bizhubC451_C550_C650FieldSvc

SERVICE MANUAL

FIELD SERVICE

This service manual is designed for machine with firmware card ver. J8 and onward.

2008.06 Ver. 8.0

FIELD SERVICE TOTAL CONTENTSSAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1 IMPORTANT NOTICE ................................................................................................S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1 SAFETY WARNINGS .................................................................................................S-2 WARNING INDICATIONS ON THE MACHINE ........................................................S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-21 Composition of the service manual ................................................................................. C-1 Notation of the service manual ....................................................................................... C-2

bizhub C650/C550/C451 Main bodyOutline ............................................................................................................................ 1 Maintenance ................................................................................................................. 15 Adjustment/Setting...................................................................................................... 279 Troubleshooting........................................................................................................... 577 Appendix ..................................................................................................................... 735

Standard controllerOutline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Troubleshooting............................................................................................................. 37

i-Option LK-101/102/103Outline ............................................................................................................................ 1 Adjustment/Setting.......................................................................................................... 3 Troubleshooting............................................................................................................. 21

DF-611/610Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 5 Adjustment/Setting........................................................................................................ 27 Troubleshooting............................................................................................................. 53

LU-301Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 31 Troubleshooting............................................................................................................. 39

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ZU-603Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 7 Adjustment/Setting ....................................................................................................... 29 Troubleshooting ............................................................................................................ 45

FS-517/518/608Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 5 Adjustment/Setting ....................................................................................................... 53 Troubleshooting .......................................................................................................... 105

PI-503Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 17 Troubleshooting ............................................................................................................ 27

PK-512/513Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ......................................................................................................... 9 Troubleshooting ............................................................................................................ 17

FS-519/PK-510/OT-602Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 7 Adjustment/Setting ....................................................................................................... 53 Troubleshooting ............................................................................................................ 67

MT-502Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ......................................................................................................... 7 Troubleshooting ............................................................................................................ 11

SD-505Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 25 Troubleshooting ............................................................................................................ 37

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JS-504Outline ............................................................................................................................ 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 15 Troubleshooting............................................................................................................. 19

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SAFETY AND IMPORTANT WARNING ITEMS

SAFETY AND IMPORTANT WARNING ITEMSRead carefully the safety and important warning items described below to understand them before doing service work.

IMPORTANT NOTICEBecause of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate. The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended. Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this service manual also for future service.

DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTIONIn this Service Manual, each of three expressions DANGER, WARNING, and CAUTION is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care. DANGER: Action having a high possibility of suffering death or serious injury WARNING: Action having a possibility of suffering death or serious injury CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage Symbols used for safety and important warning items are defined as follows:

:Precaution when servicing the product. :Prohibition when servicing the product. :Direction when servicing the product.

General precaution General prohibition General instruction

Electric hazard High temperature

Do not touch with wet hand Unplug

Do not disassemble Ground/Earth

S-1


SAFETY WARNINGS[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.

Prohibited Actions DANGER Using any cables or power cord not specified by KMBT.

Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury. Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object. Disabling relay functions (such as wedging paper between relay contacts)

Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury. Making any modification to the product unless instructed by KMBT Using parts not specified by KMBT

S-2


[2] POWER PLUG SELECTIONIn some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

Power Cord Set or Power Plug WARNING Use power supply cord set which meets the following criteria: - provided with a plug having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - provided with three-conductor cable having enough current capacity, and - the cord set meets regulatory requirements for the area. Use of inadequate cord set leads to fire or electric shock. Attach power plug which meets the following criteria: - having configuration intended for the connection to wall outlet appropriate for the product's rated voltage and current, and - the plug has pin/terminal(s) for grounding, and - meets regulatory requirements for the area. Use of inadequate cord set leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. Conductors in the power cable must be connected to terminals of the plug according to the following order: Black or Brown:L (line) White or Light Blue:N (neutral) Green/Yellow:PE (earth) Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

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S-3


[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICEKONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks. 1. Power Supply

Connection to Power Supply WARNING Check that mains voltage is as specified. Connection to wrong voltage supply may result in fire or electric shock. Connect power plug directly into wall outlet having same configuration as the plug. Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock. If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation. Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption. If excessive current flows in the wall outlet, fire may result. If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet. If excessive current flows in the wall outlet, fire may result. Make sure the power cord is plugged in the wall outlet securely. Contact problems may lead to increased resistance, overheating, and the risk of fire. Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet.

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S-4


Power Plug and Cord WARNING When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly. If the power cord (inlet type) is not connected to the product securely, a contact problem may lead to increased resistance, overheating, and risk of fire. Check whether the power cord is not stepped on or pinched by a table and so on. Overheating may occur there, leading to a risk of fire.

Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock. Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.

Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. Do not insert the power plug into the wall outlet with a wet hand. The risk of electric shock exists. When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock.

S-5


Wiring WARNING Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists.

When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result. 2. Installation Requirements

Prohibited Installation Places WARNING Do not place the product near flammable materials or volatile materials that may catch fire. A risk of fire exists. Do not place the product in a place exposed to water such as rain. A risk of fire and electric shock exists.

When not Using the Product for a long time WARNING When the product is not used over an extended period of time (holidays, etc.), switch it off and unplug the power cord. Dust collected around the power plug and outlet may cause fire.

S-6


Ventilation CAUTION The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b. When taking a lot of copies c. When using multiple products at the same time

Stability CAUTION Be sure to lock the caster stoppers. In the case of an earthquake and so on, the product may slide, leading to a injury.

Inspection before Servicing CAUTION Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the documentation. If the prescribed procedure or tool is not used, the product may break and a risk of injury or fire exists. Before conducting an inspection, be sure to disconnect the power plugs from the product and options. When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists. The area around the fixing unit is hot. You may get burnt.

S-7


Work Performed with the Product Powered On WARNING Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury. Take every care when servicing with the external cover detached. High-voltage exists around the drum unit. A risk of electric shock exists.

Safety Checkpoints WARNING Check the exterior and frame for edges, burrs, and other damage. The user or CE may be injured. Do not allow any metal parts such as clips, staples, and screws to fall into the product. They can short internal circuits and cause electric shock or fire. Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire. Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona unit. Current can leak, leading to a risk of product trouble or fire. Check high-voltage cables and sheaths for any damage. Current can leak, leading to a risk of electric shock or fire.

S-8


Safety Checkpoints WARNING Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mounting position. The laser light can enter your eye, leading to a risk of loss of eyesight. When replacing a lithium battery, replace it with a new lithium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion. After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installation state. A risk of fire exists. Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam). Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts. Current can leak, leading to a risk of electric shock or fire.

S-9


Safety Checkpoints WARNING Make sure that all screws, components, wiring, connectors, etc. that were removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.

Handling of Consumables WARNING Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician. Never throw the used cartridge and toner into fire. You may be burned due to dust explosion.

Handling of Service Materials CAUTION Unplug the power cord from the wall outlet. Drum cleaner (isopropyl alcohol) and roller cleaner (acetone-based) are highly flammable and must be handled with care. A risk of fire exists. Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated. A risk of fire exists.

S-10


Handling of Service Materials CAUTION Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. When using any solvent, ventilate the room well. Breathing large quantities of organic solvents can lead to discomfort.

S-11


[4] Used Batteries PrecautionsALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. France ATTENTION Il y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou dun type quivalent recommand par le constructeur. Mettre au rebut les batteries usages conformment aux instructions du fabricant. Denmark ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. Finland, Sweden VAROlTUS Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. VARNING Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. Norway ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.

S-12


[5] Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.

5.1

Internal Laser Radiationsemiconductor laser Maximum power of the laser diode 30 mW bizhub C650 bizhub C550/C451 15.2 W 12.9 W 775-800 nm

Maximum average radiation power (*) Wavelength *at laser aperture of the Print Head Unit

This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit. The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.

Laser Aperture of the Print Head Unit

A00JP0C501DA

S-13

SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation. The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States..

CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength All Areas CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength Denmark ADVARSEL Usynlig laserstrling ved bning, nr sikkerhedsafbrydere er ude af funktion. Undg udsttelse for strling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene. halvlederlaser Laserdiodens hjeste styrke blgelngden 30 mW 775-800 nm 30 mW 775-800 nm 30 mW 775-800 nm

S-14

SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen kyttminen muulla kuin tss kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. puolijohdelaser Laserdiodin suurin teho aallonpituus 30 mW 775-800 nm

VARNING! Om apparaten anvnds p annat stt n i denna bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. halvledarlaser Den maximala effekten fr laserdioden vglngden 30 mW 775-800 nm

VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttomlle lasersteilylle. l katso steeseen.

VARNING! Osynlig laserstrining nr denna del r ppnad och sprren r urkopplad. Betrakta ej strien. Norway ADVERSEL Dersom apparatet brukes p annen mte enn spesifisert i denne bruksanvisning, kan brukeren utsettes fr unsynlig laserstrlning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode blgelengde 30 mW 775-800 nm

S-15


5.2

Laser Safety Label

A laser safety label is attached to the inside of the machine as shown below.

* Only for the U.S.A.

A00JP0E507DA

5.3

Laser Caution Label

A laser caution label is attached to the outside of the machine as shown below.

A00JP0C503DA

S-16


5.4

PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT

When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF. If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles. A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the users premises. The Print head is not to be disassembled or adjusted in the field. Replace the unit or Assembly including the control board. Therefore, remove the laser diode, and do not perform control board trimmer adjustment.

S-17


WARNING INDICATIONS ON THE MACHINECaution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

WARNINGDo not burn used toner cartridges. Toner expelled from the fire is dangerous.

CAUTIONThe area around the fusing unit is extremely hot. Touching any part other than those indicated may result in burns.

WARNINGDo not position the used waste toner box so that it is standing on end or tilted, otherwise toner may spill.

WARNINGDo not burn used Imaging Units. Toner expelled from the fire is dangerous.

S-18


High voltageThis area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.


A00JP0E509DA

S-19



High voltageThis area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.A00JP0E510DA

CAUTION: You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.

S-20

MEASURES TO TAKE IN CASE OF AN ACCIDENT

MEASURES TO TAKE IN CASE OF AN ACCIDENT1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evaluation must be carried out quickly and KMBT must be notified. 3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT. 4. For reports and measures concerning serious accidents, follow the regulations specified by every distributor.

S-21

MEASURES TO TAKE IN CASE OF AN ACCIDENT

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S-22

Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part. Field Service section gives, as information required by the CE at the site (or at the customers premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information. The basic configuration of each section is as follows. However some options may not be applied to the following configuration. OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system

OUTLINE: MAINTENANCE: Explanation of system configuration, and product specifications Explanation of service schedule, maintenance steps, service tools, removal/reinstallation methods of major parts, and firmware version up method etc. ADJUSTMENT/SETTING: TROUBLESHOOTING: APPENDIX: Explanation of utility mode, service mode, and mechanical adjustment etc. Explanation of lists of jam codes and error codes, and their countermeasures etc. Parts layout drawings, connector layout drawings, timing chart, overall layout drawing are attached.

C-1

Notation of the service manualA. Product name In this manual, each of the products is described as follows: (1) bizhub C650/C550/C451: (2) Microsoft Windows 98: Microsoft Windows Me: Microsoft Windows NT 4.0: Microsoft Windows 2000: Microsoft Windows XP: Microsoft Windows Vista: Main body Windows 98 Windows Me Windows NT 4.0 or Windows NT Windows 2000 Windows XP Windows Vista Windows 98/Me Windows NT 4.0/2000 Windows NT/2000/XP/Vista Windows 98/Me/ NT/2000/XP/Vista

When the description is made in combination of the OSs mentioned above:

B. Brand name The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.

C. Feeding direction When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding. Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on the paper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not be added to the paper size. Paper size A4 A3 Feeding direction Long edge feeding Short edge feeding Short edge feeding Notation A4 A4S A3

C-2

SERVICE MANUAL

FIELD SERVICE

2008.06 Ver. 8.0

Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required. Revision mark: To indicate clearly a specific section revised within text, 1 is shown at the left margin of the corresponding revised section. The number inside 1 represents the number of times the revision has been made. To indicate clearly a specific page that contains a revision or revisions, the page number appearing at the left or right bottom of the specific page is marked with 1 . The number inside 1 represents the number of times the revision has been made. NOTE Revision marks shown in a page are restricted only to the latest ones with the old ones deleted. When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted. When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.2010/05 2009/10 2009/10 2009/04 2008/10 2008/08 2008/06 2008/05 2008/03 2008/01 2007/08 2007/05 2007/04 2007/02 Date 8.06 8.05 8.04 8.03 8.02 8.01 8.0 7.0 6.0 5.0 4.0 3.0 2.0 1.0 Service manual Ver. Error correction Description addition of trouble shooting. Error corrections (FS-519/PK-515/OT-602) Description addition of the Internet ISW does not work when i-Option is installed Description addition of bozhib C451 system configuration. Description addition of trouble shooting. Description addition of function enhanced version

7 6 5 4 3 2 1 Revision mark

4 firmware (Card Ver. J8) Description addition of optional finisher FS-518/ Error corrections Description addition of optional Z-folding unit ZU603 Description addition of function enhanced version 3 firmware (Card Ver. 88)/Error corrections Description addition of function enhanced version 2 firmware/Error corrections Description addition of bizhub C650/ Error corrections Description addition of bizhub C451/ Error corrections Issue of the first edition Descriptions of revision

Field Service Ver. 8.0 Jun. 2008

CONTENTS bizhub C650/C550/C451 Main body Outline1. 1.1 1.2 1.3 2. System configuration............................................................................................... 1 C650 ..................................................................................................................... 1 C550 ..................................................................................................................... 3 C451 ..................................................................................................................... 5 Product specifications ............................................................................................. 7

Maintenance3. 3.1 Periodical check .................................................................................................... 15 Maintenance items.............................................................................................. 15 Main body ................................................................................................... 15 DF-610/DF-611 ........................................................................................... 16 LU-301 ........................................................................................................ 17 ZU-603 ........................................................................................................ 17 FS-517/518/608 .......................................................................................... 18Adjustment / Setting Appendix Troubleshooting Maintenance

3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.1.7 3.1.8 3.1.9 3.2 3.2.1 3.2.2 3.2.3 3.3 3.3.1 3.3.2 3.4 3.4.1 3.4.2 3.4.3 3.5

PK-512/513 ................................................................................................. 19 PI-503 ......................................................................................................... 19 FS-519 ........................................................................................................ 20 JS-504......................................................................................................... 20 CMS corresponding parts ........................................................................... 21 CMS corresponding parts list...................................................................... 21 Replacing CMS corresponding parts as a set............................................. 21 Replacement parts...................................................................................... 22 Cleaning parts............................................................................................. 24 Life value of consumables and parts........................................................... 26 Conditions for life specifications values....................................................... 27 Control causing inhibited printing for one part when an inhibited-printing event occurs in another part........................................................................ 27 Cleaning of the electrostatic charger wire Y/M/C ........................................ 28 Cleaning of the PH window Y/M/C/K........................................................... 28

CMS corresponding parts................................................................................... 21

Maintenance parts .............................................................................................. 22

Concept of parts life............................................................................................ 26

Maintenance procedure (periodical check parts)................................................ 28

3.5.1 3.5.2

i

Outline

bizhub C650/C550/C451

Field Service Ver. 8.0 Jun. 2008bizhub C650/C550/C451

3.5.3 3.5.4 3.5.5 3.5.6 3.5.7 3.5.8 3.5.9 3.5.10

Cleaning of the timing roller ........................................................................ 29 Cleaning of the paper dust remover............................................................ 30 Cleaning of the area around the waste toner collecting port ...................... 31 Cleaning of the duplex transport rollers ...................................................... 31 Replacing the tray 1 feed roller/tray 1 pick-up roller.................................... 32 Replacing the tray 1 separation roller assy................................................. 34 Replacing the tray 2 feed roller/tray 2 pick-up roller.................................... 35 Replacing the tray 2 separation roller assy................................................. 38 Replacing the tray 3 feed roller/tray 3 pick-up roller.................................... 39 Replacing the tray 3 separation roller ......................................................... 40 Replacing the tray 4 feed roller/tray 4 pick-up roller.................................... 42 Replacing the tray 4 separation roller ......................................................... 43 Replacing the manual bypass tray feed roller/manual bypass tray pick-up roller............................................................................................................ 45 Replacing the manual bypass tray separation roller assy........................... 47 Replacing the waste toner box.................................................................... 48 Replacing the imaging unit ......................................................................... 49 Replacing the ozone filter ........................................................................... 52 Replacing the color toner filter .................................................................... 53 Replacing the toner cartridge ..................................................................... 53 Replacing the transfer belt unit ................................................................... 55 Replacing the transfer roller unit ................................................................. 59 Replacing the fusing unit ............................................................................ 60

Outline

3.5.11 3.5.12 3.5.13 3.5.14 3.5.15

Maintenance

3.5.16 3.5.17 3.5.18 3.5.19 3.5.20

Adjustment / Setting

3.5.21 3.5.22 3.5.23 3.5.24 4. 4.1 4.2 4.3

Service tool ........................................................................................................... 62 Service material list ............................................................................................ 62 CE tool list .......................................................................................................... 62 Copy materials ................................................................................................... 63 Imaging unit single parts (IU)...................................................................... 63 Toner cartridge single parts (T/C) ............................................................... 63 Waste toner box.......................................................................................... 64 Maintenance kit........................................................................................... 64

Troubleshooting

4.3.1 4.3.2 4.3.3 4.3.4 5. 5.1 5.2

Firmware upgrade................................................................................................. 65 Outline ................................................................................................................ 65 Notes about firmware rewrite ............................................................................. 65 Types of firmware........................................................................................ 65 Rewrite to/from a function enhanced version of firmware........................... 65 Service environment ................................................................................... 71

Appendix

5.2.1 5.2.2 5.3 5.3.1

Preparations for firmware rewriting by Windows Command Prompt .................. 71

ii

Field Service Ver. 8.0 Jun. 2008 5.3.2 5.4 5.4.1 5.4.2 5.4.3 5.4.4 5.4.5 5.4.6 5.4.7 5.4.8 5.5 5.5.1 5.5.2 5.6 5.6.1 5.6.2 5.6.3 5.6.4 5.6.5 6. 6.1 6.2 Writing into the compact flash..................................................................... 71 Correspond model ...................................................................................... 74 Function outline........................................................................................... 74 System environment ................................................................................... 74 Installation of software ................................................................................ 75 Update of software ...................................................................................... 77 Screen......................................................................................................... 78 Details of each function............................................................................... 80 How to write firmware data ......................................................................... 82 Updating method......................................................................................... 87 Action when data transfer fails .................................................................... 90 Outline......................................................................................................... 91 Service environment ................................................................................... 91 Preparations for firmware rewriting ............................................................. 91 Firmware rewriting ...................................................................................... 94 Error code list for the Internet ISW.............................................................. 96Adjustment / Setting Appendix Troubleshooting Maintenance Outline bizhub C650/C550/C451

Preparations for firmware rewriting by Firmware Imaging Toolkit 2006 .............. 74

Firmware rewriting by compact flash .................................................................. 87

Updating the firmware with the Internet ISW ...................................................... 91

Other ..................................................................................................................... 99 Disassembly/adjustment prohibited items .......................................................... 99 Disassembly/assembly/cleaning list (other parts)............................................. 100 Disassembly/assembly parts list ............................................................... 100 Cleaning parts list ..................................................................................... 104 Need lubrication parts list ......................................................................... 104 Upper front door ........................................................................................ 105 Lower front door ........................................................................................ 106 Upper front cover /1 .................................................................................. 108 Upper front cover /2 .................................................................................. 108 Right front cover........................................................................................ 109 Lower front cover ...................................................................................... 110 Upper left cover......................................................................................... 111 Lower left cover ......................................................................................... 111 Rear left cover........................................................................................... 112 Paper exit rear cover ................................................................................. 112 IR rear cover, IR right cover, IR upper rear cover /1, IR upper rear cover /2 .................................................................................................................. 113

6.2.1 6.2.2 6.2.3 6.3 6.3.1 6.3.2 6.3.3 6.3.4 6.3.5 6.3.6 6.3.7 6.3.8 6.3.9 6.3.10 6.3.11

Disassembly/assembly procedure .................................................................... 105

iii


6.3.12 6.3.13 6.3.14 6.3.15 6.3.16 6.3.17 6.3.18

IR left cover, IR upper front cover ............................................................. 113 IR front cover ........................................................................................... 114 Original glass ............................................................................................ 114 Interface cover, rear right cover /1, rear right cover /2, rear right cover /3, rear right cover /4...................................................................................... 115 Manual bypass tray rear cover.................................................................. 116 Upper rear cover /1, upper rear cover /2, lower rear cover ....................... 116 Front right cover........................................................................................ 117 Control panel assy .................................................................................... 117 Exit tray (option: OT-503) .......................................................................... 119 Finisher rail (bizhub C451 only) ................................................................ 120 Tray 1/2 ..................................................................................................... 121 Tray 3/4 ..................................................................................................... 122 LCD module.............................................................................................. 122 PH unit ...................................................................................................... 123 Duplex unit ................................................................................................ 126 Manual bypass tray unit ............................................................................ 127 CCD unit ................................................................................................... 129 Original glass moving unit......................................................................... 131 Glass step sheet ....................................................................................... 133 Scanner assy ............................................................................................ 135 Hard disk................................................................................................... 137 IH coil (FH1).............................................................................................. 138 Intermediate transport roller assy ............................................................. 142 Main drive unit .......................................................................................... 144 LCC drive unit ........................................................................................... 146 IR assy...................................................................................................... 152 Scanner relay board (REYB/SCAN) ......................................................... 154 Original glass position control board (OGPCB) ........................................ 155 Inverter board (INVB)................................................................................ 155 Image processing board (IPB) .................................................................. 156 PH relay board (REYB/PH)....................................................................... 158 Paper feed/transport drive board (PFTDB) ............................................... 159 DC power supply (DCPU) ......................................................................... 160 Relay drive board (REDB) ........................................................................ 163 Printer control board (PRCB).................................................................... 164 Slide interface board (REYB/SL) .............................................................. 166 Fan motor relay board (REYB/FAN).......................................................... 167

Outline

6.3.19 6.3.20 6.3.21 6.3.22 6.3.23 6.3.24

Maintenance

6.3.25 6.3.26 6.3.27 6.3.28 6.3.29


6.3.30 6.3.31 6.3.32 6.3.33 6.3.34 6.3.35 6.3.36

Troubleshooting

6.3.37 6.3.38 6.3.39 6.3.40 6.3.41 6.3.42 6.3.43

Appendix

6.3.44 6.3.45 6.3.46 6.3.47 6.3.48

iv

Field Service Ver. 8.0 Jun. 2008 6.3.49 6.3.50 6.3.51 6.3.52 6.3.53 6.3.54 6.3.55 6.3.56 6.3.57 6.3.58 6.3.59 6.3.60 6.3.61 6.3.62 6.3.63 6.3.64 6.3.65 6.3.66 6.3.67 6.3.68 6.3.69 6.3.70 6.3.71 6.3.72 6.3.73 6.3.74 6.3.75 6.3.76 6.3.77 6.3.78 6.3.79 6.3.80 6.3.81 6.3.82 6.3.83 6.3.84 6.3.85 PCI board (PCIB) ...................................................................................... 168 MFP board (MFPB) ................................................................................... 169 How to open PWB box .............................................................................. 172 High voltage unit/2 (HV2) .......................................................................... 173 Service EEPROM board (SV ERB)........................................................... 175 High voltage unit/1 (HV1) .......................................................................... 177 IH power supply (IHPU) ............................................................................ 183 Operation panel inverter board (OPINVB) ................................................ 186 Operation panel control board (OPCB) ..................................................... 187 Operation panel I/O board (OPIOB).......................................................... 188 Paper size detect board/1 (PSDTB/1) ....................................................... 188 Paper size detect board/2 (PSDTB/2) ....................................................... 189 JPEG board (JPEGB) *bizhub C650 only ................................................. 190 SIF board (SIFB)/EIF board (EIFB) *bizhub C650 only ............................ 191 ADU transport motor/1 (M31).................................................................... 193 ADU transport motor/2 (M32).................................................................... 194 Bypass tray up down motor (M28) / bypass paper feed motor (M27) ....... 195 Scanner motor (M201) .............................................................................. 199 Original glass moving motor (M202) ......................................................... 202Adjustment / Setting Appendix Troubleshooting Maintenance Outline bizhub C650/C550/C451

Waste toner agitating motor (M20)............................................................ 204 Transport motor (M25) .............................................................................. 205 Vertical transport motor (M26) .................................................................. 206 Transfer belt motor (M1)............................................................................ 207 Color PC drum motor (M16)...................................................................... 207 Color developing motor (M17)................................................................... 208 2nd image transfer pressure retraction motor (M3)................................... 208 Registration motor (M2) ............................................................................ 209 Fusing pressure retraction motor (M29).................................................... 211 Fusing motor (M30)................................................................................... 212 Switchback motor (M33) ........................................................................... 214 Exit motor (M4) ......................................................................................... 215 K PC drum motor (M18)............................................................................ 216 K developing motor (M19) ......................................................................... 217 Tray1 lift-up motor (M6) ............................................................................. 217 Tray2 lift-up motor (M8) ............................................................................. 218 Tray3 lift-up motor (M23) ........................................................................... 219 Tray4 lift-up motor (M24) ........................................................................... 219

v


6.3.86 6.3.87 6.3.88 6.3.89 6.3.90 6.3.91 6.3.92 6.3.93

Tray1 vertical transport motor (M5)........................................................... 220 Tray2 vertical transport motor (M7)........................................................... 221 Take-up motor (M22)................................................................................. 222 Charge cleaning motor/K (M15)................................................................ 223 Cleaner motor (M38)................................................................................. 225 1st image transfer pressure retraction motor (M21).................................. 230 Toner cartridge motor C/K (M14). ............................................................. 230 Toner cartridge motor Y/M (M13).............................................................. 231 Toner supply motor/Y (M9), toner supply motor/M (M10), toner supply motor/C (M11), toner supply motor/K (M12) ........................ 232 Tray 1 paper feed clutch (CL1).................................................................. 236 Tray 2 paper feed clutch 2 (CL2)............................................................... 237 Horizontal transport clutch 1 (CL3) ........................................................... 238 Horizontal transport clutch 2 (CL4) ........................................................... 238 Tray 3 paper feed clutch (CL5)/Tray 3 transport clutch (CL6) ................... 239

Outline

6.3.94 6.3.95 6.3.96 6.3.97 6.3.98

Maintenance

6.3.99

6.3.100 Tray 4 paper feed clutch (CL7).................................................................. 240 6.3.101 IDC registration sensor/F (IDCS/F), IDC registration sensor/R (IDCS/R). 241 6.3.102 Scanner drive cables ................................................................................ 243 6.3.103 Tray 3/4 lift wire ......................................................................................... 254


6.3.104 Fuse (F1) *USA only................................................................................. 260 6.4 Cleaning procedure .......................................................................................... 261 Transfer belt unit ....................................................................................... 261 Tray 1 feed roller/tray 1 pick-up roller ........................................................ 261 Tray 1 separation roller ............................................................................. 262 Tray 1 transport roller................................................................................ 262 Tray 2 feed roller/tray 2 pick-up roller ........................................................ 263 Tray 2 separation roller ............................................................................. 263 Tray 2 transport roller................................................................................ 264 Tray 3 feed roller/tray 3 pick-up roller ........................................................ 264 Tray 3 separation roller ............................................................................. 265 Tray 3 transport roller................................................................................ 265 Tray 4 feed roller/tray 4 pick-up roller ........................................................ 266 Tray 4 separation roller ............................................................................. 267 Tray 4 transport roller................................................................................ 267 Manual bypass tray feed roller .................................................................. 267 Manual bypass tray pick-up roller ............................................................. 268 Manual bypass tray separation roller ........................................................ 268 Intermediate transport roller ..................................................................... 268 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5

Troubleshooting

6.4.6 6.4.7 6.4.8 6.4.9 6.4.10 6.4.11 6.4.12

Appendix

6.4.13 6.4.14 6.4.15 6.4.16 6.4.17

vi

Field Service Ver. 8.0 Jun. 2008 6.4.18 6.4.19 6.4.20 6.4.21 6.4.22 6.5 6.6 6.7 Original glass ............................................................................................ 269 Scanner rails ............................................................................................. 269 Mirrors (1st/2nd/3rd) ................................................................................. 270 Lens .......................................................................................................... 270 CCD sensor .............................................................................................. 271bizhub C650/C550/C451 Appendix Troubleshooting Adjustment / Setting Maintenance Outline

Mount the original size detection 2 sensor (PS205) ......................................... 272 Lubrication procedure ....................................................................................... 274 Fusing unit ................................................................................................ 274 Installation method for the key counter ..................................................... 276 Option counter .................................................................................................. 276

6.6.1 6.7.1

Adjustment/Setting7. 8. 8.1 8.2 8.3 How to use the adjustment section ..................................................................... 279 Utility Mode ......................................................................................................... 280 Touch Panel Adjustment ................................................................................... 280 Utility Mode function tree .................................................................................. 281 Utility Mode function setting procedure............................................................. 293 Procedure ................................................................................................. 293 Exiting ....................................................................................................... 293 Changing the setting value in Utility Mode functions................................. 293 Create One-Touch destination .................................................................. 294 Create User Box........................................................................................ 296 Limiting Access to Destinations ................................................................ 297 System Settings ........................................................................................ 298 Custom Display Settings ........................................................................... 302 Copier Settings ......................................................................................... 305 Scan/Fax Settings ..................................................................................... 310 Printer Settings ......................................................................................... 312 Change Password ..................................................................................... 317 Change E-mail Address ............................................................................ 318 System Settings ........................................................................................ 319 Administrator/Machine Settings ................................................................ 349 One-Touch/User Box Registration............................................................. 349 User Authentication/Account Track ........................................................... 354 Network Setting......................................................................................... 362

8.3.1 8.3.2 8.3.3 8.4 8.4.1 8.4.2 8.4.3 8.5 8.5.1 8.5.2 8.5.3 8.5.4 8.5.5 8.5.6 8.5.7 8.6 8.6.1 8.6.2 8.6.3 8.6.4 8.6.5

One-Touch User Box Registration .................................................................... 294

User Settings .................................................................................................... 298

Administrator Settings....................................................................................... 319

vii


8.6.6 8.6.7 8.6.8 8.6.9 8.6.10 8.6.11 8.7 8.8

Copier Settings ......................................................................................... 398 Printer Settings ......................................................................................... 399 Fax Settings .............................................................................................. 400 System Connection................................................................................... 414 Security Settings....................................................................................... 415 License Settings ....................................................................................... 430

Banner Printing (bizhub C451 only) ................................................................. 430 My Panel Settings............................................................................................. 431 Adjustment item list............................................................................................. 432 Service Mode ...................................................................................................... 434

Outline

9. 10.

10.1 Service Mode function setting procedure ......................................................... 434 10.2 Service Mode function tree............................................................................... 436 10.3 Date/Time Input mode...................................................................................... 442 10.3.1Maintenance

Date & Time Setting mode screen............................................................ 442 Color Alignment Adjustment ..................................................................... 443 Fusing Temperature.................................................................................. 444 Fusing Transport Speed............................................................................ 445 Org. Size Detecting Sensor Adj. ............................................................... 446 Printer Area............................................................................................... 447 Scan Area ................................................................................................. 452 Printer Resist Loop ................................................................................... 456 Color Registration Adjustment .................................................................. 457 Skew adjustment....................................................................................... 458

10.4 Machine............................................................................................................ 443 10.4.1 10.4.2 10.4.3 10.4.4 10.4.5


10.4.6 10.4.7 10.4.8 10.4.9

10.4.10 LD adjustment........................................................................................... 458 10.4.11 Manual Bypass Tray Adjustment............................................................... 460

Troubleshooting

10.4.12 Lead Edge Erase Adjustment ................................................................... 460 10.4.13 Thick Paper Mode..................................................................................... 460 10.4.14 Split Line Prior Detection .......................................................................... 461 10.5 Firmware Version.............................................................................................. 461 10.6 Imaging Process Adjustment............................................................................ 461 10.6.1 10.6.2 10.6.3 Gradation Adjust ....................................................................................... 461 Transfer Belt.............................................................................................. 462 D Max Density .......................................................................................... 463 TCR Level Setting..................................................................................... 464 Background Voltage Margin...................................................................... 464 Transfer Output Fine Adjustment .............................................................. 465 Stabilizer ................................................................................................... 466

Appendix

10.6.4 10.6.5 10.6.6 10.6.7

viii

Field Service Ver. 8.0 Jun. 2008 10.6.8 10.6.9 Thick Paper Density Adjustment ............................................................... 466 Paper separation adjustment .................................................................... 467bizhub C650/C550/C451 Appendix Troubleshooting Adjustment / Setting Maintenance Outline

10.6.10 TCR Toner Supply..................................................................................... 467 10.6.11 Monochrome Density Adjustment ............................................................. 467 10.6.12 Dev. Bias Choice ....................................................................................... 468 10.7 CS Remote Care .............................................................................................. 469 10.7.1 10.7.2 10.7.3 10.7.4 10.7.5 10.7.6 10.7.7 10.7.8 10.7.9 Outlines ..................................................................................................... 469 Setting up the CS Remote Care ............................................................... 469 Software SW setting for CS Remote Care ................................................ 472 Setup confirmation .................................................................................... 477 Calling the maintenance ........................................................................... 477 Calling the center from the administrator .................................................. 478 Checking the transmission log .................................................................. 478 Detail on settings ...................................................................................... 478 List of the CS Remote Care error code..................................................... 484

10.7.10 Troubleshooting for CS Remote Care ....................................................... 488 10.8 System 1........................................................................................................... 489 10.8.1 10.8.2 10.8.3 10.8.4 10.8.5 10.8.6 10.8.7 10.8.8 10.8.9 Marketing Area.......................................................................................... 489 Tel/Fax Number ......................................................................................... 489 Serial Number ........................................................................................... 490 No Sleep ................................................................................................... 490 Foolscap Size Setting ............................................................................... 490 Original Size Detection ............................................................................. 490 Install Date ................................................................................................ 491 Initialization ............................................................................................... 491 Charging CH cleaning ............................................................................... 491

10.8.10 Trouble Isolation ........................................................................................ 492 10.8.11 IU Life Setting............................................................................................ 493 10.8.12 Post card transfer table ............................................................................. 493 10.8.13 Change Warm Up Time *bizhub C451 only .............................................. 494 10.8.14 Machine State LED Setting....................................................................... 494 10.9 System 2........................................................................................................... 495 10.9.1 10.9.2 10.9.3 10.9.4 10.9.5 10.9.6 HDD .......................................................................................................... 495 Image Controller Setting ........................................................................... 495 Option Board Status.................................................................................. 496 Consumable Life Reminder....................................................................... 496 Unit Change .............................................................................................. 496 Software Switch Setting ............................................................................ 497

ix


10.9.7 10.9.8 10.9.9

Scan Caribration ....................................................................................... 498 LCC Size Setting ...................................................................................... 498 LCT Paper Size Setting ............................................................................ 498

10.9.10 Line Mag Setting....................................................................................... 499 10.9.11 Data Capture ............................................................................................ 499 10.9.12 Split Line Detect. Setting .......................................................................... 501 10.9.13 Stamp ....................................................................................................... 502 10.9.14 Network Fax Settings................................................................................ 503

Outline

10.10 Counter............................................................................................................. 504 10.10.1 Procedure ................................................................................................. 504 10.10.2 Life ............................................................................................................ 504 10.10.3 Jam ........................................................................................................... 505 10.10.4 Service Call Counter................................................................................. 505 10.10.5 Warning .................................................................................................... 505

Maintenance

10.10.6 Maintenance ............................................................................................. 506 10.10.7 Service Total ............................................................................................. 506 10.10.8 Counter of Each Mode.............................................................................. 506 10.10.9 Service Call History (Data) ....................................................................... 506 10.10.10 ADF Paper Pages ..................................................................................... 506


10.10.11 Paper Jam History .................................................................................... 507 10.10.12 Fax Connection Error................................................................................ 507 10.10.13 Split Line Counter ..................................................................................... 507 10.10.14 Parts Counter (Fixed)................................................................................ 508 10.11 List Output ........................................................................................................ 510 10.11.1 Machine Management List....................................................................... 510 10.11.2 Adjustment List ......................................................................................... 510

Troubleshooting

10.11.3 Parameter List........................................................................................... 510 10.11.4 Service Parameter .................................................................................... 510 10.11.5 Protocol Trace........................................................................................... 510 10.11.6 Fax Setting List ......................................................................................... 510 10.11.7 Fax Analysis List ....................................................................................... 510 10.12 State Confirmation............................................................................................ 511 10.12.1 Sensor Check ........................................................................................... 511 10.12.2 Sensor check screens .............................................................................. 512 10.12.3 Sensor check list....................................................................................... 518 10.12.4 Table Number ........................................................................................... 529 10.12.5 Level History1 ........................................................................................... 529 10.12.6 Level History 2 .......................................................................................... 529

Appendix

x

Field Service Ver. 8.0 Jun. 2008 10.12.7 Temp. & Humidity ...................................................................................... 530 10.12.8 CCD Check ............................................................................................... 530 10.12.9 Memory/HDD Adj. ..................................................................................... 530 10.12.10 Memory/HDD State................................................................................... 535 10.12.11 Color Regist .............................................................................................. 535 10.12.12 IU Lot No. .................................................................................................. 535 10.12.13 Adjustment Data List................................................................................. 535 10.13 Test Mode ......................................................................................................... 536 10.13.1 Procedure for test pattern output .............................................................. 536 10.13.2 Gradation Pattern...................................................................................... 536 10.13.3 Halftone Pattern ........................................................................................ 537 10.13.4 Lattice Pattern ........................................................................................... 537 10.13.5 Solid Pattern.............................................................................................. 538 10.13.6 Color Sample ............................................................................................ 538 10.13.7 8 Color Solid Pattern ................................................................................. 539 10.13.8 CMM pattern ............................................................................................. 539 10.13.9 Running Mode........................................................................................... 539 10.13.10 Fax Test..................................................................................................... 540 10.14 ADF .................................................................................................................. 540 10.16 Finisher ............................................................................................................. 540 10.16.1 CB-FN adjustment .................................................................................... 540 10.16.2 FS-FN adjustment ..................................................................................... 540 10.16.3 Staple option setting ................................................................................. 541 10.16.4 Punch Option setting................................................................................. 541 10.16.5 Fold power of pages restrict...................................................................... 541Troubleshooting Appendix Adjustment / Setting Maintenance Outline bizhub C650/C550/C451

10.15 FAX ................................................................................................................... 540

10.16.6 Job Separator ........................................................................................... 541 10.17 Internet ISW...................................................................................................... 542 10.17.1 Internet ISW Set........................................................................................ 542 10.17.2 HTTP Setting ............................................................................................ 542 10.17.3 FTP Setting ............................................................................................... 543 10.17.4 Forwarding Access Setting ....................................................................... 544 10.17.5 Download .................................................................................................. 545 11. Enhanced Security .............................................................................................. 546 11.1.1 11.1.2 Procedure ................................................................................................. 546 Exiting ....................................................................................................... 546 11.1 Enhanced Security function setting procedure ................................................. 546

11.2 Enhanced Security function tree....................................................................... 546

xi


11.3 Settings in the Enhanced Security ................................................................... 547 11.3.1 11.3.2 11.3.3 11.3.4 11.3.5 11.3.6 11.3.7 CE Password ............................................................................................ 547 Administrator Password ............................................................................ 547 Administrator Feature Level ...................................................................... 548 CE Authentication ..................................................................................... 548 IU Life Stop Setting ................................................................................... 548 NVRAM Data Backup ............................................................................... 549 Operation Ban release time ...................................................................... 549 Administrator unlocking............................................................................. 549

Outline

11.3.8 12.

Billing Setting ...................................................................................................... 550 12.1.1 12.1.2 Procedure ................................................................................................. 550 Exiting ....................................................................................................... 550

12.1 Billing Setting function setting procedure ......................................................... 550

12.2 Billing Setting function tree............................................................................... 550Maintenance

12.3 Settings in the Billing Setting............................................................................ 551 12.3.1 12.3.2 12.3.3 13. Counter Setting......................................................................................... 551 Management Function Choice.................................................................. 552 Coverage Rate Clear ................................................................................ 559

Procedure for resetting........................................................................................ 560


13.1 Trouble resetting ............................................................................................... 560 13.2 Contents to be cleared by reset function .......................................................... 560 14. Mechanical adjustment ....................................................................................... 561 14.1.1 14.1.2 14.1.3 14.1.4 Adjustment of the scanner motor belt ....................................................... 561 Focus positioning of the scanner and mirrors unit .................................... 562 Scanner position adjustment .................................................................... 563 Adjusting the height of the original glass moving unit............................... 564 Adjusting the height of the guide support for the original glass moving unit .................................................................................................................. 566 Tray3/4 paper size change........................................................................ 567 Skew adjustment of the tray 1/2................................................................ 568 Centering adjustment of the tray 1/2......................................................... 569 Centering adjustment of the tray 3/4......................................................... 570 Pick-up roller load adjustment of the tray 3/4............................................ 571 Adjustment of the bypass paper size unit ................................................. 573 PC drive gear positioning adjustment ....................................................... 575 14.1 Mechanical adjustment of the scanner section ................................................ 561

Troubleshooting

14.1.5

14.2 Mechanical adjustment of the paper feed section ............................................ 567 14.2.1 14.2.2 14.2.3 14.2.4

Appendix

14.2.5 14.3.1 14.4.1

14.3 Mechanical adjustment of the bypass tray section ........................................... 573 14.4 Mechanical adjustment of the main drive unit section ...................................... 575

xii

Field Service Ver. 8.0 Jun. 2008

Troubleshooting15. Jam display ......................................................................................................... 577 15.1.1 15.1.2 15.1.3 15.1.4 15.1.5 When the FS-517/518/608 is mounted ..................................................... 577 When the FS-519 is mounted ................................................................... 579 When the ZU-603 is mounted ................................................................... 581 When the JS-504 is moun

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bizhubC451_C550_C650FieldSvc