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Blindspots Supplemental Material
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CHI 2013 SDC SUPPLEMENTAL MATERIAL
BLINDSPOTSwesley lauka, ben mullins & phillip tularak
Growing Student Perspectives Through Self-Directed Exposure
RESEARCH
DESIGN EVOLUTION
EVALUATION
SOLUTION
RESEARCH
DESIGN EVOLUTION
EVALUATION
SOLUTION
how do people change perspectives?PROBLEM INVESTIGATION
factors of influence
how do you influence perspectives?PROBLEM INVESTIGATION
building a shared perspective
USER RESEARCH STORY ELICITATIONS
“There's a whole world of really interesting careers out there that you just don't learn about unless you're in the right place at the right time.”
“Don't pick a major pick a job. Plan out what it takes to do a job, and what you need to do to get there.”
“A lack of knowledge about the culture of a field can lead to regrets once one is in it. ”
USER RESEARCH FIRST-GENERATION INTERVIEWS
“Only after I was in college while did I realize I could have a secure future doing what I wanted to do.”
“I wish I had had more people telling me what I needed to be thinking about earlier.”
“I would not have ended up in the same place if I had not moved to a larger high school with more programs. ”
RESEARCH
DESIGN EVOLUTION
EVALUATION
SOLUTION
framing the design spaceDESIGN EVOLUTION
different problems for the professional and the student
mapping out the student journey
what about alternative career paths?
promoting wanderingDESIGN EVOLUTION
drawing inspiration from systems with similar behavior patterns
defining the elements of a successful student journey
brainstorming the user flowDESIGN EVOLUTION
what does it mean to navigate between stories? what is the value?
examining alternativesDESIGN EVOLUTION
filling in concepts one has read abouton a “life” map
different ways of visualizing the path one takes through stories
thinking of story navigation in termsof moving through them at different speeds
Integrating over LinkedIn, request further contact with the author
A story supplied by an alumni or professional
Simple, non-objective, response question
non-valuative response options
Discussion around the story
story layout ( early draft )DESIGN EVOLUTION
paper prototypingDESIGN EVOLUTION
RESEARCH
DESIGN EVOLUTION
EVALUATION
SOLUTION
TESTING THE SYSTEM PROTOTYPE IN ACTION
“I didnʼt know what left would do but assumed it would change direction ”
The user thought the stories were interesting and useful and liked that you could explore the area
“Awesome to connect with them, cool that there are comments - neat for following a question”
TESTING THE SYSTEM PROTOTYPE IN ACTION
“This type of evidence is extremely valuable” [ liked hearing the voice of the author ]
The user said they would be hesitant to click connect if they didnʼt know them, but would be more inclined if the author was an alumni.
“this is pretty depressing, but thatʼs alright. ”
iterating on feedbackEVALUATION
improving the directional metaphor
providing the user with more control
RESEARCH
DESIGN EVOLUTION
EVALUATION
SOLUTION
ACCESS AS
CONSUMER
ACCESS AS
CONTRIBUTOR
1
2
3
4
58
7
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9
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11
89
1
2
5
1
2
3 4
6
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ENTER SEARCH QUERY
LANDING PAGE MY FAVORITES
LANDING PAGE MY DASHBOARD MY NOTIFICATIONS STORY SUBMISSION VIEW POST SUBMISSION VIEW
MY PROFESSIONAL EXPERIENCES
STORY VIEW
STORY VIEWMY STORY PATH
1. List of randomly selected stories
2. Keyword search for stories
3. Navigate to My Story Path
4. Navigate to My Favorites
5. List of favorited stories
6. Title of past viewed story
7. List of related stories
8. Connect with the story’s author
9. Add the story to My Favorites
1. Show the next story by choosing left turn or right turn, determining the degree of relatedness
2. Leave a comment on the story
1. Navigate to My Dashboard
2. Browse random story
3. Navigate to My Notifications
4. Submit a new story
5. List of submitted stories
6. Requests to Connect
7. New comments on submitted stories
9. Submit story 10. View submitted story
11. Return to My Experiences
8. List of declared work experiences from which one could write a story (pulled from LinkedIn profile)
AFTER TYPING, SUBMIT
VIEW LINKEDIN MAIL
SHOW NEW STORY
FAVORITE STORY
SEND CONTACT REQUEST
ADD COMMENT
CHOOSE STORY
SELECT DIRECTION
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Comments ADD COMMENT
I wish I had known that once you get into finance it's almost impossible to get out. When you submit your resume to companies in other industries, they have no interest in speaking with you because you 1) aren't involved in enough team-work, 2) are assumed to be a non-creative type, 3) won't fit with a less struc-tured environment. My education prepared me for NOTHING that I did since I was hired in a professional setting.
I wish I had known that it was more important to network than to learn, be-cause people who "knew people" have ended up in more desirable positions than the very intelligent, funny, and witty people I've known. Life isn't fair and anything you get in life depends on meeting with people face-to-face and having them say "I like you and I'm going to take a chance on you." If you don't force yourself into the lives of people you want to work with, you're never going to get what you want in life. You need an education to be considered, but your educa-tion is not what gets you hired.
Once a Banker, Always a Banker CONNECT
MAKE A
LEFT TURNMAKE A
RIGHT TURN
HOME FAVORITES MY PATH
BLINDSPOTSBACK
Lorem ipsum dolor sit amet!
litora torquent per conubia nostra, per inceptos himenaeos. Nulla feugiat blandit feugiat. Vivamus porta nulla id massa po
Nulla feugiat blandit feugiat. Vivamus porta nulla id massa po
ipsum ipsum.
Comments ADD COMMENT
I wish I had known that once you get into finance it's almost impossible to get out. When you submit your resume to companies in other industries, they have no interest in speaking with you because you 1) aren't involved in enough team-work, 2) are assumed to be a non-creative type, 3) won't fit with a less struc-tured environment. My education prepared me for NOTHING that I did since I was hired in a professional setting.
I wish I had known that it was more important to network than to learn, be-cause people who "knew people" have ended up in more desirable positions than the very intelligent, funny, and witty people I've known. Life isn't fair and anything you get in life depends on meeting with people face-to-face and having them say "I like you and I'm going to take a chance on you." If you don't force yourself into the lives of people you want to work with, you're never going to get what you want in life. You need an education to be considered, but your educa-tion is not what gets you hired.
Once a Banker, Always a Banker CONNECT
The Psychology of Building Supermarkets
Stumbling Into a Career
What in the World is Philigranology?
MAKE A
LEFT TURNMAKE A
RIGHT TURN
HOME FAVORITES MY PATH
BLINDSPOTSBACK
We would like to thank our advisor, Professor Sarita Yardi for her continued feedback and guidance. We would also like to thank Professors Eytan Adar and Mark Newman, and the entire School of Information community, especially Nikki Roda and Gierad Laput.
acknowledgements