BITS

BITS INTRODUCTIONAt BITS we understand that every organization relies on their own

unique strengths to overcome industry challenges and competitive needs.

BITS is a business partner who will work with you to understand your individual needs, build on your strengths while improving, re-designing or aligning your processes to overcome industry challenges.

Simply put, we provide computer business and Hardware services as a spectrum of integrated services designed to reduce your costs, improve the quality of your core competencies and profitably grow your business.

Our flexible and innovative solutions are designed to assist you in as many or few areas as needed, and are modeled to expand your needs increase.

BITS ORIGINBITS was formed with the vision to be pioneers in Hardware &

computer sales & Service Sector in Hyderabad.

Identifying the boom in Hardware sector and having the growth potential in the city of Hyderabad with the presence of many Multi National Companies, top Indian companies, BITS want to become one of the key players in this industry.

As a Total Transaction Service Provider, BITS combines technology expertise and business process capabilities to offer remote managed services to global organizations seeking outsourcing partners.

Our unique model ensures seamless transition and execution of customer processes and technology solutions

BITS BACKGROUNDBITS is proud of our people, the most important company asset, who

are highly qualified, well trained, and motivated to satisfy customers.Working with clients across the world gives us the unique capability, to

transition processes successfully with essential skill sets. Working with different clients gives us the option for easy scalability.Good transition knowledge for easy migration.Technology being the key for easy and scalable solutions, BITS always

implements certified technology.The technical team on board is proficient with all the software

applications and application service providers for different scenarios.The team on-board BITS has an extensive experience in various fields.At BITS quality of customer support is ensured to the highest levels.

BITS OBJECTIVESCost effectiveness and quality of service are the two major

encouraging factors for sales which is believed by the team of BITS. We add the extra value to our customer support services, which makes a difference to your business.

Value can be added in terms of quality, customer handling strategies, product knowledge, and service excellence, adherence to compliance and company policies. This is implemented by understanding your objective towards outsourcing which is handled successfully by our team.

We seek a close and strategic relationship with you, that makes us understand of the business today and will help us to strategize for tomorrow

BITS Vision :

The market is changing where, when and how people interact and conduct business in the global marketplace. This provides unlimited opportunities and, most crucially, redefines notions of company, commerce, community and customer relationships

The software influence has provided new opportunities in terms of “computer” business is being conducted. The move by leading U.S. technology and other companies to outsource customer services and technical support through offshore facilities is rapidly gaining momentum.

Mission:The Data Management needs of global enterprises and to achieve brand mileage by setting up new standards in the computer sector with a passion to attain excellence.

Strategy:

We are confident that our approach in conducting business is effective for two reasons:

To gain a 100 percent reference able customer base with good sales. Never lose a customer due to service issues.

BITS EXPERIENCEEXPERIENCE : The team is experienced in different facets of contact center

functionality. The onboard team members have varied years of experience in the following Operations, Quality, sales, Transition, support, Technology, business intelligence, Software development and business development.

Our team is successfully handled divers processes in the following sectors:

1). Hardware components. 2). Memory Modules. 3). Sales and marketing. 4). Trading & Supplying. 5). Oem & Odm Services. 6). Customer support. We believe in quality service deliveries. With experience in the

above sectors we drive our client’s business.

BITS QAQUALITY ASSURANCE TEAM:

The QA team has manager’s who keeps track of documentation and is closely involved with every account—all part of our commitment to making sure all QA processes are customer centric.

The QA team performs the following activities to help ensure high levels of satisfaction for clients and also customers.

Process compliance Process improvementAudits and recommendationsValidationQuality monitoring

BITS PRODUCTS Hardware products like Memory modules, Storage drives,

SSD, (Drams,ddr1,ddr2,ddr3,Sdr), Micro SD cards, Rams, USB

Drives, Hard Disks, Tablet Pcs & all computer hardware peripherals.

We also manufacture OEM and ODM services in all products and can also provide co-branding and supply them to the companies all over World

We supply Hibit Rams, Micro SD cards (OEM & BRANDED) and OEM flash drives, Tablet Pcs with best quality and lowest prices providing 1-3 YEARS WARRANTY all over World.

BITS PRODUCTS

QUALITY- ORGANIZATIONQuality Assurance :Quality Assurance :

Continuous Improvement Improve Client Experience Partner with Operations to

ensure. Each Transaction is done

“First Time Right Every Time”.

Organization Quality:Organization Quality:

In the process of implementingISO 9001-2000

Continue to Train Supervisory & managerial staff on six sigma to ensure consistency in understanding and implementation of the methodology

SERVICE DELIVERY-ORGANIZATIONAccount Management:Account Management:

Engage in Client RelationshipManagement.

Monitoring performancebenchmarks.

Liaoning with clients to understandProcess gaps impacting Performance.

Responsible for growing theBusiness.

Operational Delivery:Operational Delivery:

Meeting performance metrics laid down by the client.

Work in close co-ordination with the WFM team to ensure operational Efficiencies

Responsible for employee behavior & discipline on the office floor.

SERVICE CENTERS1. S.S COMPUTERS

Shop No.417, 4th Floor, A- Block,CTC Parklane,Secunderabad-500 003.

2. RITESH ELECTRONICSOpp: Kapadia Lane, Rajbhavan Road,Somajiguda, Hyderabad- 500 082.

3. NEW NATIONAL ELECTRONICSl-12, 1ST Floor, Jagadish Market, Abids, Hyderabad-1.

HEAD QUARTERSBHARATI INFOTECH SOLUTIONS :# 403, 4th Floor, Suraj Mansion,Ameerpet, Hyderebad,AndhraPradesh - 500038.

CHANNEL PARTNERS MANUFACTURING

Taiwan Taiwan China Hong kong Malaysia Singapore Dubai Shenzhen, china Hong kong India India

CONTACT US BHARATI INFOTECH SOLUTIONS :

+919246345500, +91 8019785672

040 – 66440585/86

Emails:Business Inquiry : [email protected] Sales Inquiry : [email protected] Skype : bharati.infotechsolutions

WEBSITES:

http://www.bharatiinfotechsolutions.comhttp://www.indiamart.com/bharati-infotech-solutions/http://bharatiinfotechsolutions.tradeindia.com/http://www.bharatiinfotechsolutions.in

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