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Philips Consumer Lifestyle DrachtenMore than 60 years at the forefront of innovation and production!
ContentsRoyal Philips Electronics NV 4
Philips Consumer Lifestyle 7
Philips Consumer Lifestyle Drachten 8
- High Impact Innovation Center 10
- Innovation Domestic Appliances 12
- Innovation Personal Care 14
- Shaver production 16
Are you going to be part of our next success? 18
3Philips Consumer Lifestyle Drachten
4
Philips Consumer Lifestyle Drachten is part of Royal Philips Electronics NV, one of
the largest companies in the field of health, lifestyle and technology worldwide. As a
consumer-centric and market-oriented organization, we develop meaningful products
that improve people’s health and wellbeing. With our products, we want to contribute to
a healthy and comfortable life for consumers. By health we do not just mean the medical
aspects of health: staying fit, healthy food and a healthy lifestyle are just as important.
Sustainability and corporate social responsibility are also high up on our list of priorities.
Royal Philips Electronics NV A consumer-centric and marketing-oriented organization focused on health and wellbeing
4 Philips Consumer Lifestyle Drachten
Investment in innovation and design
Philips belongs to the top 50 of global brands. It has leading
positions in many markets in the fields of health, consumer
lifestyle and lighting. Well over 50,000 registered patents,
36,000 registered trade marketing and 63,000 design
rights illustrate the company’s innovative nature. To ensure
that we keep this leading position in the market, we will
continue to offer people meaningful innovations and will
continue to make substantial investments in development.
Sectors
Philips employs well over 119,000 people worldwide.
Its head office is located in Amsterdam. With health and
wellbeing as the company’s spearheads, Philips supplies
the professional and consumer markets with products
from three overlapping sectors: Healthcare, Lighting
and Consumer Lifestyle. Philips Drachten is part of the
Consumer Lifestyle sector.
Our brand promise: sense and simplicityIn a world where complexity increasingly touches every aspect of our daily lives,
we will lead in bringing sense and simplicity to people by providing innovative
solutions that are advanced, easy to use, and designed around the needs of all
our users.
Sense and simplicity is our brand promise and inspires us in everything we do. It
inspires us to:
• Develop meaningful solutions that meet the needs and wishes of consumers.
• Use the latest insights and technologies to offer a better solution.
• Create solutions that are user friendly as well as advanced.
5Philips Consumer Lifestyle Drachten
All Philips products go through an EcoDesign process in which the consequences for the environment
are considered in terms of energy consumption, hazardous substances, recycling, weight and lifetime.
Philips’ environment-related procedures are audited by an independent party every year and the results
are laid down in the annual sustainability report. Philips also stimulates education programs aimed at
energy saving solutions. The company also strives to provide better healthcare at lower costs all over
the world, including in such emerging markets as China and India.
SustainabilitySustainability is a key focus at Philips. We aim to minimize our ecological footprint, and
this does not only apply to our products, production and purchasing, but also to our
processes and the communities in which we operate. We use our expertise to simplify
complex worldwide issues, such as the growing need for greater efficiency in energy
consumption and healthcare, by developing sustainable solutions for consumers and
professional users in all markets.
6 Philips Consumer Lifestyle Drachten
Products that bring comfort to people’s livesPhilips Consumer Lifestyle wants to improve the quality of people’s lives through the
timely introduction of meaningful innovative lifestyle products. We achieve this, for
instance, by:
• Having intensive contacts with end users to gain profound insights into the needs
and wishes of consumers.
• Translating these insights into innovations through the collaboration between
different disciplines.
• Learning fast and limiting costs by determining the added value in the early stages
of the development process.
• Playing a leading role in ‘Open Innovation’ by working closely together with partners
inside and outside Philips.
Philips Consumer Lifestyle
7Philips Consumer Lifestyle Drachten
More than 60 years at the forefront of innovation and production Philips Drachten is part of the Consumer Lifestyle (CL) sector. With more than 2000 employees
with 35 different nationalities, Philips CL Drachten is one of CL’s largest development and production
centers in Europe. We develop many innovative, consumer-oriented products that make life more
comfortable for the global market. These products include coffeemakers, vacuum cleaners, hot air
fryers and energy lamps. Philips CL Drachten has also been the development and production center
for Philips shavers since 1950. Here we manufacture the most sophisticated Philips electric shavers.
Philips Consumer Lifestyle Drachten
Millions of people across the world use our products every day.
The reason for this success: our ambition to make high-quality
products that excite people and that are among the best in their
class. We fulfill this ambition by collaborating in multidisciplinary
teams that are consumer-oriented, open-minded towards the
outside world, constantly looking for improvements, and prepared
to go the extra mile every day.
Continuous innovation
Innovation is the common theme in our business processes.
We are continuously working on new, innovative products and
the improvement of our processes. We do this together with
suppliers and knowledge centers.
8 Philips Consumer Lifestyle Drachten
Examples of these innovative products are the
Wake-up Light which enables people to wake up
more pleasantly, the SENSEO® coffee machine which
offers a path-breaking new way of enjoying one cup
of delicious coffee, the SensoTouch 3D which is our
best shaver ever, and the airfryer which uses the highly
innovative ‘Rapid Air Technology’ to prepare delicious
snacks without oil.
Our organization
The organization of Philips CL Drachten
comprises the following parts:
• High Impact Innovation Center
• Innovation Domestic Appliances
• Innovation Personal Care
• Shavers production
• Supporting services, such as IT
Despite the great diversity of activities, we present ourselves as
one site. The 1Dracht& program plays an essential role in this: it
is the major starting point in all our activities. With 1Dracht&, we
strengthen the synergy between various groups and functions.
This has big advantages, as close collaboration allows us to make
optimal use of each other’s knowledge and skills. The 1Dracht&
program also extends the career opportunities for employees.
Because so many different activities take place on our site,
employees can easily make a career step by transferring to another
job or product group on the same site. This enables them to gain
valuable experience and to develop themselves. This makes Philips
CL Drachten a highly dynamic and challenging work environment.
Warm welcome
We develop our products in close collaboration with Consumer Marketing and Design. Philips CL Drachten also contributes to sales
promotion and the opening up of new markets. We do this first of all by producing high-quality products and delivering them very fast.
We regularly receive managers and representatives from sales organizations and chain stores on our site. Our site is also regularly visited
by government officials, politicians and journalists. All guests can count on a warm welcome from an enthusiastic team that gives fascinating
presentations and offers interesting tours.
9Philips Consumer Lifestyle Drachten
High Impact Innovation Center: Development of path-breaking pioneering technologies
Philips Consumer Lifestyle’s technological know-how is largely concentrated in Drachten,
for instance in the High Impact Innovation Center (HIIC in short). HIIC is the ‘laboratory for
future Consumer Lifestyle products’. This innovation center is at the basis of many high-tech
innovations that have to lead to new, meaningful products for consumers.
Philips Consumer Lifestyle Drachten
10 Philips Consumer Lifestyle Drachten
HIIC
Well over one hundred highly educated engineers and
specialists work intensely on the predevelopment of new
advanced technological solutions. They are closely involved
in function and product development. The HIIC experts
have an academic degree in a relevant subject from a
research university or a bachelor’s degree from a university
of applied sciences and are specialized in such disciplines as
metal forming, plastics, decoration, electronics and applied
chemistry. They closely follow all major technological
developments that may be important to Philips CL. This
keeps Philips CL always at the forefront of innovation.
Open Innovation
Using the ‘Open Innovation’ principle as its starting point,
HIIC collaborates closely with other leading sectors,
commercial partners and suppliers. Research universities,
universities of applied sciences, engineering agencies
and scientific research centers inside and outside the
Netherlands are also part of the open innovation
network. As Philips Consumer Lifestyle’s research center,
HICC is like a spider in a web. Thanks to the exchange of
knowledge and the close collaboration with partners,
HIIC is able to come up with trailblazing innovations.
11Philips Consumer Lifestyle Drachten
Domestic appliances of the futureHow will we vacuum clean our home five years from now?
What will be the successor of the SENSEO® coffee machine?
What innovative and affordable appliance to purify water and
air will be required, not only in the West but also in the rest
of the world?
Innovation Domestic Appliances (IDA) is looking for answers
to these and many other questions. IDA is an innovative think-
tank responsible for the function and product development of
small domestic appliances.
Philips Consumer Lifestyle Drachten
Innovation Domestic Appliances
12 Philips Consumer Lifestyle Drachten
Innovations that IDA came up with include the airfryer
equipped with the path-breaking ‘Rapid Air Technology’,
Senseo® and espresso machines, vacuum cleaners,
water purifiers, air cleaners, and the Perfect Draft home
draft beer dispenser. The specialists at IDA also develop
numerous other household appliances, such as electric
kettles, toasters, irons, deep fryers. Approximately 120
employees work on function and product development,
product research, testing and verification, lifecycle support,
and quality.
Strong together
‘Open Innovation’ is also the guiding principle at IDA.
The development engineers collaborate intensely with
internal and external partners, such as HIIC, Innovation
Centers in Asia, SaraLee (Douwe Egberts), suppliers, and
scientific institutes.
Supply
IDA manages a supply chain with over 20 production and
supply centers all over the world. The two most important
production centers are in Poland and China. Supply
consists of Supply Management, Purchasing, New Product
Introduction (NPI) and the Model Shop.
13Philips Consumer Lifestyle Drachten
Innovation Personal CareMale Grooming and Vitalight
Innovation Personal Care develops the new generation of Male Grooming products
(shavers, trimmers and body groomers) and Vitalight products (energizing light products).
Each innovation needs to hit the bull’s eye. Innovative products also call for fast execution.
The time between idea and realization has to be as short as possible to stay ahead of
the competition.
Philips Consumer Lifestyle Drachten
Philips Shavers: wet and dry electric shaving
Every day, millions of men all over the world use an
electric shaver. There is every chance that they are using
a Philips shaver. Together with its sister factory in the
Chinese city of Zhuhai, Philips CL Drachten is one of the
largest and most modern electric shaver manufacturers
in the world. All Philips shavers are developed in
Drachten. All over the world Philips shavers are known
for their perfect shaving sensation. Philips has been
manufacturing shavers since 1939, and has been the
market leader in electric shaving since the 1960s.
Philips has a market share of more than 50%. We would
like to maintain this position. That is why we closely
track consumer wishes and continue our search for
ever more perfection with ‘cutting edge technology’.
Our products keep up with time and each new
generation is a response to changes in consumer wishes.
We want to exceed these wishes by offering even
better performance, more comfort, modern designs
and plenty of options.
14 Philips Consumer Lifestyle Drachten
Close to the skin
What do consumers experience?
With Male Grooming appliances we come very close to the skin of consumers. Safety,
comfort and performance come first during development. All products are extensively
tested in our Product Research Center. The effects on skin and hair are checked with
highly sensitive instruments. We establish how the shaving performance can be further
improved and how consumers experience our products. The test results help us to
continuously improve our products and adjust them even better to consumers’ wishes.
Vitalight - for a comfortable life
Relaxation, vitality, pain reduction and making life more pleasant: those are
the key concepts for Vitalight. In Drachten, the department develops and
tests a wide variety of products, ranging from the Wake-up Light to the
Energy Light and InfraCare.
Vitalight’ products bring sunshine into people’s homes. The Wake-up Light
allows people to wake up naturally by imitating a sunrise. This results in a
more pleasant waking-up experience. Other well-known top products of
Vitalight are the InfraCare infrared lamps and the Energy Light, which uses
light to give more energy during the dark winter months.
Beard trimmers, hair clippers, and body groomers
Men increasingly feel a need to express themselves
through styling. Instead of seeing shaving and
grooming as a necessary evil, they regard it as a
form of self-expression. Shaving and styling are
often combined: for instance by wearing a macho
stubble beard during the weekend, while sporting a
closely shaven face during the week. Men feel freer
and more inclined to express themselves through
their appearance. Philips wants to provide them
with the right products to do so!
Whether they want a smoothly groomed face,
a clear-cut hairline or total hair removal: the
grooming products developed in Drachten
cater to all consumer wishes. Developers
keep a close eye on consumers and
their wishes. This enables them to
create advanced and easy-to-use
products that comply with the
latest trends.
15Philips Consumer Lifestyle Drachten
Shaver productionWorld-class production center
Flexible production process
In 1950, Philips founded a factory for the production
of electric shavers in Drachten. There have been lots of
developments since then. Manual work has largely made
way for mechanized and even fully automated production
methods. This helped us keep our costs down and stay
competitive. Big challenges like these are just our thing.
The shaving heads and shavers developed and manufactured in Drachten have been
successfully distributed and sold all over the world for many years. Our development
and production processes are characterized by great flexibility, high quality, continuous
improvement and the lowest possible costs. Our employees work as one close-knit team
that continuously goes the extra mile to deliver top performance at world-class level.
Philips Consumer Lifestyle Drachten
16 Philips Consumer Lifestyle Drachten
High standards
A shaver consists of various parts that are nearly all made in house,
such as shaving heads, trimmers, plastic parts and power supplies.
Next these parts are combined with the greatest possible precision
to create complete, high-quality shavers. Our production processes
have been arranged in a way that ensures the delivery of perfect
quality. Only shavers that meet the highest standards will be released
for delivery to our customers.
Innovative production techniques
Developing an innovative product is one thing, but mass producing
such a product is a different story. Philips CL Drachten has the
expertise to ensure that its production processes run smoothly.
To achieve this, we use the latest technologies in the fields of
electrochemical processing, metallurgy, robotized production
processes, insert molding, and decoration. The production process
is supported from start to finish by modern logistic management
technology.
High speed
Our production process is very fast. When we receive an
order from one of our sales organizations or a large chain
store, we can produce and deliver the requested shavers
within a few days!
Simply Philips
The entire production process is geared towards maximum
performance and minimum waste of raw materials, time and energy.
Small intermediate stocks, thorough quality checks and automated
production systems guarantee high-quality output. Each employee
contributes to the continuous improvement of our processes.
Care for people and environment
During the production of our shavers, we pay close attention to the
environmental impact of our processes and the working conditions
for our employees. Our site meets all occupational health, safety and
environment standards. Safety, health, energy efficiency, recycling and
waste control are at the top of our list. Water and air are cleaned
with modern purification plants to prevent pollution and odor
nuisance. Philips takes its responsibility on this point, and even goes
a little further than is required by law. Care for people and the
environment are also part of being a world-class production center!
17Philips Consumer Lifestyle Drachten
We offer employees a challenging environment in which they have plenty of opportunities
to develop themselves and to make use of their talents. We value our people because
they are the basis for our success. Their initiatives and efforts enable us to exceed
consumer expectations.
Thanks to its size and versatility, Philips CL Drachten can offer excellent internal
training and career opportunities. We also regularly offer research and work
experience internships.
Are you going to be part of our next success?
18 Philips Consumer Lifestyle Drachten
Interested?Would you like to work in a dynamic,
international high-tech organization and
contribute to the development, testing and
production of top products that are sold all
over the world? Go to www.philips.com/careers
to apply for a job.
19Philips Consumer Lifestyle Drachten
July
2011
Philips Consumer Lifestyle Oliemolenstraat 5 9203 ZN Drachten
Postbus 20100 9200 CA Drachten
Tel. +31 512 59 91 11Fax +31 512 53 13 25
www.philips.com [email protected]