Branding, Hiring,Retention Sarinah

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    EMPLO YER BRANDING,

    HIRING

    &RETENTION

    Sar inah Abu Bak ar

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    Em ployer Branding.. Why B rand

    ATTRACTION

    ENGAGEMENT

    RETENTION

    Employer Branding : Shaping and maintaining an image inthe minds of potential candidates in the market that the company,

    above all others, is a great place to work

    Core HR Objectives

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    Branding St ra t eg y

    The quality of our image impacts the people that we attract

    Candidates apply to companies that fit their Value & Potential

    Averag

    e

    LowPotential

    High

    Potential

    Averag

    e

    No Name

    Top

    Employer

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    Ident i fy ing your Em ployer Brand

    Survey, collect data :

    New Hire Survey- Why employee join the company

    Reject offer analysis

    Employee Survey- Why employee stay

    Turnover analysis

    - Why employee resign

    Trends - Employer of Choice Studies, Graduate Survey

    Image Studies, Management & expert interviews

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    Types of Em ployer Brand Messages

    Focus on OfferAt our company you get more than what you getelsewhere (eg benefits, culture, career opportunities)

    Focus on Personality

    In our company we are like this. If you fit to that you can stayas you are and find people like you.

    Focus on Values

    Thats important for us in our company. If you share thesevalues you are welcome.

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    Types of Em ployer Brand Messages

    Focus on Offer

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    Types of Em ployer Brand Messages

    Focus on Personality

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    Types of Em ployer Brand Messages

    Focus on Value

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    Employment Value Proposition

    Possible components of EVP

    Location

    Job Security Stability & Success

    Market Position

    Company Reputation Company Values &Culture

    Personality of workforce

    Product Technology

    Work life Balance

    Compensation & Benefits

    Training Opportunities

    Career Advancement Learning Opportunities

    Job challenges Innovation

    Freedom & Flexibility Opportunities to leverage

    personal strength & talent

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    Characteristics of an effective Employer Brand

    A strong employer brand provides answer to the question,Why should I join this company?

    As such an employer brand offers a clear EmploymentValue Proposition (EVP)

    EVP must be- Unique- Consistent

    - Appealing to the target group- Realistic to what the company can offer

    Need to live up to the brand promise!

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    Recruit best employees Reduce turnaround time

    Higher job acceptance rate Reduce turnover Improving employees engagement,

    commitment & performance

    In summary, Employer Brand

    Towers Perrin, Global Employer Brand Study

    ATTRACTION ENGAGEMENT RETENTION

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    Hi r ing & Ret en t ion: Why i t i s im por t an t

    Vital for future competitiveness &sustainability

    Increasing skills shortage- need to be more innovative on hiring

    and retention to meet future needs

    Loss of Productivity

    Turnover is Costly*

    Turnover is a complicate issue

    *turnover costs can be 25% of annual salary

    -Grensing-Pophal(2002)

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    Tur nover Cost

    Understand & appreciate the cost of turnover

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    Rec r u i t m ent , Ret en t ion

    The best recruitment strategy is RETENTION

    The Companys Objectives & Values Departmental Management & Supervision

    Teamwork & Cooperation Employees Performance and Development Talent management Compensation & Benefits Worklife & Flexibility

    Employees Commitment & Engagement to company

    Focus on why people stay.

    Clues from employees

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    I would recommend mycompany to a friend as a

    good place to work

    My company inspires me to domy best

    I am proud to tell others I workFor my company

    My job provides me a sense ofPersonal accomplishment

    I really care about the futureOf my company

    I understand how my departmentcontributes

    I understand how my role is relatedto my companys overall goals,objectives & direction

    I am willing to put in a great dealof effort beyond what is normallyexpected

    I am personally motivated to help

    my company be successful

    Clues from employees..

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    Why do Em ployees c om e t o w ork

    Job Satisfaction

    Nature of Work Career Advancement Opportunities Job Security

    Location Pay & Benefits Training

    Socialization

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    Why Em ployees Leave.. Com m on r easons

    Their Boss

    Nature of Work Lack Career Advancement Opportunities Job Security

    Location Pay & Benefits

    Training Socialization

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    Why Em ployees St ay..

    Benefits

    Good Employer

    Flexibility in hours

    Good co-workers Salary

    Boss is good

    Career Advance.Opportunities

    Challenging work

    Convenient location

    Feel needed

    Training Feel appreciated

    Organizations

    mission

    Friendships

    Mellons Asian Research 2003

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    What Prevent Em ployees Leaving

    Keeping your valuable employees, S Dibble, Wiley (1999)

    Benefits

    Loyalty

    Difficult to match pay

    Lose seniorityAfraid to change

    No time to look

    Cant find job as good

    Give up incentives

    Others rely on me

    Loss of work friends

    TransportationMentor is here

    Close to retirement

    Finishing Education

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    Effec t ive Ret ent ion Met hods

    Flexible Work Schedule

    Interesting & Challenging work

    Training & Dev. Opportunities

    Career Opportunities

    My Manager

    Firm Leadership, Culture &Purpose

    Work life Balance

    RETENTION

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    An effective employer brand does not guaranteestaff engagement, motivation and performance,but it certainly enhances it. The flipside is that

    when staff leave the organization, eithervoluntarily or via redundancy, a good

    employer brand ensures that business

    reputation is maintained.

    Reality of Employer Brand to Hiring & Retention

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    Talent at any level can be attracted by an impressive

    reputation, by the promise of exceptional careerprogression, competitive financial rewards and so on,

    But ultimately, it is the personal experience of therelationship that that person develops within anorganization that determines the longevity and thewin-win consummation of the relationship.

    Image and promise is not enough for

    highly marketable and talented people.

    Reality of Employer Brand to Hiring & Retention

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    Questions.