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BUSINESS INTELLIGENCE SOFTWAREOctober 2017
CONTENTS4678
3337
Introduction
Defining BI Software
The Quadrant
BI FrontRunners Index
Runners Up
Methodology Basics
FRONTRUNNERS9 Tableau
10 WebFOCUS
11 Looker
12 SAP Business Objects
13 Domo
14 QlikSense
15 CognosAnalytics
16 Microsoft Power BI
17 Klipfolio
18 TIBCOSpotfire
19 Sisense
20 Pentaho
21 Birst
22 TARGIT Decision Suite
23 AdaptiveDiscovery
24 Chartio
25 BI360
26 Dundas BI
27 ClicData
28 Informer
29 Izenda
30 Phocas
31 Cyfe
32 Databox
4O C T O B E R 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Business
Intelligence market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.
In the BI FrontRunners graphic, the Capability axis starts at 3.20 and ends at 4.20, while the Value axis starts at 3.40 and ends at 4.60.
To be considered for the BI FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
I N T R O D U C T I O N
5O C T O B E R 2 0 1 7
Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.
QUADRANT CATEGORIES:
» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
» Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
» Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
» Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.
6O C T O B E R 2 0 1 7
Business Intelligence (BI) software helps organizations make operational
decisions by enabling the analysis of historical performance data and other data sources. Software Advice’s FrontRunners quadrant is focused on the North American BI software market. We identify this set of core capabilities for the BI software category: embeddedanalytics,customdashboards,visualanalyticsandcollaborationfeatures. In addition, we identify several related features that organizations purchasing BI software may also need or wish to consider: self-service data preparation, security/user administration, governance/metadata management, data source connections, data preparation, extract, transform and load (ETL), publishing/sharing, search-based data discovery, real-time alerts and notifications, advanced analytics, a cloud offering and mobile accessibility.
DEFINING BI SOFTWARE
7O C T O B E R 2 0 1 7
THE QUADRANT
All products that qualify as FrontRunners are top performing
products in their market.
8O C T O B E R 2 0 1 7
BI FRONTRUNNERS INDEX
9 Tableau
10 WebFOCUS
11 Looker
12 SAP Business Objects
13 Domo
14 QlikSense
15 CognosAnalytics
16 Microsoft Power BI
17 Klipfolio
18 TIBCO Spotfire
19 Sisense
20 Pentaho
21 Birst
22 TARGIT Decision Suite
23 AdaptiveDiscovery
24 Chartio
25 BI360
26 Dundas BI
27 ClicData
28 Informer
29 Izenda
30 Phocas
31 Cyfe
32 Databox
9
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDTABLEAU
QUADRANT PLACEMENT: LEADERS
3.98 4.53
4.25 4.26
3.75 4.80
3.20 4.80
4.30 5.00
3.65 4.60
4.80 4.80
4.00
3.50
2.30
10
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDWEBFOCUS
QUADRANT PLACEMENT: LEADERS
4.11 4.05
4.68 4.59
3.90 3.52
4.80 4.40
3.00 1.40
3.18 1.90
4.40 4.50
3.70
1.60
3.00
11
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDLOOKER
QUADRANT PLACEMENT: PACESETTERS
4.13 3.99
4.56 4.62
3.40 3.37
4.00 3.60
2.80 2.90
4.00 2.90
3.60 3.60
3.30
4.70
4.40
12
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSAP BUSINESS OBJECTS
QUADRANT PLACEMENT: MASTERS
3.63 4.45
3.98 4.09
3.45 4.82
3.20 5.00
3.70 3.90
3.13 5.00
5.00 5.00
4.60
1.40
1.50
13
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDDOMO
QUADRANT PLACEMENT: PACESETTERS
4.06 4.00
4.26 4.21
4.40 3.78
4.00 3.80
4.80 4.00
3.33 3.10
3.80 4.00
3.60
3.20
2.70
14
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDQLIKSENSE
QUADRANT PLACEMENT: LEADERS
3.82 4.23
4.34 4.49
2.60 3.97
3.20 3.90
2.00 3.70
4.00 4.50
3.90 3.90
3.90
5.00
3.20
15
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDCOGNOS ANALYTICS
QUADRANT PLACEMENT: MASTERS
3.68 4.34
4.17 4.19
3.00 4.48
4.00 4.90
2.00 3.60
3.38 3.70
4.90 4.90
5.00
1.60
2.00
16
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDMICROSOFT POWER BI
QUADRANT PLACEMENT: LEADERS
3.86 4.13
3.90 4.25
3.75 4.02
3.70 4.50
3.80 2.20
3.90 4.70
4.50 4.10
4.90
4.90
1.30
17
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDKLIPFOLIO
QUADRANT PLACEMENT: LEADERS
3.92 4.05
4.48 4.71
3.30 3.38
1.70 2.90
4.90 4.10
3.40 4.40
2.90 3.00
2.40
4.30
4.00
18
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDTIBCO SPOTFIRE
QUADRANT PLACEMENT: MASTERS
3.67 4.21
4.24 4.48
2.70 3.93
4.00 4.60
1.40 1.00
3.50 4.00
4.60 4.70
4.10
2.40
2.90
19
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDSISENSE
QUADRANT PLACEMENT: PACESETTERS
3.83 3.85
4.46 4.51
2.55 3.18
3.70 3.20
1.40 4.70
3.85 1.60
3.20 3.20
3.10
4.10
5.00
20
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDPENTAHO
QUADRANT PLACEMENT: PACESETTERS
3.70 3.96
4.16 4.21
3.75 3.72
4.00 4.70
3.50 1.40
2.75 2.30
4.70 4.60
3.20
2.10
1.00
21
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDBIRST
QUADRANT PLACEMENT: PACESETTERS
3.79 3.87
4.07 4.11
3.75 3.63
4.80 3.70
2.70 3.00
3.28 3.80
3.70 3.80
4.40
2.50
2.50
22
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDTARGIT DECISION SUITE
QUADRANT PLACEMENT: PACESETTERS
3.80 3.79
4.18 4.30
3.80 3.28
3.20 3.30
4.40 2.50
3.03 3.60
3.30 3.50
2.30
2.00
4.50
23
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDADAPTIVE DISCOVERY
QUADRANT PLACEMENT: MASTERS
3.36 4.06
4.36 4.51
1.65 3.62
1.30 4.00
2.00 4.90
3.08 1.40
4.00 3.70
3.50
2.80
2.00
24
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDCHARTIO
QUADRANT PLACEMENT: PACESETTERS
3.72 3.68
4.34 4.58
3.10 2.78
2.70 2.70
3.50 1.40
3.10 4.30
2.70 2.80
1.50
4.60
3.60
25
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDBI360
QUADRANT PLACEMENT: CONTENDERS
3.51 3.86
4.39 4.41
2.15 3.30
1.00 3.10
3.30 4.40
3.13 3.00
3.10 3.10
2.90
3.00
3.50
26
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDDUNDAS BI
QUADRANT PLACEMENT: CONTENDERS
3.58 3.79
4.49 4.46
3.00 3.12
4.00 3.00
2.00 4.10
2.33 2.80
3.00 2.90
2.20
1.40
2.70
27
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDCLICDATA
QUADRANT PLACEMENT: PACESETTERS
3.82 3.45
4.61 4.72
3.40 2.18
2.70 1.70
4.10 3.80
2.65 2.70
1.70 1.60
1.20
4.00
3.70
28
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDINFORMER
QUADRANT PLACEMENT: CONTENDERS
3.52 3.71
4.52 4.70
3.05 2.72
3.70 2.80
2.40 3.30
1.98 2.00
2.80 2.70
1.40
2.20
1.50
29
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDIZENDA
QUADRANT PLACEMENT: CONTENDERS
3.38 3.66
4.79 4.83
1.20 2.48
1.40 2.40
1.00 2.00
2.75 3.50
2.40 2.30
1.70
3.10
3.80
30
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDPHOCAS
QUADRANT PLACEMENT: CONTENDERS
3.55 3.48
4.56 4.68
2.65 2.28
2.30 2.10
3.00 2.70
2.43 2.00
2.10 2.40
2.40
2.20
3.00
31
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDCYFE
QUADRANT PLACEMENT: CONTENDERS
3.44 3.57
4.37 4.62
3.00 2.52
1.40 2.20
4.60 2.20
2.03 4.10
2.20 2.20
1.00
3.90
1.00
32
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
O C T O B E R 2 0 1 7
FRONTRUNNERS SCORECARDDATABOX
QUADRANT PLACEMENT: CONTENDERS
3.55 3.42
4.69 4.70
2.80 2.15
1.70 1.20
3.90 4.80
2.03 3.30
1.20 1.20
1.30
1.00
4.60
33O C T O B E R 2 0 1 7
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately
not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
RUNNERS UP
9 Spokes
9Lenses
Acquisio
Active Intelligence
Ahrefs
Akita
Allocable
AlteryxDesigner
AMI Enterprise Intelligence
Analytica
AnalyticsPlus
andara
Anodot
AnswerRocket
AnyChart
AppAnnie
AppfluentVisibility
AppseeMobileAnalytics
Artesian
Artus
Attribution
AutoMate
Aviso
Avora
BeyondIntelligence
Big Data BizViz
Big Data Informatica
BIME
BizInsight Excel Suite
BOARD
BrainspaceDiscovery
Brand24
BrightGauge
BuzzBoard
CallidusCloud SPM
Campaign Monitor
34O C T O B E R 2 0 1 7
RUNNERS UP
CarriotsAnalytics
CARTO
Centerprise Data Integrator
Centius
Certent DisclosureNet
ChartMogul
Clean & Match
ClearAnalytics
ClickBase
ComScore
CoolaData
CrazyEgg
Crimson Hexagon
Dasheroo
Dataccuity
Datahug
Datameer
datapine
DBHawk
DBxtra
Decibel Insight
DecisionPoint
Doxami
DynamicsBusinessIntelligence
EasyInsight
EasyVista
EinsteinAnalytics
ER/Studio Data Architect
ERwin Data Modeler
ESM software
EspressReport
EspressReport ES
Excel Chart Animation
Fathom
FICO Xpress Optimization
FileFacets
flex.bi
FLiQ
FreeSight
FullContact
Funnel
FusionCharts
Gainsight
Geckoboard
GitPrime
GlimpsebyGlimpseLive
GMDH Shell
GoodData
Graph DB
Grow
Heap
Helical Insight
Holistics
Hoopla
HostAnalyticsEPMSuite
35O C T O B E R 2 0 1 7
Hotjar
iDashboards
IdeataAnalytics
Infogram
InforAnalytics
InfoZoom
InsFocus BI
Inspectlet
Intellicus
Intellifront BI Suite
intelligentXchange
IQLECT
Jaspersoft
JMP
JReport
Kissmetrics
KPI Fire
KyubitBusinessIntelligence
Localytics
Locowise
LogiAnalytics
Megalytic
MITSDistributorAnalytics
Mixpanel
Mouseflow
Necto
Neural Designer
Numetric
OLAP on hadoop
OmniContext Personal Analytics
Omniscope
OQLIS
Oracle Business Intelligence
Panopticon
PBL ScoreCard
PDI
Pendo
Pentaho Big Data
Periscope Data
Piwik PRO
PlanGuru
prevero
PriceGrid
Prisync
ProfitSword
ProfitWell
QA Test
Qubole Data Service
quintly
Ranktab
Rapid Insight Analytics&Veera
RapidMiner
Reeport
ReportServer
RUNNERS UP
36O C T O B E R 2 0 1 7
RUNNERS UP
RESULTS.com
RJMetrics
SAPAnalyticsCloud
SAPCrystalReports
SAP HANA
SAP Lumira
SAP Master Data Governance
SAP Roambi
SASAnalyticsPro
SASVisualAnalytics
Segment
SEQUEL
SetSight
SICASOFT SBI
SimilarWeb Pro
SimplyMeasured
SiQueries Cloud BI
Siteimprove
Slemma
Smart Data Solutions
SQL-RD
SRK
StyleIntelligence
SumAll
Sumo Logic
Swydo
Sysomos
TapAnalytics
Teradata Database
VCUBE SUITE
Virtual Data Room byEthosData
Visage
Visme
Viur
Vizard
Wink Reports
WordStream Advisor
Yellowfin
Zap Business Intelligence
Zegami
Zoho Reports
ZoolaAnalytics
Zoomdata
37O C T O B E R 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions: Capability on the x-axis and Value on the y-axis.
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on the product’s functionality.
» End-user ratings of one to five stars on the product’s ease of use.
» End-user ratings of one to five stars on the product’s customer support.
» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.
» A score, relative to other products in the market, representing the number of other products that integrate with it.
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
38O C T O B E R 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on overall satisfaction with the product.
» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
» End-user ratings of one to five stars on how likely they are to recommend the product to others.
» A score, relative to other products in the market, for the size of the product’s customer base.
» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).
» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.
» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.
M E T H O D O L O G Y B A S I C S
39O C T O B E R 2 0 1 7
Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.
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