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A Summary for 2014 Campus Compact Civic Engagement Institute Leslie Boney February 4, 2014 www.northcarolina.edu Business Perspectives: The UNC Listening Sessions (Joe Friday, Venus, Mars and Engagement)

Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

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Page 1: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

A Summary for 2014 Campus Compact Civic Engagement Institute

Leslie Boney

February 4, 2014

www.northcarolina.edu

Business Perspectives:

The UNC Listening Sessions

(Joe Friday, Venus, Mars and Engagement)

Page 2: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

Page 3: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

What? 8 two-hour “listening sessions” across North Carolina

Who? Regional business leaders (+ reps from campuses, BOG, Governor’s

Office)

When? During strategic planning process, November-December 2012

Why? Check in with business – how are we doing?

Where? Each of seven “economic development regions” + Hickory

How? SBTDC, regional partnerships campuses

How they worked

Page 4: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

What did we hear? About Sectors That Matter

Consortia of Excellence

Energy, Defense, Data,

Bio+engineering,

Advanced Mftg.

6

4 4 4 4 4 4

3 3 3

0

1

2

3

4

5

6

7

Listening Sessions: Top 10 Regional Economic Development Priorities

Number of Regions

Page 5: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

Help prepare “job ready” students

Internships

Writing skills

Industry-specific skills -- PSM

Better “fishbowl”

On IP, expertise – tech transfer – REACH NC

Events on campus

How to work with us

Push out/lookin

How can universities help support

growth of businesses?

Page 6: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

Strategic growth clusters -- Consortia of

Excellence

Specialization

Blur lines between UNC campuses, community

college, business, community groups –

Comprehensive Articulation Agreement, PSM’s

“Big ideas”

Page 7: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

What did we hear? Hard Skills

Listening Sessions: Top 10 Hard Skills

Hard Skill

Engineering

Biology

Chemistry

Computer Science

Finance & Accounting

Healthcare

Supply Chain / Logistics

Agriculture

Basic Math

Graphic Arts (design, video, photo)

Page 8: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

What did we hear? Soft Skills

Listening Sessions: Top 10 "Soft" Skills

Soft Skill

Written and Oral Communication

Global / Multiculturalism

Entrepreneurship

Team Work

Working Across Disciplines

Problem Solving

Adaptability

Analytical Thinking

Planning skills

Resilience

Page 9: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

What did we hear? Competencies

CCL National Survey

Center for Creative Leadership Five Most Important Competencies

Today vs. 20 Years Ago

Today

20 Years ago Self-Motivation/Discipline 44%

Technical Mastery 53%

Effective Communication 40%

Self-Motivation/Discipline 46%

Learning Agility 29%

Confidence 32%

Self-awareness 26%

Effective Communication 31%

Adaptability/Versatility 22%

Resourcefulness 20%

Page 10: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

Listening Session Survey and CCL Going Forward

Most Important Competencies to NC's

Business Leaders Today

Communicate Effectively 89%

Integrity and Trust 76%

Self-motivation/Discipline 73%

Collaboration 64%

Customer Focus 53%

Adaptability/Versatility 43%

Adaptability/Versatility 29%

Communicate Effectively 26%

Learning Agility 24%

Multi-cultural Awareness 22%

Self-motivation/Discipline 20%

Collaboration 20%

CCL Most Important Competencies 10

Years from Now

“Universities need to

figure out a way to

teach people about

innovation with the

speed the world is

changing…we all need

to be able to be our

own CEOs.” -

AdvantageWest

participant

Page 11: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

• Value in listening

• Viewed as a “bargain”

• Technical competence assumed, not a major concern

• Written and verbal communication matters – how to do better?

• Hands-on, applied learning, internships matter – how to do

more?

• Growing value in versatility, adaptability – how to balance?

What did we learn?

Page 12: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

“The state needs universities that can do two things: produce

graduates with the skills to go to work for companies like mine –

you can’t stop doing that – but also they need to produce

‘creatives” – the kind of people that will create the new enterprises

of tomorrow.”

• Jim Whitehurst, CEO, Red Hat, January 24, 2014 at

announcement of NC “Jobs Plan”

Another way of putting it

Page 15: Business Perspectives: The UNC Listening Sessions … Perspectives...Listening Sessions: Top 10 Hard Skills Hard Skill Engineering Biology Chemistry Computer Science Finance & Accounting

www.northcarolina.edu

Leslie Boney

VP, International, Community and Economic Engagement

UNC General Administration

[email protected]

919.843.7338

Materials and regional meeting summaries at:

http://www.northcarolina.edu/public_service/econ_dev/strat1.htm

Questions?