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“Can We Afford Our Strategic Plan?” --Using the Tools of Capital Assessment and Financial Analysis
JOHN H. ZUMBRUNNENPresidentzumBrunnen, Inc. - Atlanta, GA – Charlotte, NC
• University of North Dakota, 1971 - BSME
• US Army Corps of Engineers Construction Engineer, 1972 ETP
• 8 years industrial capital equipment sales and design engineer
• 34 years construction and consulting
• Founded zumBrunnen, Inc. 1989
• Founded FacilityForecast® Software 1998
• Extensive experience:
– Construction inspection/quality control
– Construction administration
– Facility assessment
– Capital replacement budgeting
• Faculty and Author:
– Univ. of N. Texas Coalition for Leadership in Aging Services (CLAS) National Certification Program for Aging Services Professionals (CASP)
– CLAS Author: “Asset Management” classroom and online training
– Industry Publications and White Papers
www.zumbrunnen.com
• Associations or Participation in:
– LeadingAge and States: Florida, North Carolina, South Carolina, Georgia, Illinois, Ohio, Pennsylvania, Texas
– APRA (Association of Professional Reserve Analysts)
– CAI (Community Associations Institute for CIRA) and States: Georgia, North Carolina, South Carolina
– NCAIS and SAIS (Independent Schools)
– NBOA (National Business Officers Association for Independent schools)
JEFFERY A. VRIEZEPartnerCliftonLarsonAllen LLP, Minneapolis, MN
Extensive experience:
- More than 20 years devoted to the health care industry for auditing, forecasting, and tax services
- Third party reimbursement consulting
- Development of spending analysis and projection models
- Provide operational and financial consulting services to nursing homes, senior housing, assisted living facilities and CCRCs
Education/Professional involvement:
- Bachelor’s of science in accounting from Winona State University, Winona, Minnesota
- LeadingAge and States: Minnesota, Iowa
- American Institute of Certified Public Accountants
- Certified Public Accountant in the state of Minnesota
www.zumbrunnen.com
• How facility assessments and capital replacement funding positions you to objectively model and validate a renovation, repositioning or replacement of a building or entire facility
• Evaluate financial strength and capacity to access capital and to model your capital capacity to fund your strategic plan
• Examine philosophies and methodologies financial advisors and engineers use to strategically plan for and to implement new services and capital improvements
Three Learning Objectives
1…
2…3…
13 Questions Common To Facility and Financial Planning
1. Is data current, relevant, complete and objective?2. Is there understanding and consensus on condition of
physical plant and financial strength?3. Are analytical and planning tools commensurate with these
investments?4. What are your key physical and financial drivers?5. What is the average life of these investments?6. Does management and the resident’s perspective align
with this average anticipated life? 7. Are historical operations indicative of future capital needs? 8. Do depreciation schedules reflect actual costs?9. Should replacement reserves also fund future capital
projects?10. How well delineated and quantified are strategic options?11. What are the horizons for each strategic decision? 12. Which strategic initiatives require formation of or access to
capital?13. How far out do we plan?
To Ensure Mission And To Thrive Takes both Physical and Financial Evaluation and Planning
Discuss two financial planning topics; both inner related:
• Facility Planning and Needs - John zumBrunnen
– Executives’ Role in Facility Management
– Reserve Study – The How and Why
• Financial Planning and Needs – Jeff Vrieze
– Understanding your strategic initiatives
– Clarifying key issues required to build financial performance targets
– Driving change throughout the organization
– Preparing a financial analysis of the goals and outcomes
Your Facility Likened to a Car…are You the Passenger or the Driver?
• Set your goals - destination
• Establish your schedule
• Check your resources
Performance and Progress
• Evaluate performance and report
• Monitor your progress
– How far have we come
– When will we arrive
Making Adjustments
• Analyze reports and adjustment as needed
• Prepare for the unexpected –have options
• If the program is not working you may have to shift gears, back up and start over
“What Tools Do Executives Need to Manage a Facility?”
• Strategic Plan and Reserve Study• Set your annual goals / ID projects• Monitor resources with quarterly
and annual budget reports
• Qualified Director of Facilities• Capable utilizing CMMS• Providing quarterly and annual
reports
• CMMS reports • Work order performance• Improvement goals• Expenses• Resident satisfaction• Health & Safety compliance • Staff utilization
Drive or Provide the Service and Repairs??
• “Drivers” do not need to know how to perform services or repairs
• “Drivers” only need to know how to:
– Set the destination
– Monitor progress and performance
– Make adjustments
– Make assignments
• The executive role is that of the “Driver” not the “Passenger”
"What Are The Funding Options To Plan For?"
• Goal-setting to accomplish Mission must consider:
– Projected life-term for the facility
– A reserve-funding plan
– Setting limits on debt (debt capacity)
• 4 reserve funding options to consider/include:
1. Maintain and repair facility for life-term
2. Renovate or reposition
3. Replacement of a building
4. Or any combination of the above
• Minimum funding plan requires:
– Fund to maintain facility for life-term as set by Goals
• Recommended funding plan:
– Combination of 1 + 2
Fundamental Components of a Reserve Study and Funding Plan
• Condition Assessment Inspection IDs:– Repairs, deferred maintenance, life safety, code– Standard life cycle replacement expenses
• Recommended Improvements:– Improved function and marketability– Reduce operating costs (LEED & ASTM)
• Short-term Budget– Address and prioritize immediate repairs
• Life-term Replacement Budget – All items included regardless of remaining life
• Replacement Reserve Funding Plan– Establish funding plan to meet business model– Look long-term – worst case – include longest RUL items
• Vary Report Parameters– Adjust: Inflation, reporting term, interest rates– Filters: Unit cost, item classification, building, department, revenue stream– Analysis: FCI, per unit (resident, bed, etc.) and per SF– Collective purchasing and unit cost master contract opportunities
“Not to Worry… We Fund Depreciation!”
What do Adam and Jamie have to say about this myth - confirmed or busted?
• Asset lists incomplete• Depreciation terms vary from actual life• Exclude renovations and repositioning • Do not include non-depreciable expenses, either
the operating or capital budgets– Major repairs– Paint and wallpaper – Preventive maintenance– Testing & inspection for major systems or
equipment– Consultants– Environmental issues: abatements and clean up– Overhaul, major tune ups, upgrades– Energy audit upgrades and changes
Reserve Studies are More Than Just a Budget
Benefits: Assessments - Complete & Objective Data: • Lower operating costs – identify:
– Hidden and latent repairs
– Inherent design and construction issues
– Improvement to efficiencies
– Improvements for curb-side appeal (marketing)
• Financial and strategic planning:
– Repair, renovate, reposition or replace
• Reporting to Boards, Agencies, Other Benefactors
• Validate:
– Projects, fee increases and use for capital campaigns
• Fund reserves per your business model and Strategic Plan
– Do not under reserve or over reserve
• Identify other work and future capital projects:
– ID replacements/repairs to include with project or refinance
Other Uses of a Reserve Study
Owner and Investment Banker:• Attract best financing terms• Smooth and timely closing• Covenants are met• Accreditation
Investors:• Bring to par before or shortly after
transaction:– Funded by Borrower, or– Escrowed
• Capital budget for term of loan + 2 years– Typically for analysis purposes only– Some will escrow income for reserves
• Sufficient funding for the long-term
“How Do We Get Comprehensive and Accurate Data?”
Reserve Study Based on Goals• Accurate data based on:
– Comprehensive assessment of facilities– Senior level engineering consultants, +20 yrs.
minimum• Assess:
– Each site improvement– Each building– All systems and equipment
• Interview – Review – Consensus and ownership
• Develop Short-term Budget– Immediate repairs
• Develop Life-term Budget– All assets regardless of remaining life
• Develop Reserve Funding Plan– Based on business model– Minimum of 30 years or worst case
This is not some FOB product – this is a product of a team effort!
Answering The 4 R’s Question
Repair? Renovate?
Reposition? Replace?
“Are We Throwing Good Money After Bad?”
• Straight line depreciation of 39.5 yearsFCI = 2.6% per year (this includes everything –structure, foundation, etc.)
• Developed by US Navy around WWII:With a 0.30 index (30%) renovation, they would replace the building vs. renovate
FCI = Repairs + Replacement costs + (other)Current Total Building Replacement Cost
FCI & the 4R’s Question
FCI: Use to evaluate future years vs. a new building
Answer:
• Autumn Place: renovation 29% of total supports a renovation
– Long term FCI = 0.9% very good vs. new of 0.8%
– No other factors need consideration as long as client is satisfied with the renovation design and marketability
• Miller Manor: renovation of 36% is marginal
– Long-term FCI = 2.4% is very high vs. new at 0.8%
– Need to factor marketability and acceptance value of the renovation vs. new
– Final decision is a client call
Autumn Place at 0.9% per year
Replacement in 111 years
Miller Manor at 2.4% per year
Replacement in 42 years
Cost Per Unit and Per Square Foot
Renovation cost vs. new:• What are the per Unit and SF cost analysis of
a renovation vs. new
Long-term maintenance costs vs. new:• Which option is the most expense to
maintain?• Why?• What options are available to reduce costs?• Does renovation bring building to current
standards– Operational Efficiency– Architectural– Market– Code
Per Unit and SF reports for various
scenarios to determine: Per Unit
Per SF
7 Other Considerations to Evaluate a Building
1. Emotional Equity:– Historical or emotional significance– Is there a price on this?
2. Old vs. New Cost: – Cost of capital
3. Marketability of Old vs. New: – Historic marketing advantage– Latest trends and features
4. Life Safety– Are your residences as safe?
5. Old vs. New Floor Utilization: – Floor area efficiencies – if down 85 - 68%– Maintenance expenses - up 20%
6. Old Systems vs. New Systems Efficiency– LEED and Energy Star Improvements – Utility expenses
7. Old RUL vs. New EUL: – Compare number of remaining life cycles
How Far Ahead Do We Look?
Avg. over 6 Yrs. = $346,140/Yr.Avg. over 30 Yrs. = $740,052/Yr.
Each case is unique. Look ahead at least 30 years including the longest RUL
and worst funding year
47% delta in a 6-year average vs. a 30-year average
Current Funding Plan
• 264 beds and units and 95% occupancy• End of year 2009 Reserve Fund Balance was: $65,340• Current Funding Level: $400,000 per year = $129.04/mo./resident + 3% inflation• Increase reserve funding 3% per year to offset effect of inflation at 3%• Interest earning on reserve fund deposits 0.5%• Reserve Fund goes negative in 2017
Reserve Funding - Cash Flow Analysis
• Assume the same as previous terms
• Annual Reserve Funding = $483,312 in 2011 = $160.59/month/resident + 3% inflation
• First year with zero balance is 2037
• This situation required looking out 27 years to find the worst year
• Maximum amount in reserves is $2.6 M, which is 36% of accumulated depreciation
Reserve Funding - Fully Funded
• Fully Funded means accumulated depreciation is 100% funded
• Cash Flow max reserve $2.6 M (previous page) vs. Fully Funded of $9.5 M
• The only reason for such a program is to fund for a portion of a building’s replacement costs
“Show me the money…”
Options to start a reserve funding program
• Fund– From cash
• Accelerated increases over customary annual increase– Modify the funding plan to meet tolerance levels for funding increases
• Fundraiser reach-out to benefactors– Benefactors more likely to contribute when they know the end game!
Two White Papers - Take Home
1. Facility Management Performance– A self-assessment for the executive
department
2. Fundamentals of a Reserve Study and Reserve Funding Plan
– An objective White Paper for Boards and Executives to better understand the fundamentals of a Reserve Study
Plan, monitor, report …act
Board/Governance
• Still relevant?• Strategies in place to achieve goals?Mission
• Select leadership• Transform mission into productive workLeadership
• Compliance• Effectiveness of ethical/moral guidelinesConduct of Operations
• Protect and enhance resources needed for mission• Resource allocation amongst competing needs
• Capital investments are appropriateFiduciary
• Organizing board to carry out functions of governance
Board Organization and Development
Strategic Considerations
Strengths Weaknesses
Opportunities Threats
Strategy
Market Driven, Financially Viable
2. Financially Viable
Market Driven
•Consumer needs and wants
•Adaptability to changing healthcare delivery
•Value
•Property assets well positioned and maintained
Financially Viable
2. Financially Viable
•Understand impact of change or status quo
•Evaluate/assess competing capital needs
– IRR,ROI,NPV, etc.
•Compliance with stakeholder expectations
•Access to capital
– Debt Service Coverage Ratio (“Margin/Debt Capacity”)
– Cash to Debt Ratio (Liquidity/“Reserves”)
What is a Strategic Capital Plan?
• Strategic Capital Planning is defined as the process of linking capital financing (“funding”) to your strategic, operational and repositioning plans.
• This is performed by:
– understanding your strategic initiatives
– clarifying key issues required to build financial performance targets
– driving change throughout the organization
– preparing a financial analysis of the goals and outcomes
Market Operations
Mission
Financial
Mission/
Strategy
Our occupancy keeps declining…should we paint the halls?
A Simple Five Step Approach
#1 – Clear Vision
#2- Define Capacity
#3- Establish Targets
#4- Allocate Capacity
#5- Identify Gaps and Priorities
Strategic Capital Concept #1
• Income = $110,000
• Expenses= $70,000
• Disposable Income=$30,000
• Cash in Bank = $20,000
Strategic Capital Concept #1 (continued)
•Yr 3 Housing Repairs = $50,000
• Vehicle Purchase = $30,000
• Spouse not Marketable = (40,000) Revenue
Strategic Capital Concept #1 (continued)
Yr. 6 Son in College =
$20,000/yr
Spouse not Marketable =
($40,000) Revenue
Concept #1: Need Comprehensive Long Range Planning
Higher
Accuracy
Short
Time
Horizon
Lower
Accuracy
Long
Time
Horizon
Budgets
Short-term capital planning
As accuracy declines (time variability), need for more
comprehensive and sound planning approach becomes more
pronounced
Long-term strategic
planning
SCP Concept #2- Establish Affordable Capacity2012 2014 2015 2017 2019 2020 2021
Income 110,000$ 116,699$ 120,200$ 127,520$ 135,286$ 139,345$ 143,525$
Adjustments:
Spouse (40,000)$ (41,200)$ (43,709)$ (46,371)$ (47,762)$ (49,195)$
Net Revenue 110,000$ 76,699$ 79,000$ 83,811$ 88,915$ 91,583$ 94,330$
Expenses 70,000$ 74,263$ 76,491$ 81,149$ 86,091$ 88,674$ 91,334$
Adjustments:
Housing 50,000$
Vehicle 30,000$ 20,000$ 20,000$ 20,000$
Net Expenses 70,000$ 154,263$ 76,491$ 101,149$ 106,091$ 108,674$ 91,334$
Net Income 40,000$ (77,564)$ 2,509$ (17,338)$ (17,176)$ (17,091)$ 2,996$
Cash and Investments BOY 30,000$ 111,200$ 33,636$ 38,729$ 4,133$ (13,043)$ (30,134)$
Cash and Investments EOY 70,000$ 33,636$ 36,145$ 21,391$ (13,043)$ (30,134)$ (27,138)$
2012 2014 2015 2017 2019 2020 2021
Income 110,000$ 116,699$ 120,200$ 127,520$ 135,286$ 139,345$ 143,525$
Adjustments:
Spouse (40,000)$ (41,200)$ (43,709)$ (46,371)$ (47,762)$ (49,195)$
Net Revenue 110,000$ 76,699$ 79,000$ 83,811$ 88,915$ 91,583$ 94,330$
Expenses 70,000$ 74,263$ 76,491$ 81,149$ 86,091$ 88,674$ 91,334$
Adjustments:
Debt Service 8,237$ 8,237$ 10,296$ 14,415$ 16,474$ 16,474$
Net Expenses 70,000$ 82,500$ 84,728$ 91,445$ 100,506$ 105,148$ 107,808$
Net Income 40,000$ (5,801)$ (5,728)$ (7,634)$ (11,591)$ (13,565)$ (13,478)$
Cash and Investments BOY 30,000$ 111,200$ 105,399$ 94,018$ 76,770$ 65,179$ 51,614$
Cash and Investments EOY 70,000$ 105,399$ 99,671$ 86,384$ 65,179$ 51,614$ 38,136$
Capital
Projects
Affordable
Capital
Capacity
FinancialTargetsScenario
SCP Concept #2- Establish Affordable Capacity
How Do You Measure Affordable Capacity?
Starting Cash
$10,000
Inflows
$20,000
Outflows
$15,000
Ending Cash
$15,000
“Reserves”
$10,000
Affordable
Capacity
$5,000
Days Cash On Hand
Component…
How Do You Measure Affordable Capacity?
Existing Funds Available for Debt Service 12,000$ 12,000$ 12,000$ 12,000$
Existing Maximum Annual Debt Service 6,000 6,000 6,000 6,000
Maximum Annual Debt Service Coverage 2.00 2.00 2.00 2.00
Target Debt Service Coverage Ratio 1.50 1.50 1.50 1.50
Interest Rate 5% 6% 7% 8%
Term (Years) 30 30 30 30
Excess Funds Available for Debt Service 3,000 3,000 3,000 3,000
Borrowing Capacity $30,745 $27,530 $24,818 $22,516
Funds Available
For Debt Service
$12,000Current Debt Service
Coverage Ratio
2.00xMaximum Annual
Debt Service
$6,000
Affordable
Capacity
$31M-$22MReduced to
1.5x
DS
CR
co
mpo
ne
nt
How Do You Measure Affordable Capacity?
Affordable
Capacity (Excess Liquidity)
$5M
Affordable
Debt Capacity (In Excess of Our
Target)
$31M-$22M
$27M to $36M in Total
Affordable Capacity
SCP Concept #3: Establish Financial Targets
Establish Financial Goals
Actuarial Targets
Margin Targets
Liquidity
Targets
•Establish Goals Upfront
•Short-Term and Long-Term
Set Targets
•Use Targets to Plan
• Incorporate Strategies
Chart the Future • If Targets not met,
agree on solutions
•Re-evaluate targets
Revisit Outcomes
Targets establish financial discipline. However,
they just establish “trip wires”…it sets the stage
to have a “value” discussion regarding strategies
vs. hoped for financial targets
SCP Concept #2- Establish Affordable Capacity
“Affordable”
Capital Capacity
Debt
Revenues
Debt
Cash Flows(Profitability)
Income
Statement
Strength
Debt
Cash
Reserves
Debt
Net Assets(Equity)
Balance
Sheet
Strength
-DSCR
-Cushion Ratio
-Debt
Service % Revenue
-Debt to Net
Assets
-Cash to
Debt-Days Cash
on Hand
Main DashboardSAMPLE ENTITY - Obligated Group ($000s) Long Range Financial Planning Dashboard
Key Strategic Opportunities Capital Capacity in 2019 Capital Spending
1 - Core Business DSCR Target @ 1.75 x @ 100% $53,442 Major Capital Projects
SNF Occupancy DCOH Target @ 200 days $13,070 $10,000 in 2011 Interest Rate =
Housing Occupancy Total Capital Capacity by 2019 $66,512 $20,000 in 2014 7.00%
$25,000 in 2014 Term = 30 Yrs
2 - Growth of Existing Business
ALF Client Equity
ALF 2 Routine Capital $5,407 2014 / % Dep. = 74%
Retire debt $0.0M in 2010
3 - New Ventures
Home Health
4 - Other Strategies
Revenue Enhancement
Expense Reduction
Days Cash on Hand
149165
182199
218 237
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Debt Service Coverage*
2.09
2.562.70 2.80 2.91 3.03 3.15 3.28 3.42
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Net Operating Margin
2.6% 2.7% 2.8% 3.0% 3.1% 3.2% 3.4% 3.5% 3.6% 3.7%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$66.5
$29.9
$(6.1)
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Benchmark
1.75 Benchmark
200
Debt Assumptions
Key Assumptions- Operating
Key Baseline Assumptions
Revenue Entities Included Base Year
SNF Rates 2011 2012+ Housing Obligated Group 2010 Budget
Medicare 3.00% 3.00% 2011 3.00% Nursing Center
Medicaid 3.00% 3.00% 2012+ 3.00% Village
Other 3.00% 3.00% Rx = 3.00% Other Revenue and Non Operating
Inflation Spread 2008 - 2018 Entrance Fees Rec. 2011+
Expense$5.5M / 0.0% Annual (Net) = $0 $1,000
2010 2011+ Contributions = $1,500 3.00%
Salaries = 3.00% 3.00%
Other = 3.00% 3.00% Investment Return Unrestricted = 4.00% Restricted 5.00%
Cost of Living
Operating Margin
2.6% 2.7% 2.8% 3.0% 3.1% 3.2% 3.4% 3.5% 3.6% 3.7%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
2010
Debt Service Coverage*
2.09
2.562.70 2.80 2.91
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Days Cash on Hand
149165
182199
218 237
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Benchmark
1.75
Benchmark
200
Discuss Financial Targets
• As noted previously, financial affordable capacity is highly correlated to internal targets
• Must have both education and goal-setting session
– No organizations will set the goals the same
– The goals may vary over time to incorporate short-term investments
• Trending of goal back to targets becomes critical
• Have we met our goals – short-term wins identified or could be losses too
• Set the Targets BEFORE planning to ensure that you have a self-defined trip-wire that should require:
– Modification of plans
– Discussion with Board/Management to determine whether a lower actual results is warranted given the importance of the strategy
Change in Targets = Change in “Affordable” Capacity
Capital Capacity in 2019
DSCR Target @ 1.75 x @ 100% $53,442
DCOH Target @ 200 days $13,070
Total Capital Capacity by 2019 $66,512
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$66.5
$29.9
$(6.1)
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $82,710
DCOH Target @ 150 days $8,671
Total Capital Capacity by 2019 $91,381
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
DSCR from 1.75x to 1.50x
and
DCOH from 200 to 150 days
Adjusted Dashboard After Target Resetting
SAMPLE ENTITY - Obligated Group ($000s) Long Range Financial Planning Dashboard
Key Strategic Opportunities Capital Capacity in 2019 Capital Spending
1 - Core Business DSCR Target @ 1.50 x @ 100% $82,710 Major Capital Projects
SNF Occupancy DCOH Target @ 150 days $8,671 $10,000 in 2011 Interest Rate =
Housing Occupancy Total Capital Capacity by 2019 $91,381 $20,000 in 2014 7.00%
$25,000 in 2014 Term = 30 Yrs
2 - Growth of Existing Business
ALF Client Equity
ALF 2 Routine Capital $5,407 2014 / % Dep. = 74%
Retire debt $0.0M in 2010
3 - New Ventures
Home Health
4 - Other Strategies
Revenue Enhancement
Expense Reduction
Days Cash on Hand
149165
182199
218 237
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Debt Service Coverage*
2.09
2.562.70 2.80 2.91 3.03 3.15 3.28 3.42
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Net Operating Margin
2.6% 2.7% 2.8% 3.0% 3.1% 3.2% 3.4% 3.5% 3.6% 3.7%
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Benchmark
1.50 Benchmark
150
Debt Assumptions
Repairs and Maintenance? Yes No 4Rs? Yes No
Capital Capacity in 2019 Capital Spending
DSCR Target @ 1.50 x @ 100% $65,941 Major Capital Projects
DCOH Target @ 150 days $5,505 $10,000 in 2011 Interest Rate =
Total Capital Capacity by 2019 $71,446 $20,000 in 2014 7.00%
$25,000 in 2014 Term = 30 Yrs
Client Equity
Routine Capital $5,407 2014 / % Dep. = 68%
Retire debt $0.0M in 2010
Average Age of Facility
11.2 11.7 12.4 13.0 12.5 13.1 13.7 14.2 14.8 15.3
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$71.4
$43.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $82,710
DCOH Target @ 150 days $8,671
Total Capital Capacity by 2019 $91,381
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Addition of $20,000,000 PPE
expenditure (Finances with Debt)
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $38,147
DCOH Target @ 150 days -$7,022
Total Capital Capacity by 2019 $31,125
Average Age of Facility
11.2 11.7 12.4 13.0 13.6 14.1 14.7 15.2 15.7 16.1
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$31.1$32.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Adjustments In Reimbursement? Yes No
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $82,710
DCOH Target @ 150 days $8,671
Total Capital Capacity by 2019 $91,381
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Revenue
SNF Rates 2011 2012+
Medicare 0.00% 2.50%
Medicaid 0.00% 2.50%
Other 3.00% 3.00%
Revenue
SNF Rates 2011 2012+
Medicare 3.00% 3.00%
Medicaid 3.00% 3.00%
Other 3.00% 3.00%
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $48,932
DCOH Target @ 150 days $1,322
Total Capital Capacity by 2019 $50,255
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$50.3
$25.7$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Refinancing Variable Rate Debt to Fixed Rate? Yes No
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $82,710
DCOH Target @ 150 days $8,671
Total Capital Capacity by 2019 $91,381
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
YEAR
2012
Total Debt Outstanding Fixed
ADJUSTMENT
Current Rate 2.10% 0.00% 0.00%
Letter of Credit Fees 1.50% 0.00% 0.00%
Fixed Rate 7.75% 7.75%
Total Interest 3.60% 7.75%
Go to Main Dashboard
YEAR
2012
Total Debt Outstanding Variable
ADJUSTMENT
Current Rate 2.10% 0.00% 2.10%
Letter of Credit Fees 1.50% 0.00% 1.50%
Fixed Rate 7.75% 0.00%
Total Interest 3.60% 3.60%
Go to Main Dashboard
Let’s Put it All Together…
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% $82,710
DCOH Target @ 150 days $8,671
Total Capital Capacity by 2019 $91,381
Average Age of Facility
11.2 11.7 12.4 13.0 13.5 14.1 14.6 15.1 15.6 16.0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$91.4
$59.7
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
=
Capital Capacity in 2019
DSCR Target @ 1.50 x @ 100% -$33,152
DCOH Target @ 150 days -$39,529
Total Capital Capacity by 2019 -$72,681
Average Age of Facility
11.2 11.7 12.4 13.0 12.5 13.1 13.7 14.3 14.9 15.4
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$21.7
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Medicare/Medicaid Rate = 3%
Capital Expenditure (via borrowing)= $0
Variable Rate = 3.6% Cost of Capital
Medicare/Medicaid Rate = 0% 2011, 2% after
Capital Expenditure (via borrowing)= $20M
Variable to Fixed Rate = 7.75% In 2012
SCP Concept #4: Evaluate Items that Require Allocation of Capital
• Repairs and Maintenance?
• 4Rs?
• Adding staffing positions?
• Adjustments in reimbursement?
• Changes in investment returns?
• Changes in market demand?
• Changes in entrance fee plans?
• Refinancing variable rate debt to fixed rate?
• Increases in cost of capital (variable rates or LOC fees?)
One Way to “Fix”
Medicare/Medicaid Rate = 0% 2011, 2% after
Capital Expenditure (via borrowing)= $20M
Variable to Fixed Rate = 7.75% In 2012
SAMPLE ENTITY - Obligated Group ($000s) Long Range Financial Planning Dashboard
Key Strategic Opportunities Capital Capacity in 2019 Capital Spending
1 - Core Business DSCR Target @ 1.50 x @ 100% $10,180 Major Capital Projects
SNF Occupancy DCOH Target @ 110 days $7,684 $10,000 in 2011 Interest Rate =
Housing Occupancy Total Capital Capacity by 2019 $17,864 $20,000 in 2014 7.00%
$25,000 in 2014 Term = 30 Yrs
2 - Growth of Existing Business
ALF Client Equity
ALF 2 Routine Capital $5,266 2014 / % Dep. = 66%
Retire debt $0.0M in 2010
3 - New Ventures
Home Health
4 - Other Strategies
Revenue Enhancement $1,000 in 2011
Expense Reduction $3,750 in 2012
Average Age of Facility
11.2 11.7 12.4 13.0 12.5 13.1 13.7 14.3 14.9 15.4
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Capital Capacity in Millions
$17.9
$27.6$33.5
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
DSCR
Excess Cash
Capital Capacity
Debt Assumptions
Target Revenue Enhancement = $1,000,000
Target Expense Reduction = $3,750,000
Lowering of Targets
One Way to Fix (continued)
SAMPLE ENTITY - Obligated Group
Projected Income Analysis - For Internal Use only
Scenario: Custom Dashboard
Years Ending June 30,
($ in Thousands)
Budget
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
REVENUES
Net Patient Service Revenues 120,177 122,668 125,589 128,585 131,655 134,803 138,030 141,338 144,728 148,204
Amortization of Deferred Revenue
From Entrance Fees 630 643 656 669 682 695 708 721 734 747
Other Revenues 175 180 185 191 197 203 209 215 221 228
TOTAL REVENUES 120,982 123,491 126,430 129,445 132,534 135,701 138,947 142,274 145,683 149,179
EXPENSES
Salaries, Benefits and
Other Expenses 107,346 110,567 110,134 113,438 116,842 120,348 123,959 127,678 131,510 135,456
Depreciation & Amortization 6,329 6,607 6,818 7,039 7,953 8,196 8,450 8,714 8,989 9,276
Interest Expense 4,199 4,085 8,543 8,384 9,760 9,559 9,342 9,109 8,858 8,589
TOTAL EXPENSES 117,874 121,259 125,495 128,861 134,555 138,103 141,751 145,501 149,357 153,321
Operating Income (Loss) 3,108 2,232 935 584 (2,021) (2,402) (2,804) (3,227) (3,674) (4,142)
NON-OPERATING GAINS (LOSSES)
Investment Income 1,236 2,671 2,885 3,094 3,311 3,436 3,549 3,648 3,733 3,802
Unrealized Investment
Gains and (Losses) - - - - - - - - - -
Contributions 896 1,500 1,545 1,591 1,639 1,688 1,739 1,791 1,845 1,900
Other Non-Operating Gain (Losses) 71 - - - - - - - - -
Net Income 5,311 6,403 5,365 5,269 2,929 2,722 2,484 2,212 1,904 1,560
Go to Main Dashboard
Go to Cash Flow
$1M Revenue Improvement = 0.80% or Revenue
$3.75M Operating Expense Improvement = 3.4% of Expenses
SCP Concept #5: Identify Shortfalls and Create a Long-Range Plan
Identify “Strategies”
• Identify all items whose change will impact capital capacity
• Both existing and strategic…important to dream
Measure Impact
• Estimate impact of strategies or changes to existing operations
Prioritize
• Prioritize changes (Needs vs. Wants)
• Timing can sometimes accommodate a plan (phasing)
Create a Plan
• Solve “gaps” between capacity and uses• Might be painful
• With enough time, small changes yield big results
Sample Dashboard
Sample Dashboard
Conclusions: SCP is a Proven Way to Impact Organizations
•Can validate plans
•Can “dream”…and chart a path to achieve the dreamMission
•Can help build consensus around strategic imperatives
•Can help create understanding of collective challengesLeadership
•Can help build consensus around operating discipline
Conduct of Operations
•Protect and enhance resources needed for mission
•Resource allocation amongst competing needs
•Capital investments are appropriateFiduciary
•Organizing board to carry out functions of governanceBoard Organization and Development