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Bradbury View, Short Break Care, Statement of Purpose Issue date: December 2019 Version No: 3.0 Status: Approved Review date: n/a Page 1 of 34 BRADBURY VIEW, SHORT BREAK CARE, STATEMENT OF PURPOSE

BRADBURY VIEW, SHORT BREAK CARE, STATEMENT OF PURPOSE€¦ · Bradbury View, Short Break Care, Statement of Purpose Issue date: December 2019 Version No: 3.0 Status: Approved Review

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Page 1: BRADBURY VIEW, SHORT BREAK CARE, STATEMENT OF PURPOSE€¦ · Bradbury View, Short Break Care, Statement of Purpose Issue date: December 2019 Version No: 3.0 Status: Approved Review

Bradbury View, Short Break Care,

Statement of Purpose

Issue date: December 2019 Version No: 3.0

Status: Approved Review date: n/a Page 1 of 34

BRADBURY VIEW, SHORT BREAK CARE, STATEMENT OF PURPOSE

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Bradbury View, Short Break Care,

Statement of Purpose

Issue date: December 2019 Version No: 3.0

Status: Approved Review date: n/a Page 2 of 34

CONTENTS

1. The Range of Needs for whom it is intended that the Home is to Provide Care

2. Ethos and Philosophy and Outcomes the Home Seeks to Achieve

3. Description of the Accommodation Provided by the Home

4. A Description of the Location of the Home

5. Arrangements for Cultural, Linguistic and Religious Needs

6. Dealing with Complaints

7. Policies for Safeguarding Children, Preventing Bullying, Missing Child Policy

and Behaviour Management Policy.

7.1 Safeguarding

7.2 Missing Child/Young Person

7.3 Bullying

7.4 Health and Safety

7.5 Fire Precautions

8. Admissions Criteria

9. Arrangements for Consolations with Children about the quality of their Care

9.1 Children’s Commissioner

9.2 Participation

9.3 Advocacy

10. Policy and Approach in Relation to Anti Discriminatory Practice and Children’s

Rights

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11. Details of Provision to Support Children with Special Educational Needs –

The Arrangements for Children to attend School and the Provision made by the

Home to Promote Education

12. The Arrangements for Enabling Children to Enjoy and Achieve and Benefit

from a variety of Activities that Meet Their Needs and Develop and Reflect Their

Creative, Intellectual, Physical and Social Interests and Skills

13. Details of Any Healthcare or Therapy Provided within the Home

13.1 Medications

13.2 Specialist Services Available

13.3 Occupational Therapist

13.4 Speech and Language Therapist

13.5 Physiotherapist

14. Positive Relationships – Arrangements for Promoting Contact between

Children and Their Family and Friends

15. Protection of Children – Approach to Surveillance and Monitoring of Children.

Details of the Home’s Approach to Behavioural Support including Information

about:

A. Approach to the Use of Restraint

B. How Persons Working in the Home and Trained in Restraint and How their

Competence is Assessed.

15.1 Positive Behaviour Support

15.2 Sanctions

15.3 Leadership and Management

15.4 Staff Experience and Qualifications

16. Details of the Management and Staffing Structure of the Children’s Home

Including any Arrangements for the Professional Supervision of Staff Employed

at the Children’s Home, Including Staff that Provide Education or Health Care.

16.1 How the Home Promotes Appropriate Role Models of Both Sexes

17. Review Arrangements for the Statement of Purpose

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1. The Range of Needs for whom it is intended that the Home is to

Provide Care

Bradbury View has been designed to meet the needs of children and young people

who have complex learning and/or physical disabilities. These include: speech,

language and communication difficulties, Autistic Spectrum Disorder, cognition and

learning issues, behavioral difficulties, social emotional and mental health needs,

visual impairment and/or hearing loss and sensory processing difficulties. In

designing the building and its location the needs of the children and young people

and families were considered as a priority. For example location is close to the hydro

pool to enable children ease of access. Parking has been planned to ensure safety

and efficiency for mini buses and adapted vehicles and access to school staff is on

site to manage any transition issues

The home is able to provide Short Breaks for children and young people aged

between 6yrs – 18th birthday. However, there are Local Authorities who will fund for

Education/Short Break placements until they are 19. In these circumstances the

home will undertake a comprehensive risk assessment to ensure that appropriate

respite accommodation still remains.

The main purpose of placing children and young people with the staff team at

Bradbury View is to support them to enjoy and benefit from meaningful short break

services, integrate into the community and, without prejudice or stigma, address their

individual needs. Staff are committed to raising the awareness and self-esteem of the

children and young people in their care.

The needs of these children and young people are complex and require the

involvement of multi-disciplinary teams and close communication and engagement

with parents and other stakeholders, to share knowledge, skills and to develop a

shared understanding of each child, their needs and collectively how we can optimize

outcomes with and for them. All of the children and young people who attend

Bradbury View attend Percy Hedley Schools which is on site. A small number of

young people, after a thorough assessment of individual needs, access Bradbury

View for short breaks but access the sister school Northern Counties in Jesmond, this

is also run and managed by Percy Hedley Foundation. Close liaison ensures effective

delivery of a 24 hour curriculum and a shared understanding of the complex needs of

individuals ensuring best outcomes. Therapists and nursing staff based in school

provide training and advice to Bradbury View to ensure consistency of approach.

Bradbury View supports with safe transition of young people to school each day using

the homes transport.

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Staff work closely with each child, their family and with a number of external

agencies, including health professionals, to support them to meet individual needs as

necessary. We endeavor to enhance each child’s levels of self-esteem by creating

and maximizing safe opportunities in which to grow, learn, develop and realize

appropriate degrees of self-determination. This partnership work is focused around

care and placement plans, which inform future stability.

Our staff work proactively to build positive relationships with children and young

people and to meet their complex needs. Teams collaborate closely and pride

themselves in their level of commitment and consistency with all children and young

people. Our staff teams strive to offer a safe environment that promotes positive

outcomes, engagement and personal growth.

This resource is offered regardless of gender, race, ethnic origin or culture.

2. Ethos and Philosophy and Outcomes the Home Seeks to Achieve

At Bradbury View we believe that each child is unique and as far as possible their

individual needs will be met and their potential developed regardless of their

disability. We feel that this is best achieved in a warm stimulating home from home

environment that provides highly personalised quality care, adopting a consistent

approach and where children and young people have confidence in the staff team.

Our personalised care plans are responsive to this and aim to provide growth and

development in in the following areas: - health, education, personal identity,

family/social relationships, social presentation, emotional and behavioural

development and wherever possible self-care skills, promoting independence helping

children and young people reach their full potential.

We believe that children and young people should be recognised, respected,

consulted with and given choice. Children and young people should have a good

quality life, given equal chances and are able to live positive and productive lives.

We aim to improve children and young people’s lives.

We hope to achieve this by:-

o Providing a happy, healthy nurturing environment which is attractive, comfortable, safe

and secure and enables children and young people to thrive and reach their maximum

potential in life through tailored personalised packages of care.

o Working positively with children and young people by encouraging them to take an

active role in the organisation and development of service delivery wherever

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possible, using their preferred method of communication based at their level of

ability and understanding.

o Helping & supporting children and young people to take responsibility for their own

lives wherever possible or supporting best interest decisions on their behalf where

appropriate.

o

o Providing a staff team who have the appropriate skills, knowledge, experience and

qualifications and are committed to continuous professional development.

o

o Helping children and young people to develop a strong sense of personal identity

and maintain their cultural and religious beliefs as they choose.

o

o Developing a robust set of outcomes for each individual child/young person so that

we can monitor the services that we provide.

3. Description of the Accommodation Provided by the Home

We are able to provide short breaks for 6 children and young people at any one time.

The home has been purpose built to a very high specification. It is large and spacious

and gives children and young people the opportunity to move around with confidence

and developing independence using their powered / manual wheelchairs, if they use

one. The short break apartment is located on the ground floor of Bradbury View. The

front entrance of the building is operated by a magnetic swipe system which has

restricted access. There is also a bell for visitors and once pressed this will alert staff

working within the main office and on a call system to the communal areas. There is

also a visual display on the office wall and an access switch which will allow staff to

determine whether access is appropriate.

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The Short Break apartment has a large lounge area with TV, DVD, and a Nintendo

Switch console; children and young people also have access to I pads and IT

equipment. Wi-Fi is also installed; this is protected by a Sonic Wall fire wall. There

are large doors which open out into garden which has been landscaped tastefully but

is also accessible for all children and young people living at Bradbury View. The

home is well equipped with a wide range of resources that are age appropriate and

meet the individual complex needs of children and young people accessing the

service. This includes books, sensory toys/equipment, arts and crafts and musical

instruments. There are quiet rooms available should children and young people wish

to spend time alone or with friends.

The home takes pride in its access to a new sensory room with lights, music, disco

ball switches and a vibrating bed. We also have a pamper room with facilities for

styling, blow drying, straitening and curling hair, manicures, pedicures, nail art and

polishing, fake tan application, massage and foot spa. A specific music and games

room allows dedicated space for young people to express themselves with

instruments and their voices and play on the Wii or PlayStation with peers and the

newest addition to the home is a well-equipped arts and crafts room.

Each bedroom is equipped to meet the individual needs of children and young

people. The bedrooms are large and spacious and benefit from having en-suite

facilities, a ceiling track hoist on an H frame to allow moving/handling transfers to be

undertaken at any point in the bedroom or en-suite should this be required. All

specialist equipment used is assessed by individual therapists/teams from within

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schools. Children and young people will also be encouraged to personalise their

bedrooms during each stay with familiar items from home.

There is a communal bathroom with a specialist bath and toilet, hand basin,

newly purchased showering/toileting equipment and overhead ceiling tracking.

The dining area is within the main lounge and has option of a variable height table to

facilitate self-feeding and joining in with peers at the table. There is additional dining

facility in the kitchen for young people who need quiet space to eat.

Mealtime menus are completed in consultation with children and young people

taking into account their individual preferences likes and dislikes. Where children and

young people have communication difficulties PEC’s folders, choice boards or

communication aids will be available to them to enable them to make independent

choices at mealtimes. Alternative choices and specialist dietary foods are also

available as are specialist equipment / utensils. Healthy eating is encouraged and

promoted. All children and young people are encouraged to eat together unless

there is a specific reason e.g. sensory overload. Wherever possible, staff will

encourage children and young people to participate in the preparation of food,

shopping, setting and clearing the tables.

Also in the centre of the first floor is a communal area which will give children and

young people the opportunity to socialise with their friends with the pool table, air

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hockey and table football games. Home work stations are also available.

Consultations with children and young people, parents/carers/staff and relevant

professionals were included during the planning and ongoing review processes.

The home also benefits from having access to the Sports Academy where children

and young people can play Boccia and wheelchair football; there is a hydrotherapy

pool with lifeguards in place. This will enable all children and young people to pursue

their favourite hobbies/interests with their peers and friends.

Many children and young people accessing this service are unable to make

judgements about their personal safety due to significant learning difficulties and

therefore as part of our safeguarding procedures we provide the magnetic swipe

card system to ensure their safety at all times. This will be discussed with

parents/carers during the admissions process to the home.

The home shares a spacious campus with Hedley’s Percy Hedley School. This gives

additional security to children and young people as well as enabling easy access to

the unique facilities that are on offer. Specialist services such as therapy and nursing

support are also available within this safe, secure and homely environment.

4. A Description of the Location of the Home

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Our home is located in Killingworth Village, Forest Hall. It benefits from a large

selection of

shops, cafes, pubs, restaurants and banks. It has excellent transport links to the

coastal area of Tynemouth, Whitley Bay and North Shields and the city centre of

Newcastle upon Tyne; this can be accessed by either using public transport /metro

trains/mini bus. Once in the city centre, there are leisure facilities, museums, shops,

cafes/restaurants and many other tourist attractions all of which are wheelchair

accessible. The city has its own hospital “The Great North Children’s Hospital” where

many of our children and young people receive their health care.

5. Arrangements for Cultural, Linguistic and Religious Needs

Children and young people will be supported to follow their chosen religion and

beliefs. Staff will actively seek any information or advice which will help children and

young people follow their chosen faith. This will be done in consultation with

parents/carers.

All reasonable steps will be taken to enable children and young people to attend

religious services and receive religious instruction and to follow the customs of their

religion this could include any special dietary requirements, dress code and prayers.

The home will also hold “Theme Nights” this will give children and young people the

opportunity to experience different cultures which may include listening to music,

tasting new foods, experiencing cultural dress and art/craft activities. The events will

be based at children and young people’s level of ability and understanding.

Residential Services will provide training to develop diversity and cultural awareness.

It also supports the United Nations Convention ‘The Rights of the Child’. Its three

main principles are:

o Non – discrimination

o Keeping the young person’s best interests in mind

o Hearing the young person’s views

These principles are enshrined within the Children Act 1989 and underpin good

practice.

6. Arrangements for Dealing with Complaints

The vast majority of concerns can be resolved informally. There are many occasions

where the manager or residential staff can resolve concerns straight away. It is in

everyone’s best interests that complaints are resolved at the earliest possible stage.

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Complainants must feel able to raise concerns with members of staff without any

formality, either in person, by telephone or in writing.

The member of staff who is first contacted should clarify the nature of the concern

and re-assure the complainant that the home wants to hear about it. If the member of

staff can resolve the concern immediately they should do so. They should then

accurately record the complaint/enquiry in the complaints file and follow any actions

that need to be put in place and then notify the registered manager. The complaints

file is available for Inspection at any time.

If a member of staff cannot resolve the concern, they should make a clear note of the

date, name, contact address and phone number and a brief note of the nature of the

concern. The member of staff should then refer the complaint to the registered

manager or designated deputy. Hedley’s Central Services has a specific complaints

procedure in place.

Our children and young people are also supported to understand, wherever possible,

how they can make a complaint if they feel they are unhappy. The children and

young people have designated places where they can seek advice on how to talk to

somebody and if able to collect a form in which they can put the complaint in writing.

Regular key work sessions are held where children and young people have the

opportunity to talk to staff and raise any concerns. These would be logged the same

way and dealt with the same way reporting to the registered manager or deputy

manager on duty. Feedback from stays is also sought using a variety of methods

appropriate to communication needs.

We also have posters around the building with telephone numbers on if a child wants

to talk to someone else other than staff. All children and young people have an

identified key worker in place.

All staff members receive dealing with complaints guidance.

7. Policies for Safeguarding Children, Preventing Bullying, Missing

Child Policy and Behaviour Management Policy.

7.1 Safeguarding

Residential services works within the guidelines of the LSCB. The home has a

specific policy on Child Protection. This policy provides staff with guidance on what

to do when they suspect that a child/young person is at risk of or has been harmed.

Child Protection is part of the induction training for new staff members to become

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familiar with and gain an understanding of child protection issues and protocols. All

staff members will receive annual updates as part of their on-going professional

development. The registered manager is the lead person for child protection and

ensures safeguarding procedures are followed in the event of complaints or

allegations made against staff. The Registered Manager will liaise with the LADO

(Local Authority designated officer for child protection).

The Safeguarding policy and guidance is specific to Residential Services and must

be used in conjunction with the LSCB Safeguarding guidance, the Children’s Homes

Regulations 2015, and Working Together to Safeguard Children 2015, as well as

Hedley’s Foundations policies and procedures.

This document is available to parents/carers and stakeholders. It provides staff with

guidance and procedures to follow when any concern about the safety and welfare of

a child / young person is raised and includes quick reference flowcharts for steps to

be taken. This policy also outlines measures used to minimise risks and to protect

children and young people from the risk of harm. All staff members have an

enhanced DBS document in place which is to be updated every three years.

7.2 Missing Child/Young Person

Children and young people who are absent without authority from Bradbury View will

be subject to the homes policy/procedure for reporting them missing to the Police.

The timing of Police notification will depend on the age and vulnerability of the

child/young person and the circumstances under which they have absented

themselves. This will be discussed with parents/carers and the child/young person

on admission to the home.

For some children and young people being outside of the home on their own would

prove a serious risk to their safety. A high level of staffing appropriate to the

individual child/young person’s needs will be provided. Children and young people

will only be allowed out unsupervised when there has been a comprehensive risk

assessment carried out and permission from parents/carers, school /college has

been sought and an agreed plan made to manage the transition towards

independence.

7.3 Bullying

Bullying is a serious issue that affects many children and young people and for some

can cause considerable harm, either through immediate impacts or through long-

term loss of confidence and self-esteem. It can be difficult for children and young

people living together to discuss bullying or to raise concerns because of fear of

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reprisals. However, group living is not an excuse for bullying to occur and we

operate a zero tolerance policy towards bullying.

Within Bradbury View-

7.3.1 Staff receive specific training around bullying issues including E-

safety and social networking risks.

7.3.2 Staff remain vigilant around the home at all times and work as a

team to safeguard each child / young person and to monitor the

dynamics in the home.

7.3.3 Residential Services has a specific bullying policy which all staff are

familiar with

7.3.4 Children and young people are informed of the zero-tolerance

response to bullying before accessing the service.

7.3.5 Concerns will be discussed through team meetings, individual sessions

and at any other times with children and young people using their

preferred method of communication.

7.3.6 The bullying log is completed upon each incident of bullying so that

effective monitoring can be undertaken

7.3.7 Children and young people will be supported in contacting outside

agencies for advice in support at any time, e.g. advocacy service,

police

7.3.8 Children and young people have access to telephone numbers

to seek support and have the means to make an independent

complaint

7.3.9 Both staff, children and young people are aware of the dangers

of cyber bullying

7.4 Health and Safety

Bradbury View provides a safe place to live. Positive steps are taken to ensure that

we keep children and young people, staff and visitors safe. Our maintenance team

provide a thorough review of the site and ensure we follow policies / procedures and

that we keep all areas safe including risk areas such as the hydro therapy pool. Our

generic / personalised risk assessments are updated regularly to maintain high

levels of vigilance.

7.4.1 We comply with Health & Safety guidance regarding the frequency

of risk assessment reviews, Health & Safety Inspections, Fire

Safety & First Aid Training.

7.4.2 We comply with policy and procedures including the Control of

Substances Hazardous to Health (COSHH).

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7.4.3 We liaise with the local Fire Authority regarding fire precaution

measures.

7.4.4 We follow all procedures regarding the reporting and investigating of

accidents to children and young people and staff including near miss

forms to identify potential risks.

7.4.5 We ensure that all staff handling food have received training in

basic food hygiene.

7.4.6 We ensure staff have open communication channels to uphold

safety within the home through provision of walky-talky’s

7.5 Fire Precautions

7.5.1 All children and young people are familiarised with the fire exits on

admission or supported to follow the direction of staff in a fire drill.

7.5.2 Fire drills are held regularly and fire alarms are checked weekly.

7.5.3 All staff are trained in and will respond appropriately to any risk of

fire within the home.

7.5.4 All Firefighting equipment is checked on a monthly basis and staff

have training in how to use them. However, our policy is to evacuate

the building immediately.

7.5.5 All bedrooms have fire doors fitted.

7.5.6 Our home has been checked by the local Fire Service and we have

followed their recommendations.

7.5.7 A thorough Fire Risk Assessment is undertaken annually or sooner if

it is required.

7.5.8 The home has smoke and carbon monoxide? detectors fitted.

7.5.9 Children and young people have Personal Emergency Evacuation

Plans (PEEPS) in place which are regularly monitored and updated

as and when required.

7.5.10 Resq mats are available where there has been an identified need.

This will be identified with Personal Emergency Evacuation Plans.

(PEEPS)

7.5.11 All electrical appliances are PAT tested on a yearly basis

7.5.12 Boiler / gas appliances are checked.

All staff members receive training in Fire Safety. Children and young people will also

be made aware during the admissions process to the home of fire procedures and

emergency exits. Monthly fire drills / instruction will be carried out involving

staff/children and young people, including one at night. This will ensure that staff are

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confident and competent should there be an emergency situation. The fire alarm is

checked and sounded weekly.

The following measures are also in place to promote the safety and welfare of

children and young people accessing residential services;-

7.5.13 Monthly unannounced visits by people who are independent of the

management team within residential services. This could include:

NYAS who undertake monthly Reg 44 visits, Governors and the

Director of Education. They will report on the day to day running of the

home and the welfare of children and young people.

7.5.14 Twice yearly unannounced inspections will be undertaken by OFSTED.

There will be a full inspection and an interim. Inspectors will check for

compliance and that standards are being met and make

recommendations for improvement.

All visitors, other than family and friends are required to produce proof of identity and

are not allowed entry unless they are able to do so. A record of all visitors to the

home is accurately recorded within the visitor’s log. This should include, the date,

time and purpose of visit.

8 Admissions Criteria

Bradbury View provides overnight short breaks for children and young people who

access Percy Hedley Schools for their education. Children and young people are

referred by local authority or parents/carers. A referral process is then undertaken to

consider suitability for short break provision.

Bradbury View will then, with permission from parents/carers, gather information

from the class team and any therapists or other professionals involved through the

school.

Parents / carers will visit the service along with the young person and meet with

management and staff at the home. Information will be sought from parents/carers

around the care and support needs of their child/young person to enable completion

of a robust Personalised Care Plan and individualised risk assessments.

A short break service can provide up to 75 nights a year however a break must be

less than 17 nights consecutively together. (In December 2019 a variation was

requested by OFSTED to enable YP to have more than 75 nights a year).

A pre-placement admission meeting is held with the child’s placing authority, social

worker and family to agree the placement. Children and young people will initially

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attend for short tea visits to enable them to experience the home and build rapports

with staff and other children and young people prior to completing their first overnight

stay. A keyworker will be identified to liaise with the child and their family/carers,

identified social worker and placing authority and any other professional who plays a

key role in the child/young person’s life.

The objective of the home is to ensure that every child/young person gets the best

possible support to fully meet their needs.

Any cancellations will less than 48 hours’ notice will be charged for and therefore

use a night from your allocation.

BRADBURY VIEW DOES NOT ACCEPT EMERGENCY PLACEMENTS

9 Arrangements for Consultation about the Quality of their Care

All children and young people are encouraged and enabled to express their views

and make comments and suggestions about the care that they receive. If children

and young people have difficulty communicating verbally we will always ensure that

an appropriate communication tool is in place. All staff members have received

training in a range of communication methods. The home’s Communication Station

actively promotes communication in a variety of methods and young people can

display their Proud Moments for all to see.

Comments provided by children and young people will always be given serious

consideration and feedback (e.g. an action to be taken as a result of a comment or

suggestion, or an explanation as to why the action is not possible) will always be

provided to the child/young person. Comments can be made to any staff member of

their choice or at a children and young people’s meeting/keyworker session. They

may also be as part of social interactions within the home.

All children and young people will be encouraged and supported to contribute to their

reports and to attend meetings if appropriate. An independent reviewing officer/social

worker (chairperson) will be available to consult with children and young people in

private about their placement and their plans. Parents/carers will also be invited and

supported to attend unless there is a clear reason as to why this would be

inappropriate. Other professionals or significant people who have a contribution to

make to the planning process will also be invited.

In addition to this and as part of our quality assurance process we seek feedback

from children and young people about their stays and from families about service

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provision. This information is analysed and used to improve service delivery.

We will also hold Parent/Carer afternoons/evenings where parents/carers have the

opportunity to meet with management/staff/keyworkers in an informal setting.

9.1 Children’s Commissioner

Anne Longfield OBE is the Children’s Commissioner for England. She has a legal

duty to promote and protect the rights of all children in England with a particular

focus on children and young people with difficulties or challenges in their lives, and in

particular those living away from home, in or leaving care, or receiving social care

services.

Her work focuses on making sure that adults in charge, or making decisions, listen to

what children and young people say about things that affect them. She encourages

adults, including people making decisions about children’s lives, always to take their

rights, views and interests into account.

If you feel that the people responsible for care are not valuing your rights you may

contact the Office of the Children’s Commissioner using the contact details below

and ask for some help in addressing any concerns you have.

The Office of the Children’s Commissioner

Sanctuary Buildings

20, Great Smith Street,

London,

SW1P 3BT

Free Tel: 08005280731

[email protected]

Tel:0207783 8330

Email: [email protected]

9.2 Participation

Looked after children have a fundamental right to be involved in decisions about their

care, from an individual level where decisions affect their own care, up to strategic

level, influencing the care of all looked after children. There are a number of ways for

young people to get involved:

Being involved in their care planning wherever reasonably possible

Attending their review meetings

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Taking part in Young People meetings

Speaking to keyworkers, the Registered manager or identified social worker

Having an advocate

Speaking to Reg 44 Inspector when they visit the home

It is important that young people are encouraged to take part and give their views;

this should be based at the child’s level of ability and understanding to ensure that

we are delivering a service which meets their needs.

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9.3 Advocacy

All children and young people who access residential services have access to an advocate,

which is arranged through their placing authority. The current advocates are Total voice,

Barnardos and CAFCASS workers.

Alternatively Grahams consultants have been employed to complete our regulation 44 visits and

young people can also contact:

GRAHAMS CONSULTANCY

Children’s social care

Grahamsconsultant.co.uk

Tel: 01524 401935

This service can be contacted by children and young people for help, advice and support on the

dedicated children’s telephone based within the home. This service is independent and has

been commissioned by the service to offer support to children and young people in Bradbury

View. This information will be shared with children/young people/parents/carers and

professionals during the introduction to the home.

10. Policy and Approach in Relation to Anti Discriminatory Practice and Children’s Rights

We believe in equality of opportunity for all children and young people regardless of

their race, gender, ethnicity, religion, culture, language, sexuality, impairment or

disability. All staff members are committed to ensuring all children and young people

have their rights upheld. An Advocacy service is available to children and young

people in residence.

All Staff endeavour to be positive role models for children and young people by

themselves behaving in a manner which is non-oppressive and by challenging any

discriminatory attitudes or practices.

We believe with rights come responsibilities and where possible, children and young

people are encouraged to take as much responsibility for their behaviour as they

can. Behaviour from children and young people, which is discriminatory or

oppressive and creates victims, is not condoned and will be managed in an

appropriate manner.

All staff members within Bradbury View will be proactive in their approach to fully

understanding the concept of the Children’s Rights and the relationships of these

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Rights with their Responsibilities.

The right not to be ill-treated but the responsibility not to ill-treat others.

The right to be cared for and the responsibility to care about others.

The right to be heard and the responsibility to listen to others.

The right not to be discriminated against and the responsibility not to make

discriminatory remarks, or take discriminatory action.

The Percy Hedley Foundation is committed to ensuring that all staff are aware of the

issues of inequality and adhere to the principles of the Equality Act 2010 and that

staff also undertake Equality and Diversity training.

11. Details of Provision to Support Children with Special Educational Needs – The Arrangements for Children to attend School and the Provision made by the Home to Promote Education

Bradbury View recognises the importance of maximising each child/young person’s

educational and personal development through the provision of a 24 hour curriculum

which is characterised by breadth, balance relevance, differentiation and continuity.

Individual planning and ongoing monitoring of children and young people’s progress

is recorded within the home.

Management and the staff team will:

Give appropriate attention to each child/young person’s special needs

identified in their Educational Statement / Education, Health and Care plans

(EHC).

Provide maximum learning opportunities that are tailored to meet children and

young people’s individual needs.

Ensure specialist support and equipment is available within the home for each

child/young person as required.

Attend all relevant reviews and meetings and any other relevant events

deemed appropriate

Respond to any areas of concern.

Celebrate each child/young person’s achievements and record progression.

Work in partnership with school to ensure consistent approaches.

Ensure a smooth transition into adulthood which includes careful planning and

preparation at an early stage.

Establish and maintain strong working relationships with parents, outside

agencies and other professionals to facilitate a holistic approach to each

child/young person’s development.

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12. The Arrangements for Enabling Children to Enjoy and Achieve and Benefit from a variety of Activities that Meet Their Needs and Develop and Reflect Their Creative, Intellectual, Physical and Social Interests and Skills

Bradbury View offers a wide range of leisure and social opportunities that are

tailored to meet the needs of children and young people accessing the services.

Plans are devised for activities and outings completed in consultation with the staff

team and children and young people and takes into account individual preferences,

likes and dislikes and abilities. The plan is a live document and staff will undertake

dynamic risk assessment of children and young people in relation to their

presentation and if it was deemed appropriate an alternative activity would be

implemented.

Children and young people are also encouraged to try new experiences. This could

include:

Using various modes of transport

Eating in a selection of food outlets

Accessing the local community

Cinema, parks, swimming, shopping

The home has “What shall I do today?” books in place which offer a wide range of

indoor and outdoor activities. The books have been developed at children and young

people’s level of ability and understanding using symbols and photographs. The

books allow children and young people to make independent choices.

Birthdays, name days, cultural and religious festivals are celebrated and children /

young people will be encouraged and supported in participating with staff in planning

these events together.

During short break care usage planning the home will take into consideration

families’ requests, group dynamics and requests from children and young people to

spend time with their friends.

13. Details of Any Healthcare or Therapy Provided within the Home

Bradbury View has access to the Foundation’s nursing team for advice and guidance

and training and updates can be facilitated on site. The home has links with local

hospitals and community services to source initial and ongoing individual training

requirements for young people accessing short breaks.

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All children and young people in receipt of short breaks will remain registered with

their own GP.

The home employs external support from North of England Commissioning Support

(NECS) and has a service level agreement including quarterly compliance

monitoring visits, reports and subsequent action planning as required to ensure the

home continually meets requirements with regard to medicine management.

Staff members within the home are trained in matters relating to First Aid. Staff have

also received specialist training in areas such as epilepsy awareness including the

administration of emergency medication, gastrostomy feeding/care, night time

ventilation, suction and cough assist machines.

13.1 Medications

All medications are stored and administered in accordance with the Medicines

Management policy of Residential Services. Medication will only be administered by

staff who are trained in the Safe handling of Medicines. Competency assessments

will be undertaken as required by Registered Managers who have been competency

assessed to do so by the home’s NHS NECS support.

Homely remedies will only be administered when a consent form is signed by the

parent/carer, GP or consultant if the remedy has been prescribed.

13.2 Specialist Services Available

There are strong links between Education and Residential Services. Therapists visit

the home to work with the staff team and will advise on communication, postural

management, moving/handling and mealtime management. There is a formal

program of staff training provided by the therapists and they write personalised plans

for young people encompassing the child’s entire day. This close liaison ensures that

children and young people in residence have access to a 24 hour curriculum.

13.3 Occupational Therapist

The occupational therapist can provide support in the following areas:

Wheelchair mobility

Seating and 24 hour posture

Guidance in individual moving and handling procedures following our

foundation training day course in this area.

Personal care, dressing and undressing skills

Fine motor skills including with eating and drinking skills

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Provision of specialist equipment

Guidance on the management of visual perceptual difficulties

Sensory Integration and the provision of a sensory diet

Positive Behaviour support and intervention

13.4 Speech and Language Therapists

The speech and language therapist will support in the following areas:

Initial training in understanding specific needs such as ASD or general ways to

promote effective communication

Helping the young person’s development of expressive and receptive

language skills

Promoting social communication skills

Supporting the development of an understanding of emotional regulation

Providing voice output technology and the training programmes needed to

access this

Training in the management of eating and drinking including the drafting of

individual mealtime management plans

Guidance in gastrostomy feeding, in partnership with specialists from hospital

services and the school nurses.

13.5 Physiotherapists

Physiotherapists provide support as follows:

Guidance in the management and access to daily activities

Guidance for mobility and moving/handling

Posture and seating review in partnership with the OT Direct input and ongoing care with respiratory issues or health concerns – this

includes evenings and weekends as needed for children under the care of the GNCH physiotherapy team.

14. Positive Relationships – Arrangements for Promoting Contact between Children and Their Family and Friends

Bradbury View encourages and supports children and young people to maintain

contact with their family, friends, and relatives and significant others in accordance

with their care plan, risk assessments, their wishes and level of need during their

short break care stay. Any restrictions on contact for the protection of the child/young

person will be made clear. Contact by visits, telephone, electronic and letters are

facilitated where there are no such restrictions. Contact arrangements are kept under

review.

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During the introductory process children and young people will be informed that they

have access to a telephone, electronic equipment, and they are encouraged to invite

friends and family to visit them during their stays.

15. Protection of Children – Approach to Surveillance and Monitoring of Children. Details of the Home’s Approach to Behavioural Support including Information about:

A. Approach to the Use of Restraint

B. How Persons Working in the Home and Trained in Restraint and

How their Competence is Assessed.

Bradbury View is situated directly in the grounds of Percy Hedley School and there is

security lighting in place. As you approach Bradbury View the automatic doors will

open which will allow visitors into a holding area. There is a bell which once pressed

will alert staff working within the main office, communication can then take place.

There is a visual display on the office wall which will allow staff to determine whether

access is appropriate.

The front doors are operated by a magnetic swipe system which has restricted

access. There is also a security camera in place at the front entrance and the

monitor is situated within the main office. There is a one way traffic system in

operation for traffic coming in and out of the grounds. Monday – Friday there is a

transport manager in place who is responsible for the safe movement of traffic

throughout the day. To the rear and back garden of the property it is secured with a

high fence.

The home has waking night staff members on duty each night. The number of staff

required will be determined by the individual needs of children and young people

accessing the service. The home also has an extensive Intercom system installed

and each bedroom has a sound monitor for children and young who have epilepsy /

medical conditions. An agreement for the use of this equipment is made with the

parents/carers and social worker/placing authority at the pre Placement Agreement

meeting and relevant documentation completed. A nurse call system is also

installed to alert staff to needs.

15.1 Positive Behaviour Support

Positive relationships between children and young people and staff provide the

essential basis for both care and control. We recognise that children and young

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people need clear boundaries so that they can feel safe and secure.

Equally children and young people are expected to demonstrate respect

for other children and young people, staff and the building. All children

and young people need to know the boundaries of acceptable behaviour

are, both for their own protection and the safety of others. Staff will

endeavour to do this by talking to children and young people,

negotiating with them and by rewarding positive behaviour and

achievements.

We believe Physical Intervention should always be an absolute last

resort, but, if physical intervention is required, staff will use NAPPI

techniques. This is accepted by The Percy Hedley Foundation as a safe

method of physical intervention with the emphasis on safety, comfort,

and integrity for both the child/young person/staff.

Following any positive physical intervention a de brief session will take

place, also relevant care plans and personalised risk assessments will

be reviewed and updated if required.

There may also be occasions where medical professionals have

requested that restraint is used to ensure mediation is taken as this is

essential for the health of Child/young person. This would only be

carried out following development of a Risk Assessment and clear

written consent from prescribing consultant and confirmed in the CYP’s

EHCP.

All staff members working within Residential Services are NAPPI

trained. Staff will undertake regular practice sessions with NAPPI

Instructors based within the foundation. Instructors are also available

for support and advice should this be required.

15.2 Sanctions

Any sanction will be relevant and will be time limited and in

accordance with the understanding and abilities of the child/young

person. Any sanction would link behaviour to consequence. An

example of a sanction may include the child/young person being

asked to have 5 – 10 minutes quiet time.

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15.3 Leadership and Management – Details of the Registered

Manager and Registered Provider

TITLE NAME CONTACT DETAILS

Chief Executive Carol

Harder

[email protected]

Responsible

Person

Marie Watts

[email protected]

Registered Short

Break Manager

Cerys

Howard

(currently

on

Maternity

Leave

11.10.19)

Carol

Harrison

(Covering

Maternity

Leave)

Bradbury

View West

Lane,

Forest Hall,

Newcastle upon Tyne. [email protected] [email protected]

Head of

Residential

Services

Jan Young Central Services Hedleys, Percy Hedley Foundation, Station Road Forest Hall

[email protected]

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OFSTED Piccadilly Gate,

Store Street,

Manchester,

M1 2WD

Tel: 0300 123 1231

Email: [email protected]

The Office of the

Children’s

Commissioner

Anne

Longfield

OBE

Sanctuary

Buildings, 20, Great

Smith Street,

London,

SW1P 3BT

Tel: 0800 528 0731

Email:

[email protected]

v.uk

15.4 Staff Experience and Qualifications

Name Designation Qualifications Experience

Marie Watts

Director of Adult Services and residential services

Degree in Leadership and management, P Cert compulsory Education Training NVQ Level 4 Registered managers Award

Marie has many years of experience of adult services prior. She is currently Director of adult services

Jan Young Head of Residential Services

Level 5 Diploma in Leadership and Management in Health and Social Care NVQ Level 4 in management of Health and Safety Level 3 NVQ in Social Care

(PH) Head of Residential Services September 2019 - Present (PH) Adult Residential Manager May 2017 – September 2019 Service Development Manager September 2016-May 2017 Overall 22 years

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NVQ Assessors and Verifiers Award Certificate in Management Studies (NEBS)

experience in the care sector.

Cerys Howard (Maternity)

Short Break Registered Manager

BSc (Hons) Occupational Therapy Level 5 Diploma in Management NVQ Level 3 Working with children and young people Autism Level 3 LDQ

Cerys progressed from being an RCCO in children’s services then changed to an adult residential home. She then returned to children’s homes services progressed from RCCO to Senior and then Deputy Manager before moving to Percy Hedley as a Registered Manager in 2016.

Carol Harrison (Maternity Cover)

Interim manager during Cerys Howards Maternity leave

RMA Level 4 health and Social Care Autism Level 3 LDAF IOSH

Carol progressed from being a support worker in domiciliary children’s services then moved to children’s care home as deputy then registered manager. After 23 years Carol managed a dual registered adult and children’s short break and residential home for over 4 years. Carol then changed to an adult residential home in 2014 for Percy Hedley foundation, returning to cover maternity leave of children’s home in Sept 2019 children’s home.

Lindsay Metcalfe -Shaw

Deputy Level 3 in childcare learning and development BA honours in Childhood studies BA hours in disability studies Postgraduate

Lindsay has experience in a variety of SEND settings and her previous role was as a teacher at Percy Hedley School in ks4 working in the speech and language department. She has training in moving and

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certificate in education studies with Autism specialism

handling, eating and drinking, first aid , defibrillation and NAPPI training. She has also becoming trained on all training in relevant to her role.

Stuart Senior RCCO Health and safety Co-ordinator

NVQ 3 Youth Work practice NVQ 3 Outdoor Education NVQ Level 3 C & Y P NVQ Level 3 in Management (current)

Stuart joined Percy Hedley in 2015 and prior to that worked with young people in youth work and in outdoor education where he gained the qualifications relevant to that role. He has also undertaken a further nvq level 3 in children and young people and working towards his level 3 in management. Stuart is currently a senior at Bradbury and is up to date with all mandatory training.

Gemma Senior RCCO

NVQ Level 3 Children and Young People NVQ Level 3 CP and Con Ed

Gemma started her career with children as a nursery nurse before coming to Percy Hedley in 2013. Gemma has nvq level 3 in children and young people and also in CP and Con ed. Gemma is up to date in all the relevant training which is required for her role.

Hazel RCCO Health and Social care level 2, Youth Worker level 3 award, Duke of Edinburgh Gold award

Previous to working with Percy Hedley, hazel has gained experience of working with children through youth work, support work and has been a SEN assistant. She started working for the foundation in 2017

Karen RCCO BTEC in National Diploma in early years level3 Leadership and

Karen joined us in 2017 and is a valued member of staff. Karen has also completed mandatory

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management Safeguarding First Aid at work Prevent training

training relevant to her role to enable her work with very complex young people.

Natalie RCCO NVQ L3 Children’s workforce Degree in business information technology Northumbria university Medication Level2 Level 2 Autism awareness

Natalie has worked for the foundation since 2013 and is currently an RCCO. Natalie is up to date with all training relevant to her role.

Claire RCCO BA Hons in C & Y P NVQ Level 3 Diploma with Social Care pathway (current)

Currently on maternity leave.

Kim RCCO Degree in Child and youth care with addictions counselling and suicide intervention

Kim worked in private childcare as a nanny in Bermuda before moving to the UK. She has also volunteered in a residential setting prior to coming to Percy Hedley.

Kate RCCO NVQ Level 2 in Health and Social Care

Kate previously worked as a support worker on a 2:1 basis with acquired brain injuries and challenging behaviours.

Billy RCCO Learning Support and Teaching in Schools – Level 3

Billy works in Percy Hedley School mainly and has experience with children of various needs. He works specifically with one child in short break to provide consistency.

Rebecca RCCO Level 4 in teaching Rebecca has gain experience working with children with additional needs. This has allowed her to promote their independence as much as possible.

Nicola RCCO NNQ Level 3 in C & Y P

Prior to commencing her employment with the

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foundation, Nicola was lunchtime supervisor. She is currently working as a RCCO.

John NCO Diploma 3 Children and Young People NVQ 3 medication

John has worked in the armed forces in his earlier career and worked in a children’s home as waking night staff before transferring to Bradbury View.

Andrea NCO Level 3 Diploma in Residential Childcare

Andrea worked with young people with autism before joining Percy Hedley in 2017 as a waking night RCCO.

Nicola NCO NVQ 3 Health and Social Care for C and YP

Nicola worked as a PCCO at the North East Autism Society from 2013 to2016. She then came to join Percy Hedley supporting the young people here as a waking night RCCO.

Katie NCO NVQ level 3 preparing to work with Adult Social Care

Katie has worked with young people with complex needs for the last 3 years and has completed training for peg/pej and nasal gastrostomy.

Gill Relief RCCO NNEB diploma Gill has worked with children and young people as a nanny and support worker since 1989 in homes and schools.

Kerry Relief RCCO

Teaching Assistants Level 2 and 3 Health and Social care Intermediate

Kerry worked as a teaching assistant in a primary school before joining Percy Hedley as an RCCO.

Carol Domestic Safeguarding Carol is a new member of staff having previous experience working with the elderly.

Katherine Administration Assistant

BA Hons TV and Media Production Signature BSL Level 2

Katherine has experience working with children and young people as a music tutor for a youth project.

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She then worked with the elderly in a care home as an activity co-ordinator before joining Percy Hedley in 2014. She also translates BSL for a family member.

Hayley Cook City and Guilds 706/1 Catering

Hayley has gained experience in catering working in Fenwick’s bakery and restaurants for 10 years and Morrison’s bakery and cake shop for 17 years.

16. Details of the Management and Staffing Structure of the Children’s Home Including any Arrangements for the Professional Supervision of Staff Employed at the Children’s Home, Including Staff that Provide Education or Health Care.

Bradbury View Short Breaks has its own Registered Manager, Deputy and two

seniors. The Residential Service is housed in the same building.

Short Breaks has a total of 2 seniors whose duties include:

The day to day running of the home

A sound knowledge of children and young people accessing the service

Monitoring/reviewing of service delivery

Staff supervision, staff training, professional development reviews

Safer Recruitment process

Bradbury View Short Breaks has a dedicated staff team of RCCO’s who will work

within the short break care services. There are a number of sessional / school

staff who also support the home should this be required. All staff work a shift

pattern over the 7 day week. This will include waking nights, late and early shifts.

Staffing levels will depend on the individual needs of each young person accessing

the service. Management support will also be available during weekends at the

home and a 24 on-call rota is in place to support the team as required.

While individual staff members will change according to the rota, the staff team as a

whole will work towards the same objectives. The objectives are stated and

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determined by the homes Statement of Purpose, policies and procedures, and

these are discussed with staff members within supervision sessions and team

meetings. Staff members receive regular supervision, according to individual

current need with a member of the management team and monthly team meetings

are held. Individual staff and supervisors agree a supervision contract and either

party can request supervision at any time.

All staff members are empowered to make day to day decisions regarding the care

of children and young people.

All permanent staff members are qualified to or working towards their Diploma

Level 3 in Children’s and Young People’s Workforce or equivalent. New staff

members will have Level 3 Diploma for Residential Childcare (England) or be

working towards it, sign up will commence within six months of confirmation of

employment. This will ensure that staff have knowledge of child development, child

protection, child health, education and social issues, managing challenging

behaviour, issues of race, ethnicity, religion and culture, residential child care skills,

anti – oppressive and anti-discriminatory practice, the Children Act, Health and

Safety and other relevant legislation. It is also recognised that in order to provide

good quality care for children and young people who use the service, staff need to

be appropriately skilled, trained and qualified with high quality on-going support and

supervision from senior team and management.

All staff members within the team will have an agreed training profile and will be

offered a wide range of training opportunities which will include:

NAPPI training

Child Protection / POVA

E. Safety

Radicalisation training

The Safe handling of Medication

Moving/handling

Mealtime management

First Aid

Epilepsy

Fire Safety

Food Hygiene

Health & Safety

Autism / sensory

Diabetes New staff members working within residential services will undertake a

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Bradbury View, Short Break Care,

Statement of Purpose

Issue date: November 2019 Version No: 0.2

Status: Approved Review date: n/a Page 34 of 34

comprehensive induction period and are subject to a six month probationary period.

16.1 How the Home Promotes Appropriate Role Models of Both Sexes

The staff team is made up of a number of male and female staff members.

Wherever possible both male and female staff will be on duty together, our aim

being to provide appropriate role models for children and young people of both

sexes. In residential services male staff members do not carry out any

personal/intimate care tasks relating to females.

17. Review Arrangements for the Statement of Purpose

With the exception of updating staff experience and qualifications when required, the Statement of Purpose in general will not change. We will however incorporate the views of staff, children/young people and placing authorities and will make changes if required to do so. Any comments or suggestions you may have in relation to the Bradbury View Short Break Statement of Purpose should be directed to the Head of Residential Services Jan Young [email protected]