BT Verve 3010 Executive User - BT | Using the power … · BT Verve 3010 Executive Digital Cordless Telephone This equipment is not designed for making emergency telephone calls when

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710

BT Verve 3010ExecutiveDigital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails.Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networksand private switchboards in the United Kingdom.

*YOU M

UST

SUBSCRIBE TO

YOUR NETW

ORK

PROVIDER’S

CALLER

DISPLAY SERVIC

E BEFORE

YOUR VERVE 3010 EXECUTIV

E

WILL D

ISPLAY C

ALLER INFORMATIO

N.

A QUARTERLY

FEE IS PAYABLE.

UserGuide


Please open this page for an ‘at a glance’guide to your Verve 3010 Executive

1

At a glance

Digital Clarity

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R Int S

Handset

Recall button

For use withswitchboards andcertain networkservices.

Keypad

Green Phonebutton

For making andanswering calls. Also to put handset intohandsfree operation.

Menu button

Press to access your Menu options.

Display

Shows status of your handset.

Navigation button

Used to move up anddown Menu options,Directory and Calls list.

Directory button

Press to access Directory.

Red Phone button

Press to end call/return display to idle.

Secrecy button

Press to cut off yourmicrophone so your caller cannot hear you.

Int button

Press to contact otherhandsets.

Headset Port



2

Base

Power/in Use

Page

DECT

Digital Clarity

Verve 3010

Power/In use Light

Flashes when line is in use.

Page button

Press to registeradditional handsets (see page 38) also to call all handsets.


3

Menu Structure

Press OptionUse Up & Downbuttons to scrollnames

DIRECTORY NEW ENTRY

DELETE ENTRY

SHOW NUMBER

EDIT ENTRY

COPY ENTRY

COPY ALL

DELETE ALL DELETE ALL?

Press Info for calltime and date

Use Up & Downbuttons to scrollcalls

CALLS LIST Press Option DELETE ENTRY

DELETE ALL

COPY TO DIR

EXTERNALRINGERSETTINGS CHANGE MLDY Select melodyMELODY 1toMELODY 10

CHANGE VOL Select volumeOFFLOWMEDIUMHIGHPROGRESSIVE

INTERNAL CHANGE MLDY Select melodyMELODY 1toMELODY 10

CHANGE VOL Select volumeOFFLOWMEDIUMHIGHPROGRESSIVE

SelectBEEP ONBEEP OFF

KEY BEEP

Select BASE 1toBASE 4BASE AUTO

SELECT BASE

SelectAUTOTALK ONAUTOTALK OFF

AUTO TALK

Edit handset nameNAME HANDSET

SelectCONTRAST 1toCONTRAST 10

CONTRAST


4

BASE SETTING HS PRIORITY PRIORITY OFF

SelectPRIORITY 1toPRIORITY 5

SelectRING DELAY 2toRING DELAY 9

CALL BARRING SYS PIN? Select requiredbarring prefixBAR1 XXXXtoBAR4 XXXX

SYSTEM PIN OLD PIN? NEW PIN?

Press Option

CONFIRM?

REGISTRATION REGISTER HS BASE 1234? SYS PIN?

DE-REG HS SYS PIN? SelectHANDSET 1toHANDSET 5

SelectBARRING ONBARRING OFFEDITCLEAR PREFIX

RECALL MODE SelectTIMED BREAKorEARTH

DIAL MODE SelectTONEorPULSE

HOLD MUSIC SelectMUSIC ONorMUSIC OFF

Menu Structure

Indicates that the line is in use. When the icon flashes indicates that you have an incoming call or you have put an external call on hold.

Indicates that you either have an incoming internal call or you are already on an internal call.

You are in handsfree operation.

Battery icon is displayed when the battery is low.

Envelope icon indicates that there are unseen calls in the Calls list. If the icon flashes indicates that you have received new calls since you last viewed the Calls list.

� �

Quick guide to handset display icons


5

Quick guideCommonly used handset functions and settings

Switch OFF the handset (default is ON)

Switch handset ON

Switch Keyguard on

Switch Keyguard off

Make a call

Redial a number

Dial from the directory

Dial from the Calls list

Adjust handsfree volume(whilst in handsfree mode)

Adjust earpiece volume

Make internal call

hold down.

hold down.

then to scroll through the list, to dial.

to display name or number you wish

to dial, to dial.

to display CALLS LIST, ,

to display the number you want, to dial.

to increase/decrease volume.

to increase/decrease volume.

the second handset will ring.Int

��

��

�

�OK�Menu

��Dir

��

Unlock

Menu


6

In this guide

Note

There is a detailed Index at the back of this user guide, please see page 49.

At a glance 1

Menu structure 3

Quick guide to handsetdisplay icons 4

Quick guide to handsetfunctions and settings 5

Introduction 7Unpacking your BT Verve 3010 Executive 7For your records 7

Safety information 8

Setting up 9Plan the location 9

Using the telephone 12Making and ending calls 12Call timer 12In call volume 13Handsfree 13Using the Directory 14Character map 16Redial 20Secrecy 20Paging 21Internal calls 213-way calling 22

Caller Display 23Calls list 23

Handset settings 26Handset ringer melody and volume 26

Base station settings 33System PIN (Personal Identification Number) 33Call barring 34

Using additional handsets and bases 38

Registering additional handsets 38

Help 41

General information 43Guarantee 43Technical information 44Switchboard compatibility 44

Wall mounting 46Wall mounting template 47

Index 49

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.


7

IntroductionUnpacking your BT Verve 3010 Executive

If anything is missing, pleasecontact your place of purchaseimmediately.

One Verve 3010 base station

One Verve 3000 Executive handset

One power supply for the base station

One telephone line cord

One headset

Three AAA rechargeable batteries

One belt clip

Battery compartmentcover

2 screws and2 wall plugs

For guarantee purposes proof of purchase is required so pleasekeep your receipt.

Enter your system PIN code here:

For more information on yoursystem PIN, see page 33.

For your records

Date of purchase:

Place of purchase:

Helpline

If you experience any difficultieswith your BT Verve 3010Executive, please call the BTVerve 3010 Executive Helpline on08702 403180.

12

3

45

6

78

9

0

�

� ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R

Int

S

Power/in Use

Page

DECT

Digital Clarity

INT

RO

DU

CT

ION


8

Safety information

General

Only use the power supply includedwith the product. Using an unauthorisedpower supply will invalidate yourguarantee and may damage the telephone.

For the handset use only AAA NickelMetal Hydride (NiMH) rechargeablebatteries with a minimum capacity of550 mAh. Never use other batteries orconventional alkaline batteries as thiscould lead to a short circuit or destroythe battery casing.

If the keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).

Do not open the base or handset (otherthan to change batteries). This couldexpose you to high voltages or other risks.

Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.

It is recommended that advice from aqualified expert be sought before usingthis product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have apacemaker fitted you check with amedical expert before using this product.

Never dispose of batteries in a fire. There is a serious risk of explosion and/orthe release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The handset may become warm when the batteries are being recharged. This isnormal. We recommend that you do notplace the product on antique/veneeredwood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres,or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such asbathrooms.

Do not expose your product to fire,explosive or other hazardous conditions.

There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug the power and telephone line cord during anelectrical storm.

SA

FET

Y I

NFO

RM

AT

ION


9

Setting upPlan the location

Situate your product close enoughto the telephone and mains powersockets so that the cables will reach.

Make sure that it is at least 1metre away from other electricalproducts to avoid interference.

Do not situate the product in thebathroom or other humid areas.

1 Connect the base

Plug the power supply cable intothe power socket on the undersideof the base. The correct socket forthe power supply cable is clearlylabelled as such.

The Power/In use light will be litwhen power has been connectedcorrectly.

(N.B. On the Verve 3000 additionalhandset the power supply unitconnector is red.)

2 Plug the power supplyunit into the wall socket

3 Insert the batteries

Insert the three AAA rechargeablebatteries supplied, as indicatedinside the battery compartmentand slide the battery compartmentcover shut.

SE

TT

ING

UP

4 Connect the telephoneline cord to the baseand plug into the wallsocket

Ensure that each end of the linecord is fitted into the correctsocket.


10

Battery low warning

If the battery icon and the wordsLOW BATTERY appear on thedisplay you will need to rechargeyour handset before you can use it.

Battery performance

Under no circumstances should non-rechargeable batteries be used.Only use NiMH rechargeablebatteries with a minimum capacityof 550 mAh. Using inappropriatebatteries will invalidate yourguarantee and may damage thetelephone.

When the batteries are insertedthe display will show:

When the handset is placed onthe base station the display willintermittently show:

Leave the handset in the basestation for approximately 16 hoursto fully charge the batteries asthey will not be charged on receipt.

CHARGING. . .

Menu Dir

HANDSET 1

Menu Dir

Note

Any additional handsets youpurchase will need to beindividually registered with thebase station before they will workwith your BT Verve 3010Executive. See page 38 forregistering additional handsets.

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11

5 Attach the belt clip(optional)

Fit the belt clip onto the back ofthe handset if required.

Position belt clip on back ofhandset, guide and push into theslot provided and twist clockwiseuntil belt clip is secure.

Your BT Verve 3010 Executive is now ready for use.

Helpline

If you have any difficulties settingup or using your BT Verve 3010Executive, please call the BTVerve Helpline on 08702 403180.

SE

TT

ING

UP


12

Using the telephone

Note

To exit a menu at any time pressthe Back options button, this willtake you back one step. Press theRED PHONE button to cancel theoperation completely.

Making and ending calls

To make an external call

Press the GREEN PHONEbutton. You will hear thedial tone and the displaywill show the iconand EXT CALL.

Dial the number.

The Power/In use light onthe base will flash to showthat you are currently ona call.

Preparatory dialling

Enter the phone numberfirst.

If you make a mistakepress the Clear optionsbutton to erase the lastdigit.

Clear

Press the GREEN PHONEbutton to dial the number.

To end a call

Press the RED PHONEbutton.

To receive an external call

When the phone ringsthe Power/In use light onthe base will flash.

Press the GREEN PHONEbutton to answer the call

Or

If the handset is on thebase, simply lift it up andspeak. You do not need topress the GREEN PHONEbutton.

Call timer

Your handset automatically timesthe duration of all external calls,showing it on the display duringyour call and for a few secondsafter it has finished.

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To use the headset

The headset port islocated on the bottom ofthe handset.

Insert the headset pluginto the headset port.


13

To adjust the in call volume

If you want to increase or decrease the volume of your incoming call.

Press the UP or DOWNarrow on the navigationbutton to increase ordecrease the volumesetting.

In call volume

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�

Handsfree

Handsfree allows you to talk toyour caller without holding thehandset and enables other peoplein the room to listen to theconversation. Your hands are leftfree, for example to take notes.

To make a handsfree call

Press the GREEN PHONEbutton.

Press the GREEN PHONEbutton again. The displaywill show the icon.The loudspeaker willswitch on.

Dial the number.

To switch back to usingthe handset at any time,press the GREEN PHONEbutton again.

� �

To adjust the handsfreevolume whilst in handsfreemode

Whilst in handsfree mode you can increase ordecrease the handsfreevolume.

Press the UP navigationbutton to increase thevolume.

Press the DOWNnavigation button todecrease the volume.

Your new volume level willbe displayed.

�

�

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14

Place the foam cushionover the earpiece of theheadset to aid comfortwhen placed in the ear.

The earpiece needs to beinserted gently in the earso that it feels secure.

A clip is supplied on theheadset so that you canclip the headset cord onto your clothing.

To adjust the headsetvolume follow the sameinstructions as, “To adjustthe in call volume” onpage 13.

Using the Directory

You can store up to 100 names andnumbers in the telephone directory.You can enter up to 22 digits andup to 12 characters.

There are three ways to enter thedirectory. By pressing the Dirbutton, by pressing the DOWNnavigation button or by pressingthe Menu button followed by theOK options button.

The following instructions use theDir button but the procedures foraccessing and using the directoryare similar using any of the threeoptions.

To store an entry in thedirectory

Press the Dir optionsbutton.

Press the Option button.

NEW ENTRY is displayed.

Press the OK optionsbutton.

ENTER NAME is displayed.

Entering names:

Enter the name using theletters on the keypad. For example, to enter thename TOM:

Dir

Option

OK

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15

Press the 8 button, Tappears on the display.

Press the 6 button threetimes until the displayshows O.

Then press the 6 buttonto display M.

Press the Save optionsbutton.

ENTER NUMBER isdisplayed.

Enter the telephonenumber.

Press the Save optionsbutton

ENTRY SAVED is displayed,a confirmation tone willbe heard.

Press the OK optionsbutton if you wish toinsert another directoryentry.

Or

Press the RED PHONEbutton to return to theidle display.

8TUV

6MNO

6MNO

Save

Save

OK

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16

Character map

Digit Button

1 SPACE & . , ’ ! ?

A B C a b c 2

D E F d e f 3

G H I g h i 4

J K L j k l 5

M N O m n o 6

P Q R S p q r s 7

T U V t u v 8

W X Y Z w x y z 9

✱

+ – / \ > < =

#

0

9WXYZ

8TUV

7PQRS

6MNO

5JKL

4GHI

3DEF

2ABC

1

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17

To insert a pause in thedirectory

Press and hold the #button until a P appearson the display.

To dial a name and numberin the directory


Press the DOWNnavigation button to scrollthrough the names listedin alphabetical order.

Select the required name.

Or

Enter the first letter ofthe name you want e.g.for Emma, press 3 twiceto search for namesbeginning with E. Againscroll through the namesbeginning with E usingthe DOWN navigationbutton to select therequired entry.

Press the GREEN PHONEbutton. The number willbe displayed and dialled.

Dir

�

3DEF

�

To view a directory numberentry


Press the DOWNnavigation button to scroll through the menuuntil the required entry is displayed.

Or

Press the first letter of thename you are looking for.


Press the DOWNnavigation button untilSHOW NUMBER is displayed.


The number is displayed.


Dir

�

�

OK

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PH

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18

To copy a directory entry to another handset


Press the DOWNnavigation button toselect the entry you want.


Press the DOWNnavigation button untilCOPY ENTRY is displayed.


If only 2 handsets areregistered to the baseyour handset will displayCALLING HS:x. If you havemultiple handsetsregistered to the base youwill first have to select therequired handset numberbefore CALLING HS:x isdisplayed.

The handset receiving thedirectory will displayACCEPT DIR? NO/YES.

Press the Yes optionsbutton.

After a short time thehandset will showCOMPLETED beforereturning to the idledisplay.

Dir

�

�

OK

Yes

To copy the entire directoryto another handset



Press the DOWNnavigation button untilCOPY ALL is displayed.


If only 2 handsets areregistered to the baseyour handset will displayCONFIRM. If you havemultiple handsetsregistered to the base you will first have to selectthe required handsetnumber before CONFIRM isdisplayed.


The handset will displayCALLING HS:x.

The handset receiving thedirectory will displayACCEPT DIR? NO/YES.


After a short time thehandset will showCOMPLETED before returningto the idle display.

Dir

�

OK

OK

Yes

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19

To edit a directory entry


Press the DOWNnavigation button to scrollto the entry you want.


Press the DOWNnavigation button untilEDIT ENTRY is displayed.


Press the Clear optionsbutton and re-enter if youwant to make changes tothe name.


Press the Clear optionsbutton and re-enter if youwant to change thetelephone number.


ENTRY SAVED is displayedon the handset and youwill hear a confirmationtone.


Dir

�

�

OK

Clear

Clear

Save

Save

To delete an entry


Press the DOWNnavigation button to scrollto the entry you want.


Press the DOWNnavigation button untilDELETE ENTRY isdisplayed.


DELETED is displayed andyou will hear aconfirmation tone.


Dir

�

�

OK US

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20

To delete the entiredirectory



Press the DOWNnavigation button untilDELETE ALL is displayed.


DELETE ALL? is displayed.

Press the OK optionsbutton to confirm.

ALL DELETED is displayedand you will hear aconfirmation tone.

NO ENTRIES is displayedon the handset.


Dir

�

OK

OK

Redial

Your handset automatically savesthe last five telephone numbersdialled into a redial list.

To dial a number in the redial list

Press the UP navigationbutton. The last numberdialled will be displayed.

Press the UP or DOWNnavigation button to scrollthrough the redial listuntil the entry you wantis displayed.

Press the GREEN PHONEbutton to dial the number.

�

�

�

Secrecy

When on a call you can talk tosomeone in the same room,without your caller hearing.

To switch secrecy on/off

During a call:

Press the S button.

SECRECY ON is displayed,your caller will now beunable to hear you.

Pressing the S buttonagain will allow you totalk to your caller again.

S

S

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21

Paging

If you have multiple handsetsregistered to the base you can alerthandset users that they are wanted,or use this function to locate amissing handset.

To page all handsets

Press the PAGE button onthe base and all handsetsregistered to the base willring.

PAGING CALL is displayedon all handsets.

To cancel the paging call

Either

Press the RED PHONEbutton on any handset.

Or

Press the PAGE button onthe base.

Page

Page

Internal calls

To make internal calls

If want to call anotherhandset registered to thebase press the Int button.Int

If you have only twohandsets registered to thebase the second handsetwill be called directly.

To accept the incominginternal call press theGREEN PHONE button.

If there are more thantwo handsets registeredto the base the caller willhave to specify whichhandset they wish to call.The other handsetnumbers will be displayedfor the caller to select.

Press the Int button

Press the handsetnumber you wish to calle.g. 3 and the internal callto handset three will bemade.

To end the call by eitherparty press the REDPHONE button. The otherhandset involved in thecall will receive a busytone and display:

END OF CALL

Int

Note

If you only have one handsetregistered to the base stationyou will hear an error soundwhen you press the Int buttonon the handset.

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22

To transfer an external callbetween handsets

You can forward anexternal call to anotherhandset registered to thebase.

During an external call:

Press the Int button.

If there are only twohandsets registered to thebase the call will be madeautomatically to the other handset. If there aremore than two handsetsregistered you will have tospecify which handsetnumber you wish toforward the external call to(see internal calls section).

At this point yourexternal caller is put onhold and they will hearmusical tones, you cantoggle between yourexternal caller and theinternal handset bypressing the Int button.

When the called internalhandset answers you caneither speak to them orput the call throughstraight away by pressingthe RED PHONE button.Your external caller willbe connected to the otherhandset.

Int

Int

3-way calling

You are able to hold a three wayconversation between an externalcaller and two internal callers.

To make a 3-way call

When on an external callthe user has to call theother internal handsetwith an intercom call.This is done as describedin, ‘To transfer an externalcall between handsets’,opposite.

To enable the three waycalling:

Press the Menu optionsbutton.

Press the DOWNnavigation button until 3 WAY CALL is displayed.

Press the Join optionsbutton.

You can now have a threeway conversation betweenyour external caller andthe other internal handset.

Menu

�

Join

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23

Caller Display

IMPORTANT

To use Caller Display you mustfirst subscribe to the service fromyour Network Provider. A quarterlyfee is payable. For more details on BT’s Select Services call BT free on 0800 800 150.

Note

The icon will flash on thehandset display if new calls havebeen received since you last viewedthe calls list. The icon will besolid if no new calls have beenreceived since last viewing the callslist but there are still some unseencalls in the list.

If you subscribe to a Caller Displayservice you can see who is callingyou on your handset display, aswell as the date and time of theircall (unless the number has beenwithheld, is unavailable or is aninternational call).

If you have stored a name to gowith the number in your handsetdirectory, the name will bedisplayed instead.

Please ensure that you havestored the full telephone number,including the area code, otherwisethe name will not match thenumber stored in the directory.

Calls list

The Calls list contains the telephonenumbers of your last 50 callers.

Whether you take a call or not,the caller’s details are stored in theCalls list. You can display, scrollthrough, dial and copy numbersin the list.

If a call is received when the Calls list is full then the oldest entrywill be deleted automatically.

To view the Calls list

When you have new calls,the icon will flash.


Menu

CA

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24

Press the DOWNnavigation button untilCALLS LIST is displayed.

Press the OK optionsbutton. CALL 1 isdisplayed followed by the most recentlyreceived call (either thename if in the directoryor the number).

Press the Info optionsbutton to display the dateand time of the call.

Press the Back optionsbutton to get back to theCalls list.

Press the DOWNnavigation button to scrollthrough the Calls list.


�

OK

Info

Back

�

Press the DOWNnavigation button untilthe call is listed that youwant to dial.

Press the GREEN PHONEbutton. The number isdialled.

�

To dial from the Calls list




Menu

�

OK

To copy a number from theCalls list to the directory




Press the DOWNnavigation button untilyou reach the numberyou want to copy to thedirectory.

Press the Info optionsbutton.


Press the DOWNnavigation button untilCOPY TO DIR is displayed.


Menu

�

�

�

OK

Info

OK

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25

ENTER NAME is displayed.Enter the name details togo with the number.


The number is displayed,press the Save optionsbutton again if this numberis correct.

ENTRY SAVED is displayedand you will hear aconfirmation tone.


Save

Save

DELETE ENTRY is displayed,press the OK optionsbutton

DELETING... is displayed.


OK

To delete a call from the Calls list




Press the DOWNnavigation button untilyou reach the numberyou want to delete.



Menu

�

OK

�

Info

To delete the entire Calls list






Press the DOWNnavigation button untilDELETE ALL is displayed.


DELETING... is displayed.

DONE is displayed followedby NO ENTRIES.


Menu

�

OK

Info

�

OK

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26

Handset settings You can choose a range of settings to suit your personal preferences.

Handset ringer melody and volume

You have a choice of 10 melodiesand 5 volume levels. You canchange the external ringer (ringfor an external incoming call) orthe internal ringer (ring for aninternal call).

To change the externalringer melody


Press the DOWNnavigation button untilSETTINGS is displayed.


RINGER is displayed, pressthe OK options button.

EXTERNAL is displayed,press the OK optionsbutton.

The current melody willbe played.

CHANGE MLDY is displayed,press the OK optionsbutton.

Menu

�

OK

OK

OK

OK

Press the UP or DOWNnavigation button tochange the melody.

Press the Save optionsbutton when you haveselected the melody youwant.

A confirmation tone isheard.


�

�

Save

To change the externalringer melody volume

Press the MENU optionsbutton.


Press the OK optionsbutton. RINGER is displayed.

Press the OK optionsbutton. EXTERNAL isdisplayed.


�

OK

OK

OK

Menu

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27

Press the DOWNnavigation button, CHANGE VOL is displayed.


The current volumesetting is displayed e.g.MEDIUM.

Press the DOWNnavigation button to scrollthrough the volumechoices OFF, LOW, MEDIUM,HIGH, PROGRESSIVE.

Press the Save optionsbutton when you want toselect your volume setting.



�

�

OK

Save


EXTERNAL is displayed.

Press the DOWNnavigation button,INTERNAL is displayed.


The current melody willbe played.

CHANGE MLDY is displayed,press the OK optionsbutton.

Press the UP or DOWNnavigation button tochange the melody.

Press the Save optionsbutton when you haveselected the melody youwant.



OK

�

OK

OK

�

�

To change the internalringer melody




Menu

�

OK

Save

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28

To change the internalringer melody volume





EXTERNAL is displayed.

Press the DOWNnavigation button,INTERNAL is displayed.

Press the OK optionsbutton, CHANGE MLDY isdisplayed.

Press the DOWNnavigation button, CHANGE VOL is displayed.


The current volumesetting is displayed e.g.MEDIUM.

Press the DOWNnavigation button to scrollthrough the volumechoices OFF, LOW, MEDIUM,HIGH, PROGRESSIVE.

Menu

�

OK

OK

�

OK

�

OK

�

Press the Save optionsbutton when you want toselect your volume setting.



Save

To switch your handset key beeps on/off




Press the DOWNnavigation button untilKEY BEEP is displayed.

Press the OK optionsbutton, BEEP ON isdisplayed.

Menu

�

OK

�

OK

Note

The default setting is for thehandset key beeps to be ON.

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To switch ON or OFFpress the UP or DOWNnavigation button untilyour required choice isdisplayed.


You will hear aconfirmation tone.


�

�

Save

Press the OK optionsbutton, your current baseselection is displayed e.g.BASE 1.

If your handset isregistered to more thanone base press the DOWNnavigation button to selectone of the other basestations (1, 2, 3, 4, AUTO).


OK

OK

�

To select a base

You are able to registeryour Verve handset to 4bases. If your handset hasbeen registered to morethan one base you canselect which one it uses.




Press the DOWNnavigation button untilSELECT BASE is displayed.

Menu

�

OK

�

Note

If AUTO is selected the handset willautomatically link to another basewith a strong signal if the signal itis currently receiving from itspresent base becomes very poor.

When you have selected the basestation the handset will try locatingthe base, the display will showSEARCHING until it is located.

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To switch auto talk on or off

When you receive a call,you can answer it simplyby lifting the handset offthe base station. This iscalled auto talk. Whenyou switch auto talk off,all calls must be answeredby pressing the GREENPHONE button.




Press the DOWNnavigation button untilAUTO TALK is displayed.

Press the OK optionsbutton, AUTOTALK ON isdisplayed.

To switch ON or OFFpress the UP or DOWNnavigation button untilyour required selection isdisplayed.




Note

The default setting is for autotalk to be ON.

Menu

�

OK

�

OK

�

�

Save

To give the handset a name

The handsets whenregistered to the basestation are assignednumbers. You can givethe handset a name aswell as a number tomatch the user or locatione.g. Anne or office. The name can be up to 10characters long.




Press the DOWNnavigation button untilNAME HANDSET isdisplayed.


Menu

�

OK

�

OK

HA

ND

SE

T S

ET

TIN

GS


31

Enter the name you want.




Save

When you have madeyour selection press theSave options button.



To change the contrast ofthe handset display

This allows you to lightenor darken the contrast ofthe display to compensatefor the amount of light in the room. You have achoice of 10 contrasts.




Press the DOWNnavigation button untilCONTRAST is displayed.


Press the UP or DOWNnavigation button to scrollthrough the choicesavailable.

Menu

�

OK

�

OK

�

�

Save

To switch keyguard on and off

You can lock the keypadso that it cannot be used accidentally whilecarrying the handsetaround.

To switch the keyguard on:Press the Menu optionsbutton.

Press the ✱ button.

The display will showKEYGUARD ON.

To switch the keyguard off:Press the Unlock optionsbutton.

Press the ✱ button.

KEYGUARD OFF istemporarily displayedbefore returning to theidle screen.

Menu

Unlock

HA

ND

SE

T S

ET

TIN

GS


32

To reset the handset to thedefault settings

You can restore a handsetto its default settings.Registration, the directoryand the Calls list are notaffected.

Press and hold the Sbutton for ten seconds.

You will hear a beep andRESET HS is displayed


RESETTING is displayedand you will hear aconfirmation tone.

The settings after a resetwill be:

External ringer melody: 1

External ringervolume: MEDIUM

Internal ringer melody: 1

Internal ringer volume: MEDIUM

Key beeps: ON

Auto talk: ON

S

Yes

HA

ND

SE

T S

ET

TIN

GS


33

Base Station settingsSystem PIN (PersonalIdentification Number)

Your System PIN has a defaultsetting of 0000 but you may wantto change this to preventunauthorised changes to yourhandset and base settings.

If you change your PIN keep arecord of the new number bywriting it in the space provided onpage 7.

Press the OK optionsbutton. NEW PIN? isdisplayed. Enter your new4 digit PIN.

Press the OK optionsbutton. CONFIRM? isdisplayed. Enter your new4 digit PIN again.

Press the OK optionsbutton. PIN CHANGED isdisplayed.



OK

To change the System PIN


Press the DOWNnavigation button untilBASE SETTING is displayed.


Press the DOWNnavigation button untilSYSTEM PIN is displayed.

Press the OK optionsbutton. OLD PIN? isdisplayed. Enter your old4 digit PIN (factorysetting is 0000).

Menu

�

OK

�

OK

OK

OK

Handset Priority

All handsets that areregistered to the base willring whenever there is anincoming call unlesshandset priority has beenactivated. This featureallows an incoming call toring a selected handsetfirst, then after a specifiednumber of rings all otherhandsets, that areregistered to the base,will commence ringing.

BA

SE

SE

TT

ING

S


34


Press the DOWNnavigation button untilthe display shows BASESETTING.

Press the OK optionsbutton, HS PRIORITY isdisplayed.


Use the UP or DOWNnavigation button toselect the option yourequire.

Options:

PRIORITY OFF – All handsets will ringimmediately.

PRIORITY 1 – Handset 1 will haveringing priority.

Through to....

PRIORITY 5 – Handset 5 will haveringing priority.

Press the OK or Saveoptions button if PRIORITYOFF is selected.

RING DELAY x is displayed.

Menu

�

OK

OK

Save

Call barring

It is possible to prevent certainnumbers being dialled from thehandsets that are registered toyour base. This is carried out bysetting call barring prefixes. Thereare a maximum of 4 prefixes thatcan be stored.

An example of how barring operatesis as follows:•Storing 0800 as a prefix will

prevent any handset from diallinga number beginning with 0800.

•Storing 0XXX as a prefix willprevent any handset from diallinga number beginning with 0.

OK

Press the UP or DOWNnavigation button toselect the required delaybefore the other handsetsstart to ring.

Options:RING DELAY 2 through toRING DELAY 9




or

�

�

Save

BA

SE

SE

TT

ING

S


35

Press the DOWNnavigation button untilEDIT is displayed.


Enter your 4 digit prefixthat you want to bar e.g.0800 numbers.


Call barring willautomatically switch on.

You will hear aconfirmation tone and thedisplay will show:

BAR 1: 0800

Back Option


�

OK

OK

�

�

OK

Save

To take call barring off




Press the DOWNnavigation button untilCALL BARRING is displayed.

Menu

�

OK

�

•Storing XXXX as a prefix willprevent any handset from makingany outgoing call.

When a handset attempts to dial anumber that is barred the displaywill show CALL BARRED.

To store call barringprefixes





Press the OK optionsbutton. SYS PIN? isdisplayed.

Enter your System PIN(factory setting 0000).

Press the OK optionbutton.

BAR 1: XXXX is displayed.

Use the DOWNnavigation button toselect the bar you wish tostore.


Menu

�

OK

BA

SE

SE

TT

ING

S


36

To delete call barredprefixes individually






Enter your base PIN (factory setting 0000).

Press the OK optionsbutton



Press the DOWNnavigation button untilCLEAR PREFIX is displayed.


You will hear aconfirmation tone and thedisplay will show:

BAR 1: XXXX

Back Option

Menu

�

OK

�

OK

OK

�

OK


Enter your base PIN (factory setting 0000).



Press the DOWNnavigation button toselect which call bar youwant to switch off.

Press the Option button.BARRING ON is displayed.

Press the DOWNnavigation button untilBARRING OFF is displayed.


A confirmation tone willbe heard and the displaywill show:

BAR 1: XXXX

Back Option


OK

OK

�

�

OK

BA

SE

SE

TT

ING

S


37




�

SavePress the RED PHONEbutton to return to theidle display.

To switch the hold musicon/off

Before an external call istransferred to anotherhandset the call is placedon hold. When the call ison hold you can choosewhether your caller hearsmusic or not.




Press the DOWNnavigation button untilHOLD MUSIC is displayed.

Press the OK optionsbutton. MUSIC ON isdisplayed.

Press the DOWNnavigation button to selectMUSIC ON or MUSIC OFF.

Menu

Note

The factory setting is for themusic to be ON.

OK

�

�

OK

BA

SE

SE

TT

ING

S


38

Using additionalhandsets and basesUp to five handsets can beregistered and operated from theBT Verve 3010 base. This allowsyou to make internal calls betweentwo handsets while a third ismaking an external call.

Each handset can be registeredon up to four bases.

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZR Int S

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R Int S

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R Int S

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R Int S

Power/in Use

Page

DECT

Digital Clarity

Verve 3010

Registering additionalhandsets

If you purchase new handsets touse with your BT Verve 3010Executive they will have to beregistered to the base. You will needto do this before you can use them.

To register an additional Verve 3000 Executivehandset to your Verve 3010base station

Once the battery hasbeen inserted and thecover replaced the displaywill show:

REGISTER?

Menu Yes


Choose which basenumber you want toregister to e.g. Press 1 toregister to base station 1.


Enter the PIN number (factory setting is 0000).


PRESS PAGE ON THE BASE

is displayed.

Yes

1

OK

OK

1 2 3

4 5 6

7 8 9

0

�

�ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

R Int S

AD

DIT

ION

AL

HA

ND

SE

TS


39

On the base press andhold the PAGE buttonuntil the Power/In Uselight starts to flash.

SEARCHING is displayed onthe handset.

FOUND BASE is displayedwhen registration iscomplete.

The next availableinternal number (2-5) willbe assigned to thehandset. The display willshow:

HANDSET 2

Menu Dir

Page

To register a Verve 3000Executive handset toanother base station

On the handset:


Press the DOWNnavigation button untilREGISTRATION is displayed.

Press the OK optionsbutton. REGISTER HS isdisplayed.

Press the OK optionsbutton. BASE –234? isdisplayed.

Press either the 2, 3 or 4 button to select whichbase station you want toregister to.


Enter the 4 digit PIN ofthe base station you wantto register to.

Press the OK optionsbutton. PRESS PAGE ON

BASE is displayed on thehandset.

Put your base inregistration mode byfollowing the instructionsin its user guide.

SEARCHING is displayed onthe handset.

FOUND BASE is displayedwhen registration iscomplete.

Menu

�

OK

OK

2ABC

3DEF

4GHI

OK

OK

AD

DIT

ION

AL H

AN

DS

ET

S


40

To register other GAP handsets to your Verve 3010base station

Providing your handset is GAP (Generic AccessProfile) compliant, youcan register it to yourVerve 3010 base.

Put your handset inregistration modeaccording to theinstructions in its userguide.

Press and hold the PAGEbutton on the Verve 3010base station until thePower/In Use light flashes.After a short period thehandset will be registered.The Verve 3010 will allocatethe next available internalnumber to the handset.

Page

To de-register a handsetfrom a base


Press the DOWNnavigation button untilREGISTRATION is displayed.

Press the OK optionsbutton, REGISTER HS isdisplayed.

Press the DOWNnavigation button.

DE-REG HS is displayed.


PLEASE WAIT flashes onthe handset display.

SYS PIN? is then displayed.

Enter the 4 digit PINnumber of the base youwant to de-register from.


HANDSET 1 is displayed.

Press the DOWNnavigation button until therequired handset numberis displayed.


Display shows HS X REMOVED.

A confirmation tone willbe heard and the handsetwill be de-registered.

Menu

�

OK

�

OK

�

OK

OK

AD

DIT

ION

AL

HA

ND

SE

TS


41

Help

Note

If you experience any difficulties with your BT Verve 3010 Executive, pleasecall the BT Verve Helpline on 08702 403180.

Problem

Handset not registering.

You have forgotten yourbase station PIN number.

No display

Nothing happens whenyou press any button.

Possible cause

The base is not powered.

There are no batteries inthe handset.

You have changed thePIN.

The handset is notcharged.

Keyguard may beswitched on.

Solution

Make sure that thepower supply isplugged in at the baseand switched on.

Make sure that therechargeable batteries(included) are fitted inthe handset correctly.

Try entering the defaultPIN (0000). If you have changed thePIN and cannotremember the numberyou will need to contactthe BT Verve Helpline on08702 403180.

Charge or replacebatteries.

Press the Menu optionsbutton, followed by the ✱button to switch thekeyguard off.

HE

LP


42

Problem

No connection betweenhandset and base station.

Handset on the base doesnot charge.

Handset does not ring.

You cannot dial certainexternal numbers.

Your caller cannot hear you.

The incoming caller’snumber is not displayedeven though you have Caller Display.

You keep hearing an errorbeep.

Possible cause

Are you out of range ofthe base station?

Handset is not registered.

Base station is notswitched on.

Is another handset usingthe line for a long time?

Is the handset placed onthe base properly?

Are the batteries incorrectly?

The handset ringer maybe switched off.

Call barring may be set.

Secrecy is switched on.

The caller’s number hasbeen withheld.

You have pressed thewrong button in a sequence.

Solution

Move closer to the basestation.

Register the handset.

Check the mains power isconnected correctly.

Maximum charging poweris only possible when nocalls are being made.

Make sure that thehandset is placed on thebase or in the chargercorrectly. You will hear aconfirmation tone.

Check that you have putthe batteries in the rightway, you will hear aconfirmation tone.

See page 26 for how toset the handset ringer.

Switch off call barring(see page 35).

Press the S button tospeak to your calleragain.

Caller has to allow theirnumber to be sent.

Check the prompts inthe display or refer toinstructions in the userguide.

HE

LP


43

General informationGuarantee

Your BT Verve 3010 Executive isguaranteed for a period of 12months from the date of purchase.

Subject to the terms listed belowthe guarantee will provide for therepair of, or at BT’s or its agentsdiscretion the option to replace theBT Verve 3010 Executive, or anycomponent thereof, (other thanbatteries), which is identified asfaulty or below standard, or as aresult of inferior workmanship ormaterials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only applyto defects that occur within the12 month guarantee period.

• Proof of purchase is provided.• The equipment is returned to

BT or its agent as instructed.• This guarantee does not cover

any faults or defects caused byaccidents, misuse, fair wear andtear, neglect, tampering with theequipment, or any attempt atadjustment or repair other thanthrough approved agents.

• This guarantee does not affectyour statutory rights.

Within the 12 month guaranteeperiod:

If you experience difficulty usingthe product, prior to returning yourproduct, please read the Helpsection beginning on page 41, orcontact the BT Verve Helpline on08702 403180 for assistance.

In the unlikely event of a defectoccurring, please follow theHelpline’s instructions forreplacement or repair.

Outside the 12 month guaranteeperiod:

If your product needs repair afterthe guarantee period has ended,the repair must meet the approvalrequirements for connections tothe telephone network. Werecommend that you call the BTVerve Helpline on 08702 403180and ask for details of ourrecommended repair agents.

Instructions for returning the product:

If the Helpline is unable to remedyyour problem they will ask you toreturn the product. Where possible,pack the product in its originalpackaging. Please remember toinclude all parts, including linecords, power supply units, and theoriginal batteries. (Please note that

GE

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44

Telecommunications TerminalEquipment Directive(1999/5/EC). In demonstrationwith the Essential Requirementfor efficient use of the radiospectrum, the product complieswith TBR6. For a copy of theDeclaration of Conformity pleasecontact the BT Verve Helpline on08702 403180.

Switchboard compatibility

Generally this telephone may beconnected to switchboards howeverin the event of any difficultiesplease consult your switchboardService Provider.

we cannot take responsibility forgoods damaged in transit.) Pleaseobtain and keep proof of postingfrom the Post Office.

Technical information

How many telephones can you haveon the line?

All items of equipment have aRinger Equivalence Number(REN) which is used to calculatethe number of items that may beconnected to any one telephoneline.

The BT Verve 3010 Executive hasa total REN of 1.

Any other instrument provided byBT may be assumed to have aREN of 1 unless stated otherwise.

A total REN of 4 is allowed pertelephone line. (For example: ifthe BT Verve 3010 Executive isused in conjunction with threeextension telephones, each with aREN of 1, then the total REN = 4).

R&TTE

This product is intended for usewithin the UK for connection tothe public telephone network andcompatible switchboards.

This equipment complies with the essential requirements for theRadio Equipment and

GE

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45

To set the recall mode




Press the DOWNnavigation button untilRECALL MODE is displayed.


TIMED BREAK is displayed.

Press the DOWNnavigation button toselect the required recallmode TIMED BREAK orEARTH.




Menu

�

OK

�

OK

�

Save

To set the dialling mode




Press the DOWNnavigation button untilDIAL MODE is displayed.


TONE is displayed.

Press the DOWNnavigation button toselect the requireddialling mode TONE orPULSE.

Press the Save optionsbutton to confirm yourselection.



Menu

�

OK

�

OK

�

Save

GE

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46

Wall mounting

Wall

Wall plug Screw

72mm

If wall mounting your BT Verve3010 Executive, use this guide forposition.

Remove plinth from the Vervebase by gently lifting the two clipsand sliding upwards.

• Make sure that you are notdrilling into any hidden wiringand check that the power cablewill reach from the mains socketto the base. Switch the poweradaptor off at the mains andremove the adaptor plug fromits socket.

• Drill two holes 35 mm deepusing a 5 mm drill, 72 mm apartto take the wall plugs.

• Put wall plugs into the drill holesand then insert both screws.Leave 2-3mm between the headof the screw and the wall. Youare now able to mount the baseto the wall.

• Fit the base onto the two screws.If necessary, tighten or loosenthe screws for the best fit.

• Put the handset back in the base and switch the power back on atthe wall socket.

WA

LL M

OU

NT

ING


47

WA

LL MO

UN

TIN

G

Wall mounting template

72

mm


48


49

Additional handset and bases 38Autotalk on/off 30

Base station call barring 34connection 9de-register 40handset priority 33PIN 33register 38-40select 29

Batteriescharging 10inserting 9low warning 10performance 10

Belt clip 11

Call timer 12Call barring 34

delete prefix 36off 35store prefix 35

Caller Display 23Calls list 23

copy to directory 24delete 25delete all 25dialling a number 24view 23

Callsend 12external 12handsfree 13in call (earpiece) volume 13internal 21making 12preparatory 12

receiving 12redial 20secrecy 20three-way 22transferring 22

Character map 16Charge handset batteries 10Cleaning 8

Deleteall directory entries 20calls list 25directory entry 19

De-register additional handsets 40Dialling mode 45Directory 14

character map 16copy entry to another handset 18copy entire directory to

another handset 18delete all entries 20delete an entry 19dial a number 17edit an entry 19insert pause 17view 17store 14

Display icons 4

Earpiece (in call) volume 13Ending calls 12External calls 12

Guarantee 43

Handsetauto talk on/off 30beeps on/off 28

Index

IND

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50

de-register 40display contrast 31keyguard on/off 31naming 30priority 33reset 32register other handsets 38-40ringer melody 26-28ringer volume 26-28select base 29

Handset quick guide 5Handsfree 13

volume 13Headset 13Help 41Helpline 7

In call (earpiece) volume 13Internal calls 21

Key beeps on/off 28Keyguard 31

Location of product 9

Making calls 12Melody

handset 26-28Menu structure 3-4Music on hold on/off 37

Name a handset 30

On/offauto talk 30key beeps 28keyguard 31music on hold 37secrecy 20

Page a handset 21Pause – insert 17Phone socket 10

PIN 33Power connection 9Preparatory dialling 12Pulse dialling 45

Quick guide to handset functions and settings 5

Recall mode 45Receiving calls 12Redial 20

dial number in redial list 20Registering additional

handsets 38-40REN, how many phones

can I have? 44Reset 32Returning product 43

Safety information 8Secrecy 20Select a base 29Setting up 9Store entry in directory 14Switchboard compatibility 44System PIN 33

Technical information 44Telephone line cord 10Three-way conversation 22Tone dialling 45Transferring calls 22

Volumeearpiece 13handset ringer 26-28handsfree 13in call 13

Wall mounting 46template 47

IND

EX


CE compliant to R&TTEDirective (1999/5/EC)

Offices worldwideThe telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2002.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Verve 3010 Executive Issue 1 (10/02) 6.1Designed by The Art & Design Partnership Limited.

Documents

BT Verve 3010 Executive User - BT | Using the power … · BT Verve 3010 Executive Digital Cordless Telephone This equipment is not designed for making emergency telephone calls when