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8/6/2019 Brochure 25.4
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SIS corporate brochure ² structure:
y Cover Page :
y Inside cover - Concept note for SIS Re-Imagine
SIS has always brought its customers solutions to their specific needs, bringing to its
clients a world of possibilities which have life altering implications for everyone. It
redefines the way people and information interact making it easy to raise efficiency to
new levels. SIS offers a combination of customized solutions to individual needs as well asfor enterprises that both suit and help them to thrive.
These convergent solutions have made them a source that brings customized change to its
consumers. It is bridging the technological and logictical divide, from starting your own
business to sustaining already founded ones, to small things like the way people meet,
order their food and even look after their homes.
Already the leaders in System Integration, SIS has now sharpened its skills in networking,
acquiring specialized skill in telecommunication services liberating the system of its
earlier limitations, which has prepared it to take advantage of the upcoming global
revolution.
To harness the full potential of this revolution, SIS has found its inspiration and challenge
one and all to 'Re-imagine· life.
Welcome change the way it was meant to be with SIS and their convergent Total ICT
Solutions for a new future that is already here.
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y Chairman profile
Mr. Sunil Kakkad
CHAIR MAN AND MANAGING DIRECTOR
Mr. Sunil Kakkad, the founder and promoter of Sai InfoSystem India Ltd (SIS), made
humble beginning in the year 1992 with a team of 4 members. Today, SIS employs ove
700+ people. It very well reflects his strong belief in not just aiming higher but believin
and doing things that he loves to do. This philosophy of his life has led him to rise highe
each time a goal is accomplished.
Mr. Kakkad, an Engineer with a degree in Electronics & Telecommunication & a firs
generation entrepreneur with 18 years of experience, spearheads the organization with
vision of providing Total ICT solutions across the world.
With his vision, capabilities and able leadership Mr. Kakkad has made SIS a Rs.1000 cror
company with 17 state offices and 85 support centers across India. SIS is Gujarat·s larges
IT Company and the Largest Total Solution Provider in India.
Immense self belief, love for work and strive for excellence has helped him scale new
heights at every stage. SIS today has strong presence in IT & Telecom sector.
The enormous self-belief and affection for his work has led him to pioneer the launch of
revolutionary communication device - VFONE ² The video telephone for the first time i
India
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y Introduction - Imagination Unleashed ² A Brief History
SIS, currently the fastest growing Total ICT (Information and Communicatio
Technology) solutions providing company of India and the leader in System Integration
Call Center solutions, CRM, e-Procurement implementation and Video TelephonSolutions is now India·s Largest Total Solutions Provider category by Data Quest.
Founded in 1992, SIS has direct operations in 17 states with 85 support centers an
employs more than 700 associates across India. In addition, SIS began its own I
products ranging from Personal Computers, Laptops, Servers, Power products
networking equipments etc. Over the years SIS has offered its clients customise
solutions to become the reigning leader in System Integration, with time it ha
expanded its horizons to serve the Telecom industry, corporate giants, Governmen
and semi Government sectors.
Having established a stronghold in the IT industry with its efficient convergen
solutions, SIS together with BSNL as its partner, has now ventured int
telecommunication services with the introduction of India·s first Video Telephon
Service over broadband, popularly known as Voice and Video over Broadband (VVOBB)
creating a new resource in the world of telecommunications. Catering to Gujara
initially, SIS plans to expand the service across India. With revolutionary services lik
VOIP, IP Centrex, Video Messaging and innovative applications like Tele-medicine an
Tele-education etc.
SIS delivers relentless execution that drives its clients' business. SIS is an ISO9001:2008, ISO 14001:2004 and ISO: 27001:2005 quality company, environment and th
committed to quality.
y Vision
To be a globally recognised & respected total IT & Communication Technolog
solutions provider, in the field of IP telephony and system integration b
deploying world class infrastructure and resources.
y Mission
To fuel our growth and achieve our objectives by the synergies of ou
experience, knowledge, resources and ambition to provide Smart, Intelligen
and Safe solutions to our customers.
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y Values
Customer delight
Trust and respect for individuals
Results through teamwork
Speed and agility
Leadership by example
Integrity and transparency
Meaningful Innovations
y Strengths
- Leading player in providing system integration solutions
- Experience of 18 years
- Total solution provider in all verticals
- Experience of handling hundreds of projects
- 24 x 7 service backup
- Confident & positive clients testimonials
- Professional in dealing but personal in approach
- Dedicated, passionate and consistent team
- Transparency in operations
y Our Work force - Material Essence
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Our most important resource is our employees. We recognize and rewar
associates who actively demonstrate and support the SIS Culture and Quest fo
Excellence.
We are committed to create valued economical solutions that respect diversit
and individuality. To best utilize and develop our employees· talents, we invesin their education and training. We have constructive and open lines o
communication, and establish goals with our associates. We encourage Saiean
to participate in setting these goals and judging their own performance.
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y A 360 Degree Portfolio of Product and Solutions offerings -A customized set of answers
IT
y Systems Integration
y DGS&D Rate Contract Supplies
y Disaster Recovery
Telecom
y IP based Telecom products
y R&D and Manufacturing
y BSS & OSS
y IP based Video Telephony
o Tele-medicine
o Tele-education
o Rural entertainment
ICT
y Data Center Services
y Infrastructure as a service
y Platform as a service
y Software as a service
y Cloud computing
y Call Center
y End to End Technology Solutions
y Managed IT Infrastructure
y E-Procurement Solutions
y Facility management service
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y Annual Maintenance Contract ICT hardware design & manufacturing
y Software Development
y Product & Services with SIS advantages -Convergence as a way to new ideas
IT
o System Integration
SIS has excellent exposure / experience in executing turnkey solutions for supply installation of hardware, networking products (Routers, switches, modems, mediconvertors (Fiber/UTP/g.703), etc, Firewall, peripherals and to integrate with thapplication software and to establish the Network and IT setup / Infrastructure fovarious clients.
One of the high end networking projects executed by SIS comprised of more tha2500 nodes and 500+Wide Area links under a single network. SIS has executed mor
than 100 networking projects
o DGS&D Rate Contract Supplies
SIS has been registered with DGS &D for Servers, Blade Servers, Desktop, Desktoperipherals, Networking Devices, Service Software & Thin Clients and has beeenjoying the benefits of being an approved supplier to qualify and participate i
the programme. Our Technical, financial and supply capabilities are well relieupon due to this registration. This registration is widely taken as a benchmark bother procurement agencies in India, both in State as well as Central Sector
o Disaster RecoveryToday's IT-dependent businesses have to keep pace with huge advances i
technology, which have escalated the costs of downtime. They also have to deawith the risk of adverse impact from unforeseen events, natural or manmaddisasters that could interrupt or disrupt the business.
This is why it is so essential for companies to have a disaster recovery strategy i
place, to minimize the impact of a disaster and to recover from a disaster quickly
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y IP based Telecom products
y R&D and Manufacturing
y IP based Video Telephony
o Tele-medicine
It's not just mission-critical data that is affected, but the software, hardware ansystems essential for it to run on. A disaster recovery plan or business continuitplan (DRP/BCP) or business process contingency plan (BPCP) describes how aorganization needs to deal with potential disasters.
TELECOM o Telecom
SIS is an end to end solution partner for ISPs and Telco·s to launch IP-based VideTelephony service. The company has substantial expertise and experience in delivering state of art Video Telephonynetworks over existing broadband networks.
SIS offers complete suite of Hosted VideoTelephony solutions which includes
Hardware, Installation support, CRMintegration, Provisioning and security management and Billing services.
SIS also has considerable expertise in design, development and manufacturing owide array of customer premises equipment ² Video Phones, HD phones and IP PBX.
o Business Support System (BSS) & Operation Support System (OSS)Business Support Systems (BSS) enable to comply with the most stringent industrrequirements. Basically it deals with the taking of orders, payment issuesrevenues, billing, provisioning, after sales service and DQ. The role of businessupport systems in a service provider is to cover four main areas:
- Product management- Customer management
- Revenue management
- Order management
Operation Support System (OSS) is for supporting processes such as maintaininnetwork inventory, provisioning services, configuring network components, anmanaging faults.
Software Integrating, the commercial activities, Telecom Billing & Accounting, FRand Directory Enquiry are the key modules, there can be add-ons like Signatur
Scanning, Meter Reading and so on. It has been implemented in 171 SSA (Districtsacross the country. All the SSAs of the Andhra Pradesh, Tamilnadu, KarnatakaAssam, Punjab, Chhattisgarh and Gujarat Circles have implemented it and rest othe states is in various stages of implementation.
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o Infrastructure as a
service
o Platform as a service
ICT
o ICT hardware design & manufacturing
SIS has a manufacturing plant at Parwanoo, Himachal Pradesh and using the state
of-art technology S
IS
is m
anufactur
ing the e
ntire ra
nge of
ICT pro
duct
s such aServers (Blade & Standalone Servers), Desktop, Laptop, Networking products, SI
Phones (Video & Audio) and Thin Clients.
SIS servers & Desktops are Microsoft, Red Hat, Novell Certified, FCC Class-B, UL &RoHS certified & are Intel validated servers. We have received ¶The Server Samrataward from Intel for two consecutive years.
o Software Development
Software Development in SIS used to refer to the activity of computer
programming, which is the process of writing and maintaining the source code, butin a broader sense of the term it includes all that is involved between theconception of the desired software through to the final output of the software, ideally in a planned and structured process. Therefore, software development mayinclude research, new development, modification, reuse, re-engineering, maintenance, or any other activities that result in software products.
o Data Centre
Data Centre is a facility to provide the ideal environment required for hostinmission critical servers for customers who want to outsource their IT infrastructureData Centres are designed to ensure that the servers are continuously in aenvironment where the temperature and humidity are maintained at optimumlevels using redundant Precision Air Conditioners.
Data Centre also has facility for redundant, stabilized and uninterrupted power supply to ensure that the
servers are always up and running. Moreover multiplelevels of security and very advanced fire safety tools ensure that servers are safe from all kinds of danger.
The Data Centre facility is backed by trained engineers who are always monitorinthe server performance parameters to ensure uninterrupted services from thserver to the customer. The Data Centre frees the customer from the hassles omaintaining IT infrastructure at his premises reduces IT Capex and Opex.
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o End to End Technology
Solutions
SIS is setting up world class Tier III data centers at multiple locations in India foleading Telcos and Corporates.
o Call Centre
SIS Call Centre is state of the art, and provides good service to our customersQuality and integrity - Side-by-side monitoring, remote monitoring and randomcustomer call-backs are just some of the means we employ in providing excellent service.
SIS Call Centre staff are organized into a multi-tier support system for a moreefficient handling of calls. The first tier in such a model consists of operators, whodirect inquiries to the appropriate department and provide general directoryinformation. If a caller requires more assistance, the call is forwarded to thesecond tier, where most issues can be resolved. In some cases, there may be three
or more tiers of support staff. If a caller requires more assistance, the caller is forwarded to the third tier of support; typically the third tier of support is formed by product engineers/developers or highly-skilled technical support staff of theproduct.
o E-procurement Solutions
E-procurement (electronic procurement sometimes also known as supplieexchange) is the business-to-business or business-to consumer or Business-togovernment purchase and sale of supplies, Work and Services through the Interneas well as other information·s and networking systems, such as Electronic Dat
Interchange and Enterprise Resource Planning.E-procurement is done with a software application that includes features fosupplier management and complex auctions. E-procurement system, managetenders through URL webpage. This can be accessed anywhere globally and hagreatly improved the accessibility of tenders.
o Facility Management Services/Annual Maintenance Contracts:Facility management Service or Annual Maintenance Contract is an agreemenprimarily devoted to the maintenance and care of items as agreed and covered b
the agreement with the Intuitions, Commercials, Hotels, Hospitals, etc. wherebservice is given for a fixed duration at a fixed rate with/without any additionacharges as agreed upon.
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y Across Industry Verticals -Horizons of established change
Government, Defense and Education
Banking and Financial Services
Telecom
Retail
Manufacturing
Healthcare
Utilities and Infrastructure
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y List of clients -Partners that joined us along the way
o Bharat Sanchar Nigam Ltd o Gujarat Urja Vikas Nigam Ltd (Electricity Board)o
Gujarat State Electricity Corporation Limited o Gujarat Energy Transmission Corporation Limited o Uttar Gujarat Vij Company Limited
o Dakshin Gujarat Vij Company Limited o Madhya Gujarat Vij Company Limited o Paschim Gujarat Vij Company Limited o Gujarat Energy Training & Research Institute.o Gujarat Informatics Limited o Ministry of Defense, DRDO, New Delhi o Space Application Centre (SAC / ISRO)o Indian Air Force, New Delhi
o Mahanagar Telephone Nigam Limited (MTNL)
o Commercial Tax Dept.(Govt. of Rajasthan)o Water Resources Investigation (Govt. of Gujarat)o Adani Group of companies o Ajmer Vidyut Vitran Nigam Ltd., Ajmero Oil & Natural Gas Commission (O.N.G.C.)o Institute of Plasma Research (IPR)o Public Works Dept. (PWD, Govt. of Chhattisgarh)o State Bank of India (Various locations)o State Bank of Bikaner & Jaipur , Rajasthan o Bank of Baroda (Various locations)o
Bank of India (Various locations)o Jaipur Thar Gramin Bank, Jaipur, Rajasthan.o I.D.B.I Bank, Mumbai o Indian Farmers Fertilizers Co. Ltd.o Indian Oil Corporation Ltd.o Mumbai Port Trust, Mumbai
o India's Western Naval Command, Mumbai
y Certificates / Awards -Confirmation of Excellence
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y SIS Offices-(India & abroad)
Corporate HeadQuarter
Sai InfoSystem(India) Ltd. ´Sai Careµ, Super
Plaza, Sandesh Press Road, P.O. Bodakdev, Ahmedabad 380054.
Manufacturing Unit Sai InfoSystem(India) Ltd.Orion IndustrialComplex , Opp. Sector 6, NH
No. 22, Village Kamli,
Parwanoo - 173 220Himachal Pradesh
Sai InfoSystem (India) Ltd.Plot No. 3, Sector-1, Opp : Esic Hospital, Parwanoo , Dist-Solan,
Himachal Pradesh
Sai InfoSystem(India) Ltd. 1 & 2, PareshApartment, Nr. Chaitanya BusStop, Stadium Petrol
Pump, Navrangpura, Ahmedabad
Sai InfoSystem(India) Ltd. Goyal Plaza, Premchand NagarRoad, Satellite, Ahmedabad
Sai InfoSystem (India) Ltd.(Warehouse) 43,44,45, R.K. Estate, B/h. Hotel Ekta, Sarkhej Bavla Highway, Sarkhej, Ahmedabad
Sai InfoSystem(India) Ltd. 2nd Floor, IndiraPalace, Above e-Malll, Next to GauravTower, Malviya
NagarJaipur
Sai InfoSystem(India) Ltd.
717, 7th
Floor,
Raheja Chambers Nariman PointMumbai
Sai InfoSystem (India) Ltd.
Manguirish Building, 18th June Road, Opp:Bombay Bazar,
Panaji, Tiswadi,
Goa
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Sai InfoSystem(India) Ltd. SEZ Tower 1,office
2, 2nd
flr Globlevillage Technology
park, Sez MylaSandraPantangere, RVCEPOBangalore
Sai InfoSystem(India) Ltd.
112A, 1st
Floor,
Surya Kiran Building,
19, KusturbaGandhi Marg, New Delhi
Sai InfoSystem (India)Ltd.
304, Opel Square,
B/H: Express Hotel, R.C. Dutt Road,
Alkapuri, Vadodara
Sai InfoSystem (India) Ltd.51/53 ,2nd Floor, Vakharia House, Above Bharatiya Misthan, Bora-Bazar Street, Fort, Mumbai
Sai InfoSystem (India) Ltd.C/O Triboun Logistics Service
Ground Flr., Uma-Krishna Building, Next To Vaibhav Petrol Pump, Opp: Hotel Moonlight, Palaspa-Pune Rd., Nr: Kolkhe Village, Panvel
Remaining addresses to be added
Last page
Logo, HO address, contact number, email, website,