C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Welcome / Housekeeping

Discussion: Why NOW is the perfect time to move to Cloud Calling

Why Cisco and Arkadin* are the right partners for your Cloud Calling journey

Next Steps & Q&A

1

2

3

4

Agenda

*Arkadin has been rebranded to NTT as of 1 October 2019

C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

The Challenges with Calling Today

70% 78% 79%of IT buyers expect

to reduce IT support effort when moving

to cloud calling

of IT leaders see cloud UC as a core part of their digital

transformation

of buyers want better service for

mobile and remote workers

Benefits of integration of services for calling, team collaboration, and customer care Higher

overall productivityReduced cost and

complexityBetter customer

interactions

Cost and complexityDisconnected calling experience

Penalizes workforce mobility

Cisco BroadSoft® survey of 1000+ enterprise IT decision makers from seven countries, all continents.November 2017

C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 October 2019

4

Why Cisco?

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco is the Clear Collaboration Leader

• Complete, integrated and cognitive collaboration

portfolio

• Calling, meetings, team collaboration, video and

contact center services

• Devices: gateways, phones, headsets,

speakerphones, video and co-creation

• Global market coverage

• Proven Enterprise-grade scalability, reliability and

security

• Flexible cloud, on-premises, and hybrid

deployments for optimal migrations

On-premises calling share

45%

Collaboration market share

#1Cloud Callingmarket share

57%

Cisco IP phones

90M+

Contact center agents

Meeting attendees a month

130M

Video devices market share

54%

Meetings market share

53%

3+M

#1

Meetings and video

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cloud UC Call Control Installed Base

44 %

13 %

5.2 %

4.3 %

<1%

2.8 %

2 %

2.6 %

2.5%

Microsoft

Mitel

8x8

ZTE

Metaswitch

BroadSoft

Huawei

RingCentral

57%Cisco HCS

Cisco is the Clear Market Leader for Cloud Calling

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco Collaboration Strategy

Bridges, Not Islands

Interoperability inside & outside

our portfolio

Cloud First, Not Cloud Only

Supporting on-prem while

enabling cloud transitions

❤

Win Hearts and Minds

Simple user experience, One button to push

Simplify Everything

Simplifying the buyers journey

Reliability & Security

End-to-end security from

premise to cloud

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Power of the PlatformEmpowering a more intuitive way of working

Calling - Meetings – Teams -Devices

App + Device optimizedMobile Optimized

AcrossDevices & Browsers

Open Platform

Microsoft

Google

Slack

Salesforce

Jira

+ 24,000 more

Cisco Webex

One Button to Push Modern, Video First Experience

Webex Cognitive Platform

Webex Edge

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Communicate

Create

Share content

Integrated with your other tools

An app forevery user

A device for every space

Connecting your islands of

information —move from

gathering data to making

decisions faster

Collaboration for the way you want to work

Communicate

Create

Share content

Why Arkadin*?*Arkadin has been rebranded to NTT as of 1 October 2019

C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Arkadin*, the business transformation partnerCalling, meeting and messaging wherever you are, working with your organization

Global Voice Network

Meet, Message Call

Applicationintegration

Business Transformation

Cloud migration

Business Flexibility

Cisco Webex

Telephony & CCA

Cisco Hardware

Arkadin Global Voice Network

Single Cloud Service Provider

Flexible Migration

Single license plan, one bill

PS (OCM, Lifecycle, adoption, etc.)

*Arkadin has been rebranded to NTT as of 1 October 2019

C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco Webex Calling provided by Arkadin*

Webex Calling provided by Arkadin* is for organizations looking to evolve their communications and collaboration services and require a business transformation partner that can operate globally with integrated voice services

Teams – Meetings – Calling – Hardware

Webex Calling

*Arkadin has been rebranded to NTT as of 1 October 2019

Next steps

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Next steps

1. Download the assets from the Resources panel in this webinar console

2. Visit www.arkadin.com/cisco to learn more about Cisco+Arkadin offerings

3. Contact us! www.arkadin.com/contact

Q&A

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential