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    Mission

    Open Market provides the best and specialized logistic solutions for thesupply chain, by means of highly eective processes, contributing to thesuccess of their clients and the society.

    Vision

    Open Market, leader in Integrated Logistics, by !"# pro$ects itself like asolid and innovative %roup focused on the &lient, 'ith internationalpresence in the (mericas and achieving a social balance and a positiveenvironment for the &lients, &ollaborators and )tockholders.

    Values

    *e have the vocation for servicing+ *e en$oy 'hat 'e do and 'e are'illing to go the etra mile.

    *e feel trust'orthy+ *e believe in our collaborators and 'e en$oy'orking as a team.

    *e are respectful+ *e respect the human beings- dignity, its values andbeliefs and 'e admit our dierences.

    *e are honest+ *e act in a sincere manner according to the la's, normsand values of the Organization.

    *e are committed+ *e perform responsibly 'ith 'hat 'e oer and 'eassume the ob$ectives, goals, and strategies 'ith a great sense ofo'nership

    *e are committed+ *e perform responsibly 'ith 'hat 'e oer and 'eassume the ob$ectives, goals, and strategies 'ith a great sense ofo'nership.

    *e are committed+ *e perform responsibly 'ith 'hat 'e oer and 'eassume the ob$ectives, goals, and strategies 'ith a great sense ofo'nership.

    *e are loyal+ *e believe in the Organization and 'e are supportive inboth, good and bad situations.

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    *e are fair+ *e act euitably and nonbiased 'ith our clients, suppliersand collaborators

    *e are 'ell rounded+ *e act according to our thoughts and 'hat 'e say.*e are coherent 'ith our values.

    *e are ecellent+ *e give our best in order to eceed the epectationsof our clients and shareholders.

    O/0 12(M

    1he team training, commitment and ecellence translates into a superiorservice. More than 3!! professionals in logistics to ensure accuracy inthe rotation of inventories, picking and timeliness in all deliveries.

    4/)I52)) 6O&/)

    Is more a 'in7'in 'ith the client, 'hich focuses on developing a 8rogram

    of Integral Logistics that support business strategies and market to makeincreasingly more eective supply chain9 Oer a &omprehensive )erviceof Logistics )ervices, 'hich is characterized by the eecution of orders8erfect :Orders delivered on time, complete, in good condition and'ithout any faults 'ith the reuired documentation;.

    Organization chart

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    Tranquilty

    *e do things right from the start taking care of every detail to

    guarantee the success of our clients.

    *e design processes of one or more phases of the supply chain

    through operational strategies intended to raise the inde ofperfect orders.

    *e generate substantial savings in your logistics costs, by sharing

    resources among several producers, increasing your pro>tabilityand business competitiveness.

    *e protect and safeguard your products 'ith a specialized team

    trained by the )uperintendence of 8rivate )ecurity and)urveillance.

    Satisfaction

    *e increase your level of service 'ith the comprehensive logistics

    system of deliveries for 8erfect Orders+ Orders delivered on time,complete, in good condition, 'ithout damage and 'ith thereuired documentation.

    *e maintain and improve business relations 'ith your clients

    through eective 0elationship Management 'ith distributionchannels. *e provide agility and responsiveness to yourinformation reuests in a timely and accurate manner, supported

    by our information systems+ )t?tus, (dv? antage and sm?rt.

    Thats why everyday clients are happier with us". O/0 &LI251) )(@ )O+Loyalty )tudy conducted by the 5ational &onsulting &enter and *alkerInformation A /)(

    Excellence in client service

    *e learn, act and serve our &LI251), in order to build strongrelationships, an ongoing dialogue and constant follo'Bup of all theiroperations through the follo'ing 2cellence in &ustomer )erviceprinciples:";+

    ". 6eel good about yourself

    . 8ractice &ourtesy =abits

    C. /se 8ositive &ommunication

    D. 8erform for the &lient

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    3. Listening carefully

    E. Learn and gro' in your $ob

    I am tet block. &lick edit button to change this tet. Lorem ipsum dolorsit amet, consectetur adipiscing elit. /t elit tellus, luctus nec ullamcorpermattis, pulvinar dapibus leo.

    Nationwide and local distriution of godos with the est

    o!erational ti"es infor"ation syste"s and logisticvs tea"

    "e"ers s!ecialized in su!!ort and "onitoring#

    $ry cargo distriution

    8acking

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    2ectively incorprates recepction processes in 'arhouse, packaging,preparaion and shipment of orders, pallet unloading, pickings, packinginventory control

    Product rwa "aterials storage at roo" te"!eture

    (verage kinectic tempeture control "3F cB 3F c

    Inventory control

    8icking y 8acking

    8O8 material

    )torage

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    ( divisiGn especialized in the management of labelling, heatshrinking,coding and cartoning in various shapes of pharmaceutical,

    hormonal, oncological, biological, medical devices, cosmetic andnutritional >nished products.

    P%&'(N) *%N%)E*ENT

    )econdary packing of products,

    InkB$et printing.

    =eat shrinking,

    &oding

    &artoning A incartoning

    (ssemby of sale oers

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    2nsures the management and control of pharmecutical and medicalhospital products 'ith comprenhensive cold chain management.

    &old Logistics "anage"ent

    /rban distribution

    1ransporte nacional

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    0oom tempeture A recipient

    (irport A airport +cold chain ma$or cities

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    Service to and for" the order

    *e load and unload cargo at our cedis

    *e use cartagena as port =/4

    /nloading of containers

    &ontainer reposition at port

    /nloading of cargo only in &artagena;

    2nsures compliance 'ith legal and technical reuirements of theenvironmental and postBconsumer management, oering the higheststandards of uality in the processes of destruction, so your businessand the planet 'ill al'ays be safe.

    *ulti!le ecology !rogra"s

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    LogKstica en reversa

    0everse logistic

    6inal disposal of medication

    6inal disposal of electric products

    6inal disposal of paperboard, cardboard and paper packages

    restrictions may apply

    Optimizes inventory levels during dispatch through the continuousreplenishment of products according to the demand and the level ofservice, helping to minimize the ecesses, stockouts and epiredproducts.

    &o""unication and infor"ation online

    Maintenance and improvement of trade relations 'ith the dispatch

    points

    )ystematized inventory control

    %eneration of the Logistics Management Indicators of the

    inventory during the dispatch

    0ealBtime sales data, forecasts, inventory levels, delivery eciency

    and information about epired products

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    %ccounting of the !hysical inventory at retail outlets nationwide

    1imely billing for the products

    &oncentration of commercial sales area

    (ppointment scheduling

    )torage and distribution of products

    )torage and distribution of products

    &ollection of ecess and epired products

    0euests of product replacement

    Maintenance of stock bet'een agreed minimum and maimum

    LO%I)1I&) )10(12%@ @ 1=2 &OM8(5@