Body Language

By:Tasneem Eshqair

-What is Body Language?

-How The body is very Expressive:-How Body

Communicates ??

What is Body Language?

- Body Language is non-verbal communication that involves body movement.

-people in the workplace can convey a great deal of information without even speaking; through non-verbal communication

The body is very Expressive:

-use your body to support your massages

-use your body to show your inner feelings

-Let your body tell what you cannot

-Understand your customer body reactions

-Take the smart movement in the right time

How Body Communicates ??

1-Gesture:

Hand Gesture

Head & Face Gesture

2-Eye Contact

To make people feel good and show your interest you must maintain eye contact

3-Smiling:

-The most strong body language signal to influence our first impression is the smile

-Smiling is an international language.

4-Posture:-One of the first key things people notice is how to carry and present your self

-Do you walk &stand with confidence? -Stomach in

-Shoulders back

-Head up

5-Voice tone:1-Power :

-Let your voice to be heard and avoid the monotone voice- Powerful voice tone reflect confidence

2-Pause :-Take pause to stimulate thinking.-Take pause to catch your breath if you talking quickly.

Actual words convey only 10% of the massage. The other 90% is transmitted by non-verbal communication which consists of 40% how it is said and 50% body language