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Building a successful outcomes culture
Presenters:Amit Padhiar & Robert WojtaszekProgram Managers
Practice Development Centre
Develop evidence-based guided case management systems that seek to improve the lives of vulnerable children and families.
Key challenges• Staff weren’t sure about their contributions
• RBA was not integrated in day to day work
• Only some staff had formal RBA 101 training
• Staff weren’t sure about the RBA terminology/framework
• Outcomes were a once a year Planning Day focus
Team Surveys & Scorecard
Our Service StructureBarnardos Australia’s
Vision
Barnardos Organisational
Strategy
KRA 1 – Stability & Belonging
PDC Program Outcomes
PDC Performance
Measures
PDC Day to Day Actions
Team Meetings
• Weekly ‘stand-up’ meetings
• Monthly PDC Centre / Manager meetings
• Quarterly Strategic Planning Meetings
Top Tips• Sequence / Structure:
– Program & Individual Level
• Staff (teams)
• Statistics / Data
• Stay focussed
