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Canadian Pallet Council - Year in Review
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CANADIAN PALLET COUNCIL
INVESTING IN THE FUTURE
2011YEAR IN REVIEW
2011 YEAR IN REVIEW
Shawn LaceyChair, Metro Inc.
Brad HendersonPast Chair, Sobeys Inc.
Belinda JunkinSecretary, Canadian Pallet Council
Doug SaundersExecutiveVincor Canada
Clint SharplesExecutiveParamount Pallet Inc.
Thomas TomovicExecutiveSaputo DairyProducts Canada G.P.
OFFICERS AND EXECUTIVE MEMBERS:
BOARD MEMBERS:
CPC BOARD OF DIRECTORS 2011
Ralston ArmourArmour LogisticsServices
Kevin AugotTDL Group Ltd.
Errol CeritFood & ConsumerProducts of Canada(FCPC Canada)
Rene CoutureLoblaws Inc.
Heidi Doring-SimpsonPallet Renew Inc.
Bill EggertsonCanadian WoodenPallet & ContainerAssociation (CWPCA)
Kevin FrowdHigh Liner Foods Inc.
Herman LongScotia Pallets Ltd.
Carmel McLean-SpencerAtlantic PackagingProducts Ltd.
Scott OliffMatrix LogisticsServices Ltd.
Nunzio PatriarcaSysco Canada
Tina RowsellMcCain Foods(Canada)
Ryan ScobieWoodbridge Pallet Ltd.
Todd SimpsonCoca-Cola Bottling Ltd.
Jeff WilderThomson Terminals Ltd.
PAGE 3
Welcome to the 2011 edition of the Year in Review.
We are pleased to have this opportunity to comment
on the successful execution of the CPC’s theme for
2011, ‘Investing in the Future’ and share results and
our outlook for the future. The Canadian market-
place witnessed significant change this year and we
believe the CPC has taken the appropriate steps to
continue to provide strong competition in Canada.
2011 was a year of great change in the marketplace.
The Costco “block only” pallet policy had an undeni-
able impact in Canada as it threatens the standard
Canadian stringer pallet as well as providing an op-
portunity for US based pallet pools offering block pal-
lets to expand into Canada. Brambles Limited, who
own Chep, acquired IFCO Systems in the USA and
Paramount Pallet in Canada. The closure of the Cana-
dian Council of Grocery Distributors – a founding
member of CPC and prominent supporter of this as-
sociation resulted in several large retailers joining the
Retail Council of Canada. In addition, the retail mar-
ketplace continues to be very competitive with Retail-
ers preparing for the entry of Target into the Canadi-
an marketplace in 2013.
Against this background of change the CPC delivered
positive results on a number of key projects in the
Strategic Plan. The development of the Electronic
Container Transfer technology, which operates with
the CTSWEB system, was our largest project in 2011
and is going very well. The ECT project is on time and
on budget and the final technology will be demon-
strated at the 2012 AGM. ECT will eliminate or re-
duce the costs to return empty pallets while reducing
greenhouse gas emissions and will be of significant
benefit to all members who participate. We had solid
financial results in 2011 as a result of strong financial
controls and adjustments. Highlights of other accom-
plishments include: implementation of the new CPC
administration system which went live on January 30,
2011; an increased focus on member services with
the creation of a new position, Director of Member
Services, and an increase in bilingual member support
capability and greater use of technology to serve
members; and an increased focus on improving pallet
quality as well as working with members to resolve
pallet issues.
As President, I believe we have invested in the correct
initiatives and made appropriate adjustments to be
successful in our quickly changing marketplace. The
CPC’s Executive and Board of Directors, led by Shawn
Lacey have been very active and are committed to
representing member’s interests and ensuring the
CPC continues to be a strong competitor.
This association was built on a foundation of honesty
and integrity with a commitment from both the Dis-
tributor and Supplier community to work together
for the betterment of all. As your Chair, I believe that
continuing these values would be very helpful in
being successful in our new environment. I ask you to
get involved and support the association; implement
CPC best practices, implement CTSWEB and utilize
ECT when it is launched in June. We look for your
input and involvement to keep the CPC a strong
competitor so all members will enjoy lower costs for
pallet services.
Both Shawn Lacey and I would like to thank all of the
volunteers and their companies who provide their
time and experience to support the CPC. These are
volunteers who tirelessly serve on our CTSWEB User
Support Team, on the ECT Steering Committee and
on various committees aimed at improving pallet
quality, repair rates and future direction. The CPC
would not be successful without your support,
knowledge and commitment.
To conclude, we would like to recognize and thank
our Board of Directors and their companies for their
time, hard work, advocacy and respective support of
the Canadian Pallet Council. The CPC is indeed fortu-
nate to have such knowledgeable guidance from
some of Canada's brightest industry leaders and we
are thankful for their on-going belief in the Canadian
Pallet Council. We look forward to working on your
behalf to continue CPC's evolution and future suc-
cess as we Invest in the Future.
2011 MESSAGE FROM THE CHAIR AND PRESIDENT
Belinda JunkinPresident & CEO, Canadian Pallet Council
Shawn LaceyChair, Canadian Pallet Council
The Canadian Pal let Counci l
The Canadian Pallet Council was created
thirty-five years ago to address an opportunity
to standardize pallets and to create a pallet
exchange system. The CPC has come a long
way since these humble beginnings. Today,
the CPC continues to innovate and evolve to
better meet member requirements; we continue
to expand our ambitions for the CTSWEB
project as well as the highly anticipated ECT
program; we have upgraded our office system
to ensure smooth, seamless operations, and
we continue to diligently address the important,
daily needs of our membership with key
bilingual customer service and timely, effective
communication. This is where the CPC is –
Investing in the Future - and we are looking
ahead with this cohesive vision in mind to con-
tinue meeting the needs of our expansive and
diverse membership.
2011 Performance Highlights: Financials
• In the 2011 Budget, planned expenses of
$3.5m exceed planned revenue of $3.0m by
$0.5m (17%). The difference primarily
traces to investment spending on the devel-
opment of the Electronic Container Transfer
software.
• As a result of aggressive cost control, actual
expenses were reduced to $2.9m and ex-
ceeded actual revenues of $2.7m by $0.2m
(7%).
• The transfer of the ECT project Expense to the
Balance sheet as an Asset resulted in a report-
ed $0.44m favourable variance at year end.
Membership
• CPC membership declined by 4.5% (52
members) from 1,155 to 1,103. The decline
primarily traces to reductions in the follow-
ing membership categories: 22 in the Supplier
less than $20m sales; 8 in the $20m to
$50m sales; 7 in the $50m to $75m sales; 5
in Seasonal Suppliers and 5 in Transportation
and Warehousing.
• In 2011 the CPC had 62 new members of
which 48 are Suppliers in the less than $20m
sales category and 7 are in Transportation
and Warehousing.
CTSWEB and Electronic Container Transfer
Undeniably, The Electronic Container Transfer
(ECT) project was the largest initiative ever un-
dertaken by the CPC. The ECT technology
leverages the CTSWEB database to provide op-
portunities for trading partners to exchange
offsetting imbalances of the same container
(e.g. CPC pallets) electronically. The ECT tech-
nology will reduce transportation costs, fuel
consumption and greenhouse gas emissions
for participating members. CPC is intending to
pursue the opportunity for the monetization
of the reduction in Greenhouse Gas Emissions
or carbon credits, which will prove a valuable
asset for CPC members.
The ECT project has three Milestones and will
run for 26 months from June 1, 2010 to July
30, 2012:
• Milestone 1 commenced on June 1, 2010
and was completed on March 21, 2011. The
primary objectives of Milestone 1 were to
document the user requirements and techni-
cal specifications for ECT as well as develop
a prototype of ECT to use with members.
Milestone 1 was successfully completed on
time and on budget and was approved by
Sustainable Development Technology Cana-
da (SDTC).
• Milestone 2 commenced on March 22, 2011
and was completed on February 6, 2012.
Milestone 2 will see actual ECT software de-
veloped. Currently the CPC is planning to
advance the Go Live date for ECT to the CPC
membership to June 1, 2012 with the comple-
tion of Milestone 3 remaining at July 30, 2012.
At the end of 2011, 96 member companies
were utilizing CTSWEB and using the system
to track 65 different returnable containers. In
2011, 16 members implemented CTSWEB and
an additional 4 members were in the process
of implementing at year-end. The CTSWEB (ex
ECT) budget was managed very well in 2011.
Total revenue of $533k exceeded actual ex-
penses of $497k by $36k (7%).
The CPC continues to make the training of
member associates on CTSWEB a priority:
• In 2011, 51 associates received person-to-
person training in scheduled open training
sessions, managed implementations and in
training sessions hosted at member loca-
tions. In addition, an estimated 60 member
associates received training over the web
from the CTSWEB support desk.
• Throughout the year, updates on both the
CTSWEB and ECT initiatives were provided at
the AGM and Regional Meetings in Vancouver,
Calgary, Winnipeg, Toronto, Montreal and
Moncton as well as to individual members.
• The second CTSWEB User Conference was
hosted by the CPC following the AGM. This
CPC ACCOMPLISHMENTS 2011
2011 YEAR IN REVIEW
conference was organized and led by mem-
bers of the CTSWEB User Support Team.
There were two panel discussions at the con-
ference including interactive question and
answer sessions with the audience.
The first panel focused on Top Issues for
CTSWEB Users. The panel was moderated by
Gord Bugden, CPC Representative with
Veena Palmer, Atlantic Packaging Products
Ltd.; Vicki Kinnaird-Simms, Metro Ontario
Inc.; Suzy Teves, Loblaws Inc. and Darrell
Duncan, Armour Logistics Services partici-
pating on the panel.
The second panel addressed How to get
CTSWEB Help. The panel was moderated by
Veena Palmer, Atlantic Packaging Products
Ltd. with Francine Theriault, CPC Represen-
tative; Diane Lalonde, Provigo Inc.; Rosabella
Bottrel, Saputo Dairy Products Canada and
Sami Khelifa, iLogic CTSWEB Support Team.
The conference was well attended and re-
ceived excellent reviews from the attendees.
COMMUNICATION
Annual General Meeting
The 34th Conference & Annual General Meet-
ing themed ‘Investing in the Future’ was held
in Toronto on April 19, 2011. For the third year
there was no cost for registration for the half-
day conference; this was due, in large part in
recognition of the difficult economic climate.
Highlights of the Conference included:
• Brad Henderson, Chairman of the CPC
Board of Directors and Belinda Junkin provid-
ed a look at the future of the CPC, a future
based on leveraging and integrating new
technology. The CPC is investing in – new
technology, new systems, new processes and
new positions – to provide better value and
better service to members.
• Key projects included: assistance provided to
members to address pallet imbalance and lia-
bility issues; efforts to improve pallet pool
quality through the new third party pallet
inspection system; review of the status and
benefits of the new Aptify Association Man-
agement office system; latest information on
the CTSWEB container tracking initiative and
the Electronic Container Transfer development
project; and highlights of the Association’s
communication efforts.
• Belinda Junkin provided a review of key
issues impacting the industry, pallet pool
competitors and an acknowledgement and
thank you to all members and their compa-
nies who donated their time to work on the
CPC Board and committees.
• Once the Annual General Meeting formal
business review of the association was com-
pleted;
• the Bernard Brunet Award was presented
to Tina Rowsell, McCain Foods (Canada)
• the Les Smith Award was presented to
Marie-Andrée Bélanger, Sobeys Inc.,
and Rhonda Marshall, Loblaws Inc.
Congratulations to all three outstanding
women.
• Alex Bird, CPC’s Vice President, Innovation
and Sustainability, reviewed what Electronic
Container Transfer is, the current status of
the development project and the benefits
participating members will receive. Victor
Cheng, President & CEO iLogic Inc. demon-
strated a prototype of ECT.
Regional Meetings
Six regional meetings were hosted from mid
September to mid November in Moncton,
Montreal, Toronto, Winnipeg, Calgary and
Vancouver utilizing the 2011 theme ‘Investing
in the Future’. All meetings were organized as
a half-day conference, free to members and
were followed by a networking session during
a light lunch. The regional meetings continue
to be an excellent vehicle for CPC associates to
meet with members and provide updates and
discuss programs, issues and opportunities. A
total of 86 people from 60 member compa-
nies attended the meetings. Most attendees
were not present at the Conference and AGM,
held earlier in Toronto.
Meeting Highlights Included:
• A CPC Update provided a look at the future
of the CPC based on leveraging and integrating
new technology as well as highlights of key
initiatives the CPC is working on as part of
our Strategic Plan. Initiatives included: provid-
ing assistance to resolve pallet imbalance and
liability issues; improving pool quality through
the Pallet Inspection System; an update on
the CTSWEB container tracking system and
the latest information on the new Electronic
Container Transfer project; and the status
and benefits of the new Aptify Association
Management System implemented to assist
in improving service to members.
• A highlight of all meetings was a discussion
of key issues led by Belinda Junkin that
included the Costco Block Pallet Policy,
continued attempts to communicate with
Wal-Mart on their pallet policy, an update on
the top three competitive pallet pools, the
new PIMS pallet system in the USA and
upcoming ISPM15 requirements for pallets
leaving Canada.
• Videos of the award winners receiving their
awards at the Annual General Meeting and
CPC ACCOMPLISHMENTS 2011
The Canadian Pal let Counci l
PAGE 5
“I ask you to get involved and support the association, implement CPC best practices, implement CTSWEB and utilize ECT when it is launched in June.” SHAWN LACEY
CPC ACCOMPLISHMENTS 2011
highlights of the CTSWEB User Conference
held after the Annual General meeting was
shown.
• Latest information on the ECT project was
reviewed including how ECT works, review-
ing examples of different types of ECT oppor-
tunities, a demonstration of ECT and a re-
view of the key benefits of ECT. Members
also participated in an ECT Challenge where
members attempted to solve ECT opportuni-
ties by hand.
Communiqué
The Communiqué newsletter was an important
vehicle for communicating with the member-
ship in 2011. Five issues of Communiqué were
published in 2011 updating members on the
latest information through the President’s
Message and providing project updates and
education on best practices and current issues
and opportunities.
CPC Website
The CPC website continues to be an important
source of information for both members and
non-members of the CPC. Easy to read and
easy to navigate content on the website was
kept up-to-date on an ongoing basis.
Strategic Plan
Positive results were delivered on all three
major effort priorities of the current Strategic
Plan. The CPC spent $1.1m to support key
projects focused on during 2011 including
$0.9m on the ECT project. The CTSWEB and
ECT projects have been reviewed previously.
Highlights of accomplishments from other
Strategic Plan projects include:
Pallet Imbalances and Liabilities
• CPC associates facilitated the resolution of
pallet imbalance and liability issues as
requested by several members.
• CPC associates lobbied Distributors on be-
half of direct store delivery (DSD) Suppliers,
contacted parties and facilitated meetings
between DSD trading partners as requested
to assist in pallet return issues.
• The CPC provided consulting services on
business processes, pallet administration and
issues resolution to 4 large CPC members
during 2011.
Pallet Pool Quality
Completed the first full year of utilizing the
new Pallet Industry Inspection System. SGS
Canada Inc., the third party inspection company
examined all pallet industry members. A total
of 51 inspections were completed during 2011.
Improved Member Services
and Administration
• On January 1 2011, Mark Foley was appoint-
ed the Director of Member Services reporting
to Belinda Junkin. Reporting to Mark are all
CPC Field Representatives plus 2 bilingual
Member Services Representatives in the
Cobourg Office. This change strengthens the
alignment of CPC resources to assist mem-
bers in a more effective and timely manner.
• Concurrently, a phased implementation of
the new Aptify Association Management
System commenced in January and ran
throughout the year. The system was run-
ning by year-end and will facilitate improved
customer service to CPC members. This new
system leverages a central repository of
information and contains all membership
information, contact information, pallet
inventories, repairs and sales data as well as
trademark royalty reporting information. The
Aptify system will also be accessible to CPC
associates across Canada to improve the
timeliness of services to members.
• The CPC issued a successful press release in-
formation package announcing: the new
2011/2012 CPC Board of Directors, Chair-
man of the Board, Award Winners and An-
nual General Meeting and Conference high-
lights. Press coverage from the campaign
was obtained in 5 publications.
• CPC associates attended a number of indus-
try conferences and events to advance the
objectives of the CPC including: Food &
Consumer Products of Canada CEO Execu-
tive Conference, Sustainable Development
Technology Canada Cleantech CEO Day,
Canadian Produce Marketing Association /
AMPCQ Industry Meeting, National Wooden
Pallet and Container Association Annual
Conference, FCPC Foodservice Interchange,
Canadian Wood Pallet and Container Associ-
ation Meeting, Pollution Probe CEO Confer-
ence, Supply Chain & Logistics Association of
Canada and Canadian Institute of Traffic &
Transportation Conference, and many others
conferences and meetings.
• The CPC participated with the trade show
booth at three major industry trade shows to
meet with members and potential members;
Canadian Produce Marketing Association,
SCL & CITA Supply Chain Canada Conference
and the Grocer’s Grocery Innovations trade
show The President completed 22 senior
management meetings and /or presentations
with member companies or trade associations
• Belinda Junkin successfully recruited 4 new
executives to fill vacancies on the Board of
Directors for the 2011 – 2012 term.
The Canadian Pallet Council continues the tra-
dition as a Canadian success story. A strong
and dynamic membership is the foundation to
the CPC’s success and evolution as the lowest
cost pallet solution. The CPC’s mandate is to
develop relevant programs, advanced tools
and creative ways to address member needs
and ensure continued success for the associa-
tion; we will maintain this ideal by continuously
looking ahead, looking to our membership for
advice and looking at ways to improve service.
2011 YEAR IN REVIEW
BENEFITS OF CPC MEMBERSHIP
Benefits of Membership in the CPC Include:
Entitlement to use CPC Pallets and Bills of Lading
and participate in the CPC’s efficient interchange
system
Access to CTSWEB web-based container tracking
software to assist you in managing all of your
returnable assets:
• Reducing your costs
• Reducing your administration time
• Facilitating pallet reconciliation with your
trading partners
• Faster return of pallets from trading partners
• Access to knowledgeable support desk for
both technical and training needs
• Tracking of all of your returnable assets
with one system
Access to the New Electronic Container Transfer
technology reducing your logistics costs for the
return of empty pallets and containers:
• Reducing transportation, handling and
administration costs
• Reducing greenhouse gas emissions through
reduced trucking, fuel consumption and
emissions
Regional CPC Representatives available to support
members across Canada
Providing education and training on pallet
administration for your associates
Access to knowledgeable and responsive Member
Services personnel to assist members with busi-
ness process and administrative questions.
2011 marks the 34th anniversary of the CPC.
34 years of the CPC providing excellent value
and the lowest cost per pallet trip system in
Canada to its members. Large corporations
and medium to small sized companies alike
choose membership in the CPC. Unique attrib-
utes of the CPC system such as the efficient
pallet interchange system, CTSWEB container
tracking system and the new Electronic
Container Transfer technology continue to
make the CPC an attractive pallet pool system
for members. The CPC continues to provide
strong competition to competitive rental pallet
systems keeping pallet system costs lower in
the Canadian marketplace.
CPC MISSION STATEMENT
The Canadian Pallet Council will provide the
consumer goods industry supply chain with
the most cost effective, returnable pallet stan-
dards and container interchange system in
Canada by setting, monitoring and enforcing
policies, procedures and standards that meet
the members’ quality and performance
requirements.
The CPC will be a partner in returnable asset
management, a service provider responsible
for data and information management and a
facilitator in developing member cooperation
and commitment.
The Canadian Pal let Counci l
PAGE 7
CPC’S STRATEGIC PLAN OVERVIEW
Implement Electronic Container
Transfer
Leverage CTSWEB Systemand Expertise into other
Assets and Industries
Improve Pool Quality
Expand CTSWEB Use
Stabilize and growMembership
Enhance Value toDistributors
Facilitate Resolution of Pallet Imbalances
and Liabilities
Warehouse PalletImbalances and
Liabilities
DSD Pallet Imbalances and
LiabilitiesImprove Customer
Service, Communicationand Administration
Improve Member Satisfaction
with CPC
Enhance FinancialBenefit and Value
to Members
STRATEGIC PLAN 2009 – 2011
CPC will strive to fulfill our Mission,
stabilize and grow membership,
achieve our Performance Objectives,
and execute our Strategies by focusing
our immediate effort on the follow-
ing priority initiatives:
The role of the Canadian Pallet Council has
changed significantly since its inception over
30 years ago. Today, we continue to evolve
our role from one of standard setting and edu-
cation to include the growing proactive role of
a service provider.
The key initiatives in the 2009 – 2011 Strategic
Plan demonstrate that the CPC is committed
to building on the positive momentum gener-
ated throughout 2009 and to ensuring it main-
tains its aggressive focus towards a stronger,
more competitive Canadian Pallet Council.
The implementation of the Strategic Plan will
benefit all members and will continue to en-
hance the CPC at all levels. The following is an
overview of the 2009 – 2011 Strategic Plan.
The CPC is dedicated to recognize and address
the needs of our members. The continued
success of the three key strategic plan initia-
tives is an excellent indicator of a strong and
successful Canadian Pallet Council. In 2011,
the CPC invested $1.1m to support key proj-
ects including $0.9m on the ECT project, and
in 2012 has budgeted an additional $1.0m to
support activities and deliver positive results on
Strategic Plan initiatives. In addition to the
above, the CPC has allocated an incremental
$1.0m for 2011 to support the Electronic Con-
tainer Transfer Project which will be completed
over a 3 year period. A large portion of the
expense for this project will be covered by a
grant from Sustainable Development Technolo-
gy Canada (SDTC).
2011 YEAR IN REVIEW
“This is how clean technology is supposed to work.”
That’s what SDTC Vice-President of Investments
and Chief Technology Officer Rick Whittaker
has to say about the CPC’s Electronic Container
Transfer (ECT) demonstration project.
If anyone is in the position to make such a
statement, it’s Whittaker. In the decade since
Sustainable Development Technology Canada
(SDTC) started funding clean technology
projects, he’s been involved in hundreds of
innovation initiatives spanning virtually every
sector of the economy.
The idea for ECT came up in 2008 as a way of
making CPC members more efficient by
reusing pallets already out in service – sharing
them among members instead of hauling
them empty back to their points of origin. The
ECT solution provides for electronic tracking
and ownership reconciliation, piggybacking on
the established CTSWEB database.
Whittaker says it’s an ideal example of how
clean technology is supposed to work because
it solves a business problem and delivers signif-
icant environmental benefits at the same time.
“It’s amazing how everything comes down to
that little pallet,” he says. “Freight is one of
the largest carbon emission sources in Canada,
and is hugely affected by oil prices. By shipping
only loaded pallets, companies make their
operations more efficient and transporters
save fuel. The benefits can be passed along to
consumers – for example, by helping bring
down the cost of food.”
SDTC awarded $1.25 million to a project led
by CPC to develop and demonstrate ECT. In an
early case study, the project team showed
that, by trading balances, a trio of companies
in Toronto, Vancouver and Halifax could shave
12,000 kilometres of unnecessary transport
from their routes, save more than 4,389 litres
of diesel fuel, and collectively cut greenhouse
gas (GHG) emissions by 155 tonnes. That adds
up to an estimated savings of $118,000 – just
for that one route. It also opens the door for
carbon credits that add value and improve
environmental performance.
Given the CPC’s 2020 targets to cut annual
carbon dioxide emissions by 41 kilotonnes,
methane by 1,952 tonnes and nitrous oxide by
1,502 tonnes, tools like ECT are essential.
Already, some of the biggest companies in the
industry are on board to adopt the system,
including Sobeys and Metro Inc.
That adoption readiness is another reason why
Whittaker believes ECT is an exemplary clean-
tech innovation project, and underscores the
fact that major corporations are increasingly
quick to recognize the combination of bottom-
line and environmental benefits of clean tech-
nology.
Whittaker says the CPC’s organized, commer-
cially oriented approach has helped accelerate
the path to results. “If we had more organiza-
tions come at cleantech projects this way,
Canada would be even farther ahead,” he
notes.
The Canadian Pal let Counci l
PAGE 9
Rick WhittakerVice-President of Investments and Chief Technology Officer, SDTC
This year’s Les Smith Award recipient is:
DARRELL DUNCAN,
ARMOUR TRANSPORTATION SYSTEMS
Previous Winners:
Marie-Andrée Bélanger, Sobeys Inc. (2010)
Rhonda Marshall, Loblaws Inc. (2010)
Vicki Kinnard-Simms, Metro Ontario Inc. (2009)
Diane Lalonde, Provigo Inc. (2008)
Teresa Bakker, Atlantic Packaging Products Ltd. (2007)
Veena Palmer, A&P Canada Co. (2006)
Tina Lagacé, McCain Foods (Canada) (2005)
Carmen Fontaine, Sobeys Quebec (2004)
Ali Amos, Cott Beverages Canada (2003)
Shawn Miriam Accardo, Sobeys Inc. (2002)
Arla Horn, Sobeys Inc. (2001)
Kamu Vylas, Parmalat Canada (2000)
France Roch, Scott Papers (1999)
Cathy McIntyre, Quaker Oats Co. of Canada Ltd. (1998)
Louise Brown, National Grocers Company Ltd. (1998)
Darrell Duncan, Armour Transport (1997)
Sylvain Lavoie, Kraft Canada Inc. (1996)
Chris Brown, Nabisco (1995)
Les Smith Award
AWARD RECIPIENTS
Left to right: Darrell Duncan, Armour Transportation
Systems, Marie-Andrée Bélanger, Sobeys Inc., Belinda
Junkin, Canadian Pallet Council, Shawn Lacey,
Metro Inc.
The Les Smith Award for Excellence in Pallet
Administration honours the person who does
their utmost, day in and day out to ensure the
accurate and efficient processing of ledger
forms, bills of lading, and the CPC control sys-
tem within their company. They also exemplify
the spirit of co-operation and teamwork.
This year’s Bernard Brunet Award recipient is:
DOUG SAUNDERS, VINCOR CANADA
Previous Winners:
Tina Rowsell, McCain Foods (Canada) (2010)
Brad Henderson, Sobeys Inc. (2009)
Shawn Lacey, Metro Ontario Inc. (2008)
Bruce Toal, Loblaw Companies Ltd. (2007)
Lino Di Poce, Woodbridge Pallet Ltd. (2006)
Diane Fitzgerald, Vincor Canada (2005)
Alex Bird, Fideliter Consulting (2004)
Ed Treacy, Sobeys Inc. (2003)
Paul Favro, Mother Parkers (2002)
Terry Labrash, QTG Canada Inc. (2001)
Mike Therrien, Unilever Canada Inc. (2000)
Fraser Campbell, PalEx/IFCO (1999)
John Stephens, A&P (1998)
Denis Favel, Metro Richelieu (1997)
Holger Larsen, formerly of Surelink (1997)
Paul Jobe, Quaker Oats Co. of Canada Ltd. (1996)
Mima Summers, National Grocers (1995)
Bernard Brunet Award
Left to right: Doug Saunders, Vincor Canada, Belinda
Junkin, Canadian Pallet Council
The Bernard Brunet Award for Excellence in
pallet management is presented to a senior
level person who has made a major contribu-
tion to the CPC. This may include instituting a
pallet exchange policy or great work on some
industry-wide project or outstanding contribu-
tion to the association.
CPCRECOGNITIONAWARDSEach year the CPC recognizes those logistics
professionals whose performance sets them
apart from their peers and presents these
individuals with an award at the CPC Annual
General Meeting. The Les Smith and Bernard
Brunet Awards have been presented and
received with tremendous pride for the past
seventeen years.
2011 YEAR IN REVIEW
MEMBERSHIP CHARTS
The Canadian Pal let Counci l
PAGE 11
1%
7%
42%39%
11%
8 USA
FINANCIAL REPORT
STATEMENT OF FINANCIAL POSITION
As at December 31, 2011
2011 2010
$ $
ASSETS
CURRENT
Cash 181,617 205,771
Marketable Securities at Cost 650,000 902,250
Accounts receivable - 114,956
Prepaid Expenses 500 -
832,117 1,222,977
Deferred Project Charges SDTC 672,473 20,245
TOTAL ASSETS 1,504,590 1,243,222
LIABILITIES
CURRENT
Accounts Payable and Accruals 108,144 469,855
Deferred Revenue 289,555 14,986
TOTAL LIABILITIES 397,699 484,841
NET ASSETS
Reserves 30,000 125,000
Unrestricted 1,076,891 633,381
TOTAL NET ASSETS 1,106,891 758,381
Total Liabilities and Net Assets 1,504,590 1,243,222
2011 YEAR IN REVIEW
STATEMENT OF OPERATIONS
For the year ended December 31, 2011
2011 2010
$ $
REVENUES
Transferred from Enhanced 418,541 446,034
Membership Fees 985,734 1,016,361
Membership Fees Transferred to CTSWEB (164,289) (169,394)
Trademark Royalties 487,025 508,775
CTSWEB Revenue 535,908 527,449
Miscellaneous 80,346 135,785
Grant - SDTC 307,524 364,551
2,650,789 2,829,561
EXPENSES
Admin and Operating Expenses 281,222 299,605
Meetings 114,249 139,248
Marketing and Promotional 86,544 115,748
Accounting, Legal and Consulting 131,979 186,385
PC and Software Development 1,214,491 813,857
Occupancy 47,921 48,903
Salaries and Benefit 1,078,101 1,116,417
Transfers to (from) Reserves (95,000) 125,000
Transfer (to) SDTC Project (652,228) (20,245)
2,207,279 2,824,918
NET REVENUE (EXPENSE) 443,510 4,643
FINANCIAL REPORT
The Canadian Pal let Counci l
PAGE 13
2011 YEAR IN REVIEW
CONTACTS
Canadian Pallet Council 239 Division Street phone: (905) 372-1871
Head Office Cobourg, Ontario fax: (905) 373-0230
K9A 3P9 e-mail: [email protected]
Website: www.cpcpallet.com
Belinda Junkin President/CEO [email protected] Ext. 105
Brenda Stone Executive Assistant [email protected] Ext. 102
Gord Wilson V.P. Business Development [email protected] Ext. 220
Alex Bird V.P. Innovation & Sustainability [email protected] Ext. 218
Mary Sullivan Director of Operations [email protected] Ext. 109
David O’Dell Director of Finance [email protected] Ext. 106
Mark Foley Director of Member Service [email protected] Ext. 104
Sylvie Parsons Bi-Lingual Member Support [email protected] Ext. 101
Peggy McArthur Member Coordinator [email protected] Ext. 103
Michèle Lefort-Zawalykut Bi-Lingual Member Support [email protected] Ext. 100
CPC FIELD REPRESENTATIVES:Mark Foley Atlantic [email protected]
(905) 372-1871 Ext. 104
(905) 375-3414 (phone)
(905)373-0230 (fax)
Francine Theriault Quebec [email protected]
(450) 444-4835 (phone)
(514) 704-6288 (cell)
Gord Bugden Ontario [email protected]
(705) 750-8440
(705) 749-9978 (fax)
(705) 750-8440 (cell)
Walter Sweet Prairies [email protected]
(403) 251-3699 (phone)
(778) 686-8671 (cell)
Walter Sweet British Columbia [email protected]
(604) 520-9616 (phone)
(250) 752-2242 (fax)
(778) 686-8671 (cell)
OFFICE ADMINISTRATION:
CPC: An association created by members,
serving members by providing low cost, competitive pallet solutions
TM/MC: Trade-mark of the Canadian Pallet Council
TM/MD: CTSWEB is a registered trade-mark of the Canadian Pallet Council
CANADIAN PALLET COUNCIL