacksonville Chamber of Commerce, and
Generation Women organizations to enhance her professional and customer service skills
Continued positive feedback from students; Ms. Robinson was one of two Career Services‟ staff members
mentioned by name in both the Fall 2011 and Spring 2012 On-line Student Surveys
Continued as one of the Instructors for the EDG 2000 Career Planning Course
Valarie served as a Presenter for the African American Student Union‟s 1st Empowerment Conference. She also co-
presented a career planning program for Duval County‟s Teen Court
Ms. Robinson was a member of several university committees: Advisory Board for the Pre-Law Program, two
African American Faculty & Staff Association Planning Committees, MLK Luncheon Committee, Sister-To-Sister
Planning Committee, and the Career Services‟ Webpage Committee.
Valarie continued to coordinate the Pre-Law Day event with Pre-Law Program, Director Marty Edwards, and the
Political Science/Public Administration Department. In spite of being unable to schedule during the same week as
FSU
Dee Dee Wyckoff, College Career Liaison to College of Arts and Sciences
28% increase in student contact from 2010/11 (456 students) to 2011/12 (586 students)
320% increase in interactions with faculty and on-campus constituents
39 presentations reaching 1,162 students an increase of 23% from 2010/2011
Attended 21 Professional Development Opportunities
(2010/11: 5 interactions, 2011/12: 21 interactions)
Serves as the Part-time OPS Alumni Coordinator beginning Dec. 2012 (23 Alumni appts., 133 Career Wings
Resumes Reviews, 21 email contacts)
Sport Award recipient for Summer 2011
Serves as an Adjunct Instructor for Career Planning Class EDG 2000
Ann Lelis, Office Manager/Recruiting Coordinator
Maintains 3 departmental budgets (2 Auxiliary and 1 E& G) and the Foundation account, and tracks budgetary
expenses including but not limited to the transfers to Coggin Career Management Center and CCEC.
Manage the operations of the recruitment program in the Career Services. Set-up 25 On-campus Interview
schedules, 44 information sessions and 25 information tables for the year 2011-2012.
Provides guidance to new and existing employers with their recruiting needs such as job postings, and assist
students and alumni with any Career Wings questions.
Advertise and market all on-campus schedules / sessions and job postings to students and alumni through weekly e-
mail blast, Facebook, Career Services Calendar of Events, UNF Calendar of Events, Osprey Update and flyers.
Prepares and processes travel authorization for the staff using the new online Travel system.
Assists our Event Coordinator with all of our events, job fairs and workshops from registration to set-up. Processes
check payments through Remote Deposit Capture and credit cards through Authorize.Net account.
Manage and monitor online recruitment system, Career Wings and e-mail account. Helped with the migration of
Career Wings, online recruitment system to the new system, CSO.
Input all Career Services STAR workshops and Practice Interview in Career Wings. Manage the Career Services‟
calendar for room reservation for employers such as Kaplan.
Represents Career Services in the Controller‟s Focus Group on a monthly basis.
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Jocelynn Heck, Events and Marketing Coordinator
Managed and executed Career Services‟ two largest recruiting events, the Fall and Spring Osprey Career Fairs. Of
employers surveyed at the career fairs, 96-98% rated the event planning and organization as “excellent” or “very
good.” The Fall Osprey Career Fair also had the largest number of employers recruiting at a job fair since 2008.
From the student surveys, 94% of students/alumni stated that they would recommend the event to others.
Coordinated the Graduate & Professional Schools Fair and the UNF Alumni Job Fair. The Graduate &
Professional Schools Fair had the highest number of schools/organizations recruiting at the fair since at least 2006.
The Alumni Job Fair also had the highest number of students/alumni and employers attend (since the event was
revamped in 2010) and 100% of employers surveyed rated the event planning and organization as “excellent” or
“very good.”
Worked with the Director and other staff to coordinate a major change in systems for Career Wings from
Symplicity Co. to CSO Interfase. Successfully prepared and implemented the data transfer (including student,
employer, contact, counseling and job records), assisted with pulling additional back-up reports, resolved issues
following the transfer and initiated staff training.
Assisted the Director in securing new banners and signs for a Career Wings marketing campaign as well as
coordinated the purchase and production of student t-shirts, sponsored by Coca-Cola, to promote the new Career
Services‟ website and slogan. Also expanded the department‟s use and promotion of its Facebook.com Page which
increased in the number of “Likes” from 67 to 230 (243% increase).
Received a Spot Award this academic year which is an award that “enables the UNF community to recognize
individuals who have been „spotted‟ embracing the University‟s commitment to Excellence.”
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AWSOT ANALYSIS- Continued
Strengths
Talented staff
Committed staff/dedicated
New spacious facility
Modern technology
Leadership
New Center
Staff is team oriented
Staff is like minded/open/professional
Experience level of staff
Events/programs
Liaisons have offices in each college
Building relationships with faculty
Decentralized structure
Career Planning Classes
Staff longevity
Staff Credentials
Staff Personalities
Staff diversity
Staff creativity
University-wide constituents/collaboration
Comprehensive array of services
Technology (Career Wings, InterviewStream,
Career Webinars)
Central location of Main office
Reach of branch locations
Customer service
Weaknesses
Funding
Marketing/awareness
Student participation
Lack of faculty support
Economy-lack of jobs (makes our job more
challenging)
Limited resources
Budget
Marketing
Training (consistent communication of
expectations)
Employer relations
Communication with individual units
Lack of organization
Student front desk-system
Coggin Career Management Center being
separate
Consistent office procedures
Faculty resistance
Student misconceptions
Gender diversity of staff
Staff time to plan/brainstorm/develop
Lack of employer relations dedicated staff
Lack of career counseling staff
Lack of consistent OPS student staff
Lack of student awareness of office
Budget constraints- limited professional
development opportunities
Decentralized structure (presence, identity,
perception, competing needs and priorities).
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Opportunities
Established employer relationships
Expansion-potential space
Talented staff-creativity
Community connections
Growth in employer collaborations/partnerships
Current faculty relationships are strong
Career Services website
On-line chat with students
Events
Improve log-in system
Military vets
Graduate students-prospective graduate
students
Connect and improve relationships with student
organizations
Technology
Partnership with Student Government
Career Mentor Program
Employer sponsorship and participation
Utilization of space
Growth of satellite offices into full career
centers
Enhanced collaboration with campus
constituents
Social networks (Linked-in, Facebook, etc.
Northeast Florida Career Professionals
Consortium
Threats
Economy
Funding/Budgets- challenge planning events
Student apathy
Academic Center for Excellence- (career
counseling students--giving assessments to
students)
Faculty members providing resume writing
assistance
Staff retention
Lack of job availability for students
Academic advising
Mega Universities (UF, UCF,FSU)- makes it
difficult scheduling major job fairs and events--
competing schedules
Faculty non aware of services, programs and
resources
Non-professional assessments given to students
Growth of satellite offices into career centers
Technology
Millennial generation traits
Coggin College of Business continued
movement away from Career Services-
influence with employer relations and
programs. Potential lack of collaboration
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BUDGET OVERVIEW
Budgets are developed in the spring of each year by the Directors and submitted to the Vice President for
Student and International Affairs for approval. These budgets reflect allocations, encumbrances, disbursements
and fund balances. The Office Manager and the Director maintain departmental budgets. For the 2011/2012
Academic Year Career Services maintained the following accounts:
Education and General Development (Main E&G Account)-400800
This is the general operating budget for Career Services covering the following expenses:
-Annual Site License for On-line Job Posting/Schedule Management System, “Career Wings”
-Annual Site License for “InterviewStream”- An online Practice Interview Program
-Professional Memberships: NACE (National Association of Colleges and Employers),
SOACE ( Southeast Association of Colleges and Employers), and AAEE (American
Association for Employment in Education)
-Communication Charges (Telephones for staff members)
-Convenience Copy Charges
-Materials and supplies (day-to-day office supplies for staff)
-OPS Employment- Office Assistant, College of Computing, Engineering & Construction
Career Testing-State Auxiliary Account -346000
State Auxiliary Fund that processes student fees for all career assessments (MBTI, Strong Interest
Inventory). This budget covers the following expenses:
-Materials and Supplies: Cost of all online Testing/Assessments- to be Scored
-Software License with Counseling Consulting Psychologists (CPP)
-Convenience Copy- Cost of printing all completed assessments
-OPS Employment-Alumni Career Counselor
Job Fair-Local Auxiliary Account -154300
This account is used to process all fees and expenses associated with major job fairs sponsored by
Career Services. Expenses include:
-Room Rentals: University Center and Student Union
-Food and refreshments for employers participating in job/career fair
-Marketing/Advertising for events- includes printing of flyers, posters, ground signs
-Materials and Supplies for all events
-Annual Salary and benefits for A&P Position: Events Coordinator
-Salary for OPS Program Assistant for College of Computing Engineering and Construction
-Local and State travel- for job development and employer site visitation
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STAFF ACTIVITIES
Personnel Updates
For 2011/2012, the following OPS Staff and OPS Students worked in Career Services:
1. Carolina Linares, Peer Advisor
2. Helena Jenkins, Peer Advisor
3. Christie Clothier, Student Office Assistant
4. Catherine Bibbens, Student Receptionist
5. Erick Argueta, Student Office Assistant
6. Molly Martin, Student Receptionist
7. Myah Thomas, Student Office Assistant
8. Paige Mandelare, Student Marketing Assistant
Joanna Ale and Becky Desrosier, graduate students in the UNF Clinical Mental Health Counseling Program, interned in the
Career Development Unit for the 2011-12 Academic Year.
Professional Development. During the 2011/2012 Academic Year Career Services staff members participated
in a range of personal and professional development activities including:
Professional Development
6/1/11– CSO Tutorial Training #3 / Interview Schedules
6/6/11– CSO Tutorial Training #4; Events #1-3
6/7/11 - Strategic Skills for Partnering with Your Boss, UNF CPDT
6/8/11 - Social Media Marketing Strategy Made Simple, Small Business Development Center (SBDC)
6/9/11 - Thriving Amidst Change, UNF CPDT
6/14/11- Ready…Set…Goal! Goal Setting for Work & Life Balance, UNF CPDT
6/15/11- Working with Diversity: A Peacock in the Land of Penguins, UNF CPDT
7/7/11- Federal Work Study Training, One Stop
7/14/11- Making the Case: A Dialogue for Inclusion of Persons with Disabilities in the Workplace, BCBS
7/19/11- Job Descriptions: The Why, When and How
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7-13-11- Content Management System Training, UNF Webmaster
7/25/11- CSO Training on Reporting
7/26/11- CSO Training on Mass Mailings
7/28/11- CSO Training for On-Campus Recruiting
8/1/11- New Performance Appraisal for Support & Administrative Personnel, UNF CPDT
8/3/11- Suicide Awareness Training, UNF Counseling Center
8/10/11- Career Services Staff Retreat
8/12/11- WOW-Women on the Way up! Conference Developing Leadership Skills in Higher Ed., FLOWHE
8/18/11- College of Education and Human Services, Department of Exceptional, Deaf and Interpreter Education Retreat
for Faculty and Adjunct Faculty
8/19/11- August Workshop On Disability Etiquette
9/21/11- UNF Leadership Retreat, President Delaney
9/22/11- Coaching Your Employees for Success
9/22/11- Ask an Expert: SII & MBTI – Career Counseling for Adult Clients, CPP Webinar
9/27/11- Inroads to Influence Panel
9/28/11- Bullying In The Workplace, Blue Cross/Blue Shield
10/3/11- Marcelo Suarez-Orozco: Acting On the Dream: Immigrant Students at the Crossroads, UNF Intercultural Ctr.
Peace
10/4/11- New Grant Proposal Development Online Course
10/5/11- Wellness and Balance - Guest Speaker, Dr. Mia Wilson, UNF Sister-To-Sister
10/6/11- Do More with Less Stress, UNF CPDT – Corporate Care Works
10/6/11- Travel Training, Michael Biagini
10/11/11- Aligning Recognition with Mission, Vision, & Values
10/12/11- Leading a Multi-Generational Team
10/12/11- Prezi Workshop
10/18/11-"Intern Queen" Lauren Berger Lecture, Osprey Productions
10/19/11- Bullying in the Workplace
10/20/11- Working Beyond Borders - Insights from the Global CHRO Study
10/20/11- MBTI/SII & Careers Webinar
10/20/11- FCC Associate Directors Meeting, UF
10/26/11- Travel Procedures-TARs, Michael Biagini, UNF Financial Services
11/1/11- Communicating Up, Down, and Across the Organization, UNF CPDT
11/2/11- Social Media and Marketing: Connecting Students to Your Events for Little Cost
11/3/11 - Impact on Business of the Americans with Disabilities Act Amendments Act (ADAAA)
11/3/11- The Clery Act: Security on Campus and Crime Reporting, UPD - CPDT
11/3/11- Commission on Diversity: Fall 2011 Hispanic Council Social & Membership Drive Student Affairs
11/8/11- Crossing the Line: The Business Impact of Sexual Harassment, UNF CPDT
11/9/11 - Guest Speaker Otis Halloway Owens Sister -Sister
11/9/11- Building Supportive Relationships at UNF- Guest Speaker Otis Holloway Owens, UNF Sister-To-Sister
11/4/12- The Clery Act: Security on Campus and Crime Reporting
11/17/11- Gabor / UNF Foundation for Employee Excellence
11/17/11- Ask An Expert: Interpreting Challenging Strong and MBTI® Results, CPP Webinar
11/18/11- Property Information Meeting, James Mousa,
12/1/11- First Coast Career Development Professionals group
12/15/11- Southeast Career Center Training PEACE CORPS
1/4/12- InternBridge Opening Session
1/4/12 - InternBridge Conference - Student Learning Outcomes and Assessment
1/4/12 - InternBridge Conference - The Sophomore Success Internship Conference
1/4/12- InternBridge Conference- Rethinking Employer Relations in the New Age of Internships
1/5/12 – InternBridge Conference - Networking and Placement: The Future of College Career Services
1/5/12 - InternBridge Conference - The Resume Revisited - Presenting the Well Rounded Student
1/6/12- InterBridge Conference-Engaging and Connecting with Faculty
1/6/12 - InternBridge Conference - Got Internships? Using an Integrated Internship Week Campaign to Increase
Awareness
1/6/12- InternBridge Conference- Recruiting Those Who Recruit Your Students
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1/6/12- InternBridge Conference- Engaging & Connecting with Faculty
1/6/12- InternBridge Conference- The Wake Forest Model for Personal & Career Development
2/8/12- Applying for government Jobs Information Session, UNF MVRC
2/9/12 - Ask an Expert: Combining Strong & MBTI Results in Career Counseling CPP Webinar
2/10/12- UNF Budget Workshop, Budget Office
2/10/12- CSO February Webinar: Managing Career Events and Schedules
2/22/12- Training for new CSO Student Interfase
3/1/12- Humor in the Workplace: CPDT
3/15/12- Ask an Expert: Building Communication Skills Using MBTI Type Strategies CPP Webinar
3/20/12- How to Make the Most Out of Your Work Day, UNF CPDT
3/23/12- SITE Supervisor‟s Training, Clinical Mental Health Counseling Program
3/27/12-Your Grad Path-Where the Jobs Are, Jacksonville Chamber & UNF Career Services
4/4/12 - The P90X workout and Effective Performance Compensation - 10 Keys to Success
4/4/12- How to Brand Yourself Online, JaxChamber & UNF Career Services
4/4/12- Create Your Own Job, JaxChamber & UNF Career Services
4/4/12- Your Grad Path-How to Brand Yourself Online, Jacksonville Chamber & UNF Career Services
4/10/12- Dealing With Disruptive Behavior in the Educational Environment, UNF CPDT- Corporate Care Works
4/11/12- Helping Young Professionals Find Jobs, Interns Bridge Social Media On-line Conference
4/11/12- Mistakes Job Seekers Make Online, Interns Bridge Social Media On-line Conference
4/11/12- Using Facebook to Help Your Students Find Jobs, Interns Bridge Social Media On-line Conference
4/12/12- The Connected Career Center: Prepare Your Students For The New Workplace Through Social Media and
Online Networking, Intern Bridge On-line Conference
4/12/12 - Linkedin Basics for Career Development, Intern Bridge On-line Conference
4/12/12- Students and Social Media: A Match Made in Job Search Heaven, Intern Bridge On-line Conference
4/12/12- The Age of Semantic Technology (MBTI), Interns Bridge Social Media On-line Conference
4/12/12- LinkedIn Basics for Career Development, Interns Bridge Social Media On-line Conference
4/13/12- Going Beyond LinkedIn Technology & the Changing World of Recruitment, Interns Bridge Social Media
On-line Conference
4/13/12- Leveraging Alumni to Help Students Get Jobs & Internships, Interns Bridge Social Media On-line Conference
4/13/12- The Future of Gen Y Careers
4/20/12- Generation W-Living Powerfully, GenWNow.com and UNF Women‟s Center
4/26/12- Ask an Expert: Revisiting the Strong Interest Inventory Assessment: What‟s New?, CPP Webinar
5/8/12– Keynote: Your Role in Transforming Your Culture
5/8/12– Strategies for Wellness, Optimistic Outlook and Peace
5/8/12– Excellence Awards Ceremony and Luncheon
5/8/12- Nuts and Bolts of Service Excellence, Teri Yanovitch,
5/8/12- Learn UNF: A VP Panel Discussion Highlighting UNF‟s Accomplishments and Future Initiatives
Computer Training
5/11/11– CMS Training
5/12/11- Online: P-Card Policies & Procedures Training, UNF CPDT
6/15/11- iPhone for Work: Increasing productivity for Busy Professionals, SkillSoft
6/22/11- Outlook 2077- Organize Your Email, UNF CPDT
7/12/11- Travel and Expense (TAR) Training (CON-107)
7/28/11- How Students Use the CSO System, CSO Interfase
9/26/11- What‟s New in Outlook & PowerPoint, UNF CPDT
10/6/11- Travel Training Finance, UNF Finance Department
10/12/11-Prezi – Effective Presentation Workshops
10/13/11-Travel and Expense Online TAR Training (CON-107)
10/14/11-Excel – Level 1
10/18/11- Email Efficiency and Etiquette, UNF CPDT
11/16/11-Creating and Managing Online Surveys
1/17/12- Introduction to Blackboard Collaborate 11 w/Corey Spivey
2/8/12- Perfect Interview –UNF Career Services Demo
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4/2/12- Training & Installation of RDC for Wells Fargo
6/22/12- Outlook 2007: Organize Your Email, UNF CPDT
6/25/12- CSO New System Training, CSO
Committee Participation
A&P Sick Leave Committee, Member
African American Faculty & Staff Association-Professional Development Committee, Member (Diversity
Initiative)
African American Faculty & Staff Association-Social Action/Welfare Committee, Member (Diversity Initiative)
African American Student Union-1st Empowerment Forum, Member (Diversity Initiative)
American Sign Language Instructor Search Committee, Member
Campus Security Authority, Member
Career Services Cheerios Committee
Career Services Professional Development Committee
Career Services, CSO Implementation Committee
Career Services, Webpage Committee, Member
Careers in Student Affairs Committee
CCEC Dean‟s Executive Committee
Clay County Supervisor of Pre-Interns and New Teachers (SPRINT) Search Committee, Member
Controller‟s Focus Group Meeting
Food Tasting Committee: MLK Luncheon
Outreach and Marketing Committee
Res Life: First Year Experience Committee (FYE)
School of Engineering Advisory Board
Search Committee – Director, Center for Professional Development & Training
Sister-to-Sister Planning Committee, Member (Diversity Initiative)
Social Action and Welfare Committee
Sport Management Assistant Professor Search Committee, Member
Student National Education Association, Faculty Advisor
Student Records Committee
Undergraduate Studies Council
UNF 2012 Leadership Summit Committee, Member (joined April 2012)
Brooks College of Health Living Learning Community Committee
Professional Memberships
American Counseling Association (ACA)
Florida Career Centers (FCC)- Directors of 10 State University Career Centers.
Jacksonville Chamber of Commerce
Jacksonville Community Council Inc.
National Association of Colleges and Employers (NACE)
National Board for Certified Counselors (NBCC)
National Career Development Association (NCDA)
National Notary Association-State of Florida
Northeast Florida Career Professionals Association
Professional Association of Diving Instructors (PADI) Professional Member, PADI Americas
Society of Human Resource Management (SHRM) - National
Society of Human Resources Managers (SHRM) - Jacksonville
Southeast Association of Colleges and Employers (SOACE)
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Community Service
Assumption Catholic Church - Jacksonville, FL
BCBS-Veteran‟s Network Group – Career Development Day, Jacksonville, FL
Career Planning Process, Duval Country Teen Court
CEMI Children‟s Ministry – Sunday School Teacher
Christ is the Answer Vacation Bible School Ministry
Church Volunteer
City of Jacksonville. Mayor Brown's Leaders In Training Program, Advisory Council Member. 2012
City Rescue Mission – Jacksonville, FL
Creekside High School – Wrestling Season / Concession Stand and Ticket Sales, St. Johns FL
Durbin Creek Elementary School - Book Fair Night , St. Johns FL
Duval County Schools, MBTI Presentation for AP Psychology Class, Oakleaf High School
Duval County Teen Court, Jacksonville, FL
Gate River Run – Downtown Jacksonville FL
ILRC of Florida: Career Day for HS w/ disabilities: Downtown Library, Jacksonville, FL
Jack & Jill of America, Student Leadership Program for High & Middle Schools, Andrew Jackson High School
Jacksonville Symphony Chorus
Making Strides Against Breast Cancer Team Recruitment Committee
Mt Olive Baptist Church: Choosing a major presentation, Jacksonville, FL
Mt. Olive Center for Education: community presentation: teen group, Jacksonville, FL
PACE/AVID Program: Career Mapping Workshop-4 Year Plan, Jacksonville, FL
The Importance of Career Exploration in College, St. John‟s Country Day School
The Jacksonville Commitment: Personality presentation for Englewood HS, Jacksonville, FL
The Jax Commitment (Englewood High School) Personality & Careers, Jacksonville, FL
The Jax Commitment, MBTI Interp: EHS, Jacksonville, FL
UNF Continuing Education, Legal Studies Division, Jacksonville, FL
University of Pittsburgh Alumni Association, NE Florida Chapter, President
North Florida Health Corps, AmeriCorps – Guest Speaker – Jacksonville, Florida
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EVALUATION/ASSESSMENT
Career Services continues the implementation of a comprehensive assessment and evaluation program to analyze and
evaluate the effectiveness of all career services, programs, and resources. Career Services staff members solicit feedback
from constituents to gain a better understanding of their needs and satisfaction levels. Programs are revised, added, or
eliminated based on feedback received. Below are brief summaries of the different components of the program:
ASSESSMENT PROGRAM COMPONENTS
1. Objectives and Outcomes
In March/April of each year, Career Services staff members review the past year's programs, schedule programs for the
upcoming Academic Year, and set objectives and outcomes. A complete schedule of programs/events and an Assessment
Program is developed for the upcoming academic year.
2. Staff Evaluation
As part of Career Services' assessment and evaluation program, staff members participate in an annual evaluation cycle of
goal setting and evaluation:
-March/April: Develop Individual and Department Objectives and Outcomes
-April/May: Annual Performance Evaluation (A&P)
3. Staff Accountability and Record-Keeping
Staff members maintain a number of record-keeping logs to track their
travel, long distance phone calls, job development, site visitation, and
liaison activity. Within 48 hours of conducting an outreach presentation,
staff members complete and submit a "Career Program/Outreach Report"
providing statistical data for career presentations. This information is
compiled in a spread sheet for the annual report. This form also
provides a means for doing a cost-benefit analysis. This report provides
data regarding dates and times, type of program, requestor, and a brief
cost breakdown for the program.
4. Budget Development
In March/April of each year, Career Services staff members create a
tentative calendar of programs and events and develop a budget to cover
the costs of all programs. Program summaries and evaluations are
considered at this time.
5. Annual Report
Compiled in June of each year, the Annual Report provides both narrative
and graphical descriptions of Career Services' programs and activities for the
Academic Year. The annual report also provides a statistical analysis of student and employer contacts throughout the year.
6. Staff Meetings/Minutes
Career Services staff members meet the first Tuesday of each month from 9:00 a.m.-10:00 a.m. to discuss upcoming
programs, services, policies and procedures, and other issues and concerns regarding all aspects of day-to-day operation.
Minutes are compiled and distributed to staff by noon,Wednesday of each week to document achievement of objectives and
outcomes.
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ASSESSMENT PROGRAM: SOURCES OF CONSITUENT FEEDBACK/INPUT
1. Online Comment Cards (Students and Alumni)
Our front office staff members ask students
who come into Career Services to take a few minutes to
complete an online comment card and provide feedback about on
their visit and the level of satisfaction with services.
2. Follow-up Survey- (Students)
In April of each year, Career Services sends a follow-up survey
to all students who registered with Career Services to get their
feedback about our services, programs and resources.
3. On-campus Recruiting Programs-(Employers)
Employers who recruit on our campus are asked to complete an
evaluation at the end of the day.
4. Program Evaluations- (Students and Employers)
Career Services has created a standard evaluation form that is used at all major career programs and workshops. These
evaluations ask participants (students and employers) to comment on the program and their level of satisfaction with the
program. A Program Summary is developed and written based on program registration and evaluation for all major
programs:
Fall Career Expo (September)
Pre-Law Day (October)
Pre-Med Seminar (October)
Graduate and Professional School Day (October)
Fall Education Job Fair (December)
Winter Career Expo (January)
Experience the Liberal Arts: Job and Internship Fair (March)
Healthy Future: Career Fair (March)
Spring Education Job Fair (April)
Explore-A Major Fair (April)
Teaching Careers for Non Education Majors (April)
Spring Career Expo (April)
5. Cooperative Education Program Evaluations- (Students and Employers)
The Cooperative Education Program uses a number of evaluations for both individual student work performance and to
assess the program. Forms include: Student Work Period Reports, Employer Evaluations, and Co-Op Orientation
Evaluation Forms.
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FUTURE DIRECTIONS
Career Services continues to develop and expand our wide range of career
services, programs and resources. Through partnerships with each of the UNF
Colleges, office space has been made available within each college to develop
a Career Services satellite office. By having Career Coordinators in each college,
Career Services has been able to reach more students and connect with more
faculty and ultimately engage more students in their own career development.
Staff members assigned as liaisons to these areas contact individual faculty
members, speak to departments, meet with student groups, and conduct career
presentations in classrooms. Each liaison is responsible for developing outreach
and marketing strategies to heighten awareness about Career Services in their
areas. In the 2012/2013 Academic Year we hope to continue to fully develop
these working relationships and increase student and employer participation in
all career programs.
The Career Discoveries Team headed by Associate Director, Vivian Senior, will continue to focus on programs and
services for freshmen, sophomores, and undecided or undeclared majors. Team members will strengthen working
relationships with the Academic Center for Excellence and the Office of Residential Life and continue outreach efforts
especially to the freshman class to attempt to engage them in the career development process early in their UNF career. For
the upcoming year, Career Services will continue to develop and implement a comprehensive marketing and outreach
campaign to increase awareness about Career Services and increase participation by students and graduates.
Career Services staff members will continue to focus on providing excellent customer services. All aspects of our customer
service should see big increases in levels of satisfaction.
FUTURE CHALLENGES
Communication with all constituents continues to be a major challenge for Career Services. Many students tell us that
“they didn‟t know Career Services was here” or “wasn‟t sure how they could help me.” It will be important to continually
reach out to all constituents to keep them informed about Career Services and to help them find our new location. .
We are optimistic about the 2012/2013 Academic Year in terms of employer participation and employment opportunities
for our students. We have already seen some increases in employer activity from the previous year and all signs are
pointing to a gradual economic recovery. We hope this will translate into increased participation by employers at all of our
major job fairs. We also hope that we will see large increases in the numbers of jobs being posted in Career Wings.
Years of budget cuts and freezes have hindered our ability to expand the career development services, programs, and
resources for UNF students and graduates. The sluggish economy has also resulted in fewer employers participating in
major career events which has had an impact on the amount of revenue generated by these events. This has also hindered
our ability to provide new and better services and programs for students. Career Services staff members continue to seek
out sponsorship opportunities with employers to help bring in additional funding to enhance services and programs.
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University of North Florida
Career Services
Goals and Objectives 2011-2012
Career Services Mission Statement:
Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals.
Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career
Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for
students and alumni.
Department Goal #1: Increase job and career opportunities for UNF students and graduates by developing and
maintaining effective working relationships with local area, regional, State, and National employers and/or
graduate and professional school recruiters.
University Goal # 4: Affirm the university's public responsibility through civic engagement and
community-based learning and research.
Division Goal # 2 Work with community partners to create student-centered experiences that transform
students to make significant contributions to their communities and become engaged citizens locally and
beyond. (Community Engagement)
Action 1a: Increase the number of job, internship, and co-op postings in Career Wings (Timeline: July 2011 –June 2012)
Persons responsible: Career Liaisons, Events and Marketing Coordinator, and Office Manager
Career Services Staff Members developed and maintained ongoing working relationships with national, state, and local area
employers looking to hire UNF students and graduates. See the attached listing of interactions with employers by the
Director and College Liaisons for detailed information about employer contacts with Career Services staff.
Action 1b: Hire Employer Relations Manager to focus on job development (increase the number of job, internship, and co-
op postings in Career Wings) for COAS and BCOH, and to a lesser extent COEHS and CCEC. Recruit Community-Based
Learning Partners for the four colleges. (Timeline: January 2012-June 2012) Person Responsible: Director.
Career Services anticipated the return of the A&P Career Coordinator Position #316430 from the Coggin College of
Business Career Management Center. Due to budget restraints the Coggin College of Business was unable to find
alternate funding to maintain the line and return it to Student Affairs and Career Services for the 2011-12 Academic Year.
Until this position is made available to Career Services, the Director and the College Career Liaisons will continue to work
with employers seeking to recruit UNF students. An online Job/Internship Posting System, Career Wings, is used to track
all employer activity including Community Based Learning Partners.
Action 2a: Develop and maintain employer/recruiter relations through on-campus recruiting events for each of the four
colleges. (Timeline: July 2011-June 2012). Persons Responsible: Career Liaisons, Events and Marketing Coordinator,
Office Manager.
Career Services offered a wide range of on-campus recruiting activities designed to help employers recruit UNF students
and graduates. On-campus recruiting programs included: Job fairs, on-campus interviews, information sessions,
information tables, and recruiting socials.
Action 2b: Hire Employer Relations Manager to increase on-campus recruiting activities. (Timeline: January 2012-June
2012) Person Responsible: Director.
As stated above, the transfer of this position for 2011-12 to Career Services was not possible. Career Services Staff
members continue to develop and maintain working relationships with employers to increase on-campus recruiting.
Action 3: Develop corporate sponsorships. (Timeline: July 2011– June 2012) Person responsible: Director
Employers are encouraged to support Career Services through various corporate sponsorships which include:
Advertisements in the EDGE E-magazines (Online Job Placement Guides); Advertisements in the Osprey Career Fair
Student Guide; Event Sponsorship; Resource Sponsorship and Room Sponsorship. Our sponsors this past year included:
Prudential, Meclabs, State Farm, Convergys, Mora Frozen Yogurt, Grimco, US Air Force, US Navy, UNF Graduate
School, Kaplan Test Preparation.
Outcome 1: There should be an increase in the total number of job, internship, and co-op postings in
Career Wings for the four colleges.
Outcome 2: There should be an increase in the number of employers, for the four colleges, participating in
Career Services‟ on-campus recruiting programs and events.
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Outcome 3: There should be an increase in Career Services‟ corporate sponsors.
Evaluation 1a: Analyze data from Career Wings to determine numbers of job, internship, and co-op
postings in system and compare to previous year. We should see at least a 10% increase in the total number
of job postings.
The total number of job and internship postings increased by 1818, from 827 to 2645, or a 219%
increase when compared to the previous year.
Evaluation 1b: Analyze data from Career Wings and compare to the previous year. We should see more
than a 10% increase in the total number of job postings in Career Wings. There will be a newly established
database of Community-Based Learning Partners.
The total number of job and internship postings increased by 2340, from 827 to 2645, or a 219%
increase when compared to the previous year.
Community-Based Learning Partners, in Non-Profit or Government settings, totaled 123 in Career
Wings.
Employers registered in Career Wings increased by 845, from 4132 to 4977, or a 20% increase when
compared to the previous year.
Evaluation 2a: Analyze data from Career Wings to determine the number of employers who participated
in on-campus recruiting programs and events; compare to previous year. We should see at least a 10%
increase in total employer and recruiter participation.
On-campus Interviews: increased from 6 to 24 300% increase
Information Sessions: increased from 39 to 48 37% increase
Information Tables: increased from 20 to 41 105% increase
Job Fairs/Recruiting Events: increased from 248 to 286 15% increase
Total Number of Employers: increased from 313 to 399 27% increase
Evaluation 2b: Based on analysis of Career Wings data, we should have at least a 10% increase in the
number of employers/recruiters participating in on-campus recruiting programs.
The total number of employers/recruiters increased by 86, from 313 to 399 or a 27% increase when
compared with the previous year.
Evaluation 3: Compare the total number of corporate sponsorships for the current year with the previous
year. We should see at least a 10% increase.
Sponsorship revenue increased from $4400 to $10,050 or an increase of 139% from the previous year.
Continuous Improvement:
Having a person dedicated to employer outreach is critical for Career Services to truly increase the number of employers
participating in on-campus recruiting activities and posting jobs and internships. We continue to hope that the University
Budget situation will improve to where the A&P Coordinator Position #316430 can be transferred from Coggin College of
Business Career Management Center to Student Affairs and Career Services. This position would certainly augment the
job development and employer relations activity that is currently being done by the Director and the College Career
Liaisons. Our staff members meet with employers or communicate via phone and email to provide information about the
range of on-campus recruiting programs offered. Having an employer relations person to cultivate employer relationships
in the Greater Jacksonville Area will help increase the number of job and internship opportunities for UNF students and
graduates. For the 2012-13 Academic Year we will look to increase the number of Co-op and Internship opportunities with
emphasis on College of Arts and Sciences students. With a sluggish economy and tight job market, Liberal Arts majors
lacking any type of hands-on experience are at a disadvantage. Providing more experiential learning opportunities for Arts
and Sciences students will ensure valuable hands-on experience and enable them to develop marketable skills sought by
employers.
Department Goal #2: Develop and implement a comprehensive outreach and marketing program to increase
awareness for all constituents about Career Services‟ programs and resources.
University Goal: #2 Recruit and support a diverse community of students, faculty and staff, who will
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contribute to and benefit from the University‟s Mission
Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
Action 1: Increase the department‟s communication with students and alumni through the use of Facebook.com (Timeline:
June 2011 – May 2012). Person Responsible: Events Coordinator, Jocelynn Heck and Office Manager, Ann Lelis
Career Services significantly increased its communication and activity on the department‟s Facebook page. Postings
included various recruiting opportunities, upcoming events, links to career oriented articles about the job market or tips for
college students regarding careers, event photos and student honors. A Work Study student was also utilized to help the
Events Coordinator maintain a more consistent flow of information on the department‟s page and provide feedback on the
effectiveness of the Page from a student‟s perspective.
The Events Coordinator also expanded the promotion our Facebook page by adding the icon and link to all staff Outlook
signatures, on our website and including it on e-marketing blasts and flyers. The Page was further promoted at orientations
and class presentations by Career Counselors and Liaisons.
Action 2: Increase visibility and use of informational career videos and interactive resources on the Career Services‟
website (Timeline: June 2011 – May 2012). Person Responsible: Director, Rick Roberts.
Career Services contracted with an outside vendor which produces a series of short informational Videos called “Career
Spots.” We had hoped to have the videos linked on our Website by early January. However, it took much longer than
anticipated to get the Agreement approved by UNF Legal Counsel and it was decided to postpone the launch of the Videos
to July 1, 2012. The Video topics will include: “Career Center Benefits,” “Career Fair Success,” “Finding a Job Co-
op/Internship,” “Google Yourself,” “Importance of Networking,” “Interview Dress for Men,” “Interview Dress for
Women,” “Make Your Resume Pop,” “Perils of Social Networking,” “Researching Companies,” “The Cover Letter,” “The
Elevator Pitch,” “The Interview,” “Top 10 Interview Mistakes,” “What Recruiters Look For,” and “Your INFOmercial.”
These videos run from 2-4 minutes each and are professionally produced.
Action 3: Promote the Career Wings system on-campus to students (Timeline: June 2011 – May 2012). Person
Responsible: Event Coordinator, Jocelynn Heck .
Career Services launched a “Career Wings” campaign which included placing promotional banners and grounds signs in
strategic campus locations. Approximately 20-30 ground signs were placed in strategic high traffic locations on-campus
(during a specified week time frame), two banners were prominently displayed on Building 2 and another in the large
window in the Career Library in Career Services.
Action 4: Increase the awareness of Career Services through on-campus presentations, meetings with faculty and/or
interaction with other on-campus constituents (Timeline: June 2011 – May 2012). Persons Responsible: Career Liaisons,
Career Counselor and Associate Director, Vivian Senior.
The liaison to the Brooks College of Health conducted 50 presentations and made 45 contacts with faculty,
administrators, and student group leaders.
The liaison to the College of Computing, Engineering, and Construction conducted 34 presentations and made 43
contacts with faculty, administrators, and student group leaders.
The liaison to the College of Education and Human Services conducted 35 presentations and made 41 contacts with
faculty, administrators, and student group leaders.
The liaisons to the College of Arts and Science conducted 98 presentations and made 89 contacts with faculty,
administrators and students group leaders. Valarie Robinson conducted 59 presentations and made 46 contacts with
faculty, administrators, and student group leaders. Dee Dee Wyckoff conducted 39 presentations and made 43 contacts
with faculty, administrators and student group leaders.
The Associate Director conducted 36 presentations and made 21 contacts with faculty, administrators, and student group
leaders.
The Career Counselor (and a team of Peer Advisors) conducted 82 presentations and made 49 contacts with faculty,
administrators, and student group leaders.
Director, Rick Roberts also attended the monthly meetings of the Academic Advising Council to make announcements
about upcoming Career Services events and to keep advisors informed about services and programs.
Action 5: Market the Career Services‟ new domain name and redesigned website (Timeline: June 2011 – May 2012).
Person Responsible: Event Coordinator, Jocelynn Heck
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The new Career Services‟ domain name and redesigned website, inclusive of a RC Code, was promoted through all
standard marketing tools and resources for events and programs. These tools included: e-marketing, flyers, large
sidewalk signage, bulletin boards, online calendars, Facebook Page and Osprey Update.
The new website was added to all staff Outlook signatures as a promotion on all correspondences with students, alumni,
and faculty, staff, employers, parents and community members.
Matching funds received from the Coca-Cola Company covered 500 promotional t-shirts as giveaways for students.
The new website and domain name was also included in the Career Wings marketing campaign.
Outcome 1: Students and alumni will learn more about upcoming events, programs, services and
recruiting opportunities provided by Career Services through the department‟s Facebook.com page.
Outcome 2: There will be an increase of students utilizing the informational career videos and interactive
resources available on the Career Services‟ website.
Outcome 3: There will be an increase in students accessing and using the Career Wings system.
Outcome 4: Faculty and other on-campus constituents will be more informed and aware of services
provided to students through Career Services.
Outcome 5: All constituents will be able to locate and utilize the information and resources available on
the Career Services‟ website.
Evaluation 1: Calculate the number of students and alumni who “like” the department‟s Facebook.com
page. We should see at least a 10% increase.
Career Services more than exceeded this goal with an increase from 67 to 230 “Likes” or 243% increase in
when compared to the previous year. There were also approximately 2,837 views of the Wall tab and 184
views of the Notes tab.
Evaluation 2: Calculate the number of students and alumni who use the informational career videos and
interactive resources on the website. We should see a 10% increase.
The launch of the Career Videos, “Career Spots” was delayed until July 1, 2012.
Evaluation 3: Calculate the number of new students and alumni in Career Wings. We should see at least a
10% increase.
The total number of number of new students and alumni in Career Wings increased by 1040, from 2551 to
3591, or a 41% increase when compared to the previous year.
Evaluation 4: Calculate the number of presentations and meetings with faculty and other on-campus
constituents. We should see at least a 10% increase. We should also see at least a 5% increase in the
number of students who choose faculty and/or other on-campus constituents as the means by which they
heard about Career Services on the annual follow-up survey.
The liaison to the Brooks College of Health had a 22% increase in presentations
and a 10% increase in faculty and on-campus constituent contacts.
The liaison to the College of Computing, Engineering, and Construction had an 8% decrease in
presentations and a 59% increase in faculty and on-campus constituent contacts.
The liaison to the College of Education and Human Services had a 46% increase in presentations and a
20% increase in faculty and on-campus constituent contacts.
The liaisons to the College of Arts and Sciences had a 38% increase in presentations and a 154% increase
in faculty and on-campus constituent contacts. Valarie Robinson had a 55% increase in presentations and a
44% increase in faculty and on-campus constituent contacts. Dee Dee Wyckoff had a 3% increase in
presentations and an 760% increase in faculty and on-campus constituent contacts.
The Associate Director had a 22% decrease in presentations and a 62% increase in faculty and on-campus
constituent contacts. (The decrease was due to family medical leave requiring the reassigning of several
presentations to other staff members).
The Career Counselor had a 26% increase in presentations and a 250% increase in faculty and on-campus
constituent contacts.
Based on the Career Services annual follow-up survey, there was an overall increase in the number of
students who indicated that they heard about Career Services through an on-campus constituent (Faculty,
Staff/Administrators, Residential Life Staff, Academic Advisor) from 32.269% to 35.705%. This was an
increase of 3.436% from last year.
Evaluation 5: Calculate the number of constituents that visit the main page of the Career Services‟
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website. We should see a 10% increase.
According to Google Analytics, unique visitors to our website decreased by 2449, from 20,689 to 18,240
or a 12% decrease when compared to the previous year. The Career Services website migrated to the new
UNF Webpage Templates in February 2012. Some of the data from Google Analytics was lost during this
transition.
Continuous Improvement:
Career Services continues to focus resources on marketing and outreach programs in an effort to reach students and
promote our services and programs. One key area will be to continue to maximize and increase the effectiveness of the
department‟s communication and use of social media, specifically Career Services‟ Facebook Page. Career Spots should
be an excellent addition to the Career Services Website by offering a series of short, informative and entertaining videos on
a range of career topics. Students prefer the quick and easy “sound bites” and should gravitate to this series of videos.
We will include these resources in our overall marketing campaign.
The Career Services website is now completely migrated to the new UNF templates. For the 2012-13 Academic year,
webpages will continue to be updated or revised and graphics will be updated or added to pages to make them more user-
friendly for students. Google Analytics are now in place for the new website and we should be able to better track webpage
activity. We will also continue to meet with on-campus constituents (faculty members, staff/administrators, academic
advisors, and Residential Life Staff) to keep them informed about our services, resources, and programs. Keeping key
constituents informed will increase our outreach to students and facilitate appropriate referrals. Word of mouth continues
to be the most powerful marketing method and student-to-student referral is the highest percentage of referrals to Career
Services. We continue to focus on our customer service to increase student satisfaction and ultimately, student referrals.
Department Goal #3: Develop and enhance Career Services webpages
University Goal: #5 Secure fiscal, physical and technological resources aligned with the University‟s mission
and values.
Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
Action 1: Career Services staff members will update content on the Career Services web pages (Timeline:
June 2011-August 2011). Persons Responsible: All Staff members
The Career Services webpages were updated and converted to the new UNF Template between July, 2011 and February
2012.
Action 1b : Develop a Career Services website committee to monitor and make recommendations for webpage
enhancements (Timeline: July 2011) Person Responsible: Director, Rick Roberts
A Career Services Website Committee was formed consisting of Director, Rick Roberts, Career Coordinator, Valarie
Robinson, Office Manager, Ann Lelis, and Events Coordinator, Jocelynn Heck. The committee met throughout the
Academic year to review Career Services webpages and to look for ways to improve navigation and functionality.
Action 2: Utilize new UNF templates to revise all Career Services web pages. (Timeline: Summer 2011). Persons
Responsible: Director, Rick Roberts, Coordinator, Jocelynn Heck.
All Career Services webpages were converted to the new template and were migrated in February, 2011.
Action 3a: Hire OPS Student Graphic design/Multi-media Specialist to enhance webpage graphics (Timeline:
July 2011) Person Responsible: Director, Rick Roberts
Budget restraints continue to restrict Career Services‟ ability to hire an OPS Graphic Design/Multi-media specialist and
Director Rick Roberts developed and maintained all Career Services webpages.
Action 3b: Add new graphics to webpages, update all content, and improve all navigation for Career Services webpages
(July-December 2011). Person Responsible: Director, Rick Roberts
This is an ongoing process to add graphics to each of the individual webpages. Based on feedback from the Career
Services Website Committee, we continue to look for ways to improve navigation and functionality of all pages.
Action 3c: Develop and upload series of “YouTube” style videos on variety of career development topics (e.g. “Make most
of a Job Fair”, “Resume writing Tips”, “Interview Tips”, “Your 30 Second Elevator Speech to Employers”, etc.). (Time
Line: July 2011-June 2012). Person Responsible: Director, Rick Roberts
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After estimating the cost of creating a series of videos, staff time, etc, it was determined that it would be much more
economical to contract with an outside vendor to add these videos. Career Services has now contracted with an outside
vendor which produces a series of short informational Videos called “Career Spots.” We had hoped to have the videos
linked on our Website by early January. However, it took much longer than anticipated to get the Agreement approved by
UNF Legal Counsel and it was decided to postpone the launch of the Videos to July 1, 2012. The Video topics will
include: “Career Center Benefits,” “Career Fair Success,” “Finding a Job Co-op/Internship,” “Google Yourself,”
“Importance of Networking,” “Interview Dress for Men,” “Interview Dress for Women,” “Make Your Resume Pop,”
“Perils of Social Networking,” “Researching Companies,” “The Cover Letter,” “The Elevator Pitch,” “The Interview,”
“Top 10 Interview Mistakes,” “What Recruiters Look For,” and “Your INFOmercial.” These videos run from 2-4 minutes
each and are professional produced.
Outcome 1a: Students who utilize the Career Services website should indicate a high level of
satisfaction.
Outcome 2: There should be an increase in the number of students accessing the Career Services web
page.
Evaluation 1a: A follow-up survey will be sent to all students who are registered with Career Services
(through “Career Wings”). At least 75% of those students who utilized the Career Services webpage will
indicate: "Excellent" or "Very Good" when asked: "Please rate the Career Services webpage."
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. Of those
students who indicated they utilized the Career Services Website, 85% indicated 40% “Excellent” or
“Very Good.”
Evaluation 1b: Using a Webpage tracking system (Google Analytics), record the number of students who
accessed and utilized the Career Services website and compare to the previous year. We should see at least
a 10% increase in student usage.
According to Google Analytics, unique visitors to our website decreased by 2449, from 20,689 to 18,240
or a 12% decrease when compared to the previous year. The Career Services website migrated to the new
UNF Webpage Templates in February 2012. Some of the data from Google Analytics was lost during this
transition.
Continuous Improvement
The development and maintenance of the Career Services website requires a lot of time and attention to detail to add the
graphics, work on functionality, etc. Director of Career Services, Rick Roberts, continues to work on all Career Services
Webpages to add graphics, improve navigation, etc. Career Services staff members provide updates to those webpages
that are associated with their College or Unit. We continue to hope that employer participation in job fairs will increase to
a point where our budget will allow us to hire an OPS Student Graphic Designer to work on our pages to improve the look
and functionality of all pages. During the Summer of 2012, Career Services staff members will review all department
webpages and edit and add content and graphics. The Career Services Website Committee continues to meet to look for
ways to improve the students‟ experience when they access the website. Links to the Career Services Social Media site,
Facebook, has been added to the Career Services webpages to increase student traffic to that site.
Department Goal #4: Enhance the Career Development program for deciding and exploring students.
University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic
achievement, and personal growth.
Division Goal 1: Cultivate a supportive and inclusive environment that promotes holistic student
development to ensure an optimal learning experience. (Holistic Student Development)
Action 1: Enhance existing and develop new career development services and programs. (Timeline: June 2011-May 2012)
Persons Responsible: Associate Director, Vivian Senior, and Career Counselor, Paula Michael Dass
Revamped the Explore-A-Major-Fair to include more “hands-on” involvement by ACE in the planning and
implementation of the event. The event‟s name changed to “UNF Majors & Minors Fair”.
Partnered with the Women‟s Center to host a Fashion Show to teach students about casual and professional dress attire.
Created an employer social networking event with the LGBT Resource Center.
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Collaborated with the Jacksonville Regional Chamber of Commerce for new career planning workshops covering
workforce trends, networking and entrepreneurship.
Presented two workshops in Professional Etiquette and Professional Development targeted to Student Government.
Revamped the presentation provided for new students during freshman orientation to emphasize the importance of early
career counseling interventions for major selection and career exploration. Also, revamped the separate presentation for
participating parents.
Conducted targeted career assessment workshops for select students in the Honor‟s Program.
Provided targeted employability skills workshops for select students in the SIFE student group.
Enhanced career assessment group interpretations for deciding and exploring students and other targeted populations.
Action 2: Increase collaboration with campus and community constituents. (Timeline: June 2011-May 2012) Persons
Responsible: Associate Director Vivian Senior, and Career Coordinator Paula Michael Dass.
Collaborated with AASU in the planning and implementation of a career empowerment conference. Facilitated multiple
career planning and employability skills workshops at the event.
Developed a partnership with the Military & Veteran‟s Resource Center.
Maintained a partnership with Student Government resulting in presentations for this targeted group.
Developed a stronger working relationship with the Office of Parent and Family Programs.
Maintained a strong relationship with Enrollment Services in coordinating presentations for new student orientations.
Collaborated with the student group, SIFE, in providing resume coaching tips for their planning of a community outreach
initiative with high school students.
Developed relationships and accepted invitations to speak at local high schools and other non-profit organizations to
provide early targeted career interventions to students.
Developed a strong collaborative relationship with a representative at the Jacksonville Chamber of Commerce to bring
local employers to UNF for career programming and events.
Action 3: Enhance career education materials and resources. (Timeline: June 2011-May 2012) Persons Responsible:
Associate Director Vivian Senior, and Career Coordinator Paula Michael Dass.
Developed online and hard-copy career resources for the veteran population.
Updated Bulletin Board displays for ACE and other targeted locations to promote career planning programs, career
counseling services and career exploration resources.
Increased participation in tabling events at Market Days and Residence Life areas to promote career counseling and
assessments.
Developed new flyers promoting the value of career counseling and assessments and other programs and services.
Action 4: Collaborate with College Liaisons to identify faculty for conducting classroom presentations targeted to freshman
and sophomores. (Timeline: June 2011-May 2012) Persons Responsible: Associate Director Vivian Senior, and Career
Counselor Paula Michael Dass.
Student outreach efforts were re-directed to tabling events at Residence Life and Market Days at the Student Union.
Action 5: Collaborate with the Program Director of the UNF Mental Health Counseling Program to continuously recruit
and secure Counseling Interns. (Timeline: June 2011-May 2012) Persons Responsible: Associate Director Vivian Senior.
Scheduled individual meetings to ensure our internship experience aligns with the Mental Health Counseling Program
requirements, particularly in regards to ensuring a strong career counseling focus and appropriate supervision.
Attended a Site Supervisor Training program conducted by counseling faculty members.
Invited to present at the Mental Health Counseling Internship Fair.
Received excellent feedback regarding the supervision and skill development to current interns for 2011-2012.
Secured a new intern for the 2012-2013 year.
Action 6: Collaborate with the Parent Association to develop presentations and resources targeted to parents. (Timeline:
June 2011-May 2012) Persons Responsible: Associate Director Vivian Senior.
Coordinated our participation in weekend programming. Facilitated two newly developed presentations targeted to
sophomores, juniors and their parents.
Developed and submitted targeted articles for the regularly distributed parent newsletter.
Developing the initial planning stages of a new career mentor program consisting of parents, and other professionals, for
information interviews with students.
Action 7: Revamp and streamline training and implementation of the Peer Advisor Program targeting knowledge and
skills to provide career development and exploration assistance during walk-in hours. (Timeline: June 2011-May 2012)
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Persons Responsible: Career Counselor, Paula Michael Dass.
Provided more direct supervision and training to improve interactions and student engagement at tabling events targeting
deciding and exploring students.
Partnered new Peer Advisors with more established Peer Advisors for job shadowing during training.
Revisited customer service and basic helping skills.
Updated resume and cover letter training materials and included more role-playing activities to increase their level of
competence with resume and cover letter critiques.
Outcome 1: Students will learn how to engage in self-assessment activities targeted to identifying suitable
majors and career options.
Outcome 2: Students will learn how to explore majors, careers and gain an understanding of occupational
and employment trends.
Outcome 3: The number of students participating in career counseling services will increase.
Outcome 4: The number of students participating in career development programs and events will
increase.
Evaluation 1: A follow-up survey will be given to students utilizing career counseling services. At least
75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career
counseling services I know how to make informed decisions when identifying and choosing a major or
career path?”
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. Of those who
indicated they utilized career counseling services, 93% responded “Strongly Agree” or “Agree”.
Evaluation 2: A follow-up survey will be given to students participating in career development programs.
At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to
teach you how to identify and explore suitable majors and career options. Did we meet this goal?"
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. Of those who
indicated they utilized career counseling services, 90% indicated “Strongly Agree” or “Agree”.
Evaluation 3: Calculate the number of students participating in career counseling services. We should
see at least a 10% increase.
There was a 4% decrease in the number of students participating in career counseling services. (This
decrease was due to the Associate Director‟s family medical leave. We also had less staff available to
provide career counseling service hours due to decreased intern availability).
Evaluation 4: Calculate the number of students participating in career development programming and
events. We should see at least a 10% increase.
There was an 13% increase in the number or programs offered and a 17% increase in the number of
students participating in career development programming and events.
Continuous Improvement
The Career Discoveries Unit consists of full-time National Certified Counselors who possess specialized education and
training to assist students with identification and clarification of personality traits, interests and values to choose majors,
explore careers and workplace trends and determine career direction. When available, trained Graduate Counseling Interns
assist this unit. A lack of an adequate number of staff to serve more students and offer additional programs continues to be
a challenge. We continuously seek ways to enhance and improve our delivery of programs and services targeted to
freshman, sophomores and any deciding and exploring students. While we noticed increases in the overall number of
students participating in career discoveries programming, our challenge and focus will continue to consist of implementing
marketing and outreach strategies to engage more students earlier during their college careers in career counseling services.
Department Goal #5: Offer resources that teach students employability skills for professional development. University Goal # 2: Recruit and support a diverse community of students, faculty, and staff who will
contribute to and benefit from the University's Mission
Division Goal 5: Implement staff training opportunities addressing relevant, current and cutting edge
trends and research in the field of student affairs which prepares staff to work effectively and efficiently
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with students and their development. (Staff Development)
Action 1: Career Services liaisons will market, organize, and implement the S.T.A.R. Program in each of their respective
colleges. They will encourage participation in workshops and activities related to professional development. (Timeline:
June 2011-May 2012). Persons Responsible: Career Liaisons.
Career Services continues to utilize a range of outreach strategies to encourage students to participate in the S.T.A.R.
Programs. College Career Liaisons work with faculty members in their respective colleges to incorporate the S.T.A.R.
Program into their Course Syllabi.
Action 2: Utilize a wide variety of outreach and marketing strategies to promote the S.T.A.R. Program to employers.
Recruiters and employers will be informed about the S.T.A.R. Program and opportunities to participate in workshops and
practice interviews. (Timeline: June 2011-May 2012). Persons Responsible: Career Liaisons and Events and Marketing
Coordinator, Jocelynn Heck.
Throughout the year, Career Services sends out promotional notices through email newsletters to all employers registered in
the Career Wings System. The S.T.A.R. program is highlighted in these emails to inform employers about the program.
Employers are invited to participate in Panel Presentations and the Practice Interview Program.
Outcome 1a: There will be an increase in the number of students participating in the S.T.A.R. Program.
Outcome 1b: Students who attend the resume and job search workshops and have their resume critiqued
will learn how to develop a resume, write cover letters, and conduct job search campaigns.
Outcome 1c: Students who attend interviewing workshops and have a practice interview will learn how to
present themselves effectively to employers in an interview.
Outcome 2: Employers will acknowledge higher levels of student job preparedness at major career events
and acknowledge that student resumes were satisfactory and appropriate.
Evaluation 1a: Utilize the Career Wings System to track the number of students who participated in each
component of the STAR Program and compare to last year. We should see at least a 10% increase in the
number of students participating in the program.
Total student participation in the STAR program increased by 931, from 1403 to 2334 or a 66% increase
when compared to the previous year. The number of students completing all STAR steps increased by 24,
from 496 to 520 or a 5% increase when compared to the previous year.
# OF STAR Completed: BCOH COAS CCEC COEHS CCOB Total
Summer 11 5 52 1 17 n/a 75
Fall 11 49 131 1 17 n/a 198
Spring 12 53 148 2 44 n/a 247
107 331 4 78 n/a
Total # of S.T.A.R. (May 1,
2011 - April 27, 2012) 520
Total Number of Students Who Participated In STAR Program by Colleges/Year in School
July 1, 2011- June 30, 2012
Freshman Sophomore Junior Senior Post Bacc Grad Doctoral Alumnus Total YTD
BCOH 9 14 14 55 2 6 9 109 109
COAS 46 58 241 432 46 63 189 1075 1075
CCEC 2 9 184 83 55 21 65 419 419
COEHS 3 10 35 79 7 6 37 177 177
UNDECIDED 15 12 3 3 1 0 1 35 35
CCOB
75 103 477 652 111 96 0 301 1815
Note: The numbers participated from May 1, 2011 – June 30, 2011 cannot be accurately determined due to a
system programming error encountered with the switch from Simplicity to CSO.
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Evaluation 1b: A follow-up survey will be given to students who completed the Resume Workshop on
resume, cover letters, and job search. At least 75% of respondents will answer "Strongly Agree" or
"Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover
letters and conduct a job search campaign. Did we meet this goal?"
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. Of those who
indicated they participated in the S.T.A.R. Program, 97% answered "Strongly Agree" or "Agree". In
addition, evaluation forms were distributed to all students who attended the S.T.A.R. Resume and Cover
Letter Writing Workshop and the S.T.A.R. Job Search Strategies Workshops of which 93% indicated
“Excellent” or “Very Good” when asked if we met our goal to teach them how to develop and create
targeted resumes and letters and 91% indicated “Excellent” or “Very Good” when asked if we met our goal
to teach them how to plan and execute an effective job search.
Evaluation 1c: A follow-up survey will be given to students who completed the Interviewing Workshop.
At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question:
"Our goal was to teach you how to effectively present your qualifications to employers in an interview.
Did we meet this goal?"
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. Of those who
indicated they participated in the S.T.A.R. Program, 98.6%. “Strongly Agree” or “Agree”. In addition,
evaluation forms were given to all students who attended the S.T.A.R. Interview Workshops of which 95%
indicated “Excellent” or “Very Good” when asked, “How well did we meet our goal to teach you interview
skills and strategies that will help obtain job offers?”
Evaluation 2: Evaluations will be given to employers who attend major career programs and job fairs. At
least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed
knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked:
"Quality of student resumes received?”
Employer feedback for each of the major career programs is given below:
“Students Seemed Knowledgeable and prepared for the Event”
Osprey Career Fair- September 20, 2011: 61% Excellent or Very Good
CCEC Employer Showcase- October 4, 2011 77% Excellent or Very Good
Pre-Law Day- October 13, 2011 95% Excellent or Very Good
Physical Therapy Job Fair- November 15, 2011 100% Excellent or Very Good
Osprey Career Fair-February 2, 2012 73% Excellent or Very Good
CCEC Employer Showcase- February 29. 2012 77% Excellent or Very Good
Education Job Fair- April 23, 2012 100% Excellent or Very Good
UNF Alumni Job Fair- May 15, 2012 62% Excellent or Very Good
“Quality of student resumes received?”
Osprey Career Fair- September 20, 2011: 59% Excellent or Very Good
CCEC Employer Showcase- October 4, 2011 73% Excellent or Very Good
Pre-Law Day- October 13, 2011 N/A
Physical Therapy Job Fair- November 15, 2011 83% Excellent or Very Good
Osprey Career Fair-February 2, 2012 65% Excellent or Very Good
CCEC Employer Showcase- February 29. 2012 65% Excellent or Very Good
Education Job Fair- April 23, 2012 80% Excellent or Very Good
UNF Alumni Job Fair- May 15, 2012 75% Excellent or Very Good
Continuous Improvement:
Employer feedback for the major job fairs and career programs shows some mixed results. For many of the programs we
did see that at least 75% of employers indicated that students were prepared and their resumes were excellent or good.
However, for some of the programs (Both Osprey Career Fairs, CCEC Employer Showcase Spring and UNF Alumni Job
Fair) we did not meet our anticipated goal of 75% Excellent or Very Good ratings. These ratings were based on feedback
received from employers attending our job fairs and major career programs. It is possible that many students who attend
these events did not have their resume critiqued by Career Services staff members. Therefore, we were unable to have any
input regarding the quality of their resumes. That being said, helping students prepare to meet with employers continues to
be a high priority. We will continue to market the S.T.A.R. program to students to increase student participation and look
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to increase the employer ratings of our students‟ resumes. For the 2012-13 Year we are going to change our Student
Evaluations which are given to students attending major job fairs and events to ask them “Have you utilized any services of
Career Services?” This will enable us to calculate the number of students or alumni who attend a job fair or event but have
not been to Career Services for assistance with their resume or interview skills.
Department Goal #6 Ensure effective and efficient delivery of career planning services to all constituents.
University Goal #2: Recruit and support a diverse community of students, faculty and staff, who will
contribute to and benefit from the University‟s Mission.
Division Goal 4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
Action 1: Maintain qualified and effectively trained frontline full-time and student staff members. (Timeline: June 2011-
May 2012). Person Responsible: Associate Director, Vivian Senior
Conducted training sessions with frontline student staff at the beginning of the fall semester. Topics included customer
service, professional etiquette and appropriate work attire.
Streamlined supervision of student staff to ensure effective front-line assignments and overall delivery of services.
The Program Assistant provided daily supervision of student staff and provided weekly updates and announcements.
Action 2: Update the process and format for all evaluative forms and tools assessing programs, services, and events.
(Timeline: June 2011-May 2012. Person Responsible: Events and Marketing Coordinator, Jocelynn Heck.
The evaluation forms and surveys utilized at all major department events were assessed at the beginning the fall semester to
ensure they were consistent across the board, in-line with the goals of the annual report and to see if any new or additional
information needed to be asked to improve the event or program. For instance, a suggested time frame question was added
to the Graduate and Professional Schools evaluation for students and employers to determine if the current time frame was
the best for this event. For the Alumni Job Fair, a new question asking if alumni/students were registered in Career Wings
was added as well as if they were currently active with the Alumni Association. The events coordinator also reviewed the
end of the year survey and provided feedback and revisions to the Director as well as recommendations for the 2012-2013
end of the year student survey.
Action 3: Career counselors and college liaisons will demonstrate appropriate expertise and effective application of helping
skills when assisting students. Persons Responsible: Career Counselors and Career Coordinators.
Career Counselors/Coordinators participated in an Intern Bridge On-line Conference webinar January 2012 focused on
effective delivery of career development programs and services. Topics included internships, marketing and outreach,
resume writing, and interviewing. An additional webinar was utilized in April 2012 focusing on Social Media strategies.
Career Counseling staff participated in webinars facilitated by CPP, world leader in personality, career, and
organizational development assessments, focused on the effective use of career assessments when counseling deciding
and exploring students.
Various additional professional journals and articles were regularly consulted to remain current with job market trends.
Action 4: Develop an employer advisory board to provide feedback regarding employer services and programs. (Timeline:
July 2011 – June 2012) Person Responsible: Director Rick Roberts or Employer Relations Manager
Career Services had hoped to centralize the employer relations point of contact with the return of A&P Career Coordinator
Position #316430 from the Coggin College of Business Career Management Center. Due to budget restraints the Coggin
College of Business was unable to find alternate funding to maintain the line and return it to Student Affairs and Career
Services. Therefore, employer relations continues to be decentralized with Career Services Director and the College Career
Liaisons working with employers seeking to recruit UNF students. Each of the Colleges has an employer advisory board
in place which is chaired by each of the College Deans. The College Career Liaisons work with the Deans to coordinate
employer recruiting activities within each college. The Deans refer employers seeking to recruit their students to the
College Liaisons to provide assistance. Career Services staff members also gain an understanding of employers‟ needs
through individual meetings, follow-up surveys, recruiting evaluations, and job fair and program evaluations. This
feedback enables us to strengthen and develop employer relations programs.
Outcome 1: Student responses on evaluations and follow-up surveys should indicate high levels of
satisfaction with Career Services' overall customer service.
Outcome 2: Students will indicate high levels of satisfaction regarding the friendliness, responsiveness
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and ease of contacting Career Services.
Outcome 3: Students will indicate high levels of satisfaction regarding effectiveness and assistance
provided by career counselors and college liaisons.
Outcome 4: Employer feedback will indicate high levels of satisfaction with Career Services‟ customer
service.
Evaluation 1: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate Career Services‟ overall customer service.
A Follow-up Survey was distributed in April 2012 to all students registered in Career Wings of which
84% of respondents indicated “Excellent” or “Very Good.”
Evaluation 2: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services.
A Follow-up Survey was distributed in April 2012 to all students registered in Career Wings of which
85% indicated “Excellent” or “Very Good” when rating “friendliness and responsiveness of staff” and
79% indicated “Excellent” or “Very Good” when rating “ease of contacting Career Services.”
Evaluation 3: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate their career counselor‟s or college liaison‟s knowledge, openness, and interest in
providing assistance.
A Follow-up Survey was distributed in April 2012 to all students registered in Career Wings of which 81%
of respondents indicated “Excellent” or “Very Good” when rating “career counselor/career liaison was
knowledgeable” and 80% indicated “Excellent or Very Good” when rating “Career counselor or career
liaison was open and interested. Career Services received several positive comments regarding delivery of
customer service.
Evaluation 4: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree”
when asked if they would refer Career Services to a friend.
A Follow-up Survey was sent out in April 2012 to all students registered in Career Wings. 98% of
respondents replied “YES” when asked if they would refer a friend or student to Career Services.
Evaluation 5: Using a follow-up survey and evaluation forms, 75% of employers should indicate
"Excellent" or "Very Good" when asked to rate Career Services‟ customer service.
All Employers who participate in on-campus recruiting activities are asked to complete an evaluation form.
Of those employers who participated in recruiting and responded: 94% replied “Excellent” when asked to
rate the “planning and organization of the event” and 100% replied “Excellent” when asked to rate the
“availability, cooperation and helpfulness of staff.”
Continuous Improvement
Career Services Staff members continue to focus on customer service for all constituents. Obviously, students are the main
priority and we look for ways that we can better serve students. The S.T.A.R. program was created to help students prepare
for the world of work and to present themselves in a professional manner to employers. We look to schedule workshops
and major programs at times that are well suited to the students‟ schedules. We have added “Walk-in” times to make it
easier for students to be seen by a Career Coordinator/Liaison or other staff members for career planning assistance or to
have their resume or cover letters critiqued. We also scheduled local area recruiters and human resource professionals for
practice interview sessions to help students with their interview skills.
The Career Discoveries unit, targeted to freshmen and sophomores or any deciding and exploring students, will continue to
restructure their schedules to provide walk-in assistance during peak seasons to ensure immediate delivery of career
counseling and assessment services.
While our customer service ratings remained high, we continuously seek ways to ensure effective delivery of services to
students and all constituents. Maintaining an adequate number staff to assist with front desk operations remains a challenge
due to budget constraints limiting our ability to hire and retain quality student staff, as well as the limited pool of students
in the Federal Work Study Program. Budget constraints also hinder our ability to attend professional development
conferences to keep our skills honed and our knowledge at cutting edge levels. Our Career Counselors and Career
Coordinators/Liaisons continue to seek inexpensive group webinars and regularly share print and electronic materials to
maintain information regarding current workplace trends and strategies for effective delivery of career planning services.
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Career Services remains committed to actively reviewing and assessing its programs, services and events in order to
maintain and improve its effectiveness, relevancy and efficiency on a regular basis. Target areas for improvement would be
to revise and update the recruiting assessment tools and make them more targeted towards specific recruiting activities. It
is also worth considering doing two separate surveys at the end of the year – one focused on goals and marketing (sent out
at the beginning of April) and the other focused on job placement (sent out in June).
Department Goal #7: Offer a comprehensive array of programs and events designed to help students implement
their career goals.
University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic
achievement, and personal growth.
Division Goal 3: Provide on-campus experiential learning opportunities and campus events designed to
engage students in an active and vibrant campus life. (Campus Life)
Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences to host various
career programs and events including the Graduate and Professional Schools Fair, Pre-Medical Seminar and Fair, and the
Pre-Law Day. (Timeline: June 2011- May 2012). Persons Responsible: Career Liaisons, Valarie Robinson, Dianne
Wyckoff; Events Coordinator, Jocelynn Heck.
Pre-Law Day- October 13, 2011
169 Students attended (2% increase)
21 Law Schools/Vendors Attended (40% increase)
Pre-Med Seminar and Fair- Merged with the Graduate and Professional Schools Day
Action 2: Plan and collaborate with the College of Arts & Sciences and Coggin College of Business, Career Management
Center to host the Employer Showcases: Business and Arts and Sciences. (Timeline: June 2011-May 2012) Persons
Responsible: Events Coordinator, Jocelynn Heck. The Name of this event was changed to “Osprey Career Fair”
Fall Osprey Career Fair – September 20, 2011
403 Students/Alumni attended (26% increase from Fall 2010)
68 Employers attended (33% increase from Fall 2010)
Spring Osprey Career Fair - February 2, 2012
320 Students attended
59 Employers attended
Action 3: Plan and collaborate with the College of Computing, Engineering and Construction to host the CCEC Employer
Showcases. (Timeline: June 2011-May 2012). Persons Responsible: Career Liaison, Rebecca Johnson and CCEC Career
Assistant, Sharon Snow. Fall CCEC Employer Showcase - October 10, 2011
200 students attended
37 employers attended
Spring CCEC Employer Showcase - February 29, 2012
242 students attended
39 employers attended
Action 4: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair (Timeline: June
2011 – May 2012). Persons Responsible: Career Liaison, Rachel Martin and Events Coordinator, Jocelynn Heck.
Physical Therapy Job Fair- November 15, 2011
62 Students attended
11 Employers attended
Action 5: Plan and collaborate with the College of Education and Human Services to host the Education Job Fair.
(Timeline: June 2011-May 2012). Persons Responsible: Career Liaison, Maria Castro and Events Coordinator, Jocelynn
Heck.
Education Job Fair- April 23, 2012
113 Students attended
11 Schools/Organizations attended
Action 6: Plan and collaborate with the department of the Alumni Services, the College of Arts and Sciences and the
34
Coggin College of Business, Career Management Center to host the UNF Alumni Job Fair. (Timeline: June 2010-May
2011) Persons Responsible: Events Coordinator, Jocelynn Heck.
UNF Alumni Job Fair – May 15, 2012
307 Alumni/students attended (33% increase from 2011)
47 Employers Attended (38% increase from 2011)
2 Community Partners Participated (WorkSource and the Jacksonville Business Journal)
4 UNF Departments
Action 7: Plan and collaborate with Academic Center for Excellence to offer the Explore-A-Major Fair. (Timeline: June
2011 – May 2012). Persons Responsible: Associate Director, Vivian Senior, Career Counselor, Paula Michael Dass. The Name of this event was changed to: “UNF Majors/Minors Fair”
UNF Majors and Minors Fair – March 6, 2012
323 students attended
54 majors/departments were represented
84 faculty members/staff participated
Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities
and program requirements for graduate, pre-law and pre-medical schools.
Outcome 2: Upper division students from the College of Arts and Sciences will identify potential
employment opportunities and will learn about various job market conditions.
Outcome 3: Upper division students from the College of Computing, Engineering and Construction will
identify potential employment opportunities and will learn about various job market conditions.
Outcome 4: Upper division students from the Brooks College of Health will identify potential
employment opportunities and will learn about various job market conditions.
Outcome 5: Upper division students from the College of Education and Human Services will identify
potential employment opportunities and will learn about various job market conditions.
Outcome 6: UNF alumni and upper division students from all colleges will identify potential employment
opportunities and will learn about various job market conditions.
Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will identify and explore various
academic major and minor options.
Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate
and Professional Schools Fair, Pre-Medical Seminar and Fair, and the Pre-Law Day. At least 75% of
respondents who attended these events should answer “Strongly Agree" or "Agree” when asked: If we met
our goal “to provide an opportunity to speak with graduate/pre-law/pre-medical school representatives and
obtain information about graduate/pre-law/pre-medical programs?”
Student Feedback:
Pre Law Day
-54 Student Evaluations were collected
-94% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met
our goal to provide an opportunity to speak with law school representatives
-97% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met
our goal to obtain information about pre-law programs.
Pre-Medical Seminar and Fair
The Pre-Medical Seminar and Fair was merged with the Graduate and Professional Schools. Therefore,
the event was not evaluated.
Evaluation 2: Evaluation forms will be given to students who attend the Employer Showcases: Business
and Arts and Sciences. At least 75% of respondents who attended these events should answer "Strongly
Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job
market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and
"Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career
and employment information?”
The Name of the Employer Showcase was changed to “Osprey Career Fair.” Below are the student
responses for the two job fairs:
Fall 2011-September 20, 2011:
-85% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that they
35
“were able to learn more about current job market conditions by talking with employers.”
-77% of students indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts
that may lead to employer.”
-89% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job
information.”
Spring 2012- February 2, 2012
-89% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that they
“were able to learn more about current job market conditions by talking with employers.”
-86% of students indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts
that may lead to employer.”
-93% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job
information.”
Evaluation 3: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At
least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when
asked: Please rate whether they were able to “learn more about current job market conditions by talking
with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you
able to establish contacts that may lead to employment and obtain career and employment information?”
89% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job
market conditions by talking with employers.
85% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may
lead to employment and obtain career and employment information.
Evaluation 4: Evaluation forms will be given to students who attend the Physical Therapy Job Fair. At
least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked:
Please rate whether they were able to “learn more about current job market conditions by talking with
employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to
establish contacts that may lead to employment and obtain career and employment information?”
49 Evaluations received (79% of those in attendance)
100% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current
job market conditions by talking with employers.
100% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may
lead to employment and obtain career and employment information.
Evaluation 5: Evaluation forms will be given to students who attend the Education Job Fair. At least 75%
of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please
rate whether they were able to “learn more about current job market conditions by talking with
employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to
establish contacts that may lead to employment and obtain career and employment information?”
82 evaluations collected at the Ed Fair (which is 73% of event attendees)
89% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job
market conditions by talking with employers. 84% of students indicated: “Strongly Agree” or Agree” that
they were able to establish contacts that may lead to employment and obtain career and employment
information.
Evaluation 6: Evaluation forms will be given to alumni/students who attend the UNF Alumni Job Fair.
At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when
asked: Please rate whether they were able to “learn more about current job market conditions by talking
with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you
able to establish contacts that may lead to employment and obtain career and employment information?”
-82% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that they
“were able to learn more about current job market conditions by talking with employers.”
-81% of students indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts
that may lead to employer.”
-89% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job
information.”
Evaluation 7: Evaluation forms will be given to students who attend the Explore-A-Major Fair. At least
75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked:
"Were you provided the opportunity to talk with a variety of representatives to explore and learn about
36
majors and career options?”
The name of this event was changed to “UNF Majors/Minors Fair.” 94% of students who completed the
survey indicated “Strongly Agree” or “Agree” when asked “were you provided the opportunity to talk with
a variety of representatives to explore and learn about majors and career options?”
Continuous Improvement:
During the Spring 2012 semester, Career Services staff members met with the new faculty advisor to the Pre-Med program
to discuss merging the Pre-Medical Seminar and Fair with the Graduate and Professional Schools fair. Due to changes in
the Pre-Med program, it was agreed that Career Services would continue to work with the newly re-organized Pre-med
Program (which is undergoing a name change). The Pre-Medical Seminar and Fair will be combined with the Graduate
and Professionals School Fair and Career Services will continue to collaborate with the newly renamed and organized Pre-
Med program.
Based on the success of our programming in 2011-12, Career Services will offer the following events and programs for the
2012-13 Academic Year:
-Osprey Career Fair-September
-CCEC Employer Showcase-October
-Graduate and Professional School Day-October
-Pre-Law Day- October
-Physical Therapy Job Fair-November
-Osprey Career Fair-February
-CCEC Employer Showcase-February
-UNF Majors and Minors Fair-March
-Education Job Fair-April
-UNF Alumni Job Fair-May
-Statewide Job Fair-May
Career Services is also looking at adding new programs to the schedule. In collaboration with the Military and Veterans
Center, Career Services is looking to sponsor a job/recruiting event for UNF military veterans. We are still working out the
timing for this event.
37
STATISTICAL INFORMATION
Career Counseling/Job Search Counseling Appointments Career Services staff members meet with students and alumni on a one-to-one basis to discuss a wide range of career
development issues including choosing a major, writing cover letters, developing a resume, preparing for interviews,
conducting a job search, applying to graduate and professional schools, and more.
Table 1 Individual Appointments
2007-2008 2008-2009 2009-2010 2010-2011 2011-12 Still Deciding
Exploring Majors
546 570 715 970 804
College of Arts
and Sciences
1050* 1513* 2128* 2481* 2289*
College of
Computing,
Engineering&
Construction
205 208 223 307 472
College of
Education and
Human Services
122 265 442 524 444
College of Health 206 266 365 459 419
Alumni
Appointments
n/a n/a n/a n/a 177*
Totals:
2129 2822 3873
4741 4605
Table 1 provides a statistical breakdown of counseling appointments and contacts by class year. For the 2011/2012 Academic Year,
there was a 2.86% decrease (from 4741 to 4605) in the number of students and alumni/ae who met with a Career Services staff
member. *Includes phone appointments and online resume critique appointments.
Student Registration in Career Wings Any University of North Florida Student or alumnus/a who utilizes any of the personalized career development services of
Career Services is required to register in "Career Wings," an on-line, registration, resume referral, and job posting system.
Table 2 New Registrants In Career Wings
2007-2008 2008-2009 2009-2010 2010-2011 2011-12 Still Deciding
Exploring
Majors
133 170 254 223 218
College of Arts
and Sciences
1380 1253 1253 1367 2078
College of
Computing,
Engineering&
Construction
404 267 381 270 365
College of
Education and
Human
Services
198 612 382 241 429
College of
Health
279 322 428 450 501
Totals: 2394 2624 2773 2551 3591 Table 2 provides a statistical breakdown of all students and alumni that were new registrants in Career Wings. For the 2011/2012
Academic Year, there was a 28.9% increase (from 2551 to 3591) in the number of students and alumni/ae who registered in Career
Wings for the first time. This can be attributed to the increased marketing and outreach efforts.
38
Active Use of Career Wings Students and alumni/ae who use the Career Wings system register, create a profile, and login to the system. This activity
can be monitored and reported by the system.
Table 3 Career Wings Active Users-By College
2007-2008 2008-2009 2009-2010 2010-2011 2011-12 Still Deciding
Exploring
Majors
78 94 252 263 283
College of Arts
and Sciences
551 809 1710 2724 2994
College of
Computing,
Engineering&
Construction
162 183 503 649 715
College of
Education and
Human
Services
86 368 509 515 543
College of
Health
97 211 504 623 688
Totals: 974 1665 3478 4774 5223 Table 3 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by College. For the
2010/2011 Academic Year, there was a 64% increase (from 3478 to 9708) in the number of students and alumni/ae who logged-in and
utilized Career Wings.
Table 4 Career Wings Active Users-By Class Year
2007-2008 2008-2009 2009-2010 2010-2011 2011-12 Freshmen
119 141 447 452 540
Sophomores
122 149 371 447 535
Juniors
213 387 833 1236 1313
Seniors
236 544 990 1429 1558
Graduate
70 107 232 237 240
Alumni
144 228 440 744 798
Post Bacc
68 102 202 229 239
Totals: 974 1665 3478 4774 5223 Table 4 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by class year. For the
2009/2010 Academic Year, there was a 64% increase (from 3478 to 9708) in the number of students and alumni/ae who logged-in and
utilized Career Wings
39
MAJOR CAREER PROGRAMS
Throughout the year, Career Services sponsors a number of career programs designed to bring students together
with employers and professionals from a variety of career fields. The Job Fairs are designed to provide opportunities for
students and alumni/ae to talk with recruiters regarding employment and internship opportunities. Table 5 provides
statistical information about the major career programs.
Table 5 UNF Career Services Major Career Programs July '07
June '08
#Students
July '07
June '08
#Employers
or Panelists
July 08
June 09
#Students
July 08
June 09
#Employers
or Panelists
July ‟09
June „10
#Students
July ‟09
June „10
#Employers
or Panelists
July ‟10
June „11
#Students
July ‟10
June „11
#Employers
or Panelists
July ‟10
June „11
#Students
July ‟10
June „11
#Employers
or Panelists
Osprey Career
Fair
(September)
327 78 450 71 498 44 321 50 403 68
Pre-Law
Day
114 24 138 38 103 36 165 15 169 21
Graduate &
Professional
School Day
67 17 49 17 75 21 125 21 130 26
CCEC
Employer
Showcase Fall
n/a n/a 301 42 258 31 229 30 218 38
Physical
Therapy Job
Fair
(November)
n/a n/a n/a n/a 70 12 92 14 62 11
Osprey Career
Fair
(January)
468 70 358 41 341 53 381 58 320 59
Education Job
Fair
(December)
177 13 230 10 n/a n/a n/a n/a n/a n/a
CCEC
Employer
Showcase-
Spring
n/a n/a 247 30 226 30 212 27 284 40
UNF Majors
and Minors
Fair
269 63 320 57 317 35 387 52 323 84
Education
Job Fair
(April)
237 16 205 9 222 13 233 7 113 10
UNF Alumni
Job Fair (May)
Career Expo
345 70 308 31 235 19 230 33 307 47
TOTALS
2766 410 3072 395 2640 368 2401 313 2329 404
2007/2008 2008/2009 2009/2010 2010/2011 2011-2012
Total Number of Career Programs 13 14 14 11 11
Total Number Students Attending 2,766 3072 2640 2401 2329
Total Number Employers or Panelists 410 395 368 313 404
Table 5 shows, there was an decrease of 2.9% in the total number of students attending major career programs from 2401 in
2010/2011 to 2329 in 2011/2012. However, we saw a 29% increase in program participation by employers and panelists from 313 in
2010/2010 to 404 in 2011/2012.
40
Osprey Career Fair- 9/20/11 CCEC Employer Showcase- 10/4/11
Pre-Law Day-10/13/11 Graduate and Professional School Day-10/26/11
Physical Therapy Job Fair-11-15/11
41
Osprey Career Fair- 2/2/12 UNF Majors and Minors Fair- 3/6/12
CCEC Employer Showcase-2-29-12 Employer Panel: Other Side of Job Search- 4/3/12
Education Job Fair- 4-23/12 Alumni Job Fair- 5/15/12
42
INTERNET RESOURCES Career Services maintains a webpage which organizes a wide range of career and occupational information
available on the internet. Links to hundreds of Career Development and placement resources are available
on the Career Services Webpage. Career Services also maintains on line software agreements with MYPLAN
(Career Development Resources), Employ Florida, and FACTS.org. Students can access numerous "how-to" guides on
resume and letter writing, interviewing, job hunting, applying to graduate and professional schools and much more.
Table 6 UNF Career Services Internet Resource Usage
2007/2008
2008/2009
2009/2010
2010/2011
2011-2012 Number of Unique
Visitors to Website
n/a 15,455 23,453 20,689 18,240
Total Number of
visits to Website
n/a 44,990 63,800 59,908 43,918
Avg. Number of
Page views per visit
n/a 4.14 3.20 2.77 2.15
Total number of
page views
155,438 186,406 204,217 165,998 100,158
Table 6 shows that during the 2011/2012 Academic Year, there was a 39.6% decrease in the number of total webpage views (from to
165,998 to 100,158). The Career Services webpage migrated to the new University Content Management System in February, 2012.
Career Services utilizes Google Analytics.com to track all activity on the Career Services website. This site enables us to track number
of unique visitors, total visits, average number of visits per day, average number of page views per visit, etc. During the transition to
the new CMS system, some data might not have been captured effectively and this might have contributed to the drop in recorded
pageviews. For the 2012/13 year, The Google Analytics are now in place to track the pageviews and we should have a more accurate
accounting of the traffic to the Career Services website.
[
43
Career Discoveries Unit
Vivian Senior continues to provide effective leadership to the Career Discoveries
Unit. This unit primarily serves deciding and exploring students, those needing
assistance with career and major selection. Paula Michael Dass, Career Counselor,
is a major driving force in implementing this unit‟s initiatives which includes a series
of programs, events, activities, and services targeted to freshman and sophomore level
students. The overall purpose is to engage students in the career planning process and
assist them with major and career exploration and decision-making. While budgetary
constraints were impactful, the Career Discoveries team was able to maintain a strong
delivery of programs, services and resources to assist students.
Table 5: Deciding/Exploring Counseling Appointment by Year Vivian Senior, Associate Director
July 2007 – June 2008 546
July 2008 – June 2009 570
July 2009 – June 2010 715
July 2010 – June 2011 970
July 2011-June 2012 804
Table 5 reflects a 4% decrease when compared to last year. This decrease was due
in part to the Associate Director‟s extended time on family medical leave and a
decrease in the number of staff available to provide career counseling service hours
due to decreased intern availability. In addition the Career Counselor‟s schedule was blocked more for programming
which actually experienced a 17% increase in the number of students participating and 13% in the number of actual
programs. While there was a slight decrease in the number of students served during individual appointments, there was an
increase in the number of students served through career planning programs. These numbers also do not reflect the number
of students who scheduled appointments, but either cancelled or were “no shows” or all of the students served through
walk-in service. Continued targeted marketing and outreach initiatives should result in an increase next year.
Paula Michael Dass, Career Counselor
44
Table 6: Deciding/Exploring Counseling Appointments by Class Year
Class Year 2010-2011 2011-12
Freshman 245 254
Sophomore 217 267
Junior 103 197
Senior 29 45
Graduate 29 17
Alumni 30 24
Walk-ins 317 Included Above
Total 970 804
Table 6 provides the breakdown of students served in individual career counseling by class year for during the 2011-2012
year. This table also reflects the number of students served during walk-in season. These numbers do not reflect the
number of students who scheduled appointments, but either cancelled or were “no shows”.
Table 7: Career Planning Programs, Presentations and Workshops
2009-2010
Number of
Programs/Presentations
2009-2010
Number of
Students/Parents
Attending
2010-2011
Number of
Programs/
Presentations
2010-2011
Number of
Students/Parents
Attending
2010-2011
Number of
Programs/
Presentations
2010-2011
Number of
Students/Parents
Attending
94 3503 136 5926 153 6908
Table 7 shows increases when comparing programming between 20010-2011 and 2011-2012. We accomplished a 13%
increase in the number of programs offered and a 17% increase in the number of students served. The Career Discoveries
Unit made deliberate and targeted efforts to reach as many students as possible through customized programming covering
career planning, career assessments and career exploration. Our outreach included targeted participation in parent
orientation sessions for incoming freshmen. We also offered select employability skills training to Greek life organizations,
on-campus residents and other student organizations.
Table 8: Individual Meetings
2009-2010
Number of Individual Meetings
with
Faculty, Administrators, Student
Group Leaders and Employers
2010-2011
Number of Individual Meetings
with
Faculty, Administrators, Student
Group Leaders and Employers
2011-2012
Number of Individual Meetings
with
Faculty, Administrators, Student
Group Leaders and Employers 27 27 70
Table 8 As the table reflects, we significantly increased our collaborations and interactions with faculty, staff and student
leaders. In addition to the figures listed above, staff also corresponded via e-mail with constituents to ensure effective
programming, services and resources for students.
45
FUTURE DIRECTIONS
The Career Discoveries Unit experienced significant increases in the number of career planning programs offered and the
number of participants. In spite of budgetary constraints, this unit was deliberate in continuing to offer programs, services
and resources targeted to freshman & sophomore level students as well as students at other levels needing assistance with
major and career selection. Our accomplishments were complimented by the assistance of Peer Advisors who were trained
to conduct marketing and outreach programs. Our goal is to continue to reach and engage a broader range of students.
Engaging students and encouraging their participation in career planning continues to create challenges and opportunities.
Opportunities we have already seized include employing and effectively training student staff at the undergraduate and
graduate levels. This past year we trained and retained two Clinical Mental Health Counseling graduate students to offer
career counseling services. We will continue in our efforts to implement creative outreach and marketing strategies and
programming with a particular focus on increasing students‟ skills and knowledge with career and major exploration and
effective decision-making. Career Counseling is a specialized and unique service offered and we want to further maximize
student participation.
APPENDIX A: CAREER DISCOVERIES UNIT
CAREER PLANNING PROGRAM REPORT 2011-2012
STAFF MEMBER: VIVIAN SENIOR
Program Title/Topic Person/Dept. Requesting Date # Attendees Parent Orientation Jeanne Middleton, Student Affairs 5/27/11 100
New Student Orientation Kris Dalton, Enrollment Services 5/27/11 200
Parent Orientation Jeanne Middleton, Student Affairs 5/27/11 100
MBTI Class Presentation Rick Roberts, COEHS 5/31/11 18
Prof. Etiquette Presentation Student Government 7/28/11 40
Parent Orientation Jeanne Middleton, Student Affairs 7/29/11 100
Week of Welcome University Showcase 8/22/11 20
MBTI Class Presentation Maria Castro, COEHS 9/12/11 20
MBTI Class Presentation Valarie Robinson, COEHS 9/13/11 19
MBTI Class Presentation Diane Denslow 9/13/11 41
MBTI Class Presentation Diane Denslow 9/13/11 26
MBTI Class Presentation Rachel Martin, COEHS 9/15/11 20
MBTI Class Presentation Rick Roberts, COEHS 9/15/11 18
MBTI Class Presentation Synne-Claire Twiggs Jones, COEHS 9/15/11 18
MBTI Class Presentation Dee Dee Wykoff, COEHS 9/21/11 16
Open House Parent Wknd Career Services 10/14/11 6
Res Life Event Jessica Bolden 11/29/11 4
New Student Orientation Kris Dalton, Enrollment Services 12/2/11 200
MBTI Class Presentation Rachel Martin , COEHS 1/24/12 18
MBTI Class Presentation Diane Denslow‟s, CCOB 1/24/12 42
MBTI Class Presentation Diane Denslow‟s, COEHS 1/24/12 26
MBTI Class Presentation Maria Castro, COEHS 1/25/12 21
MBTI Class Presentation Dee Dee Wyckoff, COEHS 1/25/12 19
MBTI Class Presentation Rick Roberts, COEHS 1/31/12 22
MBTI Class Presentation Valarie Robinson, COEHS 2/2/12 20
MBTI Class Presentation Synn-Claire Twiggs Jones, COEHS 2/7/12 22
Resume Writing SIFE, Matthew Richardson 2/09/12 5
Career Services Internship Practicum/Internship Fair – Clinical Mental health
Counseling Program
2/10/12 25
Interviewing Skills SIFE, Matthew Richardson 2/16/12 5
Parent Orientation Parent Program 2/18/12 10
Empowerment Conference AASU 2/25/12 10
Professional Dress SG, Club Alliance Meeting 3/2/12 200
Practice Interviews Nursing Group Interview, Rachel Martin 3/6/12 5
46
Practice Interviews Nursing Group Interview, Rachel Martin 3/8/12 3
MBTI Class Presentation Honors Program 4/27/12 8
New Student Orientation Honors Program 4/27/12 200
Total: 36 1627
APPENDIX B: CAREER DEVELOPMENT UNIT
CAREER PLANNING PROGRAM REPORT 2011-2012
Staff Member: Paula Michael Dass
Program Title/Topic Person/Dept. Requesting Date # attendees New Student Orientation Jeanne Middleton, Student Affairs 6/17/2011 73 New Student Orientation Jeanne Middleton, Student Affairs 6/17/2011 73
New Student Orientation Jeanne Middleton, Student Affairs 6/17/2011 74 QUEST Presentation: Career
Services Overview & MBTI Part
I
Intercultural Center For Peace 6/23/2011 8
New Student Orientation Jeanne Middleton, Student Affairs 6/24/2011 76 New Student Orientation Jeanne Middleton, Student Affairs 6/24/2011 40 QUEST Presentation: Career
Services Overview & MBTI Part
II
Intercultural Center For Peace 6/29/2011 8
Choosing A Major Workshop Career Services 7/5/2011 1 New Student Orientation Jeanne Middleton, Student Affairs 7/8/2011 50 New Student Orientation Jeanne Middleton, Student Affairs 7/8/2011 50 Class Presentation & SII
Overview – Maria‟s Class Maria Castro/Career Services 7/11/2011 20
MBTI Class Interpretation Rachel Martin/Career Services 7/12/2011 20 MBTI Overview & Interpretation Maria Castro/Career Services 7/13/2011 20 New Student Orientation Jeanne Middleton, Student Affairs 7/15/2011 40
New Student Orientation Jeanne Middleton, Student Affairs 7/15/2011 60 Choosing A Major Workshop Career Services 7/19/2011 1 MBTI Part I & II Sports Mgmt Dr. Melissa Chester/Academic Affairs 7/21/2011 22 New Student Orientation Jeanne Middleton, Student Affairs 7/22/2011 50 New Student Orientation Jeanne Middleton, Student Affairs 7/22/2011 50 Class presentation: Networking Vivian Senior/Career Services 7/25/2011 18 Orientation Jeanne Middleton, Student Affairs 7/29/2011 50 Orientation Jeanne Middleton, Student Affairs 7/29/2011 50 The Jacksonville Commitment:
Personality presentation for
Englewood HS
The Jacksonville Commitment 8/4/2011 60
Personality – MyPlan Community: The Jacksonville Commitment 8/11/2011 60 The RA Resource Fair: CS
Overview Res Life/Student Affairs 8/15/2011 65
Tour/Overview On Campus Transition Program/Student Affairs 8/17/2011 25 SA Showcase: WOW Student Affairs 8/22/2011 20 Market Day Tabling Career Services 9/7/2011 21 SII Class Presentation Dee Dee Wyckoff/Career Services 9/12/2011 16 Freshmen Seminar: Get Smart,
Get Involved Campus Expo Jeanne Middleton, Student Affairs 9/13/2011 29
SII Class Presentation Maria Castro/Career Services 9/14/2011 20 SII Class Presentation- Interp Dee Dee Wyckoff/Career Services 9/14/2011 16
47
Osprey Plaza Tabling: Outreach
and Marketing Career Services 9/14/2011 5
Career Fashion Show Chantell Waters/The Women‟s Center 9/15/2011 75 SII Class Presentation – Interp Valarie Robinson/Career Services 9/15/2011 19 Keynote speaker: Becoming a
campus leader @ UNF The RHA General Assembly/Res Life 9/17/2011 65
SII Class Presentation – Interp
part II Maria Castro/Career Services 9/19/2011 20
MBTI Class Presentation MBTI
Part II Rick Roberts/Career Services 9/22/2011 18
Market Day Tabling Career Services 10/5/2011 16 Coming Out Day Tabling LBGT Resource Center 10/11/201
1 26
Res-Life Tabling, Fountains Career Services 10/12/201
1 13
Networking Session f Synne-Claire Twiggs-Jones/ACE 10/13/201
1 18
Osprey Plaza Tabling: Outreach
and Marketing Career Services 10/19/201
1 2
Career Day for HS w/ disabilities ILRC of Florida 10/25/201
1 150
Finding your dream job Valarie Robinson/Career Services 11/1/2011 19 Choosing A Major Workshop Career Services 11/2/2011 4 RA Training Resume – adding
RA experience to resume Res Life/Student Affairs 11/4/2011 30
Veteran‟s Network Group –
Career Development Day Blue Cross/Blue Shield of Florida: Community 11/9/2011 47
Job Search & Networking Vivian Senior/Career Services 11/9/2011 18 Community presentation: teen
group Mt. Olive Center for Education 11/12/201
1 10
Resume Workshop Stanford Taylor/AASU 11/16/201
1 15
Personality & Careers
Workshop The Jax Commitment/Englewood High School 11/29/201
1 104
New Student Orientation Jeanne Middleton, Student Affairs 12/2/2011 93 MBTI Interpretation The Jax Commitment/Englewood High School 12/8/2011 104 Choosing a major presentation Communtity:Mt Olive Baptist Church 12/10/201
1 4
Freshmen Orientation Jeanne Middleton, Student Affairs 12/13/201
1 75
Freshmen Orientation Jeanne Middleton, Student Affairs 12/13/201
1 75
Freshmen Orientation Jeanne Middleton, Student Affairs 12/13/201
1 75
LGBT Table LGBT Resource Center 1/24/2012 21 Power Networking Presentation LGBT Resource Center 1/26/2012 8 SII Class Presentation Maria Castro/Career Services 1/30/2012 21 SII Class Presentation Valarie Robinson/Career Services 1/31/2012 20 SII Class Presentation (part 2) Maria Castro/Career Services 2/1/2012 20 SII Class Presentation Dee Dee Wyckoff/Career Services 2/1/2012 19 Res Life Tabling: Outreach and
Marketing Career Services 2/3/2012 22
Res Life Tabling: Outreach and
Marketing Career Services 2/4/2012 15
SII Class Presentation Rick Roberts/Career Services 2/7/2012 22 Res Life Tabling: Outreach and
Marketing Career Services 2/10/2012 18
48
Res Life Tabling: Outreach and
Marketing Career Services 2/11/2012 25
Campus Preview Day Jeanne Middleton, Student Affairs 2/20/2012 25 Empowerment workshop AASU 2/25/2012 12 Res Life Tabling: Outreach and
Marketing Career Services 3/2/2012 18
Res Life Tabling: Outreach and
Marketing Career Services 3/3/2012 20
Majors & Minors Fair Career Services 3/6/2012 323 Finding your dream job – Valarie Robinson/Career Services 3/20/2012 18 Transfer Orientation Jeanne Middleton, Student Affairs 3/26/2012 72 Your Grad Path workshop Jacksonville Regional Chamber of Commerce/Career
Services 3/27/2012 32
Poverty Simulation: WOW
Leaders Lucy Croft/Student Affairs 3/30/2012 7
Networking Session Vivian Senior/Career Services 4/2/2012 17 Your Grad Path: How to brand
yourself online Jacksonville Regional Chamber of Commerce/Career
Services 4/4/2012 19
Your Grad Path: Create your
own job Jacksonville Regional Chamber of Commerce/Career
Services 4/4/2012 14
Community: Career Mapping
Workshop-4 yr plan PACE/AVID Program: Community 4/13/2012 32
TOTAL: 82 3106
49
APPENDIX C: CAREER PLANNING INDIVIDUAL MEETINGS 2011-2012
STAFF MEMBER: VIVIAN SENIOR
College/Division Name/Title of
Person
Department Date Reason for Meeting
Academic Affairs Kellie Woodle ACE 5/3/11 Feedback - Excellence
Awards Luncheon
Student Affairs Chantell Waters Women‟s Center 5/4/11 Fashion Show
Student Affairs Deborah Baker Counseling Center 5/17/11 Intern Supervision
Academic Affairs Tes Tuason BCOH - Mental
Health Counseling
5/26/11 Internship Supervision
Student Affairs Chantell Waters Women‟s Center 8/1/11 Fashion Show
Michael Biagini Financial Systems 8/31/11 Marketplace
Academic Affairs Karen Kellie ACE 9/1/11 Choose A Major
Student Affairs Lauren Yerkes Counseling Center 9/29/11 New Counselor
Student Affairs Annabel Brooks Leadership Program 10/18/11 Student Leadership
Summit
Academic Affairs Erica Mack Enrollment Services 10/24/11 One Stop Tour
Academic Affairs Synne-Claire
Jones
ACE 11/3/11 Majors/Minor Fair
Student Affairs Matthew
Richardson
SIFE 1/6/12 Follow-up
Student Affairs Jeanne Middleton Parent Programs 1/24/12 Newsletter/Weekend
Programming
Academic Affairs Sarah Glicksten Honors 1/26/12 Office Tour/Overview
Academic Affairs Heather Kenney BCOH 1/31/12 Living/Learning
Programs
Student Affairs John Timpe Center for Student
Media
2/3/12 Marketing Sources
Community Jim Waller Oakleaf High School 2/28/12 Telephone Conference –
MBTI Presentation
Academic Affairs Corey Williams ACE 3/27/12 New ACE Staff
Academic Affairs Bo Hansell Admissions 4/19/12 Orientations
Community Ale‟ta Turner Jacksonville Public
Education Fund
4/25/12 Program Overview
Academic Affairs Jo Carlisle ACE 4/26/21 SLS Class Presentation
TOTAL 21
50
Appendix D: Career Planning Individual Meetings – 2011-2012 Staff Member: Paula Michael Dass
College/Division Name/Title of Person Department Date Reason for Meeting
Student Affairs Chantall Waters Women‟s Center 5/4/11 Women‟s Center Fashion Show planning
Student Affairs DeeAnn Crookham Student Union 7/26/11 Program planning
Student Affairs Terri Dinuzzo Counseling Center 6/13/2011 Counseling Center Interviews
Student Affairs Terri Dinuzzo Counseling Center 6/14/2012 Counseling Center Interviews
Student Affairs Terri Dinuzzo Counseling Center 6/15/2012 Counseling Center Interviews
Community Heidi Viljamaa/ owner Career Storm Navigator
(business) 8/24/11 Review program for consideration
Academic Affairs Syne-Claire Twiggs-Jones ACE 9/1/11 Workshops for fall
Student Affairs Chantell Waters The Women‟s Center 9/2/11 Get Me Bodied planning
Student Affairs Chantell Waters and Ann
Marie Sindt The Women‟s Center 9/6/11 Get Me Bodied planning
Student Affairs Chantall Waters The Women‟s Center 9/13/11 Fashion Show planning
Academic Affairs ACE Advisors ACE 10/4/11 ACE Advisor‟s Meeting
Academic Affairs Synne-Claire Twiggs-Jones ACE 10/13/11 ACE: Explore A Major Fair Meeting
Academic Affairs ACE Staff ACE 10/20/11 ACE full staff meeting
Student Affairs Catherine Leone & Ray
Wikstrom MVRC 10/20/11 BCBS of Florida: military programming &
recruitment planning
Student Affairs Stanford Taylor AASU: Intercultural
Center for Peace 10/28/11 AASU program planning
Academic Affairs Synne-Claire Twiggs-Jones ACE 11/3/11 Meeting with ACE
Student Affairs FYE subgroup team Res Life 11/10/11 First Year Experience, Residence Life
Subgroup: Committee Meeting
Academic Affairs ACE Advisors ACE 11/21/11 Explore a Major Fair planning meeting
Academic Affairs ACE Advisors ACE 11/22/11 ACE Advisors Meeting
Student Affairs Ray Wikstrom MVRC 11/30/11 MVRC Graduation Event
Student Affairs Tom Richardson MVRC 12/1/11 Worksource Program planning
Student Affairs DeShaun Reed Res Life 12/2/11 Careers in Student affairs mentee meeting
Student Affairs Stanford Taylor AASU 12/6/11 Programming meeting for February
Conference
Student Affairs Dei Allard Res Life 12/6/11 Residence Life: First Year Experience
Student Affairs DeShaun Reed Res Life 12/8/11 Careers in Student Affairs Social (meeting
w/mentee)
Student Affairs Natalie Nyugen LGBT 12/9/11 Out in the Workplace planning for spring
Academic Affairs Synne-Claire Twiggs-Jones ACE 12/14/11 ACE event planning meeting
Student Affairs Faculty/Staff members N/A 10/5 Sister to Sister meeting
Student Affairs Faculty/Staff members N/A 11/9 Sister to Sister meeting
Academic Affairs Advisors ACE 12/15/11 UNF Majors & Minors Fair Planning Meeting
2
Student Affairs Oupa Seane Intercultural Center For
Peace 1/12/2012 MLK Food Tasting Committee
Academic Affairs Advisors ACE 1/17/2012 UNF Majors and Minors Fair January Meeting
Academic Affairs Advisors: Charlene/Jeannie ACE 1/17/2012 ACE meeting -discuss giveaways and select
Academic Affairs Kelly: Student Volunteer 1/20/2012 Meeting for PACE presentation
Student Affairs Dei Allard Res Life 1/27/12 Careers in Student Affairs Meeting
Academic Affairs Delise & Lindsay: Peer
Advisors ACE 1/27/12 Presentation prep for PACE
Student Life Dei Allard Res Life 1/27/2012 Careers in Student Affairs Meeting
Student Affairs John Tempe: Coordinator Center for Student
Media/Career Services 2/3/2012 Planning
Academic Affairs Advisors ACE 2/3/2012 Majors/Minors Fair meeting/ subgroup-
activities & deco Academic Affairs Delise Diggs: Peer Advisor ACE 2/17/2012 PACE presentation planning Academic Affairs Advisors ACE 2/17/2012 Majors and Minors Fair planning Academic Affairs Lyndsay Taylor: Peer Advisor ACE 2/20/2012 PACE presentation planning Academic Affairs Synne-Claire Twiggs-Jones ACE 2/23/12 Majors & Minors Fair Planning Team Meeting Academic Affairs Advisors ACE 2/23/2012 UNF Majors and Minors Fair Planning Team
Meeting 2 Academic Affairs Advisors ACE 3/1/2012 ACE Meeting for Majors/Minors Fair Student Affairs Catherine Johnson N/A 3/2/2012 Social Action and Welfare Committee meeting Community Kelly & Ruth: Student
Volunteers Community 4/6/2012 PACE program planning
Student Affairs Catherine Johnson N/A 4/27/2012 Social Action and Welfare committee meeting Total: 49
51
College of Arts and Sciences
Career Services
The College of Arts and Sciences continues to be the largest of the
UNF colleges with an enrollment of 6,949 students based on the 2011
UNF Snapshot/Fast Facts 2012 publication. Two Career Coordinators:
Valarie Robinson (FT- located in the COAS Academic Advising Suite)
and Dee Dee Wyckoff (PT-located in the main Career Services Office)
manage the college.
A grand total of 5169 student/alumni/UNF/Jacksonville Valarie Robinson, Career Coordinator
community contacts (appointments, workshops, and resume critiques)
were provided during the 2011/2012 Academic Year. This represents
an increase of 14% compared to the last year (4,542 contacts).
Valarie provided 766 one-on-one appointments and 870 Career Wings
resume critiques for a total of 1,636 individual student/alumni contacts.
Dee Dee provided 224 one-on-one appointments and 362 Career Wings
resume critiques for a total of 586 individual student/alumni contacts.
Additional assistance was provided by the Director, who conducted resume
Walk-in appointments for the four colleges. During the academic year,
282 COAS walk-in resume critiques were completed, compared
to 154 during 2010/2011. This represents an 83% increase.
Valarie and Dee Dee also conducted 98 presentations during this past Dee Dee Wyckoff, Career Coordinator
year (2011/2012) compared to 71 presentations during the 2010/2011.
This represents a 38% increase in the total number of presentations.
Valarie conducted 57 presentations to 1,503 students compared to 38 presentations to 1,015 students during 2010/2011.
This represents a 50% increase in presentations and a 48% increase in student attendance. Valarie also presented 2 UNF
All-majors Transfer Orientation sessions reaching approximately 720 students.
Dee Dee conducted 39 presentations to 1162 students compared to 35 presentations to 943 students during 2010/2011. This
represents a 11% increase in presentations and a 23% increase in student attendance.
52
Valarie Robinson continued to serve as liaison contact for the following eight (8) departments: Art & Design,
Communication, Criminology & Criminal Justice, English, History, Philosophy & Religious Studies, Political Science &
Public Administration, and World Languages; she also serves as point of contact with the International Studies and Pre-
Law Programs. Dee Dee Wyckoff continued as the liaison contact for the remaining eight (8) departments: Biology,
Chemistry, Economics, Mathematics & Statistics, Music, Physics, Psychology, and Sociology & Anthropology.
Nine (9) Departments and one (1) Interdisciplinary Program continued to account for the majority of the 2011/2012 student
contacts: Communication, Criminology & Criminal Justice, Psychology, Biology, Political Science & Public
Administration, International Studies, Sociology & Anthropology, English, Art & Design, and History. The Liaisons
met with the Advising staff on a regular basis to provide updates in an effort to increase student activity with all COAS
academic departments.
Major Accomplishments for Valarie Robinson include:
1st Place Winner for the UNF Summer 2011 “Soaring To Excellence Award” for achievements that were
significantly above and beyond the range of her job assignment and performance expectations
1,636 Individual Student Contacts; +7% compared to 2010-2011 (1,524)
57 Presentations reaching 1,503 students; +48% increase (compared to 2010-2011: 38 presentations/1,015 students)
46 Liaison Meetings with faculty, advisers, student leaders; +44% increase compared to 2010-2011, (32 meetings)
45 Employer Contacts; +114% increase compared to 2010-2011, (21 Employer Contacts)
Secured 2, Intern Bridge, 3-Day On-line Training Conferences for staff: The Enhanced Career Services (reduced
rate) and Technology & Social Media (free). University and professional presenters included Wake Forest,
Syracuse University, Careers in Transition, and Career Enlightenment
Attended 43 free workshops sponsored by UNF‟s CPDT, Intern Bridge, Jacksonville Chamber of Commerce, and
Generation Women organizations to enhance her professional and customer service skills
Continued positive feedback from students; Ms. Robinson was one of two Career Services‟ staff members
mentioned by name in both the Fall 2011 and Spring 2012 On-line Student Surveys
Comments included:
Fall 2011
“Valerie was extremely helpful, positive, kind in her time and knowledge.”
“Thanks! Special Thanks to Mrs.Valerie Robinson.”
“Valerie Robinson is the best!!”
Spring 2012
“Valarie Robinson did an excellent job. She presented the information in class and stayed in contact
with me throughout the process of earning my STAR certification. I waited until the last minute, but she
helped me do what I needed in spite of my procrastinating. She is an excellent representative of UNF.”
Continued as one of the Instructors for the EDG 2000 Career Planning Course
Valarie served as a Presenter for the African American Student Union‟s 1st Empowerment Conference. She also co-
presented a career planning program for Duval County‟s Teen Court
Ms. Robinson was a member of several university committees: Advisory Board for the Pre-Law Program, two African
American Faculty & Staff Association Planning Committees, MLK Luncheon Committee, Sister-To-Sister Planning
Committee, and the Career Services‟ Webpage Committee.
Valarie continued to coordinate the Pre-Law Day event with Pre-Law Program, Director Marty Edwards, and the Political
Science/Public Administration Department. In spite of being unable to schedule during the same week as FSU and UF, the
number of recruiting law schools and organizations increased from 15 to 21 (40% increase) due to follow up calls made by
Valarie. 100% of Recruiters surveyed rated the Event as Very Good or Excellent. There was also a slight 2% increase in
student attendance (169 compared to 165 in 2010). 100% of surveyed Students reported that they would recommend the
event to other students.
Major Accomplishments for Dee Dee Wyckoff include:
28% increase in student contact from 2010/11 (456 students) to 2011/12 (586 students)
320% increase in interactions with faculty and on-campus constituents
(2010/11: 5 interactions, 2011/12: 21 interactions)
53
15% increase in the number of COAS students that completed the STAR program in 2011/12
(2010/11: 288 students, 2011/12: 331 students)
Serves as the Part-time OPS Alumni Coordinator beginning Dec. 2012 (22 Alumni appts., 133 Career Wings
Resumes Reviews)
Sport Award recipient for Summer 2011
Serves as an Adjunct Instructor for Career Planning Class EDG 2000
Dee Dee also attended nine (9) university training workshops and twelve (12) additional professional development
workshops to further enhance her skills and abilities. Dee Dee saw an 28% increase in the number of students she
assisted this year as compared to 2010-2011. She also conducted the St. John‟s Day School Workshop on Choosing a
Major and co-presented on Career Planning to the Duval County Teen Court, a Career Services‟ Jacksonville community
activity. She has continued to receive positive feedback from faculty, students, alumni, and staff.
The Pre-Medical Professions Seminar and Fair was merged with the Graduate and Professionals School Fair for
Fall 2012 and after evaluation of the program, it was decided to combine the attendees of the Medical fair with the
Graduate and Professional Schools Day for the foreseeable future. Dee Dee will continue to collaborate with the new re-
structured Pre-Med Program in the future.
Table 1: College of Arts & Sciences “Total” Student Contacts by Academic Year (Valarie Robinson and Dee Dee Wyckoff
July 2008 –June 2009 1,513 (2 Career Coordinators, VR & AG)
July 2009 –June 2010
2,128 (2 Career Coordinators, VR & DW)
VR = 1,208; DW = 920
July 2010 – June 2011
2,481 (2 Career Coordinators, VR & DW)
VR = 1,524; DW = 957
July 2011 –June 2012 2,289 (2 Career Coordinators, VR & DW)
VR: 766 “1-on-1” appointments + 870 CWings critiques= 1,636
DDW: 291 “1-on1” appointments+362 CWings critiques= 653
Table 1 shows a comparison of “total” student/alumni contacts (appointments, phone, email, and Career Wings resume critiques) for
the past and the current years for the College of Arts and Sciences. There was a 7% decrease in career advisement contacts during
the 2011/2012 (2,289) Academic Year compared to the 2010/2011 academic year (2,481). The decrease is due to the new OPS
Alumni Coordinator position which accounts for the decrease in Alumni appointments for the two COAS Coordinators, additionally,
Dee Dee Wyckoff was out of the office for two weeks in Spring 2012 due to a personal matter. The decrease can also be attributed to
the addition on walk-in hours conducted by the Director of Career Services. An additional 282 students/alumni received face-2-face
resume feedback during Director Roberts‟ walk-in hours. The total number of COAS student advisement contacts for the
academic year 2011/2012 was 2,571 compared to 2,481 in 2010/2011; representing a 3% increase.
Table 2: Career Services Presentations/Workshops for the College of Arts and Sciences (Valarie Robinson and Dee
Dee Wyckoff; 2008/2009 – V. Robinson & A. Gonzalez) 2008-2009
Number of Presentations
32
2008-2009
Number of Students Attending
684
2009-2010
Number of Presentations
46
2009-2010
Number of Students Attending
943
2010 -2011
Number of Presentations
71
2010- 2011
Number of Students Attending
1,907
2011-2012
Number of Presentations
98
2011-2012
Number of Students Attending
2,665
54
Table 2 shows number of Career Services presentations for the last four (4) years. There was a 38% increase in the number of
presentations for 2011/2012 compared to the 2010/2011 academic year and a 39% increase in the number of students attending
the presentations.
Table 3: College of Arts and Sciences STAR Program Certifications (Valarie Robinson and Dee Dee Wyckoff)
2008-2009
Total Number of Students
Who Completed STAR Program
111
2008-2009
Total Number of Students
Who Participated
238
2009-2010
Total Number of Students
Who Completed STAR Program
166
2009-2010
Total Number of Students
Who Participated
309
2010-2011
Total Number of Students
Who Completed STAR Program
288
2010-2011
Total Number of Students
Who Participated
394
2011-2012
Total Number of Students
Who Completed STAR Program
331
2011-2012
Total Number of Students
Who Participated
1075
Table 3 shows the number of students participating in the STAR Program; a series of seminars, workshops, and services designed to
help students develop the skills needed to be successful following graduation. The 2011/2012 year resulted in 331 COAS STAR
Certified students in comparison to 288 for AY 2010/2011. This represents a 15% increase in the number of STAR Certified
students in comparison to last year.
Table 4: Student Registered for Cooperative Education
2008-2009
Number of COAS Students
Registered in Cooperative
Education
2009-2010
Number of COAS Students
Registered in Cooperative
Education
2010 -2011
Number of COAS Students
Registered in Cooperative
Education
2011-2012
Number of COAS Students
Registered in Cooperative
Education
6 17 9 11
Table 4 shows a 22% increase in COAS students registered in Cooperative Education for 2011/2012.
Table 5: Individual Contacts: College of Arts and Sciences: 2 Career Coordinators 2008-2009
Number of Individual Meetings
with
Faculty, Administrators, Student
Group Leaders and Employers
2009-2010
Number of Individual Meetings
With
Faculty, Administrators, Student
Group Leaders and Employers
2010-2011
Number of Individual Meetings
With
Faculty, Administrators, Student
Group Leaders and Employers
2011-2012
Number of Individual Meetings
With
Faculty, Administrators,
Student Group Leaders and
Employers
23
21 70
VR= 53, DD=17 130
VR = 91, DD = 39
Table 5 shows an 85% increase in the number of Career Services individual contacts with College of Arts and
Sciences faculty, administration, student group leaders, and employers compared to the previous year; includes informational sessions,
appointments, phone, and email contacts.
55
Table 6: Pre-Law Day
2009-2010 2010-2011 2011-2012 +/- % change
Employers/Booths 36 15 21 +40%
Number of Students Attending 103 165 169 +2%
Number of Students
(returning evaluations)
Who Would Recommend the Event
99% 100% 100% +0%
Number of Students Rating the Event
Good or Excellent
93% 91% 87% -4%
Table 6 provides information regarding the outcome of the Pre-Law Day event. The event took place in the Student Union. To avoid
competing with UF, UCF, and FSU (all scheduled the same week) the event was scheduled for October 13th
. The number of attending
law schools and organizations increased by 40%. There was a slight increase in the number of students attending. There was a slight
decrease in the number of surveyed students who rated the Event as Very Good or Excellent. However, 100% of surveyed students said
they would recommend the event to other students. 100% of participating Recruiters surveyed rated the Event as Very Good or
Excellent.
FUTURE DIRECTIONS
Valarie and Dee Dee will continue to network and collaborate with COAS faculty, staff, and student groups to enhance
resources and programs that address students‟ needs. To accomplish this, the will continue to meet with the Academic
Advisers and assigned department faculty and chairpersons as needed. The Star Program and Career Wings registration
will continue to be a focus as a way to help COAS students prepare for the work force and connect with employers. They
will continue to coordinate various career programs. There will be no changes to the Pre-Law Day format. The Pre-Med
Fair will be combined Graduate and Professional Schools Day during the Fall semester so that more students will have
access to speaking to recruiters from Medical and other Professional Schools. Valarie and Dee Dee will remain open to the
coordination of mini departmental or student group events as requested. Valarie will continue to manage the COAS
Experiential Learning In the Liberal Arts/Cooperative Education (Co-op) program. The program may be renamed in order
to acknowledge the unpaid internship component. Continued effort will be made to assure that Career Services maintains
quality service for COAS students and alumni.
APPENDIX A
CAREER LIAISON CAREER PROGRAM REPORT 2011-2012
Staff Members: Valarie Robinson- COAS Liaison
Program Title/Topic Person/Dept. Requesting Date # attendees
COAS CLASS PRESENTATIONS (22) 559
1. CJ Pre-Internship Class Star 1 Joy Feria/Criminology &
Criminal Justice
5-24-11 16
2. CJ Pre-Internship Class Star 2 Joy Feria/Criminology &
Criminal Justice
5-26-11 16
3. Career Services STAR 1 & 2: Comm.
Interns
Paula Horvath-Neimeyer 6-8-11 8
4. CJ Pre-Internship Class Star 1 & 2 Joy Feria/Criminology &
Criminal Justice
8-30-11 26
5. CJ Pre-Internship Class Interview Role
Paly
Joy Feria/Criminology &
Criminal Justice
9-6-11 13
6. Star 1- International Studies Pam Zeiser/Political Science 9-13-11 36
7. Career Services Overview-
website/CWings demo
Chunsik Lee 9-16-11 50
8. Star 2- International Studies Pam Zeiser/Political Science 9-20-11 35
56
9. Star 1- Political Science David Schwam-Baird/Political
Science
11-10-11 25
10. Career Services Overview/CWings
Demo
John Elac/Political Science 11-15-11 35
11. Star 2-Interviewing Skills Keith Martin/Communication 11-22-11 9
12. CJ Pre-Internship Class Star 1 Joy Feria/Criminology &
Criminal Justice
1-17-12 41
13. CJ Pre-Internship Class Star 1 & 2 Joy Feria/Criminology &
Criminal Justice
1-17-12 32
14. PR Seminar Class Chunsik Lee/Communication 1-18-12 49
15. Into. To American Government Janet Hurlock/Political Science 1-25-12 38
16. What Can I Do with a BA/BS in
Psychology
Ashley Batts Allen/ Psychology 1-25-12 25
17. What Can I Do with a BA/BS in
Psychology
Ashley Batts Allen/ Psychology 1-30-12 28
18. STAR 1 & 2-Communication Interns Paula Horvath-
Neimeyer/Communication
2-23-12 4
19. Career Services Overview/Career Wings
Demo
Dr. Schwam-Baird/Political
Science
3-20-12 26
20. STAR 1 & 2-Communication Interns Paula Horvath-
Neimeyer/Communication
3-29-12 9
21. STAR 1 & 2-Communication Interns Paula Horvath-
Neimeyer/Communication
4-3-12 7
22. Career Services Overview Professor John Elac/Political
Science
4-5-12 31
Sub Total of COAS Class Presentations 559
Career Planning CLASS PRESENTATIONS (18) 323
1. Overview of COAS: Liaison Overview Rachel Martin/Career Services 7-7-11 20
2. Overview of Career Services Maria Castro/Career Services 8-24-11 18
3. Overview of COAS: Liaison Overview Rachel Martin /Career Services 9-8-11 20
4. Overview of COAS: Liaison Overview Vivian Senior/Career Services 9-28-10 18
5. Overview of COAS: Liaison Overview Rick Roberts/Career Services 9-29-10 18
6. Overview of COAS: Liaison Overview Maria Castro/Career Services 10-5-11 20
7. Overview of COAS: Liaison Overview DD Wyckoff/Career Services 10-5-11 15
8. Overview of COAS: Resumes Paula Michael Dass /Career
Services
10-24-11 20
9. Interviewing Synn-Claire Jones/ACE 11-1-11 18
10. Job Search DD Wyckoff /Career Services 11-9-11 15
11. Job Search Maria Castro/Career Services 11-21-11 20
12. Overview of COAS: Liaison Overview Rachel Martin /Career Services 2-2-12 20
13. Overview of COAS: Liaison Overview Maria Castro/Career Services 2-13-12 13
14. Overview of COAS: Liaison Overview Vivian Senior/Career Services 2-13-12 20
15. Overview of COAS: Liaison Overview Rick Roberts/Career Services 2-14-12 18
16. Overview of COAS: Liaison Overview Dee Dee Wyckoff/Career
Services
2-20-12 17
17. Job Search Dee Dee Wyckoff/Career
Services
3-19-12 15
18. Job Search Maria Castro/Career Services 3-28-12 18
Sub Total of Career Planning Class
Presentations
323
Student Clubs/Organizations Presentations (7) 332
1. Sociology Club Career Services
Overview
David Jaffee/Sociology 11-7-11 31
57
2. African American Student Union- STAR
1 Resumes
Stanton Taylor/Club Coordinator 11-16-11 25
3. Honors Program- Resumes & CVs Leslie Kaplan/Honors Program 11-29-11 225
4. Pre-Law Program-STAR 1 Resumes LeAnn Frazier/President 2-15-12 12
5. AASU Empowerment Seminar: Resumes Stanford Taylor/AASU 2-25-12 20
6. PRSSA Resume Review Anne Clayton/Professor Bobbie
Doggett
3-27-12 15
7. SCJA-Student Criminal Justice Assn. Lisa Bates/Faculty Adviser 4-4-12 4
Sub Total of Student Clubs/Organizations
Presentations
332
COAS ACADEMIC ORIENTATION
PRESENTATIONS (5)
202
1. COAS Transfer Orientation Breakout Liz Wondell/Director COAS
Advising
6-13-11 95
2. COAS Transfer Orientation Breakout Liz Wondell/Director COAS
Advising
7-11-11 51
3. International Studies- Advising Session Greshka German/COAS
Advising
10-18-11 1
4. COAS Transfer Orientation Breakout Liz Wondell/Director COAS
Advising
12-2-11 35
5.COAS Summer Admits Orientation Liz Wondell/Director COAS
Advising
3-26-12 20
Sub Total of COAS Academic Orientation
Presentations
202
UNF COLLABORATIVE PROGRAM
PRESENTATIONS (3)
59
1. Date a Major Synn-Claire Jones/Academic
Center for Excellence
10-14-11 32
2. Talk of the Times Martina Perry/Undergraduate
Studies
11-8-11 12
3. International Careers Dr. Pam Zeiser/Director
International Studies
3-29-12 15
Sub Total of Collaborative Presentations 59
UNF COMMUNITY PRESENTATIONS (1) 8
1. Continuing Education- Resumes and
Cover Letters
Valerie Murphy/Program
Director Legal Studies
10-24-11 8
Sub Total of UNF Community Presentations 8
JACKSONVILLE COMMUNITY
PRESENTATIONS (1)
20
1. Duval Teen Court Rebeka Melton/Coordinator
Duval County Teen Court
6-20-11 20
Total of Jacksonville Community Presentations 20
TOTAL of All PRESENTATIONS (*57)
*All Majors Transfer Orientations not included
Sub-Total without UNF All
Majors Transfer Orientations
*1,503
UNF TRANSFER ORIENTATIONS-ALL
MAJORS(2)
720
58
1. Transfer Orientation-All Majors Orientation
Coordinator/Academic Affairs
6-13-11 320
2. Transfer Orientation-All Majors Orientation
Coordinator/Academic Affairs
7-11-11 400
720
TOTAL of ALL PRESENTATIONS includes
UNF “All Majors” Transfer Orientations (59)
2,223
APPENDIX B
Valarie Robinson, COAS Liaison
Meeting/Contacts with Faculty, Advisers, & Student Groups: 2011-2012
College Name/Title of Person Department Date Reason for Meeting
1. COAS Paula Horvath-
Neimeyer/Internship
Coordinator
Communication 5-4-11 STAR Program
communication interns,
summer dates
2. COAS Liz Wondell/Director
COAs Advising
COAS Advising 5-12-11 COAS Advising Staff
Meeting
3. COAS Joy Feria/CJ Internship
Coordinator
Criminal Justice 5-17-11 Collaboration on STAR
Program and guidelines
4. COAS
Liz Wondell/Director
COAs Advising
COAS Advising 5-26-11 COAS Advising Staff
Meeting
5. COAS Pam Zeiser/Director
International Studies
COAS 6-14-11 Update on IS program
6. COAS
Liz Wondell/Director
COAs Advising
COAS Advising 6-30-11 COAS Advising Staff
Meeting
7. COAS
Liz Wondell/Director
COAs Advising
COAS Advising 7-7-11 COAS Advising Staff
Meeting
8. COAS Sheila Spivey/Director
Women‟s Center
Women‟s Center 7-11-11 Sister to Sister Planning
Committee
9. COAS Liz Wondell/Director
COAs Advising
COAS Advising 7-28-11 COAS Advising Staff
Meeting
10. COAS Liz Wondell/Director
COAs Advising
COAS Advising 8-11-11 COAS Advising Staff
Meeting
11. COAS Dr. Karen Patterson COEHS 8-18-11 ESDE Fall Retreat
12. COAS Dr. Mick Hallett, Chair Criminal Justice 8-18-11 Update of CJ activities,
STAR
13. COAS Sheila Spivey/Director
Women‟s Center
Women‟s Center 8-18-11 AASU update and
changes
14. COAS Yi Li/Communication
Adviser
COAS Advising 8-30-11 Overview of Co-op &
Career Services
15. COAS Joy Feria/Pre-Internship
Professor
Criminal Justice 8-31-11 Discuss employer
interviews
16. COAS Liz Wondell/Director
COAs Advising
COAS Advising 9-1-11 COAS Advising Staff
Meeting
17. COAS Sheila Spivey/Director
Women‟s Center
Women‟s Center 9-1-11 Sister to Sister Planning
Committee
18. COAS Dr. Goff/Chair Communication 9-9-11 Dept. Faculty Meeting:
CS Overview
19. COAS Dr. Chris Webb DRC 9-12-11 DRC student and parent,
academic and career
planning
20. COAS Contacted by Rick
Roberts
Academic Advising 9-13-11 Academic Advisers
Council
59
21. COAS Paula Horvath-
Neimeyer/Internship
Coordinator
Communication 9-14-11 Discussed guidelines for
fall and future goals
22. COAS Marty Edwards/Pre-Law
Program Direct.
Political Science 9-22-11 Pre-Law Day program,
update
23. COAS Dr. Gonzalez, VP Student
Affairs
Student Affairs 10-25-11 Divisional Meeting,
Update
24. COAS Liz Wondell/Director
COAs Advising
COAS Advising 10-27-11 COAS Advising Staff
Meeting
25. COAS Liz Wondell/Director
COAs Advising
COAS Advising 11-3-11 COAS Advising Staff
Meeting
26. COAS Leslie Kaplan/Honors
Instructor
Honors Program 11-15-11 Resume Presentation
27. COAS Dawn O‟Connor/Asst.
Director
Institutional Research 11-28-11 Discussed IRB Com.
participation
28. COAS Liz Wondell/Director
COAS Advising
COAS Advising 12-1-11 COAS Advising Staff
Meeting
29. COAS Stanford Taylor/AASU Student Affairs 12-6-11 Planning for Feb.
Empowerment Conf.
30. COAS Oupa Seane/Director
PEACE/Committee
Student Affairs 1-12-12 MLK Luncheon food
selection
31. COAS Liz Wondell/Director
COAS Advising
COAS Advising 1-24-12 COAS Advising Staff
Meeting
32. COAS AAFSA Student Affairs 1-30-12 Inaugural meeting
33. COAS Liz Wondell/Director
COAS Advising
COAS Advising 1-31-12 COAS Advising Staff
Meeting
34. COAS Liz Wondell/Director
COAS Advising
COAS Advising 2-7-12 COAS Advising Staff
Meeting
35. COAS Liz Wondell/Director
COAS Advising
COAS Advising 1-24-12 COAS Advising Staff
Meeting
36. COAS Liz Wondell/Director
COAS Advising
COAS Advising 2-28-12 COAS Advising Staff
Meeting
37. COAS Liz Wondell/Director
COAS Advising
COAS Advising 3-6-12 COAS Advising Staff
Meeting
38. COAS Liz Wondell/Director
COAS Advising
COAS Advising 3-13-12 COAS Advising Staff
Meeting
39. COAS Liz Wondell/Director
COAS Advising
COAS Advising 3-20-12 COAS Advising Staff
Meeting
40. COAS Lisa Bates/SCJA Adviser Criminal Justice 3-19-12 SCJA Presentation
41. COAS Liz Wondell/Director
COAS Advising
COAS Advising 3-13-12 COAS Advising Staff
Meeting
42. COAS Leigh-Ann Fairweather AAFSA, Prof. Develop.
Committee
3-22-12 Career Services Student
Resources
43. COAS Liz Wondell/Director
COAS Advising
COAS Advising 4-1-12 COAS Advising Staff
Meeting
44. COAS Liz Wondell/Director
COAS Advising
COAS Advising 4-17-12 COAS Advising Staff
Meeting
45. COAS Judith Ochrietor/Bio-
Medical Club Adviser
Biology 4-18-12 Pre-Med reorganization
46. COAS Joy Feria/Pre-Internship
Instructor
Criminal Justice 4-25-12 CJ Summer
presentations
60
APPENDIX C
COLLEGE OF ARTS AND SCIENCES
EMPLOYER CONTACTS: 2011-2012
Staff Member: Valarie Robinson
Date Employer
Representative/Title
Organization/Contact
Information/Notes
Via
Phone
Meeting
On-
campus
Meeting
Site
Visit
Sent
Emai
l
1. 5/3/11 Lori Grandstaff/VP
Product Management &
Operations
WiseChoice/job posting and
recruitment,483-2933,
x x
2. 5/4/11 April Caldwell
Ethridge/Recruiter
World Financial/job posting and
recruitment, 616-0600,
x x
3. 5/6/11 Jennifer Reidy/Area
Campus Recruiter
Target/ Information session w/
CJ class,
x
4. 5/18/11 Paul Dooley/CEO Matching Donors/job posting,
m
x
5. 5/19/11 Rebekah Melton/Case
Manager
Teen Court/presentation,630-
7933, c610-8160,
x x
6. 5/19/11 Jeff
Worthington/Operations
Manger
Clear Channel/job posting
procedures,
m
x x
7. 5/23/11 Pam McGuire/Agency
Recruiter
Prudential/Mentoring
program,641-7933x7314
x
8. 5/19/11 Angelina
Thomas/Outreach Coord.
Operation New Hope/425-
6002x117, c354-4673
x
9. 5/31/11 Chris Waugh/Ready 4
Work Director/ Angelina
Thomas/Coordinator
Operation New Hope/Ready 4
Work/Internships
x
10. 6/15/11 Kate Mesic/Partner Mesic Law Firm/volunteers/PT
posting
x x
11. 6/17/11 Sarah Scaggs/Product
Manager
CFI Marketing /Art & Design
Department
x
12. 6/22/11 Ashley Fallodori
/Manager, Workforce
Development
Chamber of Commerce/STEM
careers/opts.
x
13. 7/6/11 Patricia Sams/Human
Resources Consultant
JEA/diversity recruitment x x
14. 7/12/11 Dorothy Sperry, Pam
McGuire
Prudential/recruitment
opportunities
x
15. 7/26/11 Dave Montgomery, Pam
McGuire
Prudential Jacksonville Diversity
Networking Event
x
16. 8/2/11 Robert Beringer/Director
of Career Services
Virginia College/collaboration x
17. 8/2/11 Jennifer Reidy/Field
Campus Recruiter
Target, 407-221-0623,
Information Session w/ CJ class
x
18. 8/22/11 Brenda Finks/Sales
Manager
Jacksonville Black
Pages/recruitment/connections,
x x
19. 8/24/11 Kevin Hickman/ Program
Director
Street Fame TV/internships, 404-
805-2804,
x x
61
20. 8/26/11 Teresa
Gingerella/Coordinator
S. Carolina Vocational
Rehabilitation, 864-249-8042
x
21. 8/29/11 Alan Gross/President Gross Strategic Marketing, 904-
638-4582, alan.gross@gross-
Strategic.com, issues w/GD
hires
x x
22. 9/9/11 Justin Pizur Allstate/Graphic Design
candidates,
Shannon Italia
x x
23. 9/13/11 Celeste Hearon/Recruiting
Manager
Kelly Educational Services/Info.
Session
x
24. 9/14/11 Kevin Hickman/Program
Director
Street Fame TV/Info. Session x
25. 9/15/11 Krista Emerson/Recruiter CSX Staffing/904-359-3286/CJ
students
x
26. 9/27/11 Tom Weppel/President Inside Out Media/recruitment
options
x
27. 10/24/1
1
Joshua Pitts Digital Pathways/904-885-
1729/Interns web design, writers,
ref. by Shannon Italia
x
28. 1/20/12 Bryan Croft/President/
Claudia Scaff-GD Intern
Faculty
Holmes Stamp & Sign/Interns/
recruitment of Graphic Design
majors
x
29. 1/24/12 Brandon Long/Exec. Team
Lead/Asset
Target/recruitment of CJ
students/asset protection
x
30. 2/7/12 Denise/Exec
Lead/Krystal/HR/Chris/Di
stribution
Target/Information Session x
31. 2/7/12 Tony Morgan/Operations
Manager
Krystal Klean,
/recruitment options
x
32. 2/8/12 Harry Corbett/President Barnabus Project/904-347-7366/
develop interns
x x
33. 2/16/12 Brandon Long, Mary
O‟Berry/ Exec. Team
Leads
Target/Information Session x
34. 4/4/12 Christina Bruno/
Marketing and Sales Drct.
35. 4/5/12 Chris
Patterson/Pres./Jason
Owen-Creative
Interchanges.com/Info. Session x x
36. 4/9/12 Robert Peek
(MPA)/President
Jacksonville Sister Cities/ 357-
3047/future projects,
internships/co-ops with Sister
Cities/ Mayor's Office
x
37. 4/10/12 Lisa Shock/Director
Human Resources
MECLABS/Info. Session x
38. 4/10/12 Samantha
Gaulden/Recruiter
NOVA Southeastern
University/grad programs
x
39. 4/12/12 Chris Hazel/ Casting
Producer America's Super
Nanny
Shed Media
323.904.4680 x1058
x x
40. 4/18/12 Charlie Furman/
Campaign Director
Fair Share
Alliance/arubenstein@fairshareal
liance.org
x
62
41. 4/19/12 Robert Baggett/Assistant
Regional Security Officer-
Investigator U.S.
Consulate
U.S. Dept. of State/Info. Session
Civil and Foreign Services
opportunities
x
42. 4/19/12 Rita Leon/Administrator Faith
Bridge/[email protected]/recruit
ment graphic design students
x
43. 4/23/12 Luz Font/Volunteer
Coordinator
Sister Cities/610-0162, 646-
2431/internships
x
44. 4/26/12 Patty Piazza/Military
Program Advocate
Work Source-Military
Employment /997-
3100x2350/military resources for
UNF students
x x
45. 4/30/12 Roland Wilson/Vice
President
Jacksonville Urban League/366-
3474/Head Start opportunities
for child psychology majors
x x
APPENDIX D:
CAREER LIAISON CAREER PROGRAM REPORT 2011-2012
Staff Member: Dee Dee Wyckoff
Program Title/Topic Person/Dept. Requesting Date # attendees
STAR PROGRAM CLASS PRESENTATIONS (7)
STAR: Resumes, Career Wings, and Interview Stream Joy Feria/Criminal Justice 5/24/2011 16
STAR: Resumes, Career Wings, and Interview Stream Joy Feria/Criminal Justice 5/24/2011 16
STAR: Resumes, Career Wings, and Interview Stream Joy Feria/Criminal Justice 8/30/2011 50
STAR 2: Interviewing Joy Feria/Criminal Justice 9/1/2011 50
STAR: Resumes Dr. Dan Moon/Biology 9/9/2011 65
STAR: Resumes Dr. Dan Moon/Biology 1/18/2012 35
STAR: Interviewing Joy Feria/Criminal Justice 1/19/2012 35
SUBTOTAL OF "STAR" PROGRAM
PRESENTATIONS (7) 267
STAR PROGRAM PRESENTATIONS BY
CAREER SERVICES (7)
STAR: Resumes Career Services 9/8/2011 8
STAR: Interviewing Career Services 10/11/2011 4
STAR: Interviewing Career Services 10/27/2011 3
STAR: Interviewing Career Services 1/19/2012 5
STAR: Interviewing Career Services 2/6/2012 2
STAR 1&2 Combo Workshop-Communication Majors Career Services 3/29/2012 9
STAR 1&2 Combo Workshop-Communication Majors Career Services 4/3/2012 7
SUBTOTAL OF "STAR" COMBO WORKSHOPS
PRESENTATIONS (7) 32
CAREER PLANNING CLASS PRESENTATIONS
(8)
Career Services Overview Maria Castro/Career Services 7/18/2011 15
Career Services Overview
Valarie Robinson/Career
Services 9/29/2011 20
30 Seconds to Hit the Spot: Resume Maria Castro/Career Services 10/31/2011 20
30 Seconds to Hit the Spot: Resume
Valarie Robinson/Career
Services 11/3/2011 20
63
Overview of COAS Majors
Synne Claire Twiggs
Jones/ACE 10/11/2011 4
Overview of COAS Majors
Synne Claire Twiggs
Jones/ACE 3/8/2012 10
30 Seconds to Hit the Spot: Resume Maria Castro/Career Services 3/21/2012 20
30 Seconds to Hit the Spot: Resume Valarie Robinson 3/22/2012 20
SUBTOTAL OF CAREER PLANNING CLASS
PRESENTATIONS (8) 129
COLLEGE OF ARTS AND SCIENCES
PRESENTATIONS (4)
Date A Major Program
Synne Claire Twiggs
Jones/ACE 10/14/2011 32
Professional Opportunities in Psychology Alisa Aston/Psychology 10/14/2011 26
Professional Opportunities in Psychology Alisa Aston/Psychology 10/14/2011 26
Career Services Overview Dr. Beasley/Communication 11/10/2011 40
Career Services Overview Wilma Case-Starks/Biology 3/29/2012 5
SUBTOTAL OF COAS PRESENTATIONS (4) 129
NEW STUDENT ORIENTATION (10) UNF Orientation 6/3/2011 60
New Student Orientation-Student
Jeanne Middleton, Student
Affairs 6/3/2011 50
New Student Orientation-Parent Disability Resources Center 6/9/2011 15
Disability Resources Center New Student Orientation
Jeanne Middleton, Student
Affairs 6/10/2011 60
New Student Orientation-Student UNF Orientation 6/10/2011 60
New Student Orientation-Student
Jeanne Middleton, Student
Affairs 6/10/2011 60
New Student Orientation-Parent
Jeanne Middleton, Student
Affairs 7/8/2011 60
New Student Orientation-Parent UNF Orientation 7/15/2011 60
New Student Orientation- Freshman UNF Orientation 7/22/2011 60
New Student Orientation-Freshman
Jeanne Middleton, Student
Affairs 7/22/2011 50
New Student Orientation-Parent 535
SUBTOTAL OF NSO PRESENTATIONS (10)
COMMUNITY PRESENTATIONS (2)
Career Planning Process Duval County Teen Court 6/20/2011 20
Transitioning from High School to College
Carol Hart/St. John's Country
Day School 1/18/2012 50
SUBTOTAL OF COMMUNITY PRESENTATIONS
(2) 70
TOTAL FROM ALL COAS PRESENTATIONS (27) 557
TOTAL FROM ALL NEW STUDENT ORIENTATION PRESENTATIONS (10) 535
TOTAL FROM ALL COMMUNITY
PRESENTATIONS (2) 70
GRAND TOTAL OF COAS PRESENTATIONS AND PROGRAMS MANAGED BY
Dee Dee (39) 1162
64
APPENDIX E:
COLLEGE OF ARTS AND SCIENCES
CAREER LIAISON INDIVIDUAL MEETINGS AND CONTACTS: 2011-2012
Staff Member: Dee Dee Wyckoff
Division Name/Title of Person Department Date Reason for Meeting
Academic
Affairs
Joy Feria/Instructor/Internship
Coordinator Criminal Justice 5/17/2011
Discuss Pre-Internship
Class
Academic
Affairs Liz Wondell/Director, Advising COAS 6/30/2011 COAS Advisor Meeting
Student
Group Cassandra Charles/Student
National Collegiate
Scholars 7/5/2011
Discuss Presenting at a
Meeting
Academic
Affairs Liz Wondell/Director, Advising COAS 7/7/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 7/21/2011 COAS Advisor Meeting
Student
Group Cassandra Charles/Student
National Collegiate
Scholars 8/9/2011
Discuss Presenting at a
Meeting
Academic
Affairs Liz Wondell/Director, Advising COAS 8/25/2011 COAS Advisor Meeting
Academic
Affairs Liz Wondell/Director, Advising COAS 9/8/2011 COAS Advisor Meeting
Academic
Affairs Liz Wondell/Director, Advising COAS 9/22/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 9/29/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 10/20/2011 COAS Advisor Meeting
Student
Affairs
Dr. Gonzalez/V-P Student
Affairs
COAS 10/25/2011 Programming
Roundtable Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 11/3/2011 COAS Advisor Meeting
Academic
Affairs Liz Wondell/Director, Advising COAS 11/17/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 12/1/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 12/8/2011 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS 1/24/2012 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS
2/28/2012
COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS
3/13/2012 COAS Advisor Meeting
Academic
Affairs
Liz Wondell/Director, Advising COAS
4/14/2012 COAS Advisor Meeting
Academic
Affairs
Dr. Judith Ochrietor/Associate
Professor
COAS/Biology
4/18/2012 Future of Pre-Med
Program
65
APPENDIX F:
COLLEGE OF ARTS AND SCIENCES
EMPLOYER CONTACTS 2011-2012
Staff Member: Dee Dee Wyckoff
Date Employer
Representative/Title
Organization/Contact
Information/Notes
Via
Phone
Meeting
On-
campus
Meeting Site Visit
Sent Email
6/22/2011 Ashley Fallodori Jacksonville Chamber of
Commerce
X
7/12/2011 Dorothy Sperry/Pam
McGuire
Prudential X
7/12/2011 Pam McGuire Prudential X 8/25/2011 Ashley Fallodori Jacksonville Chamber of
Commerce
X
1/17/2012 Ed Ellison St. John‟s Country Day
School
X
1/23,24,26,28/2012 Ed Ellison St. John‟s Country Day
School
X
3/28/2012 Samantha
Galudent/Assistant
Director
Nova Southeastern
University-Jacksonville
X
3/28/2012 Martha Lucia Marin/Prev.
Edu. Coor.
Women‟s Center of
Jacksonville
X
3/28/2012 Ashely Strickland MaliVai Washington X 4/10/2012 Samantha
Galudent/Assistant
Director
Nova Southeastern
University-Jacksonville
X
4/12/2012 Ashely Strickland MaliVai Washington X Information Sessions 9/1/2011 Celeste Hearon Kelly Educational Staffing 9/8/2011 Robert Baggett State Department 9/13/2011 Celeste Hearon Kelly Educational Staffing 9/14/2011 CIA CIA Information Session 10/11/2011 POMJ Information Session 4/5/2012 Chris Patterson/President
CEO
Interchanges
4/19/2012 Robert Baggett State Department
66
Brooks College of Health
Career Services The Career Liaison Program to the Brooks College of Health has seen
a significant increase in the amount of outreach to faculty, staff and
employers this year. This has resulted in an increased number of classroom
presentations for the students in the College of Health. In addition, the
liaison has become more involved with other campus departments,
including Parent and Family Programs and BCH Academic Advising.
She presented at 11 freshman and parent orientation sessions. She is also
a member of the BCH Living Learning Community Committee,
contributing career guidance to the development of the program.
Relationships with the Doctor of Physical Therapy program continue to be
strong as the liaison works with faculty and employers to present the
Physical Therapy Job Fair. In addition, connections with Community
Health, Exercise Science, RN-BSN, MPH, and prospective nursing Career Coordinator, Rachel Martin
candidates have continued to thrive throughout the past 5 years.
Table 1: Brooks College of Health Counseling Appointments by Year
July 2007 – June 2008 206
July 2008 – June 2009 266
July 2009 – June 2010 365
July 2010 – June 2011 459
July 2011 – June 2012 419
Table 1 shows a comparison of counseling appointment for the last 5 years for the Brooks College of Health. The liaison
to the college met with 419 students this year. This is an 8% decrease from 2010-2011. The decrease is likely due to
changes in the Pre-Internship Exercise Science course structure. This class is now only offered once a year, versus three
times as in 2010-2011. In addition, policy changes to alumni appointments contributed to a decrease in the amount seen for
the spring of 2012.
67
Table 2: Brooks College of Health Counseling Appointments by Major
Table 2 compares individual appointments by major, with 2010-2011 numbers in black and 2011-2012 numbers in blue.
The table indicates areas of effectiveness in serving each group within BCH.
Table 3: Brooks College of Health Counseling Appointments by Class Year
Class Year 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012
Freshman 2 3 17 21 20
Sophomore 46 57 84 99 68
Junior 56 22 30 26 34
Senior 84 156 181 274 269
Graduate 6 11 16 17 15
Alumni 8 13 32 21 12
Post BACC 4 4 5 1 1
Total 206 266 365 459 419
Table 3 provides the break down by class year for the 419 appointments during the 2011-2012 year and compares these
figures with the 2007-2011 years.
Table 4: Career Services Presentations for the Brooks College of Health
2008/09 2009/10 2010/2011 2011/2012 %Change + or- from 10/11
Number of Presentations 22 39 41 50 +22.0%
Number of Students Attending 440 820 955 1580 + 65%
Table 4 shows a comparison in Career Services presentations between 2008-2012. The amount of presentations in 2011-
2012 increased by 22% from last year, reaching out to 625 more students than in 2010-2011.
Freshman Sophomore Junior Senior Graduate Alumni Post Bacc
Undecided 15
3 3
1 3
1 1 1
NUR - Prospective 2
82 60 0 3 1
NUR - PreLicensure 2
NUR – Accelerated
RN - BSN 19
47 3
1
Community Health 2 14
14 111
124 6
3 1
Health
Administration
4 1 5
9 20
11 5
6
Nutrition 1
1
1 0 4 4
6 0 2 1
1
Exercise Science 2
2
1 1
1 111
80 1
Athletic Training 7
2 1
2
Public Health Minor 1
MHA 3 1
MPH 3
1
1
NP 1
MHC 1
2 2
DPT 9
10
Other major 1 17 8
2
68
The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to
be successful following graduation. The decrease in numbers was largely due to a change in the Pre-Internship Exercise
Science course structure. This class is now only offered once a year, versus three times as in 2010-2011, therefore less
students were able to complete this required component for the course.
2007-2008 - STAR Program – Brooks College of Health – 43 graduates
2008-2009 – STAR Program – Brooks College of Health – 102 graduates
2009-2010 – STAR Program – Brooks College of Health – 72 graduates
2010- 2011 – STAR Program – Brooks College of Health – 116 graduates
2011 – 2012 – STAR Program – Brooks College of Health – 107 graduates
Table 5: Individual Meetings
Number of individual meetings with faculty, administration, student group leaders and employers
Table 5 displays a 12% increase in the number of Career Services individual meetings with Brooks College of Health
faculty, administrators, student group leaders and employers from 2010-2011 to 2011-2012. There was a significant
increase in employer recruiting this year, due in part to strong relationships being established with recurring employers and
also the positive shift in the economic situation.
Table 6: Statistics from the Physical Therapy Job Fair 2010
Table 6 shows that from the 62 students who attended the event, 79% returned an evaluation. Of those who returned the
evaluations, 94% rated the event a 4 or 5 on a scale of 1-5.
Employers Participating in Recruiting for the Physical Therapy Job Fair
•Brooks Rehabilitation •CORA Rehabilitation Clinics
•Encore Healthcare, LLC •Florida Institute for Neurologic Rehabilitation
•Genesis Healthcare •HCR Manor Care
•Heartland Rehabilitation •Life Care Centers of America
•Orange Park Medical Center •UF Shands Jacksonville
•St. Vincent‟s Rehab & Sports Medicine
2007-2008 2008-2009
2009-2010 2010-2011 2011-2012
15 43 40 66 74
Spring 2009 Fall 2009 Spring 2010 Fall 2010 Fall 2011
Recruiters
in attendance
17 12 10 14 11
Number of Students
Attending
32 70 30 92 62
Number of Students
Returning Evaluations
27 26 26 59 49
Students Rating the
Event Good or
Excellent
96% 88% 85% 98% 94%
69
Future Directions
This year the liaison saw an increase in the amount of presentations and campus outreach programs. Relationships with
BCH faculty remain strong, as they continue to request presentations and refer students to Career Services. Because there
is less of a need to increase already successful faculty connections, and because STAR graduates are now requesting more
employer contacts, the liaison will focus on strengthening employer relations for the upcoming year. In addition, the liaison
will continue to develop resources for student to gain knowledge of the healthcare market and relevant employers within
their field of study.
APPENDIX A
BCH CAREER LIAISON - PROGRAM REPORT 2011-2012
Program Title/Topic Person/Dept. Requesting Date #
attendees
Interviewing – Community Health Pre-Interns Julie Merten – Public Health May 31, 2011 8
Overview of BCH Majors and Careers, Career
Planning
Rick Roberts, Career Services June 2, 2011 15
Student – New Freshman Orientation UNF Orientation June 3, 2011 40
Student – New Freshman Orientation UNF Orientation June 3, 2011 40
Student – New Freshman Orientation UNF Orientation June 10, 2011 40
Parent – New Freshman Orientation UNF Orientation June 10, 2011 100
BCH Transfer Orientation BCH Academic Advising June 13, 2011 50
Resumes and Interviewing Health Administration, Pre-Interns, Valarie Johnston June 17, 2011 35
Student – New Freshman Orientation UNF Orientation June 24, 2011 40
Parent – New Freshman Orientation UNF Orientation June 24, 2011 100
Student – New Freshman Orientation UNF Orientation July 8, 2011 40
BCH Transfer Orientation BCH Academic Advising July 11, 2011 50
Overview of BCH Majors and Careers, Career
Planning
Vivian Senior, Career Services July 13, 2011 20
Resumes and Professionalism Britnee Bell – Public Health July 13, 2011 24
Parent – New Freshman Orientation UNF Orientation July 15, 2011 100
Overview of BCH Majors and Careers, Career
Planning
Maria Castro, Career Services July 18, 2011 20
Parent – Honors Orientation UNF Orientation August 18, 2011 150
Resumes, Professionalism, Interviewing Debi Wagner, RN-BSN August 31, 2011 19
Resumes – Community Health Pre-Inters Julie Merten – Public Health September 6,
2011
40
Overview of Resumes and Interviewing Claudia Sealy-Potts, Masters – Nutrition September 12,
2011
15
Giving Professional Presentations Cathie Christie – Nutrition September 26,
2011
10
Overview of BCH Majors and Careers, Career
Planning
Maria Castro – Career Services September 28,
2011
20
Overview of BCH Majors and Careers, Career
Planning
Vivian Senior – Career Services September 28,
2011
20
Overview of BCH Majors and Careers, Career
Planning
Valarie Robinson – Career Services September 28,
2011
20
AmeriCorps – Resumes and Interviewing Community Presentation September 30,
2011
25
Resumes, Networking, and Interviewing Ann Noonan – Physical Therapy October 4, 2011 30
Overview of BCH Majors and Careers, Career
Planning
Rick Roberts – Career Services October 4, 2011 20
Overview of BCH Majors and Careers, Career
Planning
Synne-Claire Twiggs-Jones October 11, 2011 4
70
Professional Dress – Nutrition Seniors Jackie Shank October 12, 2011 27
Date – A –Major, Review of BCH Majors/Careers ACE October 14, 2011 35
Resumes and Professionalism Britnee Bell – Public Health November 3,
2011
30
Resumes and Professionalism Michele Moore – Public Health November 3,
2011
30
Resumes, Interviewing – Masters of Public Health Michele Moore – Public Health January 17, 2012 9
Resumes, Interviewing – Exercise Science Melissa Conway- Hartman, CAMS January 18, 2012 40
Resumes, Interviewing – Community Heath Julie Merten – Public Health January 24, 2012 38
AmeriCorp – Dining Etiquette Community Presentation February 7, 2012 23
Overview of BCH Majors and Careers, Career
Planning
Maria Castro – Career Services February 15,
2012
20
Overview of BCH Majors and Careers, Career
Planning
Rick Roberts – Career Services February 16,
2012
20
Overview of BCH Majors and Careers, Career
Planning
Dee Dee Wycoff – Career Services February 20,
2012
20
Overview of BCH Majors and Careers, Career
Planning
Valarie Robinson – Career Services February 23,
2012
20
Nursing Interview Workshop Offered by liaison February 22,
2012
7
Nursing Interview Workshop Offered by liaison February 23,
2012
5
Nursing Interview Workshop Offered by liaison February 27,
2012
6
Nursing Interview Workshop Offered by liaison February 29,
2012
6
Overview of BCH Majors and Careers, Career
Planning
Synne-Claire Twiggs-Jones March 8, 2012 4
Resumes and Professionalism Michele Moore – Public Health March 20, 2012 30
Resumes and Professionalism Britnee Bell – Public Health March 20, 2012 30
Parent Association Meeting – STAR Program Jeanne Middleton March 24, 2012 15
Masters of Public Health, On-Campus Recruiting Dr. Colvin April 11, 2012 30
On-Campus Recruiting, Health Administration Dr. Colvin April 12, 2012 40
APPENDIX B
BCH CAREER LIAISON INDIVIDUAL FACULTY/STAFF MEETINGS 2011-2012
College Name/Title of Person Department Date Reason for Meeting
BCH Donni Welch-Rawls PT May 2, 2011 Fall PT Job Fair
BCH Britnee Bell CH May 2, 2011 Summer B Planning
BCH Julie Merten CH May 10, 2011 Summer Pre-Interns
BCH Dr. Christie Assoc. Dean May 12, 2011 Suprv. Meeting
BCH Dr. Christie,
Dr. Chally
Assoc. Dean,
Dean
June 7, 2011 Suprv. Meeting
BCH Dwayne Peterson BCH Advising June 9, 2011 Career Services Info
BCH Dr. Christie Assoc. Dean July 14, 2011 Suprv. Meeting
BCH Heather Kenney Dir. BCH Advising July 21, 2011 Moving Procedures
BCH Julie Merten CH Faculty July 21, 2011 STAR for Fall
BCH Debi Wagner RN-BSN Faculty July 28, 2011 Fall Presentation
BCH Dr. Christie Assoc. Dean August 16, 2011 Suprv. Meeting
BCH Academic Advising August 29, 2011 Updates
BCH Donni Welch-Rawls PT September 6, 2011 Job Fair Employers
BCH Dr. Christie Assoc. Dean September 8, 2011 Suprv. Meeting
BCH and Housing LLC September 8, 2011 Meeting
BCH Academic Advising September 12, 2011 Updates
71
BCH Donni Welch-Rawls PT September 21, 2011 Job Fair Logistics
BCH Julie Merten CH Faculty September 22, 2011 Student Updates
BCH Debi Wagner RN-BSN Faculty September 27, 2011 Student Resumes
BCH and Housing Living Learning
Communities
October 3, 2011 Meeting
Student Affairs Kathy Kline Family Programs October 4, 2011 Family Weekend
BCH Academic Advising October 11, 2011 Updates
BCH Dr. Christie Assoc. Dean October 13, 2011 Suprv. Meeting
BCH Michele Moore MPH October 13, 2011 MPH Website
BCH LLC October 17, 2011 Meeting
BCH Academic Advising November 7, 2011 CS Updates
BCH Melissa Hartman November 9, 2011 PT Job Fair
BCH Donni Welch-Rawls November 14, 2011 PT Job Fair
BCH Dr. Christie Assoc. Dean November 17, 2011 Suprv. Meeting
BCH LLC Meeting November 28, 2011 Career Programs
BCH Dr. Christie Assoc. Dean December 8, 2011 Suprv. Meeting
BCH Julie Merten CH Faculty December 12, 2011 STAR for Spring
BCH Julie Merten CH Faculty January 12, 2012 Student Appts.
BCH LLC Meeting January 23, 2012 Meeting
BCH Debi Wagner RN-BSN Faculty January 25, 2012 Baptist Recruiting
BCH Dwayne Peterson Advising February 3, 2012 Job Market Stats
BCH Julie Merten CH Faculty February 3, 2012 CH Employers
BCH Debi Wagner RN-BSN Faculty February 6, 2012 Resume Review
BCH Dr. Christie Assoc. Dean February 10, 2012 Suprv. Meeting
BCH LLC Meeting February 20, 2012 Meeting
BCH Dean Chally March 20, 2012 Employer Events
BCH Debi Wagner RN-BSN Faculty March 26, 2012 Student Resumes
BCH Dr. Christie Assoc. Dean March 29, 2012 Suprv. Meeting
BCH Academic Advising April 9, 2012 CS Updates
BCH LLC Meeting April 16, 2012 Meeting
APPENDIX C
BCH CAREER LIAISON – EMPLOYER CONTACTS 2011-2012
Date Employer
Representative/Title
Organization/Contact
Information/Notes
Via
Phone
Meeting
On-
campus
Meeting
Site
Visit
Sent
6/11/11 Tom Rice Lakeview Health Systesm X X
6/17/11 Nicole Maragh Monroe Regional Health Sys. X X
6/17/11 Tanya Sanchez Cora Health X
6/22/11 Ashley Fallodori Jax Chamber of Commerce X
7/12/11 Sanbraness Jackson UF Shands X
8/11/11 Brian Hultgren Urban Jacksonville, Inc. X
8/29/11 Maxine Simmons Healthcare Clinical Informatics X
8/30/11 Michele Harris South Georgia Medical Center X X
9/2/11 Erica Coleman North Florida Health Corps X
9/16/11 Shannon Gibbs Senior Bridge X
9/23/11 Kathy Granger Gabriel House of Care X
9/27/11 Kristina Brennick Florida Institute for Neurological
Rehabilitation
X X
10/10/11 Nicole Lanier PPR Healthcare Recruiting X
10/17/11 Margie Rivers Jacksonville Youth Works X
10/18/11 Jacqueline Campbell Reflectx Staffing X
11/02/11 Michelle Wilger Affordable Rehabilitation X
11/04/11 Ian Koh Baptist Medical Center X
11/30/11 Ru Choksi East Coast Research X
12/07/11 Lorna Wittenrich Renaissance Behavioral Center X
72
1/09/12 Clauselie Prinvil, Laura Hogg Baptist Medical Center X
1/19/12 Elizabeth Cottrell Jacksonville Children‟s
Commission
X
1/25/12 Michael Barker Medtronic X
1/26/12 John Stiller Blue Cross Blue Shield X X
2/10/12 Kelly Nelson Harden Associates X
3/27/12 Ying Lighthouse Internal Medicine X
3/28/12 Karen Gallagher Brooks Rehabilitation X
4/4/12 Nena Fisler Innovative Therapy Concepts X
4/24/12 Jona Jefferys Episcopal Children‟s Services X
4/26/12 Virginie Mascia Incepture X
73
COLLEGE OF EDUCATION AND
HUMAN SERVICES
College of Education and Human Services
Career Services
Maria Castro continues in her role as the Career Coordinator and Liaison to the College of Education and Human Services.
Since taking on this role she has developed and implemented many career programs, workshops and presentations. Topics
continue to include: career planning, resume writing, job search strategies, and interviewing skills. Maria assisted 444
individual students from the College of Education and Human Services. She provided job search feedback via individual
appointments, emails, phone calls, Interview Stream, and Career Wings to COEHS students. She conducted a total of 35
presentations to COEHS students. Through these presentations she has been able to reach an estimated total of
1101students during the 2011-2012 Academic Year.
During this academic year, Maria continues to provide the STAR Program in the College of Education and Human
Services. She has been working with faculty members to present the STAR Workshop in classes. Maria has collaborated
with COEHS Internship College Supervisors by providing the STAR Program to Education and Sport Management
students. An estimated 336 students participated in STAR 1 and 2 workshops during the 2011-2012 academic year.
A total 78 students completed all five steps of the Star program and received their STAR Certification.
The STAR program continues to be a major part of Sport Management Practicum courses. Students registered for these
courses are now required to become STAR Certified by completing all components of the STAR program as part of these
courses. In addition, all Sport Management internship students are also required to complete an Exit Interview with Maria
to discuss their Career/Academic goals prior to graduation. This helps these students to develop an effective job/academic
strategy plan that they can implement prior to graduation.
Although the economic downturn continues to negatively impact both our on-campus recruiting programs and Education
Job Fair, we continue reach out to employers and helped develop strong partnerships that are of great benefit to COEHS
students. There was an increase in employer participation in the Education Job Fair from the previous academic year. This
year we relocated the Job Fair to the Student Union and both the student and the employers seemed very pleased with the
new Job Fair location based on the surveys responses.
We had six school counties participate and accept resumes from our students for potential employment opportunities. The
Discovery Academy of Lake Alfred Charter School from the Orlando area also attended the Education Job Fair for the first
time. They were actively recruiting are students since they had several immediate openings and the Principal conducted
several screening interviews during the Job Fair. Students were very excited about the employment prospects generated by
the Education Job Fair. Kelly Educational Staffing (KES) the official Duval County Schools District Substitute Teacher
provider participated in 4 Information Session at Career Services. These Information Sessions were designed to inform
students on how to become eligible substitute teachers for Duval County School District. According to a report shared by
74
Celeste Hearon Lead Recruiter for (KES), through these Information Sessions and us partnering via Career Wings an
estimated 119 UNF Students have become active substitute teaches this past year.
In addition to meeting the needs of the COEHS, Maria also participated in 26 Professional Development opportunities to
continue her personal professional growth and development, and further sharpen her skills and abilities. Maria also
continues in role as the Faculty Advisor to the Student National Education Association chapter in the COEHS. This student
organization has been very active this past academic year. The SNEA held 15 General meetings to plan events and discuss
relevant issues in education. This year 12 students had the opportunity to attend various state conferences such as, NEA
Student Connections Conference, and SFEA Student Leadership Conference and FEA Delegate Assembly. As part of
SNEA Campus and Community Outreach Events, students organized the movie screening for “American Teacher” they
also participate in “Read Across America” at Kernan Trails Elementary School. SNEA was awarded Student Organization
and Assistant Resources (SOAR) Grant worth $2000.00 to assist the organization with their marketing and recruiting
efforts during the 2011-2012 academic year. Due to their great leadership, they were able to maintain their excellent
standing with Student Government and were eligible and awarded all supplemental budget boosts which results in a total
annual budget award of$350.00. Maria has been able to provide the students and the organization the leadership and
support needed to help it thrive.
Maria continues to be involved in and assist within the COEHS. She is often called upon to serve on various search
committees. During this past year she assisted in the search for two Field Instructors for Office of Field Experiences. She
also was asked to assist in the search for an in ALS Instructor position for the Exceptional, Deaf and Interpreter Education
Department. In Addition, she was also part of the search committee for the Sport Management Assistant Professor position
for the Leadership, School Counseling and Sport Management Department. Colleague often seek out her advice and
expertise in matters of resume writing, job search skills and interviewing skills for both personal and professional matters.
Larry Daniel, Dean of the College of Education and Human Services had this to say about Maria‟s work
performance:
“Maria works closely with faculty and staff in the College of Education and Human Service to assure that students receive
the full range of services offered by Career Development Services. She regularly provides counseling to prospective and
active students, offers workshops and individual sessions on resume preparation and job interviewing skills, and guides
students’ progress in completing the steps of the STAR program. She has formed close relationships with faculty responsible
for pre-internship and internship courses and visits classes to discuss job search activities with students participating in
these activities. She also serves as advisor to UNF’s Student National Education Association chapter. COEHS faculty and
staff feedback on Maria’s performance indicates that she is engaged effectively with the academic mission of the College and
takes many steps to make her time and services available to students.”
COEHS & UNF Involvement:
• Campus Security Authority, (Fall 201-Present)
• A&P Sick Leave Committee, (Member, Summer 2011-Present)
• Maria serves as the Faculty Advisor for Student National Education Association (SNEA) Organization- (Summer 2009-
Present)
• Sport Management Assistant Professor Search Committee, (Member, Fall 2011, Spring 2012)
• American Sign Language Instructor Search Committee, (Member, Fall 2011)
• Clay County Supervisor of Pre-Intern and New Teachers (SPRINT) Instructor Search Committee, (Member, Spring
2011)
Adjunct Faculty-College of Education and Human Services
Maria also serves as an Adjunct Instructor for the College of Education and Human Services. She taught one section during
Summer B, 2011, one section Fall 2011 and one section Spring 2012. The Career Planning Class helps to engage freshmen
and sophomores in the career development process and link to services and programs offered by Career Services. Maria is
also available to share information about all programs offered by the COEHS in other Career Planning courses taught by
other Career Services staff members.
75
Table 23: College of Education and Human Services Counselor Student Contact by Year
May 2008 – April 2009 265
May 2009- April 2010 442
May 2010 - April 2011 524
May 2011-April 2012 444
Table 23 shows the liaison to the college met with 444 students this year. This is a 15.2% decrease from the previous year primarily due to the
new addition of the Alumni Coordinator within Career Services who took responsibility for seeing all COEHS Alums instead of Maria Castro.
Table 25: Career Services Presentations and Workshops for the College of Education and Human Services
2008-2009
Number of
Presentati
ons
2008-
2009
Number
of
Student
s
Attendi
ng
2009-2010
Number
of
Presentati
ons
2009-2010
Number of
Students
Attending
2009-2010
Number of
Presentations
2009-2010
Number of
Students
Attending
2011-2012
Number of
Presentations
2011-2012
Number of
Students
Attending
44 1549 48 1769 24 1229 35 1101
Table 25 shows a comparison in Career Services presentations between, 2008-2009, 2009-2010, 2010-2011, and 2011-2012 for College of
Education and Human Services. There was a 46.0% increase in the number of presentations.
Table 26: College of Education and Human Services STAR Program Participation
2008-2009
Total Number of
Students Who
Completed STAR
2009-2010
Total Number of Students Who
Completed STAR
2010-2011
Total Number of Students
Who Completed STAR
2011-2012
Total Number of Students
Who Completed STAR
13 36
79
78
Table 26: The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be
successful following graduation. There was a 1.0% decrease in the number of COEHS students who completed all five parts of the STAR
Program in 2011-2012. This decrease was due to a decrease number of students who were cleared for practicum during the 2011-2012 academic
year which impacted the STAR completion numbers.
Table 27: Individual Meetings: College of Education and Human Services
2008-2009
Number of Individual
Meetings with
Faculty, Administrators,
Student Group Leaders and
Employers
2009-2010
Number of Individual
Meetings with
Faculty, Administrators,
Student Group Leaders and
Employers
2010-2011
Number of Individual
Meetings with
Faculty, Administrators,
Student Group Leaders
and Employers
2011-2012
Number of Individual
Meetings with
Faculty, Administrators,
Student Group Leaders
and Employers
26 16 34 41
Table 27 Displays the number of Career Services individual meetings with College of Education and Human Services, and UNF, faculty,
administration, student group leaders and employers. The was an 20.5 % increase in the number of meetings during this academic year. The
relocation of Maria‟s office into the COEHS has facilitated the daily contact and interaction with COEHS faculty, administrator and staff.
76
Table 28: Education Job Fair
April 2009
April 2010 April 2011 April 2012
Employers/Booths 10 14 7 10
Number of Students
Attending
229 222 233 113
Number of Students
Returning Evaluations
34 18 25 82
Number of Students Rating
the Event Good or Excellent
24 14 24 89
Table 28: There was an increase in the number of employers who participate in the job fair.
Employers Participating in Education Job Fairs 2011-2012
City Year Orlando
Discovery Academy of Lake Alfred
Duval County Public Schools
Hillsborough County Public Schools
Jacksonville Job Corps
Nassau County Schools FL
Network of International Christian Schools
School District of Clay County
Suwannee County School Board
Teachers-Teachers.com
Future Direction:
Maria will continue to reach out to students, faculty, and staff in the COEHS to market upcoming events and to make them
aware of the services we have to offer through Career Services. The STAR Program will continue to be a focus for COEHS
students as a way to help prepare students with the job search process. The STAR Program will continue to be part of the
Sport Management Practicum and Internship Program. She will continue to coordinate the Spring Education Job Fair.
Maria will also continue to seek opportunities to reach out to employers and helped develop strong partnerships that will be
a great benefit to COEHS students.
77
APPENDIX A: COLLEGE OF EDUCATION AND HUMAN SERVICES
CAREER LIAISON CAREER PROGRAM REPORT 2011-2012 Maria Castro, COEHS Liaison
Program Title/Topic Person/Dept. Requesting Date # attendees
STAR Program Assignment/ Career Services/Career Wings Overview Sport Management Maurice Graham 5/16/11 26
STAR Resume Workshop Sport Management- Practicum Maurice Graham 5/23/11 13
STAR Interviewing Sport Management- Practicum Maurice Graham 6/6/11 12
STAR Program Assignment/ Career Services/Career Wings Overview Sport Management Maurice Graham 8/22/11 26
STAR Resume/Interviewing Workshop Sport Management- Practicum Maurice Graham 8/30/11 10
SNEA PreK/Primary Orientation Dr. Elizabeth Fullerton 8/30/11 10
COEHS Overview Career Planning Sport Management- Practicum Maurice Graham 9/6/11 11
COEHS Overview Career Planning Rachel Martin 9/8/11 20
COEHS Overview Career Planning Maria Castro 9/28/11 20
COEHS Overview Career Planning Vivian Senior 9/28/11 20
COEHS Overview Career Planning Valarie Robinson 9/29/11 20
COEHS Overview Career Planning Rick Roberts 10/4/11 20
COEHS Overview Career Planning Synne-Claire Twiggs-Jones 10/11/11 20
STAR –Resume/Job Search/Interviewing Starlet Wilder 10/19/11 30
STAR –Resume/Job Search/Interviewing Vicki Cornett 10/20/11 19
COEHS Overview Career Planning Valarie Robinson 11/15/11 20
COEHS- Job Search Overview Education Interns Kathy Witsell 11/18/11 33
COEHS Sport Man Interns Job Search/Networking Overview Maurice Graham 11/30/11 26
COEHS – Job Search/Networking Last Meeting Dr. Cathy O’Farrell 12/5/1 115
STAR Program Overview Dr. Jennifer Kane- Sport Management 1/4/12 60
COEHS- Job Search Overview Education Interns Dr. Cathy O’Farrell 1/5/12 157
STAR Resume Workshop Sport Management- Practicum Maurice Graham 1/10/12 38
STAR Interviewing Sport Management- Practicum Maurice Graham 1/17/12 38
Human Resources & Resumes Sport Management Alliance Club 1/25/12 5
COEHS Overview Career Planning Rachel Martin 2/2/12 20
COEHS Overview Career Planning Vivian Senior 2/13/12 20
COEHS Overview Career Planning Rick Roberts 2/14/12 20
COEHS Overview Career Planning Dee Dee Wyckoff 2/22/12 20
UNF Golden Key International Honor Society Resumes & Interviewing Workshop
DeeAnne Cookman 3/6/12 7
COEHS Overview Career Planning Synne-Claire Twiggs-Jones 3/8/12 20
COEHS STAR 1 & 2 Resume & Interviewing Starlet Wilder 3/28/12 38
COEHS STAR 1 & 2 Resume & Job Search/Interviewing Vicki Cornett 3/29/12 23
Career Planning STAR 2 Interviewing Valarie Robinson 4/3/12 20
COEHS STAR 1 & 2 Resumes & Interviewing Workshop Dr. Caroline Guardino 4/11/12 4
COEHS- Job Search Overview Education Interns Dr. Cathy O’Farrell 4/23/12 140
78
APPENDIX B: COLLEGE OF EDUCATION AND HUMAN SERVICES
CAREER LIAISON INDIVIDUAL MEETINGS 2011-2012
Maria Castro, COEHS Liaison
Program Title/Topic Person/Dept. Requesting Date # attendees
STAR Program Assignment/ Career Services/Career Wings Overview Sport Management Maurice Graham 5/16/11 26
STAR Resume Workshop Sport Management- Practicum Maurice
Graham
5/23/11 13
STAR Interviewing Sport Management- Practicum Maurice
Graham
6/6/11 12
STAR Program Assignment/ Career Services/Career Wings Overview Sport Management Maurice Graham 8/22/11 26
STAR Resume/Interviewing Workshop Sport Management- Practicum Maurice
Graham
8/30/11 10
SNEA PreK/Primary Orientation Dr. Elizabeth Fullerton 8/30/11 10
COEHS Overview Career Planning Sport Management- Practicum Maurice
Graham
9/6/11 11
COEHS Overview Career Planning Rachel Martin 9/8/11 20
COEHS Overview Career Planning Maria Castro 9/28/11 20
COEHS Overview Career Planning Vivian Senior 9/28/11 20
COEHS Overview Career Planning Valarie Robinson 9/29/11 20
COEHS Overview Career Planning Rick Roberts 10/4/11 20
COEHS Overview Career Planning Synne-Claire Twiggs-Jones 10/11/11 20
STAR –Resume/Job Search/Interviewing Starlet Wilder 10/19/11 30
STAR –Resume/Job Search/Interviewing Vicki Cornett 10/20/11 19
COEHS Overview Career Planning Valarie Robinson 11/15/11 20
COEHS- Job Search Overview Education Interns Kathy Witsell 11/18/11 33
COEHS Sport Man Interns Job Search/Networking Overview Maurice Graham 11/30/11 26
COEHS – Job Search/Networking Last Meeting Dr. Cathy O‟Farrell 12/5/1 115
STAR Program Overview Dr. Jennifer Kane- Sport Management 1/4/12 60
COEHS- Job Search Overview Education Interns Dr. Cathy O‟Farrell 1/5/12 157
STAR Resume Workshop Sport Management- Practicum Maurice
Graham
1/10/12 38
STAR Interviewing Sport Management- Practicum Maurice
Graham
1/17/12 38
Human Resources & Resumes Sport Management Alliance Club 1/25/12 5
COEHS Overview Career Planning Rachel Martin 2/2/12 20
COEHS Overview Career Planning Vivian Senior 2/13/12 20
COEHS Overview Career Planning Rick Roberts 2/14/12 20
COEHS Overview Career Planning Dee Dee Wyckoff 2/22/12 20
UNF Golden Key International Honor Society Resumes & Interviewing
Workshop
DeeAnne Cookman 3/6/12 7
COEHS Overview Career Planning Synne-Claire Twiggs-Jones 3/8/12 20
COEHS STAR 1 & 2 Resume & Interviewing Starlet Wilder 3/28/12 38
COEHS STAR 1 & 2 Resume & Job Search/Interviewing Vicki Cornett 3/29/12 23
Career Planning STAR 2 Interviewing Valarie Robinson 4/3/12 20
COEHS STAR 1 & 2 Resumes & Interviewing Workshop Dr. Caroline Guardino 4/11/12 4
COEHS- Job Search Overview Education Interns Dr. Cathy O‟Farrell 4/23/12 140
79
College Name/Title of Person Department Date Reason for Meeting
COEHS Dr Jennifer Kane Maurice Graham
Sport Man 5/2/11 Summer STAR Program Overview
COEHS Dr. Cathy O‟Farrell Field Experience 5/4/11 Briefly Discussed Duval Budget Job
Outlook COEHS Dr. Karen Patterson Department Chair 5/5/12 Grade Issues – Career Planning
Course COEHS Dr. Sherry Shaw
Search Committee ESE Department
5/5/12 ASL Search Committee Phone
Interviews
COEHS Dr. Cathy O‟Farrell Field Experience 5/9/12 Duval County Clinical Supervisor
Interviews COEHS Dr. Cathy O‟Farrell Field Experience 5/10/12 Duval County Clinical Supervisor
Interviews COEHS Dr. Sherry Shaw
Search Committee ESE Department
5/11/12 ASL Search Committee Phone
Interviews
COEHS Advising Advising Department 6/20/11 Monthly Meeting COEHS Dr Jennifer Kane Sport Man 7/11/11 Star Program Update EOD Cheryl Gonzalez EOD 8/4/12 Hispanic Council COEHS SNEA Board SNEA Board 8/11/12 Executive Meeting COEHS Maurice Graham Sport Man 8/29/11 Sport Man COEHS Maurice Graham Sport Man 9/7/11 Sport Man COEHS SNEA SNEA 9/22/12 Club Support Activities COEHS NCATE Board COEHS 10/4/11 NCATE Review COEHS SNEA Board SNEA 10/4/12 Execute Board Meeting COEHS NCATE Review COEHS 10/5/12 College Review Student Affairs Dept Head Meetings Student Affairs 10/25/11 Event Planning
COEHS SNEA Board SNEA 10/25/12 Board Meeting COEHS COEHS Advising Staff Student Advising 10/27/11 Advising Staff Meeting Equal
Opportunity &
Diversity
Hispanic Council EOD 11/3/12 Hispanic Council
COEHS Maurice Graham Sport Man 11/9/11 Sport Man Star Program Updates COEHS SNEA Board SNEA 11/1012 Board Meeting COEHS Sport Man Search
Committee Meeting Sport Man 11/17/11 Assistant Professor Search
Committee COEHS Sport Man Search
Committee Meeting Sport Man 11/22/11 Assistant Professor Search
Committee COEHS Sport Man Search
Committee Meeting Sport Man 12/5/11 Assistant Professor Search
Committee COEHS Dr. Karen Patterson Department Chair 12/612 Updates COEHS SNEA Board
Meeting SNEA Board 12/7/12 Mid-Year Goals
COEHS Sport Man Search Committee
Meeting
Sport Man 1/17/12 Assistant Professor Search Committee
COEHS Maurice Graham Sport Man 1/17/12 Sport Man Student Updates COEHS Sport Man
Search Committee
Meeting
Sport Man 1/18/12 Assistant Professor Search Committee
COEHS Sport Man Search Committee
Meeting
Sport Man 1/19/12 Assistant Professor Search Committee
COEHS Dr. Cathy O‟Farrell Field Experience
Office 2/16/12 Update Ed Fair Recruiter Info
COEHS Dr. Jason Lee Sport Man 3/21/12 Student Update
80
COEHS Academic Advising Advising Office 3/26/26 Updates COEHS Dr. Cathy O‟Farrell Field Experience
Office 4/3/12 Employer Debrief: Terry Parker HS
Principal COEHS Dr. Karen Patterson Department Chair 4/11/12 Updates COEHS Dr. Karen Patterson Department Chair 4/19/12 Updates Continued Grad School Chad Learch Grad School 4/23/12 Grad School Info COEHS SNEA SNEA 4/23/12 Recruitment
COEHS Maurice Graham &
Ken Hill Sport Man & Advising 4/25/12 Summer STAR Program Planning
Meeting
81
This year has again seen some difficult economic challenges for students, staff, and companies. Many students and alumni
were laid off this year into a tight market. Companies had to cut back on staff; and therefore, recruiting and recruiting
expenses including Career Showcases. Staff had to continue to operate with smaller and tighter budgets. Although these
difficult times began 3 academic years ago, it was again this year that again saw huge increases in student and alumni
participation. These increases were in individual student and alumni appointments. Students and alumni now have to do
more job searching and must offer themselves in a more competitive way than in the past. Our most spectacular change
this year was our OPS Assistant increased work hours by 10/week (now at 30/week). This allowed not only for her to see
many more student appointments, but also allowed the Liaison to spend those additional 10 hours/week on employer
appointments, marketing and outreach. As a result we saw spectacular growth in many areas, including number of student
appointments, employer appointments, and employer participation in Showcases. We also continued to see the rewards of
our push to grow our co-op program, with increased co-op participation.
Rebecca Johnson, SPHR Sharon Snow, MA
CCEC Career Services Liaison CCEC Career Service Office Assistant
Table 35: College of Computing Engineering and Construction Appointment by Year
Academic Year 2007-2008
205
Academic Year 2008-2009
208
Academic Year 2009-2010
223
Academic Year 2010-2011 307
Academic Year 2011-2012 472
Table 35 shows a comparison of counseling appointment for the last 9 years for the College of Computing, Engineering, and
Construction. Career Services Representatives to the college met with 472 students this year. This years‟ numbers represent a 54%
increase in the number of CCEC students with individual appointments. When combining this with last year‟s increase of 38%, that is
82
over twice the number of appointments we had consistently shown only two years ago, and for several years prior. This tremendous
increase can be attributed to the extensive efforts by CCEC Career Services staff to reach out to students and encourage them to meet
and work with them.
Table 36: College of Computing Engineering and Construction Appointments by Class Year
Class Year 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012
Freshman 14 16 11 * 21
Sophomore 12 20 18 * 26
Junior 81 62 85 * 178
Senior 69 54 68 * 152
Graduate 12 13 16 * 16
Alumni 17 32 22 * 65
Post BACC 0 11 3 * 14
Total 205 208 223 307 472
Table 36 This table shows that the huge increase in student appointments, while across the board, are largely appointments with
Juniors, Seniors, and Alumni.
Table 37: College of Computing Engineering and Construction- Appointments by Major
Major 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012
Building Construction
Management
46 38 35 * 50
Computing 55 36 49 * 131
Electrical Engineering 24 27 37 * 91
Mechanical
Engineering
18 31 57 * 131
Biology 22 34 2 * x
Chemistry 3 3 1 * x
Civil Engineering 33 35 42 * 69
Pre-Med 2 2 0 * x
Physics 1 2 0 * x
Total 205 208 223 * 472
Table 37 This table shows that the huge increase in student appointments, while across the board, are largely appointments with
Computing, Mechanical Engineering, and Electrical Engineering. The Computing increase can be attributed to our staff having
increased hours in that school. The ME and EE increase can be attributed to CCEC Career Services‟ aggressive actions to increase
student awareness.
Table 38: College of Computing Engineering and Construction: STAR Program Participation
2007-2008 2008-2009 2009-2010 2010-2011 2011-2012
Total Number of
Students
Who Completed
STAR Program
4
7
3
9
4
Total Number of
Students/Alumni
Still In Progress
45
84
423
74
419
83
The STAR Program is a series of seminars, workshops, and services designed to help students develop the skills needed
to be successful following graduation. This program was fully implemented for the College of Computing, Engineering,
and Construction for the 2007-2008 school year. In 2011-2012, 419 students and alumni participated in various steps of
the program and 4 completed all 5 steps of the STAR Program. The increase in completed STARs can be attributed to the
offering of STARs 1 and 2 online. As can be seen by the radical changes in the number of STARs in process, Career
Services has struggled to find an accurate and consistent way to measure this number. We have instituted a new system
and hopefully will have very accurate numbers for the 2012-13 academic year.
Table 39: Career Services Presentations and Workshops for the College of Computing Engineering and
Construction
2007-2008 2008-2009 2009-2010 2010-2011 2011-
2012
Number of
Presentations
22 27 36 37 34
Number of
Students
Attending
550 725 1365 1391 1275
Table 39 shows a comparison in Career Services presentations of the past 6 years in the College of Computing Engineering and
Construction. We saw a huge increase in these numbers two years ago and we are glad to see those higher numbers continue this year.
The increase was attributed to having an additional staff member who could also do presentations.
Table 40: Students Registered for Cooperative Education
2007-2008
2008-2009 2009-2010 2010-2011 2011-
2012
Number of CCEC
Students
Registered in
Cooperative
Education
58 20 21 31 43
Table 40 shows a tremendous 39% increase in number of students participating in CCEC co-op programs. When incorporating last
year‟s increase as well, the number of c-op students in CCEC has doubled in the past two years. This impressive increase can be
attributed to staff‟s continued efforts to make students aware of the co-op programs. In addition, staff being able to speak to more
classes and reach more students has impacted this increase as well. The co-op program is always reviewed in our class presentations.
Table 41: Individual Meetings: College of Computing Engineering and Construction 2007-2008 2008-2009 2009-2010 2010-2011 2011-
2012
Number of
Individual Meetings
with Faculty,
Administrators,
Student Group
Leaders and
Employers
7 27 27 27 85
Table 41 displays a stunning 215% increase in the number of Career Services individual meetings with College of Computing
Engineering and Construction faculty, administration, student group leaders and employers. This increase can be mainly attributed to
additional employer meetings. Since the OPS Career Assistant added 10 hours/week of work, the Liaison was able to dedicate an
additional 10 hours/week to employer relations. Also, the CCEC Dean has made a more focused effort to have student groups be more
active with CCEC Career Services.
84
Table 42: College of Computing Engineering and Construction: CCEC Showcases Fall Showcase Spring Showcase Totals
Employers/Booths 2007-08- 52
2008-09-43
2009-10 – 31
2010-2011 – 30
2011-12 - 38
2007-08-50
2008-09-31
2009-10 – 30
2010-2011 – 29
2011-12 - 40
2007-08-102
2008-09-74
2009-10 – 61
2010-2011 – 59
2011-12 - 78
Number of Students
Attending
2007-08- 303
2008-09- 301
2009-10 – 258
2010-2011 – 229
2011-12 - 200
2007-08- 315
2008-09- 247
2009-10 – 226
2010-2011 – 212
2011-12 - 245
2007-08- 618
2008-09-548
2009-10 – 484
2010-2011 – 441
2011-12 - 445
Table 42 Shows a very large 32% increase in employer participation and a 1% increase in student participation for the CCEC
Showcases. The large employer increase can be attributed to, again, the OPS Career Assistant having additional hours, which allowed
the Liaison to spend additional hours on employer outreach and marketing.
Employers Participating in
College of Computing Engineering and Construction Showcases 2011-2012
Aerotek JEA
AmCom Software KBR Building Group*
Bank of America Manson Construction Company
BE&K Building Group* NAVFAC Southeast
Beeline NAVAIR
Bergmann Associates Norfolk Southern
Blue Cross and Blue Shield of Florida NRD Jacksonville+
BMW Manufacturing Company Pax Technology, Inc.
Brasfield & Gorrie Potts Consulting Group
Charles Perry Partners, Inc. PPI Construction Management
Coastal Construction Products RMI
Crowley Maritime Corporation ROI
CSX RS&H
Elkins Constructors Sauer Incorporated
Enterprise Integration Skanska USA Building
epaCube SpectorSoft
Fanatics Stellar
Fidelity National Information Services Superior Construction Company
GE Aviation/Unison Industries System Innovators
Gerdau Talagy
Gilbane Building Company Taviant
Greenshades Software The Boeing Company
Haskell The Preferred Group
Hensel Phelps Construction Company The Suddath Companies
ICS, Inc. Tom Barrow Company
Info Tech, Inc. Turner Construction Company
Interactive Intelligence, Inc. Walsh Group/Archer Western Contractors Ltd.
JCB Prudential
JE Dunn Construction Xorail
85
Future Directions/Challenges
Our challenge for the upcoming year will remain budgetary issues, both internally and with the companies who recruit from
us. With them having fewer openings and less money to spend on recruiting, our students will continue to face a tighter
market. To combat this, we hope to continue to enact more employer relations activities by keeping the additional hours for
our OPS staff, thus freeing the liaison to do more employer relations. Now that this process is in full swing, we are hoping
to see continued good results. These economic conditions will also demand more competitive skill sets and more effective
job search techniques. CCEC Career Services will continue to offer aggressive training for student job searchers.
APPENDIX A: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION
CAREER LIAISON CAREER PROGRAM REPORT 2010-2011
Staff Member: Rebecca Johnson
Program Title/Topic Person/Dept. Requesting Date # attendees
Fall Employer Showcase CCEC 10/4/2011
38 Employers
200 Students
Spring Employer Showcase CCEC 2/29/2012
40 Employers
245 Students
Engineering Product Showcase Engineering Advisory Board 2/17/2012
9 Employers
22 Attendees
APPENDIX B: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION
CAREER LIAISON INDIVIDUAL MEETINGS 2011-2012
Rebecca Johnson
College Name/Title of
Person
Date Department Reason for
Meeting
CCEC Meet w Peter Braza 5/16/2011 CCEC Upgrade Sharon
CCEC Dr. Murat 5/18/2011 Engineering Co-op
CCEC Joint Meeting of
CCEC Advisory
Councils Joint Mtg
6/8/2011
CCEC
Legal/Budget
updates
CCEC Engineering
Advisory Council
(EAC)
7/6/2011
Engineering Monthly
CCEC Dr. Tumeo 8/12/2011 CCEC Introduction
CCEC SoC meeting 8/24/2011 Computing Monthly
CCEC First Friday with the
Dean 9/2/2011
CCEC Monthly
CCEC CCEC College
Meeting 9/9/2011
CCEC Monthly
CCEC SoC meeting 9/14/2011 Computing Monthly
CCEC Dr. Kreidl 9/16/2011 Engineering Internship
All Programmers Update 10/7/2011
Various
Discuss
programming
CCEC First Friday with the
Dean 10/5/2011
CCEC Monthly
All
UNF Travel 10/11/2011
Finance
Get access to
system
CCEC Student Group
Leaders‟ Meeting 10/24/11
CCEC
Organize CCEC
Student Groups
All President Delaney
Student Affairs
meeting
10/25/2011
Various Updates
86
CCEC Engineering
Advisory Council
(EAC)
11/2/2011
Engineering Monthly
CCEC First Friday with the
Dean 11/4/2011
CCEC Monthly
All FYE Enrichment
Subcommittee 11/7/2011
Various Monthly
CCEC Dr. Tumeo 11/16/2011 CCEC Events Updates
CCEC First Friday with the
Dean 12/2/2011
CCEC Monthly
All FYE Enrichment
Subcommittee 12/5/2011
Various Monthly
CCEC Engineering
Advisory Council
(EAC)
1/4/2012
Engineering Monthly
CCEC CCEC Exec
Committee Mtg 1/5/2012
CCEC Monthly
CCEC SoC meeting 1/11/2012 Computing Monthly
CCEC Student Group
Leaders‟ Meeting 1/13/12
CCEC
Organize CCEC
Student Groups
CCEC Wine and cheese
with the Dean 1/18/2012
CCEC Monthly
All FYE Enrichment
Subcommittee 1/23/2012
Various Monthly
CCEC College Committee
Meeting 2/1/2012
CCEC Monthly
CCEC Bernadette/Student
Leaders 2/6/12
Engineering
Organize Social
Event
CCEC SoC meeting 2/8/2012 Computing Monthly
CCEC Faculty meeting
w/Dr. Tumeo 2/10/2012
CCEC
Update on
budget issues
All
Jeannie w/ACE
2/10/2012
ACE
Discuss
Explore-A-
Major
CCEC Bernadette/Student
Leaders 2/15/12
Engineering
Organize Social
Event
CCEC Student Group
Leaders‟ Meeting 2/24/12
CCEC
Organize CCEC
Student Groups
All FYE Enrichment
Subcommittee 2/27/2012
Various Monthly
CCEC Engineering
Advisory Council
(EAC)
3/7/2012
Engineering Monthly
CCEC College Committee
Meeting 3/7/2012
CCEC Monthly
CCEC SoC meeting 3/21/2012 Computing Monthly
CCEC Wine and cheese
with the Dean 3/20/2012
CCEC Monthly
CCEC College Committee
Meeting 4/4/2012
CCEC Monthly
CCEC CCEC Faculty
Meeting 4/6/2012
CCEC Updates
CCEC Student Group
Leaders‟ Meeting 4/12/12
CCEC
Organize CCEC
Student Groups
CCEC Wine and cheese
with the Dean 4/18/2012
CCEC Monthly
87
APPENDIX C : COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION
CAREER LIAISON: EMPLOYER MEETINGS 2011-2012
Rebecca Johnson
Date Name/Title of Person Name of
Company/Or-
ganization
Reason for Meeting
5/23/11 Catherine J. Stiefel Taviant ER Outreach
6/22/11 Ashley Fallodori Jax Chamber of
Commerce STEM Internships
6/30/11 Ryan D. Mercado Robert Half
Technology ER Outreach
7/12/11 Dorothy Sperry Prudential Interns
7/26, 27/11 Bree Baxter Interactive Intelligence Learn about company
8/11/11 Various 2 Tech Co ER Outreach
8/12/11 Various Interactive
Intelligence/Latitudes
Intern Presentations &
Tour
Internship
presentations
9/7/11 Kyle Nielsen ARC ER Outreach
9/6/11 Various US Navy On Campus
9/7/11 Various U.S. Air Force On Campus
9/28/11 Bree Baxter Interactive Intelligence
- Social On Campus
9/29/11 Catherine Looby RS&H On Campus
10/25/11 Joanna Leech Amcom Software ER Outreach
10/25/11 Various GE On Campus
10/27/11 Lunch w/various reps Kemper Preferred
Group ER Outreach
10/28/11 Michelle & Rachel CSX On Campus
11/8/11 Kathryn Melenick Chase ER Outreach
11/8/11 Nanda Toney Modis ER Outreach
11/15/11 Kate Melenick JP Morgan Chase On Campus
11/18/11 Melissa Rorabaugh Meridian ER Outreach
11/23/11 Pramod Jain SpinSpire ER Outreach
1/23/12 Mike Williamson& Robert
Hayes
Gilbane
Recruiting CM
1/24/11 Justin Bell Manhattan
Construction ER Outreach
1/30/12 Jimit Shah Texas Instruments (TI) ER Outreach
1/30/12 Various reps Bacardi Bottling ER Outreach
2/1/12 Kevin McFarlin Medtronic On Campus
2/7/12 Amanda Echols Beeline ER Outreach
2/9/12 Jim Simak, John Porter Systems
Innovators/Harris
Computing Renew relationship
2/14/12 Bill Egan BASF ER Outreach
2/21/12 Various Community Water
Solutions On Campus
2/23/12 Susan Bailey Blue Cross Blue Shield On Campus
2/28/12 Michelle Welsh CSX On Campus
3/5/12 Brian Barbour iVenture Solutions ER Outreach
3/8/12 Brian Barbour iVenture Solutions Walk to potential info
table locations
3/9/12 James Ecarius Triage Mgmt Srvcs ER Outreach
3/12/12 Ashley Levenshon Enterprise Integration ER Outreach
88
3/14/12 Shawn Edgell HUMANA -
Outreach/educate
about our services ER Outreach
3/20/12 Michelle Welsh CSX Corporation On Campus
3/23/12 Christian Zebar RMI (RailDOCS)/GE
Transportation ER Outreach
4/4/12 Kevin Jones W.W. Gay Check on Intern
Posting
4/10/12 Steve Weiskircher, Sajal,
Jenna, Haley Brock
Fanatics - educating
about our services ER Outreach
4/11/12 Susan Bailey, HR Florida Blue ER Outreach
89
ALUMNI CAREER SERVICES
Beginning December 2011, Dee Dee Wyckoff accepted the position as the OPS
Alumni Coordinator for Career Services. This position is based on OPS funding
and averaged 10 hours a week. As the Alumni Coordinator, Dee Dee conducted
face-to-face appointments and reviewed resumes in Career Wing for Alumni from
four colleges: Brooks College of Health, College of Arts and Sciences, College of
Computing Engineering and Construction, and the College of Education and Human
Services.
Dee Dee Wyckoff, Alumni Coordinator
Table 1: Alumni Coordinator Appointments by Year
December 2011-April 2012 23
Table 2: Alumni Coordinator Career Wings Resume Reviews by Year
December 2011-April 2012 133
Table 3: Alumni Coordinator Email Contacts by Year
December 2011-April 2012 21
Table 4: Total Number of Alumni Contacts by Year
December 2011-April 2012 177
Future Direction
For the 2012-13 AcademicYear, Career Services will continue to fund the OPS Alumni Coordinator position to provide
career development assistance for UNF alumni. Alumni within one year of their graduation date will continue to receive
career services, programs, and resources on the same basis as when they were students. After one year from their
graduation date alumni will pay a modest fee of $20 per counseling session to meet with the Alumni Coordinator.
90
CAREER SERVICES
EMPLOYER RELATIONS/ON-CAMPUS RECRUITING PROGRAMS
Career Services has developed an employer relations and outreach program designed to help employers recruit UNF
students and graduates for full-time, career opportunities through a variety of on-campus recruiting programs. Employers
can participate in Career Expos and the Education Job Fair talking with large numbers of students or meet individually with
students through on-campus interviews and information tables. Career Services also sends the resumes of UNF students to
potential employers through a resume referral program. Employers can arrange information sessions or socials to present
information about their organization and opportunities to small groups of interested students.
Table 1 Career Wings Job and Internship Postings Fall
2008
Spring
2009
Total Fall
2009
Spring
2010
Total Fall
2010
Spring
2011
Total Fall
2011
Spring
2012
Total
# Full-time Jobs 55 241 296 84 273 357 80 363 443 665 824 1489
# Internships 29 97 126 32 77 109 70 166 236 226 278 504
# Co-ops 8 30 38 1 17 18 1 16 17 22 19 41
# Part-time Jobs 18 92 110 60 97 157 21 22 43 155 248 403
#Temporary or
Seasonal Jobs
9 52 61 5 52 57 14 59 73 61 78 139
# Volunteer
Positions
6 27 33 4 12 16 3 12 15 12 57 69
TOTAL NUMBER
OF POSTINGS
125 539 664 186 528 714 189 638 827 1141 1504 2645
Table 1 shows that there was a dramatic 219% increase in the number of job and internships posted in Career Wings. This was an
increase from 827 to 2645. This show that the economy is recovering and that employers are increasing their hiring.
Table 2 Summary of On-campus Recruiting Activities 2007-2008 2008-2009 2009-2010 2010-11 2011-12
Number of Companies that participated in On-
campus Recruiting Activities
224 309 392 205 266
Recruiting Events
Education Job Fair (December) 13 10 n/a n/a n/a
Education Job Fair (April) 16 9 13 7 10
Fall Osprey Career Fair 76 73 44 51 68
Spring Osprey Career Fair 69 43 53 59 59
UNF Alumni Job Fair (May) 70 36 33 34 47
Physical Therapy Job Fair n/a 17 12 14 11
CCEC Employer Showcase (October) n/a 42 31 15 38
CCEC Employer Showcase (March) n/a 30 30 27 40
Graduate and Professional School Day 17 17 21 20 26
Pre Law Day 24 38 36 16 21
On-campus Interviews 22 15 10 6 24
Information Sessions 15 29 39 39 48
Information Tables 120 130 16 20 41
Total Number of On-campus Recruiting Events 442 489 338 308 433
Table 2 shows that 266 employers participated in on-campus recruiting activities for the 2011-12 Academic Year. This was a 29.7%
increase from the 2010-11 year. The employers sponsored 433 recruiting events which is 40.5% increase from the previous year.
Table 3 provides a detailed summary of all on-campus recruiting activity for 2011/2012.
TABLE 3: SUMMARY OF EMPLOYER PARTICIPATION 2011-2012
On-campus Recruiting Activity: 2011-2012
Company Industry
Educ
Fair
Fall
Expo
Alumni
Job
Fair
Spring
Expo
Grad
Fair
Phys
Therapy
Pre-
Law
CCEC
Showcase
Campus
Interviews
Info
Sessions
Info
Booths
Total
Events
1. Aerotek Human Resources 1 1 1 1 4
2. ADP (Automatic Data Processing) Other 1 1
3. Adler School of Prof Psychology Education 1 1
4. AFLAC Insurance 1 1
5. Amco Software Computers 1 1
6. American Board for Certification Education 1 1
7. American Home Mortgage Servicing Mortgage 1 1
8. AmeriSafe Business Services 1 1
9. Analytics Partners Business Services 1 1
10. APR Energy Retail 1 1 2
11. Arbonne International Retail 1 2 3
12. Arlington Toyota Business Services 1 1
13. A Social Media Business Services 1 1
14. Asbury Theological Seminary Education 1 1
15. Atlanta's John Marshall Law School Law 1 1
16. Auditor General State of Florida Government 1 1 2
17. Ave Maria School of Law Education 1 1
18. Avon Retail 1 1
19. AXA Advisors Financial Services 1 1 1 3
20. Bank of America Banking 1 1 1 1 1 1 6
21. Barry University School of Law Education 1 1
22. BE & K Construction Construction 1 1
23. Becker CPA / STALLA Accounting 1 1 2
24. Beeline Construction 1 1 2
25. Bergmann Associates Engineering 1 1
26. Black Diamond Performance Other 1 1 1 3
27. Blackstone LSAT Prep Education 1 1
28. Blue Cross Blue Shield of Florida Insurance 2 1 1 4
29. BMW Manufacturing Manufacturing 2 2
30. Brasfield & Gorrie Construction 2 2
31. Bridgestone Retail Retail 1 1
92
32. Brooks Rehabilitation Health Care 1 1
33. Buckeye International Industrial Sales 1 1 2
34. B.Y.O. Playground Other 1 1 2
35. Central Intelligence Agency CIA Government 1 1 2
36. Cellular Sales - Verizon Retail 1 1 2
37. Charles Perry Construction, Inc Construction 1 1
38. Charlotte School of Law Education 1 1
39. Citizens Property Insurance Insurance 1 1
40. City Year Education 1 1 2
41. Clay County District Schools Education 1 1
42. Client Focused Media Communications 1 1 2
43. Coastal Construction Construction 1 1 2
44. Coggin Automotive Group Automotive 1 1 2
45. Community Water Solutions Engineering 1 1
46. Cora Rehabilitation Clinics Health Care 1 1
47. Colonial Life Insurance 1 1
48. Coggin Automotive tra 1 1
49. CopyFax Retail 1 1
50. Corcoran College of Art & Design Education 1 1
51. Cox Media Media 1 1 2
52. Crowley Maritime Transportation 1 1 2
53. CSX Transportation 2 2 2 6
54. DCMA Government 1 1
55. Deloitte Public Accounting 1 1 2
56. Deutsche Bank Financial Services 1 1 2
57. Devcon Security Financial 1 1
58. Digital Pathways Retail 1 1
59. Dillards Retail 1 1 2
60. Discover Academy of Lake Alfred Education 1 1
61. Dixon Hughes, PLLC Accounting 1 1
62.. Drexel University Education 1 1
63. Drivetime Transportation 1 1 2
64. Duval County Public Schools Education 1 1
65. Elkins Constructors, Inc Construction 1 1
66. Encore Health Care LLC Health Care 1 1
67. Ennis, Pellum & Ass Accounting 1 1 2
68. Enterprise Holdings Financial 1 1
93
69. Enteprise Integration Construction 1 1
70. Enterprise Rent-a-Car Automotive 1 1 2
71. Epacube Engineering 1 1
72. Ernest & Young Public Accounting 1 1
73. Ettain Group Business Services 1 1
74. Farmers Insurance Group Insurance 1 1
75. FBI Government 1 1
76. Fanatics Retail 1 1
77. Fastenal Company Industrial Sales 1 1 2
78. Fidelity Investments Financial Services 1 1 1 3
79. Fidelity Information Services Financial Services 1 1
80. Fidelity National Information Services Financial Services 1 1
81. Fifth Third Bank Banking 2 2
82. Finlay Management Business Services 1 1
83. Firestone Complete Auto Care Manufacturing 1 1 2
84. First Command Financial Planning Financial Services 1 1
85. Florida Coastal School of Law Education 1 1
86. Florida Coastal School of Law Law 1 1
87. Florida Institute for Neurologic Rehab Healthcare 1 1
88. Florida International University Education 1 1
89. Florida State University Education 1 1 2
90. Follett Higher Education Group Education 1 1 2
91. Fortegra Financial Corporation Financail 1 1
92. Fourth Party Affiliates Other 1 1
93. Forever21 Retail 2 2
94. GE Aviation Engineering 2 1 3
95. GE Captial Working Capital Solutions Business Services 1 1
96. General Electric Computers 2 2
97 . Genesis HealthCare Health Care 1 1
98. Georgia State University Education 1 1
99. Gerdau Ameristeel Construction 2 2
100. Gilbane Building Company Construction 1 1
101. GreenShades Retail 1 1
102. GRIMCO Business Services 1 1
103. Harden & Ass Financial 1 1 1 3
104. Haskell Construction 2 2
105. Heartland Rehabilitation Services of Florida Health Care 1 1
94
106. Hensel Phelps Construction Construction 1 1
107. HCR ManorCare Health Care 1 1
108. Hillsborough County Public School Education 1 1
109. ICS Incorporated Engineering 1 1
110. Incepture Other 1 1 2
111. InfoTech Computers 1 1
112. InRoads Other 1 1
113. Interactive Intelligence, Inc Computers 2 2 2 6
114. Interchanges.com Computers 1 1 2
115. Interline Brands, inc Manufacturing 1 1
116. International Youth Fellowship Education 1 2 3
117. J & J Home Remodeler Engineering 1 1
118. Jacksonville Job Coprs Government 1 1
119. James Moore & Co. P.L. Accounting 1 1
120. Jax Wealth Builders Financial 1 1
121. JB Hunt Transportation 1 1
122. JCB Inc 1 1
123. JEA Construction 2 2
124. JE Dunn Constructions Construction 1 1
125. Johnson Lambert Business Services 1 1
126. JPMorgan Chase Banking 1 1
127. Kaplan Test Prep and Admissions Education 1 1 17 19
128. Kauffman Tire Retail 1 1
129. KBR Building Gourp Construction 1 1
130. Kelly Educational Staffing Education 4 4
131. Kemper Accounting 1 1 2
132. KPMG Public Accounting 1 1 2
133. Latitude 30 Retail 4 4
134. Liberty University Education 1 1 2
135. Life Care Centers of America Health Care 1 1
136. Life University Education 2 2
137. Loyola University New Orleans Education 1 1
138. Manson Construction Construction 2 2
139. Marten Transport Transportation 1 1
140. MassMutual Financial Financial 1 1
141. Meclabs Financial Services 1 1 1 1 4
142. Medtronics Business Services 1 1 2
95
143. Mercer Univeristy Education 1 1
144. MetLife Insurance 1 1
145. Midwestern University Education 1 1
146. Modular Document Retail 1 1 2
147. Nassau County School District Education 1 1
148. National Financial Seervices Group Financial 1 1
149. NAVAIR Military &
Defense 2 2
150. NAVFAC Military &
Defense 1 1
151. Network of International Christian Schools Education 1 1
152. New York Law School Education 1 1
153. Nivel Parts and Manufacturing Manufacturing 1 1
154. Norfolk Southern Engineering 1 1
155. Nova Southeastern University Education 1 1
156. Northwestern Mutual Financial
Diversified
Financial Services 1 1 1 3
157. NOVA Southeastern Univ Education 1 4 5
158. NRD Jacksonville Military 1 1
159. Office of Financial Regulation Government 1 1
160. Orange Park Medical Center Health Care 1 1
161. Orlando Police Department Government 1 1
162. Palm Beach Atlantic University Education 1 1
163. Pax Technology Inc. Technology 1 1
164. Paycor Other 1 1 2
165. Peace Corps
International
Development 1 1
166. Peace of Mind Jacksonville Health Care 2 2
167. Penske Trucking 1 2 3
168. Pepperdine University Education 1 1
169. PGA Tour Sports 1 1
170. PHH Mortgage Mortgage 1 1 2
171. Pine Cove Christian School Education 1 1
172. Potts Consulting Group Engineering 1 1
173. PPI Construction Management Construction 1 1
174. Practicing Law Institute Education 1 1
175. Progressive Insurance Insurance 1 1
176. Prudential Agency Engineering 1 1 2
177. Prudential Financial Financial Services 1 1 1 3
96
178. PLS Logistics Services Logistics 1 1 1 3
179. R2 Logistics Transportation 1 1
180. Rail America Transportation 1 1
181. Randstad 1 1
182. Rexel Transportation 1 1 2
183. Roger Williams University Education 1 1
184. Ross University Education 1 1
185. RMI Construction 1 1
186. ROI Revolution, Inc Construction 1 1 2
187. RS & H Other 2 2
188. Ryan Manufacturing 1 1
189. Sauer Inc Construction 2 2
190. Schur Pump Engineering 1 1
191. Secure Ideas Computers 1 1
192. Select Physical Therapy Health Care 1 1
193. Shands Jacksonville Health Care 1 1
194. Sherwin Williams Sales 1 1 1 3
195. SKANSKA Construction 2 2
196. Smoak, Davis & Nixon Financial 1 1 2
197. Solomon Page Group Financial 1 1
198. Southern Teachers Agency Education 1 1
199. Southern University Law Center Education 1 1
200. Southern Equipment Engineering 1 1
201. Southwestern Financial 2 2
202. SpectorSoft Corporation Computers 1 1
203. St. Thomas University School of Law Education 1 1
204. St. Vincent's Healthcare Health Care 1 1
205. St. Vincent's Rehab & Sports Medicine Health Care 1 1
206. State Farm Insurance 1 1 2
207. Stellar Engineering 2 2
208. Stetson University Education 1 1
209. Street Fame TV & Radio Communications 1 1
210. Suddath Companies Engineering 1 1 2
211. Superior Construction Construction 1 1
212. Suwannee County School Board Education 1 1
213. Synaptic Resources Business Services 1 1
214. System Innovators Computers 2 2
97
215. Talagy Computers 1 1 2
216. Target Retail 1 1 2 3 7
217. Taviant Computers 1 1
218. Texas Instrument Computers 1 2 3
219. The Blood Alliance Health Care 1 1 2
220. The Boeing Company Transportation 1 1
221. The Home Depot Retail 1 1
222. The LBA Group Accounting 1 1
223. The Main Street America Group Financial 1 1 2
224. The Preferred Group Engineering 1 1
225. The Ritz-Carlton, Amelia Island Hotel 1 1
226. The Suddath Companies Financial 1 1
227. Teachers-Teachers.com Education 1 1
228. Tire-Plus Total Car Care Business Services 1 1
229. Tom Barrow co Engineering 2 2
230 .Total Military Management, Inc Other 1 1 2
231. Turner Constructions Construction 2 2
232. Twenty First Community Banking 1 1
233. US Department of State Government 1 1
234. U.S. Army Health Care Recruiting military 1 1 2
235. US Air Force Military 2 1 3
236. U.S. Navy Military 1 1 1 3
237. U.S. Marine Corps Officer Selection Military 1 2 3
238. Unison Other 3 3
239.United Health Group Health Care 1 1
240. University of Central Florida Education 1 1
241.University of Florida - College of Engineering Education 1 1
242. University of Florida - Hough Grad School Business Education 1 1
243. University of Florida - College of Pharmacy Education 1 1
244. niversity of Florida - Graduate School Education 1 1
245. University of Florida Levin College of Law Other 1 1
246. Univeristy of Florida, Dept of Family Education 1 1
247. University of Glasgow Education 1 1
248. University of Medicine and Health Sciences, St. Kitts Education 1 1
249. USF College of Pharmacy Education 1 1
250. University of South Carolina Education 1 2 3
251. University of St. Augustine Education 1 1
98
252. University of Tampa Education 1 1
253. VGTI-FL Research 1 1
254. Virginia Commonwealth University Education 1 1
255. Waddell & Reed Financial 1 1 2
256. Walgreens Retail 1 1
257. Walmart Retail 1 1 2
258. Walsh Group / Archer Western Construction 2 2
259. Web.com Internet 1 1
260. Wells Fargo Bank Banking 1 1
261. Werner Enterprises Inc Transportation 1 1 2
262. Western University Education 1 1
263. Winn Dixie Stores, Inc Manufacturing 1 1 1 3
264. WJW Associates Business Services 1 1
265. Worldwide Express Business Services 1 1
266. Xorail Construction 1 1
Recruiting Totals for May 2011 - April 2012 10 67 46 57 25 12 21 77 25 43 47 430
University of North Florida
Career Services
Goals and Objectives 2012-2013
Career Services Mission Statement:
Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals.
Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career
Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for
students and alumni.
Department Goal #1 Ensure effective and efficient delivery of career services to all constituents.
University Goal #2: Recruit and support a diverse community of students, faculty and staff, who will
contribute to and benefit from the University‟s Mission.
Division Goal 4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
University Goal # 4: Affirm the university's public responsibility through civic engagement and
community-based learning and research.
Division Goal # 2 Work with community partners to create student-centered experiences that transform
students to make significant contributions to their communities and become engaged citizens locally and
beyond. (Community Engagement)
Action 1: Maintain qualified and effectively trained frontline full-time and student staff members.
(Timeline: July 2012-June 2013). Persons Responsible: Director; Associate Director; Support Staff.
Action 2: Career Counselors and Career Coordinators /Liaisons will demonstrate appropriate expertise and
effective application of helping skills when assisting students. Persons Responsible: Career Counselors and
Career Coordinators, Director and Associate Director. (Timeline: July 2012-June 2013)
Action 3: Continue to maintain effective working relationships with local area, regional, State, and
National employers and/or graduate and professional school recruiters. Persons Responsible: Director and
Career Coordinators/Liaisons; Support Staff. (Timeline: July 2012-June 2013)
Action 4: Maintain job, internship, and co-op postings in Career Wings (Timeline: July 2012 –June 2013)
Persons responsible: Director, Career Liaisons, Events and Marketing Coordinator, and Office Manager
Action 5: Maintain effective employer relations when coordinating on-campus recruiting events and job
fairs for each of the four colleges. (Timeline: July 2012-June 2013). Persons Responsible: Director, Career
Coordinators/Liaisons, Events and Marketing Coordinator, Support Staff.
Action 6: Continue to secure sponsors for the EDGE E- Magazines and Career Discoveries. (Timeline:
July 2012– June 2013) Person responsible: Director; Support Staff.
Action 7: Develop an action plan to strengthen and expand the Co-op/Internship Program for the College
of Arts and Sciences including timeline, positions needed, and budget requirements. Action plan to be
implemented in 2013-14). Person Responsible: Director, Career Coordinators and Liaisons to the College
of Arts and Sciences. (Timeline: July 2012-June 2013).
Outcome 1: Student responses on evaluations and follow-up surveys should indicate high levels of
satisfaction with Career Services' overall customer service.
Outcome 1a: Students will indicate high levels of satisfaction regarding the friendliness, responsiveness
and ease of contacting Career Services.
Outcome 2: Students will indicate high levels of satisfaction regarding effectiveness and assistance
provided by Career Counselors and Career Coordinators/Liaisons.
Outcome 3: Employer feedback will indicate high levels of satisfaction with Career Services‟ customer
service.
Outcome 4: Career Services will maintain the total number of job, internship, and co-op postings in
Career Wings for the four colleges.
Outcome 5: Career Services will maintain the number of employers, for the four colleges, participating in
Career Services‟ on-campus recruiting programs and events.
Outcome 6: Career Services will maintain the amount of EDGE E-Magazine and Career Discoveries
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sponsorship.
Outcome 7: Career Services will develop a plan of action to manage and expand the Co-op/Internship
Program for the College of Arts and Sciences.
Evaluation 1: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate Career Services‟ overall customer service.
Evaluation 1a: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services.
Evaluation 2: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good"
when asked to rate their career counselor‟s or college liaison‟s knowledge, openness, and interest in
providing assistance.
Evaluation 2a: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree”
when asked if they would refer Career Services to a friend.
Evaluation 3: Using a follow-up survey and evaluation forms, 75% of employers should indicate
"Excellent" or "Very Good" when asked to rate Career Services‟ customer service.
Evaluation 4: Analyze data from Career Wings to determine numbers of job, internship, and co-op
postings in system and compare to previous year. Career Services will maintain all job/internship/co-op
postings.
Evaluation 4a: Analyze data from Career Wings and compare to the previous year. Career Services will
maintain the total number of job postings in Career Wings.
Evaluation 5: Analyze data from Career Wings to determine the number of employers who participated in
on-campus recruiting programs and events; compare to previous year. Career Services will maintain the
total employer and recruiter participation.
Evaluation 6: Compare the total amount of EDGE E-Magazine sponsorships for the current year with the
previous year. Career Services will maintain this amount.
Evaluation 7: An action plan for the COAS Co-op/Internship program will be created.
Continuous Improvement
Department Goal #2: Implement a comprehensive outreach and marketing program to increase awareness for all
constituents about Career Services‟ programs and resources.
University Goal: #2 Recruit and support a diverse community of students, faculty and staff, who will
contribute to and benefit from the University‟s Mission
Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
Action 1a: Increase the department‟s communication with students and alumni through the use of social
media (Timeline: July 2012 – June 2013). Person Responsible: Events Coordinator and Office Manager.
Action 1b: Utilize student assistants (through Work Study, internships or co-ops) to expand the
department‟s marketing outreach particularly through social media (Timeline: July 2012 – June 2013).
Person Responsible: Events Coordinator; Director.
Action 2: Promote the Career Wings system on-campus to students and assist students in its daily use and
operation as a result of outreach efforts. (Timeline: July 2012 – June 2013). Persons Responsible: All
Staff.
Action 3: Increase the awareness of Career Services through on-campus presentations, promotional
materials, meetings with faculty and/or interaction with other on-campus constituents (Timeline: July 2012
– June 2013). Persons Responsible: All Staff.
Outcome 1: Students and alumni will learn more about upcoming events, programs, services and
recruiting opportunities provided by Career Services through the department‟s social media.
Outcome 2: There will be an increase in students accessing and using the Career Wings system.
Outcome 3: Faculty and other on-campus constituents will be more informed and aware of services
provided to students through Career Services.
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Evaluation 1: Calculate the number of students and alumni who “like” the department‟s Facebook.com
page. We should see at least a 10% increase.
Evaluation 2: Calculate the number of new students and alumni in Career Wings. We should see at least a
10% increase.
Evaluation 3: Calculate the number of presentations and meetings with faculty and other on-campus
constituents. We should see at least a 5% increase in the number of students who choose “faculty” and/or
other on-campus constituents as the means by which they heard about Career Services on the annual
follow-up survey.
Continuous Improvement:
Department Goal #3: Develop and enhance career development resources for students.
University Goal: #5 Secure fiscal, physical and technological resources aligned with the University‟s mission
and values.
Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility
and aspires to uphold the UNF Values. (UNF Values)
Action 1: Career Services staff will update content and graphics for the Career Services web pages.
(Timeline: July 2012-September 2012). Persons Responsible: Career Services Staff
Action 2: Edit and revise EDGE E-Magazines and Career Discoveries which are linked on the Career
Services webpage. (Timeline: July 2012-September 2012). Person Responsible: Career Services Staff.
Action 3: Continue to maintain and update the Career Library. Timeline: July 2012-June 2013. Person
Responsible: Career Counselor.
Action 4: Increase visibility and use of informational career videos and interactive resources on the Career
Services‟ website (Timeline: July 2012 – June 2013). Person Responsible: Director.
Outcome 1a: Students who utilize the Career Services website should indicate a high level of satisfaction.
Outcome 1b: By making the Career Services web pages more attractive and easier to navigate, we should
see an increase in the number of students using the web page.
Outcome 2: Students will learn how to develop effective job search skills and present themselves
effectively to potential employers.
Outcome 3: Students will utilize Career Library resources to research potential careers.
Outcome 4: There will be an increase of students utilizing the informational career videos and interactive
resources available on the Career Services‟ website.
Evaluation 1a: A follow-up survey will be sent to all students who registered with Career Services in
Career Wings. At least 75% of those who said that they utilized the Career Services website will indicate:
"Excellent" or "Very Good" when asked: "How would you rate the Career Services Webpage
(www.unf.edu/careerservices)?"
Evaluation 1b: Using a Webpage tracking system, Google Analytics, record the number of students who
accessed and utilized the Career Services website and compare to the previous year. We should see at least
a 10% increase in student usage.
Evaluation 2: A follow-up survey will be sent to students registered in Career Wings, for those who
indicated they used EDGE E-Magazine or Career Discoveries, at least 75% will indicate: "Strongly
Agree” or “Agree” when asked: "The goal of EDGE E-Magazines and Career Discoveries is to provide
information about career development, job search strategies, and resumes and cover letters. Did we meet
this goal?”
Evaluation 3: A follow up survey will be sent to students registered in Career Wings, for those who
indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when
asked: "The goal of our Career Library is to provide resources needed to help you research potential career
opportunities. Did we meet this goal?”
Evaluation 4: Calculate the number of students and alumni who use the informational career videos and
interactive resources on the website to establish a baseline for future comparison.
Continuous Improvement
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Department Goal #4: Offer comprehensive career counseling services for students.
University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic
achievement, and personal growth.
Division Goal 1: Cultivate a supportive and inclusive environment that promotes holistic student
development to ensure an optimal learning experience. (Holistic Student Development)
University Goal # 2: Recruit and support a diverse community of students, faculty, and staff who will
contribute to and benefit from the University's Mission
Division Goal 5: Implement staff training opportunities addressing relevant, current and cutting edge
trends and research in the field of student affairs which prepares staff to work effectively and efficiently
with students and their development. (Staff Development)
Action 1: Continue offering effective career counseling and assessment services targeting Freshmen,
Sophomores and deciding and exploring students. (Timeline: July 2012-June 2013)
Persons Responsible: Associate Director, Career Counselor, and Support Staff
Action 2: Career Services Liaisons will coordinate and implement the S.T.A.R. Program in each of their
respective colleges. They will provide individual job search counseling and encourage participation in
workshops, activities, and events related to students‟ professional development. (Timeline: July 2012-June
2013). Persons Responsible: Director, Career Liaisons, Events Coordinator, and Support Staff
Outcome 1a: Students will learn how to engage in self-assessment activities targeted to identifying
suitable majors and career options.
Outcome 1b: Students will learn how to explore majors, careers and gain an understanding of
occupational and employment trends.
Outcome 2a: There will be an increase in the number of students participating in the S.T.A.R. Program.
Outcome 2b: Students who attend the resume and job search workshops and have their resume critiqued
will learn how to develop a resume, write cover letters, and conduct job search campaigns.
Outcome 2c: Students who attend interviewing workshops and have a practice interview will learn how to
present themselves effectively to employers in an interview.
Outcome 2d: Student who participate and become S.T.A.R. Certified will be more knowledgeable and
prepared to pursue employment.
Evaluation 1a: A follow-up survey will be given to students utilizing career counseling services. At least
75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career
counseling services I know how to make informed decisions when identifying and choosing a major or
career path?”
Evaluation 1b: A follow-up survey will be given to students participating in career development
programs. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our
goal was to teach you how to identify and explore suitable majors and career options. Did we meet this
goal?"
Evaluation 2a: Utilize the Career Wings System to track the number of students who participated in each
component of the STAR Program and compare to last year. We should see at least a 10% increase in the
number of students participating in the program.
Evaluation 2b: A follow-up survey will be given to students who completed the Resume Workshop on
resume, cover letters, and job search. At least 75% of respondents will answer "Strongly Agree" or
"Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover
letters and conduct a job search campaign. Did we meet this goal?"
Evaluation 2c: A follow-up survey will be given to students who completed the Interviewing Workshop.
At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question:
"Our goal was to teach you how to effectively present your qualifications to employers in an interview.
Did we meet this goal?"
Evaluation 2d: Evaluations will be given to employers who attend major career programs and job fairs.
At least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed
knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked:
"Quality of student resumes received?”
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Continuous Improvement:
Department Goal #5: Plan and implement a series of major career programs and events designed to help students
implement their career goals.
University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic
achievement, and personal growth.
Division Goal 3: Provide on-campus experiential learning opportunities and campus events designed to
engage students in an active and vibrant campus life. (Campus Life)
Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences
to host various career programs and events including the Graduate and Professional Schools Fair and the
Pre-Law Day. (Timeline: July 2012- June 2013). Persons Responsible: Director; Career Liaisons; Events
Coordinator; Support Staff
Action 2: Plan and implement the Fall Osprey Career Fair (September) and the Spring Osprey Career Fair
(January/February). (Timeline: July 2012-June 2013) Persons Responsible: Career Services Staff.
Action 3: Plan and collaborate with the College of Computing, Engineering and Construction to host the
CCEC Employer Showcases. (Timeline: July 2012-June 2013). Persons Responsible: CCEC Career
Liaison, Support Staff.
Action 4: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair
(Timeline: July 2012 – June 2013). Persons Responsible: BCH Career Liaison, Events Coordinator,
Support Staff.
Action 5: Plan and collaborate with the College of Education and Human Services to host the Education
Job Fair. (Timeline: July 2012-June 2013). Persons Responsible: COEHS Career Liaison, Events
Coordinator, and Support Staff.
Action 6: Plan and implement the UNF Alumni Job Fair. (Timeline: July 2012-June 2013) Persons
Responsible: Career Services Staff. .
Action 7: Plan and implement career discoveries programming targeting freshmen, sophomores and
exploring and deciding students. (Timeline: July 2012 – June 2013). Persons Responsible: Associate
Director, Career Counselor, and Support Staff.
Action 8: Plan and Collaborate with the Disability Resource Center to develop a career program to meet
the career development needs of UNF students with disabilities.
Action 9: Plan and collaborate with the Military Veterans Resource Center to develop a career program to
meet the career development needs of UNF military/veteran students.
Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities
and program requirements for graduate, pre-law and pre-medical schools.
Outcome 2: Upper division students from the College of Arts and Sciences will identify potential
employment opportunities and will learn about various job market conditions.
Outcome 3: Upper division students from the College of Computing, Engineering and Construction will
identify potential employment opportunities and will learn about various job market conditions.
Outcome 4: Upper division students from the Brooks College of Health will identify potential
employment opportunities and will learn about various job market conditions.
Outcome 5: Upper division students from the College of Education and Human Services will identify
potential employment opportunities and will learn about various job market conditions.
Outcome 6: UNF alumni and upper division students from all colleges will identify potential employment
opportunities and will learn about various job market conditions.
Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will explore and identify various
academic majors and career options.
Outcome 8: Students with disabilities will identify potential employment opportunities and will learn
about various job market conditions.
Outcome 9: Military and veteran students will identify potential employment opportunities and will learn
about various job market conditions.
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Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate
and Professional Schools Fair, and the Pre-Law Day. At least 75% of respondents who attended these
events should answer “Strongly Agree" or "Agree” when asked: If we met our goal “to provide an
opportunity to speak with graduate/law school representatives and obtain information about graduate and
law programs?”
Evaluation 2: Evaluation forms will be given to students who attend the Osprey Career Fair. At least 75%
of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please
rate whether they were able to “learn more about current job market conditions by talking with
employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to
establish contacts that may lead to employment and obtain career and employment information?”
Evaluation 3: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At
least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when
asked: Please rate whether they were able to “learn more about current job market conditions by talking
with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you
able to establish contacts that may lead to employment and obtain career and employment information?”
Evaluation 4: Evaluation forms will be given to students who attend the Physical Therapy Job Fair. At
least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked:
Please rate whether they were able to “learn more about current job market conditions by talking with
employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to
establish contacts that may lead to employment and obtain career and employment information?”
Evaluation 5: Evaluation forms will be given to students who attend the Education Job Fair. At least 75%
of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please
rate whether they were able to “learn more about current job market conditions by talking with
employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to
establish contacts that may lead to employment and obtain career and employment information?”
Evaluation 6: Evaluation forms will be given to alumni/students who attend the UNF Alumni Job Fair.
At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when
asked: Please rate whether they were able to “learn more about current job market conditions by talking
with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you
able to establish contacts that may lead to employment and obtain career and employment information?”
Evaluation 7: Evaluation forms will be given to students who attend career discoveries programming. At
least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate
whether you were able to “learn more about career planning and exploration options and strategies?”
Evaluation 8: Evaluation forms will be given to students who attend the career development program for
students with disabilities. At least 75% of respondents who attended this event should answer "Strongly
Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job
market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and
"Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career
and employment information?”
Evaluation 6: Evaluation forms will be given to students who attend the career development program for
military/veteran students. At least 75% of respondents who attended this event should answer "Strongly
Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job
market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and
"Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career
and employment information?”
Continuous Improvement:
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Career Services Founders Hall, Building 2
Suite 1100
Phone: 904-620-2955
Fax: 904-620-2690
