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Capabilities Brown and Brown of Austin

Capabilities 2012 p&c

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Page 1: Capabilities 2012 p&c

Capabilities

Brown and Brown of Austin

Page 2: Capabilities 2012 p&c

National Strength

• Originated in Daytona Beach, FL in 1939• Ranked Top Ten Worldwide• Retail Operations

– Property & Casualty– Employee Benefits– Personal Lines

• Wholesale & Brokerage• National Programs

At Brown & Brown, we know that we must be as agile as the cheetah in order to thrive in the competitive insurance environment. Our unique culture has enabled us to quickly chase down new opportunities, adapt our products and services to best meet market demands, and satisfy our customers.

FEBRUARY 6, 2012 –To celebrate our achievement of reaching one billion dollars in total revenues, Brown & Brown was honored to participate in the ringing of the opening bell of the New York Stock Exchange.

Page 3: Capabilities 2012 p&c

Decentralized• 100+ Offices Independently

Managed and Operated• Greater agility and flatter

hierarchy• The freedom to choose

– Promote Creativity and More Ideas

– Closer the Means of Production

– Innovation – Same Goal

Page 4: Capabilities 2012 p&c

Collective Wisdom

+ =

Collective WisdomDecentralization

National Strength

“ The achievement of the organization are the results of combined effort of each individual”

-Vince Lombardi

Page 5: Capabilities 2012 p&c

Specialized Industries Served

– Staffing• Temporary Staffing• Medical Staffing• Light Industrial &

Skilled Trades– Manufacturing– Allied Healthcare – Technology– Social Services & Non-

Profits– Construction– Oil and Gas

• Field Service • Operators• Manufacturers

Affiliate Member

Page 6: Capabilities 2012 p&c

Service Philosophy

• Over 100 years combined experience

• Communicate, communicate, communicate

• Paperless and real-time• “Team” Concept• Account Executive• Service Representative

“ The secret of success is to do the common things uncommonly well”

-John D. Rockefeller

SERVICEserv ice⋅ [sur-vis] noun, adjective, verb, -iced, -ic ing.⋅

Defined by our clients, not by us. _____________________ ________________________________________________________________________

Page 7: Capabilities 2012 p&c

Policyholder Services• Experience Rating Modifier Review• Exposure/Coverage Analysis• Written Service Schedule• Contract Reviews• Executive Reports• Claims Management• Workers Compensation Coding Assistance

Page 8: Capabilities 2012 p&c

Advocacy: Constant promotion of the client’s interest and position(i.e. Squeaky Wheel Approach)

• Initial in-depth claim review • Regular claim status review and reports• Annual Experience Rating Modifier (i.e.

X-mod) review and forecast

Claims Management

Page 9: Capabilities 2012 p&c

Relationships• Leverage• Relationships

– National– Regional– Local

Page 10: Capabilities 2012 p&c

Agent Biography

Jamie is responsible for overall growth of the commercial lines client portfolio. This includes generating new client opportunities while leading our team of producers. He focuses on labor-intensive industries with an emphasis on staffing, construction, special trades, allied healthcare, and community outreach.

In 2008, Jamie joined Brown & Brown, serving as Commercial Lines Marketing Leader. Prior to Brown & Brown, Jamie spent ten years in various sales and marketing capacities with the nation’s fifth largest independent risk management consulting firm. As Director of Business Development, he led efforts to establish a national risk management certification program involving A-rated carriers and the target industry’s national trade organization.

Jamie is a Houston native and a graduate of the University of Montana. He is married to Laura, an elementary school teacher, and they have one daughter. Embracing the Austin community, Jamie has become actively involved in volunteer work with several local civic and church organizations.

Jamie DeBellas, Commercial Lines Sales Leader

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Our Promise

“ Lasting Success is not a Result of Coincidence. It’s the result of focused hard work. At Brown & Brown, we’ve built a culture that insures success.”