Secure information solutions:

The path to greener, more secure data centres at lower cost

Exploiting new technologies to gain data centre savings without compromising service

Capita Secure Information Solutions (as SunGard Public Sector UK) was awarded

the Queen’s Award for Enterprise: Innovation 2008for its continued development of public safety systems,

contributing to emergency services control room improvements and thereby saving lives.In the UK more than 50 million citizens

are served by agencies that rely onCapita Secure Information Solutions.

The challenge 4

The financial case for the Campus Data Centre is compelling 5

The unique advantages of the Campus Approach 6

Meeting differing, evolving needs on a “just enough” basis 7

Our credentials – a proven capability of reducing costs 8

The proposition – in summary 10

Contents

Capita Secure Information Solutions (Capita), with its UK based Campus Data Centres can deliver at least 35% savings* compared

with conventional Data Centres and still meet all these needs…

The challenge

There is unprecedented pressure on all public sector organisations to cut spending but services, many dependent upon ICT, have to be maintained. It is widely recognised that to reconcile these conflicting requirements new ways must be found to provide these services rather than resorting to a series of incremental cuts to an established model.

Technologies are changing – “Cloud Computing” is the promise but the unique needs of the UK public sector means that many approaches enjoyed by the private sector cannot be exploited.

“Staff and citizens depend on us”

Costs must be cut BUT

“We don’t have the capital”

The data centre needs a refresh BUT

“Our current facilities are power hungry”

We want to be green and we must avoid penalties BUT

“In practise it is very difficult to manage”

Sharing is an option BUT

“It must be secure and in the UK”

Third party hosting is one way forward BUT

4

NO “BUTs”

The financial case for the Campus Data Centre is compelling

35% lower costs* than conventional data centresBuilt on inherently secure sites using the latest clean technology and on an unsurpassed scale, the Campus Data Centre sets new standards in cost effectiveness without compromising security availability or the environment. Based in the UK, with security endorsed to the highest levels, these facilities meet the unique requirements of the public sector.

5* Based upon 10 year total cost of ownership, conventional

data centre PUE 1.8, electricity costs of 10p/kwh

The Campus slashes data centre costs

Savings

■ Due to low energy charges, power usage alone can be up to 50% less than conventional Data Centres

■ Economies of scale reduce costs even further

Sustainability

■ Usually there is a cost to being green – Capita’s data centres comply and save money

■ Cutting consumption on this scale enables you to minimise carbon penalties

Security & availability

■ A choice of security options means you only pay for what’s needed

■ A choice of resilience on- site, reduces the need for expensive off- site backup

65%

100%

25% saving on power

alone as 50% of a Data Centre cost is energy

Environmental savings

of over 5%

Security savings

typically 5%

Minimises future CO2

costs?potentially

huge savings

The unique advantages of the Campus Approach

Modular construction for flexibilityThe Data Centres are built on a modular basis on a secure campus so differing levels of security and resilience can be accommodated on a single site, to meet the requirements of the users.

Inherent security and redundancyBuilt on, and surrounded by former MoD land, the facilities are endorsed to the highest levels of physical security. Close proximity to the dual source of national grid infrastructure with multiple, high capacity feeds which ensures continuous power supply.

Scalability and economyBased in rural locations away from major conurbations means that growth is, effectively, unlimited. A phased approach to add modules over time will ensure ongoing availability of space. Operating on this scale delivers savings in supply and service contracts that are passed on to users.

CO2 footprint cut by 50%

Power Usage Effectiveness (PUE) is the standard coefficient of efficiency for data centres and relates the total energy used, to that actually consumed by the IT equipment that operates the secure data centre facility. Conventional data centres

range between 2.2 and 2.8 but the Campus Data Centres (due to their advanced cooling and other features) have a

PUE of 1.2 resulting in a carbon footprint that is almost half the industry norm.

6

Meeting all the standards:

Comprehensive security regime

throughout the site with the highest

levels endorsed by CESG to IL6

available on an “as required” basis

Enhanced physical security

complemented with a risk

management system in compliance

with ISO 27001 (Information Security

Management) and JSP 440 (Controls)

Accredited to BS 25999

Tier III high availability

All modules built with 100%

recyclable materials and local sourcing

to produce a building envelope that

combines a 65 year design programme

with a 1 hour fire rating

Accredited to ISO 14001

Environmental Management Systems

Meeting differing, evolving needs on a “just enough” basis

Hosting has many forms – we will shape it to your exact needs and maximise your savings■ As you would expect from an organisation the

size of Capita there’s a full range of value added services if you choose to use them

■ It is up to you – we can just provide rack space, a complete outsourcing package or any variation in between

■ Whatever you choose you can be assured that we will tailor a plan that delivers “just enough” to do the job on an ongoing basis

Capita a safe pair of hands

If you’ve got all the skills in- house to manage this change that’s fine but in

challenging times few organisations do.

We can provide the experience needed to complement your team, maintain

cost saving and maintain momentum. We will only provide what’s needed

so you can be sure of savings without compromise.

7

Service management

on a “just enough” as- needed basis

Secure, resilient rack space on a “just enough” as- needed

basis

Secure, resilient rack space on a “just enough” as- needed

basis

Server and Communications

equipment – customer owned or provided as a

service

Server and Communications

equipment – customer owned or provided as a

service

A reliable, complete catalogue of services■ There’s a full range of services

available from migration consultancy through Virtualisation to rack setup

■ We’re public sector specialists that understand the unique challenges, such as security

■ We’re on all the major Framework contracts to make it easy to procure

Our credentials – a proven capability of reducing costs

With a customer base that includes over 90% of UK Police Forces, the majority of other Blue Light services and Local Government, as well as major accounts in Central Government, Capita has a well established track record of successfully delivering services and reducing costs.

8

English Heritage turns to Capita for resilient disaster recovery services

English Heritage, the government’s statutory advisor on the historic environment, turned to Capita for it’s ICT and data centre services.

The service from Capita has been enthusiastic, professional and thorough. We have enjoyed high levels of service following transition of service from our

previous supplier.

Chris Mould, IT Director,English Heritage

Devon and Cornwall Constabulary relies on Capita for ICT services

An estate comprising over 220 servers is being managed by Capita delivering services to 4,500 users

across 126 locations

Performance against target and critical KPI’s has been excellent with a score of 99.85%

9

The Force views that value for money has been successfully delivered in the first year of service.

The Force has realised its aspiration of price predictability for this set of services.

Mike Walton, Head of ICT, Devon and Cornwall Constabulary

We are seeing year on year reductions in the cost of running our network, and it is performing at faster speeds, with better, more consistent uptimes – which all makes for a better all round

quality experience for our users. And, of course, the strategic investments we have made in the system and the infrastructure will future proof our growth in the years ahead.

Roger Fowles, Corporate Technology Manager, London Borough of Lewisham

Lewisham Borough Council reduced their budget by 40% with Capita’s aid, saving £1.5m per year

Since 2006 Capita has been working in partnership with Lewisham to improve the resilience and capabilities of the Council’s infrastructure.

A roadmap has been developed and followed that progressively implements new infrastructure delivering a steady stream of savings.

The proposition – in summary

The Campus Data Centre from Capita sets new standards in data centre cost effectiveness and is specifically engineered to meet UK public sector needs.

It delivers:

avings – at least 35%* can be expected relative to traditional data centres

ustainability – The CO2 footprint is 50% of conventional data centres

ecurity – Inherent security and a UK base means it meets the most stringent public sector demands

afe pair of hands – Capita can provide services on a “just enough” basis to make sure you gain cost savings

10* Based upon 10 year total cost of ownership, conventional

data centre PUE 1.8, electricity costs of 10p/kwh

© Capita plc 2011DATACENTRE 01.12 WMM

Capita Secure Information Solutions LtdMethuen ParkBath RoadChippenhamWiltshireSN14 0TWUnited Kingdom

T +44 (0) 8456 041999

F +44 (0) 8456 042999

E csis.info@capita.co.uk

W www.capita.co.uk/secureinformation