BUSINESS SAMPLE

MEMBERS• CLAUDIA STELLA MEJIA • JUAN JAIR• ANA MILENA ORDOÑEZ

HANDBAG STORE FOR YOUNG WOMEN

!Wo’ha¡

INTRODUCTION

The woman want to innovate day by day both in their daily life and

tourism, with accessories that highlight their versatility, beauty

and personality.

MISSION

To be the leader in the production and marketing of accessories with excellent quality, promoting mainly the integral development of our staff, customers, suppliers and shareholders.

VIEW

To be the most desired brand of young women in the world.

GENERAL OBJETIVES

•Produce and market accessories desingned in national and international leather fabrics and textiles.

SPECIFIC OBEJIVES

•Be leaders and pioneers in the production of handbags for young women.

•Guarantee the quality of the product to our customers.

QUALITY POLITICS

Our !Wo’ha¡ brand will be in accessories of excellent quality satisfyind the needs of young women, with the business commitment and the continuous improvement in our processes.

CORPORATE PRINCIPLES

•Commitment•Fulfillment•Responsibility•Teamwork

All this based on that the attention and the customer service is the key of the success

PORTFOLIO

Executive collection

PORTFOLIO

University collection

PORTFOLIO

Beach collection

SERVICE CYCLE

1. Welcome2. Information

needs3. Product beneits

4. Objetion handling

5. Closing sales6. Farewell

Head of manager

Strategic planManagement supervisor

Customer need satisfaction

Product development•Market research•Desing and development•Market of the product

Prouction•Manufacturing•Production management

Sales management•Sales•Customer service•Distribution•Sales administration

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Head of manager

Strategic plan Management supervisor

Customer need satisfaction

Product development

Market research

Desing and development

Market of the product

Prouction

Manufacturing

Production management

Sales management

Sales Customer

service Distribution Sales

administration

|

Head of manager

Strategic plan Management supervisor

Customer need

Customer satisfaction

Product development

Market research

Desing and development

Market of the product

Production

Manufacturing

Production management

Sales management

Sales Customer

service Distribution Sales

administration

Contacts us

¡WO’HA¡ www.!woha¡.com

ABOUT US PROMOTIONS NEWS AND VIDEOS

outstanding

CUSTOMIZE YOUR BAG

www.!woha¡.com/myhandbag

#mybestyoungtrip

Win a trip to the Bahamas by shopping in our store

Contacts us

¡Wo’ha¡ www.!woha¡.com

ABOUT US PROMOTIONS NEWS AND VIDEOS

outstanding

CUSTOMIZE YOUR BAG

www.!woha¡.com/myhandbag

#mybestyoungtrip

Win a trip to the Bahamas by shopping in our store

Thank you very much

successes