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8/14/2019 Brochure IP Comms
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Belgacom
InternationalCarrierServices
ConvergedIP Comms
International Carrier Services
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2 | Belgacom International Carrier Services - Converged IP Comms
Content
Introduction 2Instant Voice 4First Class Transit 6Voice VAS 8SMS Transit 10
MMS Transit 12IP Transit 14Capacity Services 16International Presence Network 19
Addresses 20
Belgacom International Carrier Services S.A./N.V. (BELGACOM ICS)is worlds 8th largest voice and data transit solutions provider, with
1 Bio
in sales, 400 carriers and service providers as customersand served by 250 employees based in our offices of Brussels, Bern,Dubai, New York and Singapore.
In the past 3 years, Belgacom ICS has transformed itself froma regional size single product organisation into a leading playerthrough a visionary strategy of consolidation, capital investment in
Next Generation all-IP & real-time traffic routing infrastructureand strategic supply relationships to mobile operators with the
Global Mobile VillageTM
product portfolio.
As a result, Belgacom ICS has evolved from a division of the Belgianincumbent operator into a joint venture with Swisscom, which isa profitable stand-alone business, and an award-winning marketleader (Best Wholesale Carrier in 2003 & 2005 at the WorldCommunications Awards).
Belgacom International Carrier Services
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3 | Belgacom International Carrier Services - Converged IP Comms
As a global provider, we are committed to serve the present and future needs of fixed, mobile operators and service providers worldwide.Our dedication to customer care, our long term experience in the carrier market, our award winning product portfolio and our globalnetwork, make us the ideal partner for carrier voice, data, capacity and value-added services needs.
International Carrier Services
Mobile Operators Global Mobile Village 2.0
Service Providers(xSP, MVNO, VNO)
Converged IP Comms
SERVICE PROVIDERS(xSP, MVNO, VNO)
CONVERGED IP COMMS
The Wireline ZoneFixed Carriers
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In order to maintain a competitive edge viareduced costs and increased service revenues,carriers around the world are looking to migratetheir current (legacy) voice interconnections onVoice over IP protocol (VoIP) while maintainingthe quality levels and the service availability
Instant Voice
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world
GSMmessaging client
computer phone
More info www.belgacom-ics.com
5 | Belgacom International Carrier Services - Converged IP Comms
Product Description
Belgacom ICS Instant Voice allows carriers and service providersto implement a direct VoIP interconnection to the BelgacomICS global voice network for the exchange of international voiceminutes to 1200+ international voice destinations through 300direct routes to over 150 countries.
Instant Voice gives access to the Belgacom ICS industry leading
voice trading platform with competitive pricing, competentcustomer service support, access to all destinations and billing inone-second increments.
Instant Voice leverages the switching platform from VerazNetworks for proven interoperability with a broad range of VoIPinfrastructure equipment, including gateways, gatekeepers, proxyservers, session border controllers, softswitches and IP PBX.
Advantages
Belgacom ICS operational expertise in managing a large scalevoice business is guarantee for :
Price competitiveness and a satisfactory level of quality Fast interconnection time thanks to multi-national signalling
support with an adaptable signalling framework
Lower capital and operational costs compared to traditionalcircuit switched technologies
Technical Features
BELGACOM ICS Instant Voice leverages the Next GenerationSoftswitch Technology which is fully integrated with BelgacomICS legacy TDM switching infrastructure, to deliver :
Carrier grade VoIP solution with typical telco availability(99.999%)
Seamless any-to-any protocol interworking between TDM andVoIP signalling protocols (H.323, SIP, MGCP, MEGACO plus
global PSTN signalling variants) Open softswitch architecture consistent with advanced IETF,ITU, TISPAN, IMS and MSF architectures
Multiple codec support and on call trans-coding capability Policy based session and media routing at IP level Improved interdomain security with Session Boarder Controllers
The Belgacom ICS switching platform has proven interoperabilitywith the most widely deployed media devices, SBCs and applicationservers.
Customer Service & Support
24/7 Pro-active Fault Management with a fully redundant andmultilingual Network Management Centre
E-Trouble Ticketing System with on-line logging of service faultsand constant visibility on the clearance process
Dedicated Voice Team with in-depth knowledge and extensiveexperience in the field
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Our own global presence network connects ourcustomers to a growing number of interconnectagreements and delivers the fixed & mobileterminating traffic with the highest qualitystandards
First Class Transit
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More info www.belgacom-ics.com
7 | Belgacom International Carrier Services - Converged IP Comms
Automatic pro-active process for rerouting to the fallback routein case of primary route failure or decrease of quality belowpredefined thresholds
24/7 Quality Monitoring of Key Performance Indicators
Answer Seizure Ratio (ASR) Answer Bid Ratio (ABR) Network Efficiency Ratio (NER) Post Dialing Delay (PDD) Average Length of Call (ALOC)Internal procedures are in place to take pro-actively correctivemeasures in case ASR and/or NER drops below predefinedthreshold values.
CLI Guarantees
Guaranteed delivery of CLI to over 90 destinations Transparent transmission of the CLI information towards the
terminating network
CLI formatting to international standards upon request Detailed reporting on CLI receipt, transmission and delivery
Quality of Service Reporting
Detailed Quality of Service reporting Regular Quality of Service conference calls to discuss the overall
service performance
Strict compliancy to industry standards for Quality of Servicereporting
Customer Service & Support
24/7 Pro-active Fault Management with a fully redundant andmultilingual Network Management Centre
E-Trouble Ticketing System with on-line logging of service faultsand constant visibility on the clearance process
Dedicated Voice Team with in-depth knowledge and extensiveexperience in the field
Product Description
With a set of features specifically designed for retail operators,First Class Transit provides the highest quality international voicetermination at stable and competitive prices. First Class Transitcalls are conveyed only via premium quality (primarily direct), highcapacity routes. A state-of-the-art customer care and a pro-activequality monitoring ensure the very best conveyance of valuableinternational calls.
Pricing
First Class Transit offers price stability in a constantly fluctuatingmarket
Medium term fixed pricing Customized price notification period based on volume or length
of Routing Cycle
Advantages
Price stability Highest quality routing Trouble Ticket resolution in less than 24h 24/7 Fault Management Pro-active testing and monitoring of back-up routes Guaranteed CLI transmission QoS reporting
Features
Routing
All traffic is sent over the highest quality routes: our owndirect routes to fixed and mobile networks and our selectedTier 1 transit partners
High quality fallback routes carrying a permanently monitoredportion of the live traffic (98/2 principle)
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Belgacom ICS Voice VAS allows fixed, mobileoperators, calling card players and serviceproviders to open international toll freenumbers and collect valuable retail voicetraffic in more than 60 countries from fixedlines, payphones or mobile phones
Voice VAS
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Phone
0800 yyyyy00800 xxxxxx
Caller in France
LocalOperator
Caller in AustraliaGSM
Phone
Caller in Bahrain
Phone
Caller in Brazil
Caller in USAGSM
Belgacom ICS VAS Provider
0800 yyyyy00800 xxxxxx Local
Operator
0800 yyyyy00800 xxxxxx Local
Operator
0800 yyyyy00800 xxxxxx Local
Operator
0800 yyyyy00800 xxxxxx Local
Operator
world
Product Description
Belgacom ICS Voice VAS offers IFN (International FreephoneNumbers) and UIFN (Universal International Freephone Numbers)in more than 60 countries leveraging its extensive list of bilateralagreements with incumbents and Tier 1 alternative providers.
By leveraging its global voice network, Belgacom ICS collects retail
traffic, deals with settlements with originating operators anddelivers valuable voice minutes to customers worldwide.
Advantages
Extensive coverage through one single provider and oneinterconnection
Competitive rates differentiated per type of access network(i.e. fixed, mobile or payphone)
Greater control on collection costs with selective barring on a pernetwork type level Seamless migration to Belgacom ICS with porting of existing
freephone numbers (IFN or UIFN), where available
More info www.belgacom-ics.com
9 | Belgacom International Carrier Services - Converged IP Comms
Features
International routing of freephone calls is guaranteed byconsistent allocation of incoming (from origin country toBelgacom ICS) and outgoing (from Belgacom ICS to customer)routing numbers with intermediate translation taking placewithin Belgacom ICS network
Multiple routing numbers allow selective barring per type of
access network Belgacom ICS acts on the customers behalf towards ITU to
reserve UIFN numbers
Customer Service & Support
24/7 Pro-active Fault Management with a fully redundant andmultilingual Network Management Centre
Dedicated Freephone Team with in-depth knowledge and
extensive experience track in the field
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SMS Transit offers complete wireline & wirelessSMS coverage with more than 650 networksthrough a single interconnection. This uniqueservice enables the exchange of SMS acrossGSM, TDMA and CDMA mobile networks, limitedmobility and fixed networks
SMS Transit
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More info www.belgacom-ics.com
11 | Belgacom International Carrier Services - Converged IP Comms
Continuous traffic visibility with statistics on service performanceand detailed usage reporting
No additional complexity thanks to the Soft Interconnectionprinciple and seamless separation of SMS interworking fromroaming traffic (GSM operators)
Technical Features
Carrier-grade SMS interworking architecture based on clusterpairs deployed in different geographical locations on top of a fullyowned state-of-the-art, secured and reliable global signallinginfrastructure
Interconnections and delivery mechanisms through GSM MAP/SS7 or SMPP/IP protocols with Mobile Number Portability (MNP)or Local Number Portability (LNP) support
Delivery Receipt Integrity with charging upon SMS deliverytowards end-users
Extensive range of monitoring & filtering capabilities againstspammingSMS Filtering capabilities extended up to a single MSISDN number
Black/white listing capabilities on Calling Global Title, Calling andCalled Numbers as well as throughput limitations
Customer Service & Support
Dedicated SMS Team with in-depth knowledge and extensiveexperience track in the field
24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management CentreReal-time performance monitoring with pro-active intervention
in case of abnormal traffic patterns
Product Description
No longer confined to technology, SMS has become a truly globalcommunication experience across wireline & wireless networks.
SMS Transit is the ultimate answer for international messagingcoverage to gain competitive advantage in a cost-effective manner.SMS Transit offers unrivalled international coverage to 650+destinations across all wireless standards with mobile number
portability support, delivery receipt integrity and detailed reportinginformation on usage.
SMS Transit is a carrier grade SMS interworking gateway capable ofrecording high delivery success ratios thanks to routing decisionsbased on an accurate worldwide numbering plan and high-qualityconnections.
For GSM operators, the SMS Transit product complements theestablished set of bilateral SMS traffic exchanges (AA.19) with a
single interconnection to reach an extensive set of destinations,while preserving a consolidated procedure of accounting, charging,invoicing and settlement in adherence to GSMA recommendations.
Advantages
Reliable 2-way traffic exchange with more than 270 destinations,including North America, China, Korea and Japan
Symmetric SMS routing with 175+ 2-way destinations forincreased service control and computation of bilateral trafficstatements (AA.19)
Interstandard capabilities through interworking amongst GSMtechnologies, iDEN, TDMA, CDMA, fixed and limited mobilitynetworks
Centralized SMS protection against SMS spamming andunsolicited/harmful SMS
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Belgacom ICS MMS Transit is the ultimateanswer to mobile operators and serviceproviders needs for international MMS coverageas alternative or complementary solutionto bilateral traffic exchanges. With a singleconnection to Belgacom ICS MMS multilateralplatform, mobile operators and service providersgain access to 00s of interworking destinationswith 2-way message exchanges in adherenceto GSMA recommendations
MMS Transit
PartnerPartner
Operator
MMS Transit PartnerPartner
PartnerBelgacom
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More info www.belgacom-ics.com
13 | Belgacom International Carrier Services - Converged IP Comms
Product Description
The service is built on traditional carrier business models and issupported by an industry standard Service Level Agreement.
Large interworking coverage is made available through:
One single contract with Belgacom ICS based on IN.04 orMMS Hubbing Handbook
One commercial interface preserving consolidated proceduresof accounting, charging, invoicing and settlement in adherenceto GSMA AA.70
One technical interconnection via MM4 interface withBelgacom ICS MMS multilateral platform through the 3GRXnetwork
One single IR53 test to perform with Belgacom ICS MMSmultilateral platform
MO
IP Network IP Network
Belgacom MO
MMSC
MM4 MM4MM5
MM4
HLR
SS7
MM5Transit Server
MMSC
MMSC
GSM
MMS Transit
MMS Transit
MOtermination fee
$E Video rich: moderate size video clip
D Video basic: small size video clip
C Image rich: moderate size image
B Image basic: small size imaging
A Text: for text only messaging, usabletogether with another class only
Kb
Belgacom ICStermination fee
GSMDNS
MMS Transit MMS Transit
Advantages
Enhancing end-user experience and boosting retail revenuethrough fast and easy deployment of international MMScoverage
Shorten learning curve by benefiting of Belgacom ICSknowledgeable technical support and vast experience in dealingwith interworking issues
Supporting multiple intercarrier settlement models to minimizemobile operators investment in launching the service
Technical Features
Soft Interconnection principle through Belgacom ICS 3GRXnetwork
Compliant to GSMA IN.04, IR52, AA.70 and 3GPP TS23.140,latest standard versions
Adaptable MM4 protocol interface with Delivery Receipt andRead Reply support
Mobile Number Portability support through the MM5 interface
Global mobile numbering plan management by Belgacom ICS DNS support for mnc.mcc resolution and mx records Black/white listing capabilities as well as throughput limitations Generate CDRs according to 3GPP standards and operator
requirements
Full MMS MM4 interoperability with all MMSC vendors Extensive reporting capabilities per destination, volume and
delivery status
Customer Service & Support
24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management Centre
Dedicated MMS Transit Team with in-depth knowledge andextensive operational experience in the field
Project Manager from design phase to implementation toensure quicker and smoother service delivery
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Belgacom ICS IP Transit offers mobile, wirelineoperators and service providers high-qualityand high-speed Internet access on a carrierclass MPLS backbone accessible via BelgacomICS worldwide presence network
IP Transit
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More info www.belgacom-ics.com
15 | Belgacom International Carrier Services - Converged IP Comms
Product Description
Belgacom ICS IP Transit is todays Internet solution for dynamicoperators, delivering the most extensive, reliable and competitiveconnectivity over 4 continents using high-performance Cisco IP/MPLS 76xx and 12xx routing platforms.
The IP Transit product delivers full Internet connectivity via morethan 600 peerings at 10 exchange points across Europe, includingLINX, AMSIX, SFINX, BNIX and DECIX and selected Tier 1 providerswith quality global connectivity.
Customers may connect to Belgacom ICS IP/MPLS backbone via70 access PoPs in 39 cities in Europe, Asia and North America oralternatively may leverage international private line circuits onsubmarine cables as well as satellite links.
Customers may choose between two different pricing schemes :burstable IP (95th percentile method) and fixed bandwidth (fullport speed).
Advantages
Highly competitive prices combined with excellent quality =value for money
Extensive customer base and Internet over satellite experienceWorking with multiple Tier 1 suppliers for optimal resilience
with pro-active performance monitoring
Single AS (Autonomous System = 6774) to streamlinenetworking, provisioning and service
Technical Features
Industry standard SLA with service availability, packet delay,packet loss and jitter
IP/MPLS backbone over 3G Optical Network (ROADM) andSONET/SDH
Specialized routing options including Border Gateway Protocol(BGP)Domain name service (DNS) with forward and reverse lookupIP addressing according to RIPE policies (Rseaux IP Europens)Public looking glass
Customer Service & Support
24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management Centre
E-Trouble Ticketing System with on-line logging of service faultsand constant visibility on the clearance process
Dedicated IP Services Team with in-depth knowledge andextensive experience in the field
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Belgacom ICS Capacity Services provides
you with tailored, high quality bandwidth atcompetitive wholesale prices
Capacity Services
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EVC
VC-2-5v 10Mbps
1xVC-3 50Mbps
More info www.belgacom-ics.com
Carrier Class Ethernet Services
Ethernet Services are high-speed transport services that will allowyou to use the best of your IT infrastructure related to any type ofdata processing.
Depending on the customer connectivity needs, numbers oflocations to interconnect and traffic guarantees, and thanks to itsextensive portfolio, Belgacom ICS can provide you with the rightsolution for you or your end-customer.
Ethernet Private LineEthernet Private Line provides one single Ethernet connectivitybetween two fixed locations in different countries. 3rd Party localtails will be used when necessary. Belgacom ICS will always be thesingle point of contact for the customer.
Bandwidth is dedicated to the customerAvailable interfaces are 10/100BaseT, 1000Base-LX, 1000Base-
SX, 10GbE LAN PHY and WAN PHY
Throughputs available :
Interface Available Bandwidth
10Mbps Up to 10Mbps on steps of 2Mbps steps100Mbps Up to 16Mps on steps of 2Mbps, 50Mbps and 100Mbps
1 GbE From 150Mbps to 1000Mbps on steps of 150Mbps
10GbE Fully transparent (Wavelength Service)
Various protection and redundancy schemes are possibledepending on the particular customer needs.
17 | Belgacom International Carrier Services - Converged IP Comms
E-LineE-Line offers flexible Ethernet virtual connectivity between two ormore than two points on the converged network.
E-Line Services is a carrier class flexible product that relies onLayer 2/3 latest technologies such as VLAN, LAN switchingand Ethernet over MPLS. Being the next step of the evolutionof converged and data aware transport networks, theyenable Belgacom ICS to meet exact customer applicationrequirements and connectivity needs on a cost effective
manner without compromising quality.
Access, committed and best effort bandwidthAvailable customer interfaces are 10/100 BaseT, 1000 Base-LX,
1000 Base-SXUpper layer (Layer 3 and above) protocol transparencyA point-to-multipoint configuration is also available
Wavelength Services
Wavelength Services (WLS) allows Belgacom ICS to providehigh-capacity point-to-point connectivity transparently andindependently of the upper protocol to be transported such
as SDH/SONET, IP, ATM, LAN, etc., thanks to its extensive PanEuropean DWDM and City Ring CWDM network. This enablescarriers and businesses to focus on planning, maintaining andoperating their high capacity network without the needs ofworrying about fibre infrastructure.Thanks to Belgacom ICS extensive European network, diverserouting can be provided on either the long haul section or on the
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BICSBackbone
A-End
B-End
A-End POPs
B-End POPs
3RD Partylocal tail B
3RD Party
local tail A
3RD Party
local tail B
3RD Party
local tail A
A-End B-End
BICSBackbone
OperatorBackbone
More info www.belgacom-ics.com
18 | Belgacom International Carrier Services - Converged IP Comms
BICSPan-European
NG-DWDM Network
Available speeds range from 64 Kbps up to 2.5 Gbps on the SDHnetwork
Fast and automatic restoration (50ms) thanks to SDH ringprotection mechanisms
Management of the local tail part
International Private Link Circuits (IPLC)
International Private Link Circuits (IPLC) provides half-circuits to anyhard-to-reach destination. The circuit consists of two halves: onefrom the customer location to the theoretical middle of aninternational circuit and the other half across another operatorsnetwork to the point of termination.
IPLCs are available worldwide, for capacities varying from64 Kbps to 34 Mbps and this via cable or satellite
Full circuits are also available through the One-Stop-Shoppingoption arrangement where Belgacom ICS is responsible forordering and invoicing the entire international circuit
local part via the City Rings. Access to the customer sites can be,as per customer needs, diverse and redundant in order to createcustomers ring structures to increase its reliability and availability.By using multiple point-to-point WLS and diverse access, a fullyresilient ring configuration can be provided.
Transparent transportInterfaces and speeds supported are: STM16/OC-48 (2,5 Gbps),
STM64/OC-192 (10 Gbps), STM256/OC-768 (40 Gbps), 10GbELAN PHY and WAN PHY
Diverse routing PoP to PoP or end to end
Ring configuration possible via diverse point-to-point diverseconnectionsOptical protectionOptical restoration possible
Wholesale Bandwidth
Wholesale Bandwidth provides dedicated capacity on BelgacomICS SDH/DWDM network between any two cities using local
loops from partners when necessary.
Diverse configuration regarding routing diversity at backbonelevel and local tail level are available depending on customerrequirements.
The following picture illustrates two complete diverse circuits withdual entry in customer building (no single point of failure).
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Anchored in the strategic centre of Europe, Belgacom ICS networkextends to Asia, Africa, Middle East & the US :
Fully redundant SDH and DWDM network in Europe
> 70 POPs in 39 cities9 City RingsParticipation in more than 70 submarine cables
19 | Belgacom International Carrier Services - Converged IP Comms
International Presence Network
Over the many years that Belgacom ICS has been serving hundredsof operators worldwide, an extensive fully owned and managednetwork over terrestrial fibre, submarine cables and satellite hasbeen build up.
The network utilizes the latest technologies such as the ROADMtechnology to ensure flexibility, best pricing, highest quality and tosupport all traffic types.
More info www.belgacom-ics.com
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SwitzerlandBelgacom International Carrier Services S.A.
Papier Mullestrasse 69
Stade de Suisse
3014 Bern
SwitzerlandT : + 41 31 312 68 41
F : +41 31 312 68 42
E-mail : [email protected]
USABelgacom International Carrier Services S.A.
1 Liberty Plaza, 23rd floorNY, NY 10006 USA
T : +1 212 684 95 52
F : +1 212 684 95 43
E-mail : [email protected]
AsiaBelgacom Asia
16, Collyer Quay
37-00 Hitachi Tower
Singapore 049318
T : +65 62 36 04 25
F : +65 62 36 02 09E-mail : [email protected]
Middle East & North AfricaBelgacom MENA
Dubai Internet City - Bldg 2, Office 127
P.O. BOX 502307 - Dubai
United Arab Emirates
T : +971 4 391 1688
F : +971 4 391 8538
E-mail : [email protected]
HeadquartersBelgacom International Carrier Services S.A.
Rue Lebeau 4
B-1000 Brussels
Belgium
Communications Contact
T : +32 2 547 52 71
F : +32 2 547 50 77
E-mail : [email protected]
Commercial Contact
T : +32 2 547 52 03
F : +32 2 547 52 12
E-mail : [email protected]
Operational Contacts
T : +32 2 547 51 51
F : +32 2 502 36 81
E-mail : [email protected]
Belgacom International Carrier Services, a reliable telecom partner
More info www.belgacom-ics.comR
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| Belgacom International Carrier Services - Converged IP Comms
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