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Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

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Page 1: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Business Continuity & Enterprise Risk Management

Business Continuity & Enterprise Risk Management

BCM as part of a “Compliant” Governance Programme

BCS - October 2003

David Spinks – Director ORM David Spinks – Director ORM

Page 2: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

What is Business Continuity Management?

Business Continuity Management is a holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities.

BSI PAS 056

Or Surviving a crisis …..

Page 3: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

SMALL SMALL LOSSESLOSSES-MANY MANY

INTERNALINTERNAL-DATAPOINTDATAPOINT

SS

MEDIUM MEDIUM LOSSESLOSSES-SOME SOME

INTERNALINTERNAL-DATAPOINTSDATAPOINTS

LARGE LOSSES - VERY FEW LARGE LOSSES - VERY FEW INTERNAL DATAPOINTSINTERNAL DATAPOINTS

Size of loss

Nu

mb

er

of

even

ts

External data is necessary here

Business Continuity vs Loss Distribution:

BCM starts here

Page 4: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Recoverers vs Non-Recoverers

-20-15-10-505

101520

1 51 101 151 201 251

Event Trading Days

Page 5: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Enterprise-Wide Risk Management

EnterprisewideRisk

Management

Credit RiskCredit Risk

Credit spread riskDirect credit riskCredit equivalent expenseSettlement risk

Business EventBusiness EventRiskRisk

Shift in credit ratingReputation riskTaxation riskLegal riskDisaster riskRegulatory risk

Execution orderProduct complexityBooking errorSettlement errorCommodity delivery riskDocumentation/contract risk

Exceeding limitsRogue tradingFraudMoney launderingSecurity riskKey personnel riskProcessing risk

Programming errorModel/methodology errorMark-to-market (MTM) errorManagement informationIT systems failureTelecommunications failureContingency planning

Communications failureTiming failure

TransactionRisk

OperationalControl

Risk

SystemsRisk

ProgramRisk

Op

erational R

iskO

peration

al Risk

StabilityStabilityMarket SensitivityMarket Sensitivity

Equity priceEquity priceEquity price volatilityEquity price volatilityEquity basis riskEquity basis riskDividend riskDividend risk

Interest rateInterest rateYield curve riskYield curve riskInterest rate volatilityInterest rate volatilityInterest rate basis spread riskInterest rate basis spread riskSpread riskSpread riskPrepayment riskPrepayment risk

FX rateFX rateFX volatilityFX volatility

Profit translation riskProfit translation riskCommodity priceCommodity priceForward price curve riskForward price curve riskCommodity basis spread riskCommodity basis spread risk

Economic sectorEconomic sectorInstrumentInstrumentMajor transactionMajor transaction

Market liquidityMarket liquidityLiquidity riskLiquidity risk

CorrelationRisk

LiquidityRisk

Equity Risk

Interest Rate Risk

Currency Risk

CommodityRisk

PortfolioConcentration

Mar

ket

Ris

k

Senior management is responsible for managing a wide variety of risk

Page 6: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Operational Risk ManagementOperational Risk Management

ORM ProcessOperational Risk Manager

EXECUTIVE BOARDEXECUTIVE BOARDAudit CommitteeAudit Committee

Formal ReportingEscalation

InformationSecurity

BusinessImpact

Analysis

Audit &Compliance

Fraud&

InvestigationsProgramme

Risk & Change

Risk Assessment and Data Collection Internal and External DataLegal and Regulators

Risk Assessment and Data Collection Internal and External DataLegal and Regulators

Corporate Governance Process

Business Continuity – Safety Net

Page 7: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Why Me?Why Me?

Page 8: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

8

3.5 million desktops

20 billion km data lines

North America

Latin America

Africa

Europe

Australia

Korea

Singapore

Japan

Operations:7 x 24 hours

Why EDS?Why EDS?

Page 9: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM
Page 10: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Agenda

Page 11: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Agenda

Page 12: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM
Page 13: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Why BCM?

Sarbanes-Oxley

Money Laundering

Basel II – CAD III – Solvency 2

IAS 32/39 Accounting for Financial Instruments

Ratings agencies

Insurance …

Governance ….

Page 14: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Why Operational Risk Management ? Why Operational Risk Management ?

Page 15: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

What attracts the attention of Execs? What attracts the attention of Execs?

Page 16: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

What lessons can my organisation learn?

What questions do I need to ask to determine the robustness of my organisations BCM?

Executive perspective:

Page 17: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Sequence of Unplanned Event

Resumption Time

Objective

Minimum Acceptable

Performance Requirement

Recovery

Ou

tpu

t

Time

Event

Repair/Replacement Time

Resumption

Response

Plan

Implemented

Page 18: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

But don’t forget to ask about ….. But don’t forget to ask about …..

Creep ……………..

Page 19: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Dependence on Suppliers ….….. Dependence on Suppliers ….…..

Creep ……………..

Page 20: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Challenger ….. Lessons Challenger ….. Lessons

Communicate withPress and Media

Understand and Communicate

Risk

Page 21: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Ferries across to Manhattan were virtually the only form of transport still operating at normal levels

The FirstEnergy operator said: "We have no clue. Our computer is giving us fits. We don't even know the status of some of the stuff around us."

FirstEnergy's chief executive Peter Burg has denied wrongdoing.

Page 22: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

1810 BST: An alarm indicates a fault on a transformer at the Hurst substation in Kent

1820 BST: Transformer switched off but power still able to flow into London through other circuits 7 minutes later: Another fault occurs stopping flows on a 275,000 Volt underground cable between the New Cross and Wimbledon substation. Power black-out follows

1900 BST: Problem fixed and full power restored

Page 23: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

2000: Nuclear chief quits over safety scandal

British Nuclear Fuels (BNFL) has confirmed its chief executive, John Taylor, has resigned over the safety scandal that has attracted severe criticism from watchdogs.

A damning report published last week by the Nuclear Installations Inspectorate confirmed that some safety records relating to a shipment of uranium and plutonium mixed oxide fuel

to Japan had been faked at BNFL's Sellafield in Cumbria.

Honesty always pays ….

Page 24: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

But right and wrong may be sometimes confused!

Page 25: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

1988: Dozens feared dead in Piper Alpha oil blaze

The worst ever accident in the North Sea oilfields has left up to 168 dead. Shortly before 2200 BST (2100 GMT) last night explosions were reported on the Piper Alpha

drilling platform, 120 miles off the north-east coast of Scotland.

Practice

Test

Stress test

Page 26: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Business is operating in a more uncertain world

Today threats are become not only more serious but their profiles are changing rapidly

Governments (laws),Investors regulators rating agencies are expecting executives to “learn the lessons”

Conclusions:

Page 27: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

Executive leadership, sponsorship and activeparticipation in BCM is essential

BCM needs to be part of an overall approach to Enterprise Risk Management

Adopt Best Practice and ask the difficult questions

Thank you ….

Conclusions :

Page 28: Business Continuity & Enterprise Risk Management BCM as part of a “Compliant” Governance Programme BCS - October 2003 David Spinks – Director ORM

[email protected] + 44 (0) 7790495 435 + 44 (0) 7790495 435

[email protected]

[email protected]