Call for Abstracts

The Institute of Hospitality in HealthCare Ltd37th National Conference

Sydney, New South Wales15th–17th October 2018

www.ihhc.org.au

shaping support servicesstrategies for success

2

About the Institute of Hospitality in HealthCare Ltd and the National Conference

The Institute of Hospitality in HealthCare Ltd (IHHC) is a not for profit Association dedicated to improving the professionalism and quality of Support Services in the Health and Aged Care Industry. The National Board and State Committees are comprised of professionals from within the Industry dedicated to sharing their passion and expertise with others through conferences, seminars and a variety of networking events.

Each year the IHHC hosts a National and at regular intervals, an International Conference, bringing together delegates from a variety of health and aged care organisations.

Delegates include Support Service Managers, Foodservice Managers, Executive Chefs, Cleaning, Laundry and Environmental Services Managers and other professionals engaged in delivering a variety of services to the Health and Aged Care Industry.

The Organising Committee is committed to engaging with delegates through an energising and informative program of speakers covering a wide variety of topics relevant to our Industry.

Speakers will enjoy significant contact with delegates during the conference and social events and receive acknowledgement prior to, during and after the conference through conference materials and the IHHC website.

The Organising Committee invites you to take the time to consider the benefits of being associated with the IHHC, an organisation recognised both nationally and internationally as a leader in their field.

We look forward to your participation in this premier industry event, and to welcoming you to Sydney in October 2018.

IHHC Membership

IHHC members are employed in managerial and supervisory positions within the Support Services Departments of health and aged care facilities. Their areas of responsibilities may include; catering, nutrition, dietetics, cleaning, environmental services, laundry, maintenance and porterage. In addition, a number of members are involved in the areas of dietetics and nutrition. Their focus on further development and education means they benefit from attending IHHC events, to better not only their own organisation and self but the Healthcare Industry as a whole.

The IHHC National Conference provides a forum for our members, trade supporters and industry experts to come together to exchange ideas, discuss the latest in industry innovation and most importantly, develop lasting professional relationships.

IHHC International Alliance

The IHHC are founding members of the international alliance, which formed HealthCare Caterers International (HCI) Global Alliance. The world is a large place; however, technology now allows us to share common perspectives, common issues and address common needs with health care colleagues around the world. HCI represents over 25,000 caterers and hospitality managers in health care industries.

3

IHHC National Conference Venue 2018The 37th National IHHC Conference will be held at:

HILTON SYDNEY488 George StreetSydneyNew South Wales 2000Phone: (02) 9266 2000

Invitation to Participate and 'Call for Abstracts'The National Board of the Institute of Hospitality in HealthCare Ltd, in conjunction with the South Australian Committee

invites your participation in our National Conference by submitting an abstract to present at the conference.

CALL FOR ABSTRACTSConference Theme: “Shaping Support Services – Strategies for Success”

Aim• To provide a platform to showcase innovation in the area of Support Services in healthcare• To share information about practical innovations in healthcare that have demonstrated outcomes in the areas of

non-clinical operational innovation

Audience• Directors of Hotel/Support Services• Food Service Managers• Cleaning Managers• Laundry Managers• Ward Services Manager• Environmental Services Managers• Retail Outlet Managers• Food Safety Managers• Dietitians / Nutritionists• Meals on Wheels Coordinators• Other Healthcare Industry Professionals

Call for PapersThe IHHC will consider a range of topics introducing new ideas and innovative practice and projects that are occurring in the healthcare industry.

The Call for Papers is designed to allow you to present organisational case studies, individual research, best practice projects and innovations to your peers and colleagues. As a guide the Organising Committee is seeking presentations that fit within the following streams:

• Environmental• Nutritional• Aged Care• HR and the Workforce• Innovations in Technology

4

List of Potential TopicsEnvironmental• Technology in the 21st Century• Waste Management• Recycling• Sustainability• Emerging Technology• Cleaning Innovations • Cleaning Standards• Laundry Standards• Laundry Innovations

Nutritional• Technology in the 21st Century• Dysphagia• Malnutrition• Allergens• Diabetics & Nutrition• Food Safety• Organisational Wide Food Policies• National Standards on Texture Modified Foods• National Standards on Nutrition• CPU’s and Super Kitchens• Food Labelling• Are Food Budgets Keeping Pace with Rising Costs and Legislative Requirements• Fast Foods in Hospitals• National Standards on `Healthy Eating` • Hospital Menus

Aged Care• Technology in the 21st Century• The Baby Boomers Have Arrived• Alzheimer’s • Local Research (e.g. protected meal times)• Meals on Wheels• Palliative Care

HR and the Workforce• Technology in the 21st Century• Workplace Culture and Leadership• Recruitment• Risk Management and Assessments for Supports Services.• Sustainable Facilities Management• Legal Issues• Fair Work Act• Staff Retention

Other Topics of Interest• Healthcare Satisfaction Measurement and Quality Improvement Research• Customer Satisfaction• Customer Service• New Hospitals – Impact on Support Services• Infection Control – VRE, MRSA, VRA • Contract Management Versus In-House

5

Terms and ConditionsSelection Criteria• Relevance to Conference Theme• National relevance and applicability• Innovation and freshness of approach• Experience of speaker• Papers that are based on original research and experiences• Priority will be given to abstracts which are able to clearly demonstrate improved outcomes and/or cost efficiencies. In

meeting this requirement, it is not necessary to disclose actual dollar savings - percentage improvements are acceptable

Guidelines for Abstracts1. Abstracts should focus on the practical implementation of a project where the outcomes have led to change

(i.e. service delivery change, management efficiencies, improved quality and/or safety outcomes etc.2. Abstracts should be submitted in Microsoft Word Format 3. Font – Calibri 10 point4. Single line spacing5. Clearly indicate at the top of the page both the category of your presentation and the title.6. Title should be in sentence case.7. Authors’ names should be detailed with the name of the presenting author(s) underlined.8. Include full contact details of the presenting author(s) including, phone, email & postal address)9. Abbreviations may be used but must be spelt out in full at the first mention followed by the abbreviation in parentheses.10. Applicants are encouraged to submit their abstract in accordance with the attached template.11. No more than 500 words

Please note: The decision of the panel in the selection of abstracts will be final and no correspondence will be entered into.

PresentationSuccessful applicants will be required to submit a PowerPoint of their presentation prior to the conference and consent to: (a) The publication of their abstract and contact details, in the conference manual (b) The electronic distribution of their PowerPoint presentation (in PDF Format) to conference participants (c) Photographs and/or interviews

Presentations will be of approximately 40 minutes duration with 5 minutes allocated at the conclusion of the presentation for delegates to address questions to the presenter.

Successful applicants will receive one complimentary full registration (includes attendance at Conference Dinner and Welcome Reception) per paper presented. Additional presenters for a paper will need to attend at their own expense.Please note, travel and accommodation expenses will be at the presenter’s cost.

Interstate and international presenters and those from smaller facilities are encouraged to participate.

Key DatesClosing date for Submission Friday 2nd March 2018Notification of Acceptance Friday 20th April 2018Provisional Program Released Friday 11th May 2018

Abstracts should be submitted to:John Boland Conference Chairman Ph: (08) 8336 0117Mobile: 0407 391 493E-mail: president@ihhc.org.au

CLOSING DATE FOR SUBMISSION OF ABSTRACTS:Friday 2nd March 208

If you do not wish to present a paper at the conference – we would welcome your attendance as a delegate.

6

ABSTRACT SUBMISSION TEMPLATE

Category:

Please Tick or Highlight Relevant Box Environmental

Nutritional

Aged Care

Hospital

HR and the Workforce

Other

INNOVATIONS IN TECHNOLOGY WILL OVERARCH THE ABOVE CATEGORIES

Presentation Title

Key Presenter and Author Name

E-mail Address

Phone

Mobile

Organisation Name

Mailing Address

If this paper has additional authors that will co-present please list their names below

Additional Authors Names 1.

2.

Contact Details (1) Phone

Mobile

Email Address

Contact Details (2) Phone

Mobile

Email Address

Abstracts should focus on the practical implementation of a project where the outcomes have led to change (i.e. service delivery change, management efficiencies, improved quality and/or safety outcomes etc.)

7

Please note in completing the 3 sections below, the total text should not exceed 500 words. Please complete in single spacing in Calibri 10

Outline the scope of your project below including a description of the project or innovation

Where relevant, please include methodology and data etc.

Outcomes and Benefits to your organisationPriority will be given to abstracts which are able to clearly demonstrate improved outcomes and or cost efficiencies. In meeting this requirement it is not necessary to disclose actual dollar savings, percentage improvements are acceptable.

On completion of your submission and abstract please forward by mail or email to the Conference Chair or the Conference Coordinator as listed below.

Conference program and abstracts co-ordinator

Mr John Boland Conference Chairman Ph: (08) 8336 0117Mobile: 0407 391 493E-mail: president@ihhc.org.au

THANK YOUOn behalf of the National Board and South Australian Branch of the Institute of Hospitality in HealthCare Ltd, I would like to thank you in advance for taking the time to submit your abstract for the 37th IHHC National Conference.

John BolandIHHC National Conference Chairperson

www.ihhc.org.au

IHHC Program Outline (DRAFT)

Monday 15th October8.30–17.00 Registration Desk Open

9.00–17.00 Series of Presentations

18.30–20.30 Welcome Reception

Tuesday 16th October 8.00–17.00 Registration Desk Open

8.00–17.00 Trade Exhibition morning tea, lunch and afternoon tea will occur in the trade area)

9.00–17.00 Series of Presentations

17.00–17.30 National IHHC AGM

16.30–18.00 Refreshments in the Trade

Exhibition Area

18.00 onwards Free Time for Delegates

Wednesday 18th October8.00–17.00 Registration Desk Open

8.00–17.00 Trade Exhibition

(morning tea, lunch and afternoon tea will occur in the trade area)

9.00–17.00 Series of Presentations

18.30–19.00 Pre-Conference Dinner Drinks

19.00–23.59 Conference Dinner

Please note: This programme subject to change.