Board Meeting February 23, 2012. February 23, 2012 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities,

Board MeetingFebruary 23, 2012

February 23, 2012Board Meeting

The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’

facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent

damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.

Welcome, Remarks, Introductions . . . Mr. Charles Nelson

The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.

This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

AgendaFebruary 23, 2012

• Call to Order• Consent Agenda• Financial Report• Adopt January 26, 2012 Board Meeting

Minutes• Review Governing Policy• Discuss Corporate Bylaws Amendments• President’s Report• New Business• Executive Session• Closing Remarks• Adjourn

Consent AgendaMembership Report

1987 - 2012

Corporate & Political Entity Members

10251020

1023

706639580

88131

208

251

310

346361

394433

468

522

744

774800

840

861

898911

954

990

0

200

400

600

800

1000

1200

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

Consent Agenda Top 10 Calls By Parish

January 201246

01

3816

2520

2308

2184

2104

1953

1595

1362

1272

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

EB

R

Orleans

Lafayette

St. Tam

many

Caddo

Jefferson

Calcasieu

Quachita

Livingston

DeSoto

Consent Agenda # Of Calls By Type Of Caller

January 201228,3

81

9,6

36

2,2

43

1,5

54

1,1

60

188

126

63

143

0

5,000

10,000

15,000

20,000

25,000

30,000

Consent Agenda Nature of Work

January 201275

75

4387

4119

3958

3687

3226

1527

1513

1385

1374

783

762

726

702

689

599

517

401

316

272

218

105

91 71 71 39 30 29

4322

0

1000

2000

3000

4000

5000

6000

7000

8000

Wat

er

Sew

er

Ele

ctri

c

Tel

eph

on

e

Gas

Cab

le

Fen

ce

Ro

ad

Dit

ch

Lan

dsc

ape

Dra

in TV

Dem

oli

tio

n

Sig

n

Fo

un

dat

ion

So

il

Cu

lver

t

Sid

ewal

k

Fib

er

Str

eet

Pip

elin

e

Po

ol

Sp

rin

kler

Gu

ard

rail

Bri

dg

e

Ter

mit

e

Mar

ine

Cu

rb

Oth

er

Consent Agenda Forestry/Logging Ticket History

2006-Jan 201211

7 158 20

4

867

726

977

85

0

100

200

300

400

500

600

700

800

900

1,000

2006

2007

2008

2009

2010

2011

2012

Consent Agenda Email%

2003/2004/2005/2006/2007/2008/2009/2010/2011/Jan 2012 46

.80%

53.4

0%

57.9

0%

60.2

5%

67.3

1%

69.2

9%

69.0

9%

70.5

3%

86.4

0%

87.9

7%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

Consent Agenda % I-TIC

2004/2005/2006/2007/2008/2009/2010/2011/Jan 201232

.7%

43%

58.8

%

59.8

6%

61.6

0%

59.5

1%

62.7

6%

64.4

0%

63.9

8%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Consent Agenda I-TIC Locate Requests

11,1

9626

,263

24,2

5831

,537

27,8

29

10,7

8524

,087

24,3

9231

,805

14,1

6328

,634

31,9

8738

,626

15,0

7928

,823

33,7

86 33,1

31

16,4

6225

,854

32,9

83 35,5

39

18,1

6230

,214

36,9

6237

,297

17,0

4629

,781

34,9

3433

,500

19,0

6228

,996

35,6

7940

,521

14,0

6528

,240

34,3

7936

,637

18,6

8628

,613

33,2

1130

,229

19,9

7123

,966

32,7

7926

,534

20,2

1023

,456

29,2

4023

,460

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

2005 2009 2010 2011 2012

Consent Agenda811 Percentage

38% 40

%41

%40

%4

1%

35%

40%

41%

41%

33%

38%

38%

41%

33%

41%

38%

41%

31%

36%

41%

41%

40%

32%

34%

39%

39%

40%

35%

36%

41%

40%

55%

33%

38%

41%

40%

60%

35%

41%

40%

38%

51%

33%

36%

43%

38%

50%

36%

41%

41%

40%

51%

41%

43%

46%

41%

46%

34%

38%

40%

40%

45%

41

%

0

0.1

0.2

0.3

0.4

0.5

0.6

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

YT

D

2007 2008 2009 2010 2011 2012

Consent AgendaMotion to Adopt

• Membership Report• General Manager’s Report• Forestry/Logging Ticket History

Financial Report

• Financial Overview . . . Mr. Charles Carney & Mr. Paul Blouin

Financial OverviewBudget Versus Actual January 2012

221,

697 22

5,12

1

205,

360

222,

299

195,000

200,000

205,000

210,000

215,000

220,000

225,000

230,000

Income Expense

Budget Actual

Financial Report January 2012

• Total Current Assets . . . Mr. Paul Blouin

Louisiana One Call Total Current Assets

Annual History 2000 - 2011

2,2

55,4

52

1,7

26,6

82

1,6

41,4

99

1,6

32,8

91

1,6

23,7

74

1,4

22,3

14

1,1

26,6

89

924,0

25

759,5

12

798,6

21

811,4

95

679,6

47

Dec00

Dec01

Dec02

Dec03

Dec04

Dec05

Dec06

Dec07

Dec08

Dec09

Dec10

Dec11

NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).


Jan - Dec 2012

2,290,548

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c


2000 – January 2012

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets

Accounts ReceivableJanuary 2011 – December 2011

0

50,000100,000

150,000

200,000

250,000300,000

350,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 250,272 251,334 311,962 272,553 294,568 302,895 264,649 319,391 288,066 245,970 208,847 184,281Amount Rec’d 250,272 251,334 311,962 272,553 294,568 302,895 264,647 319,143 287,946 244,781 206,943 148,224% Outstanding 0% 0% 0% 0% 0% 0% .01% .08% .04% .48% 1.38% 19.57%

Accounts ReceivableJanuary 2012 – December 2012

0

50,000

100,000

150,000

200,000

250,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 220,527Amount Rec’d 111,357% Outstanding 50%

Financial Report

• Estimated Call Volume . . . Mr. Paul Blouin

Louisiana One CallEst vs Act-Incoming

2011/Jan 2012

0

20000

40000

60000

80000

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% -0- -17% -14% -19% +2%YTD +2%

Louisiana One CallEst vs Act-Outgoing

2011/Jan 2012

0

50000

100000

150000

200000

250000

300000

350000

Estimated Actual

MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3%YTD +2.3%

Louisiana One CallIncoming Call Volume

47,510

43,49441,000

42,000

43,000

44,000

45,000

46,000

47,000

48,000

Incoming

2011 2012

Through January 2012, Incoming Call Volume is 8.5% below 2011

Louisiana One CallOutgoing Call Volume

249,153

224,287210,000

220,000

230,000

240,000

250,000

260,000

Outgoing

2011 2012

Through January 2012, Outgoing Call Volume is 10% below 2011


• Adopt January 26, 2012 Board Meeting Minutes


• Review Board Governing Policy 6109.00

Discuss Corporate Bylaws Proposed Amendments

• Mr. Paul Blouin & Board of Directors– Discuss Proposed Changes to Bylaws.– Agree to Proposed Changes to Bylaws for letter

to be sent to membership for notification.– Bylaws Proposed Changes to be adopted at the

May 24th Board Meeting.

President’s Report

• Annual Meeting– March 22nd-Corporate Office Building– Nomination Letters Received

Principal SeatsMike Mancil-ATMOS-Guaranteed SeatCharles Carney-AT&T-Guaranteed SeatSonny Vidrine-Gulf South PipelineMorgan Maynard-Shell PipelineAffiliate SeatsCharles Nelson-Colonial PipelineRemoved Nomination-Charles Columbus-Chesapeake

Midstream– 30 RSVP’s (Includes Board/Staff)

President’s Report

• LA Damage Prevention Summit– April 16-18-Crowne Plaza-Baton Rouge

• $7500 Sponsorship Paid• Attendees Fees Paid

– Paul Blouin, David Frey, Joanna Gennuso, Charles Nelson, Mike Mancil, Robert Borne, Lindy Broussard, James Martarona and Henry Leger

• Spring SOCS Meeting– April 25-57-Grande Hotel-Point Clear AL– Who Plans to Attend? I Need to Make

Reservations.

President’s Report• Discuss July Planning Session Venue

– Louisiana Vs. Alabama– Lake Charles

• L’Auberge-$209/room No Charge for Meeting roomNo Charge for Reception area/Lunch room

– Many• Cypress Bend-$125/room $500 for Meeting room

No Charge for Reception area/Lunch room

– Baton Rouge• Renaissance- $129/room $200/day Meeting rooms

No Charge for Reception area/Lunch room• Hilton- $139/room $300/day Meeting rooms

$350/Reception area No Charge for Lunch room

– Alabama• Perdido Beach Resort Orange Beach- $249/room

No Charge for Meeting/Reception/Lunch rooms• The Grande Hotel Pt. Clear- $249/room

No Charge for Meeting/Reception/Lunch rooms

NOTE: Food/Beverage costs are not included


• New Business


• Executive Session


• Closing Remarks . . .Mr. Charles Nelson


• Adjourn

Adjourn

Documents

Board Meeting February 23, 2012. February 23, 2012 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities,