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    Brand

    Positioning

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    What is Brand Positioning ?

    Target consumers reason to buyyour brand in preference to others

    To ensure that all brand activity :

    Has a common purpose

    Is guided, directed and delivered by the brands benefits/ reasons to buy

    Is focussed at all points of contact with the consumer

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    Brand Positioning Opportunities from Consumer

    Understanding

    Levelo

    fsatisf a

    ction

    Level of Importance

    Hygiene Factor

    Are you the first mover to own

    category ? Can you raise the bar ?

    Low High

    Current Differentiator

    Can you significantly outperform ?

    Establish new measure of

    performance ?

    Critical Need gap either for whole

    market or specific segment

    Un-critical need gap

    Can you convince consumers tore-evaluate needs ?

    High

    2 E Need Classification Grid

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    Determining Competitive Strategy

    The positioning you choose for your brand will be influenced by

    the competitive stance you want to adopt

    Remain leader

    Take leader head on

    Capitalise on leaders relative weakness

    Find a niche

    Change rules of the game

    Any examples ?

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    A Brands Position is a combination of

    several elements

    BRAND PRINT

    Marico-Brand Positioning Tool

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    Brand Print

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    Brand Print

    Model for brand positioning, brand

    equity and brand architecture.

    Amalgamation of Marico and industry

    best practices

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    Brand Print : Properties

    Simple

    Brief

    Multipurpose Positioning

    Vision

    Extensions Not only What but also How

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    Brand Print : Process

    Current Print ( the building block)

    Basic expression of the positioning and the

    equity of the brand

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    Brand Print : Process

    Current Print ( the building block)

    Basic expression of the positioning and the

    equity of the brand

    Vision Print

    To re-engineer the brand to take

    advantage of changing opportunities (or

    threats) in the marketplace

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    Brand Print : Process

    Current Print ( the building block)

    Basic expression of the positioning and the equity of the

    brand

    Vision Print To re-engineer the brand to take advantage of changing

    opportunities (or threats) in the marketplace

    Extension Print

    To tap an extension opportunity without undermining themaster brand

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Single most compelling

    reason for the consumer tochoose the brand

    The chooser of the brand, who

    may be the buyer or the user(should be defined in terms of

    attitude, behavior, values aswell as socio economics)

    Brand OpportunityThe market & alternative

    choices as seen by the

    consumer

    Is that one aspect of the

    consumer which shows you howa brand can best solve aproblem or create an

    opportunity for themWays in which the brand

    solves consumer problems oroffers an improvement in

    some aspect of their life

    (functional, emotional,

    sensory or self expressive)

    Proof that our benefit delivers its

    promise & substantiates positioning

    Unique, long term personality, image orattitude of the brand, which will drive

    preference over time for your brand

    Distinctive & consistent visual/audioproperties of the brand by which theconsumer instantly recognizes andconnects with the brand at all points of

    contact

    Distillation of thebrands genetic codeinto one clear,

    defining thought

    3 Brand Opportunity

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Brand Audience Person for whom the brand is - or wants to be - the

    first choice.

    Chooser of the brand. Not always the user/consumer

    Demographic

    Psychographic

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    Brand Audience : Examples

    Dove bar Women 30-50, beginning to feel the effects of dry

    skin. Pragmatic soap users but still want the best care.

    Need to know a product works before buying it

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    Brand Audience : Examples

    Axe Deo

    14 - 25 year old men

    Fairly trendy, limited in experience withwomen

    Seduction a way of defining themselves as

    individuals and men Peer group approval is critical

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefits Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Competitive Choices

    From the consumers point of view

    Who loses when we win ?

    Who wins when we lose ?

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    Comp Choices : Examples

    Dove Bar

    Premium / upper mass soaps

    Face washes

    Regular soaps (uptrades)

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    Competitive Choices

    Need not necessarily be in the same

    category

    Swatch Economy watches

    Fashion accessories

    Airlines v/s Rail

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefits Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Insight

    Not so obvious aspect of the consumers life

    Elicits Aha, you know me

    Retrospectively Self evident Resides in the consumer

    Not brand forward

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    Insight

    One aspect of the consumer which shows you

    how your brand can solve a problem or create

    an opportunity for them.

    Often unlocks the brand for the consumer

    helps overcome the brand barrier

    Great brands are often built on the back of

    great insight

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    Some questions to ask Is your insight really evocative?

    Is it enduring?

    Is it critical and strong enough to support your positioning?

    Is it distinct from what competitors are using ?

    Can it be laddered to a higher order benefit?

    Do we have the short-term & long-term capability to serve the insight?

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    Insight : Examples Axe : The mating game is a major

    preoccupation for young men. Feeling,

    looking and smelling good are essential to

    success

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    Insight

    Can straddle different layers

    Life Insight

    Category Insights

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Benefit

    What the brand does for the consumer

    or solves consumers problem

    or, offers an improvement in someaspect of their life

    provides an answer to

    whats in it for me?

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    Benefit Functional

    what tangible benefit does it deliver better than competition

    Emotional How does it make me feel?

    Self Expressive

    what does it enable me become?

    Sensory How is the experience ?

    As a category evolves & moves towards parity, emotional / self

    expressive benefits become more critical

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    Single minded vs Multiple Benefits

    Single minded

    Single benefit OR a tight set of related benefits

    Only Saffola takes care of your heart

    Sundrop oil makes your food light and non-oily, thus making it taste great

    Multiple promises

    Several benefits

    Vicks Action 500 offers quick and complete relief from colds, blocked noses and

    headaches

    Trade-off

    Resolve trade off in consumers mind

    Surf Excel removes the toughest stains from clothes, without damaging

    them in any way

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    Single minded vs. Multiple Benefits vs. Trade Off

    If crowded market, then focus to differentiate

    If already in niche, grow by straddling more benefits e.g.,

    If market leader then expand to own the category orbecome arange brand

    What works best ?

    Primarily be single minded and focused.

    However

    Take into account Brands objective w.r.t. category

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Evidence

    Proof that it works - Addresses the barrier I dont

    believe

    Evidence of how and why the brand is better than

    alternative brands, could include

    Product details

    Who recommends it

    Which opinion leaders use it

    Heritage and expertise

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    Evidence : Examples

    Dove bar: Indicts soap with clinical

    proof.

    Contains 1/4 moisturising cream. Conviction of its users.

    Recommended by Doctors. ph neutral

    Rolex : Worn by worlds high achievers,

    crafted from a single piece of metal

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    Evidence

    Often Offers opportunity to innovate

    and provide news on same benefit

    e.g Saffola - LOSORB

    While writing evidence - Need to ensure

    Link between Benefit and Evident

    Avoid manufacturers specifications- unless it can create

    news value

    Ensure your evidence is still relevant

    Consumer friendly language

    Try to build in uniqueness

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Character

    Describes what the brand stands for

    and believes in (Values)

    Describes how it behaves, including its

    style of communication with its

    audience (Personality)

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    Character : Examples

    Marlboro : Masculine, free-spirited, adventurous

    Nike : Expert, Passionate

    Dove bar: Confident, Nurturing, capable, understated yet elegant.

    Axe : Masculine, surprising, authentic, individual, unpretentious, cool.

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Identity Marks

    Visual (or other) identity of the brand

    Elements which distinguish the brand

    from others

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    Identity Marks : Examples

    Visual / signs

    Nike : Swoosh

    Vicks : Triangle

    Sounds

    Titan Jingle

    Britannia ting

    All your proprietary assets / trademarks are not Identity

    marks

    e.g Saffola Heart v/s Saffola Nutrichart

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Differentiator

    Expresses in one brief sentence what gives

    the brand its competitive edge

    Single most compelling reason for theconsumer to choose the brand

    and not its competitors

    Selected from all the elements of the Brand

    Print, but not using them all

    Creates barriers to switching

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    Differentiator : Examples Dove bar

    Only Dove wont dry my skin (like soap

    can), because it contains 1/4 moisturizing

    cream

    Axe : Only brand cool enough to help me

    get the girl

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    *Point to note *

    Differentiator v.s Hygiene factors Hygiene factors

    Form base requirements of category that all brands

    must meet E.g.

    Airlines - Safety

    Food- Taste

    Hygiene factors may not grant a win but

    absence of them could lead to failure

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Print

    The distillation of the brands genetic

    code into one clear thought.

    Essence or Core of the brand Long term feature vs. other features of

    the print that may change over time or

    across extensions

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    Print : Examples

    Dove : Feminity restored

    Lux : Dreams of beauty

    Closeup : Confident closeness

    Virgin : Robin Hood

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    Print : Elements Brand Audience

    Competitive Choices

    Insight

    Benefit Evidence

    Character

    Identity Marks

    Differentiator

    Print

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    Vision Print

    Tools :

    Current Brand Print

    Where the brand is now

    Vision Brand Print

    Where it could - or should - be

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    Extension Print

    Master-brand Print

    Extension Brand Print

    Identify opportunity and justification

    What the extension borrows and what it

    builds

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    Checklist for Brand Print

    Is it unique and differentiated vs. competition?

    Is it relevant and motivating to the target customer?

    Is it relevant to all major geographic markets and

    businesses?

    Is the proposition substantiated with unique, relevant and

    difficult to copy products

    Is it sustainable can it be delivered consistently across all

    points of contact with the consumer ?

    Does it help the organisation realise its financial goals?

    Is it able to align and inspire the organisation?

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    Brand Positioning Statement

    How would your TA would describe the brand to a friend(written in the TAs language )

    Why buy me in preference to others ?

    (Brand Name) IS THE ONLY ________________________

    THAT ___________________________________________

    BECAUSE _______________________________________

    From Current to Future Brand

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    From Current to Future Brand

    Print

    This move signifies a shift in consumer perception

    regarding the brand that you want to undertake

    Identifying perceptual shifts will highlight if the future

    brand Print is drastically different from what your brandcurrently is, and hence too difficult to achieve

    Current Brand Print Desired Brand Print

    Perceptual shifts