CAC OPERATOR Tracking Code 37378 Job Description

You must be in Germany to apply for this job. Provide contractor augmentation support to Government clients or Government representatives (Contractors) as a DEERS/RAPIDS CAC Operator at the installation or site level. Duties include:

• Responsible for accountability, control, verification and issuance of military identification (ID) cards and Common Access Cards (CAC) for Active Duty military, Reserve and National Guard members, military retirees, family members/dependents, and other eligible recipients. Also, responsible for the control and issue of identification tags and Geneva Convention cards when authorized to military members, deploying civilian employees, and other eligible recipients.

• Register, process and maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS) as part of a Verifying Official's responsibilities.

• Perform all ID Card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.

• Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers.

• Perform routine operator maintenance on RAPIDS workstations and printers, i.e. change lamination, add toner, clean printers, etc.

Required Skills

Must possess excellent customer service skills. Must undergo a pre-employment criminal background check, and a subsequent security investigation that is favorably adjudicated as a U.S. citizen prior to operating or having access to Common Access Card equipment. Desired Qualifications: Previous ID Card facility experience and knowledge of the military desired. A recent valid security clearance and personnel service support experience a plus. Candidate should have strong oral communication skills, must be a team player, dependable and possess a professional attitude and demeanor. Time management skills, ability to interact with all personalities within a military environment, and demonstrated problem solving skills are strongly desired. Must already have Individual Logistical Support (ILS).

Job Location Baumholder, GERMANY Position Type Full-Time/Regular Firm or Contingent Firm