The Scope of Management What is management? What are the
specific tasks and responsibilities of management?
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What is Management? D EFINITION T ASKS / R ESPONSIBILITIES
Ensuring that the business works Making sure people want your
products Making sure business is running well prices, profit,
customer service Process multiple steps & keeps going Quality
Pricing Customers needs Imports / exports Marketing Need for
product
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Todays Objectives Describe management roles, functions, and
skills.
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What is Management? List a word that comes to mind when you
hear the word management.
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Four Functions of Management Planning Organizing Implementing
Controlling
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Planning Analyzing information and making decisions about what
needs to be done
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Organizing Determining how plans can be accomplished most
effectively Arranging resources to complete work Includes
staffing
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Implementing Carrying out the plans Helping employees to work
effectively More day-to-day management activities
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Controlling Evaluating results to determine if the companys
objectives have been accomplished as planned
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Which of the four functions did you see in your article?
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Management Skills What are the skills used to efficiently
channel resources and resolve conflict? What types of skills do you
think managers should have?
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Skills Managers Need Communication Skills Human Relations
Skills Teamwork Skills Problem-Solving Skills Organizational
Skills
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Summary What is management? What are the Functions of
Management?
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It is the responsibility of the business owner & managers
to define the goals of the company and shape its purpose. Consider
the vision & mission statements of some of todays biggest
companies.
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Business Management
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Last Class... Describe management roles, functions, and
skills
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Todays Objectives Identify benefits and limitations of a
variety of leadership and management styles. Analyze leadership
& management styles in a variety of business situations.
Compare self-assessment of personal traits.
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Think About It What makes a good manager? Are managers &
leaders the same thing? Think of a good manager/leader you have
worked with. What were some of their attributes that made them
good?
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Whats the difference? Management Leadership The skills used to
efficiently channel resources and resolve conflict. The skills that
motivate others to accomplish common goals.
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How do you become a leader? Lets consider leadership
theories... Someone may become a leader by: Authority Power
Charisma
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Authority This type of leader has been given the right to
achieve the objectives or goals of an organization. This leaders
power is obtained via appointment. Managers are the appointed
leaders of a business.
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Power This type of leader has extensive knowledge or expertise
in the field. This leaders power is derived from respect. Experts
in finance, for example, are the respected leaders of their
field.
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Charisma This type of leader is able to bring others together
and motivate them, usually for a cause. This leaders power is
derived from emotion. Many successful activities earned the
spotlight because of their charisma.
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Regardless of how someone obtained their leadership, each
leader demonstrates characteristics of a leadership style. Whats
your style? Take the survey!
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Leadership Styles Survey All leadership styles are good one is
not more important or better than another. It is important to
understand leadership styles in order to be able to work with all
personality types effectively. In your group, come up with 3
attributes of your groups leadership style and a famous person who
might share the same style.
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Autocratic Characterized by giving clear and precise directions
as to what is to be done. Considered classic leadership. Managers
retain as much power and decision-making as possible.
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Using Autocratic Leadership Most Effective When... Should Not
Use When... New, untrained staff Detailed orders and instructions
Limited time to make a decision Managers power is challenged by
staff Staff becomes tense, fearful, or resentful Staff expects
their opinions to be heard Low staff morale or productivity High
turnover and absenteeism
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Democratic Characterized by encouraging workers to share their
ideas Allows employees to make some decisions or give input Keeps
staff informed about everything that affects their work
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Using Democratic Leadership Most Effective When... Should Not
Use When... Want to provide opportunities for staff to develop Want
to encourage job satisfaction Large, complex problems Changes must
be made or problems solved that affect the staff Want to encourage
team building and participation Not enough time to get everyones
input Easier or more cost- effective for the manager to make the
decision Cant afford mistakes Staff safety is a critical
concern
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Open Also known as Laissez- Faire leadership Characterized by
giving little or no direction to the employees Employees are
trusted to make decisions and resolve problems on their own.
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Using Open Leadership Most Effective When... Should Not Use
When... Staff is highly skilled, experience, and educated Staff
have pride in their work and the drive to be successful Outside
experts or consultants are used Staff is trustworthy Staff feels
insecure that the manager is not accessible Manager cannot provide
regular feedback Manager is unable to thank staff Manager does not
understand his/her own responsibilities
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Leadership Style Variations
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Situational A good leader changes intuitively between styles
according to the people they work with and the current situation at
hand. Select a style that best fits the circumstances of the
moment!
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Given the four situations on your worksheet, decide which style
of leadership (autocratic, democratic, or open) would be most
effective.
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Summary Management vs. Leadership Leadership Theories How does
someone become a leader? Leadership Styles