CAH State Network Council Meeting Salina, Kansas July 10, 2009

CAH State Network Council Meeting

Salina, Kansas

July 10, 2009

Community Engagement ProcessRice County, Kansas

Presented bySusan Sankey

Executive Director, Rice Community Healthcare Foundation Director of Public Relations, Rice County District Hospital

OUR MISSION │To improve health and inspire philanthropy

Rice Community Healthcare Foundation

• 501(c)(3) not-for-profit organization• established in 1990 • philanthropic affiliate of

Hospital District No.1 of Rice County

Who is Rice Community Healthcare Foundation?



Why did we apply to participate in the Kansas Rural Health Works Community Engagement Process?



• The new Director of Public Relations kept asking a lot of questions

• The new Executive Director of the Healthcare Foundation kept asking a lot of

questions• This is a rural community with a desire to be

economically viable• The availability of health care is key to community economic development

Then, finally…



April 18-19, 2008

Hospital Governing Board Retreat

Theme: Picture the Future



A considerable amount of time was spent looking at the needs of today’s patients versus the patients of the future

The group discussed how to reach out to our future patients, the types of services they will expect from the hospital, and how to provide those services

We came up with lots of GREAT ideas!



But there was one (at least) problem…



Problem:

This was just us -- our opinions, our perspectives.



It was the consensus of those present that a community needs assessment should be conducted by an outside agency within the next year.



Hospital Governing Board Key Issues & Goals

2008-2009

1)Promotion of the facility plan and construction project

2)Conduct a community needs assessment

3)Promote teamwork and pride among employees, board members and medical staff

4)Provide world class patient service

5)Implement identified service offerings and revenue streams

6)Further understand and address population diversity issues

7)Take a leadership role in the promotion of the Rice Community Healthcare Foundation

8) Evaluate a Rice County health care system

9) Assess the future need for physicians in our service area



The Kansas Department of Commerce Office of Rural Opportunity suggested utilizing the Kansas Rural Health Options Project (KRHOP)

“The program provides direct assistance to rural communities by generating information resources useful in determining community priorities for strengthening the local health care system.”



KRHW Objectives

• Foster sustainable local health care system

• Increase awareness of health care importance

• Assess local perceptions of current health care services

• Identify current health care assets

• Identify unmet health care issues and services

• Identify key issues in the community

• Mobilize the community if issues emerge

• Action planning for new community initiatives



Community-Driven Process

• Community-based, not driven by hospital or health care provider

• Local people solving local problems

• Community provides energy and commitment, with input from healthcare providers

• Community leaders represent the broader public interest



As a result, the process leads to the increased use and expansion of the local health care sector, ensuring its existence in the future.



September 22, 2008

Invited key people to participate in a webinar with John Leatherman, Chris Tilden, Chad Austin, that provided further explanation of the KRHW Community Engagement Process

- county coordinator, county economic development director, health department director, EMS director, county extension agent, director for the council on aging, school nurses, along with the hospital administrator and other hospital employees, and the Healthcare Foundation director (this became the local advisory group)



October 10, 2008

On behalf of the community, the Rice Community Healthcare Foundation submitted the KRHW Statement of Interest and Application



November 6, 2008

Received notification that Rice County was one of two communities chosen to participate in the KRHW Community Engagement Process



December 9, 2008

• Local Advisory Group met with Dr. Leatherman

• Set dates for public meetings



Public Meetings:

January 27 Introduction/economic impact February 17 Data fact sheets March 24 Finalize the survey/directoryApril 28 Survey resultsMay 19 Summary meeting



Utilized the county K-State Extensionbuilding auditorium as a venue

Arranged with hospital dietary staff toprovide meals (people loved the food)

Used local newspapers (3), email announcements, phone calls and email reminders; contacted stakeholders, anyone with perceived vested interest

Approximately 40-60 people participated in each of the public meetings

Grant writers love it!



Products:

1) Economic Impact Report

2) Health Services Directory Report

3) Survey Report (survey conducted by the Docking Institute – Fort Hays State University)

4) Data and Information Report (includeshealth and behavior; economic and demographic; education; crime; traffic)



KRHW OutcomesIdentified five task groups:

1)Recruitment of health service providers

2)Mental health services

3)Community-based services

4)Incentives for preventive health and wellness, i.e. improved immunization series completion rate; reduced teen pregnancy rate

5)Improved communication and collaboration of health services



• Home health care started as a service by one of the local nursing home facilities

• Mental Health Group has already met and prioritized 6 areas of focus and collaborated with another support agency

• Used data from the process to write a letter of support for Rice County to be included in the application for Dental HUB funding (the applying agency got it!)



Now back to the Hospital Governing Board…



Almost every one of the Hospital Governing Board Key Issues and Goals was addressed or positively impacted by the outcomes of the KRHW Community Engagement Process



Is your community ready?

• Is there a sense of vision?

• Is there a local need?

• Is the leadership in place?

• Is there a willingness/ability to bring people together?

• Is a community facilitator available?

• Is there commitment to sustain the process?



Why not?

Questions…



Contact information:

Susan Sankey

Executive Director, Rice Community Healthcare FoundationDirector of Public Relations, Rice County District Hospital

P.O. Box 828619 South Clark StreetLyons, Kansas 67554

Phone: 620-257-7116Fax: 620-257-2608Email: [email protected]

Documents

CAH State Network Council Meeting Salina, Kansas July 10, 2009