Budgeting&Planning Deloitte

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    Perspectives on Budgeting and

    Forecasting

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    Agenda

    Planning, Budgeting and Forecasting Processes

    Tool Landscape

    Contacts

    2Copyright 2009 Deloitte Development LLC. All rights reserved.

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    Performance Managementis a top priority

    76% say measuringprofitability constraint is top

    Improving financialprocesses is a top concern

    CFO Priorities in 2009 (Gartner survey)

    3Copyright 2009 Deloitte Development LLC. All rights reserved.

    Integration of Performanceand Risk Management is agrowing trend

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    Top performing companies employ world-class performance managementprocesses

    The Sherwin-Williams Company (1) Renault SA (2) Hilton Hotels (3) Continental AG (4) SABMiller plc (5) British American Tobacco (6) Reynolds American, Inc. (7) Nexen inc. (8) KBC Group (9) The Royal Bank of Canada (10) Moodys Corporation (11) Anglo Irish Bank Corporation (12) Thermo Fisher Scientific Inc. (13) Becton, Dickinson and Company (14) WellPoint, Inc. (15) Humana Inc. (16) Textron Inc. (17) AktiebolagetSKF (18) Atlas Copco AB (19) Volvo AG (20) Autodesk Inc. 21

    5 Year Total Shareholder Return vs. Industry Performance

    4Copyright 2009 Deloitte Development LLC. All rights reserved.

    Performance Management Related Benefits Experienced By Top Performing Companies

    Through the implementation of world-class performance management processes, these companies are able to:

    Align corporate goals and business strategy

    Make better and more effective business decisions

    Effectively communicate strategic objectives throughout theorganization

    Provide increased visibility into all elements of the plan

    Quickly respond to changes in business conditions

    Increase accountability to plan accuracy

    Tie business strategy to measurements and metrics

    Simplify and standardize reporting to focus only on metricsthat matter

    . Cognizant Technology Solutions (22) KoninklijkeKPN NV (23) Telekom Austria AG (24) Constellation Energy Group (25) Fortum Corporation (26)

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    Many elements of todays business environment highlight the need for amore effective planning process

    Pressures & challenges Impact on current environment

    Regulatory Increasing regulatory oversight and scrutiny Increased need for financial transparency

    Migration from well-controlled lagging indicators

    to more leading indicator focus

    Financial

    community Difficulty in raising capital due to credit

    market constraints

    High returns demanded by investors

    Reliance of shareholders and analysts onforward-looking projections and indicators

    Increased need for accuracy and defensibility

    of forecasts and budgets

    5Copyright 2009 Deloitte Development LLC. All rights reserved.

    Markets

    and

    customers

    Increased competition for customers

    impacting retention and pricing

    Increased pressure and emphasis on

    profitability and cost reduction

    Increased need to understand customer and

    product profitability

    Businessoperations

    Need to efficiently integrate new acquisitionsand business models

    Increased need to align business operations

    with corporate strategy

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    Ineffective performance management can lead to failure to achieve anorganizations strategic objectives

    Despite acknowledging the desire to better manage performance, organizations continue to struggle with

    issues that prevent them from achieving long-term strategic objectives

    No clear accountability of operationalmanagers for targets

    Reporting and analysis efforts fail to highlightpotential issues in a timely manner

    Targets, where set, are not aligned to thestrategy and value creation

    Long-range planning activity does not relateto the strategy

    Symptoms of ineffective performance management

    6Copyright 2009 Deloitte Development LLC. All rights reserved.

    xecu ve an s a e av or s no n ne wachieving performance measure goals

    Data exists across multiple systems with nostandard set of business definitions acrossthe enterprise

    Inability of existing technology to effectively

    manage and analyze performancemanagement data

    esources are oun n pro ec s w c arenot top priority to execute corporate strategy

    Strategic objectives, initiatives and individualtargets are not aligned nor clearlycommunicated across the organization

    The budget process is time consuming and

    does not result in the effective deployment ofcompany resources

    Tackling the symptoms individually will prevent the resolution of long-term issues. Instead, the

    root causes should be addressed through the adoption of a performance management framework

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    Deloittes Performance Management Framework

    Strategy

    Intervention

    Strategy

    Intervention

    Forecasting

    Strategic Planning

    Development of vision

    Determining strategic objectives

    Identifying strategic initiatives

    Identifying threats to achieving strategic initiatives

    Identify and manage enterprise risks impactinginitiatives

    Agreeing on desired results (i.e., performancemeasurement targets)

    Establishing multi-year, high-level financial and

    operational targets

    Business Planning

    Translation of strate into annual business unit

    Intervention (Forecast)

    Acting on the information

    Decision Making, Investigation,

    Reformulation of strategy, changeprocesses, risk response, start newactivity

    Forecasting

    Understanding the near future

    Draws on known facts and realistic estimates ratherthan setting a course

    Scenario planning and what-if analysis on critical riskfactors

    Risk threshold recalibration if needed

    7Copyright 2009 Deloitte Development LLC. All rights reserved.

    PlanningPlanning

    Budgeting

    Operational

    ReportingManagement

    Reporting

    External

    Reporting

    Analysis

    Value

    Creation

    Reporting Financial variance reporting and monitoring

    Close, management & statutory financial reporting

    Risk dash boarding and regulatory compliance reporting

    Operational reporting and monitoring (i.e. status of key business planinitiatives)

    Analysis

    Analysis of performance measurement gaps

    Ad hoc financial analysis

    Analysis of systemic and enterprise risk

    Analysis of operational progress againstplanned initiatives

    Determination of corrective actions

    Performance Measurement

    Reporting and monitoring of key, balanced performancemeasures (KPIs and associated KRIs) that reflect desiredresults of strategic plan

    Communication of results of corporate and functionalscorecards (performance and risk) throughout theorganization

    action plans (projects and initiatives)

    Identification of business unit performancemeasurement targets (i.e. KPIs)

    Identification of risks to achieving performancemeasures (i.e. KRIs)

    Development of annual operational and capitalspending envelopes

    Budgeting & Performance Target Setting

    Identification and prioritization of capital

    projects to develop capital budget Translation of business plans and capital

    budget into operating budgets (based ondefined business model)

    Translation of business unit performancetargets to operational performance targets(i.e. KPIs)

    Translation of business unit risk thresholdsto operational risk thresholds (i.e. KRIs)

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    What drives performance in the companys market and in the companys operations? How much should we invest in new products vs. line extensions?

    How will an ERP impact operational effectiveness and efficiency?

    Should we hire twenty new sales people or build a new warehouse?

    How much investment should be shifted to those initiatives with the greatest promise?

    Business sustaining vs. Business growth

    Our view is that the planning process should raise questions and provideanswers that are core to the business

    8Copyright 2009 Deloitte Development LLC. All rights reserved.

    What key performance indicators would best measure progress towards strategic goals?

    Outcome/Risk Measures Revenue, Earnings Per Share

    Process Measures Cycle Time, Number of Hand-offs

    Predictive Measures Unemployment, Consumer spending, Fuel cost, Commodity

    prices

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    Planning/Budgeting is a top-down, bottom-up process with multiplestakeholders

    Analyze Consolidated

    Results

    (e.g., pro-forma financials,KPIs, risk modeling)

    Finalize Changes and

    Approve Plan

    (e.g., tweek plan; obtaincommitment)

    CFO and Executive

    Management

    Top Down Executive

    Guidance and DirectionTop Down Plan Finalization

    Define Financial and

    Operational Targets

    (e.g., ROIC, ROE,EBITDA Margins)

    Create Strategic Plan

    (e.g., shareholder value,

    investment portfolio)

    9Copyright 2009 Deloitte Development LLC. All rights reserved.

    Start Planning Cycle

    Push Targets Down to

    Actionable Level

    (e.g., Communicate targets,

    assess implications)

    Create Detailed Plan

    (e.g., driver based modeling,

    approval based workflow,

    scenario planning)

    Validate Plans and

    Consolidate Results

    (e.g., verify plan

    assumptions, check results

    for reasonableness)

    End Planning Cycle

    Financial Planning & Analysis

    Business Units

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    More standardized

    Enterprise-wide

    processes Use of web-enabled

    Planning processfully integrated withstrategy

    Real-timeforecasting and

    Develo in

    Defined

    Advanced

    Leading

    Developing a Leading Practice Capability

    Companies typically mature from an unstructured planning process toward a more matureand structured process. The development often follows a path such as this:

    10Copyright 2009 Deloitte Development LLC. All rights reserved.

    No formal planningprocess

    No planning tools

    Inadequate

    communication Purely financial plan

    Inconsistentprocess

    Basic tools (e.g.Excel)

    Ad hocspreadsheets

    Highly manualprocess

    processes

    Some integrationacross BUs

    Reliance on ERPsystem as planningtool

    Little analytics

    budget tool

    Rolling forecast andother advancedprocesses

    per ormancemonitoring

    Compensationlinked to results

    Emerging

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    Leading organizations are adopting a number of effective solutions toimprove their planning processes and enhance their value

    Key performance indicators

    Rolling forecasts

    Identification of the most significant measures of business performance

    Key Benefit: better alignment between strategy and execution

    Expansion of forecast horizon beyond current fiscal year

    Key Benefit: better insights into market conditions and expectedperformance

    Development of planning models based on major internal and external

    11Copyright 2009 Deloitte Development LLC. All rights reserved.

    Driver-based planning

    Capital allocation

    Focusing capital spend on projects or initiatives that drive value

    Key Benefit: better return on investment for key initiatives

    Key Benefit: more accurate plans and better insight into performancedrivers

    Scenario Analysis Using various assumptions to gauge bottom line impact

    Benefit: better decision-making that includes consideration of all businessscenarios

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    Blow-up the Budget!

    Leading organizations are beginning to move from a rigid, annual budgeting process that typically is

    painful and causes undesirable behaviors to a rolling forecast:

    can be

    replacedwith this...

    but only if

    changesmade...

    Internally focused, historicalperspective, bottom-up plandevelopment

    Multiple lines of targetsprovided, but not formal firmtargets (e.g., revenue)

    Multiple iterations of detailedbudget preparation

    Forward looking, more market-based, externally-focused, top-down planning

    Less overall effect

    Few top-down targets

    Fewer iterations and less detail

    churn at sites

    Fewer data lines sent to

    Changes made to current plan,process and philosophy

    Timely and complete targets

    Reduced data elements

    Improved data collection tools

    Close linkage with other planningprocesses

    Continuous planning

    Required ChangesTypical Rolling ForecastTypical Annual Budget

    12Copyright 2009 Deloitte Development LLC. All rights reserved.

    With Rolling Forecast, the need for budgeting is minimized or eliminated while producing amore externally-focused, market-sensitive process

    A rolling forecast willincrease the planningworkload

    otherwise...

    levels

    Excessive handoffs

    Spring and Fall plans areseparate activities

    Forecast focus is only oncurrent year

    Fall plan process results inlarge spike in workloads

    Incompatible systems/softwareused throughout

    corpora e

    Tightly linked to strategy

    Improved decision support

    Planning horizon refocused tolooking beyond year-end (e.g.,15 months)

    Annual Event reduced in theFall so increases continuous

    planning mind-set Improved, uniform I/T tools and

    infrastructure

    Smooth resource needsthroughout year

    Increased line managementfocus on quarterly forecasts vs.single event

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    Rolling Forecast Leading Practices

    Timely and complete targets Reduced data elements

    Efficient data collection tools

    Increased line management focus on quarterly forecasts vs. single event

    Expand the scope of forecasts to include financial and non-financial data

    4 or 5 quarters

    Simplify and focus forecasts by relying on a few measures/drivers

    Assign forecast ownership to operational units

    13Copyright 2009 Deloitte Development LLC. All rights reserved.

    Define threshold-level forecasting (i.e., scope and depth of forecast and action planning basedon predetermined thresholds)

    Define consistent methodology and timeline to complete forecasts

    Automate and leverage (e.g., modeling and scenario analysis) rolling forecasts throughinformation systems

    Link incentive compensation to plan targets and relative value changes

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    A Range of Operating Models

    Decentralized Coordinated Center-Led Centralized

    Central Group defines Central Group defines Central Group responsible

    for overall lan

    Central Group defines

    rocess deliverables

    Improving planning & forecasting often requires greater leadership from corporate to facilitate decision-

    making

    - Basic - - Leading Practice -- Immature -

    14Copyright 2009 Deloitte Development LLC. All rights reserved.

    Divisions develop all plans

    to meet schedule

    Sets schedule only

    Summarizes divisional

    plans into Corporate Plan

    Develops all deliverables

    to meet timeline/schedule

    Divisions define content &

    deliverables

    Owner of Corporate Strategy

    outputs

    Sets schedule and f inancial

    guidelines

    Integrates & coordinates

    divisional plans

    Develops deliverables within:

    Timeline & financial

    guidelines

    Divisions provide data and

    input

    Owner of Corporate

    Strategy outputs

    Overall Process owner

    Develops approaches,

    deliverable standards,

    timeline

    Develops deliverables

    within:

    Timeline

    Approach

    Guidelines

    Deliverable designs

    schedule and standards

    Divisions work within

    approach

    Owner of Corporate

    Strategy outputs

    Overall Process owner

    Develops approaches,

    deliverable standards,

    timeline

    Develops deliverables

    within:

    Timeline/Approach

    Guidelines

    Deliverable designs

    Description

    Corporate

    Planning Role

    DivisionalPlanning Role

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    The landscape of PBF tools is quickly changing

    Hyperion Planning Cognos Planning BPC PerformancePoint

    Offers true out-of-the

    box system

    integration

    Considered the leader

    in the Business

    Consistently

    recognized as the

    leader in BI analytical

    reporting

    Cognos TM1 software

    SAP planning tool

    Highly customizable

    with Excel front end,

    which simplifies user

    adoption

    Leverages Microsofts

    Analysis Services

    (similar to Essbase

    and TM1)

    Tightly integrated with

    15Copyright 2009 Deloitte Development LLC. All rights reserved.

    Management Space

    -

    approach to

    consolidating,

    viewing, and editing

    data

    Built on a centralized

    services-oriented

    architecture

    MS SQL Server

    IBM will likely leave

    as a stand alone

    application

    SAP will

    incorporate into Net

    Weaver architecture

    Oracle integrated

    into OBIEE, Siebel,

    or other Oracle

    products

    Will continue to

    market low cost

    solution to mid-

    market

    Future Direction

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    Vendor Overview SAP BPC

    Developer and provider of analytic portal-based budgeting, forecasting and reportingProduct Offerings Highlights

    SAP-BPC (Formerly OutlookSoft)

    Current product is basically OutlookSoft 5.0 ,

    designed for consolidation, financial planning,

    and scorecarding based on a Sequel Server

    Architecture

    Next generation to be released in fall 2008 will

    include similar capabilities, but be integratedwith SAP Netweaver platform

    SAP-BPC

    Web centric messaging and portal positioning

    which supports collaborative, dynamic

    processes

    Provides workflow for managing the

    submission and approval of budgets, forecasts

    and plans

    Ca able of mana in com lex calculations with

    16Copyright 2009 Deloitte Development LLC. All rights reserved.

    SAP-IP (Integrated Planning)

    Netweaver based planning product released in

    Fall 2006

    Primary focus is on planning and forecasting

    Though both products provide similar functionality IP

    is generally considered more robust and scalable,

    while BPC is consider more flexible and user friendly

    complete Excel integration

    Reporting is limited and lacks formatting

    flexibility

    SAP-IP

    Robust planning and forecasting capability

    Complete integration with SAP Netweaver and

    BI environment

    Highly scalable

    Limited installations

    Complete dependence on IT for support, no

    forward deployed or self-service administration

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    Vendor Overview - Cognos

    Cognos is a leader in the business intelligence and analytics space coupled with business performancemanagement capabilities

    Product Offerings Highlights

    Cognos Planning

    Analyst is a localized modeling and analytics

    product

    Contributor is a web-based data collection and

    modeling product

    Cognos TM1

    Cognos 8 allows for integration of Cognos BI products

    but limited integration of Cognos financial products

    Ease of developing planning functionality by using built-

    in-functions (BIFs) or the Analyst product that does not

    require programming knowledge

    OLAP engine

    17Copyright 2009 Deloitte Development LLC. All rights reserved.

    Real time response to calculations, analytics with

    write-back capabilities, simple modeling

    Cognos Controller (for consolidation & related reporting)

    Cognos Report Studio and Query Studio (ad hoc

    querying, production report templates)

    Cognos PowerPlay/Analysis Studio (BI, analysis)

    -

    the client which may compromise performance of large

    cubes if client processing limitations exist

    TM1 uses 64 bit technology and stores cube in memory

    for quick response times

    Integrate with Microsoft Excel, PowerPoint and Word

    through Cognos Office Connection

    Web or Excel interfaces

    Highly configurable and flexible

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    Vendor Overview - Hyperion

    Hyperion is a leading player in the Business Performance Management spaceProduct Offerings Highlights

    Offers a suite of solutions for financial management,

    business intelligence, and data management

    Hyperion Financial Management (for consolidation)

    Hyperion Analytic Services (Essbase)

    Hyperion Planning

    Hyperion Reports

    H erion Anal zer dash board

    Hyperion Analytic Services (Essbase) is the dominant

    OLAP engine in financial analytics space offering a

    powerful and sophisticated multi-dimensional OLAP

    engine

    Hyperion System 9 serves as an integration platform

    across all Hyperion products

    Centralized architecture provides simpleradministration and deployment of the various products

    18Copyright 2009 Deloitte Development LLC. All rights reserved.

    but compromises end-user flexibility in defining rules,

    calculations, etc.

    Server-based processing

    Fully integrated with Microsoft office through

    SmartView

    Web-enabled across products

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    Contacts

    Vic KatyalPrincipalDeloitte & Touche [email protected]

    Jeff TorstensonSenior ManagerDeloitte & Touche LLP

    [email protected]

    19Copyright 2009 Deloitte Development LLC. All rights reserved.

    mailto:[email protected]:[email protected]