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8/18/2019 Business and Dining Etiquettes
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BUSINESS AND DINING
ETIQUETTES
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G*EETINGS AND INT*+DUTI+NS
• on"ey warmth and re!pect throu(h e-pre!!ion of theeye
• A (enuine !mile i! preferred any day
• .ho to introduce /r!t0
– Introduction! are (uided by hierarchy 1 a per!on of le!!erauthority i! introduced to the per!on of (reater authority
– Bo!! to a client
– iti2en to a (o"ernin( o3cial
– Introduce a party (ue!t to the (ue!t of honor
• Be con/dent and !how openne!! throu(h body lan(ua(e
• 4and !ha)e!
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5E*S+NA6 G*++7ING AND 8+*7A6
D*ESSING
• 4air
• 8ace 1 beard!
• 4and!
•
5er!onal hy(iene• 8ormal dre!! code
– Neutral and con!er"ati"e color! of pant! and !hirt!
– Bu!ine!! !uit!• Steel (rey, blue, blac) or brown
– Do not wear a !hort#!lee"ed !hirt under the !uit
– Tie! 1 coord color! and well )notted 6en(th of tie 1 tip ofthe tie to reach bottom of the belt buc)le 7edium width,!il) tie!
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5E*S+NA6 G*++7ING AND 8+*7A6
D*ESSING
• 8ormal dre!! code0
– Shoe! 1 coord with clothe!
– Belt 1 Blac)9brown 1 matchin( the !hoe Small !lee) !teelbuc)le 6eather
– Soc)! 1 lean and color coord with trou!er! Soc)! aree-ten!ion of trou!er! 6en(th 1 when cro!!#le((ed no :e!hto be "i!ible
– 4and)erchief 1 .hite, cotton, (ood $uality
– .allet 1 Slim leather wallet of (ood $uality
– ;ewellery 1 6e!! i! more u
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BUSINESS ASUA6S
• U!ually worn for o3ce partie! or while ta)in( client!out for dinner
• 7ay al!o wear on 8riday!, where acceptable
• Be aware of your or(ani2ation=! dre!! code
• +3ce wear the!e day! ha! become more ca!ual and
comfortable
• Bu!ine!! i! a rela-ed !tyle of dre!!in(0 mi-in( ca!ualelement! with !mart ba!ic! and !till loo) profe!!ional
• No loud print! and color! No tie• Shirt! with open, collar!, cotton trou!er! !uch a!
)ha)i!, chino!, corduroy! and linen !lac)! 1 allappropriate for o3ce
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BUSINESS ASUA6S
• 7a)e !ure 1 wa!hed, well /tted and ironed
• Sport! >ac)et in na"y#blue, dar) (rey or blac)
in the winter!
• 7occa!in! loo) (ood with )ha)i! or corduroy!• No !port! !hoe! to o3ce
• 7u!t a"oid wearin( t#!hirt! with lo(o or!tatement! or torn >ean! and re"ealin(
clothe! in o3ce
• hec) your !chedule for the day at the timeof decidin( your clothe!
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BUSINESS ASUA6S
• Dre!! more con!er"ati"ely a! a !i(n ofprofe!!ional re!pect
• Better to be o"erdre!!ed than bein(
underdre!!ed• Don=t be cau(ht inappropriately dre!!ed
• 8or women 1 ma)e up !hould be li(ht andcarefully applied
• ?eep nail! trimmed and clean
• .omen to wear medium#heeled !hoe! @to C inche!
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.+*? 56AE ETIQUETTE
• A notice !een in an o3ce0 – Thi! department re$uire! no phy!ical
/tne!! pro(ram E"eryone (et! enou(h
e-erci!e throu(h0• ;umpin( to conclu!ion!
• 8lyin( oF the handle
• *unnin( down the bo!!
• Dod(in( re!pon!ibility
• 5u!hin( their luc) and
• ?ni/n( friend! in the bac)
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*ES5ET TI7E
• Ne"er, ne"er, ne"erH be late
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.+*?56AE ETIQUETTES
• Body lan(ua(e
• E"eryday courte!ie!
• .a!hroom eti$uette!
• 7ana(in( con:ict 1 be careful not to bebranded a! a di3cult per!on
• *ecei"in( "i!itor! in o3ce
• Telephone eti$uette!• ell phone eti$uette!
• 7eetin( eti$uette!
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DINING ETIQUETTES
• .hen in doubt, follow the lead of theho!t Be a (ood ob!er"er and $uic)learner
• 7a)in( noi!e with cutlery, chewin(while !pea)in( and blowin( on the!oup 1 N+
• ?now when it i! time to eat and tal)
• hew with the mouth clo!ed
• Eat in !mall bite! or portion!
• Silence 1 when new di!h !er"ed
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TAB6E SETTING
• Table !ettin( i! the layout of croc)ery and cutlery re!ol"in(which to#implement#for#which#di!h dilemma
• General rule 1 Start from the out!ide and wor) inward!
•
*i(ht – *ound !oup !poon 1 far ri(ht
– Butter )nife
– 8i!h )nife or medium !i2ed )nife
– ?nife for meat
• 6eft – Small for) for alternati"e or additional !tarter 1 far left
– 8i!h for) or for)
– 8or) for meat
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TAB6E SETTING
• Top – De!!ert !poon
– 8or)
• All for)! and !poon! placed with hollow up
• All )ni"e! placed with !harp end facin( inward!
• Two to four (la!!e! of "ariou! !hape! at the top ri(hthand corner
– 6ar(e (la!! for water – Small one for !oft drin) or
– Two additional (la!!e! for wine! 1 white and red
– Neare!t (la!! i! the /r!t to be u!ed
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TAB6E SETTING
• Nap)in – 5ut nap)in on lap a! !oon a! !eated
– Nap)in meant to catch food fallin( into
one=! lap or for dabbin( the crumb!from one=! lip!
– Ne"er u!e nap)in to wipe the face or
no!e or in cleanin( of cutlery
• utlery awarene!!
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TAB6E SETTING
• Eatin( con!ideration! – ?eep your elbow! oF the table when
eatin(
– Alway!, !ometime! and ne"er0• .ri!t! may be alway! "i!ible
• 8orearm! may be !ometime! "i!ible
• Elbow! !hould ne"er be "i!ible on the table
– Brin( food to mouth, not mouth to food
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TAB6E SETTING
• hew $uietly, mouth clo!ed and don=t tal) witha full mouth
•
Eatin( !oup
• Brea)in( Bread
• 7ana(in( di3cult food – Be!t to a"oid di3cult to eat food! at a bu!ine!! meal
– .hen no choice 1 follow the ho!t
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D+=!
• Get prepared to be con"er!ational
• .hen dinin( !it up !trai(ht and drin) from thewater (la!! to your ri(ht
•
ut one bite at a time and in !mall portion!• Be polite to the waiter 1 plea!e, than) you
• Dinin( i! not a race to !ee who can /ni!h /r!t1 eat at the pace of the ho!t or ho!te!!
• Snee2in( or cou(hin( 1 turn your head awayfrom the table and co"er the mouth
• Turn oF cell phone upon enterin( dinin( area
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D+N=T!
• Do not ma)e !lurpin( @!uc)in( or yummy!ound! Eatin( !hould be !oundle!!
• 5er!onal relation!hip!, recent partie!,
politic!, !port! or reli(ion !hould bea"oided a! topic! of !mall tal)9di!cu!!ion
• A"oid di!cu!!in( dietary re!triction! anddownplay per!onal food preference!
• A"oid ha"in( more than one to two drin)!@alcohol 1 )now your limit!
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D+N=T!
• Do not u!e toothpic)! without co"erin( themouth
• Do not eat a! if thi! i! your la!t meal 1 eat li)e
a human, not li)e a wolf or a bird• Do not lea"e per!onal belon(in(! on the table
• Do not ar(ue o"er the chec) or to pay the tipthe ho!t mu!t ta)e care of both
• Do not ha"e !oup directly from the bowl Donot dip food into the !oup
• Do not !mo)e durin( the meal
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A BAD GUEST
• The one who arri"e! "ery late and ha! notinformed the ho!t before
•
.hen one i! outra(eou!ly dre!!ed or poorlyand drably dre!!ed
• .hen one ma)e! one!elf i!olated
• .hen one doe! not mi- with the oppo!ite(ender and (et the (roup! to mo"e to(ether
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A BAD GUEST
• .hen one ho(! the con"er!ation, (i"e!opinion! on e"erythin( and u!e! theword JI= many time!
• .hen one demand! food that i! notthere or i! aller(ic to e"erythin( coo)ed
• .hen one (et! drun), !lur! and !way!and tal)! too much
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*+SS#U6TU*A6 +NSIDE*ATI+NS
• Eti$uette i! 1 the form!, manner! and ceremonie!e!tabli!hed by con"ention a! acceptable or re$uired in!ocial relation! in a profe!!ion or in o3ce life
• *eally about re!pect, (ood manner! and (ood beha"ior
• ?now the "alue!, eti$uette and protocol! of diFerentculture!9countrie!
• orporate eti$uette i! about the other per!on=!!en!iti"itie! and !en!ibilitie! 1 not about bein( corrector incorrect