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This is the author’s version of a work that was submitted/accepted for pub- lication in the following source: McKelvie, Alexander & Davidsson, Per (2009) From resource base to dynamic capabilities : an investigation of new firms. British Journal of Management, 20 (s1), S63-S80. This file was downloaded from: https://eprints.qut.edu.au/26569/ c Copyright 2009 Wiley-Blackwell Publishing Ltd. Notice: Changes introduced as a result of publishing processes such as copy-editing and formatting may not be reflected in this document. For a definitive version of this work, please refer to the published source: https://doi.org/10.1111/j.1467-8551.2008.00613.x

c Copyright 2009 Wiley-Blackwell Publishing Ltd. Notice ...eprints.qut.edu.au/26569/1/26569.pdfFax: +617 3864 1299 E-mail: [email protected] Paper forthcoming in the British

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This is the author’s version of a work that was submitted/accepted for pub-lication in the following source:

McKelvie, Alexander & Davidsson, Per(2009)From resource base to dynamic capabilities : an investigation of new firms.British Journal of Management, 20(s1), S63-S80.

This file was downloaded from: https://eprints.qut.edu.au/26569/

c© Copyright 2009 Wiley-Blackwell Publishing Ltd.

Notice: Changes introduced as a result of publishing processes such ascopy-editing and formatting may not be reflected in this document. For adefinitive version of this work, please refer to the published source:

https://doi.org/10.1111/j.1467-8551.2008.00613.x

FROM RESOURCE BASE TO DYNAMIC CAPABILITIES: AN INVESTIGATION OF NEW FIRMS

ALEXANDER McKELVIE Department of Entrepreneurship & Emerging Enterprises

Whitman School of Management Syracuse University 721 University Ave. Syracuse, NY 13244

Ph: 315-443-7252 Fax: 315-443-2654

E-mail: [email protected]

PER DAVIDSSON Brisbane Graduate School of Business at Queensland University of Technology

and Jönköping International Business School, Sweden Address: QUT, Gardens Point Campus, Brisbane, 4001 Queensland, Australia

Ph: +617 3864 2051 Fax: +617 3864 1299

E-mail: [email protected]

Paper forthcoming in the British Journal of Management Special Issue on “The Practice of Dynamic Capabilities: Theory Development and Research”.

2

FROM RESOURCE BASE TO DYNAMIC CAPABILITIES: AN INVESTIGATION OF NEW FIRMS

ABSTRACT

Despite the numerous observations that dynamic capabilities lie at the source of competitive advantage, we still have limited knowledge as to how access to firm-based resources and changes to these affect the development of dynamic capabilities. In this paper, we examine founder human capital, access to employee human capital, access to technological expertise, access to other specific expertise, and access to two types of tangible resources in a sample of new firms in Sweden. We empirically measure four dynamic capabilities and find that the nature and effect of resources employed in the development of these capabilities vary greatly. For the most part, there are positive effects stemming from access to particular resources. However, for some resources, such as access to employee human capital and access to financial capital, unexpected negative effects also appear. This study therefore provides statistical evidence as to the varying role of resources in capability development. Importantly, we also find that changes in resource bases have more influential roles in the development of dynamic capabilities than the resource stock variables that were measured at an earlier stage of firm development. This provides empirical support for the notion of treating the firm as a dynamic flow of resources as opposed to a static stock. This finding also highlights the importance of longitudinal designs in studies of dynamic capability development. Further recommendations for future empirical studies of dynamic capabilities are presented.

Keywords: dynamic capabilities, new ventures, resource based view, capability development

3

INTRODUCTION

A growing body of literature has addressed the role of dynamic capabilities in

obtaining competitive advantage (Eisenhardt and Martin, 2000; Zahra, Sapienza and

Davidsson, 2006). The underlying assumption is that firms who are better able to

“integrate, build, and reconfigure internal and external competences” (Teece, Pisano,

and Shuen, 1997: 516) earn returns above their competitors, at least in turbulent

environments. Researchers have focused their investigations on how these

performance differences come about (Helfat and Peteraf, 2003), the types of different

capabilities used (Subramaniam and Youndt, 2005), and how these capabilities

develop over time (Ethiraj, Kale, Krishan, and Singh, 2005). The main results are that

capabilities develop based on path dependence (including previous knowledge and

resource bases of the firm), learning, and substantial time and investment into the

endeavor (Zollo and Winter, 2002; Ethiraj et al., 2005). Despite these advances, there

are surprisingly few investigations that focus specifically on the link between

resources and the mechanisms through which they are used in creating value for the

firms (Sirmon, Hitt & Ireland, 2007).

Thus far, the literature on dynamic capabilities and their development has

primarily been focused on large and established firms (e.g., Rosenbloom, 2000). In

this paper we apply the dynamic capabilities argument to new firms. In particular, the

main research question we pose in this paper is: To what extent do access and changes

to resource bases influence the development of dynamic capabilities in new firms?

By answering this question, we feel as though we contribute new knowledge

to the area of research aiming to understand the factors leading to the development of

dynamic capabilities in new firms. This is important as the value creating dynamic

capabilities and the factors leading to their respective development may be different

4

for new firms when compared to more established firms (Zahra et al., 2006; Chen and

Hambrick, 1995). Aside from this new empirical context for studying dynamic

capabilities, we provide two other main contributions. Firstly, we provide statistical

evidence on the relationship between specific firm-based resources and the subsequent

development of dynamic capabilities. While we do empirically measure four separate

dynamic capabilities, the concepts of dynamic capabilities and their underlying

resource components are inherently very challenging to research in a systematic

fashion. Admittedly, our sample and operationalizations have limitations that prevent

us from arriving at any solid, final answers in this research. We see our research as

one step towards overcoming the relative void of statistical estimations in dynamic

capabilities research (e.g., Rosenbloom, 2000; Verona and Ravasi, 2003) and hope

that it can inspire other researchers to undertake further refinements towards that goal.

Secondly, we provide novel empirical evidence assessing how temporal

changes to firm resource bases affect capability development. While dynamic

approaches to measuring resources and capabilities have previously been espoused

(e.g., Dierickx and Cool, 1989), the methodological demands for effectively capturing

the temporal dynamism at the firm-level have prevented many from employing this

approach in their research (e.g., Lichtenstein and Brush, 2001). We employ a

longitudinal design with self-report data, and thus also overcome limitations of

relying upon proxy measures for capturing firm-level resource dynamism.

Achieving these two contributions is made more manageable by the fact that

we study new, and generally small, firms. This type of firm often is less complex and

provides the opportunity to gather information from someone with (close to) full

knowledge of the firm and its operations (Sorensen and Stuart, 2000; Autio, Sapienza

5

and Almeida, 2000). The relative importance of resource changes over time may also

be greater for new firms.

This paper proceeds as follows: First, we apply dynamic resource-based theory

to explain the relationship between resources and dynamic capabilities. Second, we

discuss the role of resources and capabilities for the continued development of new

firms. We then develop five hypotheses regarding the effects of access and changes to

resource bases, on the development of dynamic capabilities. Next, we describe the

longitudinal data from a theoretically relevant sample that we use to test our

hypotheses, as well as how our constructs were operationalized. We then present the

results, which concretely show that different resources lead to different dynamic

capabilities and that dynamic temporal changes to resource bases have a greater

impact to dynamic capabilities than previous static stocks of resources. We conclude

by discussing the theoretical and methodological implications of these findings.

THEORY & HYPOTHESIS DEVELOPMENT

Dynamic capabilities

Resource-based theory views the firm as a bundle of resources and emphasizes

that competing firms possess heterogeneous resource bases (Grant, 1991). Resources

are defined as assets that are useful in the production process (Amit and Schoemaker,

1993). This approach suggests that the attributes of these resources (i.e. if they are

valuable, rare, inimitable, and non-substitutable) would confer upon the firm

competitive advantage, and by implication, affect its performance (Peteraf, 1993;

Peteraf and Barney, 2003).

Early proponents of this internal perspective noted that resources do not

generate rents per se, but rather must be employed in some way in order to be useful

(Grant, 1991). Penrose (1959), for instance, notes this difference: “The services

6

yielded by resources are a function of the way in which they are used – exactly the

same resources when used for different purposes or in different ways and in

combination with different types or amounts of other resources provides a different

service or set of services” (p. 24). Hence, the capabilities approach evolved, where

capabilities are seen as the ability to coordinate and deploy resources in order to

achieve the firm’s goals (Amit and Schoemaker, 1993). This implies that while

resources seldom lead to performance differences on their own, the application of

resources (i.e. capabilities) is what truly causes performance differences (Grant,

1991). This capabilities approach thus overcomes the critique of whether possession

or usage of resources is the primary concern (Wiklund and Shepherd, 2003). Further,

as they are not simply inputs into a productive process, capabilities cannot be

purchased from the market (Makadok, 2001).

Scholars have recently extended the resource-based thinking as they felt that

the present embodiment of resources was too static (Teece et al., 1997). Viewing the

firm as both a stock and a dynamic flow of resources is one outcome of this move.

Broadly defined, dynamic capabilities are seen as the firm’s ability to integrate and

change resource bases to address changing environments. Thus, dynamic capabilities

can be seen as those processes where resources are acquired, integrated, transformed,

or reconfigured to generate new value-creating firm-based activities (Eisenhardt and

Martin, 2000; Teece et al., 1997). Several authors have specifically noted that new

product development is one prototypical dynamic capability and/or argued that

innovation is the cornerstone of dynamic capabilities (Dosi, Nelson and Winter, 2000;

Eisenhardt and Martin, 2000; Helfat, 1997). This is also the perspective we employ in

7

this study1 and we focus on four different, yet potentially related, methods of how

new firms go about creating value via innovation. More specifically, we investigate

the following set of dynamic capabilities: idea generation capabilities; market

disruptiveness capabilities; new product development capabilities, and new process

development capabilities. These notions will be further described in the Method

section. Note, however, that in the hypothesis development below we do not

differentiate between different manifestations of dynamic capabilities. Hence, our

study is exploratory with respect to the potentially varying effects of the same type of

resource on different dynamic capabilities.

Development of dynamic capabilities in new firms

Two apparently contradictory stories on new firms and resources emerge from

the literature. On the one hand, most firms start with very limited resources (Census,

1992; Davidsson, 2006) and ‘barriers to entry’ are not as strong an inhibitor as theory

would have it (Geroski, 1995). Descriptions abound regarding how firms get going

with very limited resources (e.g. Baker and Nelson, 2005) and there are compelling

arguments that new firms sometimes succeed because they are not constrained by

existing resource endowments (Katila and Shane, 2006; Mosakowski, 2002). This

would suggest that their performance, whether or not contingent on dynamic

capabilities, has little to do with their resource endowments.

1 The notion that dynamic capabilities are the capabilities to change existing substantive

capabilities (Helfat & Peteraf, 2003, Zahra et al., 2006) has the attractive feature of separation of dynamic capabilities from a necessary association with a particular type of environment or outcome. However, defining dynamic capabilities as the “routines to change routines” poses grave operationalization difficulties for quantitative studies. Therefore, we stay closer to the original spirit of the dynamic capabilities as resource-base changes that facilitate innovation. To avoid tautology we do not, however, derive the existence of dynamic capabilities from favourable firm performance. We therefore leave it to other studies to determine under what conditions dynamic capabilities lead to performance advantages. Neither do we assume a necessary connection between dynamic capabilities and the dynamism of the environment.

8

On the other hand, much research shows that new ventures are characterized

by low survival (Geroski, 1995) and very limited growth (Davidsson, Achtenhagen

and Naldi, 2006), which many would attribute to their (resource-related) liabilities

(Aldrich and Auster, 1986; Stinchcombe, 1965). Similarly, studies like Brush, Greene

and Hart (2001) portray the build-up of an adequate resource base as the central

problem for entrepreneurs, and Borsch, Huse and Senneseth (1999) find that the most

resource-impoverished firms shun strategies involving product and market innovation.

Moreover, a number of empirical studies have found positive relationships between

firms’ initial resource endowments and their subsequent performance (e.g., Cooper et

al., 1994; Laitinen, 1992). This suggests that resource endowments are critically

important for new firms and that the development of dynamic capabilities is a likely

mechanism for their performance effect.

A reconciliation of this apparent contradiction is that while new firms may

well get successfully started with extremely limited resources, their continued

development is contingent on dynamic capabilities whose development requires a

somewhat richer resource base. For example, Geroski (1995) argued that while

barriers to entry may be close to non-existent, the barriers to survival for new firms

appear considerable. Similarly, and even more central to our argument, Baker and

Nelson (2005) have recently argued that extensive reliance on resource-frugal

bricolage tactics may lock the firm into a path that does not allow it to achieve growth

and dynamic development. Although excessive resources can sometimes be harmful,

the overarching theme of our hypotheses therefore is that more resources are better for

capability development. As of yet, little is known about the “black box” role of which

specific resources affect different dynamic capabilities (cf. Sirmon et al., 2007).

Indeed, this is an imperative issue considering the role of resources in determining

9

capabilities, which, in turn, form the basis for firm-level performance differences.

Understanding how and where specific resources affect the value-creating ability of a

new firm is a necessary condition for managers to make effective decisions

concerning their own resource investments, but also for aiding academics in deriving

more accurate theory. Below we develop broad and somewhat exploratory hypotheses

concerning these relationships. These also include the influence of recent resource

improvements on the development of differing types of dynamic capabilities.

Knowledge resources

Founder human capital. Discussions of new firms within the resource-based

view frequently consider the role of the human capital of the founder(s) (Alvarez and

Busenitz, 2001). Helfat and Lieberman (2002) as well as King and Tucci (2002) find

that appropriate managerial experience does play a role in the development of

dynamic capabilities. Hambrick and Mason (1984) as well as Bantel and Jackson

(1989) argue that the formal education of the founder/executive affects the knowledge

bases of the firm, and thus its organizational capabilities. Penrose (1959) also argues

that industry and firm experience lead to superior decisions concerning the knowledge

of the outcomes of resource allocation.

Empirical studies have not always been clearly supportive of the universally

positive effects of founder human capital. An important reason for this is that

founders with greater human capital may apply a higher threshold for what is deemed

satisfactory performance and thus exit or start multiple ventures in response, creating

a confounding effect (Davidsson, 2006; Gimeno, Folta, Cooper, and Woo, 1997). This

makes it even more important to relate founder human capital to the suspected

performance-enhancing mechanism, dynamic capabilities, rather than directly to

performance. Hence our first hypothesis:

10

H1: The founder’s level of human capital will positively influence the development of dynamic capabilities.

We follow the practice of approximating this type of human capital with the (arguably

relevant) education and experience of the founder (cf. Cooper et al., 1994). Hence, the

specific relationships to be tested empirically are as follows:

H1a: The founder’s level of education will positively influence the development of dynamic capabilities. H1b: The founder having business education will positively influence the development of dynamic capabilities. H1c: The founder having prior managerial experience will positively influence the development of dynamic capabilities. H1d: The founder having prior industry experience will positively influence the development of dynamic capabilities.

Employee human capital. A challenge in the development of a firm is to move

beyond the initial human capital of the founder (Brush et al., 2001). It is therefore

important to investigate the role of human capital in others actively engaged in the

firm, such as employees. Employee human capital of the firm refers to the knowledge,

skills, and abilities that employees possess and use in their work (Schultz, 1961).

Studies of employee human capital have found direct positive effects on firm

performance (e.g. Hitt, Bierman, Shimizu and Kocchar, 2001; Rauch, Frese and

Utsch, 2005). Further studies have examined the role of employee human capital as

enabling factors which allow the firm to acquire and apply new knowledge (Hitt et al.,

2001); to allow other resources and capabilities to be developed fully (Ranft and Lord,

2002), or to increase their gains from training (Branzei and Thornhill, 2006). These

studies signify that developing a talented and motivated pool of employees may be a

necessary stride towards competitive advantage.

11

This is further supported by Subramaniam and Youndt (2005) who find that

employee human capital enhances radical and incremental innovative capabilities.

Smith, Collins and Clark (2005) moreover find that employee human capital

stimulates knowledge creation capabilities while Tushman and Anderson (1986) find

that having more skilled employees will promote the firm to question prevailing

norms and to develop abilities to match technological change.

Importantly, while it can be justifiably assumed that in most cases the human

capital of founders will be invested in their firms, the distinction between resource

possession and resource use becomes more complicated in the case of employee

human capital. We would argue that it is important to assess not only the level of

human capital residing in employees but also their inclination to use it for the benefit

of the firm. Thus, we propose the following hypothesis:

H2: The firm’s access to knowledgeable and committed employees will positively influence the development of dynamic capabilities.

Access to specific expertise. Different individuals do not learn equally from

education and experience. In addition, knowledge resources that are important for the

firm’s development are sometimes provided by members of the firm’s network or

social capital, i.e., individuals who are neither founders nor employees (Aldrich and

Zimmer, 1986; Davidsson and Honig, 2003). It is therefore important to supplement

the above with direct assessment of the effects of specific expertise available to the

firm, regardless of who provides it and regardless of what specific mechanisms led to

the development of such expertise. We hypothesize that access to specific expertise

affects the development of dynamic capabilities:

H3: The firm’s access to specific expertise will positively influence the development of dynamic capabilities.

12

Based on empirical exploration (see below) we will distinguish between

technological expertise and other specific expertise. The former is associated with

R&D knowledge, patents, labs, and proprietary secrets (Dollinger, 2003). As such,

these generally are related to innovation and new product/service development. Lack

of technological knowledge resources constrains the search zones for new

opportunities of firms, thus reducing their ability to use knowledge from other sources

(Zahra and Filatotchev, 2005). Technological knowledge resources have also been

linked to flexibility and abilities to upgrade manufacturing processes or products

(Sanchez, 1995) as well as to development of radical or break-through technologies

(Abernathy and Utterback, 1978). Henderson and Cockburn (1994) find a relationship

between technological experience and innovative output while King and Tucci (2002)

find a positive effect on new market entry.

Not all expertise that is potentially important is technological. Hence we also

include other specific expertise, which captures proficiency in marketing and

management. Much of the human capital of an expert is tacit. Based on the benefits of

experience and tacit knowledge, experts provide a valuable possible source of

dynamic capabilities. For instance, Lord and Maher (1990) argue that experts have a

better understanding about how to apply their knowledge. Lane and Lubatkin (1998)

find that tacit knowledge has a higher probability of creating value for the firm via

absorptive capacity and Hitt et al. (2001) find that expert knowledge enhances a

firm’s ability to offer new products or services or expand into new customer markets.

This precipitates that possessing access to expert knowledge resources will allow the

firm to know how to develop dynamic capabilities. Hence, the following two aspects

of expertise will be tested under H3:

H3a: The firm’s access to technological expertise will positively influence the development of dynamic capabilities.

13

H3b: The firm’s access to other specific expertise will positively influence the development of dynamic capabilities.

Tangible resources

While knowledge resources are important, they need to be combined with

tangible resources, such as financial means and technical equipment, in order to have

full effect. As they constitute basic factors of production, tangible resources are often

the second type of resources that a new venture possesses following start-up,

immediately after founder-based resources. Tangible resources can be seen as the

physical resources such as the plants, equipment, computers and machinery that will

allow a new product or service to be produced and/or distributed (Dollinger, 2003). In

addition, having access to financial resources allows firms to strategically invest in

exploiting the physical and other resources it possesses as well as the flexibility of

purchasing other needed factors of production. Thus, having access to tangible

resources provides new firms with the ability to invest in dynamic capability

development.

H4: The firm’s access to tangible resources will positively influence the development of dynamic capabilities.

More specifically:

H4a: The firm’s access to financial capital will positively influence the development of dynamic capabilities. H4b: The firm’s access to modern plants and equipment will positively influence the development of dynamic capabilities.

Resource flows

Firms are typically assumed to be made up of dynamic systems and resources

that change over time (e.g. Dierickx and Cool, 1989). Indeed, one of the motives for

14

the concept of dynamic capabilities was the fundamental observation that firms are

not merely stagnant stocks of resources, but rather flows (Teece et al., 1997).

However, empirical studies of this subject generally tend to adopt a research design

that inherently treats firms as static resource stocks. The empirical findings of

Lichtenstein and Brush (2001) and Kor and Mahoney (2005) offer evidence that firms

behave based on their present resource bases. This may be particularly important for

new firms as, for this type of firm, between any two points in time the ratio of new to

total resources is likely to be higher than for more established firms. In fact, for

rapidly evolving new (and often initially small) firms, the resource base it had a few

years ago may be largely irrelevant to the firm’s current dynamic capabilities. Thus,

we feel that recent resource base improvements in the firm (as compared to an earlier

temporal stage) will have a positive effect on the development of dynamic

capabilities.

H5: The firm’s improvements to its resource bases will positively influence the development of dynamic capabilities.

Based on empirical exploration we will test this hypothesis with respect to

improvements in three specific types of resources, namely:

H5a: The firm’s improvements to its reputational resources will positively influence the development of dynamic capabilities. H5b: The firm’s improvements to its operational resources will positively influence the development of dynamic capabilities. H5c: The firm’s improvements to its technological resources will positively influence the development of dynamic capabilities.

METHOD

Sample

For the purpose of testing our hypotheses we wanted to obtain a theoretically

relevant sample, rather than one which exactly represents the empirical population of

15

‘new firms’ in a particular country at a particular time2. Thus, we wanted the sample

to have representation of different types of ‘new firms’ so as to capture the breadth of

that theoretical concept. We also wanted to ascertain enough variance in the variables

our hypotheses concern, while restricting the extent of unmeasured heterogeneity.

Given these theoretical considerations, the usual concerns about unwanted biases

apply. Thus, application of a random sampling mechanism as well as high response

rates from a restricted population with the sought-for properties remain desirable

aspects of the delineation of a theoretically relevant sample.

The best available sample we could obtain originates from a Swedish data set

which was designed for multiple purposes rather than specifically for the purpose of

the current research. The sampling frame was stratified by industrial sector (i.e.

manufacturing, professional services, and wholesale/retail). The sample was also

divided into two equally sized employment size strata, using the European Union’s

delimitations for small (10-49 employees) and medium-sized (50-249 employees)

firms. Thus, the vast group of micro-enterprises are excluded because they would not

have enough variance in several of our independent variables and may not adequately

reflect the theoretical entity ‘firm’ that dynamic capabilities theory makes statements

about. The sample was also stratified by type of governance into independent firms,

members of company groups with fewer than 250 employees, and members of

company groups with 250 employees or more. Again, this ensures coverage of the

theoretical concept ‘new firm’.

2 For example, the empirical population of new firms in a particular time-space configuration could, in principle, consist of 90% new fast food franchises and 10% all other types of new firms. This does not mean that the best test of a theory about ‘new firms’ should necessarily be performed on a sample consisting of 90% fast food franchises. As a more realistic example it has been pointed out that a random sample may contain 16 times more solo self-employed than firms with 10-49 employees without this meaning that the former category should be regarded as 16 times more theoretically relevant (Davidsson, 2004: 69).

16

A total panel of 2455 firms underwent two waves of phone plus mail

questionnaire interviewing conducted three years apart; 1997 and 2000. Complete

data from all four questionnaires were obtained for 803 firms. For our current

purposes we need to further delimit the sample to new firms. We include in our

research the 238 participating firms that were ten years of age or less at the time of the

second wave mail survey (cf. Yli-Renko, Autio, and Sapienza, 2001). Through the

second wave, 108 of these companies were still in existence and fully cooperating.

This, then, is the minimum size of the sample to be used in our analysis. Non-

response bias tests have been carried out without any significant results. It should be

noted, however, that because of the post-stratification by age and non-random attrition

the analyzed sample does not have equal representation of the original industry, size

and age strata. The sample used in this study was composed of 13% manufacturing

firms, 68% service firms, and the remaining 19% were retail or wholesale firms.

Relating to the size of the firms, 65% had between 10-50 employees, with the

remainder having more than 50 employees. Forty percent of the firms were

independent, while 23% were part of a small (less than 250 employee) business group

and 37% from large (250+ employees) business group.

The CEOs of the firms were the target of the data collection, as is common in

new firm research (McDougall et al., 1994). These individuals generally have the best

overall knowledge of the firm (Zahra, Neubaum, and El-Hagrassey, 2002), and in

many cases, the CEO is truly the driving factor and the only possible informant for the

firm. We acknowledge, however, that relying on a single respondent is a shortcoming

as regards the (relatively few) medium-sized firms in our sample.

Variables

17

Ideally, all of our operationalizations would have been carefully tested for

validity and reliability in prior research, and consistently applied in both waves of data

collection. However, although the authors had some involvement in the study’s design,

the ideas for the current paper were not fully developed prior to the first wave of data

collection, and we are left with a less ideal situation more reminiscent of working with

secondary data. Under this limitation, we have tried our best to arrive at meaningful and

reliable measures, albeit somewhat short of ideal ones.

The control variables, the firms’ resource base (including founder human

capital) and two dynamic capabilities were collected in the first wave of data collection.

In the second wave of the mail survey, three years later, we measured changes to

resource bases, and two more dynamic capabilities. We thereby overcome the

problem of reverse causality between resource access and capability development for

two dynamic capabilities; a common problem for cross-sectional data. By examining

these variables at different temporal periods, we are able to address how changes in

resource bases affect capability development.

Dependent variables: The empirical measurement of dynamic capabilities has

been carried out using a number of different operationalizations (Zahra et al., 2006).

One definitive measurement tool for dynamic capabilities has yet to emerge. Thus far,

the majority of studies using quantitative methods have used proxies with single items

as their dependent variables (Tsai, 2004). While this lack of formal measuring stick

does provide a challenge for the present study, we have attempted to appraise our four

different dynamic capabilities based on items from other studies. Studies such as

Dutta, Narasimham and Rajiv (2005) do provide valuable insights as to how to

measure capabilities. We have attempted to build upon these studies as much as

possible, although much work of that nature has appeared after our original survey

18

was designed. Nevertheless, we have attempted to identify different methods for

creating value in new firms, with a focus on innovation. The resulting four dynamic

capabilities that we measure are made up of multi-items. The specific items employed

for each variable and the Cronbach alpha reliabilities are included in the Appendix.

The first dynamic capability measured, idea generation capability, has its

roots in the entrepreneurship and innovation literatures. The ability of a firm to

develop new ideas for future entrepreneurial action is generally accepted as being a

precursor for firm-level innovative behavior and may be a source of competitive

advantage if firms are able to capitalize on their ideas (e.g. Hansen and Birkinshaw,

2007). The employed items are adopted from the operationalization of Stevenson’s

(e.g. Stevenson and Jarillo, 1990) perspective of firm-level entrepreneurial behavior

(Brown, Davidsson and Wiklund, 2001).

Market disruptiveness capability also delves from the literature on firm-level

entrepreneurial actions (Brown et al., 2001). Market disruptiveness specifically

examines the behavior of the firm in terms of the magnitude, aggressiveness, and

persistence of releasing innovations to the market. As such, it measures to what extent

the firm creates market dynamism. The five items that we used to measure this

capability are established in the literature on entrepreneurial behavior (e.g. Covin and

Slevin, 1991).

Unlike the above, the third and fourth dependent variables were measured

during the second wave of data collection. These variables follow the approach to

measuring capabilities that uses outcomes relative to competitors as proxies, which

Dutta and colleagues (2005) argue is a suitable method for measuring capabilities and

that Kor and Mahoney (2005) employed in their study. The items included in the

operationalizations of both capabilities reflect the multidimensional use of relative

19

measures used by Wiklund and Shepherd (2003). For new product development

capability we measured the firm’s performance concerning product/service

innovation, and the quality and quantity of new products/services relative to the firm’s

two major competitors. These were on a five-point scale ranging from “much worse

performance” to “much better performance”. The coefficient alpha of this measure is

0.60, which is only marginally acceptable (Nunnally, 1978).

The final dependent variable, new process development capability, was made

up of two items related to performance of process innovation and adoption of new

technology in the processes of the firm, both relative to competitors. The Cronbach’s

alpha is also slightly short of ideal (Nunnally, 1978).

Independent variables: We have presented six specific manifestations of two

general types of resources within our theoretical frame of reference. For the founder

human capital variables, representing hypotheses 1a-1d, we focus on four specific

indicators (level of education, business education, managerial experience, and

industry experience). We coded the answers as binary (0/1). The proportion sharing

the respective characteristics and thus being scored ‘1’ on the variables in question

were 54.9% for university education; 70.9% for business education of some form;

89.5% for previous managerial experience and 81.5% for previous industry

experience.

The remaining types of resources (employee human capital, technological

expertise, other specific expertise, and tangible resources) stem from the access to

resource measures developed by Chandler and Hanks (1994), although a few items

were modified. Respondents were asked to evaluate on seven-point scales their access

to resources compared to other companies in their industry.

20

We entered the 14 items into an exploratory factor analysis with PCA

extraction and Varimax rotation, retaining factors with Eigen-values above 1.0. Four

factors emerged, reflecting the division put forward in our theory section. All factor

loadings were greater than 0.65. One item with a cross-loading over 0.32 was

removed; all others had lower cross-loadings. The results of the factor analysis offer

evidence pertaining to the discriminant and convergent validity of the measures. To

test internal consistency we examined coefficient alphas for the indices corresponding

to the four factors. The resulting factor structure, including the items included per

factor and the Cronbach’s alpha reliability for each of the indices, is presented in the

Appendix.

The first factor to emerge reflected Access to employee human capital and was

measured by five items. The content of these items provides a clear distinction

between what might be considered the founder’s human capital and the employee’s

human capital. Further, this set deals specifically with the usage of the human capital

of the employees, and not simply access to a certain type or skill-level of employee. In

addition, it assesses a quality found across the collective set of employees, whereas

the measures concerning expertise may be more likely to reflect the knowledge of one

or a few individuals, rather than signifying the entire collective of employees. The

Eigen value of the factor was 3.53.

The second component, access to other specific expertise, was formed by three

items and had an Eigen value of 1.63. This construct is conceptually different from

the access to employee human capital as it focuses more on the expertise and

management of the firm rather than that of the employees. The third measure of

access to resources, Access to technological expertise, was constructed with two items

and had an Eigen value of 1.40. As the name implies, the focus of this factor is on the

21

technological expertise of the firm, as opposed to marketing, management, or general

human capital of the individuals within the firm.

The final factor, access to tangible resources, was measured using two items

(“access to financial capital” and “access to modern plants and equipment”). Although

emerging as a separate factor with an Eigen-value above unity (1.09), the Cronbach’s

alpha for this measure (0.49) falls well below the recommended boundary of 0.70

(Nunnally, 1978). The conceptual differences between these two items, and the fact

that the internal reliability does not support their integration, prompted us to treat

these as separate items in the analyses rather than an aggregated ‘tangible resources’

factor. This is reflected in the hypotheses we put forward above.

We entered the nine resource improvements items from the second wave of

data collection into a separate, exploratory factor analysis. The resultant factor

structure clearly reflected two types of resources—reputational and operational,

respectively, which are anchored in resource-based theory (Dollinger, 2003; Grant

1991). These were made up of multiple items each. A third factor, which we felt

provided a theoretically valuable distinction from the other two factors but was only

represented by one item, focused on technological resource improvements. The items

included in these three factors and the Cronbach’s alpha reliability for the indices, are

presented in the Appendix. The response options for these questions were on a five

point scale from “much worse” to “much better”, and thus reflected the spectrum of

potential changes to the firms’ respective resource bases.

Control variables: We control for the age and size of the firm due to concerns

for liabilities of smallness and newness (Aldrich and Auster, 1986; Stinchcombe,

1965) which might affect resource and capability relationships. Finally, we use a

dummy for manufacturing in order to induce some level of control for industry sector.

22

ANALYSES & RESULTS

The correlations and descriptive statistics for the non-categorical variables are

presented in Table 1.

----------------------------------------------------------------------- INSERT TABLE 1 ABOUT HERE

-----------------------------------------------------------------------

The first two regressions are displayed in Table 2. Starting with the leftmost

base model we note the control variables only explain two percent of the variance in

idea generation capability. In the next step we entered the founder human capital

variables. In support of H1b a significant positive effect emerges for business

education; however, the change in R2 for the entire block of founder-based human

capital is only slightly significant (p < .10). Finally, the variables representing the four

classifications of resources were entered in the third block. Although the total

variance explained is still modest (13%) the change in R2 is highly significant and the

“access to resources” variables account for the lion’s share of the total variance

explained. In particular, access to employee human capital and access to technological

knowledge resources are ascribed important positive effects. This provides at least

partial support of H2 and H3a. H3b and H4a, regarding access to other specific

expertise and access to financial capital, respectively, are not supported as their

individual effects are in opposite direction of what was hypothesized and are

statistically significant.

-----------------------------------------------------------------------

INSERT TABLE 2 ABOUT HERE

-----------------------------------------------------------------------

We repeated the same hierarchical procedure with market disruptiveness

capability as the dependent variable, as seen in the right hand side of Table 2. The

23

results for the first two blocks (the control variables and founder human capital) are

similar to those for idea generation capability. The final block – access to resources –

was once again the largest significant contributor to the variance explained. The

overall variance explained reached a level which is quite acceptable especially given

the fact that access to resources accounted for 16 of the 25 percent total variance

explained. Noteworthy also is that access to employee human capital, access to

technological expertise and access to plants and equipment are the most important

factors, whereas access to other specific expertise was insignificant. This provides

further support for H2, H3a, and H4b.

The analyses for new product development capability and new process

development capability are displayed in Table 3. Due to space considerations we have

left out the respective ’base models’, which yielded no significant effects and

minuscule R2 values. The dependent variables were in these cases measured three

years after the control, founder-based and access to resource variables. This allows us

to include the variables ‘reputational resources improvements’, ‘operational resources

improvements’ and ‘technological resources improvements’ in the last block.

-----------------------------------------------------------------------

INSERT TABLE 3 ABOUT HERE

-----------------------------------------------------------------------

Improvements to resources bases had highly significant effects on both

dynamic capabilities. For ‘New product development capability’, the block of

variables measuring ‘resource improvements’ was the most influential block.

However, the individual effects of the three types of resource changes had varying,

albeit always positive, effects. Improvements to reputational resources and to

technological resources were statistically significant for both ‘New product

24

development capability’ and ‘New process development capability’. ‘Operational

resource improvements’ was only statistically significant for new product

development capability. The findings largely support H5a, H5b, and H5c.

It is also noteworthy that both the level of education and managerial

experience of the founder had relatively strong, significant effects on the process

innovation development capability, providing partial support for H1a and H1c. Level

of education and business education were statistically significant for new product

development capabilities, thus providing support for H1a and H1b. The firms’ access

to other resources, as measured in the first wave of data collection, was not

statistically significant for new product development capability. However, for new

process development capability, access to employee human capital and access to

financial capital are ascribed rather strong negative effects on new process

development capability. Similarly, access to other specific expertise and access to

plants and equipment had positive effects on this capability. These results provide a

mixed picture of our hypotheses.

In summary, our overarching hypothesis that resource endowments affect the

development of dynamic capabilities gain some support in our analyses. However,

this support is somewhat partial and mixed. Our interpretations of the patterns that

emerged follow immediately below.

DISCUSSION

An interpretation of the results

We regard our study as an early attempt to assess resource - dynamic

capabilities relationships systematically with a survey-based approach. This is a

challenging task and our approach to it admittedly has shortcomings in terms of

operationalizations and sample size. For this reason, the results should be regarded as

25

tentative and we would caution against elaborate interpretation of their finer details.

This said, we summarize our results in Table 4. Due to our small and uneven sample

size and aiming at emphasizing effect size at least equally with risk level (Cohen,

1994; Oakes, 1986) we here evaluated the evidence based both on

direction/magnitude (stand. coeff. > .10) and statistical significance (< .10) of the

effects.

-----------------------------------------------------------------------

INSERT TABLE 4 ABOUT HERE

-----------------------------------------------------------------------

We hold that three aspects of our results are particularly noteworthy. First, the

results demonstrate that we have had some success in establishing meaningful

relationships among resource types and dynamic capabilities based on systematic

survey data. Second, in most cases our hypotheses get only partial support. This could

be for two reasons. One possibility is that our hypotheses were too broadly stated; in

reality, different types of resources have varying influence on different types of

capabilities. We are not the first to observe this type of variability (cf. Ethiraj et al.,

2005) and it seems plausible in hindsight that, for example, the effects of employee

human capital should vary across different manifestations of dynamic capabilities. For

instance, we here get the expected positive effects on short term idea generation and

market disruptiveness capabilities. The role of individuals and their knowledge-based

resources is generally considered central to the study of innovation (Branzei and

Vertinsky, 2004; Subramaniam and Youndt, 2005). By contrast, the effect we find is

negative for the long-term development of new process development capability. This

negative result may be explained by the observation that larger firms are often less

flexible (Chen and Hambrick, 1995) and that having more employees and higher

26

human capital in the firms may be a source of organizational inertia (Hannan and

Freeman, 1977). Note that the number of employees had a negative, although not

statistically significant, effect on the development of this capability. As process

innovation is essentially about efficiency (Utterback and Abernathy, 1975), letting

employees go may be one component of this. Resistance to change, in this case, is

natural.

Similarly, a substantive interpretation of the differential effects by capability

type is possible for the following set of results. No effects are reported for industry

experience whereas managerial experience appears important only for new process

development. Weak support for the latter plus a significant negative effect of other

expert knowledge being the only effect ascribed to ‘other specific expertise’ partly

contradicts our original hypotheses. But these findings seem compatible with the

notion of “incumbent” inertia or myopia (Cliff, Jennings, and Greenwood, 2006;

Leonard-Barton, 1992; Mosakowski, 2002), where experienced managers tend to

think in established ways and have difficulty with dealing with industry novelty and

developing creative new solutions. Our findings suggest that as regards dynamic

capabilities insider, expert type of knowledge is of little use other than for new

process development, which arguably reflects the fine honing of established routines.

Another possible reason for partial support of our hypotheses is, simply, that

limitations to the operationalizations and the small sample size conceals some real

relationships. It seems difficult to substantively explain, for example, why business

education should have a positive effect on all capabilities and education level on the

last two only. Either way, we think an important task for future research is to perform

tests of theory-driven hypotheses on a higher level of specificity than what we have

employed.

27

A third noteworthy aspect of our findings is that they suggest improvements to

the resource base of the firm are paramount to previously measured resource

endowments in the development of dynamic capabilities. Several authors have

remarked that a more valuable approach to resource-based research is to treat firms as

consisting of dynamic flows of resources, not static stocks, and thus that the firm

changes its resource base over time (e.g. Amit and Schoemaker, 1993; Dierickx and

Cool, 1989; Helfat and Peteraf, 2003). In line with this, our results suggest that

resources and capabilities are moving targets where firms engage in a continuous

search for fit with the environment as well as with internal goals rather than

establishing one “best” configuration for the firm. This is a perspective that may be

particularly important to employ when discussing new firms, where the change in

resources between any two points in time may often represent a large share of the total

resource base.

For future research our results suggest the following. First, as regards basic

design it appears that the tricky issues of resource stocks, resource improvements,

dynamic capabilities and their relationships can be meaningfully addressed with a

quantitative, survey-based approach so further developments along that route seem

worthwhile. For such efforts following our example of a longitudinal design is

advisable as it not only secures time separation of cause and effect variables but—

importantly—allows for both stock and flow measures of resources. Assessing

resource stocks and changes more often (e.g., Lichtenstein and Brush, 2001) than we

did may result in more fine-grained knowledge as to the frequency, nature, and

direction of resource-base changes and their individual effects on capability

development. Further, a more theory-driven design leading to development of more

precise hypotheses than ours is recommended for future studies. While our results

28

concerning differential effects for varying types of dynamic capabilities are

interesting they are also speculative and uncertain. More precise theory a priori would

be part of the remedy against this.

As regards sampling the small size of the sample was a limitation of our study,

especially for the longitudinal analyses. A larger sample would reduce the influence

of stochastic variation. However, our focus on a theoretically valid sample rather than

a random sample from any new business population is a feature arguably worth

following. A further improvement would be to focus on a more narrowly defined

empirical population. This would reduce unmeasured heterogeneity that might blur

results.

As most extant research on dynamic capabilities offers no operationalizations

whatsoever, attempting this at all is a contribution of our study. Further, the use of

sub-indices for different aspects of dynamic capabilities (rather than one, global

index) seems worth following. However, we would hold that the specific

operationalizations we use for the key variables are also a major limitation of our

study. In retrospect, one could wish for better validated measures that were also

consistently applied across waves. Arguably, our study has at least determined that

further development in that direction is worthwhile. Future studies can benefit from

this insight as well as from improvements in conceptualizations and

operationalizations that have occurred after our data were collected (e.g. Dutta et al.,

2005). Importantly, a narrower sample (cf. above) would also allow for more precise,

customized operationalizations (cf. Cliff et al., 2006). As regards operationalization of

independent variables a lesson from our study is to develop measures that capture

resource use and not just resource possession. Our results concerning employee

human capital is a positive example of this. A negative example may be our results for

29

financial capital, where the mere presence of financial capital is ascribed no or

negative effects. While these unexpected findings fit within a developing set of

empirical findings that limited financial resources may in fact enhance entrepreneurial

behavior and the development of dynamic capabilities (Katila and Shane, 2005;

Mosakowski, 2002), we suggest that measures of particular types of investments and

usages of financial capital (allowed by access to financial capital), as opposed to

simply financial capital, may well facilitate a better understanding of the development

of dynamic capabilities.

CONCLUSIONS

We still have limited knowledge as to how and why dynamic capabilities

develop in new firms, despite the assumed performance outcomes of these

capabilities. This study is an early attempt at examining how founder- and firm

resource-base conditions, and changes to these resource bases over time, affect the

development of dynamic capabilities in new firms. Our findings support the notion

that resources and changes to these are important in the development of dynamic

capabilities. However, the respective impact of different types of resources varies for

different types of dynamic capabilities. In our view, this study provides valuable

insights as to the heterogeneous resource bases of new firms and how these varying

bases affect firm-level dynamic capabilities. Theory-driven, multi-wave research on

carefully restricted samples which allow for customized and therefore precise

operationalizations of resource possession and use seem to be a promising way

forward towards large-scale, systematic research into the development of dynamic

capabilities.

30

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Table 1. Descriptive statistics and correlations of relevant variables

Mean S.D. 1 2 3 4 5 6 7 8 9 10 11 12 13 1. Age1 7.42 1.64 2. Nr employees 52.52 48.48 .07

3. Access to employee human capital 24.57 3.44 .240** -.034

4. Access to technological expertise 9.34 1.94 .241** .052 .296**

5. Access to other specific expertise 12.99 2.53 .074 .086 .365** .258**

6. Access to financial capital 4.67 1.45 .084 .115 .059 -.041 .179**

7. Access to modern plants/equipment 4.51 1.17 .067 .020 .100 .206** .184** .277**

8. Reputational resource improvements 14.77 2.08 .074 -.060 .113 .124 -.055 -.072 -.107

9. Operational resource improvements 13.87 2.18 .073 -.034 .107 .264** .033 -.012 .054 .242**

10. Technological resource improvements 3.50 1.72 -.115 -.110 -.082 -.046 -.179* .082 .037 .004 .220*

11. Idea generation capabilities 14.23 3.35 .108 -.001 .221** .188** .019 -.082 .015 .237** .165 .008

12. Market disruptiveness capabilities 25.77 5.41 .120 -.054 .294** .319** .282** .108 .243** .135 .103 .002 .385**

13. New product development capabilities 10.27 1.38 .060 .088 .165 .239* .158 .013 .065 .299** .313** .099 .175 .380**

14. New process development capabilities 6.90 1.06 -.008 .025 -.090 .190* .145 -.064 .053 .096 .193* .157 .113 .208* .612**

* p < 0.05, ** p < 0.01 Notes: 1 This age is calculated at the time of the second wave of data collection, (i.e. three years following the first wave).

Table 2. Hierarchical regression with idea generation capability and market disruptiveness capability

Idea generation capability Market disruptiveness capability Base Founder Access to Base Founder Access to model resources resources model resources resourcesAge .133* .137* .071 .119+ .126+ .026 Number of employees -.012 -.046 -.015 -.064 -.112 -.104 Manufacturing -.025 -.014 -.002 -.050 -.031 .000 Level of education .114* .083 .073 .022 Business education .101+ .117* .195** .179** Managerial experience -.048 -.050 .079 .006 Industry experience -.007 -.021 -.071 -.050 Access to employee human capital .229** .171**

Access to technological expertise .115+ .183**

Access to other specific expertise -.136* .082

Access to financial capital -.104+ .016 Access to modern plants/equipment .079 .214**

R2 .018 .046+ .126*** .020 .086** .250*** Adjusted R2 .006 .017+ .080*** .007 .057** .208***Change in R2 .018 .029+ .080*** .020 .066** .164***

Notes: Standardized regression coefficients are displayed in the table. + p < 0.10, * p < 0.05, ** p < 0.01, *** p < 0.001; n = 238.

Table 3. Hierarchical regression with new product and process development capabilities over time New product development capability New process development capability

Founder Access to Resource Founder Access to Resource resources resources improvements resources resources improvements Age .057 -.007 -.025 -.003 .005 -.010 Number of employees .019 .032 .042 -.029 -.089 -.093 Manufacturing .130 .108 .145 .209* .198* .225* Level of education .144+ .145+ .153+ .233* .269** .280** Business education .136+ .131 .132+ .059 .107 .102 Managerial experience .149 .091 .089 .199* .153+ .147+ Industry experience -.022 -.023 -.036 -.170* -.132+ -.113 Access to employee human capital

.099 .081 -.208+ -.186*

Access to technological expertise .145+ .032 .096 .029

Access to other specific expertise

.028 .084 .155+ .187*

Access to financial capital -.070 -.082 -.181* -.200*

Access to modern plants/equipment

.142+ .094 .205* .137+

Reputational resources improvements

.216* .134+

Operational resources improvements .268** .094

Technological resources improvements .167+ .268**

R2 .080+ .143 .315*** .157** .264* .372** Adjusted R2 .016+ .035 .204*** .098** .172* .271** Change in R2 .067+ .063 .172*** .137** .107* .109**

Notes: Standardized regression coefficients are displayed in the table. Due to space considerations the respective ‘base models’ have been left out. There were no statistically significant coefficients in these models, and the R2 minus Change in R2 difference provides information on their respective explanatory power. + p < 0.10, * p < 0.05, ** p < 0.01, *** p < 0.001; n = 108.

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Table 4. Summary outcomes of the hypotheses

I. Idea generation

capability (n= 238)

II. Market disruptiveness

capability (n= 238)

III. New product development

capability (n=108)

IV. New process development

capability (n=108)

H1a: Level of education N N N N Y Y Y Y Partly supported (III & IV) H1b: Business education Y Y Y Y Y Y Y N Supported H1c: Managerial experience N N N N N N Y Y Partly supported (IV only) H1d: Industry experience N N N N N N N N Not supported H2: Employee human capital Y Y Y Y N N N (Y) Partly supported (I & II) /

Partly reversed (IV)

H3a: Technological expertise Y Y Y Y N N N N Partly supported (I & II)

H3b: Other specific expertise N (Y) N N N N Y Y Partly reversed (I only) /

Partly supported (IV only)

H4a: Financial capital N (Y) N N N N N (Y) Partly reversed (at least I & IV)

H4b: Plants & equipment N N Y Y Y N Y Y Partly supported (II & IV) H5a: Reputational resource improvements n/a n/a Y Y Y Y Supported

H5b: Operational resource improvements n/a n/a Y Y N N Partly supported (III)

H5c: Technological resource improvements n/a n/a Y Y Y Y Supported

Note: The first letter (yes/no) in each column denotes whether or not the relationship is in the hypothesized direction and larger than 0.10 in magnitude (stand. coeff.). The second letter denotes whether the relationship is statistically significant at < 0.10. This is to avoid—in the absence of a known cost for type I vs. type II errors and/or a sound theoretical argument for non-effect—the questionable practice of interpreting non-negligible effects in the direction predicted by sound theory as evidence against it (Oakes, 1986). A ‘Y’ within parentheses means the result is ‘significant’ in the non-hypothesized direction.

APPENDIX Variable & composite items Cronbach’s

alpha Dependent variables Idea generation capability .73 We have more promising ideas than we have time and the resources to pursue. We never experience a lack of ideas that we can convert into profitable products/service.

Market disruptiveness capability .73 Over the past few years, our firm has released very many new products or services to the market.

Over the past few years, changes to our product lines have been radical. Our firm generally initiates changes that our competitors are forced to thereafter react to.

Our firm is often the first firm to introduce new products, systems, production methods, etc.

We heavily invest in innovation and the development of new products and services. New product development capabilities .60 Relative to your two most important competitors, how would you rate our firm’s performance over the past three years concerning…

The development of new products or services The quality of newly developed products or services The diversity of newly developed products or services New process development capabilities .63 Relative to your two most important competitors, how would you rate our firm’s performance over the past three years concerning…

The development of new product development methods The adaptation of new technologies in existing processes Independent variables Level of education – Which is your highest level of completed education? n/a Business education – Have you received any formal education in business administration?

n/a

Managerial experience – Before you became the manager of this company, did you have any experience from management positions in other companies?

n/a

Industry experience – Before you became the manager of this company, did you have any previous work experience from this industry?

n/a

Access to employee human capital .78 Access to staff with a positive commitment towards the company's development Access to highly productive staff Access to staff educated in giving superior customer service Access to staff who like to contribute ideas for new products/services Access to staff capable of marketing our products/services well Access to other specific expertise .60 Access to expertise in marketing Access to top management time to devote to long term development Access to special expertise regarding management Access to technological expertise .74 Access to technical expertise Access to expertise in development of products/services Access to financial capital n/a Access to modern plants and equipment n/a

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Reputational resource improvements .82 Please evaluate the extent to which your access to the following resources has changed over the past three years…

Changes to brand name recognition Changes to company name Changes to company reputation Changes to the reputation of company executives Operational resources improvements .63 Please evaluate the extent to which your access to the following resources has changed over the past three years…

Changes to human capital Changes to financial capital Changes to manufacturing resources Changes to marketing resources Technological resources improvements n/a

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BIOGRAPHIES Alexander McKelvie is Assistant Professor of Entrepreneurship at the Whitman School of Management at Syracuse University, USA. He earned his Ph.D. in 2007 from Jönköping International Business School in Sweden. Professor McKelvie’s research primarily concerns new firms, and in particular looks how and why new firms grow. He has been involved in large-scale, longitudinal data collection efforts examining internal characteristics and behaviours of new firms in facilitating growth. Per Davidsson is Professor in Entrepreneurship and Director of Research at the Faculty of Business at Queensland University of Technology, Australia. He has published over 100 works on various entrepreneurship-related topics, including many on venture creation processes and small firm growth. He serves on the editorial boards for several of the leading journals in the field. Professor Davidsson has led several major research programs including the current Comprehensive Australian Study on Entrepreneurial Emergence (CAUSEE).