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Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

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Page 1: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Business PartnerJune 2012, Copyright 2012, 4Clicks Solutions, LLC

Page 2: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

What is

The BEST electronic presentation of RSMeans Cost Data

Software Technology to efficiently deploy and manage Job Order Contracting (JOC) programs, SABER, IDIQ, SATOC, MATOC, MACC, POCA, BOA …

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Page 3: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Who Uses

Building Owners, Contractors, and AE’s doing a lot of RSMeans-based line item cost estimating.

Contractors, AE’s working with and hoping to work with and/or improve work on DOD/non-DOD Federal Government, State/Local/County Government, Education, Healthcare, or Airport/Transportation - Renovation, Repair, Sustainability, and Minor New Construction Projects

#1

#2 Anyone sharing or collaborating on RSMeans-based line item cost estimates

#3

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Over 80% of United States CONUS Air Bases, and rapidly growing numbers of other DOD and non-DOD Federal Real Property Owners.

#4

Page 4: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Built to enable Collaboration among Owners, Contractors, Subs, & AE’s.

Enhanced 400,000 Line Item RSMeans Cost Data*

Integrated Estimate, Project, Contract, & Document Management

Automated Owner/Contractor Estimate Comparisons

*Including Full Descriptions and Modifiers. References, Graphics, and Specifications are also electronically available.

Exclusive Features of

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Page 5: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Set Contract Coefficients

Manage Multiple Projects with Multiple Coefficients

Track and Report RSMeans Line Items and non-RSMeans Items (Priced and non-Priced)

Specifications Linked to Cost Estimate (Summary and Detailed)

Track Project Status – From Concept Through Warranty

Additional e4Clicks Project Estimator Features

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Page 6: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Software Overview

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Page 7: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Rapid ImplementationEasy-to-use, Single seat to Network/INTERNET deployment

Consistent UsageOrganization’s JOC, SABER, etc. procedures embedded in software

TransparencySystem-wide RSMeans-based UPB (North American Standard), or your own cost guide

CollaborationBuilt-in estimate/project/document/contract management

Performance GainsEstimate re-use, shorter project timelines

Benefits of

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Page 8: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

e4Clicks BASICTargets Sub-Contractors who estimate and don’t require contract, document, or project management features. Includes the Basic Version of eTakeoff.

e4Clicks PROFESSIONALFor General Contractors and Sub-Contractors who require multiple project management, document management, contract management, advanced estimating features, exporting to Adobe PDF and Microsoft Excel importing other external databases. Includes the Pro Version of eTakeoff.

e4Clicks PREMIERFor Owners to estimate and manage entire contracts or programs in a single product. Premier is used through-out the country on single and multiple award contracts (MACC, MATOC, JOC, SABER, BOA, etc). Estimate Comparison and Technical Evaluation features are included in this version. Includes the Premier Version of eTakeoff.

Subscription Pricing ModelSoftware Versions

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Page 9: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Studies have readily demonstrated the errors and lack of productivity related to spreadsheets – date entry and formulae errors, costly data maintenance, lack of collaboration, and miscommunication.

CostWorks and e4Clicks Project Estimator are NOT competitive. CostWorks delivers excellent electronic access to RSMeans

Cost Books without modifiers, enhancements, etc. e4Clicks Project Estimator is an advanced and

collaborative cost estimating, project management, contract management, document management package inclusive of visual estimating.

Are you using SpreadSheets or CostWorksTM?

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Page 10: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

e4Clicks Project Estimator Software – Subscription pricing models

Custom Unit Price Book / Cost Data Engineering Services

Software Training* - Owners, Contractors, and AEs

Consulting and Marketing to Support JOC Programs

* Regional, On-site, Virtual/Remote

Full Product & Services Offerings

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Page 11: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

What is the cost of e4Clicks Project Estimator?

The annual cost of e4Clicks ranges from approximately $850/year to $2500/year per concurrent users and is dependent upon the software version and RSMeans cost

databases required. Can I create custom line items in addition to RSMeans line items?

a. Custom line items can be created for the Owners UPB, or an entirely custom UPB.

b. Once a UPB is created and the JOC program is running, and non-priced items are noted and appropriately handled. How often is are the UPB cost updated.

This is entirely up to the Owner when establishing the JOC contract. We recommend annual price updates at a minimum, with quarterly updates via CCI available.

FAQs

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How long has JOC – Job Order Contracting been available?

JOC was first deployed in the 1980’s and is used to efficiently manage billions of dollars of project annually, with documented savings coming via more efficient procurement, shorter overall project timelines, and better/long term owner/contractor relationships.

Page 12: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

A Primer for Job Order Contracting (JOC)

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Page 13: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

A Primer for Job Order Contracting (JOC)(Source - Material adapted from worked done by Lisa Cooley, formerly with Centennial Contractors)

“Job Order Contracting (JOC) is a method of managing multiple details of renovation, rehabilitation, repair, and other construction projects on a predetermined set of pricing and standards. By using JOC customers take advantage of a process that is fast and responsive to their needs while providing excellent quality construction.”

--Center for Job Order Contracting Excellence (www.jocexellence.org)

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Page 14: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Contractor Definitions?

Contractor: A gambler who never gets to shuffle, cut or deal.

Bid Opening: A poker game in which the losing hand wins.

Low Bidder: A contractor who is wondering what he left out.

Engineer's Estimate: The cost of construction in Heaven.

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Page 15: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Low-bid Contractor?

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Page 16: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Smaller projects easily can take up to 1 year to procure

Up to 22% of project costs are consumed in design and procurement

Change orders can increase project costs by 50%

Claims and litigation are the “Status Quo”

Large backlogs and inefficiencies negatively impact an organization's mission.

A World Without JOC

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Page 17: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Federal Government Army Navy Air Force Veteran’s Administration GSA / Department of Homeland

Security US Postal ServiceHigher Education University of New Mexico Northern Arizona University City Colleges of Chicago Georgia Tech Healthcare Harris County Hospital District University of Washington Hospital

SystemTransportation Phoenix Metrorail DFW Airport

State/County/Local Government State of Washington State of Arizona City of Phoenix City of Houston Baltimore Housing Authority Los Angeles County (DPW)K-12 Independent School Districts (IDSs) Hartford County Schools Loudon County Schools Dallas Public Schools Houston ISD Mesa Public Schools (AZ)

Who is using JOC? (partial listing)

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Page 18: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Faster project delivery (3-9 months less) Streamlined engineering and design Cost visibility/transparency Better contractor performance Integrated Team - Partnering/collaborative

owner/contractor relationship More opportunities for local business Effective use of year-end funds

Higher overall satisfaction*

JOC Benefits / Results

Series1

0%50%

100%

Non-Partnered/Low BidNon-partnered/Best Value Selec-tionPartnered/Best Value Selection

*Mulcahy, Francis S. The Effectiveness of Partnering and Source Selection in Job Order Contracting. Master’s Thesis, University of Washington, 2000.

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Page 19: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

JOC / non-JOC Timeline Comparison

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Page 20: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Long-term contracts foster a higher level of investment in making the working relationship yield successful results

A JOC program not a project Allows for the development of a

trusted partner

JOC - Establishing a Fiscally Beneficial Relationship

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Page 21: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Pricing structure relies on a Unit Price Book ( UPB )For example - Standardized, but enhanced

400,000 line item RS Means Cost DataCustom and/or localized UPB and/or line items.Competitively-bid coefficient (multiplier, factor)

establishes pricing at the outset of the contract.Coefficient includes all costs including materials,

labor, overhead, profit, and sometimes bond and tax.

Example:1 SF Drywall $1.00Coefficient .92 -0.08Contractual Price $0.92

The Pricing of JOC Projects

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Page 22: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Delivery orders are firm fixed price, lump sum

UPB is an estimating tool

Unit price proposals represent contractor’s committed price—it converts to lump sum

Change orders rare, and with consistent pricing structure

Brings IPD/CM advantages to smaller projects but in an efficient way with an at-risk incentive to perform.

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JOC Delivery Order Pricing

Page 23: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Items not appearing in the Unit • Price Book are considered Non

Pre-priced Items (NPP) Typical NPP options:

• NPP coefficient serves as a markup on three transparent subcontractor bids

• NPP markup can be set per contract provisions • Once a new unit price is negotiated it can be

incorporated into the contract• Some contracts will prohibit or limit NPP items as a

percentage of delivery orders.

Sample Contractor Bid:UPB Coefficient .92 applied to line itemsNPP Coefficient 1.18 applied to actual sub costs

Non-priced Items

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Page 24: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Either the Unit Price Book or the Coefficient is usually adjusted annually

Dynamic cost databases generally maintain the same coefficient

Customized price books typically adjust coefficient annually according to an industry benchmark (RSMeans City Cost Index-CCI), and/or add customer-specific unit price line items

Goal is to help contractor and owner manage risk

Dynamic vs. Static Costs

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Page 25: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Change Orders are rare in JOC• Owner-initiated• Truly unforeseen conditions

UPB governs original scope of work and scope added after• Puts owners at an advantage when directing

changes in the work

Change Orders and JOC

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Page 26: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Analyzing potential JOC volume• Review historic project data (2-3 years) and reconcile with

budget projections. Segregate projects by size, location, type, etc.

• What will your JOC “bandwidth” be?• All-inclusive, or selective? As defined by scope, or urgency.• Size limits? Consider in-house capabilities, other contract vehicles, and

political influences

• Define contract footprint, including potential regionalization• Single or multiple award

Numbers to consider.• $3M—minimum annual volume for standalone JOC program• $6M—maximum efficiencies are achieved, allowing addition of

support staff• Many owners with less volume can access JOC through

purchasing cooperatives

Owners Preparing for JOC

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Page 27: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Assess in-house capabilities• Project Management Capacity• Skillsets

• Line-item estimating, or ability to review estimates, Proactive definition of scope, In-house maintenance crews

• Training Plan How will JOC interface with your design

professionals? Flowcharting how JOC process will interface with

purchasing, management and board approvals

One Owner’s Management Plan:Each PM manages 15-20 projects simultaneously, up to 50 per year

Owners Preparing for JOC

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Page 28: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Company culture of high performance needed to succeed in JOC?

Ability and capacity to create productive teams? Proactive rather than reactive? Line item estimating capabilities?

Contractors Preparing for JOC

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Page 29: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Considerations that drive the coefficient: Contract volume (higher volume = ⇩) Geographic dispersion of projects (further apart = ⇧) Type of work Average size and size range of delivery orders Three S’s: Supervision, Security, Safety Contract Administration Cost For RS Means, Division 1 provisions and column used

(Bare Costs vs. O&P column) UPB used Marketing costs Look at historic coefficients, but beware of changes

that can impact the coefficient!

Contractors Preparing for JOC

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Page 30: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Bidding the Coefficient: Historic CostsReconcile 2-3 historic projects where final costs are known against a line item estimate generated from UPB Focus on Divisions 2, 9, Mechanical and

Electrical?Program CostsCalculate total personnel and overhead costs to manage the program, reconcile with typical project costs and then reconcile unit costs with select line items

Contractors Preparing for JOC

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Page 31: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Once a JOC Program is in place, client project demands/requests happen over the contract term. This starts the JOC Process:

The JOC Process

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Page 32: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Scope Variability - Detail of Owner scope preparation varies according to: Owner preference and skillset Owner people resources available When in planning cycle project was identified for JOC

Owner Provides:Project Need, Target Budget

Owner Provides:Defined Scope

Document

Owner Provides:Complete Bid Documents

More turnkey, contractor led More proactive owner involvement

Range of Owner Participation

The JOC Process - SCOPE

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Page 33: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Typically within days Collaborative Process Goal of capturing

every necessary component of work

Site Visits

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Page 34: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

• Demo / dispose of 3 existing lights Reuse existing circuit for new lights.

• Remove & replace 2 existing HVAC grilles

• Install gyp ceiling at 8' 8" with 4 new surface mounted explosion proof lights. Relocate existing smoke detector to new ceiling

• Demo CMU for 42" opening min. (exist opening +/- 36")

• Demo & dispose of existing metal partitions and replace with new 4" CMU covered completely with ceramic tile, with one block

scupper at bottom of each

• Remove and reinstall existing 3 urinals and 2 commodes

• Demo ceramic tile, floors and walls, (exist ceramic on walls is approx. 8'-0" high)

Owner/Contractor-Joint Scope Development /Documentation

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Page 35: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Performed in-house

Included in coefficient

Will engage design professional when needed Major building

system engineering

Structural Life-safety

Targeted or Incidental Design

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Page 36: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Presented to owner for approval

Important confirmation step for aligning vision and expectations prior to proceeding with labor-intensive line item proposal

Scope and Work Plan Submitted to Owner

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Page 37: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

The JOC Process - PROPOSAL

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Page 38: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Generation of the line item estimate Assurance of a fair price:

– Are the line items appropriate?– Are the quantities correct?

Owner has to understand the process and have faith that it provides competitive value

Proposal Format

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Page 39: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

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Page 40: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Project Execution

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Page 41: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

The Program First used JOC through a cooperative,

then solicited their own contract Sophisticated owner that uses JOC in a

targeted way RSMeans UPBThe Value Badged and screened contractor and

subcontractors who understand the security logistics of working in an airport environment

A contractor who will go the extra mile to meet ambitious schedules

Faster, Faster, Faster!

Case Study – DFW Airport (Dallas/Fort Worth)

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Page 42: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

JOC is a form of IPD – Integrated Project Delivery Emphasis on Pricing Transparency Integration Across the Building Lifecycle JOC of the Future Blog Technology Changes:

– Link to Building Information Modeling– Cost Databases and Estimating Approaches will

further evolve to reveal lifecycle costs “Greater Good” goals

– Small and disadvantaged business utilization– Sustainability

The Future of JOC

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Page 43: Business Partner June 2012, Copyright 2012, 4Clicks Solutions, LLC

Center for Job Order Contracting Excellencewww.jocexcellence.org RS Means—Unit Price Books, Training, JOC Consultinghttp://www.rsmeans.com/consulting/joboc.asp 4clicks—Estimating/Management software for JOC

programshttp://www.4clicks.com/ Kosten-Technik International—JOC estimating services

for owners and contractorshttp://www.kosten-technik.com/

Job Order Contracting - RESOURCES

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