Broadpeak Consulting - Services Brief

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    Broadpeak ConsultingsService Brief

    CONFIDENTIAL |www.broadpeak.co

    progresschange

    innovateaspire

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    Broadpeak Consulting

    offers industry

    specific

    Management

    consulting services to

    companies in the

    Middle East region.

    Our business

    consultants

    customize their

    approach so everyclient receives

    proactive, innovative

    and comprehensive

    solutions to

    management issues

    that affect their

    business.

    All of our expertshave specialized

    knowledge of the

    industries in sectors,

    such as Retail,

    Manufacturing, Real

    Estate, Oil & Gas and

    Education.

    Broadpeak Consul t ing is a management consul t ing f i rm that bel ieves

    in provid ing indu stry focused services and solut ions to help yourbusiness progress and prosper in todays competitive business

    environment.

    This matrix represents the broad classification of services and industries that we are focusing on.

    Introduction to Broadpeak

    Retail

    Manufacturing

    Oil&

    Gas

    RealEstate

    Education

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    IntroductionAbout Us

    Strategy Practice

    Broadpeak

    Consulting'sBusinessStrategy Practicehelps youdetermine theright strategicpriorities or theprofitable growthfrom identifyingdeals andenhancing value,to putting in placemechanisms tofacilitatemaximum return.

    Our strategyservices combinethe expertise, tools,and methodologiesto develop and

    implementbusiness modeland businessstrategy.

    To be able to plan for a long-term growth, you require a business

    strategy that influences the performance of activities.

    These strategies are:

    Different from those of the rivals; or

    Similar activities but performed in a way which gives themstrategic advantage.

    This is reflected in an organization's Business Model and is key to

    any organizations survival. In order to effectively implement the

    selected Business Model, it is important that the organization

    develops a deep understanding of:

    The market in which it is operating;

    The products and services that it is offering; and

    The internal strengths and weaknesses of the company.

    Broadpeak Consulting helps organizations in conducting 'Strategic

    Assessment, but also in developing a Business Model and

    'Business Strategy.

    However, it is also important to understand that, success of a

    strategy lies in its implementation as is suggested in a research byGartner.

    Broadpeak Consulting provides services that are focused on not

    only developing Business Model and Business Strategy but also

    provides assistance during their implementation.

    The success of a

    company is in thedefinition of a unique

    business proposition

    and in ensuring that

    this unique

    proposition is

    effectively part of the

    ethos of the

    company.

    Documentation of thestrategy does not

    guarantee success;

    implementation does.

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    IntroductionAbout Us

    Performance Management Practice

    Broadpeak

    ConsultingsPerformanceManagementPractice helpsorganizationsmanage theirenterprise wideperformance fromdesigning toimplementingleading practicebasedperformancemanagementsolutions.

    Our performancemanagementservices combinethe expertise, tools,and methodologies

    to develop andimplementBalancedScorecard basedKey PerformanceIndicators(KPIs).

    Organizations typically focus on measuring financial performance

    instead of closely monitoring the key drivers of performance, thus

    limiting managements view to post facto indicators only.

    In addition to monitoring the financial performance of an

    organization, it is imperative that non financial aspects likemanagement effectiveness, process excellence, brand recognition,

    and innovation are also closely monitored. This provides a more

    holistic view of an organization's performance, and facilitates

    decisions that lead to long term survival of the organization.

    The corner stone to developing an effective and successfulperformance management framework is creation of a holistic

    description of the strategy, termed as a Strategy Map. This lends

    itself to identifying critical objectives, measures and initiatives

    required to drive performance across intangible aspects that are

    critical to the organization.

    Broadpeak Consulting helps clients develop a Balanced Scorecard

    based KPIs and related reporting processes. Enterprise level KPIs

    could then be cascaded to business unit and employee level.

    Broadpeak Consulting also helps in defining a Roadmap for thesuccessful implementation of the Balanced Scorecard.

    Performance

    management is abouttaking a holistic view

    of the organizations

    performance. This in

    not restricted to

    financial

    performance only.

    Once defined

    effectively this can

    complement thefinancial reporting

    and other

    management

    mechanisms.

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    IntroductionAbout Us

    Process Improvement Practice

    Broadpeak

    ConsultingsProcessImprovementPractice helpsyou manage theenterprise widebusinessprocesses byhelping youdesign andimplementeffective andefficientprocesses.

    Our processimprovementservices combinethe expertise, tools,and methodologiesto develop and

    implementprocesses that arein line with leadingpractices.

    Broadpeak Consultings Process Improvement practice helps

    organizations across different industries in defining their processes,

    while keeping in view leading practices and ground realities.

    Business Processes, if defined and implemented properly, enable

    organizations to perform in line with their business model, businessstrategy, industry norms and leading practices; while ensuring that

    risk and compliance related aspects are appropriately addressed.

    Process Improvement engagements ensure the following:

    Process model enables the pre-conceived business model andare not a set of activities which represent processes that are

    not fully integrated

    Process Model is scalable to quickly handle the envisaged

    expansion or unplanned downturns

    Process Model has built in checks and balances to ensure that

    it complies with the internal audit and regulatory requirements.

    Processes are continually improved within an organization, however

    this should be a key aspect of management activity at times of

    setting up or while implementing an ERP.

    During both the key events, it is important to ensure that the critical

    aspects of the business operate effectively. The same principles

    apply when the organization is transforming its business.

    Process

    improvementengagements can

    result in significant

    improvement in

    efficiency while

    reducing cost.

    However, it is very

    important that the

    improvements are

    effectivelyimplemented to

    generate the desired

    benefits.

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    IntroductionAbout Us

    Human Capital Practice

    BroadpeakConsultingsHuman CapitalPractice helpdevelop both theteam andindividualcapability toimplementstrategyeffectively andsteer theorganization tosuccess.

    Our human capitalservices combinethe expertise, tools,and methodologiesto develop andimplement humancapital with the

    organization.

    Strategys success depends on implementation. Driving change and

    innovation to build an effective organization is key to translating

    strategy into reality.

    A key component of building an effective organization is to ensure

    that the core operating principles, organizational structure, cultureand job accountabilities are fully aligned with business strategy and

    deliver improvements in performance.

    Broadpeak Consulting works with leaders to solve their business

    issues by following an enterprise wide approach. This involves

    working in close partnership with executive teams and result indevelopment of both the team as well as the individuals.

    This results in capability enhancement that enables effective

    strategy execution and steers the organization to enhanced

    performance. With an unrelenting focus on the bottom line,

    improvements are delivered that bring tangible value to businesses.

    Following are some of the services which are provided by

    Broadpeak Consultings Human Capital Practice in achieving the

    enterprise wide goals:

    Organization Structure and Job Descriptions

    Performance Management

    Recruitment and Training

    Human Capital

    defines thesuccess of an

    organization and

    the primary focus

    is on ensuring that

    the strategy and

    leading practice

    based process

    framework is

    effectively enabled.

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    IntroductionAbout Us

    Technology Practice

    BroadpeakConsultingsTechnologyPractice helpsorganizations

    implement

    technology from

    defining business

    requirements

    r ight down to

    assuring qu al i ty.

    Our technologyservices combinethe expertise, tools,and methodologiesto accelerateimplementations,transfer knowledge,and continuouslyimprove your

    business.

    Implementation of an enterprise wide application offers opportunities to

    introduce improvements in efficiency and cost optimization. These

    opportunities are lost if:

    Existing processes are not evaluated effectively, leading to mapping

    existing processes into the new environment along with theinefficiencies of the existing environment

    Standard ERP functionality is implemented, that may not

    necessarily represent the business needs of the organization.

    An ERP implementation should not be considered just a technology

    initiative but rather a plan to define a Business Model that offers

    competitive advantage in a cut throat industry. This will entail:

    Developing and implementing an Operating Model (processes,

    structure and reporting) that enables the business strategy; and

    Implementing a technology framework that drives and enables the

    business strategy and operating model.

    In order to address these aspects, Broadpeak Consulting has developedleading practice based industry centric process models to facilitate quick

    identification of gaps, definition of To-Be processes and their subsequent

    implementation.

    Implementation of an

    ERP following astructured approach,

    will enable

    companies to

    operate based on

    Best Practices.

    Thus enabling client

    to not only meet its

    compliance

    requirements, butalso address day to

    day challenges that

    are associated with

    managing a complex

    internal and external

    project.

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    Our Profile

    Broadpeak Consulting is a management consulting firm

    BroadpeakExperience

    Consultants Experienceprior to Broadpeak

    Broadpeak is based out of Ras Al Khema, UAE

    Broadpeak Consulting started its journey 3 years ago.

    Our team includes members who have worked in senior

    positions within four big firms (EY, PwC)

    The team has significant experience of providing

    consulting services to process industry

    Geographically, we have done engagements in Kuwait

    and UAE

    The matrix represents the broad classification of services

    and industries that we are focusing on.

    We believe in providing industry focused services and solutions to help your business progress and prosper in todayscomp et i tive business environm ent .

    Retail

    Manufacturing

    Oil&

    Gas

    RealEstate

    Education

    http://www.qapco.com.qa/http://www.google.ae/url?sa=i&source=images&cd=&cad=rja&docid=o4Zx91DXy31I2M&tbnid=Y1Hyp2zG15srqM:&ved=0CAgQjRwwAA&url=http://www.dubaided.gov.ae/english/Pages/NewsEntsDlts.aspx?nid=128&ei=nFsTUevYC8fJtQa1soD4CA&psig=AFQjCNGc66s-qYUVupnZzBra0RNxBkS7hQ&ust=1360309532241424
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    Al Hamra Group (AHG) is a Ras Al Khaimah

    based real estate development andinvestment company. The group is focused

    on providing premier lifestyle real estatedevelopments, and investing in the luxury

    hospitality and leisure segments.

    AHG is concentrating on growth through

    business segmentation and expansion, and is

    extending its expertise in managing master-

    planned communities whilst simultaneously

    developing new competencies in the fields ofhospitality and leisure.

    The mere size and financial strength of the

    group has meant not only a proper group

    structuring, but has also necessitated the

    implementation of an appropriate world class

    Enterprise Resource Application

    Al Hamra started this journey by

    implementing SAP and best practices across

    all its business units.

    During this journey Broadpeak Consulting was

    engaged to develop its:

    Policies and processes modelthis included

    key process areas of a real estate company

    like Finance, HR, Procurement, Sales and

    Leasing (Commercial and Residential), Project

    Management and Facilities Management.

    Organisation Structure and Job

    Descriptions this included organisation

    structure for the entire group that includes real

    estate management, malls, golf club, andmarina.

    Reporting framework and development of

    reports within the SAP environmentthis

    included development of a framework forascertaining the structured reporting

    requirements across the organisation and

    actually developing the identified gaps within

    the SAP environment .

    Training of end-usersthis entailed

    developing training material based on the

    current SAP configuration and conductingclass room trainings

    Recent Project

    One of the key projects that we have been engaged on is

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    Recent Project

    One of the key projects that we have been engaged on is

    Aldar has developed some of Abu

    Dhabis most iconic and complex

    projects, from the Formula 1facilities on Yas Island to the

    thriving new Shams Abu Dhabi

    community on Reem Island.

    Its property portfolio is diversifiedand balanced, with residential

    communities accounting for

    around half of assets, retail

    property representing a third, and

    the remainder split betweencommercial and hospitality.

    With a land bank of over 77

    million square metres, 90 percent

    of which is in special investment

    zones, Aldar Properties is

    focused on serving the growing

    demand in the UAE for high-

    quality and professionally

    managed property.

    Aldar Properties is a strong

    partner of the Abu Dhabi

    government, which is a major

    shareholder. The business is

    aligned with the Emirates Vision

    2030 strategy of economic

    diversification and socialinfrastructure development.

    Post merger with Sorouh, Aldar has, in

    the last year, worked on various projects

    to enhance its operational performance.

    Aldar has undertaken a range of

    initiatives that focus on:

    Enhancing its performance

    Streamlining its business processes

    and

    Ensuring that the technology

    infrastructure is in line with its

    business requirements.

    During this journey Broadpeak

    Consulting has been engaged by Aldar

    to train its various levels of management

    on Balance Scorecard and how the

    concepts should be implemented.

    The next phase will be the development

    of dashboards for its strategic level

    management.

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    www.broadpeak.coAspire

    . Innovate

    . Change

    . Progress

    Broadpeak Consulting FZE

    www.broadpeak.co

    Broadpeak Consulting (www.broadpeak.co) provides industry-focused

    consulting services to build public trust and enhance value for its

    clients.

    Key Contact:

    Aamir AzimPartner, Broadpeak Consulting

    Ras Al Khema Free Zone, UAE

    email: [email protected]

    Mobile: +971 50 9180840

    P.O.Box: 16111 - RAK, UAE

    2014 Broadpeak Consulting RAK FZE. All rights reserved.

    "Broadpeak Consulting"refers to Broadpeak Consulting RAK FZE.