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Panasonic Corporation 2013 Unauthorized copying and distribution is a violation of law. c Model No. TC-P2013TI Blinking Code and “No Power” Troubleshooting Flowchart (SOS – Shutdown Detect) Slide 1 Troubleshooting Information Troubleshooting Information Order No. ITD1302912GE Ver. 1.0

Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

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Page 1: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Panasonic Corporation 2013

Unauthorized copying and distribution is

a violation of law.

c

Model No. TC-P2013TI

Ver. 1.0 Blinking Code and “No Power”Troubleshooting Flowchart

(SOS – Shutdown Detect)

Slide 1

Troubleshooting InformationTroubleshooting Information

Order No. ITD1302912GE

Ver. 1.0

Page 2: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Important Information

• To avoid the unnecessary replacement of multiple PC boards, please read this before beginning to repair this unit.

• Do not use any service documentation other than the one designed for this particular model.

• Techniques used on previous models may not necessarily apply to the model you are working on.

• For accurate diagnosis during troubleshooting, do not skip or alter the order of steps on the guide.

Slide 2

Page 3: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

When an abnormality occurs in the unit, the “SOS Detect” circuit is triggered and the TV shuts down.The power LED on the front panel will flash a pattern indicating the circuit that has failed.

Cautions:

If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.

Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to run for more than 30 seconds while connectors or boards are disconnected.

NOTE: When taking voltage reading, place your meter’s probe on the test point or pin indicated before connecting the TV to the AC line. The voltage you intent to measure may only appear for a brief moment.

Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and unplugged. When disconnecting P2/SC2 or P11/SS11, bleed the remaining charge of the Vsus before reconnecting the cable.

Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.

SOS Precautions

Slide 3

Page 4: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

SN SN

42S60

50/55/60/65ST6050S60

PSS PSS

A A

C2 C2 C1 C1

55/60/65S60

SC SC PSS PSS

A A

C2 C2 C1 C1

SU SU

SD SD

C3 C3

SC SC SS SS

A A

C2 C2 C1 C1

SU SU

SD SD

C3 C3

P P

SC SC SS SS

A A

C2 C2 C1 C1

SU SU

SD SD

C3 C3

P P

SS2 SS2

K

K

K

K

Board LayoutBoard Layout

Slide 4

Page 5: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Board LayoutBoard Layout and Connectors Location (1)and Connectors Location (1)

TC-P42 S60P2

P35

P6

SN2PPSSSS

AA

SNSN

C1C1 C2C2

SS53

SS55

C25

SN20

C10 C20 C21 C26

A20

A31A32

A6A

A12

A1

Slide 5

Page 6: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Board LayoutBoard Layout and Connectors Location (2)and Connectors Location (2)

TC-P50 ST60

P2P11

P35

P6

SS11SC2

SSSS

AA

SCSC

SUSU

SDSD

C1C1 C2C2 C3C3

SS2SS2

SS33

SS52

SS54

SS57

SC20

SC41SU41

SC46SD46

SC42SD42

SU11

SD11

C14 C18 C10 C20

C28

C25 C21 C26 C36 C31

A20

A31

A32

A33

A6 A12

A1

PP

Slide 6

Page 7: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

SC/SS(“42: SN)

“42/50: PSS “55/60/65: P

AMissing F15V (As a result of Shorted Vsus/Vda)Incomplete or interrupted Boot Program execution of PEAKS IC (IC8000).

Fast 3 BLINKS

#4 Not Often

#3 Occasionally#2#1 Suspect

ASC(“42: SN)

An increase or reduction of the Energy Recovery Circuit output (MID). Shorted SUB5V.Open or loose connection between SC and A boards (SC20(SN20)/A20).Open or loose connection between connectors of A and C boards.

SC Energy RecoveryCircuit

6 BLINKS

AFailure of IC9300.Discharge Control Circuit DDC (IC9300)

9 BLINKS

A“42/50: PSS“55/60/65: SS

Abnormality of the sustain drive circuit.Open or loose connection between the SS/SS2 Boardsand FPCs from the panel (SS5# – SS5# – SS5#).

Sustain Drive Circuit and Connection between the SS(PSS) board and the Panel.

8 BLINKS

A/Panel“42/50: PSS“55/60/65: SS

SC(“42: SN)

SU/SD(“42: SN)

Missing Vsus. ( Open or loose connection between connectors SC2(SN2)-P2. )Abnormality of the scan circuit output, the 15V_F, Vad, and Vscn circuit.Open or loose Connection between the SC board and the SU/SD board (SC41, SC42, SC46).Defective panel.

Scan Drive Circuit andConnection between the SC board and the SU/SDboard.

7 BLINKS

ADefective A board.IC8000 Internal problem13 BLINKS

Speakers/Subwoofer

ADefective Speaker/Subwoofer.Pinched Speaker Wire.

Audio Amp. Circuit12 BLINKS

AOver Voltage Condition of SUB5V or SUB3.3V. Low voltage or SUB3.3V

SUB3.3V_Sense (OVP)10 BLINKS

“42: SN50/55/60/65: A

“42/50: PSS “55/60/65: P

Missing P15V.P15V from the P board2 BLINKS

ARead error.Wake up error of IC9300.

Panel Information SOSCommunication problem.

1 BLINK

LIST OF BOARDS POSSIBLY CASUSING THE FAILURECONDITIONS TRIGGERING THE SHUTDOWN

CIRCUIT MONITORED

POWER LED ERROR CODE

Power LED Error Code Definition (TC-P**S60)

Slide 7

Page 8: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

#4 Not Often#3 Occasionally#2#1 Suspect

ASCAn increase or reduction of the Energy Recovery Circuit output (MID).Shorted SUB5V.

SC Energy RecoveryCircuit

6 BLINKS

AFailure of IC9300.Discharge Control Circuit DDC (IC9300)

9 BLINKS

ASSAbnormality of the sustain drive circuit.Open or loose connection between the SS/SS2 Boardsand FPCs from the panel (SS52 – SS54 – SS55 – SS57).Open or loose connection between connectors of A and C boards.Open or loose connection between SC and A boards (SC20(SN20)/A20).

Sustain Drive Circuit and Connection between the SS board and the Panel.

8 BLINKS

A/PanelSSSCSU/SDMissing or shorted Vsus.Abnormality of the scan circuit output, the 15V_F, the scn_pro, and Vscn circuit.Loose or open Connection between the SC board and the SU/SD board (SC41, SC42, SC46).Open or loose connection between connectors SC2/P2 Defective panel.

Scan Drive Circuit andConnection between the SC board and the SU/SDboard.

7 BLINKS

ADefective A board.IC8000 Internal Communication

13 BLINKS

Speakers/Subwoofer

ADefective Speaker/Subwoofer.Pinched Speaker Wire.

Audio Amp. Circuit12 BLINKS

APSSSCOver Voltage Condition of SUB5V or SUB3.3V.Low voltage of SUB3.3V (Result of P15V shorted)

SUB3.3V_Sense (OVP)10 BLINKS

APMissing P15V.P15V from the P board2 BLINKS

ARead error.Wake up error of IC9300.

Panel Information SOSCommunication problem.

1 BLINK

LIST OF BOARDS POSSIBLY CASUSING THE FAILURECONDITIONS TRIGGERING THE SHUTDOWN

CIRCUIT MONITORED

POWER LED ERROR CODE

Power LED Error Code Definition (TC-P**ST60)

Slide 8

Page 9: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

IC8000-1

PeakssLD8

StandbyuCOM

SystemuCOM

U5PANEL_SOS

9SC_SOS6

12

8

11

SS_SOS8

SOS_DCC_S (9)

SC_SOS7

10 Normal : all input = “L”(output = “L” )

SSA33

5

A20

3

6SC

IC9300

PD5L

D3

(Analog output)6 – 9 blinks

SC_UHZ18179SC

A20

C2

(If no signal,Discharge Stop: 6/8 blinks)

1314 E3

U4PDP_DRVRST (Discharge Reset)

C

DRVRST(If no 3.3V in C1/C2-PCB,Discharge Stop: 6/8 blinks)

D_UHZ

P3.3V

2 blinksW2

Q9201

Q9201P15V

H2

2 Blinksif P15 is missingIC5000

REG(STB3.3V)

RESET

P15V Det. Circuit

N SOS

Slide 9

P15V_DET

IC9015

AND

A31

55

3.3V_DET A32

1

E27

7

PSSA6A

21

AA3

Protection Circuit Block Diagram 1 of 2 (TC-P**S60)

2 BlinksShorted (42/50 inch)

Fast 3 BlinksShorted (55/60/65 inch)

2 BlinksMissingP15V

(“42/50) (“55/60/65)

SN(“42)

Page 10: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

IC8000-2

PeakssLD8

StandbyuCOM

SystemuCOM

STB3.3V

SOS

10 blinksAB6

Q8771

Q8771

SUB3.3V

SUB5V

SUB3.3VSOUND_SOS

12blinks

IC4900AudioAMP 18 T3

Normal=“H”SUB5V & SUB3.3V OV Det. Circuit

10 Blinks if SUB5V or

SUB3.3V is too high

MissingSUB5V 6 blinks after 11 sec.

Shorted

10 blinksOver Voltage

Slide 10

SUB3.3V

V4

(10 blinks)

3 Fast BlinksIf SUB3.3 is missing,

Software can not wake up correctly,

then 3 blinks.

Protection Circuit Block Diagram 2 of 2 (TC-P**S60)

6 BlinksIf SUB5 is missing,

Panel drive control signal can not be output to SC

board, then 6 blinks.

Fast 3 blinksShorted

Over Voltage 10 blinks

MissingSUB3.3V

Page 11: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

IC8000-1

ParagonMediaTekMT5590C

StandbyuCOM

SystemuCOM

PANEL_SOS

9SC_SOS6

8

11

SS_SOS8

SOS_DCC_S (9)

SC_SOS7

10 Normal : all input = “L”(output = “L” )

SSA33

5

A20

3

6SC

IC9300

PD6H

(Analog output)6 – 9 blinks

SC_UHZ18179SC

A20

(If no signal,Discharge Stop: 6/8 blinks)

1314

PDP_DRVRST (Discharge Reset)

C

DRVRST(If no 3.3V in C1/C2-PCB,Discharge Stop: 6/8 blinks)

D_UHZ

P3.3V

2 blinksQ9201-2

Q9201-1P15V

M28

2 Blinksif P15 is missingIC5000

REG(STB3.3V)

RESET

P15V Det. Circuit

N SOS

Slide 11

P15V_DET

A31

55

3.3V_DET A32

1

7

Protection Circuit Block Diagram 1 of 2 (TC-P**ST60)

10 BlinksShorted

2 BlinksMissingP15V

22k150k

12 AM18

AG19

AM16

AG3

W28

N2

W3

T4

C24

FFC_OFF_DET(6)

Page 12: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

IC8000-2

ParagonMediaTekMT5590C

StandbyuCOM

SystemuCOM

STB3.3V

SOS

10 blinksAK16

Q8771-1

Q8771-2

SUB3.3V

SUB5V

SUB3.3VSOUND_SOS

12blinksAF22

Normal=“H”

SUB5V & SUB3.3V OV Det. Circuit

10 Blinks if SUB5V or

SUB3.3V is too high

MissingSUB5V 6 blinks after 11 sec.

Shorted

10 blinksOver Voltage

Slide 12

Protection Circuit Block Diagram 2 of 2 (TC-P**ST60)

No Power/ DeadShorted

Over Voltage 10 blinks

MissingSUB3.3V

6 BlinksIf SUB5 is missing,

Panel drive control signal can not be output to SC

board, then 6 blinks.

IC4900AudioAMP 21

IC4901AudioAMP

18

Page 13: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 1, 9, 13 Blinks Failure (TC-P**S60, P**ST60)

When 1, 9 or 13 blinks occur, replace the A board

A Board13 Blinks

A Board9 Blinks

A Board1

No.4No.3No.2No.1

List of boards likely to cause this symptomBlink Code

Slide 13

Page 14: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 2 Blinks Failure (TC-P42/50S60)

Yes NoIs there a

short circuit ?

Start Here

Replace the PSS board

Slide 14

SNPSS2 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

Unplug the TV. Measure the resistance between chassis ground and pin 2 of connector P6 on the P board.

Unplug connectors SN20 on the SN board. Measure the resistance between chassis ground and pin 2 of connector P6.

Is there a short circuit ?

No

Replace the SN board

Replace the PSS board

<42/50S60>

Yes

PPSSSS

P6

1.15Vs(S15V)2.15Vc(P15V)3.F_STBY(F15V)4.F_STBY(F15V)5.GND6.F_STBY_ON7.GND8.SOS4 (GND)9.STBY_ON10.S011.KEY212.S113.KEY114.Panel_Main_On15.GND16.GND17UML18.GND19.UMH20.UEH21.SOS822.STB5V23.P5V

P6

Page 15: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 2 Blinks Failure (TC-P55/60/65S60, P**ST60)

Yes

Place the positive lead of a voltmeter at pin 12 of connector P6 while the black lead is connected to ground (Chassis ground).

Plug in the TV and turn it on

NoDoes 15V appears momentarily

on pin12 of P6?

Start Here

Replace the P board

Slide 15

Replace the A board

AP2 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

<P55/60/65S60><P**ST60>

P6

PP1.Panel_Main_On2.S13.S04.STB5V_ON5.STB5V6.F_STBY_ON7.GND8.GND9.F15V10.F15V11.GND12.15Vc(P15V)13.GND14.15Vs(S15V)

P6

Page 16: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 3 Fast Blinks Failure (TC-P42/50S60)

Yes

Unplug the TV. Connect the negative (Black lead) of your DC volt- meter on chassis ground. Place the positive lead of on pin 3 of connector P6 on the power supply. While observing the

display on your meter, plug-in the TV.

NoDoes 15V appear briefly?

Start Here

Replace the K board

Replace the P board

Does the TV turn onand stays on?

(Power LED is not light.)

No (3 blinks)Yes

Unplug the TV and remove connector A1 from the A board.Plug in the TV and press the power switch on the TV.

Unplug the TV and reconnect A1. Disconnect connectors A31 and A32 from the A board.

Plug-in the TV and press the power switch on the TV.

Is the power LED blinking 3 or 8 times?

Slide 16

3 times8 Times

Continue on next slide

( 1 of 3)

PanelSC/SS(“42: SN)

“42/50: PSS “55/60/65: P

A3 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

Replace the Panel (Check the C boards first for

shorted SUB3.3V).

AA

A31 A32

A1

Page 17: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

1. Unplug the TV.

2. Remove any residual charge from the Vsus and Vda lines. Use a 5W 500ohms resistor.

3. Measure the resistance between chassis ground and pin 6 of connector P2 on the PSS board. Also measure the resistance between chassis ground and pin 1 of connector P35 on the PSS board. (See the picture below for connectors’ location.) Note: A dead short or a reading lower than 1K indicates a shorted or partially shorted line.

Is there a short circuit of the

Vsus or Vda,?

YesNo

Replace the A board

Shorted Vda

Shorted Vsus

Continue on next slide (A)

Continue on next slide (B)

PSS Board

( 2 of 3) From previous slide

P2 (pin 6)Vsus

P35 (pin 1)Vda

P6

Slide 17

Page 18: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Shorted Vda

Shorted Vsus

Unplug connectors P2 on the PSS board. Measure the resistance between pin 1 of connector P2 and ground (Chassis)

NoYes Is there a short

circuit?

Replace the PSS board

From previous slide (A)

From previous slide (B)

( 3 of 3)

YesNo Replace the P board

Is there a short

circuit ?

Unplug the TV and remove connector P35. Check the

resistance between pin 1 of connector P35 on the PSS

board and ground (Chassis). Replace the Panel (Check

the C boards first for shorted Vda).

42S60: Replace the SN board

50S60:Continue to “Troubleshooting 7 Blinks Failure (2 of 4) (VFO/VF5V Resistance Check) ”

Slide 18

Page 19: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 3 Fast Blinks Failure (TC-P55/60/65S60)

Yes

Unplug the TV. Connect the negative (Black lead) of your DC volt- meter on chassis ground. Place the positive lead of on pin 10 of connector

P6 on the power supply. While observing the display on your meter, plug-in the TV.

NoDoes 15V

appear briefly?

Start Here

Replace the K board

Replace the P board

Does the TV turn on and stays on?(Power LED is not

light.)

No (3 blinks)Yes

Unplug the TV and remove connector A1 from the A board.Plug in the TV and press the power switch on the TV.

Unplug the TV and reconnect A1. Disconnect connectors A31 and A32 from the A board.

Plug-in the TV and press the power switch on the TV.

Is the power LED blinking 3 or 8 times?

Slide 19

3 times8 Times

Continue on next slide

( 1 of 2)

PanelSC/SS(“42: SN)

“42/50: PSS “55/60/65: P

A3 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

Replace the Panel (Check the C boards first for

shorted SUB3.3V).

AA

A31 A32

A1

Page 20: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Yes NoIs there a

short circuit ?Replace the P

board

Unplug the TV. Measure the resistance between chassis ground and pin 12 of connector P6 on the P board.

Unplug connectors SC20 on the SC board. Measure the resistance between chassis ground and pin 12 of connector P6.

Is there a short circuit ? No

Replace the SC boardYes

Unplug connectors SS33 on the SS board. Measure the resistance between chassis ground and pin 12 of connector P6.

Is there a short circuit ? No

Replace the SS boardYes

Replace the P board

( 2 of 2)From previous

slide

Slide 20

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Troubleshooting 6 Blinks Failure (TC-P**S60, P**ST60)

Yes

Verify that all the cables on the SC board are properly seated. Also check the ribbon cables and connectors on the A and C boards. Unplug the TV and disconnect connector SC20/SN20 on the SC/SN board. Measure

the resistance between chassis ground and pin 30 of connector SC20/SN20. (P5V: There is a test pin).

No Is there a short circuit ?

Start Here

Replace the A board

Replace the SC/SN board

Slide 21

A42/50:SN55/60/65:SC

6 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

SSSS

AA

SCSC

SUSU

SDSD

SS33

SC20

A33PP

A20

Make sure theseconnectors areproperly seated

SC20/SN20

P5V SRV P5VSRV P5V

Page 22: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Troubleshooting 7 Blinks (SOS 7) (TC-P**S60, P**ST60)A 7 blinks shutdown can be caused by a failure of any or a combination of the following boards:

SU/SD, SC, A, or the Panel. Is also possible for the SS board to cause 7 blinks shutdown on this model.

Note: This page indicates the order in which these boards are likely to fail. This information alone is not enough to diagnose which board is defective. To determine the cause of a 7 blinks failure, follow the troubleshooting procedure on the following pages.

Slide 22

AASCSC

SUSU

SDSD

1 2 3Order of Failure

SSMost Likely.“SU or SD”

2nd most common.

“SC”

Possibly, but not

common“A”

Likely, “SS”

Page 23: Blinking Code and “No Power” Troubleshooting …service.panasonic.ca/viewing/NA/TC-P2013TI/TG/ITD1302912...Model No.TC-P2013TI Blinking Code and “No Power ” Ver. 1.0 Troubleshooting

Is the power LED blinking 7

or 8 times?8 Times7 Times

(#Only 42/50S60 is through to 7 times direction)Check the wires between connector P2 on the P board and SC2 on the SC board. Make sure they are properly seated. If the problem persists, unplug the TV and remove connector SS11 from the SS board. Plug-in the TV and turn it on.

Start Here

Is the power LED blinking 7

or 8 times?7 Times8 Times

Unplug the TV and reconnect SS11. Remove SC20(SN20) from the SC(SN) board. Plug-in the TV and turn it on.

Except 42 inch:Unplug the TV and reconnect SC20. Follow VFO and VF5V resistance test on the next page

Replace the SS board

Replace the A board

Continue on the next page

Slide 23

Only 42 inch:Replace the

SN board

Troubleshooting 7 Blinks Failure (TC-P**S60, P**ST60)

A/PanelSSSC (SN)SU (SN)

SD (SN)

7 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code (1 of 4)

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VFG(screw)

VF5V SRV VF5VSRV VF5V

VFO SRV VFOSRV VFO

Troubleshooting 7 Blinks Failure (VFO/VF5V Resistance Check)From the previous page

Using any of the VFG screws (Floating ground screws) on the SU or SD board as ground, measure the resistance of both test points:VF5V (SRV – VF5V) and VFO (SRV – VFO) on the SU board. (See the picture below.)

YesNo Is there a short

circuit?

See the picture “A” on the next slide and:

• Remove the 2 or 4 VFG screws from the SU and SD boards.

• Unplug SC41, SC42, and SC46 from the SC board.

• Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board.

• Plug in the TV and turn it on.

A - Continue on the next

slide

YesNo Does the TV shut down

with 7 blinks?

Replace both the SU and SD boards

Replace the SC board.

(2 of 4)

Slide 24

VFO

VF5V

VFG

SCSC

SUSU

SDSD

SC41SU41

SC42SD42

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From the previous page

Slide 25

B - Continue on the next

slide

A – From the previous slide

Unplug SU41 on the SU board and perform the same resistance test.

Yes

No

Is there a short

circuit?

Reconnect SU41 on the SU board and disconnect SD42 on the SD board.

Perform the same resistance test.

YesNo Is there a short

circuit?

Replace both the SC and SD boards

Replace the SC board.

See the picture “A” on the left side and:• Remove the 2 or 4 VFG screws from

the SU and SD boards.

• Unplug SC41, SC42, and SC46 from the SC board.

• Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board.

• Plug in the TV and turn it on.

YesNo Does the TV shut down

with 7 blinks?

Replace the SD board.

With SU41 unplugged, use the VFG ground and measure the resistance of both VF5V (SRV –VF5V) and VFO (SRV – VFO) on the SD board.

YesNo Is there a short

circuit?

Replace the SU board.

(3 of 4)

SD42

VF5V SRV VF5VSRV VF5V

VFO SRV VFOSRV VFO VFG

(screw)

SCSC

SUSU

SDSD

SU41

SD42

VFG(screw)

SD46

VFG(screw)

SC50JUMPER

AA

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From the previous page

Slide 26

YesNo Does the TV shut down

with 7 blinks?

B – From the previous slide

See the picture “A” on the previous slide and:• Remove the 2 or 4 VFG screws from the SU and SD

boards.

• UnplugSC41, SC42, and SC46 from the SC board.

• Install the SC50 Jig (TZSC09187)or just jump pins 1 and 2 of connector SC50 on the SC board.

• Plug in the TV and turn it on.

Replace the SU and SD

boards.

Replace the SC, SU, and SD boards

Unplug SD42 from the SD board and perform the same resistance test.

YesNo Is there a short

circuit?

Replace the SC and SU

boards.

(4 of 4)

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Troubleshooting 8 Blinks Failure (TC-P42/50S60)

Check all the cables between the SS board (SS53 ,SS55) and the panel. Make sure they are properly seated in the connectors. Unplug

the TV. Check for continuity between pins 1 and 2 of connectors SS53 ,SS55 on the PSS board. Do not plug in the TV.

Start Here

YesNo Is continuity OK in all the connectors?

Replace the PSS board

Check connections between the PSS board and the panel. If ok, then replace the panel

Slide 27

APSS8 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

SS53,55

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Yes

Check all the cables between the SS board (SS52 ~SS57) and the panel. Make sure they are properly seated in the connectors.

Unplug the TV and disconnect SS33 on the SS board. Plug in the TV and turn it on.

No Does the TV turn on and

stay on?

Start Here

YesNo Is continuity OK in all the connectors?

Replace the SS board

Check connections between the SS board and the panel. If

ok, then replace the panel

Unplug the TV. Check for continuity between pins 1 and 2 of connectors

SS52 ~SS57on the SS board. Do not plug in the TV.

Replace the A board

ASS8 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

Troubleshooting 8 Blinks Failure (TC-P55/60/65S60, P**ST60)

Slide 28

SS52-57

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Troubleshooting 10 Blinks Failure (TC-P**S60, P**ST60)

APSSSC10 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptomBlink Code

TC-P**S60

Replace the A board

Start Here

TC-P**ST60Start Here

Yes

Unplug the TV. Measure the resistance between chassis ground and pin

12(P15V) of connector P6 on P board.

No Is there a short circuit ?

Replace the A board

Disconnect the SC20 connector on SC board and measure the

same resistance test.

YesNo Is there a short circuit ?

Replace the SC board

Disconnect the also SS33 connector on SS board and

measure the same resistance test.

YesNo Is there a short circuit ?

Replace the SS board

Replace the P board

Slide 29

<P**ST60>

1.Panel_Main_On2.S13.S04.STB5V_ON5.STB5V6.F_STBY_ON7.GND8.GND9.F15V10.F15V11.GND12.15Vc(P15V)13.GND14.15Vs(S15V)

P6

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Troubleshooting 12 Blinks Failure (TC-P**S60, P**ST60)

Yes

Unplug the TV and remove connector A12 from the A board. Plug in the TV and turn it on.

No Is the TV still shutting down with 12 blinks?

Start Here

Disconnect the speakers/woofer one at a time to determine which

one is bad.

Replace the A board

Slide 30

Speaker/Subwoofer

A12 Blinks

No.4No.3No.2No.1

List of boards likely to cause this symptom.Blink Code

A12

AA

PP

SpeakersConnectors

( P55ST60 )

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<42/50S60>

<55/60/65S60>

Is there a short circuit of the STB5V or

F15V ?

YesNo

Replace the P(55/60/65inch)/PSS(42/50inch)

board

Replace the

A board

Troubleshooting No Power/Dead Unit (Power LED is Off) (TC-P**S60)

Start Here

Make sure the connectors on the P board are properly seated. Unplug the TV and disconnect connector A6(55/60/65inch) / A6A(42/50inch) on the A board. Measure the resistance between chassis ground and pin 10(STB5V) and pin 5(F15V) of connector A6 / pin 22(STB5V) and pin 3(F15V) of connector A6A on the A board. (See the picture below for connectors’ location.)

Slide 31

AA

A6A

A6

AA

1.15Vs(S15V)2.GND3.15Vc(P15V)4.GND5.F15V6.F15V7.GND8.GND9.FSTBY_ON10.STB5V11.STBY5V_SW12.S013.S114.Panel_Main_On

A6

1.15Vs(S15V)2.15Vc(P15V)3.F_STBY(F15V)4.F_STBY(F15V)5.GND6.F_STBY_ON7.GND8.SOS4 (GND)9.STBY5V_SW10.S011.KEY POWER12.S113.KEYSCAN14.Panel_Main_On15.GND16.GND17UML18.GND19.UMH20.UEH21.SOS822.STB5V23.P5V

A6A

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Is there a short circuit of the STB5V or F15V ?

YesNo

Is there5V present constantly

when TV is plugged in ?

Connect A6 connector. Place your volt-meter on pin 10 of connector A6.

Plug in the TV.

YesNo

Is the TV turning On ?

Replacethe K board

YesNO

Unplug the TV and disconnect A1 on the A board. Plug in the TV and press the power switch on the TV (Not the remote control).

Replacethe A board

Replacethe A board

Start Here

ReplaceThe P board.

(Check the AC Cord)

Make sure the connectors on the P board are properly seated. Unplug the TV and disconnect connector A6 on the A board. Measure the resistance between chassis ground and pin 10(STB5V) and pin 5(F15V) of connector A6 on the A board. (See the picture below for connectors’ location.)

Troubleshooting No Power/Dead Unit (Power LED is Off) (TC-P**ST60)

Slide 32

<P**ST60>

A6

AA

1.15Vs(S15V)2.GND3.15Vc(P15V)4.GND5.F15V6.F15V7.GND8.GND9.FSTBY_ON10.STB5V11.STBY5V_SW12.S013.S114.Panel_Main_On

A6

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---

6 blinks (after 11 sec.)

The TV stays on with black screen.

Result(TC-P42/50S60)

7 blinks

6 blinks (after 11 sec.)

The TV stays on with black screen.

Result(TC-P55/60/65S60)

8 blinksAny combination of C21(A31), C31(A32), C10(C20), C18(C28)

The TV stays on with black screen.

C25(P35)

7 blinksAny connection between SC, SU and SD

Result(TC-P50/55ST60)

Removal connector

8 blinks6 blinks (after 11 sec.)6 blinks (after 11 sec.)SC20(SN20)

SC2(SN2)

6 blinks (after 11 sec.)6 blinks (after 11 sec.)---SS33SC20SC2

8 blinks6 blinks (after 11 sec.)---SS11SC20SC2

6 blinks (after 11 sec.)6 blinks (after 11 sec.)---SS33SC20

---

---

---

---

6 blinks (after 11 sec.)

7 blinks

Result(TC-P42/50S60)

6 blinks (after 11 sec.)

The TV stays on with black screen.

The TV stays on with black screen.

8 blinks

6 blinks (after 11 sec.)

7 blinks

Result(TC-P55/60/65S60)

The TV stays on with black screen.

SS33

8 blinksSS11

8 blinks SC20(SN20)

7 blinksSC2 (SN2)

2 BlinksSS33SS11SC20SC2

The TV stays on with black screen.

SS33SS11

Result(TC-P50/55ST60)SS board connectorSC board connector

Removal connector

Behavior Comparison Between 2013 Models When Connectors are Removed.

Slide 33

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Behavior Comparison Between 2012 and 2013 Models When the TV Fail with Shorted Vsus, Vda, or P15V

Slide 34

Fast 3 blinks

8 Blinks

7 Blinks

55/60/65S60

Fast 3 Blinks

No SOS. The TV stays on with black screen.

7 Blinks

ST50

The TV does not turn on.The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

Fast 3 Blinks

UT50

2012

2 blinks

Fast 3 blinks

42/50S60

2013

The TV does not turn on.The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

8 Blinks

7 Blinks

GT50

TBDTBD10 BlinksP15

TBDTBD8 BlinksVda

TBDTBD7 BlinksVsus

Shorted

X60VT60/ZT60ST60Series

Year

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Video/Lines Troubleshooting

Slide 35

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Troubleshooting Picture Distortions

Slide 36

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Troubleshooting Picture Distortions

Slide 37

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Troubleshooting Horizontal Line Problem

SS,SS2SS,SS2

SUSUPDP panel

SCSC

Scan Drive:Pulse timing is shifted each horizontal electrode.

・・・

・・・

・・・

SCAN

DRIVE

IC

1 line abnormal

SDSD

Sustain Drive:All the lines are same waveform.All the lines are connected mutually.

SS board doesn't cause horizontal lines problems. All the electrodes on SS board are common.

If horizontal line is showed, it is possible that defect of one pin of scan drive IC or failure of connection to the panel or damage of electrode on the panel.

When FFC is damaged, it is needed to replace the panel The FFC is bonded to the panel directly.

Slide 38

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Test Patterns

Slide 39

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Defective Panel Drive IC

Slide 40

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Slide 41

Update HistoryUpdate HistoryUpdate HistoryUpdate History

First ReleaseFeb.2013

Update explanationVer.Issue date