Broucher - Bluechip Consultants

8/6/2019 Broucher - Bluechip Consultants

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DUNS: 650497584 NCAGE: SHZ10


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www. .combluechip-consultantsinfo .com@bluechip-consultants

BluechipConsultants


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BluechipConsultants

www. .combluechip-consultants info .com@bluechip-consultants


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BluechipConsultants



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BluechipConsultants


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BluechipConsultants


Attendance Time Card Recorder with Fingerprint Verification


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BluechipConsultants

Security Camera + DVR Kit - 4 Cameras and Surveillance Recorder


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BluechipConsultants


Facial Recognition Time Attendance System


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BluechipConsultants

Pocket Diction

Pocket Mail


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BluechipConsultants


Bluechip Consultants Predictive Dialer

Predictive Dialerhas evolved as a technology of choice foroutbound campaignslike telemarketing, telesalesetc. Bluechip's Predictive Dialer is a comprehensiveoutbound customer contact product that seamlessly integrates with your existingvoice and data systems. Predictive Dialer not only automates the handling offailedcalls butalso offers:CampaignDevelopmentTools,Predictive Dialing, CallProcessing Facilities, Useof Cadence, Frequency& VoiceDetectionAlgorithms,Real-Time statistics & Reporting supporting Remote (Web Based) monitoring,etc all designed to maximize agent productivity and enhance the overallefficiencyof yourcontact center.

Advanceddialing systemsconnecting to theagent at theshortest time

Optimized to minimize the wait time of agents between live calls, supportsAnsweringMachineandS.I.T. FrequencyDetection

Flexiblearchitectureallowstheuser toconcurrentlyoperate campaigns in:Predictive,Automaticor Manual Modes.

Runsmultiplecampaignssimultaneously.Each campaign can be assigned its own unique set of agent scripts & calldisposition codes

100% digital recordingofconversations.Supports three-wayconferencingoragentscantransfer calls.

Faciliates Call Processing Features such as dial, answer, transfer, hold,conference andrecordcalls.Facilitates peak and off peak rates, flat rates, connection and service fees,recurringfees, taxesandpromotional rates.

Provides Carrier Switch CDR Reconciliation Reports both agent and campaign

wise using industry standardCrystal Reports.SupportsRemote(Webbased)monitoring of real time trafficandstatistics

Canbe integrated with host or legacydatabasesystemsviaits flexible interface.Databse can work standalone or merge with the Customer's existing Clientdatabase

Provides24x7 tech chat support tocustomersover 20countries.Monitors actively your online calls, bandwidth and carrier Gateway statusremotely.

Features

1.Seamless Predictive Dialing

2.Multiple Dialing Modes

3.Multiple Campaigns

4.Call Recording,Monitoring& Conferencing

5.PC-BasedTelephony

6.RealTimeCall andAgent Reporting

7.Database Integration

8.24/7CentreofExcellence


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BluechipConsultants

PREDICTIVE DIALER APPLICATION

Predictive Dialer Application is distinguished at 2 levels: Agent Interface,andAdminInterfaces includingAdminSettingsandPhoneSettings.

WebBasedAdministrative screens formanagementconsoles.Agentsetupandsecurity management.Complete campaign setupandconfiguration.Databaseselectioncriteriaandoutboundcampaign loading.Real time Call Statistics andAgent Reports.

Standard andcustomized systemreports.Totalcustomization for completebusinessneeds.

Take and disposition calls, schedule callbacks, capture contact informationandnotes,andupdate legacydatabases.Sophisticated call processing features such as Start Recording (RecordCall) & Transfer ? Conf (Call Transfer). Agents can park (pause) a call, withMusicor Message onHold facility.

Set up conferencing of calls to third parties as well as receive inbound

calls and "make" predictive or automatic calls.

TheAdministrator Interface

TheAgentInterface


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BluechipConsultants


Bluechip Consultants Soft SwitchBluechip Soft Switch provides both a carrier-class deployment platform and aprogrammable, standard-based Application Creation Environment (ACE) that allowsservice providers, ISVs and OEMs to develop and deploy next-generation converged

communication services. Buoyed by a competitive cost and a range of newtechnologies, the indigenously developed product is highly flexible, supporting H.323,SIP, andMGCPenvironments.It can also work as a translator and supports up to 15,000 concurrent calls on the proxymode and 50,000 calls on the routed mode. Bluechip platform allows you to implementvarious types of VoIPservices while retaininga shared, uniform management interface.Withbackupswitches inNew York &Atlanta and partnershipswith large carriers aroundthe world, Hosted Switch Service supports A-Z termination services to 200 countriesaround the globe with redundancies. All your business does is focus on selling yourservices and solutions while we take care of all the network management and technicalaspects of running a high quality Pre-PaidandPostpaidVoIPH323/SIPPlatform.

SupportsPrivateandPublic Networks.SupportsNAT thatallowstransparentpenetration of NAT devices.Supportsmultipleendpointsandcallsconcurrently.

Simple form of inbound call distribution.SupportsH.323proxy, SoftSwitch binding.SupportsRouting: -TimeBased,Load Based.ResourceBased (ports), InterDomain, LeastCost Routing, etc.Firewall compatible.

Routing Mode andProxyMode support.

Supports gatekeeper clusters and can act as a directory gatekeeper. Call support inscores.Maximumplatform availability.

Newrouted modearchitecture.Evadefrom going through tunnelingmode.

Supports various authentication methods for selectable RAS requests, including H.235password (MD5 & SHA-1), IPpattern andprefixesmatching.

SupportsQoS.

Loginstatusport byusernameandpassword.Supportsalternategatekeepers for redundancy andload balancing.Monitor and control the PSTPL GK via TCP status port, including registration and callstatistics.Output CDR (call detail record) to status port for backend billing system. The CDRcontainscall identifier, calling andcalledIP, start andendtime andcall duration.

1.AddressTranslation

2.AdmissionsControl

3.OperationMode

4.ZoneManagement

5.Call ControlSignaling

6.CallAutorization

7.BandwidthManagement

8.CallManagement


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BluechipConsultants

SOFT SWITCH APPLICATION

1.BillingSystem

2.Gatewaymanagementsystem

3.Subscriber Interface

The Billing System is mediation software that acts as an Interface between theVoIPcallsof thesubscribersandtheSoft Switch.

The Gateway Management System mirrors the functionality of switchingequipment within the PSTN. The management system provides the NetworkandElement Management for theSwitchcomponents.

The Gateway Management System mirrors the functionality of switchingequipment within the PSTN. The management system provides the NetworkandElement Management for theSwitchcomponents.

Hosted Soft Switch Service facilitates you to use the Soft Switch without anyhigh capital investment.At a meagerrentalcharge, each client canhave anedgein theconvergent market.

HostedSoftSwitch Service

Main Application

(Billing & Gateway

Management)Subscriber

Interface

H.323 /

SIP

Support

MGCP

Support

Bluechip Soft Switch

Residential and

Trunking Gateways

Collection of

servers

Database Server


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India Registered OfficeHabibullah Manzil Complex, Diggi Road, Civil Lines, Aligarh - 202 001, India

Bhopal Sales OfficeNo.17, Vaishali Market, B.D.A. Complex, 9/A, Saket Nagar, Bhopal - 462 024, India

Afghanistan Project OfficeOffice No. 2, Street No. 2, Qala-e-Fatahullah, Kabul, Afghanistan

24 X 7 Technical Assistance Center +91 96902 12345

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Broucher - Bluechip Consultants