Board of Trustees - Home | Howard Community College of Trustees March 23, ... 2009 2010 2011 2012 2013/ 2014 2015 ... ease the reading transition from one academic division to the

Board of Trustees March 23, 2016

Regular Session Item E-1

E-1 Key Performance Indicator (Board Core End): Operations Focus

Background: This report addresses the board core end, Operations Focus. HCC aligns its operations with the two Educational Excellence criteria for this category. Measures were selected by the board in 2003. The administration now presents the dashboard as a vehicle to summarize the information. Green – signals that HCC is operating above the benchmark, yellow – performance is at the benchmark, and red

– the operating level is still below the benchmark. Detail pages follow the dashboard. Any updates are indicated in blue. Information concerning benchmarks is in purple. At its August 24, 2011, meeting, the trustees reset and approved all of the current five-year benchmarks for the most recent list of required Maryland Higher Education Commission (MHEC) indicators; hence, many of the dashboard lights will be red. Once viewed by the board, this report will be posted on the college’s website so that members of the college community can become familiar with the measures that are part of the board core end (key performance indicator) system. The website address is: http://www.howardcc.edu/about-us/leadership/board-of-trustees/key-performance-indicators/ The administration and relevant staff review the details of all the reports that contribute to these measures. Plans for improvement are developed and included in appropriate core work and/or strategic planning for the next integrated strategic planning and budget development cycles. Purpose: Report on the progress of the institution Timeline: Annual

RecommendationRecommendation

This item is for information only and requires no board action. Compliance: This report is in compliance with Board Bylaw VII – Board

Execution and Evaluation of Policy: Suggested Timeline for Important Tasks.

Regular Session Materials Page 34

http://www.howardcc.edu/about-us/leadership/board-of-trustees/key-performance-indicators/

Category 6 – Operations Focus

This category examines the college’s management of key learning-centered processes for HCC’s educational programs, offerings, and services that create student, stakeholder, and organizational value. It also examines the related support processes.

Source

Item Current Benchmark

External Quality Feedback

How does HCC design its key work systems and identify processes for delivering student and stakeholder value and maximizing student learning and success, prepare for emergencies, and achieve organizational success and sustainability?

Baldrige 2015

50-65%

50-65%

How does HCC design, implement, manage and improve its key work processes that support its key processes?

Baldrige 2015

50-65%

50-65%

MHEC

1. Licensure exam passing rate NCLEX RN 83% 94%

2. Licensure exam passing rate NCLEX PN 100% 97%

3. Emergency Medical Technician (EMT-B) 77% 87%

4. Associate degrees and certificates awarded

a. Career 326 324

b. Transfer 787 652

c. Certificates 93 68

5. Education programs a. Credit enrollment 534 542

b. Credit awards 45 40

6. STEM programs a. Credit enrollment 4,245 3,368

b. Credit awards 449 289


Source

Item Current Benchmark

Internal Measures

1. Paramedic 60% 93%

2. Cardiovascular Technology (CVT) Not required for employment at this time. 0% 90%

3. Geriatric Nursing Assistant (GNA) - Written 100% 90%

4. Geriatric Nursing Assistant (GNA) - Skills 90% 85%


External Measures

The college prepared and submitted applications to this performance excellence awards competition; the most current results are indicated below.

National Baldrige Performance Excellence Award Application (Expressed as a percent)

December 2008: 56.1-71.1 No range is provided for other applicant scores – Site visit

December 2012: 41.8-56.8

December 2009: 41.0-56.0 Criteria enhanced.

November 2013: 39.2-54.2 Criteria enhanced

December 2010: 42.4-57.4

November 2014: 36.0-51.0

December 2011: 31.4-46.4 Criteria enhanced.

October 2015: 38.4-53.4 Criteria enhanced

0-

9% 10- 29%

30- 49%

50- 69%

70- 89%

90-100%

Baldrige Criteria

1000 points

Overall Score

Category 6: Operations Focus

85 points 0- 9%

10- 29%

30- 49%

50- 69%

70- 89%

90-100%

6.1-Work

processes

45 points

6.2-Operational Effectiveness

40 points

Action: HCC receives a detailed feedback report in late fall delineating strengths and weaknesses in each category. The president‘s team reviews the opportunities for improvement and charters process improvement teams to pursue those initiatives. After winning the U.S. Senate Productivity Award (Maryland Performance Excellence


Award - 2007), HCC was a finalist and hosted a site visit in October 2008 for the Baldrige award. A team created and submitted a Baldrige application in May 2015. HCC was not chosen for a site visit this year. HCC will submit a new application in May 2016. Benchmark: When the benchmark was originally set, institutions receiving an overall score of 450 or more received at least site visits. In April 2009, the board accepted the administration’s recommendation to increase the benchmark: HCC will receive a 50-65 percent rating for category #6 of the performance excellence criteria by 2016. HCC achieved that benchmark. Next are two measures mandated by the Maryland Higher Education Commission (MHEC). Peer colleges include College of Southern Maryland, Harford Community College, and Frederick Community College.

Percentage of graduates who on their first try passed licensing and certification examinations in each academic field offered for which such tests are conducted and mandatory for employment in the field.

FY

2011 FY

2012 FY

2013 FY

2014 FY

2015 Benchmark

FY 2015 Licensure exams passing rate NCLEX RN 93% 89% 87% 72% 83% 94%

n=113/

121 n=132/

148 n=160/

183 n=116/

161 n=143/

172 Peer AVG: 88% 94% 91% 84% 89% State AVG: 89% 90% 88% 83% 82% Nat’l AVG: 88% 89% 87% 83% 83%

NCLEX PN 100% 93% 92% 94% 100% 97% n=16/16 n=13/14 n=11/12 n=15/16 n=16/16

Peer AVG: 98% 100% 100% 94% 93% State AVG: 96% 93% 95% 95% 96% Nat’l AVG: 87% 84% 85% 84% 81%

Percentage of graduates who by their third attempt passed licensing and certification examinations in each academic field offered for which such tests are conducted.

FY

2011 FY

2012 FY*

2013 FY

2014 FY

2015 Benchmark

FY 2015 Emergency Medical Technician (EMT-B) 91% 86% 93% 100% 77% 87% n=29/32 n=19/22 n=27/29 n=32/32 n=40/52

State AVG: 89% 91% 69% 68% * *

Nat’l AVG: 70% 72% 70% 67% * *

* Beginning in 2013, EMT students only take the national exam. There are no peer averages. **State and national data for fiscal year 2015 are not available at this time.


Number of career and transfer associate degrees and credit certificates awarded per fiscal year (FY).

FY 2010

FY 2011

FY 2012

FY 2013

FY 2014

FY 2015

Benchmark FY 2015

Associate degrees and credit certificates awarded

a. Career degrees 206 222 257 270 326 283 324

Peer AVG: 253 250 295 300 287 * State AVG: 287 299 334 336 340 *

b. Transfer degrees 469 650 698 796 787 882 652 Peer AVG: 480 564 608 651 718 * State AVG: 420 489 530 544 564 *

c. Certificates 66 70 102 105 93 114 68 Peer AVG: 214 201 233 283 288 * State AVG: 191 218 232 239 321 *

The unduplicated number of credit students enrolled in the fall and the number of credit degrees awarded annually in education transfer programs.

Fall 2010

Fall 2011

Fall 2012

Fall 2013

Fall 2014

Fall 2015

Benchmark Fall 2015

Education transfer programs

a. Credit enrollment 542 523 532 507 534 470 542 Peer AVG: 344 316 303 297 284 * State AVG: 332 326 310 293 290 *

FY

2010 FY

2011 FY

2012 FY

2013 FY

2014 FY

2015 Benchmark

FY 2015

b. Credit awards 40 48 54 48 45 44 40 Peer AVG: 35 34 37 31 35 * State AVG: 25 30 32 30 30 *

The unduplicated number of credit students enrolled in the fall and the number of credit degrees and certificates awarded annually in STEM programs. STEM programs are defined as computer/information sciences, engineering/engineering technologies, mathematics, and natural sciences.

Fall 2010

Fall 2011

Fall 2012

Fall 2013

Fall 2014

Fall 2015

Benchmark Fall 2015

STEM programs

a. Credit enrollment 3,564 3,773 3,861 4,039 4,245 4,228 3,368

Peer AVG: 1,950 2,024 1,894 1,799 1,792 * 2,847 2,922 2,856 2,809 2,749 * FY

2010 FY

2011 FY

2012 FY

2013 FY

2014 FY

2015 Benchmark

FY 2015

b. Credit awards 318 375 469 476 449 470 298 Peer AVG: 235 221 248 311 296 * State AVG: 286 303 332 352 389 *

*State and national data for FY15 are not available at this time.


Internal Measures The college voluntarily tracks additional licensure exam pass rates for paramedic, cardiovascular technology, and certified nursing assistant completers. Percentage of graduates who by their third attempt passed licensing and certification examinations in each academic field offered for which such tests are conducted.

FY

2011 FY

2012 FY

2013 FY

2014 FY

2015 Benchmark

FY15

Paramedic 100% 100% 100% 89% 60% 93% n=9/9 n=12/12 n=7/7 n=8/9 n=6/10

State AVG: 72% 67% 70% 66% * Nat’l AVG. 72% 74% 73% 77% *

*State and national data for FY15 are not available at this time. There are no peer averages to report. Students have two years to complete the process. Percentage of graduates who on their first try passed licensing and certification exam.*

FY

2011 FY

2012 FY

2013 FY

2014 FY

2015 Benchmark

FY15 Cardiovascular Technology (CVT)

100%

100%

100%

57%

0%

90%

n=3/3 n=4/4 n=4/4 n=4/7 n=0/2 *Students are not required to take the certification exam for employment .

Percentage of graduates who on their first try passed licensing and certification exam. Geriatric Nursing Assistant (GNA) 2009 2010 2011 2012

2013/ 2014 2015

Benchmark 2015

Written 96% 92% 99% 100% *** 100%*** 90% n=48/50 n=76/83 n=71/72 n=46/46 n=10/10

State AVG: 92% 91% 90% 89%* 87%

Skills 98% 90% 96% 96% *** 90%*** 85% n=48/49 n=75/83 n=69/72 n=44/46 n=9/10

State AVG: 88% 88% 80% 87%** 83%

*2012 National Average Written = 88% **2012 National Average Skills = 79% ***Testing procedures changes in 2013. Many of our students do not test at HCC and their results are then not available to the college.


Assessment of Student Learning Outcomes Within the Classroom The learning outcomes assessment office works closely with faculty in collaboration with the vice president of academic affairs to plan for their reviews by creating and managing project timelines; consulting on metrics and benchmarks; developing assessment training; providing data; conducting assessment and evaluation projects; and providing feedback on drafts of all reviews. Listed below is an overview of the General Education Goal Reviews, Program Reviews, and Course Reviews underway during 2015-16. Shading is provided to ease the reading transition from one academic division to the next. General Education Goal Reviews

General Education Goal Assessment Team Division Critical Thinking Michael Heffren (lead)

Maureen Schuler SSCI

Helen Mitchell AH Roger Weber BUCO Sandra Lee EGWL Darrin Berkley MATH Oral and Expressive Communication

Bill Gillett (lead) Heidi Kirkman

AH

Robin Bauer-Taylor Claudia Dugan

EGWL

Mary Beth Furst BUCO Scientific and Quantitative Reasoning

Rehana Yusaf (co-lead) Emily Francis Frederic Lang Matthew Lochman

MATH

Alexander Barr (co-lead) David Hinton Jennifer Kling Frances Turner

SET

Technological Competency Mike Long (lead) Gabriel Ayine Andrew Brown John Esenwa Emily Francis Fred Lang Rehana Yusaf

MATH

Anjula Batra Cindy Garnsey

BUCO

David Hinton SET


Program Reviews

Division Programs Under Review Lead Faculty AH 269 - Art Fahimeh Vahdat AH 275 - Women's Studies Helen Mitchell AH 294 - Graphic & Interactive Design Jeremy Bomberg BUCO 03 - Business Administration Mary Beth Furst BUCO 173 - International Business Mary Beth Furst BUCO 212 - Professional Coaching Certificate Betty Noble BUCO 239 - Entrepreneurship Roger Weber BUCO 240 - Entrepreneurship (AAS) Roger Weber BUCO 214 - Entrepreneurship Certificate Roger Weber BUCO 44 - Office Assistant Certificate Cindy Garnsey BUCO 45 - Legal Office Assistant Certificate Ahnica Truong BUCO 152 - Medical Transcriptionist Certificate Stephanie Quintero BUCO 191a - Office Management/Supervision Cindy Garnsey BUCO 191b - Office Assistant Cindy Garnsey BUCO 191c - Legal Office Assistant Cindy Garnsey EGWL 164 - English Ryna May HSCI 169 - Health Education Nancy Frank HSCI 238 - Radiologic Technology (AAS) Assefa Fisseha HSCI 281a - General Sonography James Hwang HSCI 281b - Vascular Sonography James Hwang HSCI 281c - Cardiac Sonography James Hwang HSCI 165 - Exercise Science Nancy Frank HSCI 282 - Physical Therapist Assistant (AAS) Kenneth Crivelli SSCI 89 - Early Childhood Development (AAS) Barbara Maestas SSCI 87 - Early Childhood Development Certificate Barbara Maestas SSCI 130 - Early Childhood Education Barbara Maestas

SET 53 - Pre-Medicine Bhuvana Chandran, Patricia Turner


Course Reviews

Division Course Name Course Title Lead Faculty

AH ARTT-109 Drawing 1 Fahimeh Vahdat AH ARTT-120 3-D Modeling and Animation David Beaudoin,

Jeremy Bomberg AH ARTT-121 Intro. to Gaming & Simulation David Beaudoin,

Jeremy Bomberg AH ARTT-223 Motion Graphics David Beaudoin,

Jeremy Bomberg AH ARTT-282 Art History I Fahimeh Vahdat AH ARTT-283 Art History II Fahimeh Vahdat AH ARTT-299 Arts Portfolio Seminar Fahimeh Vahdat AH DANC-106 Dance Practicum Joan Nicholas-Walker AH DANC-107 Dance Practicum Joan Nicholas-Walker AH DANC-165 Inter Ballet Technique I Joan Nicholas-Walker AH DANC-166 Inter Ballet Technique II Joan Nicholas-Walker AH DANC-167 Inter Ballet Technique III Joan Nicholas-Walker AH DANC-168 Inter Ballet Technique IV Joan Nicholas-Walker AH DANC-171 Beg Modern Dance Techniq I Joan Nicholas-Walker AH DANC-172 Beg Modern Dance Techniq II Joan Nicholas-Walker AH DANC-173 Beg Modern Dance Techniq III Joan Nicholas-Walker AH DANC-174 Beg Modern Dance Techniq IV Joan Nicholas-Walker AH DANC-206 Dance Practicum III Joan Nicholas-Walker AH DANC-207 Dance Practicum IV Joan Nicholas-Walker AH FILM-110 Cultural History of Television Michael Giuliano AH FILM-139 Prin of Film and Media Prod Marie Westhaver AH FILM-240 Gay, Lesbian, and Transgender Film Marie Westhaver AH FINE-115 Creative Writing Tara Hart AH FINE-215 Advanced Creative Writing Tara Hart AH HUMN-104 Intro to Digital Humanities Marie Westhaver AH MUSC-100 Fundamentals of Music Kyle Coughlin AH MUSC-110A Music Theory I Kristina Suter AH MUSC-110P Ear Training & Musicianship I Deborah Kent AH MUSC-111A Music Theory II Kristina Suter AH MUSC-111P Ear Training & Musicianship II Deborah Kent AH MUSC-114 Keyboard Skills I Kristina Suter AH MUSC-115 Keyboard Skills II Kristina Suter AH MUSC-135 Fund Music & Keyboard Skills Deborah Kent AH MUSC-210A Music Theory III Benjamin Myers AH MUSC-211A Music theory, musicshp, keyboard IV Benjamin Myers AH THET-101 Introduction to Acting Jennifer Male,

Kasi Campbell AH THET-119 Introduction to Playwriting Lisa Wilde AH THET-131 Theatre Appreciation Lisa Wilde AH THET-177 Stage Combat Jennifer Male AH THET-190 Theatre History I Lisa Wilde AH THET-191 Theatre History II Lisa Wilde



AH THET-224 Musical Theatre Performance Jennifer Male AH THET-261 Dialects for the Actor Jennifer Male AH THET-277 Intermed Stage Combat: Unarmed Jennifer Male AH TVRD-125 Concept & Story Development Michael Harvey AH TVRD-129 Mass Media Michael Harvey AH TVRD-151 Introduction to Radio II Michael Harvey AH TVRD-220 Introduction to Broadcasting Michael Harvey AH TVRD-255 Portfolio Assessment Michael Harvey AH WMST-111 Intro Women St-Gendr&Soc Helen Mitchell AH WMST-193 Intro Women St./Art/Cult Helen Mitchell AH WMST-228 Women Euro Hist: 1750-PRE Helen Mitchell BUCO BMGT-100 Introduction to Business &

Organization Mary Beth Furst

BUCO BMGT-130 Principles of Marketing Mary Beth Furst BUCO BMGT-142 Business Development & Sales for

Leaders Mary Beth Furst

BUCO BMGT-151 Business Law I Betty Noble BUCO BMGT-175 Business Communications Anjula Batra,

Betty Noble BUCO BMGT-203 Business Ethics Mary Beth Furst BUCO BMGT-205 Principles of International Business Mary Beth Furst BUCO CMSY-110 Software Applications for Micros Cindy Garnsey BUCO CMSY-120 Introduction to Computer Systems Cindy Garnsey BUCO CMSY-121 Structured Logic and Program

Design Rozaliya Volynskiy

BUCO CMSY-123 Microsoft Office Publisher Cindy Garnsey BUCO CMSY-126 Intro. to Internet Cindy Garnsey BUCO CMSY-127 Microsoft Outlook Cindy Garnsey BUCO CMSY-128 Introduction to HTML Cindy Garnsey BUCO CMSY-129 Principles of Internet Anjula Batra BUCO CMSY-132 Introduction to Windows Cindy Garnsey BUCO CMSY-136 Integrated Soft.Applications Cindy Garnsey BUCO CMSY-147 Introduction to Web Site Authoring Rozaliya Volynskiy BUCO CMSY-154 Protecting the Virtual Office Rozaliya Volynskiy BUCO CMSY-190 Introduction to Visual Basic.NET Rozaliya Volynskiy BUCO ENTR-100 Introduction to Entrepreneurship Betty Noble BUCO ENTR-101 Entrepreneurship & Creativity Roger Weber BUCO HMGT-101 Introduction to the Hospitality

Industry Vidyanidhi Rege, Jodi Fisher

BUCO HMGT-120 Food Preparation IV Vidyanidhi Rege BUCO HMGT-220 Food Preparation II Vidyanidhi Rege BUCO OFFI-100 Office Machines Cindy Garnsey BUCO OFFI-102 Editing Skills Cindy Garnsey BUCO OFFI-177 Grammar for Your Job Cindy Garnsey BUCO OFFI-270 Medical Transcription Techniques Cindy Garnsey BUCO OFFI-290 Medical Terminology EGWL ENGL-084 Academic Interm Writ/Gram-ESL Sarah Saxer



EGWL ENGL-201 American Literature I Ryna May EGWL ENGL-202 American Literature II Ryna May EGWL ENGL-203 English Literature I Ryna May EGWL ENGL-204 English Literature II Ryna May EGWL ENGL-205 The Short Story Ryna May EGWL ENGL-207 Ethics in Literature Ryna May EGWL ENGL-211 Science Thru Science/Fic Ryna May EGWL ENGL-212 By and About Women Ryna May EGWL FREN-101 Elementary French I Claudia Dugan EGWL FREN-101L Elementary French I Lab Claudia Dugan EGWL FREN-102 Elementary French II Claudia Dugan EGWL FREN-102L Elementary French II Lab Claudia Dugan EGWL FREN-201 Intermediate French I Claudia Dugan EGWL FREN-202 Intermediate French II Claudia Dugan EGWL GERM-101 Elementary German I Brooke Tyson EGWL GERM-101L Elementary German I Lab Claudia Dugan EGWL GERM-102 Elementary German II Claudia Dugan EGWL GERM-201 Intermediate German I Claudia Dugan EGWL GERM-202 Intermediate German II Claudia Dugan HSCI DHYG-100 Pre-Dental Hygiene Theory and

Clinic I Matilda Minassian

HSCI DHYG-150 Dental Hygiene Theory and Clinic II Matilda Minassian HSCI DHYG-208 Dental Materials Susan Seibel HSCI DHYG-209 Periodontics Susan Seibel HSCI DMSU-171 Abdominal and Small Parts

Ultrasound I James Hwang

HSCI DMSU-172 Obstetrics/Gynecology Ultrasound I James Hwang HSCI DMSU-181 Vascular Ultrasound I James Hwang HSCI DMSU-191 Adult Echocardiography I James Hwang HSCI DMSU-211 Ultrasound Physics and

Instrumentation I James Hwang

HSCI EXSC-200 Care and Prevention of Athletic Injuries

Nancy Frank

HSCI EXSC-209 Sport and Exercise Nutrition Nancy Frank HSCI EXSC-210 Sport and Exercise Psychology Nancy Frank HSCI EXSC-250 Exercise Science Internship Nancy Frank HSCI HEED-100 Introduction to Lifetime Fitness Patrick Finley HSCI HEED-101 Health and The World of Risk Kelly McMillan HSCI HEED-110 Introduction to Personal Wellness Kelly McMillan HSCI HEED-150 Women's Health Kelly McMillan HSCI HEED-200 Health/Fitness Leader Kelly McMillan HSCI HEED-210 Foundation of Health Education and

Health Behavior Kelly McMillan

HSCI HEED-212 Current Health Issues Kelly McMillan HSCI HEED-216 Health Care in the US Patrick Finley HSCI HUMS-110 Introduction to Human Services Nancy Frank HSCI HUMS-122 Individual Counseling Techniques Nancy Frank



HSCI LFIT-112 Lifeguard Training Nancy Frank HSCI LFIT-122 StrengthFit Nancy Frank HSCI LFIT-130 Mixed Martial Arts Patrick Finley HSCI LFIT-131 Martial Arts of Southeast Asia Patrick Finley HSCI NURS-122 Foundations of Nursing Practice Jennifer Stanford HSCI NURS-134 Family Centered Nursing I Jean Straka HSCI NURS-135 Medical-Surgical nursing I Rachael Farrell HSCI NURS-140 Advanced Concepts in Practical

Nursing Frances Reynolds

HSCI PTAP-100 Introduction to Physical Therapy Kenneth Crivelli HSCI PTAP-110 Fundamentals of Practice I Kenneth Crivelli HSCI PTAP-120 Clinical Kinesiology Kenneth Crivelli HSCI PTAP-130 Therapeutic Modalities I Kenneth Crivelli HSCI PTAP-150 Clinical Pathology Kenneth Crivelli HSCI PUBH-101 Introduction to Public Health Kelly McMillan HSCI PUBH-210 Epidemiology Kelly McMillan HSCI PUBH-230 Health and the Disease Process Nancy Frank HSCI PUBH-260 Community Advocacy in Public

Health Kelly McMillan

MATH MATH-061 Basic Algebra & Geometry Greta Holtackers-Cannon

MATH MATH-061E Basic Algebra and Geometry Caroline Torcaso MATH MATH-063 Introduction to Elementary Alg Jennifer Penniman MATH MATH-067 Elementary Algebra Caroline Torcaso MATH MATH-067E Elementary Algebra Caroline Torcaso MATH MATH-070 Intermediate Algebra Sunhee Kim MATH MATH-141 College Algebra John Esenwa MATH MATH-153 Precalculus II Andrew Brown MATH MATH-155 Precalculus I & II Andrew Brown MATH MATH-182 Calculus II Gabriel Ayine SSCI ANTH-104 Intro to Phy Anthro/Arch Laura Cripps SSCI CRIM-103 Juvenile Delinquency Evelyn Del Rosario SSCI CRIM-201 Intro. to Criminal Law Evelyn Del Rosario SSCI ECON-101 Prin of Economics - Macro John Bouman,

Yoseph Gutema SSCI ECON-102 Prin. of Economics - Micro John Bouman,

Yoseph Gutema SSCI EDUC-101 Praxis I Review Course R/W Barbara Maestas SSCI EDUC-112 Methods & Materials in ECE Barbara Maestas SSCI EDUC-130 Intro-Early Childhood Ed Barbara Maestas SSCI EDUC-151 Practicum in Early Childhood

Development Barbara Maestas

SSCI EDUC-160 School Age Child Care Barbara Maestas SSCI EDUC-205 Materials for Teaching Reading Barbara Maestas SSCI HIST-202 Issues in History Frederick Campbell SSCI HIST-209 History of the Middle East Mark Tacyn SSCI HIST-210 History of Latin America Megan Myers



SSCI HIST-216 History of Indian Subcontinent Hanael Bianchi SSCI HMDV-150 Rouse Scholars Seminar I Laura McHugh SSCI HMDV-151 Rouse Scholars Seminar II Laura McHugh SSCI HMDV-250 Rouse Scholars Seminar III Maura Dunnigan SSCI HMDV-251 Rouse Scholars Seminar IV Maura Dunnigan SSCI POLI-101 American Federal Gov't. Michael Heffren SSCI PSYC-200 Life Span Development Maureen Schuler SSCI SOCI-101 Intro. to Sociology Greg Fleisher SSCI SOCI-202 Urban Sociology Michael Heffren SET CHEM-101 Gen. Inorganic Chemistry Susan Bare SET CHEM-102 Genl Inorganic Chemistry Susan Bare SET CHEM-103 Fund. of General Chem. Kathleen Lilly SET CHEM-104 Fund of Organic/Biochem Kathleen Lilly SET CHEM-105 Chemistry and Society Susan Bare SET CHEM-115 Chemistry and Society Lab Susan Bare SET CHEM-135 Chemistry for Engineers Wei Xie SET CHEM-136 Chemistry for Engineers Lab Wei Xie SET CHEM-201 Organic Chemistry I William Brown SET CHEM-202 Organic Chemistry II William Brown SET CHEM-290H Chemistry Research-Honor Kathleen Lilly SET PHYS-101 Technical Physical Science David Rader SET PHYS-103 Fund. of Physics I Russell Poch SET PHYS-104 Fund. of Physics II Russell Poch SET PHYS-106 Earth and Space Science Sharon Lyon SET PHYS-107 Physical Science Russell Poch SET PHYS-110 Gen. Physics I Calculus Alexander Barr SET PHYS-111 Gen. Physics II Calculus Alexander Barr SET PHYS-112 Gen Physics III Calculus Alexander Barr SET PHYS-120 Oceanography Jennifer Kling SET PHYS-121 Oceanography Lab Jennifer Kling Key for acronyms for division titles:

AH Arts and Humanities BUCO Business and Computer Systems EGWL English and World Languages HSCI Health Sciences MATH Mathematics SSCI Social Sciences and Teacher Education SET Science, Engineering, and Technology


Other projects and initiatives:

Program/Division Description Lead Staff/Faculty

Step UP Program outcomes Jackie Dzubak, Betty Logan, Melinda Gale

TAACCCT Grant Program Evaluation

Collaboration with Montgomery College through the USDOL to provide formative and summative feedback on program improvement, to assess implementation quality and fidelity, and to measure program impact on project outcomes.

Sharon Schmickley, Betty Noble

First in the World Maryland Mathematics Reform Initiative

Collaboration between USM institutions and Maryland community colleges in Maryland to develop and implement statistics pathways for students through statewide articulation agreements.

Bernadette Sandruck, Carol Howald

Assessment of Student Learning Outcomes Outside the Classroom As part of the improved HCC Student Learning Outcomes Assessment Plan, revised unit and program reviews were implemented for the student services functional area in fiscal year 2015. Unit reviews are conducted every five years with two student services directors doing so annually. A unit review provides the director and the director’s staff an opportunity to reflect on their operational goals and objectives, metrics, performance, and potential process improvements. The information garnered from that exercise informs a set of strategic departmental plans that are aligned with the vice president for student services (VPSS) and college’s strategic plans, and informs the college’s budgeting process. Additionally, the VPSS identified 12 intervention support programs to review because of their importance to achieving goals outlined within the college’s strategic plan. Those programs are reviewed on a more frequent basis to monitor progress and make adjustments. Directors share their progress towards implementing and executing the plans established in the unit/program review by completing action plan progress reports in the interim years. Teams work with the associate director of research and planning and the VPSS a full year in advance to plan for their reviews by developing and managing project timelines; consulting on core work documents (e.g., metrics and benchmarks); providing data; conducting assessment and evaluation projects; and providing feedback on drafts of unit/program reviews.


This is a summary of the work underway within student services regarding unit

reviews. This is a summary of the work underway within student services regarding program reviews.

Program Unit/Department Lead FY16

Academic Standing

Academic Support Services; Admissions & Advising

Debra Greene; Melodie Gale; Cindy Nicodemus; Dorothy Plantz

Policy evaluation is scheduled for summer 2016

Career Links Counseling & Career Services

Maureen Marshall

Program review includes number of community partnerships, number of financial aid applicants, academic success rates, retention rates, transfer/graduation rates

Internships & Co-ops

Counseling & Career Services

David Tirpak & Sheri Hawes

Program review includes number of participants, number of employer contacts, number of events, involvement/satisfaction

Early Alert Academic Support Services

Melodie Gale; Debra Greene

Program review including an update with fall 2015 and spring 2016 results, including course completion rates; successful course completion rates; student and faculty perceptions of the Early Alert Program

Unit/Department Lead FY16

Records, Registration, & Veterans Affairs Catherine Mund

Unit review in progress

Academic Support Services Debra Greene Unit review in progress

Admissions, Advising & Transfer Services Dorothy Plantz

Maintain vital signs and complete action plan progress report (unit review completed in FY15)

Athletics Diane Schumacher Maintain vital signs and complete action plan progress report (unit review completed in FY15)

Financial Aid Services Dawn Mosisa-Lowe Prepare for FY17 unit review (Revise core work; develop and complete vital signs)

Student Life Schnell Garrett Prepare for FY17 unit review (Revise core work; develop and complete vital signs)


Freshman Focus Admissions & Advising Dorothy Plantz

Program Review completed FY15; Action Plan Progress Report with FY16 metrics (e.g., characteristics of latest cohort and first-year retention)

Howard P.R.I.D.E.

Academic Support Services

Geoffrey Colbert; Debra Greene

Program review including demographic make-up of participants and outcomes through summer 2015 for prior year cohorts (e.g., retention, progression in developmental education math and onto college-level math, persistence, transfer-out to four-year institutions, and time to degree)

Intrusive Advising (Near Completers)

Admissions & Advising

Dorothy Plantz Program review completed FY15; action plan progress report with FY16 metrics (e.g., number contacted and graduates produced)

New Student Orientation Student Life

Candace dePass; Schnell Garrett

Program review including attendance numbers; participation rates; orientation survey results

Reverse Transfer

Admissions & Advising

Dorothy Plantz Program review completed FY15; action plan progress report with FY16 metrics (e.g., number contacted and graduates produced)

Tutoring Services Academic Support Services

Parul Shah; Debra Greene

Program review including number of students tutored and in which subjects; special populations tutored; success after tutoring

Talking Points for the Board of Trustees HCC students are successfully graduating in numbers above the established benchmarks. HCC supports a broad range of student learning outcomes research to determine the effectiveness of its general education, courses and programs in and out of the classroom as compared to external best practices. The college will continue to work to support allied health students in their preparation for certification exams.


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Board of Trustees - Home | Howard Community College of Trustees March 23, ... 2009 2010 2011 2012 2013/ 2014 2015 ... ease the reading transition from one academic division to the