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Building Trust in New Mobility Crissy Ditmore, Director of Strategy

Building Trust in New Mobility - maas-market.com

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Building Trust in New MobilityCrissy Ditmore, Director of Strategy

2 CUBIC PROPRIETARY | Overview

NextCity® TRENDS

RIDE HAIL – FRIEND OR FOE

Ride hailing creates 2.8 vehicle-miles

for every mile of personal car travel it

takes away.

https://www.crainsnewyork.com/article/20180725/TRANSPORTATION/180729944/ride-sharing-causesfar-more-city-traffic-than-it-prevents-report

3 CUBIC PROPRIETARY | Overview

BUILDING TRUST

Trust markers together with algorithms

may be able to produce trust scores,

which can be shared to remove some

of the barriers to shared mobility

4 CUBIC PROPRIETARY | Overview

EX: CA REGULATIONS FOR SHARED USE DRIVERS

http://www.traffic.511.org/carpool-vanpool/vanpool/enterprise/DMV-medical-exam-requirements

5 CUBIC PROPRIETARY | Overview

REAL-TIME

PASSENGER

INFORMATION

• Answers the question “Where’s My

Bus?” for riders

• Optimizes Agency Operations

CUBIC PROPRIETARY | Overview6

IDENTITY MANAGEMENT

Choice, convenience, and interoperability

will be key to successful identities

management, ensuring that seamless

end-to-end journeys can occur

irrespective of the operator

7 CUBIC PROPRIETARY | Overview

https://www.ifc.org/wps/wcm/connect/ec101088-8a12-4994-9918-14455b8e2cd9/00418+IFC+DTE+Report_Complete_Layout+Final2-pxp.pdf?MOD=AJPERES

https://www.sciencedirect.com/science/article/pii/S0967070X1730286X

PERCEPTIONS OF SAFETY

In scenarios where riders share

driverless vehicles, that (safety)

perception suffers, especially when it

comes to women.

8 CUBIC PROPRIETARY | Overview

ARCHICULTURE- DESIGN A CULTURE OF SHARING

• To effectively manage trustworthiness, Tools would ideally need to

asses trust on several levels:

– Institutional: which looks at typical identity checks, such as passports,

driver’s’ licenses, and ID cards

– Community: which considers the communities that users may share

with others which engender trust, e.g., employers, schools, universities,

sports clubs or volunteer organizations

– Peer-to-Peer: which directly and indirectly link to trusted peers and

their networks

9 CUBIC PROPRIETARY | Overview

MAAS MATURITY MODEL

Integration of Societal Goals

Policies, Incentives, etc…4

Integration of the Service Offer

Bundling/Subscription, Contracts, etc…3

Integration of Booking and Payment

Single Trip – Find, Book and Pay2

Integration of Information

Multimodal Travel Planner, Price Info1

No Integration

Single, Separate Services0

• An integrated system that is

scalable to include other agencies

and modes

• Offers a new range of

convenience for MTA customers

• Contactless bankcards and mobile

ticketing

• Available for all modes of

transportation

Thank [email protected]

+1 619-980-0523

@FabCityCrissy