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Build an Engaged Community on LinkedIn Washington State HR Council

Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

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Page 1: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Build an Engaged

Community on LinkedInWashington State HR Council

Page 2: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Benefits of LinkedIn

Share content

Find answers

Post and view jobs

Make business contacts

Post & view training opportunities

Establish themselves as industry experts.

These groups have the potential to be a meaningful resource for their members, and a powerful tool in growing and strengthening local SHRM chapters.

Page 3: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Start Learning About Groups

LinkedIn Help Center –

https://help.linkedin.com/app/answers/detail/a_id/1164/~/groups---getting-started

Creating a Group

Inviting People to Join Group

Managing a Group

Sending Announcements to Group Members

Approving and Pre-Approving Group Members

Adding or Editing a Logo for Your Group

Using the LinkedIn Logo

Deleting Group Conversations & Comments

Page 4: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

LinkedIn Groups

Recent BIG changes to LinkedIn Groups?

https://help.linkedin.com/app/answers/detail/a_id/61173/

LinkedIn Groups: A Moderator’s Field Guide can be found at:

https://smallbusiness.linkedin.com/content/dam/smallbusiness/

marketing/static-assets/pdf/linkedin-groups-ebook.pdf

Page 5: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Begin with a Plan

Begin with a plan but react

to your members based on

their actions

Don’t be afraid to change

course based on member

engagement or the lack of

You can’t keep doing more of

the same and expect

different results

Page 6: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Stay Focused

Your managers and moderators serve to maintain the group’s

focus, guiding discussions and removing distractions.

What is the common theme of your

group?

Are your discussions mostly

strategic, tactical, or a mixture of

both?

What makes this group unique

amongst competing groups?

Page 7: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Assign Ownership and Duties

Group managers have many of the same functions as

owners, but they cannot close or transfer ownership of

the group.

Group moderators can monitor discussions, moderate

comments, and feature discussions.

Group owners control membership,

discussions, settings, subgroups, rules

and more.

Page 8: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Managing the Group

Page 9: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Group Policy

Who is your group’s target audience? State the goal of

the group at the beginning of your policy.

What posts will be grounds for moderation or removal?

Keep this explanation short – you want to have an open

discussion, but within the confines of your stated goals.

What disciplinary actions will be enforced? In most

cases, moderators will ban offending members. You can

institute a warning process, but it’s a best practice to be

strict with offenders.

Page 10: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Sample Group Policy

Is available on the

Washington State Council's

website and can be

accessed at the following

link:

http://tiny.cc/3ccw4x

Page 11: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Expertise in Engaging Environment

Provide valued discussion and content for members – not to

merely promote your chapter’s products or services

Develop a content calendar

Catalyst for thought leadership and

community

Allow members to ask open-ended

questions to each other and suggest

tools and resources that might help

their business

Page 12: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Build Personal Branding

Highlight your top

contributors

Score your group content

and promote top

contributors

Prominently feature

manager’s choice

discussions you want

members to see

Page 13: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Stay Top of Mind

Congratulate group members on anniversaries and

promotions (and wish them Happy Birthday)

Set up to receive alerts anytime there is a post or comment

Welcome members with auto alerts

Drive repeat traffic with weekly

highlights of existing members

Send Announcements

Page 14: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Send Announcement Feature

Page 15: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Speak in the Member’s Language

Don’t intimidate with jargon

Don’t annoy members with

fluffy content or anything too

promotional

Lead the conversation, at

least initially

Page 16: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Devise a Plan to Attract Group Members

Utilize your own existing connections

Leverage existing membership

Welcome packet to new members

with invitation to join LinkedIn group

Include link in other communication

and on the chapter website

Easy to find and simple to join

Page 17: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

A Little Secret About LinkedIn Groups

Page 18: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Summary Begin with a Plan

Stay Focused

Assign Ownership and Duties

Have and Share a written Group Policy

Use the groups expertise to create an Engaging Environment

Build Personal Branding

Stay Top of Mind

Speak in the Member’s Language

Devise a Plan to Attract Group Members

Page 19: Build an Engaged Community on LinkedIn · Community on LinkedIn Washington State HR Council. Benefits of LinkedIn Share content Find answers Post and view jobs Make business contacts

Thank You!

The webinar has been recorded and will be

made available for viewing on the

Washington State HR Council’s website

http://wastatecouncil.shrm.org/ .

For additional information or questions

please contact Melissa Faith,

Communications Director of WSHRC at

[email protected] .